Manager, Recovery Agency Attorney Support

AVP, Channel Marketing

Technical Delivery Manager ( Actimize ) - Comp Tech – VP2

Principal Platform Engineering – Digital Integration

Software Engineer In Test (SDET)

Responsibilities: <ul><li>Act as Owners: Lead a project that directly connects with Suppliers and Internal Stakeholders customers every day, impacting our business’operational success and growth.</li><li>Monitor compliance with external site access request (i.e. requestor utilizing personal email address and business group emails, etc.).</li><li>Complete JIRA ticket tracking. Provide on-going JIRA ticket/Power Platform support, and direction to internal/external SharePoint and Power Platform users.</li><li>Relate and Inspire: Cultivate an environment across teams to build strong partnership and have a strong sense of one SYF team</li><li>Ensure appropriate risk for the business – certifying site users and suppliers are familiar with, and understands the importance of following operating instructions, including compliance requirements</li><li>Directly partner with Suppliers to :</li><li>Communicate clearly SYF process expectations, developing action plans relative to identified process deficiencies.</li><li>Support suppliers in addressing controls end to end, conducting root cause analysis and defect closure with suppliers including compliance requirements</li><li>Serve as suppliers’ initial point of contact with respect to projects, SharePoint access, Power Platform workflows and End user testing, technical inquires.</li><li>Project management – initiating, planning, and executing on key business initiatives</li><li>Communicate process results, issues, risks, opportunities, and trends effectively and in a timely manner, to managers/leadership team.</li></ul> Requirements: <ul><li>Ability to work cross-functionally with our internal and external resources to develop project deliverables</li><li>Including hands-on Power Apps development with validated examples of prior builds/solutions</li><li>Excel skills, including VLOOKUP/XLOOKUP, complex formulas, creating and maintaining pivot tables, and the ability to analyze and interpret data to inform decisions.</li><li>SharePoint administration duties</li><li>Hands on experience in Project Management execution, able to handle &amp; Lead multiple projects concurrently</li></ul>

Responsibilities: <ul><li>Liaise with clients and peers within Performance Marketing to deliver complex channel requests &amp; problem-solving (e.g., new clients, new offers/products, escalated requests related to timeline or complexity).</li><li>Drive the re-imagination of channel execution, transforming to become more flexible, and agile, and deliver expedited cross-channel campaign solutions for all portfolios.</li><li>Scrum Master of Pod; runs stand-ups, assigns workload, trains Pod members on portfolio nuances, and ensures completion of all work.</li><li>Manage , train &amp; mentor/coach team members to ensure competency in multi-channel execution, career growth pathing and enhance performance.</li><li>Act as subject matter expert for advanced email skillsets (e.g., data, execution processes, platforms, suppliers/agencies).</li><li>Manage project initiatives as assigned (e.g., temporary resources, supplier/agency reviews, platform upgrades, client initiatives, cross-channel strategy).</li><li>Manage file selection and segmentation of channel marketing campaigns and facilitate accurate execution of “file only” requests.</li><li>Collaborate with client marketers on optimal design, creative, and segmentation to drive email touchpoints, assisting clients with the agency creative process and legal approval.</li><li>Work within designated email platforms to build and launch email marketing campaigns, adopting AI features to streamline build processes and improve campaign effectiveness.</li><li>Audits high complexity and/or flagged campaigns, including approving campaign requirements.</li><li>Shares campaign performance metrics back to client teams and account managers for continuous campaign improvement.</li><li>Investigate, develop, and champion pilot strategies for next-generation channel optimization.</li><li>Ensure all campaigns meet required campaign documentation requirements.</li><li>Drive advancement and adoption of responsive design for mobile optimization.</li><li>Ensure adherence to purchase order and invoice management procedures.</li><li>Drive continued adoption and consistent usage of Performance Marketing process tools by team and clients, including compliance with records retention.</li><li>Perform other duties and/or special projects as assigned, with a focus on exploring and integrating AI-driven innovations to improve overall marketing operations.</li></ul> Requirements: <ul><li>Bachelor’s degree with overall 5+ years of experience with the financial services industry or Marketing or Digital experience; In lieu of degree overall 7+ years of experience with the financial services industry or Marketing or Digital experience</li><li>Minimum 5+ Years of email with hands-on experience of building and deploying commercial emails leveraging Agile methodology</li><li>Minimum 5+ years of experience with the enterprise email service platform: Zeta (Athena, Workflow Automation, Channel path optimization, Experience Builder, Propensity &amp; Moment scoring, etc)</li><li>5+ years of experience working with US stakeholders and cross-functional teams</li><li>Exposure to project management tool: COSMOS Workfront (or) MRM (or) Jira (or) ProofHub etc.</li><li>Strong project management skills, attention to detail, and ability to work under tight deadlines</li><li>Proficient with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint</li><li>Strong Change Management skills - effective communicator, good at holding "crucial conversations" with clients and internal partners</li><li>Strong written &amp; verbal communication skills</li><li>Good team player</li></ul>

Responsibilities: <ul><li>Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule</li><li>Plan &amp; collaborate across different application teams to manage technical dependencies of the solution</li><li>Plan, monitor and manage risks/issues related to technical delivery</li><li>Provide status update related to technical delivery to Project Manager (PM)/ Program Manager</li><li>Partner with System Analysts, Functional Business Analysts and SME’s to collate, understand and finalize functional and technical requirements</li><li>Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc</li><li>Partner with Development Manager in managing application teams to build the enhancements</li><li>Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results</li><li>Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support</li><li>Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions</li><li>Provide timely updates and report to management.</li></ul> Requirements: <ul><li>Degree in Computer Science, Engineering or similar domain; Additional professional/technical qualifications will be advantageous although not mandatory</li><li>Proven working experience in project delivery or equivalent role with at least 6 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance.</li><li>Leadership experience in managing IT delivery teams and implementing large-scale project</li><li>Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience Tools - JIRA, Confluence, MS Project, Excel, Visio</li><li>Good knowledge in AML policies, procedures, products and industry practices preferred</li><li>Good understanding and experience in software development cycle (Waterfall or Agile best practices)</li><li>Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders</li><li>Good problem solving, analytical, synthesis, system thinking and solutioning skills</li><li>Strong negotiation skills and vendor management skills</li><li>Experience in vendor product management will be an added advantage</li><li>Proficient knowledge in SQL/Oracle and/or Compliance related capabilities</li><li>Experience with UNIX and/or Windows operating system will be an added advantage</li></ul>

Responsibilities: <ul><li>Technical Leadership &amp; Strategy: Create long-term Integration Strategy and Roadmap, Define and implement Integration patterns &amp; standards</li><li>Technology Evaluation: Research, evaluate, and adopt emerging technologies, tools, and industry trends to enhance integration capabilities</li><li>Solution Architecture: Design scalable and reusable middleware components, including API gateways, message brokers, iPaas and application servers</li><li>Infrastructure Management: Deploy, manage and monitor integration solutions to ensure high availability, optimal performance and minimal downtime</li><li>Governance &amp; Standards: Establish and enforce best practices, security measures, and documentation standards for middleware platforms</li><li>Collaboration &amp; Leadership: Ability to work across teams, mentor engineers, and communicate technical strategies to stakeholders.</li><li>Experience: Substantial experience in multiple middleware technologies for architecture design, software development and system administration in both cloud-native and hybrid environments</li><li>Systems Thinking: Ability to evaluate, design and maintain future ready, secure, scalable digital integration solutions.</li></ul> Requirements: <ul><li>Minimum requirement of 8 years of relevant work experience. Typically reflects 12 years or more of relevant experience.</li><li>Technical Expertise: Strong proficiency with middleware technologies such as</li><li>Integration Platforms: Boomi, SAP BTP, MuleSoft</li><li>API Gateways: Kong, Layer7, Apigee</li><li>B2B/EDI: Open Text, Boomi, IBM Sterling</li><li>Messaging Queue: Kafka, Solace, Pulsar</li><li>Web/App Servers: WebLogic, WebSphere, Tomcat</li><li>Technical Services: Jira, GitHub, Azure DevOps, Datadog, AppDynamics</li></ul>

Responsibilities: <ul><li>Framework Development: Contribute to, maintain and enhance the test automation framework by adding new capabilities and improving maintainability.</li><li>Ensure the framework supports scalability, modularity, and cross-platform compatibility.</li><li>Be ready to jump into unknown areas and quickly implement the most suitable solutions.</li><li>Test Script Development: Design, develop, and maintain robust and reusable test automation scripts.</li><li>Work with different application layers: UI, API, database, and possibly mobile or desktop apps. Implement and maintain utilities and test libraries.</li><li>If required support developers with unit tests.</li><li>Test Strategy &amp; Planning: Collaborate with QA leads and developers to define what to automate, when, and how.</li><li>Ensure test automation is integrated in the CI/CD pipeline and supports continuous testing.</li><li>Test Execution &amp; Maintenance: Regularly run automated tests and analyze results. Identify and troubleshoot test failures, escalating issues when needed. Maintain and update existing test cases and CI/CD pipelines as applications evolve.</li><li>Troubleshooting &amp; Debugging: Investigate test failures and identify root causes— whether it’s a test issue, application defect, or environment problem.</li><li>Provide quick and effective fixes or workarounds.</li><li>Collaboration &amp; Mentorship: Collaborate with developers, QA engineers, DevOps, and product owners to ensure alignment on testing objectives.</li><li>Mentor junior team members on automation best practices and tool usage.</li><li>Code Quality &amp; Version Control: Write clean, maintainable, and efficient automation code. Perform code reviews for junior engineers and provide constructive feedback. Ensure adherence to automation coding standards and version control practices.</li><li>Test Data &amp; Environment Handling: Set up or manage basic test data for automated runs. Run tests across different environments and report inconsistencies.</li><li>Documentation: Document automated tests and provide clear test case descriptions.</li><li>Keep test coverage and automation status updated in tracking tools like Jira, TestRail, or similar.</li></ul> Requirements: <ul><li>Experience &amp; Expertise: Excellent coding skill in Python, JavaScript is a plus.</li><li>Proven experience in building test framework, application development and building applications, working with git.</li><li>Solid experience with API automation testing, microservices solutions, setting up CI/CD pipelines in Azure DevOps or similar.</li><li>Great experience with Docker or similar.</li><li>Agile methodology: Experience in working in an Agile environment and comfortable in dynamic settings and requirements.</li><li>You thrive as fast-paced and are an independent contributor with no support required to drive assigned tasks forward with precision and efficiency.</li><li>Communication &amp; Collaboration: Proficient in cross-functional communication with a demonstrated ability to facilitate team communication and knowledge sharing sessions.</li><li>Technical Proficiency: Hands-on experience with latest development tools and processes, DevOps practices and Cloud solutions like Azure, AWS or similar, Robot Framework, Selenium Grid and reporting tools like Grafana, Report Portal or similar.&nbsp;</li><li>Continuous Improvement: Proactively identify areas for automation improvement or technical debt reduction.</li><li>Stay current with industry trends, tools, and emerging practices.</li><li>Educational Background: A Bachelors degree in Computer Science, Engineering, or a related field, or equivalent practical experience.</li></ul>

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Manager, Recovery Agency Attorney Support

AVP, Channel Marketing

Technical Delivery Manager ( Actimize ) - Comp Tech – VP2

Principal Platform Engineering – Digital Integration

Software Engineer In Test (SDET)

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Manager, Recovery Agency Attorney Support

AVP, Channel Marketing

Technical Delivery Manager ( Actimize ) - Comp Tech – VP2

Principal Platform Engineering – Digital Integration

Software Engineer In Test (SDET)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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