Bi-Lingual HR Generalist

Senior Product Development Manager

Strategy & Business Development Manager

Account Manager Den

EUC Desktop Engineer (M365)

Process Manager

Customer Account Manager

ASC - Business Development Specialist

Account Manager III

Solution Consultant

Responsibilities: <ul><li>Incorporate best practices in developing, implementing, and executing processes related to recruiting, onboarding, policy administration, employee relations, performance management, payroll and benefits administration, employee development, and regulatory compliance, primarily for the Operations division.</li><li>Support performance management life cycle to include goal setting, mid-year, and annual performance reviews.</li><li>Consult with employees and plant leadership to raise and resolve minor workplace issues. Regularly assess the plant climate and employee engagement.</li><li>Make recommendations to improve and ensure a vibrant culture and good work environment.</li><li>Administrative HR duties include answering general employee questions, maintaining employee files, data entry, managing job descriptions, unemployment claims, employment verifications, and creating KPI dashboards/reports.</li><li>Respond to employee HR-related questions regarding benefits, paychecks, leave of absence, PTO, etc.&nbsp;</li><li>Coordinate onboarding for new employees, including temporary plant employees.</li><li>Create and conduct HR-related presentations such as supervisor training, Code of Conduct training, goal setting, and new hire orientation.</li><li>Led the Leave Administrative Process for our client regarding FMLA, Worker’s Comp, Personal leaves, military leaves, STD, and LTD; initiated leave cases and serve as a liaison between the company, employee, and our third-party leave administrator.</li><li>Assists with recruiting functions such as scheduling interviews, reviewing job openings, and reviewing resumes with hiring managers.</li><li>Reviews, maintains, and inputs employee data into UKG and runs regular reports to validate data entered into the system.</li></ul> Requirements: <ul><li>Minimum of five years of recent work experience as an HR Generalist, including two years in a manufacturing environment working with an hourly population</li><li>Strong knowledge of FMLA and workers comp laws</li><li>Bilingual fluency (English and Spanish) - Ability to read, write and speak</li><li>Proficient in PC skills, including Word, Excel, and PowerPoint</li><li>Ability to travel as needed to support business client groups (Approximately 25% domestic travel, which may require overnight stays)</li></ul> Education: <ul><li>BS or BA degree in human resources, business, or related field</li></ul>

Responsibilities: <ul><li>Lead and manage a team of product managers within a specific product category to execute business growth objectives and align on strategic positioning</li><li>Own product life cycles, including road maps, line reviews, SWOT, and SKU harmonization/rationalization</li><li>Execute product development initiatives. Develop product specifications, timelines, and financial models detailing CAPEX, ROI, etc., for crucial product activities</li><li>Collaborate with sales, marketing, and contractors to develop, ideate, and execute product initiatives that drive differentiation and additional sales</li><li>Collaborate with marketing to commercialize new products and optimize our client brand, product, and packaging position</li><li>Work with engineering, purchasing, and manufacturing to optimize the product offering</li><li>Evaluate Intellectual Property to identify and execute IP strategies</li><li>Align strategy and deliverables within the Product Strategy and Management team</li></ul> Requirements: <ul><li>Bachelor’s degree in marketing, business administration, or a related degree</li><li>5+ years working in a Product Marketing or Product Management role, with a passion for customer experience and an ability to demonstrate a proven track record of identifying new opportunities or solving pain points based on customer insight and data.</li><li>1+ years working in a people manager role (handling crucial conversations, performance management, etc)</li><li>Proficient in Microsoft 365, specifically Microsoft Excel, Word, PowerPoint, and Teams</li><li>Must be available for at least 20% of travel</li></ul>

Responsibilities: <ul><li>Own our clients strategy for the Focus Application – develop “where to play” and “how to win” plans by combining market and customer insights with knowledge of our clients product and go-to-market strengths.</li><li>Enhance application knowledge of our clients sales, product management, and engineering team members through Voice of Customer initiatives and market research. Disseminate insights widely in the company through engagement with stakeholders and creation of reusable training content.</li><li>Co-own (with sales) the customer strategy and revenue / new opportunity pipeline within the focus application. Drive pipeline growth in partnership with sales and marketing teams, through effective value proposition development and communication, and sales coverage planning and optimization.</li><li>Maximize opportunity pipeline conversion by participating in pipeline reviews, providing input into our clients major project proposals and quotes to enhance win rates, and supporting sales and product management team members with customer presentations for major opportunities.</li><li>Generate ideas for enhancing our clients value proposition in the target application through Product Portfolio expansion.</li><li>Partner with Product Management and Engineering teams on portfolio expansion through New Product Introduction, Strategic Partnerships, or Acquisitions</li><li>Plan and execute external and internal ideation/innovation workshops to enhance application-specific product roadmaps.</li><li>Partner with marketing communications team to develop and execute ideas that position our client as a leader and trusted advisor to customers, through content such as whitepapers, webinars, tradeshows, and other technical marketing content.</li><li>Generate market knowledge and insights, including products, competitors, market trends, technology roadmaps and regulations.</li><li>Keep key stakeholders, including executive management, updated on these trends on an ongoing basis. Use the insights to develop actionable growth and market share expansion plans.</li><li>Be the “champion” for the focus application. Be the recognized “expert” and “leader” who sets the direction, and makes things happen to win in the focus application.</li><li>Deliver growth plans that cover both strategic (setting the long-term trajectory) and tactical (translating into 6-12 months action plans) horizons. Lead the implementation and execution of those plans.</li><li>Work closely with leadership to ensure that application plans are aligned with regional commercial plans, sales planning and our clients strategic objectives / key initiatives.</li></ul> Key objectives <ul><li>Strategic projects to win in the focus application, including application roadmaps and plans for portfolio expansion into product adjacencies through partnerships / acquisitions.</li><li>Number and quality of joint product &amp; technology roadmaps with leading customers.</li><li>Commercial pipeline, and conversion.</li><li>Long-term revenue growth above the market growth rate.</li></ul> Requirements: <ul><li>Minimum 10+ years of experience in strategy, industry marketing, or product management role in relevant industries. Deep knowledge and expertise in one or more of the focus applications.</li><li>Bachelor’s degree in business, science or Engineering from a leading institution is required.</li><li>Demonstrated success with key marketing processes (e.g. market segmentation, strategic planning, competitive analysis, market research, new product development and launch, strategic marketing etc.)</li><li>Strong teamwork and leadership skills – success in delivering results in cross-functional, non-hierarchical, and cross-cultural environments. Ability to work effectively with and influence individuals at all organization levels.</li><li>Substantial project management experience in large, complex, global organizations.</li><li>Strong oral and written communication skills – ability to convey messages concisely in both text format and presentation format to busy executives.</li><li>Willingness to travel (up to 20%) to our clients locations, attending industry conferences, visiting customers etc.</li><li>Professional working proficiency in English required.</li></ul>

Responsibilities : <ul><li>Develop and execute customer growth plans aligned with our client business strategy to ensure revenue growth, account penetration, and customer satisfaction. Include key details like buying cycles, customer goals, market information, and competitive analysis.</li><li>Coordinate with the BDM team and technical experts to influence key market players and expand our client presence in the renewable energy sector.</li><li>Communicate customer growth plans clearly with internal stakeholders, ensuring alignment across Sales, Engineering, and Product Management.</li><li>Build strong relationships with key stakeholders, positioning our client as a preferred supplier by understanding customer needs and promoting relevant products and solutions.</li><li>Actively manage project pipelines and ensure timely involvement in new opportunities. Keep reporting tools, like Salesforce, updated.</li><li>Address customer issues proactively, ensuring quality resolution and timely delivery of quotes and technical information.</li><li>Prepare budgets, monitor KPIs, and report on project performance while promoting our client value to the customer.</li><li>Provide after-sales support through regular follow-ups and site visits.</li><li>Oversee the engineering project pipeline and align with growth strategies.</li><li>Support marketing efforts, demonstrate our client products, and participate in industry events.</li><li>This version keeps the core responsibilities while trimming the details.</li></ul> Requirements : <ul><li>Bachelor’s degree in business administration, engineering, or related field, or equivalent practical experience.</li><li>Minimum 4 years of experience in sales or product management within an industrial or energy market.</li><li>Fluency in English is required</li><li>Experience in the renewable energy sector is mandatory.</li><li>Proven ability to develop and execute strategic growth plans and identify new business opportunities.</li><li>Strong negotiation and relationship-building skills, with a history of managing complex accounts and contracts.</li><li>Proficiency in using CRM tools like Salesforce, Excel, and Tableau.</li><li>Strong communication and presentation skills.</li><li>Willingness to travel regularly within the Nordic region, with a valid driver’s license.</li></ul>

Responsibilities: <ul><li>Provide technical support and training to technology staff and end-users.</li><li>Deploy, configure, and manage endpoint devices and client applications.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping&nbsp;</li><li>Deploy and configure M365 applications (e.g., Teams, SharePoint, OneDrive) across user devices.</li><li>Manage updates and patches for M365 applications and desktop systems.</li><li>Liaise with external vendors for services</li><li>Manage patching and updates for Intune-managed devices.</li></ul> Requirements: <ul><li>Operating systems: Extensive experience with Windows 10/11, iOS</li><li>VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients&nbsp;</li><li>Experience in device management &amp; troubleshooting for Windows, iOS/iPadOS.</li><li>Experience in M365 and configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. is a plus</li><li>Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.</li><li>Security: Experience with endpoint security solutions, encryption technologies and security best practices.&nbsp;</li><li>Problem-Solving: Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.&nbsp;</li><li>Communication: Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.&nbsp;</li><li>Leadership: Demonstrated leadership abilities, including experience leading cross-functional teams, and mentoring junior staff.</li><li>M 365 skills</li></ul>

Role Description: <ul><li>As a process manager with our client, you will focus on delivering results today and implementing changes that shape the future.</li><li>You will be assigned a specific area within the process chain where you’ll take responsibility for process outcomes and risk management.</li><li>Due to the rapidly evolving energy market, our client’s team needs to expand to ensure timely and complete implementation of essential process changes.</li><li>In the coming period, we are seeking reinforcement for initiatives like the implementation of the new energy law, expected to take effect in mid-2025</li><li>Additionally, our client aims to further professionalize billing chains and settlement processes with other market participants in the energy sector.</li><li>Our client’s objective is to deliver optimal process performance and an outstanding customer experience (NPS) for business clients.</li><li>Key areas of focus include enhancing the customer journey and advancing the digitization and automation of customer processes.</li></ul> Responsibilities: <ul><li>Identify and implement cross-chain process optimizations and projects within commercial and service operations.</li><li>Prepare for the implementation of the new energy law.</li><li>Develop process flows, customer journeys, work instructions, and training materials.</li><li>Lead the change process and execute system changes within sourcing, CRM, or billing systems, as well as the online business environment.</li><li>Conduct data analysis to support business cases or process analysis.</li><li>Support digitalization goals through automation and AI initiatives.</li><li>Enhance NPS scores for business clients.</li><li>Our client is focused on the marketing, sales, and service needs of business customers. The Process Management team comprises ambitious professionals preparing the business process chain for a customer-centered, sustainable future. The team operates with an agile structure where process managers contribute in multiple roles. You will report directly to the Manager of Process Management for the Business Market.</li></ul> Requirements: <ul><li>We are looking for a proactive, experienced process manager with a natural drive for improvement.</li><li>You are capable of managing cross-functional projects and process optimizations.</li><li>Your critical, solution-oriented mindset helps you consistently deliver value to customers and the organization.</li><li>Key qualities include a result-oriented and customer-centered approach, strong problem analysis skills, and effective collaboration.</li><li>You bring expertise in process design, user story development, and requirement gathering to drive improvements.</li><li>You use data analysis and customer feedback to pinpoint opportunities, convincingly guiding stakeholders through change in a dynamic environment.</li><li>Minimum of 5 years of relevant experience, such as in process management, product ownership, or product management; experience in consultancy and/or the energy market is a plus.</li><li>Demonstrated success in optimizing complex processes and achieving strong operational results.</li><li>Proficiency in analyzing and refining processes and creating requirements, process flows, and business cases.</li><li>Strong data analysis skills and the ability to base improvement strategies on factual insights.</li><li>Proficient in Dutch, both written and spoken.</li><li>Experience with Lean Sigma methodologies is an advantage.</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Provide technical input to LP and economic modeling.</li><li>Develop chemical process yields, qualities, and balances for process configurations in the refining and chemical units.</li><li>Provide insights and recommendations in the financial model output and the ability to guide management to select the best configurations for LTC project cases.</li><li>Provide technical support for capital projects involving petrochemical units at various stages of the project life cycle (pre-feasibility, feasibility, pre-feed, feed basic design, detailed engineering, and construction).</li><li>Analyze the market and identifying opportunities for business growth.</li><li>Conduct research on competitors to identify opportunities for new products or services</li><li>Develop effective strategies to increase brand awareness in target markets</li><li>Research new technologies, regulations, and other factors that may affect business models</li><li>Develop effective project execution strategies, plans, and teams</li><li>Establish new client relationships and maintaining existing ones in order to generate revenue</li><li>Deliver the tools, templates, and systems to ensure the safe, passionate, and flawless delivery of the project.</li><li>Ensure stage deliverables are developed to support estimating.</li><li>liaison between project management and technical disciplines to achieve integration across all project disciplines.</li><li>Ensure that the contractor has the appropriate tools and systems for executing the project.</li><li>Ensure scope, risk, and interfaces are captured; manage interfaces between internal and external parties and document them.</li><li>Manage scope development and its impact on cost and schedule.</li></ul> Requirements: <ul><li>Bachelor’s degree in Engineering, preferably chemical Engineering.</li><li>At least 15 years of related experience, with a focus in the Refining and petrochemicals industry.</li><li>At least two years’ experience in linear programming and economics modeling.</li><li>Strong experience in chemical derivative process licensor selection and technology analysis.</li></ul>

Responsibilities: <ul><li>Global primary interface and contact point: Serve as the primary interface between the customer and company, develop and maintain a good trusting relationship with the customer to position company as a strategic partner.</li><li>Cross functional and regional collaboration: Globally manage the escalation from client and company internal, work closely with internal teams such as regional sales, FAE, pricing, customer support and operation to ensure seamless delivery of products or services to the global footprint of client.</li><li>Interlock with OEM teams: Coordinate with multiple of OEM teams to have the strategic alignment and execution for the significant OEMs and projects to maximize company revenue and market share globally.</li><li>Lead the pricing and contract negotiations: Lead and finalize the negotiation of ODM quotation, QBR pricing and contract terms to achieve mutual beneficial outcomes for both of TE and client.</li><li>Develop and implement account plans: Regular monitoring and analyzing the account performance metrics, keep abreast of market trends, competitor activities and industry developments, providing insights and leadership to the internal co-workers. Developing strategic account plan to identify the key opportunities for business growth, addressing customer objectives and aligning company solutions and services accordingly.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree or above</li><li>At least 5 years of working experiences on sales or customer facing roles in the interconnect industry or in OEM/ODM</li><li>Must understand OEM/ODM business model and the culture of the industry</li><li>Excellent communication skills with the proactive approach to influence and build credible relationships with cross functional/regional teams inside and outside of company</li><li>Capable of working independently with minimal supervision to take ownership of and maintain progress on multiple tasks</li><li>Good command of English</li><li>Team player, Proactive, Self-disciplined, Multi-tasking, Problem solving</li><li>Ability to work under stress and in a fast-paced environment</li></ul>

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via channels such as telephone &amp; email by following up on Marketing Qualified Leads (MQL’s) and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Conversations with the customers are geared towards understanding the customer’s needs through relevant probing questions and by extending conversations around project/opportunities.</li><li>A warm handoff of opportunities along with all required details to account managers for further nurturing.</li><li>Promote portfolio of products to drive revenue.&nbsp;</li></ul> Requirements: Education: <ul><li>Bachelors technical or business degree preferred or equivalent experience</li></ul> Skills &amp; Experience: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner</li><li>Demonstrates ability to share creative and new ideas</li><li>Consultative selling experience desired</li><li>Relevant product or industry experience a plus</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li><li>Mandarin speaking, writing and typing is required.</li><li>One to two years working experience is preferred, fresh graduates are welcome for the application as well.&nbsp;</li></ul>

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61 client Jobs found

Bi-Lingual HR Generalist

Senior Product Development Manager

Strategy & Business Development Manager

Account Manager Den

EUC Desktop Engineer (M365)

Process Manager

Customer Account Manager

ASC - Business Development Specialist

Account Manager III

Solution Consultant

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61 client Jobs found

Bi-Lingual HR Generalist

Senior Product Development Manager

Strategy & Business Development Manager

Account Manager Den

EUC Desktop Engineer (M365)

Process Manager

Customer Account Manager

ASC - Business Development Specialist

Account Manager III

Solution Consultant

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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