VP, GM Appliances

Supply Chain Planning Leader

Assistant Manager, Finance and Accounting

Demand Planner

Supply & Inventory Planner

Data Scientist

Product Data Manager

Purchasing Manager

Process Manager

Customer Account Manager

Overview: <ul><li>The VP &amp; General Manager of the Sub Vertical will be a senior executive responsible for leading a global business with a P&amp;L of 600-M. S/he will pursue an aggressive growth strategy focused on organic and M&amp;A growth and will build a leadership team equipped to drive new product introduction, go-to-market expansion, manufacturing excellence, and entry into product adjacencies through acquisitions.&nbsp;</li><li>The candidate will bring a growth-oriented and entrepreneurial mind-set, excellent commercial acumen and leadership experience, and a hands-on leadership style. </li><li>The role will appeal to those with aspirations for further personal and career growth as the company seeks to further enhance the overall bench-strength for succession for executive-level leadership positions across the company.&nbsp;</li><li>The successful candidate will be part of the leadership team of the Connect Living Solutions business unit and will report to Senior VP &amp; General Manager of the Connect Living Solutions business unit. The role will be based remotely with requirement to travel globally to customers, partners and manufacturing locations.&nbsp;</li></ul> Responsibilities:&nbsp; Year Success Factors: <ul><li>Assess the product portfolio and refresh the key growth and margin expansion assumptions in the 5-year post-merger integration business plan.</li><li>Partner with M&amp;A team to drive successful integration and deliver on deal model.</li><li>Implement an execution cadence to drive execution of key levers in the 5-year post-merger integration business plan and attainment of the quarterly financial targets</li><li>Partner with the VP of Sales &amp; Sr Director Marketing to strengthen the commercial cadence and execution to accelerate top-line growth</li><li>Achieve meaningful improvement in service levels by enhance the capability of the manufacturing / operations team and implementing supply chain solutions that reduce lead time</li><li>Assess the team and develop a comprehensive talent plan</li><li>Drive execution plan related revenue and cost synergy actions as well as the taking a decision on the continuation of portfolio adjacencies.&nbsp;</li><li>Develop a comprehensive plan to expand product portfolio through a combination of strategic partnerships and acquisitions. Partner with Strategy and M&amp;A functional leaders to identify the major inorganic growth opportunities. Activate the M&amp;A pipeline and actively drive pipeline development initiatives.</li></ul> Requirements:&nbsp;Candidate profile: <ul><li>The successful candidate will be an accomplished general manager from a highly regarded Industrial company.&nbsp;</li><li>S/he will be a seasoned operator and growth leader with at least five years of direct experience managing a large, complex Industrial, Appliance or similar business.&nbsp;</li><li>The successful candidate must have a track record of success in leading a truly global organization and interfacing with customers and employees in the diversity of markets in which the business operates.&nbsp;</li><li>S/he will be a hands-on and accountable leader who is able to focus the organization on the most attractive business opportunities and improve the organization’s commercial capabilities in a market that serves both large customers as well as a fragmented customer base through the distribution channel.&nbsp;</li><li>S/he must be action-oriented with a drive to win and a penchant for driving growth maximizing and profitability enhancing strategies. S/he will be an inspirational executive with a real entrepreneurial edge who empowers and holds accountable his or her team to achieve world-class performance in commercial results, product quality, delivery, cost and service while building a culture of continuous improvement within the organization.&nbsp;</li><li>An undergraduate degree in business or engineering is required with an MBA being highly desired.&nbsp;</li></ul> Specific requirements include: <ul><li>Deep working knowledge of Industrial, Appliance or similar product markets, including how to leverage Electronic and Electrical distribution channels.</li><li>A track record of developing business strategies and driving top and bottom-line financial results.&nbsp;</li><li>Strong commercial skills and the proven ability to build strong partnerships with customers and distributors</li><li>M&amp;A acquisition and business unit integration experience.</li></ul>&nbsp;Strategic Growth Mindset: <ul><li>The candidate will have experience in developing business strategies and plans that incorporate competitive issues, trends in the industry, and external factors. His/her planning experience should cover a range of products and/or markets and address the full range of organizational implications.&nbsp;</li><li>S/he should understand how to integrate market and competitive trends, organizational state, and other issues into a coherent vision for growth, and link this vision into a series of initiatives and priorities&nbsp;</li><li>The candidate will build on his / her M&amp;A and business integration experience to drive pipeline identification and development, build relationships with potential acquisition targets, and execute on deal and post-merger integration activities.</li></ul>&nbsp;Executing for Results: <ul><li>The ideal candidate will have created new approaches to existing problems that have had significant impact on his/her business and will have implemented world-class and leading-edge performance standards. </li><li>S/he will bring a sense of urgency to the organization, will lead by example, and will demonstrate high personal energy in every interaction.</li></ul>&nbsp;Leading Teams: <ul><li>The candidate will have a strong track record as a people manager including team leadership and people development across multiple geographies.&nbsp;</li><li>The ideal candidate will have built high-performance and achievement-oriented teams that have delivered success and will have demonstrated the ability to attract high-caliber talent.&nbsp;</li><li>The leader will empower people and groups to take risks, to challenge, to innovate, and to improve. S/he will routinely provide specific behavioral feedback to encourage professional development of those on the team. </li><li>The ideal candidate will have demonstrated an ability to tailor his/her style and approach to the situation or individual as circumstances dictate.</li></ul>&nbsp;Transforming and Scaling Organizations: <ul><li>Demonstrated experience in leading global transformation while operating in a fast paced, constantly evolving market environments.</li><li>The candidate will have significant experience of developing plans and implementing the required organization transformation including organization structure aligned with strategy, process excellence, developing talent bench strength, capabilities and overall organizational footprint to consistently deliver on high growth business strategies.</li></ul>&nbsp;Building Relationships and Using Influence: <ul><li>The candidate will have demonstrated the ability to work as part of a global business with a strong culture. S/he will put broad business objectives before personal objectives and will have a personal style that is viewed as open-minded and collaborative.</li><li>While this individual will be encouraged to take bold actions needed to grow the business, the successful candidate will have a natural tendency to seek the input and buy-in of key executives throughout the organization in formulating such ideas and plans.</li><li>S/he will bring people together across geographies and functions to achieve results and share best practices. The successful candidate will possess the proven ability to communicate and manage relationships with customers, suppliers, and other&nbsp;</li></ul>

Responsibilities: <ul><li>Develop and implement supply planning strategies (MTO, MTS, ROP), to meet customer demands and company KPIs (Revenue, STR/STS, LT, Inv DOH, PDR, etc.)</li><li>Analyze sales forecasts, inventory levels, and production capacities to determine optimal inventory levels and master production schedules for top runners.</li><li>Collaborate with cross-functional teams, including manufacturing supply chain planning, procurement, demand planning, sales, customer service, and product management, to ensure alignment on supply and demand plans.</li><li>S&amp;OP: Actively participate / facilitate monthly Sales and Operations Planning (S&amp;OP)- Supply Planning process. </li><li>Facilitate and drive weekly/bi-weekly Mini –S&amp;OP and global supply planning for high runner products</li><li>Monitor supply chain performance and actively lead S&amp;OE meetings to drive problem solving and performance improvements</li><li>Manage End to end inventory performance and the identification of revenue risks / opportunities, supporting the decision-making process for potential trade-offs</li><li>Manage and resolve any supply chain disruptions, ensuring minimal impact on customer satisfaction.</li><li>Co-managing phase In (NPI)/Phase Out (EOL) strategy from planning perspective on dedicated part of the portfolio</li><li>Being a focal point to front end business team on status of supply status, assurance of supplies, escalations, and critical allocation management working closely with cross function stakeholders including Customer Care teams, Demand Planning Teams, Sales &amp; Product Manager as well as the&nbsp;</li><li>DC planning teams.</li><li>Identify areas for continues improvement in supply chain processes and efficiencies&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Management,&nbsp;or related field, CPIM or CSCP certification is a plus.</li><li>8+ years of experience in supply chain planning and production planning.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of supply chain management processes, including forecasting, inventory&nbsp;management, and production planning, basic logistics .</li><li>Experience in Product life cycle management ( EOL/NPI), and footprint SC management.</li><li>Proficient in Microsoft Office, particularly Excel, and familiar with ERP systems, and Analytic Tools.</li><li>Ability to work in a fast-paced, dynamic environment, Customer Focus, innovative, persuading&nbsp;and convincing skills, communicated effectively to foster collaboration, drive for successful result.</li></ul>

Role Description: <ul><li>Assistant Manager, Finance and Accounting, IndiaOver</li><li>The Assistant Accounting Manager, India is the key Finance &amp; Accounting contact for all operations in India.&nbsp;</li><li>Key responsibilities will include compliance with all local financial regulation, preparation and delivery of the&nbsp;statutory accounts for the India entity, filing of VAT submissions, income tax filings, managing statutory and&nbsp;other audits etc.</li><li>This role will be based in India, and will report directly to the Controller, EMEA and Asia/Pacific&nbsp;Regions</li><li>The Assistant Accounting Manager will also be responsible for all contacts with local authorities, both for Finance as&nbsp;well as tax matters and other (statistical/Central bank reporting etc).</li><li>He/she will work in close collaboration with the&nbsp;external auditors and the tax team to this effect but will also have a direct connect with the Finance&nbsp;</li><li>Organization including treasury and AR/AP support where necessary.</li><li>With a sound understanding of the local entity underlying business, he/she will support an effective control environment and have a key role in the delivery of all controllership activities relative to the legal entity under his/her responsibility.</li><li>This includes Financial Accounting, Reporting and InternalControls.</li></ul> Responsibilities: <ul><li>Main country contact for Finance and Accounting in India</li><li>Key business partner for regional leadership where necessary</li><li>Main contact to local authorities re. different financial matters, including tax and treasury related matters.</li><li>Support the Finance organization during month-end closing activities</li><li>Analysis of Balance Sheet and Income Statement for entities under responsibility</li><li>Other compliance matters (e.g. Statistical/Central bank reporting)</li><li>Provide support for accounting matters related to projects with implications for the entities under responsibility</li><li>Support execution and maintenance of effective Internal Controls in line with the internal policies</li></ul> Requirements: <ul><li>Bachelor’s degree in Accounting or Finance</li><li>5+ years of progressive accounting experience</li><li>Strong knowledge of statuary tax fillings and financial reporting requirements</li><li>Experience working in a manufacturing or chemical industry preferred</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication skills, with the ability to collaborate effectively with cross-functional teams.</li><li>Proficiency in MS Excel and SAP software (S4 HANA)</li><li>Based in Vadodara, Gujarat&nbsp;</li></ul>

Responsibilities: <ul><li>Take ownership of the monthly demand planning execution drumbeat which includes the enhancement of statistical forecast and facilitate monthly demand review calls with marketing team for project-driven demand.</li><li>Adjust and validate the forecasts based on the collaborative information from key stakeholders and hold a handshake meeting with commercial office to ensure market and finance alignment.</li><li>Review final output with supply planning prior to forecast upload in preparation of any ramp-up and ramp-down activities to enhance supply readiness and inventory management.</li><li>Be up to date with NPI (New Product Introduction) offers and activities in order to align market expectations and timeline with forecast in the system.</li><li>Coordinate product life cycle changes such as obsolescence, replacements, new offers, projects, or promotions of the business across both commercial and supply chain team.</li><li>Measure and analyze forecast accuracy at multi-levels (material, product line, business) and work with the necessary stakeholders to drive improvement.</li><li>Participate in S&amp;OP activities to monitor demand planning performance and highlight critical product lines or projects that will need support from supply chain team.</li><li>Act as the mediator between supply chain and commercial office on pushing forecast realization, as well as, ensuring supply availability for critical orders/projects.</li><li>Take ownership of the demand planning function and drive actions that are aligned with business goals and KPIs.</li></ul> Requirements: <ul><li>Degree /Diploma in Business, Supply Chain, Industrial Engineering or equivalent&nbsp;</li><li>SAP (or other ERP software) – 1-2 years</li><li>SAP Integrated Business Planning software (or other demand planning software) – 1-2 years</li><li>Understanding of MRP – 1-2 years</li><li>Planning and experience in Demand Forecasting – 1-2 years</li><li>Understanding of S&amp;OP – 1-2 years</li><li>Experience with data management, reporting, and analysis using tools at least using Excel VLOOKUP, Pivot, IF, and mathematical functions</li><li>Experience in statistical forecasting</li><li>Experience with SAP Integrated Business Planning Demand software</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Needs to be detailoriented with given importance to accuracy</li><li>Strong verbal communication and interpersonal skills, with the ability to collaborate effectively and confidently with cross-functional global teams and stakeholders</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and following drumbeats and deadlines effectively.</li><li>Able and willing to work necessary hours to meet all project deadlines, travel when necessary.</li><li>Able to modify working hours to accommodate global time zones.&nbsp;</li><li>Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.</li><li>Must be detail oriented and able to communicate to cross functional teams.</li><li>Able and willing to work necessary hours to meet all project deadlines, travel when necessary</li></ul>

Responsibilities: <ul><li>Contribute to the SIOP by preparing and leading the end-to-end Supply Reviews. Proactively identifying manufacturing supply risks working collaboratively with key stakeholders to propose mitigation plan.</li><li>Define, plan, update, and ensure compliance of Replenishment Strategy &amp; Supply Chain Parameters (stocking policy, safety stock, forecast upload and consumption rules, reorder point, ramp up/down linked to strategic inventory and anticipation stocks, lead-time, lot size) &amp; ensure master data consistency to achieve expected customer service while optimizing the health &amp; level of inventory.</li><li>Identify Circular Supply Chain opportunities (rebalance, promotion, re-use, re-distribute, repair, recycle) &amp; ensure execution in collaboration with flow controllers.</li><li>Plan &amp; ensure inventory ramp up / down linked to strategic inventory, industrial transfers, commercial event, new product introduction, and end of life.</li><li>Requires a strong leadership and a global understanding of the end-to-end supply chain planning processes to bring a positive customer impact through optimized inventory projections and supply risk mitigation.</li></ul> Requirements: <ul><li>Degree /Diploma in Business, Supply Chain, Industrial Engineering or equivalent</li><li>SAP (or other ERP software) – 1-2 years</li><li>SAP Integrated Business Planning software (or other demand planning software) – 1-2 years</li><li>Understanding of MRP – 1-2 years</li><li>Planning and experience in Demand Forecasting – 1-2 years</li><li>Understanding of S&amp;OP – 1-2 years</li><li>Experience with data management, reporting, and analysis using tools at least using Excel VLOOKUP, Pivot, IF, and mathematical functions</li><li>Experience with SAP Integrated Business Planning Supply software (optional)</li><li>Excellent analytical and problem-solving skills, with a keen attention to detail. Needs to be detail-oriented with given importance to accuracy</li><li>Strong verbal communication and interpersonal skills, with the ability to collaborate effectively and confidently with cross-functional global teams and stakeholders</li><li>Ability to work in a fast-paced and dynamic environment, managing multiple priorities and following drumbeats and deadlines effectively</li></ul>

Responsibilities: <ul><li>Implement business process improvements - automating manual processes, optimizing data delivery, redesign/restructure data and process flows for more efficiency.</li><li>Develop expertise and aim to become a subject matter expert on the entire data, analytics and process automation ecosystem.</li><li>Bridge process and technology gaps with innovative solutions using a variety of tools (e.g. Power Automate, Python, PowerApps, Selenium, SQL, UI Path etc.)</li><li>Develop and maintain ETL (Extract, Transform, Load) processes for data management.</li><li>Create visually appealing, intuitive and insightful dashboards and reports using data visualization tools (e.g. Power BI, Tableau).</li><li>Utilize statistical techniques to solve business problems and provide insights.</li><li>Present findings and recommendations to stakeholders in a clear and concise manner.</li><li>Collaborate with cross-functional teams to understand their data and process needs and provide analytical and digitization support.</li><li>Collaborate with DBAs, IT and Architecture teams as required</li><li>Be heavily involved in development and testing of newly integrated data sources and/or environments</li><li>Document data processes, methodologies, and analysis techniques for future reference and training purposes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Industrial Engineering or a related field.</li><li>2+ years of experience as a Data Analyst, Digital Transformation Analyst or in a similar analytical/technical role preferably in a procurement or supply chain environment.</li><li>Experience with automation tools such as Power Automate, PowerApps, UI Path, Python, Selenium etc.</li><li>Experience with creating and managing databases in AWS, SQL Server, Oracle etc. and working with APIs to integrate systems.</li><li>Possess transferrable programming skills in any language (e.g. Python, C++, JavaScript etc.)</li><li>Proficiency in SQL for database querying and manipulation.</li><li>Experience with statistical analysis software (e.g., R, Python).</li><li>Experience with data visualization tools (e.g., Tableau, Power BI).</li><li>Knowledge of Excel at an advanced level (Power query, macros).</li><li>Demonstrable willingness to learn new tools and technologies.&nbsp;</li><li>Strong analytical and critical thinking abilities.</li><li>Ability to explain technical processes to non-technical audiences.</li><li>Attention to detail and a proactive approach to problem-solving.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Knowledge of machine learning algorithms and data modelling techniques.</li></ul>

Role Description: <ul><li>The AD&amp;M business unit is seeking a Product Data Manager to document and improve SAP Master Data</li><li>across the areas of Supply Chain, Procurement, Quality and Plant Sap data.&nbsp;</li><li>This role will create Current State SAP Data Map, propose solutions including required resources and document Future State and associated Standard Work.&nbsp;</li><li>Ultimately this role will be responsible for Managing all Manufacturing SAP data.</li></ul> Responsibilities: <ul><li>Creation of Current State Map for each Plant, including how critical data is entered and by whom.</li><li>Create a Future State Map that identifies Best Practices for methods of entry and maintenance.</li><li>Define Resource Plan required to Execute and Maintain Future State Solution.</li><li>Work closely with Procurement, Supply Chain, Quality and Plant Engineering Functions to ensure timely and accurate data.</li><li>Champion process and procedure changes through Lean activities to effect improvements in Data Integrity, Business Process throughput and data error proofing.</li><li>Develop and Mentor a team of Engineers, in all of the before mentioned activities.</li><li>Assist in ERP system data accuracy including but not limited to: routers, Bills of material, item master data, to enable flawless execution of production.</li><li>Work with other disciplines within the plant to maintain accurate specifications and documentation to support new product introduction</li></ul> Requirements: <ul><li>Bachelors Degree in Engineering or Engineering Technology, or equivalent experience</li><li>8+ years of experience in a manufacturing environment supporting SAP systems.</li><li>Individual should be a self-starter with the ability to work in a fast change, high paced environment</li><li>Must have experience with SAP system set up and use.</li><li>This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR).&nbsp;</li><li class="ql-align-justify">Applicants must be a U.S. citizen or national, U.S. lawful permanent resident.&nbsp;</li></ul>

Role Description: <ul><li>As the Purchasing Manager, you will be responsible for overseeing the procurement of various indirect categories critical to the success of our business.</li><li>The key sourcing categories for this role include marketing, media, retail, logistics, and other services.</li></ul> Responsibilities: <ul><li>Drive the development and implementation of sourcing strategies for the key procurement categories in close collaboration with local and regional stakeholders to achieve cost savings, process efficiencies, and supplier performance improvements.</li><li>Lead, mentor, and manage a team of procurement professionals to ensure their continued growth and the success of the Indirect Procurement function.</li><li>Develop deep knowledge of purchasing needs, expectations, priorities, and goals of companywide stakeholders to drive relevant and cost-effective purchasing solutions.</li><li>Drive sustainability initiatives within “L’Oréal For The Future” sustainability program in the procurement process, considering eco-friendly and ethical sourcing practices.</li><li>Participate in the company budget creation by identifying and quantifying purchasing savings.&nbsp;&nbsp;</li><li>Ensure compliance with company policies and industry standards in all procurement activities.</li><li>Build and effectively maintain relationships within all organizational levels, including the C-Suite and assure alignment between business priorities and achievement of overall savings targets</li><li>Collaborate with suppliers to negotiate favorable terms and establish long-term partnerships that drive value and innovation.</li><li>Continuously monitor market trends, supplier capabilities, and industry best practices to stay at the forefront of indirect procurement excellence.</li></ul> Requirements: <ul><li>Minimum of 10 years of experience in sourcing, with a minimum of 3 years in Indirect Sourcing within FMCG sector.</li><li>Proven track record in team management, demonstrating the ability to lead, coach, and develop a high-performing procurement team.</li><li>Strong ability to build and maintain effective relationships with stakeholders both up and down the organization, showcasing exceptional interpersonal and communication skills.</li><li>Adept at influencing decision-makers without direct authority, while effectively managing vendor relationships.</li><li>Experience and ownership of the sourcing budget process and accountability for delivery.</li><li>In-depth knowledge of industry standards and best practices for indirect procurement, including market dynamics and supplier management.</li><li>Exceptional negotiation skills and experience in contract management.</li><li>Experience in project management and change management and oriented towards the user experience.</li><li>Bachelors degree in a related field; a relevant professional certification is a plus.</li><li>Strong analytical skills and proficiency in procurement software and tools.</li><li>Endless curiosity and ability to work in an ever changing &amp; demanding environment.</li><li class="ql-align-justify">Demonstrated commitment to sustainability and ethical sourcing practices.</li></ul>

Role Description: <ul><li>As a process manager with our client, you will focus on delivering results today and implementing changes that shape the future.</li><li>You will be assigned a specific area within the process chain where you’ll take responsibility for process outcomes and risk management.</li><li>Due to the rapidly evolving energy market, our client’s team needs to expand to ensure timely and complete implementation of essential process changes.</li><li>In the coming period, we are seeking reinforcement for initiatives like the implementation of the new energy law, expected to take effect in mid-2025</li><li>Additionally, our client aims to further professionalize billing chains and settlement processes with other market participants in the energy sector.</li><li>Our client’s objective is to deliver optimal process performance and an outstanding customer experience (NPS) for business clients.</li><li>Key areas of focus include enhancing the customer journey and advancing the digitization and automation of customer processes.</li></ul> Responsibilities: <ul><li>Identify and implement cross-chain process optimizations and projects within commercial and service operations.</li><li>Prepare for the implementation of the new energy law.</li><li>Develop process flows, customer journeys, work instructions, and training materials.</li><li>Lead the change process and execute system changes within sourcing, CRM, or billing systems, as well as the online business environment.</li><li>Conduct data analysis to support business cases or process analysis.</li><li>Support digitalization goals through automation and AI initiatives.</li><li>Enhance NPS scores for business clients.</li><li>Our client is focused on the marketing, sales, and service needs of business customers. The Process Management team comprises ambitious professionals preparing the business process chain for a customer-centered, sustainable future. The team operates with an agile structure where process managers contribute in multiple roles. You will report directly to the Manager of Process Management for the Business Market.</li></ul> Requirements: <ul><li>We are looking for a proactive, experienced process manager with a natural drive for improvement.</li><li>You are capable of managing cross-functional projects and process optimizations.</li><li>Your critical, solution-oriented mindset helps you consistently deliver value to customers and the organization.</li><li>Key qualities include a result-oriented and customer-centered approach, strong problem analysis skills, and effective collaboration.</li><li>You bring expertise in process design, user story development, and requirement gathering to drive improvements.</li><li>You use data analysis and customer feedback to pinpoint opportunities, convincingly guiding stakeholders through change in a dynamic environment.</li><li>Minimum of 5 years of relevant experience, such as in process management, product ownership, or product management; experience in consultancy and/or the energy market is a plus.</li><li>Demonstrated success in optimizing complex processes and achieving strong operational results.</li><li>Proficiency in analyzing and refining processes and creating requirements, process flows, and business cases.</li><li>Strong data analysis skills and the ability to base improvement strategies on factual insights.</li><li>Proficient in Dutch, both written and spoken.</li><li>Experience with Lean Sigma methodologies is an advantage.</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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100 logistics and supply chain Jobs found

VP, GM Appliances

Supply Chain Planning Leader

Assistant Manager, Finance and Accounting

Demand Planner

Supply & Inventory Planner

Data Scientist

Product Data Manager

Purchasing Manager

Process Manager

Customer Account Manager

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100 logistics and supply chain Jobs found

VP, GM Appliances

Supply Chain Planning Leader

Assistant Manager, Finance and Accounting

Demand Planner

Supply & Inventory Planner

Data Scientist

Product Data Manager

Purchasing Manager

Process Manager

Customer Account Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.