Sales Manager

Application Maintenance / Production Support (L3) – Core Banking

VP2 Developer/System Analyst, Far Tech

Responsibilities:&nbsp;<ul><li>To develop and implement strategic sales plans to achieve company sales revenue targets.</li><li>To monitor and evaluate the sales performance of the team, ensuring individual and team targets are consistently met.</li><li>Conduct regular reviews to provide feedback on performance gaps and requirements for improvement</li><li>Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles.</li><li>Implement customized solutions based on changing markets and trends</li><li>Identify product gaps and improvement opportunities based on lost sales data, customer feedback C more.</li><li>To lead, coach, and mentor the sales team, fostering their professional growth and enhancing their performance.</li><li>Develop and implement short- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories</li><li>To build and maintain strong relationships with key customers and stakeholders, ensuring exceptional customer satisfaction. Assist in negotiations C deal closing.</li><li>Manage customer issue resolutions and recommend preventive actions to minimize future incidents</li><li>To analyze market trends, customer needs, and competitor activities to identify opportunities and risks.</li><li>To collaborate with the marketing team to plan and execute promotional campaigns, product launches, and educational programs. Provide market feedback to internal team to better understand customers requirements C to leverage cross-product/industry business opportunities.</li><li>To represent the company at industry events, conferences, and meetings to promote company products and services.</li><li>To ensure adherence to the company’s policies and compliance standards, maintaining high levels of integrity within the team.</li><li>To prepare and present regular sales reports and forecasts to senior management for informed decision-making.</li><li>Assist in all other duties/projects as directed from superior and/or management from time to time</li></ul> ﻿Requirements:&nbsp;<ul><li>Degree in Business, Marketing, Science, Pharmacy, or equivalent.</li><li>Minimum 3 to 5 years sales experience in related sales FMCG environment/ Modern Trade / General Trade with managing people experiences</li><li>Proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) is a must</li><li>Prior experience in the healthcare/medical industry dealing with professionals such as doctors and pharmacists is preferred.</li><li>Strong leadership, coaching, and people management skills of minimum 2 years.</li><li>Excellent communication and negotiation skills, with proficiency in English (written and spoken).</li><li>Analytical skills and business acumen to interpret sales data and make strategic decisions.</li><li>Ability to work and travel independently, adapting to dynamic environments.</li><li>Proficiency in CRM systems and sales tools for planning and reporting purposes.</li><li>Commitment to upholding company policies and compliance with industry regulations.</li><li>Possess strong influencing/persuasiveness abilities</li><li>Capability to drive change</li></ul>

Responsibilities: <ul><li>Act as the focal point of contact for technical resolutions while managing the incident, problem and knowledge management processes for the applications in scope</li><li>Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues</li><li>Manage 3rd party product vendors and integration partners to ensure application code fix deliveries are timely and good quality</li><li>Develop, Test, maintain and recommend software improvements to ensure strong functionality and optimization</li><li>Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing</li><li>Work with business stakeholders to manage and prioritize the overall book of work in terms of problem remediation</li><li>Contribute to improvement initiatives relating to methods, tools, people, architecture, project management and governance</li></ul> ﻿Requirements: <ul><li>At least 6 years’ experience in relevant Banking / Information Technology</li><li>Proficient in IBM AS400 platform, RPG, CL programming, ALDON •	Good understanding and experience in of Software Development Life Cycle (SDLC) or AGILE</li><li>Well-versed in-service management/production support</li><li>Knowledge of Silverlake’s banking software suite</li><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous although not mandatory</li><li>Pro-active in contributing to your teams’ technical knowledge, by identifying training needs or requirements for yourself individually and for the team</li><li>Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members</li><li>Proactive team member who communicates effectively and professionally with both internal and external customers</li><li>Identify ideas to improve system performance and impact availability</li><li>Make good technical decisions that provide solutions to business challenges in core banking</li><li>Possess strong problem solving and decision-making skills while exercising good judgment</li><li>Leverage analytical and problem-solving skills to translate functional specifications into technological solutions</li><li>Multi-task and change from one task to another without loss of efficiency or composure</li><li>Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements</li></ul>

Responsibilities: <ul><li>Reporting to Delivery Lead and be in the IT Governance, Risk and Compliance (GRC) Team, part of Group Risk Management.</li><li>Being a Technical Analyst and taking up the development of changes to GRC.</li><li>Implementing and supporting vendor systems components.</li><li>Providing Level 3- Production Support.</li><li>GRC application development, implementation, and support of SIT/UAT testing -</li><li>Gathering and analyzing requirements and performing very appropriate and accurate impact analysis of the changes requested.</li><li>Getting involved in design for both the internal and vendor changes.</li><li>Getting involved in development, unit testing as well as system integrated testing for both the internal and vendor changes.</li><li>Providing consultation and support in addressing production related issues and tasks and also supporting SIT/UAT activities pertaining to the changes.</li><li>Planning, preparing, and executing system rollout and implementations.</li><li>Bringing about improvisations and value additions to the system and application components.</li><li>Hands-on development experience in any operational risk system or any banking application.</li><li>Banking domain or financial institution working experience and familiarity with SDLC process and change management tools.</li></ul> Key Responsibilities Requirements Management <ul><li>Engage with System Analyst &amp; SME to collate, understand and finalize functional and technical requirements. Design &amp; Development</li><li>Strong experience in BWise (SAI360), strong technically/a subject matter expert – especially BWise 5.8 &amp; above.</li><li>Partner with Architects and Dev. Manager to ensure solution design complies with enterprise design principles, security, and control standards.</li><li>Partner with Development Manager in managing application teams to build the enhancements. Test Management</li><li>Partner with Test Manager to ensure the completion of SIT, UAT testing, regression/performance/ load testing and application security testing with quality results. Implementation Management Prepare technical implementation plan across application teams.</li><li>Coordinate technical implementation activities with release team and across application teams to ensure clean production cutover without issues and adequate post implementation support.</li></ul> ﻿Requirements: <ul><li>MS Windows, Unix/ Linux OS, Unix/Linux Scripting, Pentaho, Apache Tomcat, XML, Oracle, Microsoft SQL server.&nbsp;</li><li>Experience and knowledge with Aldon LM(e) product &amp; setup is an added advantage.</li><li>SQL scripting, Sybase, Java, Aldon, Bitbucket, Control-M scheduler, SFTP/SSL, Connect Direct, SAP BI platform and tools.</li><li>Strong analytical and good problem-solving skills, good exposure to infra setup is required.</li><li>Must possess a customer-oriented and can-do attitude (should be able to accommodate overtime work when needed).&nbsp;</li><li>Have good interpersonal and communications skills.&nbsp;</li><li>Be a self-starter and be able to work independently.</li><li>Be a good team player and be pro-active.</li><li>Be able to work in a fast paced and team-oriented environment and be able to manage priorities.</li><li>Be able to work under pressure and work closely with stakeholders and other onshore/offshore developers.</li><li>Have strong delivery ability and be able to see end-to-end closure of issues to hit delivery, support commitments with focus &amp; discipline.</li><li>Be a quick learner - Gain working level knowledge in any new tools and technology as needed.</li></ul>

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Sales Manager

Application Maintenance / Production Support (L3) – Core Banking

VP2 Developer/System Analyst, Far Tech

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Sales Manager

Application Maintenance / Production Support (L3) – Core Banking

VP2 Developer/System Analyst, Far Tech

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