Technical Support Engineer

Key Account Manager Medical Device

Director HR Service

Head of Modernization Sales

Chief Digital Marketing Officer

Cloud Data Architect

Data Scientist

Business Intelligence Manager

Data Engineer / Senior Data Engineer

GBS Continuous Improvement Process Lead

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>Develop and implement strong territory-specific sales plans to meet customer needs and achieve business and sales objectives incorporating cross-functional support.</li><li>Develop a deep understanding of customer needs through interactions and establish superior working relationships with key physicians in assigned territory</li><li>Utilize data and analytics to prioritize engagements and interactions. Understand customer channel preference, focus, and behaviors and adjust style and delivery accordingly to deliver meaningful engagements with HCPs.</li><li>Assists in the identification and resolution of issues, and opportunities and communicates proactively to marketing and sales management.</li><li>Establishes rapport and credibility with customers to support key decision makers, and builds relationship with the organization.</li><li>Develops and presents business proposal that meets customer’s objectives. Leads pricing and contract negotiation activities with customers to facilitate closure of proposal.</li><li>Updates key account plans, including capturing customer engagements in an online CRM system; takes ownership of customer service requests and enquiries.</li></ul> Requirements: <ul><li>Degree in Science/ Biomedical engineering is preferred.</li><li>Preferably 5+ years of experience in medical device (ultrasound, EEG, iCTG), particularly roles in sales and marketing, or stakeholders management.</li><li>Proven track records in planning, managing or delivering complex cross-functional projects.</li><li>Good interpersonal and communication skills.</li><li>Able to analyze data/insights and translate results into better solutions.</li><li>Agile and resilient, able to stay positive in challenging environment and work towards delivering results.</li><li>Proven results of delivering customer solutions and achieving business goals.</li><li>Excellent verbal and written communication skills, with presentation skills to large groups.</li><li>Willing to travel within Malaysia.</li></ul>

Overview: <ul><li>The Director of People Services &amp; Country Advice oversees HR operations across Denmark, the UK, Poland, and Finland, ensuring effectiveness and efficiency.</li><li>This role is pivotal in driving a unified service approach within the groupwide People Services function.&nbsp;</li><li>The Country Advice component involves providing guidance on local legal HR issues, specific compensation and reward matters, and codetermination topics as applicable in each country.</li></ul> Responsibilities: <ul><li>Deliver a valuable HR service across the countries in scope, aligning with transformational plans and achieving both short- and long-term business objectives.</li><li>Strengthen common processes, implement best practices, and optimize task allocation and synergies within the broader People Services organization.</li><li>For the next year, assume dual leadership by managing the UK team directly, a group of 5 FTEs delivering People Services and Country Advice to UK business areas and staff functions.</li><li>A central service center is expanding its global process scope, while in-house teams in each country collaborate with local payroll providers.&nbsp;</li><li>Processes are designed to be as global as possible and as local as necessary, with a hybrid delivery model combining local in-house service centers and specialized vendors.&nbsp;</li><li>All operations function within a unified system landscape.</li></ul> Requirements: Your Profile <ul><li>The ideal candidate holds a relevant university degree or equivalent and brings extensive leadership experience within People &amp; Culture.&nbsp;</li><li>With at least 5 years as an HR Manager in an international organization in the UK, the candidate has overseen HR operations in multiple countries.</li></ul> Key Competencies: <ul><li>Proven ability to lead international teams and ensure smooth, high-quality HR service delivery.</li><li>Expertise as a change leader with a track record of implementing continuous development.</li><li>Integrity, agility, and a passion for creating true business value.</li><li>Strong communication and relationship-building skills, interacting effectively with diverse stakeholders at various levels.</li></ul> Valued Skills: <ul><li>Business acumen with the ability to balance details and the bigger picture.</li><li>Proven leadership impact through connecting people, accelerating learning, and driving innovation.</li><li>Transparent and self-driven with a focus on performance and ownership.</li><li>Effective in providing and receiving feedback to foster development.</li><li>Strong communication skills in English, both written and verbal.</li></ul>

Role Overview: <ul><li>As the Head of Sales for Modernization Business, you will lead a talented sales team to achieve ambitious targets by developing and coaching team members, setting both short- and long-term goals, and building lasting customer relationships. </li><li>You’ll drive proactive engagement, solution-based selling, and strategic market development, helping our client to elevate its impact in Dubai - UAE.</li></ul> Responsibilities: Customer Relationship Management: <ul><li>Shape and grow our market presence, expanding our customer base through proactive engagement.</li><li>Lead solution-driven selling to address various customer needs across different segments, ensuring loyalty and satisfaction.</li><li>Strategically manage top-tier customer relationships, identifying key influencers and decision-makers to build strong partnerships.</li><li>Ensures the development of customer relationships, profitability, customer loyalty, and satisfaction.</li></ul>&nbsp;Plan sales, manage pricing and offering: <ul><li>Oversee and craft regional and individual sales plans to align with market potential and strategic goals.</li><li>Leverage market insights and pricing strategies to enhance profitability, balancing growth with competitive pricing.</li><li>Identify cross-selling opportunities for all solutions, driving a holistic approach to sales.</li></ul>&nbsp;Manage Sales Funnel: <ul><li>Lead and optimize the sales process, including CRM data quality, opportunity management, and comprehensive reporting.</li><li>Set achievable, strategic targets, focusing on customer analysis and tailored value propositions.</li><li>Manage tender approvals and pricing strategies while using global tools to drive local success.</li><li>Accountable for ensuring results within orders, contracts, profitability, and market price development</li></ul>&nbsp;Leadership / People management: <ul><li>Leads the sales team to be proactive with customers, to use solution selling methodology, and to communicate the value of solutions to customers’ performance</li><li>Coaches the team members to achieve better results through constant one-to-one dialogues and sharing of best practices</li><li>Manages the performance of the team and ensures adequate resources to achieve short and long-term targets</li><li>Develops the competencies of the sales team</li><li>Motivates &amp; inspires the team &amp; individual to high performance</li><li>Ensures a great onboarding experience for new employees on the team.</li></ul>&nbsp;Requirements: <ul><li>Educational Background: Bachelor’s or Master’s degree in Engineering or a related field.</li><li>Industry Expertise: Over 10 years of sales experience within the Elevator Industry, with at least 5 years in a managerial role.</li><li>Leadership Excellence: Proven skills in leading and inspiring teams to achieve high performance.</li><li>Sales Mastery: Deep understanding of the sales cycle, customer purchasing strategies, negotiation, reporting, and funnel management.</li><li>Business Savvy: Strong foundation in business planning, performance control, and strategic thinking.</li><li>Service-Oriented: Commitment to delivering exceptional service and understanding customer needs.</li><li>Digital Forward: Embraces digital solutions and innovation to drive growth and efficiency.</li><li>Change Management: Skilled in guiding teams and clients through change.</li><li>Data-Driven Decision-Maker: Confident with numbers, leads by metrics and facts, relies on sales analytics, and strategically captures value through smart pricing.</li><li>Customer Relationship Expertise: Strong background in CRM, dedicated to building and maintaining impactful client relationships.</li></ul>

Responsibilities: <ul><li>Create and implement the overall digital and media strategy for the local Market, while embedding the global digital media framework, objectives, and roadmap.</li><li>Guide marketing team towards optimized and efficient media planning and buying strategies delivering improvements to our traditional and digital media performance.</li><li>Roll out and embed all group media and digital tools.</li><li>Support digital marketing campaigns and the wider aims of the Brand.</li><li>Own and oversee the management of all media and digital agencies.</li><li>Use analytics to track and understand the consumer experience across channels (Web, Retail, Mobile, Social Networks, and Media).</li><li>Bring innovation and always be at the forefront of the new media frontiers and experimentation.</li><li>Developing and implementing the e-commerce strategy and supporting new business model pilots.</li><li>Own the e-commerce sales targets and management of the P&amp;L.</li><li>Oversee the development and execution the annual agreements with our e-commerce partners.</li><li>Drive customer acquisition, retention and growth through digital marketing, and a seamless customer experience online.</li><li>Work closely with marketing to define the consumer experience and e-merchandising and excellent content integrity.</li><li>Strategize, streamline, and optimize the omnimedia plan in partnership with Brands.</li><li>Ensures that the brands’ presence and journey online is consistent with overall brand standards and strategy.</li><li>Drive collaboration and ensure platforms excellence in partnership with the global team</li></ul> Requirements: <ul><li>An Inspirational leader: The capacity to inspire confidence in his/her customers, managers, peers and team members.&nbsp;</li><li>S/he should be someone who can be looked up to for ideas, encouragement and motivation. It will be great to have a communication style that can cut across different levels – teams, trade partners &amp; senior management.&nbsp;</li><li>Challenging teams and pushing them to work and deliver to their potential at the same time being flexible and generous to accommodate with empathy different individuals and focus in building diverse teams.</li><li>Strategic &amp; creative yet grounded: This is very important as the business faces a diverse variety of situation across the emerging market that requires creative and innovative solutions to drive the business in the right trajectory.&nbsp;</li><li>It would be ideal if the candidate brings proven track record to the changing digital world.</li><li>Entrepreneurial mindset: Hands on and takes strong ownership of his/her actions. Having a solid follow-up for driving operational excellence would be of paramount importance because the detailing and the execution is essential for business success.</li></ul>

Responsibilities: <ul><li>Develop and maintain the organizations enterprise data architecture strategy, ensuring alignment with business requirements, data governance policies, and industry best practices.</li><li>Architect and implement cloud-based data solutions using Azure services such as Azure Data Lake, Azure Synapse Analytics, Azure Data Factory, Azure Databricks, Azure SQL Database, and Azure Synapse Analytics Dedicated SQL Pool.</li><li>Design and oversee the implementation of data integration processes, including ETL/ELT pipelines, to move data from various sources into the Azure data platform.</li><li>Architect and implement big data analytics solutions using Azure Databricks, leveraging its Apache Spark-based analytics engine for data processing, machine learning, and advanced analytics workloads.</li></ul> Requirements: <ul><li>Experience in cloud platform expertise (Azure, AWS, Google Cloud).</li><li>Strong knowledge of managing security infrastructure and applications.</li><li>Direct, hands-on experience or strong working knowledge of vulnerability management tools.</li><li>Understanding of standard industry compliance benchmarks (NIST, HIPPA, CIS, PCI DSS, GDPR).</li></ul>

Responsibilities: <ul><li>Implement business process improvements - automating manual processes, optimizing data delivery, redesign/restructure data and process flows for more efficiency.</li><li>Develop expertise and aim to become a subject matter expert on the entire data, analytics and process automation ecosystem.</li><li>Bridge process and technology gaps with innovative solutions using a variety of tools (e.g. Power Automate, Python, PowerApps, Selenium, SQL, UI Path etc.)</li><li>Develop and maintain ETL (Extract, Transform, Load) processes for data management.</li><li>Create visually appealing, intuitive and insightful dashboards and reports using data visualization tools (e.g. Power BI, Tableau).</li><li>Utilize statistical techniques to solve business problems and provide insights.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data and process needs and provide analytical and digitization support.</li><li>Collaborate with DBAs, IT and Architecture teams as required</li><li>Be heavily involved in development and testing of newly integrated data sources and/or environments</li><li>Document data processes, methodologies, and analysis techniques for future reference and training purposes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Industrial Engineering or a related field.</li><li>2+ years of experience as a Data Analyst, Digital Transformation Analyst or in a similar analytical/technical role preferably in a procurement or supply chain environment.</li><li>Experience with automation tools such as Power Automate, PowerApps, UI Path, Python, Selenium etc.</li><li>Experience with creating and managing databases in AWS, SQL Server, Oracle etc. and working with APIs to integrate systems.</li><li>Possess transferrable programming skills in any language (e.g. Python, C++, JavaScript etc.)</li><li>Proficiency in SQL for database querying and manipulation.</li><li>Experience with statistical analysis software (e.g., R, Python).</li><li>Experience with data visualization tools (e.g., Tableau, Power BI).</li><li>Knowledge of Excel at an advanced level (Power query, macros).</li><li>Demonstrable willingness to learn new tools and technologies.&nbsp;</li><li>Strong analytical and critical thinking abilities.</li><li>Ability to explain technical processes to non-technical audiences.</li><li>Attention to detail and a proactive approach to problem-solving.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Knowledge of machine learning algorithms and data modelling techniques.</li></ul>

Responsibilities: Leadership and Management The Business Intelligence Manager will oversee all activities that optimize the value, cost and risk of BI/analytics applications: <ul><li>Independently lead and deliver a few analytics projects at a time. Acts as the analytics translator and negotiator between the business and data teams.</li><li>Work with BU CIOs and collaborate with other IT leaders to develop overall IT strategy in the context of the business strategy.</li><li>Develop productive relationships with business leaders across the organization to influence how BI/analytics applications can enable new sources of value.</li><li>Define and enhance methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement.</li><li>Own all communication channels pertaining to assigned projects, including regular stakeholder review meetings</li><li>Assist in managing analytics group personnel and in developing their skills and capabilities to meet the needs of the organization.</li><li>Implement and manage application life cycle management status reporting, metrics, and benchmarks.</li></ul> Behaviors and Competencies The Business Intelligence Manager acts in a leadership role and must demonstrate the following leadership attributes: <ul><li>The ability to uphold the goals and culture of the organization.</li><li>The ability to lead, enable and motivate teams by providing advice and guidance in an inclusive fashion.</li><li>An understanding of strategic business objectives and the ability to drive results toward those objectives.</li><li>Openness to, and the ability to deal with, rapid change in business needs, processes, and technologies.</li></ul> Requirements: Skills The Business Intelligence Manager must be able to demonstrate the following: <ul><li>Strong communication skills with a proven ability to understand key concepts and communicate effectively with all levels of staff.</li><li>Proven ability to communicate technical concepts to nontechnical people to enhance understanding and drive decisions that lead to positive outcomes.</li><li>Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment.&nbsp;</li><li>Strong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources.</li><li>Strong analytical, data-processing and problem-solving skills.</li><li>Proficiency in process formulation and improvement.</li><li>Ability to operate and perform in a fast-paced environment managing few projects at a time</li></ul> Knowledge The Business Intelligence Manager must have an in-depth knowledge and experience of the following: <ul><li>Experience with data science, RPA, data visualization tools like Tableau and Power BI, UiPath and Python&nbsp;</li><li>IT BI/analytics applications, operations, service, and support organizations.</li><li>Data processing, analysis, and quality management tools.</li><li>Development and implementation of processes and policies.</li><li>Lean IT, agile development, and DevOps principles and frameworks.</li></ul> Experience The following experience is considered essential: <ul><li>Leading a team of at least 20 members in application development, implementation, or management.</li><li>Total 10+ years experience.</li><li>3-5+ years of experience in Software design/development, application architecture, project management, software as a service (SaaS), data management/governance, business intelligence and business process analysis.</li><li>3-5+ years of demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients.</li><li>5+ years of demonstrated experience in liaising with middle and senior management.&nbsp;</li><li>The following experience is considered desirable but not mandatory:</li><li>3-5+ years of experience working in the Manufacturing / Hi-Tech industry.</li><li>3-5+ years of experience in managing external IT service providers.</li><li>3-5+ years of experience managing the risk and cost implications of IT contracts or contract negotiations.</li><li>Membership of professional organizations, trade or user groups and a pattern of regular attendance at industry conferences to enhance knowledge of current technology.</li></ul> Education and Training <ul><li>An undergraduate or postgraduate degree in computer science, engineering, business management or a related field</li></ul>

Responsibilities: <ul><li>In this role, you will dive deep into the realm of IoT data, striving not only to predict equipment failures but also to gain a comprehensive understanding of the maintenance processes currently implemented across the 60+ countries where operates.&nbsp;</li><li>Your expertise will be instrumental in delivering actionable insights and innovative ideas aimed at extracting even greater value from our data for the benefit of our customers.</li><li>All decisions and recommendations should be backed by data.&nbsp;</li><li>While doing this, you get to solve challenging problems, experiment with generative AI and predictive analytics, and work with cutting-edge tools offered to us .&nbsp;</li><li> Responsible for delivering thousands of valuable insights each day to enhance the customer experience, underscoring the significance of your role in handling production workloads in the AWS cloud environment.</li><li>Design, build, and maintain scalable data pipelines to collect, process, and store data from various sources</li><li>Create and manage data models to ensure data integrity and accessibility for analytics and reporting.Optimize and maintain databases (SQL, NoSQL) to ensure high performance and availability.</li><li>Implement data validation and monitoring processes to ensure data accuracy and reliability.</li></ul> Requirements: <ul><li>Degree in Software side - IT, CSC, BTech, MTech, MCA, Specialization in Data Science, Data engineering. Avoid candidates with Educational background in mechanical, civil and electrical engineering.&nbsp;</li><li>4+ years of data engineering experience.</li><li>Should be able to explain relevant experience in products or services worked for. Need candidates from service or product industry - data management / data analysis.&nbsp;</li><li>Proficiency with AWS, GitLab CI/CD, Databricks, Python, SQL, PySpark, and DBT</li><li>Experience with AWS Components</li><li>Experience in developing and maintaining data pipelines on AWS and Databricks</li><li>Coding proficiency with Python and SQL</li><li>Should have experience in generating reports from Dashboards like power BI, Tableau Qlik sense</li><li>Experience with software testing practices and DevOps practices</li><li>Understanding of cybersecurity guidelines, data privacy and compliancy regulations</li><li>Experience in working with IoT telemetry data, enterprise data landscapes and data structures</li><li>Experience in data engineering methods and practice</li><li>Experience in data engineering process improvements</li><li>Experience with industry best practices and technical design principles</li><li>In-depth process and data knowledge for the business domain</li><li>Additional responsibilities such as leading task forces and defect triages.&nbsp;</li></ul>

Primary Function: <ul><li>The Global Business Services (GBS) Continuous Improvement Manager is responsible for driving the efficiency and productivity targets for GBS process areas and providing a path to value through various initiatives with a heavy focus on digital solutions and automation.&nbsp;</li><li>The Continuous Improvement Manager will facilitate ideation sessions, apply Kellanova Work Systems principles of value stream mapping and lean six sigma to drive standard ways of working in the process.&nbsp;</li><li>This role will be responsible for process catalogs, process mapping, governance of desktop procedures, and is the primary gatekeeper of standard ways of working within GBS.</li><li>A critical component of the role will be monetization of the value created through process efficiencies and digital solutions as well as scalability and standardization globally.</li><li>This role will work closely with various stakeholders, including senior management, operations, and business partners, to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>This role will follow standard ways of working to monitor and evaluate the results and impact of initiatives and share best practices and lessons learned</li></ul> Dimensions: <ul><li>Responsible for delivering digital solutions for GBS and driving automation, process intelligence, and analytics through organization</li><li>Own the platform architecture for GBS digital capabilities in process intelligence, automation and analytics to set GBS up for future growth and maturity across technologies</li><li>Governance of technology budget, roadmap, and metrics/measurement of digital tools in collaboration with operational results and future value stream identification</li><li>Ownership of the Digital/Data Center of Excellence to create digital kreators through GBS to make digital ways of working a part of our DNA &amp; designing a coaching program to educate analysts on digital opportunities and personal growth</li><li>Delivering on digital projects and initiatives &amp; executing change management to ensure success</li><li>Having a global, external focus for GBS and challenging the organization to deliver value, while benchmarking against peers and industry enablers</li><li>Engage GBS leaders in the future of digital &amp; educate on future opportunities through stakeholder engagement</li></ul>&nbsp;Responsibilities: <ul><li>Own and lead ideation sessions to expand organization solutioning from an automation perspective, including actioning on ideas and realizing value from solution</li><li>Develop and execute governance and best practices for Kellanova Work Systems standard ways of working, including desktop procedures, process maps, taxonomy activities, process catalogs, SIPOCs, and Project Submission Portal value realization activities</li><li>Govern continuous improvement processes within the worksteam and engage operational teams in best practices</li><li>Deliver value realization/efficiencies for the organization on a monthly basis to cumulate into productivity for GBS</li><li>Advise on global scale of solutions and standard ways of working</li><li>Act as coach for continuous improvement with operation teams and GBS leaders to build capability in value realization across GBS</li><li>Create and deliver the value roadmap for GBS, aligning with the business objectives, productivity targets, and priorities and analyze business processes to identify areas for improvement and optimization</li><li>Provide business process guidance and oversight for automation and integration projects across GBS, ensuring adherence to best practices, standards, and quality.</li><li>Collaborate with internal and external stakeholders, including business leaders, IT teams, vendors, and partners, to deliver efficiency solutions that meet the needs of GBS and its stakeholders</li><li>Stay abreast of the latest trends and developments in process area to enable new solutions and evaluate their applicability and suitability for GBS .</li><li>Develop and maintain metrics to measure continuous improvement projects, including cost, quality and speed metrics and maintain metric portfolio to understand state of GBS process to understand sources of loss to improve the process</li><li>Implement and leverage process intelligence to understand process waste areas and work with operational teams to realize efficiencies from analysis</li><li>Create calendar with planned CI activities for each process area, align with stakeholders on annual plan, and measure against timelines</li><li>Assess end to end processes with business partners to improve risk profile against quality metrics to drive improvement</li></ul>&nbsp;Work Environment: <ul><li>This position requires some travel and working extended and irregular hours.&nbsp;Travel is typically required less than 5 percent of the time.</li></ul> Requirements: <ul><li>Desired: Bachelors degree in business, IT, engineering, or related field.</li><li>Minimum of 3 years of relevant experience in delivering value realization through continuous improvement.</li><li>Experience in managing multiple projects and tracking project success.</li><li>Knowledge of automation tools such as Celonis, PowerBI, Service Now, and other automation and analytics solutions.</li><li>Analytical and problem-solving skills, with the ability to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>Communication and presentation skills, with the ability to communicate technical and process improvement concepts in a clear manner to various audiences and levels.</li><li>Collaboration and stakeholder management skills, with the ability to build and maintain strong relationships and partnerships across the organization and with external parties</li></ul>

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34 analytics Jobs found

Technical Support Engineer

Key Account Manager Medical Device

Director HR Service

Head of Modernization Sales

Chief Digital Marketing Officer

Cloud Data Architect

Data Scientist

Business Intelligence Manager

Data Engineer / Senior Data Engineer

GBS Continuous Improvement Process Lead

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34 analytics Jobs found

Technical Support Engineer

Key Account Manager Medical Device

Director HR Service

Head of Modernization Sales

Chief Digital Marketing Officer

Cloud Data Architect

Data Scientist

Business Intelligence Manager

Data Engineer / Senior Data Engineer

GBS Continuous Improvement Process Lead

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