Manufacturing Engineer II

Solution Consultant

Software Engineering Lead

Consulting/Principal Software Engineer

Principal R&D/Product Development Engineer (Remote)

Account Executive-Cloud and AI

Head HR (Regional)

Engineer (Equipment Integration and Automation)

Senior Data Scientist

Head of Key Account, APM

Responsibilities: <ul><li>Analyze and improve all existing equipment, processes, and designs as required</li><li>Create manufacturing documentation to support existing processes and equipment in accordance with ISO 9001 requirements</li><li>Train the engineering technicians and other manufacturing personnel on the production floor on new processes or equipment.</li><li>Design and implement processes, equipment, and documentation for all new projects</li><li>Design small fixtures and tooling</li><li>Participate in cost reduction and cost of quality programs</li><li>Assist maintenance in troubleshooting and repair of equipment</li><li>Assist Design Engineering with prototyping of new or modified products</li><li>Support production and development of new products through independent review, root cause analysis, corrective action, discrepancy handling, and defect prevention</li><li>Conduct process capability studies, design experiments, conduct studies and analyze to ensure products meet requirements</li></ul> Requirements: <ul><li>Personal computer skills such as MICROSOFT OFFICE and relational database.</li><li>Excellent communication skills</li><li>Ability to work well in a Team environment</li><li>Effectively present information and respond to questions from groups</li><li>Ability to work under direct supervision</li><li>Ability to work with clearly defined project steps</li><li>Possess some limited knowledge of new product development processes and work flow</li><li>Possess a working knowledge of some SBU product lines</li><li>Experience in participating on multi-disciplinary product development teams</li><li>Basic knowledge of a particular technical area</li><li>Bachelor’s degree in an engineering field.</li><li>2-5 years of experience</li></ul>

Responsibilities: Strategic Advisory: <ul><li>Uncover C-level stakeholder objectives: Work closely with senior executives to understand their business goals and challenges, developing tailored solutions that align with their strategic priorities.</li><li>Develop compelling business cases: Craft business cases that highlight the value of proposed solutions, demonstrating clear ROI and impact on organizational performance.</li><li>Deliver thought leadership on industry trends: Provide valuable insights and thought leadership on emerging trends, challenges, and opportunities within the industry, positioning the company as a trusted advisor.</li><li>Build trust with decision-makers: Establish and nurture strong relationships with C-level executives, ensuring ongoing collaboration and mutual trust.</li></ul> Sales &amp; Pre-Sales: <ul><li>Assess client needs and respond to RFPs: Engage with clients to assess their needs, gather requirements, and effectively respond to RFPs with well-crafted solutions.</li><li>Deliver compelling product demonstrations: Conduct engaging and informative product demonstrations that clearly showcase the value of the solution to clients.</li><li>Identify growth opportunities in accounts: Continuously identify opportunities for expanding business within existing accounts, fostering long-term relationships and driving growth.</li><li>Contribute to pricing and contract strategy: Work closely with sales teams to develop pricing strategies and negotiate contracts that align with both client needs and company objectives.</li></ul> Communication &amp; Influence: <ul><li>Convey complex ideas through storytelling: Present complex technical concepts in a clear, compelling, and relatable manner, using storytelling to engage and inform stakeholders.</li><li>Rally teams around shared vision: Inspire and align cross-functional teams around a common vision, ensuring cohesive collaboration towards shared goals.</li><li>Navigate challenging conversations with senior stakeholders: Handle difficult conversations with senior executives, stakeholders, or clients with tact, empathy, and professionalism.</li><li>Tailor presentations for C-suite impact: Develop and deliver high-impact presentations tailored to the specific needs and expectations of C-suite executives.</li></ul> Technical Expertise: <ul><li>Craft innovative and scalable solutions: Design and propose innovative, scalable solutions that address client needs while aligning with industry best practices.</li><li>Conceptualize and communicate architectural blueprints: Create and communicate clear and actionable architectural blueprints that guide solution implementation and execution.</li><li>Develop phased implementation strategies: Develop comprehensive phased implementation strategies that ensure smooth deployment and alignment with client timelines.</li><li>Bridge the gap between technical and executive communication: Effectively translate technical details into language that resonates with business and executive stakeholders, ensuring clear communication across all levels.</li></ul> Project Leadership: <ul><li>Lead and drive teams through Agile/Waterfall lifecycles: Lead cross-functional teams in delivering projects using Agile or Waterfall methodologies, ensuring timely and successful completion.</li><li>Identify and mitigate project risks: Proactively identify potential risks and issues throughout the project lifecycle, developing and implementing effective mitigation strategies.</li><li>Drive consensus among diverse stakeholders: Facilitate consensus-building among diverse stakeholders, ensuring alignment and collaboration throughout the project.</li><li>Develop and implement change management strategies: Lead the development of change management strategies to ensure smooth transitions and successful adoption of new solutions within client organizations.</li></ul> Requirements: <ul><li>Proven experience as a Solution Consultant or similar role at a reputable consultancy or Big4 firm, focusing on Singapore government or large-scale commercial sector enterprises.</li><li>Strong understanding of sales, pre-sales, and client-facing activities.</li><li>Experience in strategic advisory and delivering thought leadership to senior executives.</li><li>Expertise in crafting technical solutions and bridging the gap between business and technical teams.</li><li>Proficiency in project management, with experience leading teams through both Agile and Waterfall methodologies.</li><li>Excellent communication and interpersonal skills, with the ability to present complex ideas to C-suite executives.</li><li>Ability to work independently and lead cross-functional teams in a globally distributed environment.</li><li>Strong problem-solving skills and a results-driven approach to client engagements.</li><li>Performed as the Solution Consultant Lead for deals larger than $5~$10 million.</li></ul>

Role Description: <ul><li>The Software Engineer Lead will be in a position to serve as a subject matter expert for a specific team of Software Engineers.</li><li>In addition to writing code on complex systems and applications, this position provides direction on project plans, schedules, and methodologies.</li><li>The position has direct reports. We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech.</li></ul> To further this commitment, we have implemented the following initiatives: <ul><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.&nbsp;</li></ul> Inspiring Future Talent: <ul><li>We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as the initial point of escalation for software development issues within specific area of responsibility.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes. Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.</li><li>Successfully implement development processes, coding best practices, and code reviews.</li><li>Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.</li><li>Resolve complex technical issues as necessary. Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.</li><li>Keep abreast of new technology developments. Design and work with complex data models. Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws.&nbsp;</li><li>Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.</li><li>Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible.</li><li>Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.</li><li>Manage and encourage new ideas from staff to foster improvements through innovations.</li><li>Empower the staff to be accountable and responsible for their own actions and decisions.</li></ul> Requirements: <ul><li>Bilingual English and Spanish All Qualified Applicants must reside in Mexico City Able to work in person 2-4 days per week as needed Expertise in object-oriented development languages such as Java or .Net (C#) with an added benefit of having experience in front end technologies such as Angular or React.</li><li>Experience in software development methodologies (e.g., Kahn Bahn and Scrum).</li><li>Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Ability to design and work with complex data models. Ability to partner and lead internal and external technology resources in solving complex business needs.</li><li>Test-driven development. Ability to write and review portions of detailed specifications for the development of complex system components.</li><li>Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.</li><li>Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.</li><li>Strong interpersonal, communication, and presentation skills applicable to a wide audience including peers, senior and executive management etc.</li></ul> Other Information: Work in a way that works for you <ul><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer:&nbsp; <ul><li>Private Medical/Dental Plan Savings Fund Life Insurance Meal/Grocery Voucher</li></ul>

Role Description: <ul><li>About the Role Our Principal Software Engineer will provide assistance and input to management, develops and leads large multifunctional development activities, solves complex technical problems, writes complex code for computer systems, and serves as a senior source of expertise.</li><li>The position may also provide sizing or budget recommendations to management.</li><li>We are committed to advancing gender diversity within the technology sector and supporting greater representation of women in tech. To further this commitment,&nbsp;</li><li>We have implemented the following initiatives:</li><li>Women in Technology (WiT) Mentoring Program: This program is tailored to enhance career development for female talent in tech roles across all our businesses.</li><li>Women’s Network Forum: We offer dedicated forums that foster community, mentorship, and professional growth for women.</li><li>Inspiring Future Talent: We actively engage with schools, hosting events to inspire young females to consider and pursue careers in technology.</li></ul> Responsibilities: <ul><li>Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.</li><li>Work directly with customers and end users.&nbsp;</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li><li>Write and review portions of detailed specifications for the development of system components of moderate complexity.</li><li>Complete complex bug fixes.&nbsp;</li><li>Design and work with complex data models.</li><li>Mentor lead software developers interested in consultancy on development methodologies and optimization techniques.</li><li>All other duties as assigned.</li></ul> Requirements: <ul><li>10+ years of Software Engineering experience.</li><li>BS Engineering/Computer Science or equivalent experience required; advanced degree preferred.</li><li>Bilingual English and Spanish.</li><li>All Qualified Applicants must reside in Mexico City, able to work in person 2-3 days per week as needed in Reforma, Glorieta del Ahuehuete.&nbsp;</li><li>Expertise in data modeling, design and manipulation, optimization, best practices, tuning, and leading industry trend knowledge.</li><li>Expertise in normalized/dimensional data modeling principles and their application to complex business needs.</li><li>Expertise in test-driven development and maintenance including techniques for applying best practices for overall project benefit.&nbsp;</li><li>Expert knowledge of multiple data storage subsystems.</li><li>Strong budgeting/finance skills.</li><li>Proven expert in partnering and leading internal and external technology resources in solving complex business needs.&nbsp;</li><li>Strong experience with various resource models such as Managed Services and/or Staff Augmentation.</li><li>Strong knowledge in industry best practices in external resource development.</li><li>Solid knowledge of architectural principles.&nbsp;</li><li>Strong proficiency with data manipulation language including optimization techniques.</li><li>Ability to design and work with complex data models.</li><li>Expertise in development languages: .NET- C#, JavaScript (Angular)&nbsp;</li><li>Knowledge in using and developing applicable tool sets.&nbsp;</li><li>Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.&nbsp;</li><li>Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision- making.</li></ul> Other Information: <ul><li>Work in a way that works for you.</li><li>We promote a healthy work/life balance across the organization.</li><li>We offer an appealing working prospect for our people.</li><li>With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.</li><li>Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive</li><li>Working for you We know that your well-being and happiness are key to a long and successful career.</li></ul> These are some of the benefits we are delighted to offer: <ul><li>Private Medical/Dental Plan.</li><li>Savings Fund.</li><li>Life Insurance.&nbsp;</li><li>Meal/Grocery Voucher Serve as a primary technical point of contact for external technology resources.</li><li>Provide design input across a product.&nbsp;</li><li>Work directly with customers and end users.</li><li>Serve as acknowledged “go to” person on coding and technical issues.</li><li>Interface with other technical personnel or team members to finalize requirements.</li></ul>

Responsibilities: <ul><li>Lead the development of sockets, high-speed connectors, and cable assemblies from market definition to production release.</li><li>Collaborate with cross-functional teams (sales, applications, field engineers, project managers) to translate Voice of Customer (VOC) into technical concepts and specifications.</li><li>Conduct feasibility studies and generate design concepts.</li><li>Perform mechanical and thermal simulations.</li><li>Present design evaluations and proposals to customers.</li><li>Create detailed 2D/3D designs, DFMEA, and tolerance analyses.</li><li>Build and validate prototype samples.</li><li>Finalize product qualification and specifications.</li><li>Provide ongoing technical support to Operations, Quality, and Production teams.</li><li>Manage Engineering Change Notifications (ECN) and Product Change Notifications (PCN).</li><li>Maintain system-level understanding of customer applications and integrate solutions into the design process.</li><li>Drive projects through the LEANPD stage-gate process to ensure timely delivery of high-quality, cost-effective solutions.</li><li>Coordinate with manufacturing, procurement, and external suppliers to align with technical, quality, and cost targets.</li><li>Generate and manage all necessary technical documentation including design drawings, engineering changes, and design history files.</li><li>Support post-launch activities and continuous improvement initiatives.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering or equivalent work experience.</li><li>10+ years of relevant mechanical engineering experience involving:</li><li>Electrical components and devices.</li><li>Mechanical structure design.</li><li>Manufacturing tooling development (stamping, molding, assembly, plating).</li><li>Manufacturing process development.</li></ul> Strong knowledge in: <ul><li>Socket, connector, and cable assembly design.</li><li>Material selection.</li><li>Tolerance analysis.</li><li>DFMEA.</li><li>Product qualification.</li></ul> Expertise in 3D CAD applications (preferably Creo), including: <ul><li>3D solid modeling (sheet metal).</li><li>2D drawings.</li><li>PDM Link Data Manager.</li><li>General understanding of SpaceClaim, SolidWorks, or other conceptual design tools.</li></ul> Advanced proficiency in: <ul><li>Geometric Dimensioning &amp; Tolerancing (GD&amp;T).</li><li>Limit and fit analysis including statistical tolerance analysis.</li><li>Finite element analysis tools (e.g., Ansys, Workbench) for elastic and plastic behavior of metals.</li></ul> Proven ability to: <ul><li>Develop and write design objectives and technical product specifications.</li><li>Lead product development from concept to production.</li><li>Provide technical leadership across the full product lifecycle.</li></ul> In-depth knowledge of manufacturing processes: <ul><li>Machining, molding, stamping, plating, assembly.</li><li>Best practices in Design for Manufacturing (DFM).</li><li>Solid understanding of competitive product landscape and intellectual property considerations.</li><li>Fluent in English (verbal and written) to support global communication.</li><li>Comfortable working in a global, cross-functional team and across time zones.</li><li>Strong analytical and problem-solving skills; able to make data-driven decisions with minimal supervision.</li><li>Proficient in MS Office tools: Word, Excel, PowerPoint, Outlook, Teams, etc.</li></ul>

Job Description: <ul><li>As Sales Specialist you will join the DC CAI architecture sales team in India to manage some of the largest account.&nbsp;</li><li>Your primary focus will be to drive growth of CAI in the Enterprise Segment &amp; create thought with customers and partners in India to drive multi-cloud portfolio.&nbsp;</li><li>In this capacity you will have to collaborate with the global, APJ regional teams as well as work closely with the India sales and partner teams.</li></ul> Responsibilities: Sales Strategy &amp; Execution: <ul><li>Define, develop, and manage the go-to-market and sales strategy for the Cisco CAI Multi-Cloud portfolio,&nbsp;</li></ul> including: <ul><li>HyperFlex (HX)</li><li>Cisco Networking &amp; ACI</li><li>Cloud Management, Orchestration Software &amp; Analytics Ensure alignment with Cisco’s broader business goals and financial targets.</li></ul> Cross-Functional Collaboration: <ul><li>Partner closely with internal teams—including product sales specialists, regional sales, and account teams—to ensure successful strategy implementation and field execution.</li><li>Partner Ecosystem Development</li><li>Build and enable a strong partner ecosystem</li><li>Collaborating with existing partners and identifying new partner types aligned with emerging customer needs.</li><li>Driving joint go-to-market initiatives and partner enablement programs.</li></ul> Customer Focus – India Market: <ul><li>Engage directly with key Indian customers to position Cisco as the preferred technology partner for their cloud and digital transformation initiatives.</li><li>Champion a customer-first mindset to tailor solutions and drive adoption.</li></ul> Market Intelligence &amp; Pipeline Development: <ul><li>Anticipate market trends, customer requirements, and competitive dynamics to shape the future pipeline and evolve the sales strategy accordingly.</li></ul> Requirements: <ul><li>12+ years of DC solutions experience in an IT sales organization that includes selling products such as servers, hyper converged solutions, DC Networking products, Cloud technologies, DC Software etc.</li><li>Experience in building a business around Cloud solutions &amp; Data center switching portfolio</li><li>Positive relationships with SIs &amp; Customers in India</li><li>In depth understanding of DC Trends and evolution strategic mindset with a proven ability to drive sales initiatives in complex, multi-stakeholder environments.</li><li>Strong understanding of cloud infrastructure, software-defined networking, and cloud management platforms.</li><li>Experience working in or with the Indian enterprise technology market.</li><li>Ability to influence across organizational boundaries and at executive levels.</li><li>Excellent communication and relationship-building skills—both internally and external</li></ul>

Overview: <ul><li>HR Operations, Payroll Management, Talent Acquisition, Manpower Plans &amp; HR Budgets, Driving Performance Management Process and Training &amp; Development.</li></ul> Responsibilities: HR Operations <ul><li>Employee Engagement</li><li>Manage Employee Relations: provide guidance and assist line managers in handling employee disciplinary issues based on HR policies &amp; procedures</li><li>Maintain employee profiles: staff registration, job offer, labor contract, contract liquidation, salary, probation, promotion, termination, etc.</li><li>Manage HR information system and handle employee inquiries</li><li>Assure through audits, reports are consistently administered in compliance with company policies and government regulations</li></ul> Talent Acquisition: <ul><li>Lead the recruitment and selection process</li><li>Handle the whole Life-cycle of staffing, such as on-boarding/off-boarding, new employee orientation, exit process/interview</li></ul> Manpower Plans &amp; HR Budgets; <ul><li>Work closely with Country Managers to finalize the HR Manpower Plans and HR Budgets</li></ul> Driving Performance Management Process: <ul><li>Spearhead end to end Performance Management Process in collaboration with Country Manager and Line Managers</li></ul> Training &amp; Development: <ul><li>Drive and deploy training and development programs and processes to reduce competency gaps</li><li>Lead local learning initiatives such as online learning and various learning tools based on business needs</li></ul> Requirements: <ul><li>4-5 years of experience in Human Resources including as HR generalist and/or managerial role;</li><li>Familiar with HR functions (Talent Acquisition, Compensation &amp; Benefits, Learning &amp; Development, HR management system, Performance Management, Talent Management);</li><li>Good communication skills (both verbal and written) in English;</li><li>Ability to work independently and effectively with cross functional teams, build relationships/ credibility across the organization and quickly assume responsibility in a new organization;</li><li>Good understanding of local labor market, labor law/regulations and practices;</li><li>Critical thinking and strong influencing skill;</li><li>Collaborative, trustworthy, well-organized self-starter;</li><li>Good personal and business ethics;</li><li>Good MS Office skills</li><li>Experience in pharmaceutical industry preferred</li></ul>

Responsibilities: <ul><li>To define, initiate, develop, coordinate, manage and evaluate the introduction of Equipment Integration, MES/ Process routing /Automation System in the Factory as a champion of these systems.&nbsp;</li><li>Define and develop system application transfer between Singapore and other factory locations.&nbsp;</li><li>Provide control and validated solution through analysis of various technical aspects through determination of the main reason behind a problem.&nbsp;</li><li>Provide guidance and coach engineers, technician and/or operator in various kinds of system.&nbsp;</li><li>Ensure system improvement projects are completed on-time with accountability and ownership.&nbsp;</li><li>Prepare comprehensive reports on the project activity and end results. Ensure good writing documentation.&nbsp;</li><li>Responsible for choosing and qualifying external suppliers.&nbsp;</li><li>Oversee at least one or more of the systems: MES (UI), MES (Master Data configuration), FE/BE Process routing creation, FE/BE Equipment Integration, AMR robotic</li></ul> Requirements: <ul><li>Experience in software applications such as System MES, Promio, SEMGEM and SQL Programming would be added advantage.&nbsp;</li><li>Capable enough of measuring and analyzing the impact of the decision taken by them during a project execution.&nbsp;</li><li>Bachelor’s Degree preferable in Engineering or equivalent.</li></ul>

Responsibilities: <ul><li>Working closely with other data scientists and engineers to design, develop, and deploy AI solutions.</li><li>Leading the development of advanced AI and machine learning models to solve complex business problems Analyzing large datasets to identify patterns and trends that can inform AI development.</li><li>Collaborating with cross-functional teams to ensure AI solutions are aligned with business goals and customer needs.</li><li>Leading the automation and lifecycle management of sophisticated data systems. Mentoring junior data scientists and provide guidance on AI and machine learning best practices.</li><li>Designing APIs for disseminating data science outputs to various business units. Overseeing the scaling of production systems to meet growing demands.</li><li>Working closely with other data scientists and engineers to design, develop, and deploy AI solutions.</li><li>Leading the development of advanced AI and machine learning models to solve complex business problems Analyzing large datasets to identify patterns and trends that can inform AI development.</li><li>Collaborating with cross-functional teams to ensure AI solutions are aligned with business goals and customer needs.</li><li>Leading the automation and lifecycle management of sophisticated data systems.</li><li>Mentoring junior data scientists and provide guidance on AI and machine learning best practices.</li><li>Designing APIs for disseminating data science outputs to various business units.</li><li>Overseeing the scaling of production systems to meet growing demands.</li></ul> Requirements: <ul><li>Possess an advanced or Masters education in Computer Science, Mathematics, Statistics, or a related field. Have experience working directly with large language models and transformer-based architectures including BERT, RoBERTa, T5 etc.</li><li>Be proficient in working with big data technologies and tools like Hadoop, Spark, or AWS.</li><li>Have experience and knowledge of applying LLMs including ChatGPT, GPT 3.5, Claude, Mistral, etc.</li><li>Be a natural problem solver, able to lead and mentor junior data scientists, and collaborate with cross-functional teams.</li><li>Demonstrate proficient experience with machine learning algorithms, including deep learning, gradient boosting, and random forests Possess advanced programming skills in Python, R, or other relevant languages for data analysis.</li></ul>

Responsibilities: Customer relationship and account management: <ul><li>Act as the primary interface between and STEA (Strategic Enterprise Accounts) within the Area.</li><li>Manage and develop relationships at both Area and FL levels, ensuring close collaboration with the Global Account Head, local Key Account Managers and BL sales development directors.</li><li>Develop strong C-suite relationship which may be fostered across Area and Global level executive leadership team and EXB-1.</li><li>Execute and oversee Area-specific account plans, ensuring they are aligned with Global strategies and tailored to meet regional customer needs.</li><li>Lead efforts to strengthen position as a Trusted Partner of Choice through all phases of the customer lifecycle, including new installations, service, and modernization.</li><li>Oversee agreement deployment across the Area, maximizing opportunities and ensuring compliance with customer requirements.</li><li>Generate a clear understanding of the customer’s web of influence.</li><li>Proactively manage escalations and address customer issues, promoting strong collaboration and service excellence.</li><li>Monitor and ensure that appropriate governance structures are in place for effective account management.</li><li>Host regular webinars to build the brand within the Area.</li><li>Represent at industry events, conferences, and customer meetings to strengthen relationships, promote offerings, and expand networks.</li><li>Actively participate in and support customer-focused events and marketing initiatives to raise brand awareness and generate new leads.</li></ul> Sales and growth management: <ul><li>Drive sales growth by actively managing the opportunity pipeline and sales funnel, ensuring that the account portfolio is well-positioned for both short- and long-term success.</li><li>Lead tenders and negotiations at the Area level, working closely with Global and local teams to ensure successful outcomes.</li><li>Establish oversight processes to track and monitor key opportunities and projects.</li><li>Collaborate with internal teams to develop and execute strategies that drive customer value and account profitability.</li><li>Identify innovation pilot sites in collaboration with the Global Innovation and Global Business Development teams, and lead to full development stage and potential scale.</li><li>Maintain a strong understanding of competitive dynamics and industry trends to position effectively in the marketplace.</li></ul> Performance and financial oversight: <ul><li>Track, analyze, and report on Area-level KPIs, focusing on OR/sales growth, profitability, customer satisfaction, and overall account health.</li><li>Manage budgeting, forecasting, and financial performance across all business lines, ensuring profitability and compliance with targets.</li><li>Ensure effective management of billing, debt collection, contract administration, and Area-level spend reporting (including rebates when not coordinated by Global).</li></ul> Operational and asset management: <ul><li>Implement and oversee Asset Management Plans, ensuring they meet customer needs and maximize the value of customer assets.</li><li>Support ad hoc contractual requirements, such as condition reports, additional testing, and inspections.</li><li>Ensure smooth operational execution, including customer-specific contractual tasks and compliance with agreed-upon deliverables.</li><li>Collaborate with internal and external stakeholders to ensure the efficient deployment and maintenance of customer assets, identifying opportunities for operational improvements and cost optimization.</li></ul> Leadership and collaboration: <ul><li>Lead and coach FL Key Account Managers, in a matrix, ensuring alignment with Area strategies and fostering cross-functional collaboration.</li><li>Facilitate information sharing and coordination between Global, Area, and FL teams to ensure transparency and strategic alignment.</li><li>Drive brand visibility within the STEA at the Area level, focusing on strategic initiatives such as digital, sustainability, and innovation.</li></ul> ﻿Requirements: <ul><li>10 years direct experience in global account in the area/ region</li><li>Experience working in building industry or building maintenance</li><li>Excellent leadership &amp; customer relationship management</li></ul>

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180 information technology Jobs found

Manufacturing Engineer II

Solution Consultant

Software Engineering Lead

Consulting/Principal Software Engineer

Principal R&D/Product Development Engineer (Remote)

Account Executive-Cloud and AI

Head HR (Regional)

Engineer (Equipment Integration and Automation)

Senior Data Scientist

Head of Key Account, APM

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Skills

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Location

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180 information technology Jobs found

Manufacturing Engineer II

Solution Consultant

Software Engineering Lead

Consulting/Principal Software Engineer

Principal R&D/Product Development Engineer (Remote)

Account Executive-Cloud and AI

Head HR (Regional)

Engineer (Equipment Integration and Automation)

Senior Data Scientist

Head of Key Account, APM

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.