Process Manager

Product Project Manager

Customer Account Manager

Deskside Engineer (Fresh Graduates)

Business Intelligence Manager

Principal Research and Development

Senior R&D/Product Development Engineer

Data Engineer / Senior Data Engineer

GBS Continuous Improvement Process Lead

QA Team Leader

Role Description: <ul><li>As a process manager with our client, you will focus on delivering results today and implementing changes that shape the future.</li><li>You will be assigned a specific area within the process chain where you’ll take responsibility for process outcomes and risk management.</li><li>Due to the rapidly evolving energy market, our client’s team needs to expand to ensure timely and complete implementation of essential process changes.</li><li>In the coming period, we are seeking reinforcement for initiatives like the implementation of the new energy law, expected to take effect in mid-2025</li><li>Additionally, our client aims to further professionalize billing chains and settlement processes with other market participants in the energy sector.</li><li>Our client’s objective is to deliver optimal process performance and an outstanding customer experience (NPS) for business clients.</li><li>Key areas of focus include enhancing the customer journey and advancing the digitization and automation of customer processes.</li></ul> Responsibilities: <ul><li>Identify and implement cross-chain process optimizations and projects within commercial and service operations.</li><li>Prepare for the implementation of the new energy law.</li><li>Develop process flows, customer journeys, work instructions, and training materials.</li><li>Lead the change process and execute system changes within sourcing, CRM, or billing systems, as well as the online business environment.</li><li>Conduct data analysis to support business cases or process analysis.</li><li>Support digitalization goals through automation and AI initiatives.</li><li>Enhance NPS scores for business clients.</li><li>Our client is focused on the marketing, sales, and service needs of business customers. The Process Management team comprises ambitious professionals preparing the business process chain for a customer-centered, sustainable future. The team operates with an agile structure where process managers contribute in multiple roles. You will report directly to the Manager of Process Management for the Business Market.</li></ul> Requirements: <ul><li>We are looking for a proactive, experienced process manager with a natural drive for improvement.</li><li>You are capable of managing cross-functional projects and process optimizations.</li><li>Your critical, solution-oriented mindset helps you consistently deliver value to customers and the organization.</li><li>Key qualities include a result-oriented and customer-centered approach, strong problem analysis skills, and effective collaboration.</li><li>You bring expertise in process design, user story development, and requirement gathering to drive improvements.</li><li>You use data analysis and customer feedback to pinpoint opportunities, convincingly guiding stakeholders through change in a dynamic environment.</li><li>Minimum of 5 years of relevant experience, such as in process management, product ownership, or product management; experience in consultancy and/or the energy market is a plus.</li><li>Demonstrated success in optimizing complex processes and achieving strong operational results.</li><li>Proficiency in analyzing and refining processes and creating requirements, process flows, and business cases.</li><li>Strong data analysis skills and the ability to base improvement strategies on factual insights.</li><li>Proficient in Dutch, both written and spoken.</li><li>Experience with Lean Sigma methodologies is an advantage.</li></ul>

Responsibilities: <ul><li>Gather and Analyse consumer electronic end customers needs and Voice of Customer, identify product requirements and proposing solutions, plan and implement the changes to reach the project objectives.&nbsp;</li><li>Act as a trusted advisor for stakeholders on project management issues. Ensure smooth product development, industrialization, mass production and post NPI stages.&nbsp;</li><li>Coordinate cross functional teams to ensure the project progress as per schedule, timely and within budget.&nbsp;</li><li>Demonstrate and apply technical and commercial competence, develop efficient technical/ commercial solutions in order to satisfy project requirements and present new creative possibilities. Resolve projects related issues by analyzing, identifying and facilitating recommendations to achieve efficient solutions.</li><li>Communicate and develop networking with senior management, suppliers / partners, service providers and consultants to ensure that projects rolls out efficiently.</li><li>Participate to the business justification process from initial option definition, feasibility studies, benefit-risk analysis, budget and resource requirements related to project phases to maintain principles along the life cycle of the assigned project and to assist management in decision making.</li><li>Respect company Compliance Policies, standards and laws and ensure that external partners respect them as well. Ensure the protection of information of a confidential nature at any time. Ensure products fully meet requirements and regulatory standards.</li></ul> Requirements: <ul><li>Bachelor Degree in Manufacturing, Electronics, Mechanicals, Industrial Engineering or equivalent</li><li>Proven experience in leading sizable product development projects, as a Project Manager or Program Manager.</li><li>Shown knowledge in Manufacturing Practices, Product Specification &amp; Process Manufacturing Standards, etc</li><li>Strong presentation skills and excellent command of English is a must.</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Provide 2nd level helpdesk and onsite support to users and VIPs for desktops, notebooks, mobile devices, peripherals, video conferencing, and audio-conferencing equipment.</li><li>Ensure timely updating of software patches and maintain devices at optimal performance.</li><li>Deliver IMAC (Install, Move, Add, Change) and Desk-side Break Fix support for end user devices and peripherals, adhering to SLAs by location.</li><li>Oversee installations, de-installations, cascades, moves, additions, refurbishments, and operational changes for all in-scope equipment, software, and related services at designated customer sites.</li><li>Coordinate, plan, and schedule IMACs in support of office changes, staff onboarding/offboarding, collaborating with all affected IT functions and/or 3rd party vendors to minimize operational interruptions or disturbances.</li><li>Handle Video Conferences and assist with meeting room A/V setups.</li><li>Participate in IT-related projects, activities, and events as required.</li></ul>&nbsp;Requirements: <ul><li>Strong technical skills and general IT knowledge to troubleshoot and resolve desktop, notebook, mobile, and peripheral issues.</li><li>Fresh Graduates or 1-2 yrs of experience in Deskside support.</li><li>Familiarity with video conferencing and audio-conferencing equipment.</li><li>Excellent communication and interpersonal skills to provide top-notch support to users and VIPs.</li><li>Ability to work independently and as part of a team, collaborating effectively with other IT functions and external vendors.</li><li>A proactive and customer-focused approach to address user needs promptly.</li><li>Flexibility to handle office changes and other on-site activities efficiently.</li></ul>

Responsibilities: Leadership and Management The Business Intelligence Manager will oversee all activities that optimize the value, cost and risk of BI/analytics applications: <ul><li>Independently lead and deliver a few analytics projects at a time. Acts as the analytics translator and negotiator between the business and data teams.</li><li>Work with BU CIOs and collaborate with other IT leaders to develop overall IT strategy in the context of the business strategy.</li><li>Develop productive relationships with business leaders across the organization to influence how BI/analytics applications can enable new sources of value.</li><li>Define and enhance methodologies and practices for the application life cycle management in line with best practice and practical experience of continuous improvement.</li><li>Own all communication channels pertaining to assigned projects, including regular stakeholder review meetings</li><li>Assist in managing analytics group personnel and in developing their skills and capabilities to meet the needs of the organization.</li><li>Implement and manage application life cycle management status reporting, metrics, and benchmarks.</li></ul> Behaviors and Competencies The Business Intelligence Manager acts in a leadership role and must demonstrate the following leadership attributes: <ul><li>The ability to uphold the goals and culture of the organization.</li><li>The ability to lead, enable and motivate teams by providing advice and guidance in an inclusive fashion.</li><li>An understanding of strategic business objectives and the ability to drive results toward those objectives.</li><li>Openness to, and the ability to deal with, rapid change in business needs, processes, and technologies.</li></ul> Requirements: Skills The Business Intelligence Manager must be able to demonstrate the following: <ul><li>Strong communication skills with a proven ability to understand key concepts and communicate effectively with all levels of staff.</li><li>Proven ability to communicate technical concepts to nontechnical people to enhance understanding and drive decisions that lead to positive outcomes.</li><li>Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix-management environment.&nbsp;</li><li>Strong organizational skills, the ability to perform under pressure and management of multiple priorities with competing demands for resources.</li><li>Strong analytical, data-processing and problem-solving skills.</li><li>Proficiency in process formulation and improvement.</li><li>Ability to operate and perform in a fast-paced environment managing few projects at a time</li></ul> Knowledge The Business Intelligence Manager must have an in-depth knowledge and experience of the following: <ul><li>Experience with data science, RPA, data visualization tools like Tableau and Power BI, UiPath and Python&nbsp;</li><li>IT BI/analytics applications, operations, service, and support organizations.</li><li>Data processing, analysis, and quality management tools.</li><li>Development and implementation of processes and policies.</li><li>Lean IT, agile development, and DevOps principles and frameworks.</li></ul> Experience The following experience is considered essential: <ul><li>Leading a team of at least 20 members in application development, implementation, or management.</li><li>Total 10+ years experience.</li><li>3-5+ years of experience in Software design/development, application architecture, project management, software as a service (SaaS), data management/governance, business intelligence and business process analysis.</li><li>3-5+ years of demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients.</li><li>5+ years of demonstrated experience in liaising with middle and senior management.&nbsp;</li><li>The following experience is considered desirable but not mandatory:</li><li>3-5+ years of experience working in the Manufacturing / Hi-Tech industry.</li><li>3-5+ years of experience in managing external IT service providers.</li><li>3-5+ years of experience managing the risk and cost implications of IT contracts or contract negotiations.</li><li>Membership of professional organizations, trade or user groups and a pattern of regular attendance at industry conferences to enhance knowledge of current technology.</li></ul> Education and Training <ul><li>An undergraduate or postgraduate degree in computer science, engineering, business management or a related field</li></ul>

Responsibilities: <ul><li>Technical communication to customer, confirm customer application and technical requirement;</li><li>Translate customer’s requirement into engineering specification and provide new product design solution in time;</li><li>Responsible for part list/BOM building, 3D models and 2D drawings, GD&amp;T, product specifications, application specifications, DFMEA, DVPR, SC/CC list etc.</li><li>Lead the design review for compliance with engineering principles, high voltage standards, customer contract requirements, verification and related specifications;</li><li>Lead design review with cross functional teams to confirm the manufacturing and quality control feasibility;</li><li>Leads DV/PV test, responsible for resolving product design and test problems;</li><li>Responsible for FAI review, work with project team to release product in time.</li><li>Interacts with customers, vendors, marketing and sales personnel, and other engineering areas during the pre-production stages of new products.</li></ul> Requirements: <ul><li>Bachelor level degree majored in Engineering, or above;</li><li>More than 10 years mechanical design experience in Automotive industry. Independently new product development experience is plus.</li><li>Knowledge of connector fundamentals, capable of connector component and terminal design,&nbsp;</li><li>Familiar with GD&amp;T, mechanics of plastic/metal materials, and basic knowledge in injection molding, stamping.</li><li>Familiar with automotive product development, automotive products development process like APQP and PPAP.</li><li>Skilled in at least one 3D Software: Creo or Pro/E or Catia or UG. Mastery of office software such as Word, Excel, PPT, etc.</li><li>Proficient in writing and reading English. Good Oral English is plus.</li><li>Good communication skills, High team work spirit and team work experience, ability to work with multicultural engineering teams and cross functional environments.</li><li>Effective problem solving skills, to be innovative, willingness/ability to deal with multiple product and assigned tasks.</li></ul>

Responsibilities: <ul><li>Technical communication to customer, confirm customer application and technical requirement;</li><li>Translate customer’s requirement into engineering specification and provide new product design solution in time;</li><li>Responsible for part list/BOM building, 3D models and 2D drawings, product specifications, application specifications, DFMEA, DVPR, SC/CC list etc.&nbsp;</li><li>Lead the design review for compliance with engineering principles, high voltage standards, customer contract requirements, verification and related specifications.</li><li>Lead design review with cross functional teams to confirm the manufacturing and quality control feasibility.&nbsp;&nbsp;</li><li>Leads DV/PV test, responsible for resolving product design and test problems.&nbsp;&nbsp;</li><li>Responsible for FAI review, work with project team to release product in time.&nbsp;</li><li>Interacts with customers, vendors, marketing and sales personnel, and other engineering areas during the preproduction stages of new products.&nbsp;</li></ul> Requirements: <ul><li>Education: Bachelor’s degree or above in Mechanical Engineering or equivalent majors.</li><li>Work Experience: 10+ years of relevant mechanical engineering work experience with electrical components, Motor vehicle connector design.</li><li>Technical Skill &amp; Competencies:</li><li>Working knowledge in industry standard (USCAR LV214,LV215，USCAR 2.0 ) and related product application</li><li>Knowledge in relevant mechanical design and development, including but not limited to, resin and metal material selection, fundamentals of statics, DFMEA, product qualification, etc.</li><li>Expert in 3D Design Applications (such as Creo, Spaceclaim, etc.)</li><li>Proficient in geometric dimensioning &amp; tolerancing (GD&amp;T). Proficient at limit and fit analysis including statistical tolerance analysis.</li><li>Proficient in developing and writing design objectives for product specifications</li><li>In depth knowledge in manufacturing process (machining, molding, stamping, plating, assembly, etc.) with experience driving Design for Manufacturing (DFM)</li><li>Fluent in English (both verbal and written) to facilitate global communication both internally and with external customers.</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.</li><li>Optimistic when facing difficulties and team work spirit;</li></ul>

Responsibilities: <ul><li>In this role, you will dive deep into the realm of IoT data, striving not only to predict equipment failures but also to gain a comprehensive understanding of the maintenance processes currently implemented across the 60+ countries where operates.&nbsp;</li><li>Your expertise will be instrumental in delivering actionable insights and innovative ideas aimed at extracting even greater value from our data for the benefit of our customers.</li><li>All decisions and recommendations should be backed by data.&nbsp;</li><li>While doing this, you get to solve challenging problems, experiment with generative AI and predictive analytics, and work with cutting-edge tools offered to us .&nbsp;</li><li> Responsible for delivering thousands of valuable insights each day to enhance the customer experience, underscoring the significance of your role in handling production workloads in the AWS cloud environment.</li><li>Design, build, and maintain scalable data pipelines to collect, process, and store data from various sources</li><li>Create and manage data models to ensure data integrity and accessibility for analytics and reporting.Optimize and maintain databases (SQL, NoSQL) to ensure high performance and availability.</li><li>Implement data validation and monitoring processes to ensure data accuracy and reliability.</li></ul> Requirements: <ul><li>Degree in Software side - IT, CSC, BTech, MTech, MCA, Specialization in Data Science, Data engineering. Avoid candidates with Educational background in mechanical, civil and electrical engineering.&nbsp;</li><li>4+ years of data engineering experience.</li><li>Should be able to explain relevant experience in products or services worked for. Need candidates from service or product industry - data management / data analysis.&nbsp;</li><li>Proficiency with AWS, GitLab CI/CD, Databricks, Python, SQL, PySpark, and DBT</li><li>Experience with AWS Components</li><li>Experience in developing and maintaining data pipelines on AWS and Databricks</li><li>Coding proficiency with Python and SQL</li><li>Should have experience in generating reports from Dashboards like power BI, Tableau Qlik sense</li><li>Experience with software testing practices and DevOps practices</li><li>Understanding of cybersecurity guidelines, data privacy and compliancy regulations</li><li>Experience in working with IoT telemetry data, enterprise data landscapes and data structures</li><li>Experience in data engineering methods and practice</li><li>Experience in data engineering process improvements</li><li>Experience with industry best practices and technical design principles</li><li>In-depth process and data knowledge for the business domain</li><li>Additional responsibilities such as leading task forces and defect triages.&nbsp;</li></ul>

Primary Function: <ul><li>The Global Business Services (GBS) Continuous Improvement Manager is responsible for driving the efficiency and productivity targets for GBS process areas and providing a path to value through various initiatives with a heavy focus on digital solutions and automation.&nbsp;</li><li>The Continuous Improvement Manager will facilitate ideation sessions, apply Kellanova Work Systems principles of value stream mapping and lean six sigma to drive standard ways of working in the process.&nbsp;</li><li>This role will be responsible for process catalogs, process mapping, governance of desktop procedures, and is the primary gatekeeper of standard ways of working within GBS.</li><li>A critical component of the role will be monetization of the value created through process efficiencies and digital solutions as well as scalability and standardization globally.</li><li>This role will work closely with various stakeholders, including senior management, operations, and business partners, to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>This role will follow standard ways of working to monitor and evaluate the results and impact of initiatives and share best practices and lessons learned</li></ul> Dimensions: <ul><li>Responsible for delivering digital solutions for GBS and driving automation, process intelligence, and analytics through organization</li><li>Own the platform architecture for GBS digital capabilities in process intelligence, automation and analytics to set GBS up for future growth and maturity across technologies</li><li>Governance of technology budget, roadmap, and metrics/measurement of digital tools in collaboration with operational results and future value stream identification</li><li>Ownership of the Digital/Data Center of Excellence to create digital kreators through GBS to make digital ways of working a part of our DNA &amp; designing a coaching program to educate analysts on digital opportunities and personal growth</li><li>Delivering on digital projects and initiatives &amp; executing change management to ensure success</li><li>Having a global, external focus for GBS and challenging the organization to deliver value, while benchmarking against peers and industry enablers</li><li>Engage GBS leaders in the future of digital &amp; educate on future opportunities through stakeholder engagement</li></ul>&nbsp;Responsibilities: <ul><li>Own and lead ideation sessions to expand organization solutioning from an automation perspective, including actioning on ideas and realizing value from solution</li><li>Develop and execute governance and best practices for Kellanova Work Systems standard ways of working, including desktop procedures, process maps, taxonomy activities, process catalogs, SIPOCs, and Project Submission Portal value realization activities</li><li>Govern continuous improvement processes within the worksteam and engage operational teams in best practices</li><li>Deliver value realization/efficiencies for the organization on a monthly basis to cumulate into productivity for GBS</li><li>Advise on global scale of solutions and standard ways of working</li><li>Act as coach for continuous improvement with operation teams and GBS leaders to build capability in value realization across GBS</li><li>Create and deliver the value roadmap for GBS, aligning with the business objectives, productivity targets, and priorities and analyze business processes to identify areas for improvement and optimization</li><li>Provide business process guidance and oversight for automation and integration projects across GBS, ensuring adherence to best practices, standards, and quality.</li><li>Collaborate with internal and external stakeholders, including business leaders, IT teams, vendors, and partners, to deliver efficiency solutions that meet the needs of GBS and its stakeholders</li><li>Stay abreast of the latest trends and developments in process area to enable new solutions and evaluate their applicability and suitability for GBS .</li><li>Develop and maintain metrics to measure continuous improvement projects, including cost, quality and speed metrics and maintain metric portfolio to understand state of GBS process to understand sources of loss to improve the process</li><li>Implement and leverage process intelligence to understand process waste areas and work with operational teams to realize efficiencies from analysis</li><li>Create calendar with planned CI activities for each process area, align with stakeholders on annual plan, and measure against timelines</li><li>Assess end to end processes with business partners to improve risk profile against quality metrics to drive improvement</li></ul>&nbsp;Work Environment: <ul><li>This position requires some travel and working extended and irregular hours.&nbsp;Travel is typically required less than 5 percent of the time.</li></ul> Requirements: <ul><li>Desired: Bachelors degree in business, IT, engineering, or related field.</li><li>Minimum of 3 years of relevant experience in delivering value realization through continuous improvement.</li><li>Experience in managing multiple projects and tracking project success.</li><li>Knowledge of automation tools such as Celonis, PowerBI, Service Now, and other automation and analytics solutions.</li><li>Analytical and problem-solving skills, with the ability to identify and prioritize the opportunities and challenges, and propose and implement effective solutions.</li><li>Communication and presentation skills, with the ability to communicate technical and process improvement concepts in a clear manner to various audiences and levels.</li><li>Collaboration and stakeholder management skills, with the ability to build and maintain strong relationships and partnerships across the organization and with external parties</li></ul>

Responsibilities : <ul><li>Analysis of product and production systems to meet customer expectations.</li><li>Management of an engineering team of 8 people.</li><li>Training and motivating employees along the lines of quality efforts.</li><li>Perform quality control from materials to finished products.</li><li>Conducting quality audits and documenting their results.</li><li>Setting quality goals and coordinating measures to achieve them.</li><li>Preparation of reports and their analysis of internal processes.</li><li>Handling of complaints and blocking/issuance of products</li></ul> Requirements : <ul><li>Relevant college or university degree in a technical field.</li><li>Relevant experience in the automotive industry (5+ years): experience in customer and/or supplier quality matters.</li><li>Knowledge of quality assurance systems Knowledge of Core Tools (FMEA, Control Plan, MSA, PPAP, 8D, SPC).</li><li>Knowledge of IATF 16949.</li><li>VDA 6.3 process auditor qualification.</li><li>Strong computer skills, MS-Office tools (Power Point, Excel, Word and Outlook).</li><li>Fluent English and Hungarian language skills, spoken and written.</li></ul>

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219 customer service center Jobs found

Process Manager

Product Project Manager

Customer Account Manager

Deskside Engineer (Fresh Graduates)

Business Intelligence Manager

Principal Research and Development

Senior R&D/Product Development Engineer

Data Engineer / Senior Data Engineer

GBS Continuous Improvement Process Lead

QA Team Leader

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219 customer service center Jobs found

Process Manager

Product Project Manager

Customer Account Manager

Deskside Engineer (Fresh Graduates)

Business Intelligence Manager

Principal Research and Development

Senior R&D/Product Development Engineer

Data Engineer / Senior Data Engineer

GBS Continuous Improvement Process Lead

QA Team Leader

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WhiteCrow is on a mission to connect companies with the best talent across the globe.