AI Lead

Digital Planning & Governance Manager

Operations Support

Decoupling Architect

IBP Assistant Manager – Africa Expansion Markets (AEM)

Reliability Technician

International Business Analyst

Sous Chef

rNPS Manager

Workplace Experience Manager

Responsibilities: AI Solution Development:&nbsp; <ul><li>Ability to translate business problems to AI problem statement, Ability to evaluate the need of AI &amp; optimal use of AI. Design and develop Gen AI applications and AI algorithms to address complex challenges across various domains.</li></ul> Data Analysis and Interpretation:&nbsp; <ul><li>Analyze large datasets to derive actionable insights and make data-driven decisions.</li></ul> Model Training and Optimization:&nbsp; <ul><li>Finetune LLM Models with custom data, continuously improve model performance through rigorous training and optimization processes.</li></ul> Collaborative Problem-Solving:&nbsp; <ul><li>Work closely with cross-functional teams to solve pressing challenges and enhance product capabilities.</li></ul> Strategic AI Implementation:&nbsp; <ul><li>Architect and scale AI solutions across the organization, ensuring alignment with business objectives.</li></ul> Leadership and Team Development:&nbsp; <ul><li>Mentor and lead a team of AI professionals, fostering a culture of innovation and continuous learning.</li></ul> Requirements: Educational Background:&nbsp; <ul><li>Bachelor’s degree in Computer Science, Artificial Intelligence, Data Science, or a closely related field.</li></ul> Technical Proficiency:&nbsp; <ul><li>Strong experience in programming languages like Python, Java, or C++ and familiarity with AI frameworks such as TensorFlow or PyTorch.</li></ul> Experience:&nbsp; <ul><li>At least 8-10 years of relevant experience in developing and implementing AI solutions.</li></ul> Analytical Skills:&nbsp; <ul><li>Proficient in using advanced data analytics tools and techniques to interpret complex datasets.</li></ul> Problem-Solving Abilities:&nbsp; <ul><li>Excellent problem-solving skills to devise innovative solutions and optimize AI algorithms.</li><li>&nbsp;Advanced Degree: Masters degree in a relevant field.</li><li>Specialized Knowledge: Deep understanding in NLP techniques, supervised and unsupervised machine learning, statistical modeling, and predictive analytics.</li><li>Industry Experience: Prior experience in the airline industry, particularly in roles focused on customer experience or digital transformation.</li><li>Cloud Experience: Experience with cloud platforms such as AWS, Azure, or GCP, preferably Azure.</li><li>LLM Application Integration: Previous work experience or personal experience in integrating LLMs into production applications or building LLM powered applications using LangChain or other frameworks.</li><li>Leadership Experience: Proven track record of successfully leading AI projects and teams, ability to work across teams – cross functional , knowledge of agile delivery</li><li>Continuous Learning: Commitment to staying updated with the latest advancements in AI and machine learning."</li></ul>

Responsibilities: Digital Strategy Development:&nbsp; <ul><li>Develop and implement digital strategies to align with the organizations overall objectives.&nbsp;</li><li>Ensure integration of digital plans across various departments.</li></ul>&nbsp;Governance and Compliance:&nbsp; <ul><li>Establish and maintain governance frameworks to ensure compliance with digital policies and regulations.&nbsp;</li><li>Monitor and report on compliance and risk management related to digital initiatives.</li></ul>&nbsp; Project Management:&nbsp; <ul><li>Oversee digital projects from conception to completion, ensuring timely delivery within budget.&nbsp;</li><li>Coordinate with cross-functional teams to ensure seamless execution of digital plans.</li></ul>&nbsp;Data Management and Analytics:&nbsp; <ul><li>Develop and implement data governance policies.&nbsp;</li><li>Utilize data analytics to inform decision-making and optimize digital performance.</li></ul>&nbsp;Stakeholder Management:&nbsp; <ul><li>Engage with key stakeholders to gather requirements and ensure their needs are met.&nbsp;</li><li>Communicate digital plans and progress to senior management and other stakeholders.</li></ul>&nbsp;Continuous Improvement:&nbsp; <ul><li>Stay updated with the latest digital trends and technologies.&nbsp;</li><li>Implement continuous improvement processes to enhance digital capabilities.&nbsp;</li><li>Responsible for developing and maintaining a quarterly and annual plan for the Digital organisation.&nbsp;</li><li>Aligning with business and our delivery partners, managing the budget and support the management of our strategic partner contracts.&nbsp;</li></ul> Requirements: <ul><li>Proven experience in digital planning, governance, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Leadership and team management capabilities.</li><li>Experience managing digital projects and working with cross-functional teams.</li></ul>

Responsibilities: <ul><li>They will be responsible for measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset.</li><li>Identify and resolve any key issues or complaints that may arise.</li><li>Addressing and resolving operational issues or disruptions promptly to minimize impact on the business</li><li>Ensuring that operational systems and tools are functioning properly, including performing routine maintenance and updates.</li><li>Maintaining accurate records and documentation related to operations processes, procedures, and changes</li></ul> Requirements: <ul><li>The ideal candidate should have a degree in marketing, business, or a related field, and have experience in customer service, customer experience, and data analysis</li><li>Excellent interpersonal and communication skills and be able to use various tools and platforms such as Google Analytics, Hotjar, observability and campaign tracking tools.</li></ul>

Responsibilities: <ul><li>Experience &amp; knowledge with Digital commerce, Hyper personalization, connected experience and able to articulate new systems around the theme.</li><li>Able to understand the downstream business process which stitches the technology and platforms for a new age Airline solution</li><li>Completely understands concept of Cloud Native, on ground journey to cloud success deliveries carried out, Scaled Enterprise Integrations done for larger transformation and consolidation systems for multiple organizations</li><li>Experience in orchestrating the solution shape up of large-scale processing and business services projects</li><li>Create business arch models that reflect client strategies and goals to cover the entire digital transformation journeys in IT landscape</li><li>Find ways in which to improve client IT departments functions to support client future goals mainly for all the digital platform landscape covering, Interactive, Mobility, Integrations Cloud systems</li><li>Deliver Technical Specifications end to end.</li><li>Design custom development solution that meet customer requirements</li><li>Progress through full development lifecycle for custom solution</li><li>Strong collaboration with team software engineer consultants onshore &amp; offshore</li><li>Deploy new solutions to production environments</li><li>Innovate on new ideas to solve customer needs &amp; assist to market internally new solutions</li><li>Provide project estimates and timelines to drive new business</li></ul> Requirements: <ul><li>Experience &amp; knowledge with Azure Cloud platforms. Strong Cloud Native knowledge</li><li>Good understanding of Amadeus reservation, ticketing, payment and loyalty solutions</li><li>Able to explore Amadeus core capabilities and enhance via orchestration with 3rd party partner services</li><li>Good experience in working with Payment aggregators</li><li>Experience &amp; knowledge with Web Analytics or Digital Marketing, Deep Understanding is must</li><li>Experience &amp; knowledge with FED frameworks like Angular, Native mobile mainly from Design aspects</li><li>Experience &amp; knowledge with Digital Integration / API Middleware platforms. Strong in Integration Architecture concepts</li><li>Experience &amp; knowledge with GenAI, ML/AI. Good to have knowledge</li><li>Experience &amp; knowledge with Customer Data Platform (CDP). Any tool knowledge</li><li>Experience as an enterprise technical or engineer consultant</li></ul>

Role Description:As the IBP Asst. Manager, you will lead the end-to-end planning of the entire portfolio for Africa Expansion markets from a demand and S&OP perspective.You will also be responsible to provide the commercial and finance teams with the right visibility of forecasts, opportunities, and risks so that the business can make informed decisions.You will be key to drive a culture of growth and excellence, discipline, and accountability for the business objectives; promoting behaviors that support a one team approach to business planning.The individual has an integrated perspective of the business, connecting dots and challenging solutions to ensure strategic alignment with the delivery of short- and long-term objectives with focus on E2E execution excellence. Responsibilities:Demand planning & operationsOwns the demand planning process, ensuring that it happens on a timely basis and all parties are compliant with the process.Partner with the commercial teams to understand and drive key requirements along with timely visibility of opportunities and risks enabling timely decisions.Manage the day-to-day relationship with the distributors from a planning point of view.Responsible for delivering orders on time, forecast accuracy, OTIF and IBP KPIs.IBP process & maturity progressWork closely with IBP director on process maturity and IBP cycle.Implement it through process, tools, leadership, change management.Partner with other functions in the Long-Term Planning.Supervise building blocks creation and work closely with finance during the budgeting process (Commercial, Supply & Financial).Proactive management of gaps & risks/opps, follow thru to capture full value of initiatives or gaps.Take part in IBP Monthly and Quarterly Operational Disciplines aligned to PlaybookGap Management: Ensure monthly cadence, and bring one number across the system, identify gaps & risks/opps, monthly review of KPI’s and improvement actions.S&OE: enable S&OE discipline with Demand and Customer Development leadership – ensuring visibility and action plans for sales and demand, connecting with Finance.Reconcile variables between Gap and S&OE.Drive alignment to a single number signed off by country manager.Requirements:Preferred Education & Experience:Preferably Master's Degree in a Business/ Finance/ Engineering/ Bus-Related field.Must have commercial understanding – 1-2 yrs in customer facing role in Supply/Commercial.Experience in S&OP or IBP process: Building fact-based plans or working with demand signals to optimize results in the market.English proficiency.Upto 5 years of related work experience in FMCG.Capabilities needed of leadership, structured and critical thinking, clear communication, and people skills, analytical. 

Responsibilities:The Technician III, Reliability performs facility reliability maintenance activities in accordance with approved procedures requiring limited supervision. Proficient at analyzing and troubleshooting the root cause of facility, manufacturing and packaging equipment problems. Implements effective preventive and/or corrective maintenance repairs to provide increased reliability. Identifies maintenance improvements that increase efficiency, throughput, and quality. May train others in setting up equipment. Identifies and solves complex problems. Understands the practical application to problems and situations ordinarily encountered and makes decisions that require choosing from several options.Requirements:May be required to be proficient in troubleshooting & repair in 4 or more of the following areas:ElectricalHydraulicsPneumaticsMechanicalPLC'sProficient in following areas:Ability to read and follow blueprints and engineered drawings.Ability to use theBMS (Bldg. Management System) for HVACSpecialized in at least 4 of the following 5 areas:Utility – purified water systems, compressed air, boiler, chilled water, electrical distribution, product dust collection systems.Building Maintenance – sewers, electronic card readers (when applicable), lighting.Fire suppression systems.HVAC competence and certification, as required.General building & grounds maintenance.Basic math, writing skills, problem solving.Basic computer skills.Ability to use hand tools.Control Precision - ability to quickly and repeatedly adjust the controls of a machine to exact positions.Basic math, writing skills, problem solving.Education & Experience:A High School Diploma or equivalent is required.Level 3 TechSeven years related experience and certification in assigned area(s), as required.ACCP-Level II Certification or equivalent experience

Responsibilities:Discover, blueprint, and develop solutions as they relate to applications within the IT Portfolio. Further extend the benefits of our IT investments by effectively understanding relevant business processes so that they can be enabled to yield the greatest value.Further extend the benefits of our SAP environment by effectively understanding relevant business processes so that they can be modeled and optimized within internal systems.  Work closely with key business and technical members on technology projects and tasks, identifying and implementing new procedures or configuration changes.Leverage standards around integration of SAP systems with other technologies and systems.Perform highly complex tasks dealing with the analysis, design, development and implementation of solutions serving business processes and functional areas.Provide necessary coordination, facilitating interactive analysis and design sessions with business process owners and functional leaders.Define and document scope and requirements for new configuration and development to meet changing business requirements.Provide support to end users, including configuration updates and enhancements, in alignment with established service level agreements ensuring adherence to the global standard.Assist project managers in defining, scheduling, and budgeting tasks.Act as a liaison from the functional areas to IT for continued development of the internal systems, including the continuous monitoring of IT application and business roadmaps and offerings, finding practical means to incorporate relevant technology advancements to continue to drive and optimize value.Complete detailed system design and write functional specs for development. Perform configuration changes and/or prepare design specifications for ABAP and BI programmers.Proactively contribute to an overall global IT strategy via direct experience in tactical projects and specific user requirements.Requirements:Bachelor’s degree required.General IT experience: 6 or more years IT experience, including systems development experience in the design and development of enterprise-wide applications.ERP experience: 4 years minimum systems experience with top-tier ERP solutions; SAP S/4 2020+ preferred.An analytical approach to problem-solving, coupled with the ability to conceptualize scale out application landscapes.Demonstrated knowledge and configuration experience in the relevant functional area. Strong conceptual and analytical skills, success in working on high impact cross-functional teams, strong decision-making, and problem-solving skills.Demonstrated communication and organizational skills on high performing and dynamic teams, with a proven ability to adapt to changing work environments.Ability to work and communicate effectively across borders in a growing multinational enterprise. International experience strongly desired.Experience working with all levels of the organization, both technical and non-technical.

Job Summary:Reporting to the Executive Sous Chef or the Executive Chef for the unit, the Sous Chef, Operations assists the Executive Sous Chef Operations or the Executive Chef in designing and preparing meals for airline customers. Provides culinary expertise and leadership; promotes quality food services and ensures food safety and sanitation requirements are followed. Drives the food production effort with the assistance of Food SupervisorsResponsibilities:Responsible for ensuring food specifications and labor objectives meet all Company and customer requirementsSupervises department for quality and quantity; ensures items are produced and dated according to specification, and coding system is adhered to correctly (i.e. - FDA, USDA, HAACP and other governmental regulations)Keeps account of attendance, sets up paperwork, sets up each shift and assigns employees to specified sections (schedule optimization)Orders raw material from storeroom and produces extra meals at last minute as neededPrepares daily production sheet and assigns tasks to employees; works with and directs employees through the use of the production sheet and passenger countsResponsible for all food items after requisitioning them from the storeroom; training and recurrent training of all employees on proper procedures of preparationEnsures safety procedures are adhered to; maintain cleanliness through shift to ensure quality productManages daily production of hot and/or cold kitchens for quality and consistencyEnsures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses. Monitors daily manpower planning and schedules employees. Responsible for employee retention and reducing employee turnover.Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.Employee must complete all company required training including but not limited to ServSafe Compliance with all company required policies, procedures and processes including but not limited to required training Requirements:Education:Associates degree in the Culinary Arts or a Culinary Arts certification preferred.Work Experience:Minimum 1-3 years of experience as a Chef and/or Sous Chef required.Minimum 7 years of experience as a cook required.Previous supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred.In-flight catering experience or experience in a high-volume food service environment preferred. Job Skills:Ability to cook meals according to detailed specifications.Ability to work in a fast paced, deadline driven environment.Must have strong and effective leadership skills, and the ability to successfully manage a team of cooks.Current or previous labor relations experience is a plus, but not required.Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.Ability to train others required.Must have the ability to give negative and positive feedback to employees on a daily basis.Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.Strong organizational, analytical, communication and leadership skills required.Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.Experience with menu design a plus.Basic computer skills required. Working knowledge of Microsoft Office products preferred. 

Purpose of the Job:Implement Retailer NPS strategy and processes for CSC, Field Sales Force, DTE and Brand Communication through OPEN page.Enhance current scope of work implemented by global and Mexico, in order to ensure accurate and constant feedback collection.Align operative processes as a result of feedback collection to ensure actions are taken for detractors.Implement a processes and extended core team to effectively solve pain points faced on CSC, FSF, DTE and Brand CommsAlign communications with global teams to align the standard operative processes with the one we are implementing in our market.Responsibilities:rNPS project implementation and improvementsNegative sentiment management for operative solutions to our retailersAlignment on the operative improvements and being the guardian of the retailer experienceLed the rNPS board(monthly) and Omnichannel focus group (weekly) and involve the main stakeholders on relevant decisions for our retailersLed the communication with global teams to align standard operative processes on the marketPain points management project and processes definitions.Requirements:Education: Bachelor´s degree – Marketing, Economics, Business Administration or other commercial areasExperience: NPS implementationOperative improvementsCustomer experience journey mappingProject management

Responsibilities:Service Delivery & Vendor Management:Own the IFM and Non IFM local contract(s) and manage the relationship to ensure efficient partnerships and the provision of the correct level of service and opportunities.Lead the end-to-end delivery of WX services for all locations - including but not limited to building projects, hard services, cleaning, building services, and on-site benefits.Lead and ensure delivery of Fleet Services.Track service performance metrics through company recognized KPI's and methodologies and manage delivery through all third-party vendors to the agreed SLAs.Ensure quality controls of services execution by internal staff and third party vendors.Ensure compliance of all services with relevant norms and regulations.Identify and highlight best practices through continuous assessment of processes.Adapt service delivery to new ways of working and remote presence of employees on site. Project Management:Lead and manage all aspects of construction/refurbishment projects and capital project services for our client portfolio as well as all WX-related projects. Requirements:Bachelor’s degree in Business Administration, Hospitablity, Engineering or Real Estate.5+ years of experience in multiple-vendor management.5+ years of experience of managing service delivery.5+ years of experience of people management. 

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Industry

Location

Jobtitle

35 s Jobs found

AI Lead

Digital Planning & Governance Manager

Operations Support

Decoupling Architect

IBP Assistant Manager – Africa Expansion Markets (AEM)

Reliability Technician

International Business Analyst

Sous Chef

rNPS Manager

Workplace Experience Manager

WhiteCrow
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Skills

Industry

Location

Jobtitle

35 s Jobs found

AI Lead

Digital Planning & Governance Manager

Operations Support

Decoupling Architect

IBP Assistant Manager – Africa Expansion Markets (AEM)

Reliability Technician

International Business Analyst

Sous Chef

rNPS Manager

Workplace Experience Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.