Lab Manager

Head of Commercial Operations

Operations Supervisor

TA Coordinator

Plating Manufacturing Engineer

Senior BI Developer - International

Cable Assembly Manufacturing and Process Development Engineer

Analyst, Global Trade Compliance, GTS Automotive Business Unit

Major Projects Director

Salesforce Support Engineer 

Responsibilities: Primary Duties: <ul><li>Coordinate scheduling of resources and tests to maximize lab utilization while meeting project deadlines and communicating them to (primarily internal) customers.</li><li>Lead and mentor a team of technicians and engineers, providing guidance, training, and support as needed.</li><li>Manage inventory of high voltage testing equipment, including procurement, maintenance, and retirement planning.</li><li>Ensure compliance with safety standards and regulations, implementing necessary policies and procedures to maintain a safe working environment.</li><li>Ensure compliance with audits such as ISO 17025.</li><li>Monitor project progress, identify potential issues, and implement solutions to ensure successful project completion.</li><li>Foster a collaborative and productive work environment, promoting teamwork and professional development.</li><li>Conduct performance evaluations and provide feedback to team members to drive continuous improvement.</li><li>Implement quality control measures to ensure accuracy, reliability, and consistency of test results.</li><li>Review test data and reports to verify compliance with project requirements and specifications.</li><li>Continuously assess and improve testing procedures and methodologies to enhance efficiency and effectiveness.</li><li>Evaluate new technologies and equipment upgrades, recommending investments to enhance lab capabilities.</li></ul> Requirements: What Your Background Should Look Like: <ul><li>Bachelor’s degree in Electrical Engineering, Physics, or a related field; Master’s degree preferred.</li><li>8+ years’ experience with minimum 2+ years in high voltage testing 35kV+, and should have 2+ years’ in leadership role - preferably in an industrial or research setting; and laboratory experience required.</li><li>Proven project management abilities, including the ability to prioritize tasks, allocate resources, and meet deadlines.</li><li>Excellent leadership and communication skills, with the ability to effectively manage teams and collaborate with diverse stakeholders.</li><li>Understanding of electrical engineering principles, particularly in the areas of high voltage systems and insulation testing.</li><li>Familiarity with relevant standards and regulations, such as IEEE, IEC, ANSI, and NFPA.</li><li>Attention to detail and a commitment to quality, with the ability to troubleshoot problems and implement solutions in a timely manner.</li></ul>

Reponsibilities: Product Level Strategy <ul><li>Market data and internal financials</li><li>Strategy (gain share, hold share, rationalize volume, improve price, etc.)</li><li>Target share</li><li>Inventory targets based on market dynamics, product strategy, etc.</li><li>Provides input for Product Champions</li><li>Decision-making for Day-to-day Commercial Operations</li><li>Incorporate Product Strategies while leading/making the following decisions:</li><li>Order processing</li><li>ROFR responses</li><li>New business bids</li></ul> Rolling 12-month forecasts <ul><li>New Product Intel and Near-term Launch Evaluation &amp; Tracking</li><li>Maintain master database of future product pipeline information at the customer level.</li><li>Share with Portfolio as needed.</li><li>Assess the right frequency of pricing &amp; volume intel requirements</li><li>Interpret the accuracy of intel based on existing data points and those gathered via subscriber information (IQVIA, export data, etc.)</li><li>Rolling 12-month New Product Launch Prioritization and Planning</li></ul> Tracking results vs. business case on new launches <ul><li>Provide leadership for Product Management, Pricing/Contracts, Customer Service, Forecasting and Marketing</li><li>Identify/execute process improvements, including IT solutions</li><li>Manage all aspects of OTB strategies &amp; tactics (price, vol, production)</li><li>Improve UPS execution and shipping costs while analyzing other 3PLs</li></ul> Requirements: Qualifications Education &amp; Experience <ul><li>Minimal acceptable level of education, work experience and certifications required for the job</li><li>Bachelor’s or master’s degree preferred</li><li>10 plus years related work experience in the pharmaceutical industry, preferably generics</li><li>Excellent computer skills, including data collection experience</li></ul> Knowledge&nbsp; <ul><li>Proficiency in a body of information required for the job e.g. knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Industry/Customer recognition</li><li>Financial acumen</li></ul> Skills &amp; Abilities <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific (e.g. coaching, negotiation, calibration, technical writing etc.)</li><li>Interpersonal Skills - Focuses on solving conflict; Maintains confidentiality; works well in a collaborative environment</li><li>Adapts to changes; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent changes or unexpected events. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.</li><li>Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.</li><li>Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.</li><li>Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.</li></ul> Physical Requirements <ul><li>Physical &amp; mental requirements (e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.)</li><li>General Office environment</li><li>Occasional Travel</li></ul>

Role Description: <ul><li>Job Summary The Operations Supervisor is responsible for overseeing solid dosage pharmaceutical manufacturing and packaging activities during 2nd shift operations, 3:15pm to 11:45pm.&nbsp;</li><li>This role ensures that all production operations comply with cGMP, safety standards, and production schedules.</li><li>The operations supervisor will lead and support a team of leads and operators ensuring high quality output, operational efficiency, and a safe working environment.</li><li>Scope of Authority - span of control (work unit, site, department, division, etc.), monetary value of budget/spend authority ( capital, operating, etc.), P&amp;L responsibility, etc.</li><li>Oversees and coordinates Manufacturing and Packaging operations.&nbsp;</li></ul> Responsibilities: Key Accountabilities: <ul><li>Accountability Lead and supervise operations in solid dosage manufacturing and packaging to ensure adherence to Master Formula and Master Packaging Records, SOP’s, and regulatory requirements (FDA, etc.).</li><li>Communicate with department leadership, set the shift schedule, and conduct shift huddle/communication at start of shift to ensure effective communication between shifts.</li><li>Ensure timely execution of production schedules.</li><li>Monitors manufacturing and packaging processes to ensure schedule is met within standards.</li><li>Review and complete shift documentation, including batch documentation, logbooks, etc.</li><li>Coordinate with Engineering and Quality Assurance to address any equipment issues that occur during the shift Support investigations for deviations that occur during the shift.</li><li>Assist in determining and implementing CAPA.</li><li>Provide training, guidance, and performance feedback for shift employees.</li><li>Ensure training requirements are met.</li><li>Support employee development and cross-training.</li><li>Executes procedures to complete tasks in a compliant and safe manner.</li></ul> Continuous Improvement <ul><li>Captures and reports metrics; troubleshoots downtime to increase operational efficiency.</li><li>Lead or participate in Continuous Improvement projects.</li><li>Troubleshoots and resolves process issues.</li></ul> Issues &amp; Deviations <ul><li>Performs defect evaluations and initiates production events.</li><li>Identifies, reports, and suggests resolutions for processing related issues.&nbsp;</li><li>Assists in the investigation of unplanned deviations.</li></ul> Teamwork and Collaboration <ul><li>Provides priorities for the off-shift operations, focusing resources on priority products.</li><li>Interfaces with supervisors and/or Quality personnel to inform of deviations or other line issues.</li><li>Continuous Training Ensures personnel are current with training requirements.</li><li>Stays current on SOPs and cGMPs.</li><li>Continuous Safety &amp; Compliance Contribute to safety audits.</li><li>Ensures out manufacturing/packaging activities safely, as required, on a daily basis.</li><li>Follows all safety and compliance procedures and participates in required training.</li><li>Adheres to all cGMP compliance/regulatory mandates and quality requirements.</li><li>Participate in safety teams, start-up discussions, incident debriefs, etc.</li><li>Ensures compliance with SOPs, Policies and Procedures as required by the Company and regulatory agencies.</li><li>Misc Other related duties as assigned to meet departmental and Company objectives.&nbsp;</li></ul> Requirements: Qualifications Education &amp; Experience: <ul><li>Minimal acceptable level of education, work experience and certifications required for the job Bachelor’s degree in pharmacy, Chemistry, Engineering, or a related discipline preferred, relevant experience my substitute.</li><li>Minimum of 3 years supervisory experience in pharmaceutical solid dosage manufacturing/packaging.&nbsp;</li><li>Knowledge Proficiency in a body of information required for the job e.g.</li><li>Knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Thorough knowledge of cGMP and FDA regulations.</li><li>Thorough knowledge of manufacturing and packaging operations.&nbsp;</li></ul> Skills &amp; Abilities: <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Demonstrated leadership, communication, and decision-making skills.</li><li>Ability to oversee and manage the daily operations of manufacturing and packaging. Ability to monitors processes to ensure schedule is met within standards.</li><li>Ability to analyze metrics and troubleshoot downtime.&nbsp;</li><li>Effectively interfaces with Quality Assurance to inform of deviations or other line issues.</li><li>Demonstrates the ability to work in collaboration with others as a part of a team.</li><li>Ability to lead in Continuous Improvement projects.</li><li>Possess technical writing skills.&nbsp;</li><li>Physical Requirements Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Must be able to stand for long periods of time (8- or 12-hour shifts), lift at least 35 pounds, climb ladders, wear a dust mask or respirator and pass associated respirator tests and/or requirements, and be able to wear all required PPE, including safety glasses, ear plugs, and safety shoes.</li></ul>

Responsibilities: <ul><li>The Talent Attraction Coordinator performs the end-to-end administrative support for the recruitment processes, including candidate invitations, travel coordination and the application management in Applicant Tracking System, as well as pre-onboarding.</li><li>As a coordinator you closely co-operate with the Talent Attraction Partner on the one side and with the Hiring Manager as well as with candidates to ensure a smooth and professional</li></ul> Addition Responsibilities: <ul><li>Additionally, you will maintain all required actions to pre-onboard new hires with the help of vendor and the local HR and HR Services teams.</li><li>As part of Global Talent Attraction team, you will be responsible to ensure that both, candidate and hiring manager, have all required information at hand and feel comfortable within their respective roles during the recruitment cycle.&nbsp;</li><li>Rely on Coordinators to maintain a high level of accuracy and quality for the processes.</li><li>Review applications and conduct interviews.</li><li>Ensure compliance with institutional hiring policies</li></ul> Requirements: <ul><li>Hiring for highly skilled professionals and therefore need a coordination team that has a sense for people and a strong service orientation.</li><li>You bring 2-5 years of work experience in the administrative support field, ideally in Human Resources and you are fluent in English which is a must.</li><li>Your communication skills are excellent, as you will also partner with (Executive) Hiring Managers.</li><li>You have the passion and mindset to work in an international, industrial oriented environment. You are a creative problem solver and a great team player.</li><li>You are flexible and have an eye for detail and at the same time a strong business acumen with excellent organizational and multi-tasking skills.</li><li>You are motivated and eager to take the initiative working independently as well as in a team.</li><li>You are fit in MS Office applications (esp. Outlook), calendar management and experienced with an Applicant Tracking System (e.g. SuccessFactors).</li><li>You demonstrate high appreciation of our core values: Teamwork, Accountability, Innovation, Inclusion, and Integrity.</li></ul>

Responsibilities: <ul><li>According to product drawings and project requirements, make and submit project-related plan information.</li><li>According to the NPI project progress plan, design the plating process flow, complete the production of plating samples, and submit to FAA.</li><li>Coordinate the design review, changes and improvements related to the project and correct the defects and deficiencies in the design.</li><li>Tackle the technical problems of equipment and fixtures in the production process and make suggestions for improvement.</li><li>Complete the relevant documents and operating specifications required for mass production to meet the guiding conditions required for formal production.</li><li>Lead the improvement of the existing process technology and actively promote the lean management model to ensure the department can achieve KPI indicators.</li><li>Analyze and control production parameters and material consumption and provide relevant technical support for various improvements.</li></ul> Requirements: <ul><li>Bachelor’s degree or above, applied chemical engineering or chemical engineering related major.</li><li>More than three years of working experience in plating process.</li><li>Have good communication skills, teamwork spirit and analysis ability of difficult problems.</li><li>English CET-4 or above</li></ul>

Responsibilities: <ul><li>Foster a culture of teamwork across the IT team and the organization</li><li>Mentor junior team members through their project delivery, support and customer service</li><li>Document reporting specifications as designated by the reporting consumer</li><li>Develop requisite reporting solutions</li><li>Shares responsibility in development of semantic models and data flows</li><li>Document and maintain governance information regarding data and objects in the reporting enterprise</li><li>Develop and assist in delivery of education material on tool and reporting object use</li><li>Analyze usage of reporting objects in the reporting enterprise</li><li>Shares responsibility with the greater BI team for ensuring quality and integrity of data in the data warehouse, ensuring consistency and synchronization between systems</li><li>Shares responsibility for maintenance and ensuring optimal performance of BI systems and tools</li><li>Perform requisite support of the BI Platform in line with Service Level Agreements, which may require 24/7 on-call support</li></ul> ﻿Requirements: <ul><li>Bachelor’s Degree preferred - Background in Computer Science, Engineering, Business, or related Discipline&nbsp;&nbsp;</li><li>Coursework in Statistics and/or Data Visualization desired</li><li>6-9 years working with Microsoft’s analytic tools (Power BI) with working knowledge of environment administration.</li><li>Participation in 4+ full lifecycle implementations involving new analytic capabilities and/or new data; at least 2 of the implementations in the capacity of the Lead for the reporting initiatives.</li><li>Working knowledge of Azure Data Factory, Azure Synapse, Azure Data Lake Gen 2, SQL, Power Automate, Power BI, Fabric</li><li>Translate business reporting requirements into technical specifications for EDW members</li><li>Ability to facilitate interactive design and functional specification sessions</li><li>Strong analytical problem-solving, and conceptual skills</li><li>Demonstrated track record in new concept development for a variety of projects and complex analytic artifacts</li><li>Passionate to share ideas, work with and mentor other members to ensure the success of the team</li><li>Solid communication skills (verbal, written, listening) and the ability to interact with all levels of company customers and members</li><li>Proactive, self-motivated with the ability to motivate others</li><li>Customer-focused service attitude</li><li>Good organizational skills, with the ability to meet objectives and day-to-day task management</li><li>Excellent technical documentation skills</li><li>Ability to generate and analyze requirements</li></ul>

Roles &amp; Responsibilities: <ul><li>Technical leader of process development for high-speed cable assembly products used in data center, AI, and supercomputing applications</li><li>Core responsibilities include Process Definition, Tooling Design/Cost Estimation, Process Qualification, and Exploration of Advanced Manufacturing.</li><li>Coordinate and/or Participate in the Design and DFM reviews</li><li>Initiate and document PFMEA, assessing and actively mitigating process risks</li><li>I lead and troubleshoot LVM process development, tooling, production, and issues and actions.</li><li>Launch project through FACA /QCPC at yield and rate.</li><li>Provide detailed process Definition and Requirements to the Automation Team for auto-machine development</li><li>Concept design for core assembly process and tooling, DOE Experiment Design</li><li>Challenge Product Design for Manufacturability and Cost Feasibility</li><li>Support process transfer and troubleshooting in global cable assembly manufacturing locations as needed</li></ul> Requirements: <ul><li>Bachelor or above degree and engineering background</li><li>5+ years. In High-Speed Cable Assembly process development, automation development, or Cable product design/development experience</li><li>Good teamwork and communication skills</li><li>Skillful in using Auto-cad and Pro/e</li><li>Knowledgeable of quality control and quality issue analysis and improvement.</li></ul>

Responsibilities: Trade Compliance Activities in the BU in China: <ul><li>Manage trade operations and provide compliance oversight for the assigned BU to ensure company compliance with import/export laws and regulations.</li><li>Establish and maintain trade operations and compliance activities in accordance with company policies, procedures, and controls, in collaboration with key stakeholders throughout the</li></ul> BU. <ul><li>Act as a point of contact for BU leadership on trade-related matters.</li><li>Engage BU stakeholders and counsel to understand business changes and develop trade-related solutions/strategies and controls to ensure compliance.</li><li>Maintain BU-level Key Performance Indicators (KPIs) and reporting to ensure efficiency and effectiveness of the operations.</li><li>In partnership with GTS Governance, establish and maintain relationships with trade-related government entities.</li><li>Collaborate with GTS AUT BU leader to carry out different trade compliance initiatives and projects in China.</li><li>Serve as subject matter expert on China trade activities, including but not limited to bonded e Book management and reconciliation, FTZ operation, FTA program, classification, country of origin determination and valuation and customs audits, investigations and inquires.</li><li>Advises on businesses with trade related compliance risks and issues, such as sanctions, export control, supply chain optimization or other China specific regulatory matters.</li><li>Act as the first point of contact for local customs authorities, for managing customs audits, investigations and inquires, and develop corrective action plans.</li><li>Lead continuous improvement of trade compliance Conduct trade compliance trainings for AUT China plants. and Imp/Exp.&nbsp;</li><li>Related policies and processes in AUT China.</li><li>Lead GTS AUT China team to ensure compliance and efficiency of AUT China Imp/Exp and trade operations.</li></ul> Partner with Trade Compliance Professionals and Stakeholders across the Enterprise: <ul><li>Partner with GTS Governance to monitor trade compliance regulatory and legislative changes, assess the potential impact to the BU, and determine the necessary actions and communications to the appropriate stakeholders.</li><li>Work with GTS Governance teams to conduct trade compliance audits and oversee corrective action plans.</li><li>Partner with GTS Governance to develop and administer effective trade compliance training as required throughout the region and organization.</li><li>Ensure appropriate utilization of the GTS Operations Service Center for product classification (import and export), restricted party screening, and duty savings compliance, and otherwise ensure proper country of origin determination, valuation, and admissibility.</li><li>Work with the Operational Service Centers enters to identify, evaluate and administer opportunities to facilitate trade in a cost-effective and compliant manner (e.g. make use of applicable Free Trade Agreements, Duty Drawback, First Sale for Export, Foreign Trade Zones, etc.)&nbsp;</li><li>Establish and maintain relationships with internal functions, including corporate functions, to encourage awareness of global trade compliance issues, pro-actively identify trade risk and threats, and develop appropriate trade compliance controls.</li><li>Build strong relationships with relevant business functions, such as supply chain team or logistics team to support business and carry out different trade compliance initiatives and projects in plant operation.</li></ul> Talent Development &amp; Leadership: <ul><li>Create a culture of engagement and performance in alignment with company core values.</li><li>Provide timely, thoughtful feedback to support your team’s growth and development.</li><li>Lead by example and act with empathy.</li></ul> Requirements: <ul><li>Strong knowledge of China Imp/Exp and Customs laws and regulations.</li><li>Strong foundational knowledge in trade compliance areas.</li><li>Superb knowledge and management capability in China bonded manufacturing mode.</li><li>Bachelors degree required (international business, supply chain, law, or related field).</li><li>8+ years’ experience in global trade compliance.</li><li>Preferred: 3+ years’ experience in functional leadership or senior management in a multinational environment.</li><li>Preferred: 3+ years’ experience in supporting trade functions within an industrial, communications, transportation, or similar business.</li><li>Broad functional knowledge of import and export regulations and familiarity with customs practices in countries across the region.</li><li>Proven ability to work with variety of business groups, including supply chain, legal, procurement and finance.</li><li>Ability to foster teamwork and internal and external relationships.</li><li>Excellent organizational habits and priority management.</li><li>Customer focused with a commitment to quality.</li><li>Preferred: Customs Broker License other Customs / Trade certification.</li><li>Travel may be necessary in fulfilment of responsibilities.</li></ul>

Responsibilities: Safety and Quality: <ul><li>Proactively drive outstanding performance in Safety and Quality in the Major Project Business, including New Building Solutions and Modernization Businesses.</li></ul> Customers: <ul><li>Drive and promote customer-centric culture with outside-in thinking in the business by intimate understanding of the customer and market needs.</li><li>Ensure early involvement with the customer in selling process and consultative selling approach with key stakeholders including, Developers, Architects and Consultants</li></ul> Drive solution selling across the Area: <ul><li>Promote utilization of voice of customer throughout the business Business performance</li><li>Holistic understanding, accountability and development of whole Major Project Business&nbsp;competitiveness, growth and profitability in full chain.</li><li>Evaluate the results of Major Project Business activities/contracts and identify recurring problems.</li><li>Establish Area level management practices driving key initiatives and programs for the Major&nbsp;Project Business. This includes share of market, OR growth, CMII, pricing and pre-to-post&nbsp;&nbsp;</li></ul> performance: <ul><li>Prepare recommendations and feedback about significant changes that need to be made to&nbsp;Offering portfolio and company Way operating model elements (i.e., processes, roles,&nbsp;</li><li>organization, IT tools, data, governance, business performance management) to improve efficient&nbsp;&nbsp;performance.</li><li>Collaborate with key Front Line leaders including Managing Director, MP head, NBS and&nbsp;&nbsp;Modernization directors as well as other functions such as operations to develop and achieve targets and close gaps across the Area.</li><li>Set Area level targets and plans aligned with global and Area ambitions.</li><li>Drive short and long-term competitiveness based on global company strategy.</li><li>Full-chain accountability of Major Projects Business competitiveness, growth and profitability.</li></ul> Business Development: <ul><li>Drive the Major Project Business sales and offering development and go-to-market actions in&nbsp;collaboration with other business stakeholders</li><li>Collaborate across the business for best practice sharing</li><li>Ensure compliance with business operating model and effective deployment of company Way&nbsp;&nbsp;Initiatives</li><li>Leadership / People management with team guidance and coaching</li><li>Contribute to strategic planning and decision-making at the executive level to develop and&nbsp;implement a strategy for Major Project Business that is aligned with the organization’s overall</li><li>vision&nbsp;and its current and long-term business objectives</li><li>Lead, evaluate, and develop the Major Project Business team and its professionals at Area and FL&nbsp;&nbsp;Level</li><li>Identify competence gaps and training needs to fulfil the business plan</li><li>Identify and develop key resources required to support early engagement, bid and execution&nbsp;</li><li>support including Customer Solution Managers and Infrastructure specialists</li></ul> Project Management – Major Projects: <ul><li>Guide and Support the Major Project PMO leader to own the Area Project Management&nbsp;&nbsp;Governance model with ongoing development and deployment</li><li>Assess and develop project management competence</li><li>Develop and coach Project Management people to effectively lead major projects with a focus on&nbsp;customer communication, quality, profit improvement and on-time delivery</li><li>Support FLs to identify and manage Project Management resources Leadership / People management</li><li>Contribute to strategic planning and decision-making at the executive level to develop and&nbsp;&nbsp;implement a strategy for Major Project Business that is aligned with the organization’s overall&nbsp;</li><li>vision and its current and long-term business objectives</li><li>Lead, evaluate, and develop the Major Project Business team and its professionals at Area and FL&nbsp;&nbsp;Level</li><li>Identify competence gaps and training needs to fulfil the business plan</li></ul> Requirements: <ul><li>Approximately 10 years of relevant experience with at least 5 years of operating as a leader in an Area or large frontline</li><li>Track record in driving revenue growth and profitability by acquiring new customers and develop new businesses with existing clients.</li><li>Experience in pursuing and winning major construction projects.</li><li>A collaborative leader who appreciates teamwork across functions and regions.</li><li>Sound understanding of financial reports</li><li>Ability to impart knowledge to the frontlines / countries</li></ul>

Responsibilities: <ul><li>The Application Support Analyst III will maintain, integrate and implement software applications within the organization.&nbsp;</li><li>In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.&nbsp;</li><li>Develop and recommend improvements to advanced and complex application support processes and procedures.&nbsp;</li><li>Review, analyze and prioritize incoming incident tickets and user requests.&nbsp;</li><li>Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.</li><li>Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.&nbsp;</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.&nbsp;</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Previously worked as an tech support, applications specialist or in another related role.</li><li>4 years of Salesforce experience and be comfortable doing basic Salesforce administration tasks such as user management, configuration and building reports and dashboards.</li><li>Computer proficiency, communication skills, analytical thinking, troubleshooting abilities, accuracy, and teamwork.&nbsp;</li><li>A Bachelors Degree in information technology or a similar field is often required by employers.</li></ul>

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27 teamwork Jobs found

Lab Manager

Head of Commercial Operations

Operations Supervisor

TA Coordinator

Plating Manufacturing Engineer

Senior BI Developer - International

Cable Assembly Manufacturing and Process Development Engineer

Analyst, Global Trade Compliance, GTS Automotive Business Unit

Major Projects Director

Salesforce Support Engineer

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Skills

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27 teamwork Jobs found

Lab Manager

Head of Commercial Operations

Operations Supervisor

TA Coordinator

Plating Manufacturing Engineer

Senior BI Developer - International

Cable Assembly Manufacturing and Process Development Engineer

Analyst, Global Trade Compliance, GTS Automotive Business Unit

Major Projects Director

Salesforce Support Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.