Head of Sales, New Business Solution

Supply Chain Continuous Improvement Leader

Business Process Analyst

Category Manager

HR Services Analyst

Manager Supply Chain

Supply Chain Analyst

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

People Business Partner

Responsibilities: Customer relationship management: <ul><li>Accountable for developing company position and customer base in the market&nbsp;</li><li>Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle&nbsp;</li><li>Ensures development of customer relationships, profitability, customer loyalty and satisfaction.&nbsp;</li><li>Approves and follows up customer plans for strategic and core 1 in his/her area&nbsp;</li><li>Selects/appoints team members to manage the strategic / core 1 customer relationships&nbsp;</li><li>Identifies and builds relationships to key decision makers, potential new targets and influencers&nbsp;</li><li>Promotes and demonstrates the value of company digital offering&nbsp;</li></ul> plan sales, manage pricing and offering:&nbsp; <ul><li>Responsible for Regional and Individual Sales Plans (ISPs) for his/her team</li><li>Participates in market and customer analysis to ensure quality of sales planning</li><li>Participates in pricing and offering management in order to drive market pricing and profitability</li><li>Balance order received growth and profitability by managing discounts</li><li>Responsible for gathering relevant information about competitors and market from the field</li><li>Responsible for identifying opportunities for cross-selling of all company solutions</li></ul> Manage Sales Funnel : <ul><li>Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting</li><li>Accountable for ensuring results within orders, contracts, profitability and market price development</li><li>Sets sales targets according to market potential and FL unit guidelines</li><li>Gives direction and focus on the right customers through proper customer analysis</li><li>Ensures the correct value propositions by his/her team</li><li>Drives sales result from his/her team on short and long term&nbsp;</li><li>Executes and advises pricing guidelines for his/her area</li><li>Approves tenders and orders above salespersons’ limits</li><li>Utilizes global processes and tools for local benefit</li></ul> Sales acumen:&nbsp; <ul><li>understands selling cycle, customer’s purchasing strategies, selling, negotiating, reporting and funnel management.&nbsp;</li><li>Understands business planning and controlling and change management</li><li>Demonstrates service mindset&nbsp;</li></ul> Digital assertiveness:&nbsp; <ul><li>comfortable and excited about the opportunities digital solutions</li></ul> Comfortable with numbers:&nbsp; <ul><li>leads performance by facts and numbers, relies on sales tools and analytics and understands the financial benefit we bring to the customer and is able to</li><li>capture a part of the value through smart pricing approach Customer Relationship Management&nbsp;</li></ul> Leadership / People management: <ul><li>Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use company solution selling methodology and to communicate the value of company solutions to customers’ own performance</li><li>Coaches the team members to achieve better results through constant one to one dialogues and sharing of best practices</li><li>Manages the performance of the team</li><li>Ensures adequate resources to achieve the short and long term targets Develops the competences of the sales team</li><li>Motivates &amp; inspires the team &amp; individual to high performance&nbsp;</li><li>Ensures great onboarding experience for new employees in the team&nbsp;</li><li>Responsible for succession planning for his/ her team&nbsp;</li></ul> ﻿Requirements: <ul><li>Bachelor or Master’s degree in economics, engineering or other relevant field.</li><li>Experience/ understanding of business-to-business sales</li><li>Experience in sales / sales management</li><li>Minimum 8 year experience in people leadership and management</li><li>Basic digital skills and mindset</li></ul>

Responsibilities: <ul><li>Develop Improvement Strategies: Formulate and implement continuous improvement strategies to enhance supply chain performance.</li><li>Conduct thorough analyses of current supply chain processes to identify inefficiencies and areas for improvement.</li><li>Lead and manage continuous improvement projects, ensuring timely execution and measurable results.</li><li>Collaborate with Cross-Functional Teams: Work closely with procurement, logistics, manufacturing, and IT teams to ensure alignment and integration of improvement initiatives.</li><li>Apply industry best practices and methodologies (e.g., Lean, Six Sigma) to optimize supply chain processes.</li><li>Leverage data analytics to monitor supply chain performance and drive data-driven decision-making.</li><li>Promote a culture of continuous improvement by mentoring team members and encouraging innovative thinking.</li><li>Develop and track key performance indicators (KPIs) to measure the impact of improvement initiatives.</li><li>Design and implement audit processes to systematically evaluate supply chain processes and compliance. (Audit covers People, Processes for Manufacturing, Supply Chain, Production, Upstream management)</li><li>Development of Job Role Standardization, and Qualification Matrix. Drive role documentations, clarity, and accountability.</li><li>Critical Skill Mapping and Assessment: In collaboration with supply chain functional leaders, develop a comprehensive critical skills framework, which is needed to achieve Supply Chain Transformation Vision. Drive assessment of current capabilities - Identifying strengths, weaknesses, and areas for improvement.</li><li>Developing a global training strategy aligned with the SC organizations goals and objectives. Identifying skill gaps and learning needs to determine training priorities. Coordinating and facilitating training sessions, workshops, webinars, and other learning activities.</li><li>Overseeing the creation of training materials and resources.</li><li>Collaborating with subject matter experts to ensure content accuracy and relevance.</li><li>Conduct regular assessments of supply chain performance across all functions to identify strengths and areas for improvement.</li><li>Keep abreast of industry trends, best practices, and new technologies to maintain a competitive edge.</li><li>Identify and mitigate risks within the supply chain to ensure stability and resilience.</li></ul> ﻿Requirements: <ul><li>Role is 40% tactical &amp; 60% strategic</li><li>Report to Director of Supply Chain Transformation for DDN</li><li>A bachelors or masters degree in supply chain management, business administration, industrial engineering, or a related field</li><li>Proven experience (10+ years) in supply chain management, continuous improvement, or related roles.</li><li>Strong numeracy and analytical skills.</li><li>Able to translate data into high-level analysis.</li><li>Experience in developing and implementing audit processes.</li><li>Proficiency in continuous improvement methodologies (e.g., Lean, Six Sigma) and tools.</li><li>Excellent leadership as well as Change and project management skills.</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.</li><li>Influencing skills (build relationship, mentor, work under pressure)</li><li>Proven experience in delivering training programs.</li><li>Experience in building and maintaining a network of supply chain professionals, fostering knowledge-sharing, and facilitating collaboration.</li><li>Strong knowledge and experience in supply chain management (areas such as supply planning, production planning, inventory management, logistics, and distribution), best practices, and industry trends on a global scale.</li><li>Knowledge of supply chain management systems &amp; Tools (MES, ERP, …)</li></ul>

Responsibilities: <ul><li>Automate / streamline manual data transformation processes to ensure accuracy and consistency for specific business needs</li><li>Manage semi-automated iterative processes maintaining ongoing data integrity&nbsp;</li><li>Create insightful, intuitive and visually appealing dashboards and reports using data visualization tools (e.g. Power BI, Tableau).</li><li>Collaborate with cross-functional teams to understand their data and process needs and provide analytical and digitization support.</li><li>Document data processes, methodologies, and analysis techniques for future reference and training purposes.</li><li>Bridge process and technology gaps with innovative solutions using a variety of tools (e.g. Power Automate, Python, PowerApps, SQL, etc.)</li><li>Translate complex requirements into effective business solutions.</li></ul> Requirements: <ul><li>Any Degree with relevant work experience preferably in supply chain or procurement.</li><li>Be able to quickly shape data into reporting and analytics solutions</li><li>Total 5+ years of intensive hands-on different BI, ETL tools and platforms&nbsp;</li><li>Be experienced in tools and systems on SQL Server, Power Automate, Power Query, Power BI, and DAX&nbsp;</li><li>Knowledge of Excel at an advanced level (Power query, macros).</li><li>Proficient with Power BI – must have the Excellent visualization skills with data manipulation skill in power query</li><li>Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)</li><li>Analytical mind with a problem-solving aptitude&nbsp;</li><li>Demonstrable willingness to learn new tools and technologies.&nbsp;</li><li>Critical thinking skills</li><li>Innovation - Proven abilities to take initiative and be innovative</li></ul>

Responsibilities: <ul><li>Develop thought category leadership through analysis and provide insights that in line with Category Strategy.</li><li>Analyze category/consumer/shopper data and translate into actionable category insightsand retailer strategies.</li><li>Lead in promotion analysis and provide key findings and recommendation on promotion mechanics to deliver sales and good ROI.</li><li>Develop recommendation on range, assortment, planogram for assigned category.</li><li>Work closely with cross function team and support commercial team on developing category selling story for retailers.</li></ul> Requirements: <ul><li>Bachelor or Higher Degree in any fields.</li><li>At least 5 years of experience Trade Marketing/Category Management in FMCG.</li><li>Business Acumen and action oriented.</li><li>Strong analytical skills for root cause analysis.</li><li>Strong interpersonal skills to work with multiple business partners and team management.</li><li>Advanced Excel (Pivot table, formula etc.) to simplify data processing and analytics.</li><li>Fluent in English communication, presentation and written skill.</li></ul>

Responsibilities: <ul><li>Managing the transactions required to complete the hire process of LATAM our client employees.</li><li>Receives queries via telephone and case management ticketing system.</li><li>Conducts necessary classification, manages inquiries in case management system, documents and maintains accurate records and transfers inquiries to other parties within HR.</li><li>Services or outside of HR Services (HRBP/HRSP, COEs) as required.&nbsp;</li><li>Maintains and ensures all tickets, workflows and queries are addressed based on customer service level agreement (SLA)</li><li>Identifies and escalates priority issues and routes to appropriate team for quick resolution.&nbsp;</li><li>Partners with HR Services global regional teams as appropriate on cross regional activities and projects.</li><li>Diagnoses problems and coordinate resolution across stakeholders, including HRBP/HRSP, COEs and others.&nbsp;</li><li>Follows up on inquiries to ensure timely and accurate response and resolution to all requests&nbsp;</li><li>Solves problems that are unstructured and that may require conceptual critical thinking.&nbsp;</li><li>Provides solutions to inquiries that are often non-standard/non-routine and require some clarification and deep thinking.&nbsp;</li><li>Identifies and implements continuous process improvements to enhance service delivery.&nbsp;</li><li>Utilizes the knowledge base to assist with transactions and customer inquiry resolution.</li><li>Works with Content Management team to develop and update desktop procedures, scripts, FAQs, job aids to ensure a consistent experience for customers.&nbsp;</li><li>Adheres to HR Services metrics as determined by HR Services Leadership.</li><li>Ensures all activities are carried out as per the standard operating procedures (SOPs) of HR Services.&nbsp;</li><li>Ensures compliance with all relevant quality and statutory policies, procedures, and controls in the regionto guarantee employee adherence and legislative compliance.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred (or equivalent).&nbsp;</li><li>Fluent level of English (Excellent oral and written communication skills).</li><li>Ability to communicate effectively to a variety of audiences.&nbsp;</li><li>Please submit your resume in English</li><li>Detail oriented and results driven.&nbsp;</li><li>Self-learner mindset and curious.</li><li>Ability to manage priorities against tight deadlines.&nbsp;</li><li>Effective problem-solving skills.&nbsp;</li><li>Strong customer service orientation.&nbsp;</li><li>Proficient with MS Office, especially with Excel (Dynamic Tables)</li><li>Familiarity with SharePoint or other Knowledge Management System</li></ul>

Responsibilities: <ul><li>Develop and implement the overall strategy and vision for the global supply chain organization in alignment with business objectives.</li><li>Develop and manage performance ensuring effective governance across a Supply Chain transformation program to achieve set goals.</li><li>Develop and lead network design initiatives, including flow rationalization, industrialization transfer, warehousing migrations, and logistics design.</li><li>Drive Smart Operations Program initiatives for global supply chain visibility, including safety stock optimization, master data governance, and factory planning and upstream flow management, for example Vendor portal integration, Analytics capabilities</li><li>Support the migration of End-to-End planning capabilities towards IBP SAP and S/4 migration.</li><li>Enhance processes to achieve best-in-class status as part of our our client Operating Advantage Business System.</li><li>Mature S&amp;OP practices and S&amp;OE foundations.</li><li>Implement initiatives to improve customer experience, such as segmented commercial logistics offers and lead time improvements.</li><li>Lead training and support business users to ensure adoption of solutions and skill development within the supply chain.</li><li>Animate monthly townhalls and Yammer platform for effective communication and visibility of supply chain evolution.</li></ul> Requirements: <ul><li>15+ years of experience in Supply chain / Operations roles – preferably operational and functional track records</li><li>5+ years in Leadership driving Cross Cultural teams</li><li>Abilities to drive Projects End to End, with track record of achieving results and abilities to drive effective change management&nbsp;</li><li>Proficiency in Warehousing / Transport – Order Processing - Material Management – Demand / Supply Planning &amp; SnOP a Plus – Customer Experience a must – Manufacturing Planning a Plus</li><li>Enabler and Strategic thinker</li><li>Strong Analytical &amp; continuous improvements Skills (problem solver) as well as good understanding of data analytics capabilities</li><li>Knowledge of SAP, IBP or equivalent planning tools a plus (S/4 Hanna / ERP Migrations)</li><li>Strong people &amp; organizational leadership skills</li><li>Highly customer centric oriented</li><li>Excellent oral and written communication skills with ability to influence and convince</li><li>Ability to prioritize very well and maintain appropriate balance in a fast-paced, heavy-workload environment</li><li>Language skills: Excellent English (verbal / written)&nbsp;</li></ul>

Responsibilities: <ul><li>This role will manage, optimize, and develop capabilities in the key areas of our supply chain including Delivery Performance, Inventory&nbsp;Management, Stocking Policy, and Master Data accuracy.&nbsp;</li><li>Leverage data and analytics to ensure efficient operations, seamless collaboration, and drive supply chain excellence</li><li>Plan and develop strategies and initiative for Supply Chain Programs.</li><li>Collaborate with internal teams to execute action plans in driving towards specific targets and objectives.</li><li>Initiate and negotiate with the suppliers to support Supply Chain Programs and assist in resolving issues raised by the suppliers.</li><li>Act as the main coordinator for Supply Chain Programs, provide trainings and guidance to internal teams, suppliers and other relevant parties.</li><li>Work to improve the processes and enhance Supply Chain Program Systems.</li></ul> Requirements: <ul><li>Experience using SAP S/4 Hana, IBP, or equivalent planning tools</li><li>5+ years working experience in Supply Chain</li><li>Strong Analytical &amp; Continuous improvement Skills as well as a good understanding of data analytics capabilities</li><li>Strong interpersonal skills, and ability to work with various levels of the organization</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

Responsibilities: <ul><li>Leadership and Team Management: Lead, mentor, and engage in a team of 3-5 Analysts and Senior Analysts. Drive a high-performance culture through coaching, feedback, and development, ensuring strong team engagement and retention.</li><li>Track and analyze KPIs, SLAs, and team performance metrics, using insights to drive improvements in quality, efficiency, and customer experience.</li><li>Customer and Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, including senior leadership, supply chain, and sales partners, to identify trends and resolve escalated issues.</li><li>Serve as the key point of contact for critical customer service challenges.</li><li>Process Optimization and Continuous Improvement: Proactively identify trends and inefficiencies in the order-to-delivery (OTD) process. </li><li>Leverage analytics and tools like SAP to implement process improvements that enhance customer satisfaction and reduce costs.</li><li>Lead and participate in special projects, system testing, and process pilots to support OTD innovation. Identify and implement new tools and methodologies to enhance operational efficiency.</li><li>Data-Driven Insights and Problem Solving: Analyze complex data to uncover actionable insights and present recommendations to leadership and customers.</li><li>Ensure compliance with policies, including GAAP and SOX, while driving OTD performance metrics.</li><li>Customer-Centered Culture: Foster a service-oriented mindset across the team by championing proactive communication, anticipating customer needs, and delivering innovative solutions that align with business goals.</li><li>Lead a small team, ensuring high performance and engagement.</li><li>Serve as the escalation point for complex order-to-delivery (OTD) issues.</li><li>Track KPIs &amp; analyze trends to improve service quality.</li><li>Identify continuous improvement opportunities (LEAN, process automation).</li><li>Work with internal &amp; external stakeholders to optimize customer service operations.</li></ul> Requirements: <ul><li>Bachelor’s degree required, with supervisory experience managing teams and customer relationships.</li><li>Experience analyzing complex datasets, identifying trends, and presenting actionable insights. Proficient in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Demonstrated ability to lead and develop teams, with a focus on engagement, retention, and high performance.</li><li>Strong collaboration and relationship-building skills with customers and cross-functional teams. </li><li>Experience handling escalated customer issues is essential.</li><li>Knowledge in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Fluent level of English is mandatory with exceptional verbal and written communication skills</li><li>Strong organizational and time management skills, with the ability to prioritize competing demands and deliver results in a dynamic, fast-paced environment.&nbsp;</li></ul>

Responsibilities: As People Business Partner, you will be expected to work in close partnership with the business leaders and the rest of the P&amp;C community of the site to:&nbsp;&nbsp;<ul><li>Coach and advise market leadership to shape and enable the people agenda and business strategy, by guiding them on strategic planning activities.&nbsp;</li><li>Anticipate and identify business needs and challenges on market level.&nbsp;</li><li>Contribute to global strategic activities, such as workforce and succession planning, talent and leadership development, culture, D&amp;I by providing market view and context.&nbsp;</li><li>Collaborate with COEs to shape and if required tailor global solutions and best practice solutions by providing market business context and ensure that business needs are met.&nbsp;</li><li>Talent Acquisition – Provide local input to understand and shape requirements for respective workforce segment and partner with TA teams for hiring of L4+ talent (including select L3 roles) for respective market GF.&nbsp;</li><li>Talent Management – Support activation of talent priorities in alignment with the North Star Talent Strategy.</li><li>Know Accelerate and selected Advance talents for respective market.&nbsp;</li><li>Build manager capability in assessing potential and strengthening succession of Leadership pipeline. Advise leaders and employees on career development and talent activities. (approx. time spent on Talent is 30-40%)&nbsp;</li><li>Insights – Advise business based on data and insights and leverage local people insights and analytics for strategic P&amp;C agenda within respective area of responsibility and to provide voice of the customer.</li><li>Org Design and Effectiveness - Coordinate and manage business and organization changes in site in conjunction with other People Business Partners at market level and OC&amp;T&nbsp;</li><li>Culture and DEI – Promote DEI and culture by driving programs and initiatives to increase engagement within respective market&nbsp;</li><li>Employee Relations - Advise on cases and act as escalation point for cases in the site.&nbsp;</li></ul>&nbsp;Requirements:&nbsp;&nbsp;&nbsp;<ul><li>Bachelor’s degree in human resources, Business Administration, or related field; master’s degree preferred.&nbsp;</li><li>Minimum of 8 years of HR experience.&nbsp;Industrial Affairs experience in a pharma MNC setup is desirable.&nbsp;&nbsp;</li><li>Great leadership and interpersonal skills, with the ability to build strong relationships at all levels of the organization &amp; ability to represent P&amp;C externally.&nbsp;</li><li>Analytical and problem-solving skills, with the ability to make data-driven decisions.&nbsp;</li><li>Demonstrated commitment to diversity, equity, and inclusion.&nbsp;</li><li>Fluent in English.&nbsp;</li></ul>

Skills

Industry

Location

Jobtitle

24 analytics Jobs found

Head of Sales, New Business Solution

Supply Chain Continuous Improvement Leader

Business Process Analyst

Category Manager

HR Services Analyst

Manager Supply Chain

Supply Chain Analyst

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

People Business Partner

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

24 analytics Jobs found

Head of Sales, New Business Solution

Supply Chain Continuous Improvement Leader

Business Process Analyst

Category Manager

HR Services Analyst

Manager Supply Chain

Supply Chain Analyst

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

People Business Partner

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.