Head of Key Account, APM

EUC Project Manager

Application Support Lead (Retail & Wholesale)

Software Engineer, Quality Analyst

Product Designer, Salesforce Field Service Management

Testing

Infra & Network Security Lead

Salesforce Engineer

SAP Senior Software Engineer (Hybrid)

Responsibilities: Customer relationship and account management: <ul><li>Act as the primary interface between and STEA (Strategic Enterprise Accounts) within the Area.</li><li>Manage and develop relationships at both Area and FL levels, ensuring close collaboration with the Global Account Head, local Key Account Managers and BL sales development directors.</li><li>Develop strong C-suite relationship which may be fostered across Area and Global level executive leadership team and EXB-1.</li><li>Execute and oversee Area-specific account plans, ensuring they are aligned with Global strategies and tailored to meet regional customer needs.</li><li>Lead efforts to strengthen position as a Trusted Partner of Choice through all phases of the customer lifecycle, including new installations, service, and modernization.</li><li>Oversee agreement deployment across the Area, maximizing opportunities and ensuring compliance with customer requirements.</li><li>Generate a clear understanding of the customer’s web of influence.</li><li>Proactively manage escalations and address customer issues, promoting strong collaboration and service excellence.</li><li>Monitor and ensure that appropriate governance structures are in place for effective account management.</li><li>Host regular webinars to build the brand within the Area.</li><li>Represent at industry events, conferences, and customer meetings to strengthen relationships, promote offerings, and expand networks.</li><li>Actively participate in and support customer-focused events and marketing initiatives to raise brand awareness and generate new leads.</li></ul> Sales and growth management: <ul><li>Drive sales growth by actively managing the opportunity pipeline and sales funnel, ensuring that the account portfolio is well-positioned for both short- and long-term success.</li><li>Lead tenders and negotiations at the Area level, working closely with Global and local teams to ensure successful outcomes.</li><li>Establish oversight processes to track and monitor key opportunities and projects.</li><li>Collaborate with internal teams to develop and execute strategies that drive customer value and account profitability.</li><li>Identify innovation pilot sites in collaboration with the Global Innovation and Global Business Development teams, and lead to full development stage and potential scale.</li><li>Maintain a strong understanding of competitive dynamics and industry trends to position effectively in the marketplace.</li></ul> Performance and financial oversight: <ul><li>Track, analyze, and report on Area-level KPIs, focusing on OR/sales growth, profitability, customer satisfaction, and overall account health.</li><li>Manage budgeting, forecasting, and financial performance across all business lines, ensuring profitability and compliance with targets.</li><li>Ensure effective management of billing, debt collection, contract administration, and Area-level spend reporting (including rebates when not coordinated by Global).</li></ul> Operational and asset management: <ul><li>Implement and oversee Asset Management Plans, ensuring they meet customer needs and maximize the value of customer assets.</li><li>Support ad hoc contractual requirements, such as condition reports, additional testing, and inspections.</li><li>Ensure smooth operational execution, including customer-specific contractual tasks and compliance with agreed-upon deliverables.</li><li>Collaborate with internal and external stakeholders to ensure the efficient deployment and maintenance of customer assets, identifying opportunities for operational improvements and cost optimization.</li></ul> Leadership and collaboration: <ul><li>Lead and coach FL Key Account Managers, in a matrix, ensuring alignment with Area strategies and fostering cross-functional collaboration.</li><li>Facilitate information sharing and coordination between Global, Area, and FL teams to ensure transparency and strategic alignment.</li><li>Drive brand visibility within the STEA at the Area level, focusing on strategic initiatives such as digital, sustainability, and innovation.</li></ul> ﻿Requirements: <ul><li>10 years direct experience in global account in the area/ region</li><li>Experience working in building industry or building maintenance</li><li>Excellent leadership &amp; customer relationship management</li></ul>

Responsibilities: <ul><li>Coordinate internal resources and third parties/vendors for the flawless execution of projects</li><li>Ensure that all projects are delivered on-time, within scope and within budget</li><li>Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility</li><li>Ensure resource availability and allocation</li><li>Develop a detailed project plan to track progress</li><li>Use appropriate verification techniques to manage changes in project scope, schedule and costs</li><li>Measure project performance using appropriate systems, tools and techniques</li><li>Report and escalate to management as needed</li><li>Manage the relationship with the client and all stakeholders</li><li>Perform risk management to minimize project risks</li><li>Establish and maintain relationships with third parties/vendors</li><li>Create and maintain comprehensive project documentation</li><li>Key Responsibilities and Key performance indicators&nbsp;</li><li>Deliver the project following the project governance set by client in stipulated time</li><li>Manage Stakeholders and update them regularly</li><li>Manage Project resources and track the delivery of project</li><li>Ensure any risk or issues are brought to Stakeholders attention</li><li>Ensure cost of the project is tracked and any increase in scope is accounted</li><li>Completion of project and deliverables to client in timely manner</li></ul> Requirements: <ul><li>Bachelors in Computer related discipline.</li><li>Minimum 8 years of experience.</li><li>Great educational background, preferably in the fields of computer science or engineering for technical project managers</li><li>Proven working experience as a project administrator in the information technology sector</li><li>Solid technical background, with understanding or hands-on experience in software development and web technologies</li><li>Excellent client-facing and internal communication skills</li><li>Excellent written and verbal communication skills</li><li>Solid organizational skills including attention to detail and multi-tasking skills</li><li>Strong working knowledge of Microsoft Office</li><li>PMP / PRINCE II certification is a plus</li></ul>

Responsibilities: <ul><li>Provide technical leadership in support of the organizations digital bank implementation.</li><li>Responsible for overall delivery of the mobile/internet banking platform or country implementation of a digital banking platform.</li><li>Provide management oversight to IT area leads, Chapter Leads and other senior IT professionals. Maintain strong collaboration and partnership with business and product teams.</li><li>Provide thought leadership and facilitate the sharing of knowledge between digital bank team and across other organizations teams to strengthen capabilities and the organizations ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of digital bank portfolio.</li><li>Drive digital transformation – support and drive digital business and technology change through organisational, cultural, behavioural and process changes.</li><li>Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.</li><li>Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads.</li><li>Build Capabilities - Responsible for building a “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.</li><li>Manage By Empowering - The ITAL must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The ITAL is not involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform/Tribes/Squad business leads.</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience 9+ years technical and delivery experience, preferably in a banking or wholesales banking environment.</li><li>Experience in mixed development methodology development waterfall and Agile delivery</li><li>Strong organizational and leadership skills.</li><li>Ability to transform traditional development organisations into high performance squads.</li><li>Ability to nurture individual tribe leads / IT area leads into high performing rockstars.</li><li>In depth experience on 1 or more programming languages, such as Java, React.JS</li><li>Familiar with application hosting technologies, such as Apache, JBOSS, Weblogic.</li><li>Experienced in: o Various API design (RESTFUL, SOAP) and microservices architecture o Hybrid mobile solution. o Digital banking solution for SME/ corporate banking. o Developing web applications using Java/J2EE technologies o Configuration, deployment of enterprise applications with JBOSS o All the phases of Software Development Life Cycle from Analysis to Production support o Developing micro services and consuming RESTful web services.</li><li>Ensures technical execution, planning, advice, support, and mentoring of developers, architects and analysts</li><li>Strong knowledge on: o Web applications security, such as authentication &amp; authorisation, session management, data security and other best practice to protect web applications from vulnerabilities and threats o Identifying backend performance bottlenecks on both application &amp; integration layers, and performs relevant optimizations. o Design principles and design patterns. o All architecture layers.</li><li>Familiar with server-side Frameworks – Core-Java, Apache Camel, Maven, Spring framework, Spring Boot, Multi-threading, JDBC, JMS, Hibernate, JPA, JSON, Mockito, Swagger, OpenShift, Kubernetes.</li><li>Familiar with database technologies such as Oracle, MariaDB. Performing design and code review for other team members.</li></ul>

Responsibilities: <ul><li>Understand the test requirements and getting the team aligned with the same.&nbsp;</li><li>Participating on all technical aspects, interacting with client for all technical inputs and queries.&nbsp;</li><li>Automation and integration of complex processes.&nbsp;</li><li>Work closely with the development team on becoming the SME of the product.&nbsp;</li><li>Strong Testing Fundamentals , testing tools, reporting and frameworks.&nbsp;</li><li>Build and maintain the automation regression suite for the white box testing of the products.&nbsp;</li><li>Participate in requirement grooming and think form end customer perspective.&nbsp;</li><li>Should own all aspects of Testing, QA Framework for existing Products and Product end-to-end testing across functional, Security and Automation.&nbsp;</li><li>Work in a dynamic Agile environment and come up with solutions to meet project needs.&nbsp;</li><li>Communicate with Client and end customers in written and verbal.&nbsp;</li><li>Should be able to interact with client and customers for Escalated Customer Issues/Bugs.&nbsp;</li></ul> ﻿Requirements: <ul><li>Manual/Automation Testing - DataCom (Networking , Security, L2-L3, L4-L7 Protocols)&nbsp;</li><li>Hands on experience on Networking products Switch Router and Firewall&nbsp;</li><li>Good testing experience in Datacom/IP-Networking/Switching/routing domain.&nbsp;</li><li>Knowledge of Networking (L2/L3 protocols)&nbsp;</li><li>Knowledge of Testing tools : IXIA/SPIRENT&nbsp;</li><li>Security testing tool - Nessus, OpenVas, Achilles, Defensics (Anyone)&nbsp;</li><li>preferably knowledge / hands on in traffic generation tools such as IXIA or Spirent,&nbsp;</li><li>Performance and scalability testing, security, Penetration testing. packet sniffing tools.&nbsp;</li><li>Linux/containers Knowledge&nbsp;</li><li>Good understanding of testing concepts and hands-on experience in functional/sanity/regression testing.&nbsp;</li><li>CI/CD: Jenkins, GitHub, Bitbucket Actions&nbsp;</li><li>Scripting: Python and/or Shell is a must&nbsp;</li><li>Working experience in Routing protocols such as RIP, OSPF, BGP, MPLS VRRP&nbsp;</li><li>Good understanding of Management interface such as SNMP, Web, Yang, Netconf, Rest based interfaces etc&nbsp;</li><li>Good understanding of testing concepts and hands-on experience in functional/sanity/regression testing.</li><li>Strong written and oral communication skills.&nbsp;</li><li>High levels of motivation with a can-do attitude.&nbsp;</li></ul>

Responsibilities: <ul><li>Conduct user interviews, surveys, and usability testing to understand the pain points of field service workers, dispatchers, and managers.</li><li>Collaborate with customer support teams to gather feedback and pain points directly from the end-users.</li><li>Analyze market trends and competitors to ensure that Salesforce FSM is competitive and meets the needs of various industries.</li><li>Develop user personas, user journeys, and detailed workflows based on research and business requirements.</li><li>Define and document design specifications, including wireframes, prototypes, and high-fidelity mockups.</li><li>Work closely with product managers and engineers to align the design vision with technical and business constraints.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Salesforce Platform Experience :A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus&nbsp;</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li></ul> Certifications (Preferred): <ul><li>Salesforce Certified Administrator: Validates the ability to configure and manage the Salesforce platform.</li><li>Salesforce Certified Platform App Builder: Demonstrates proficiency in declarative development and application design.</li><li>Salesforce Certified Platform Developer: For candidates with custom development experience in Apex, LWC, and Visualforce.</li><li>Salesforce Certified Field Service Consultant: Demonstrates expertise in designing and implementing Salesforce Field Service solutions.</li></ul>

Responsibilities: <ul><li>Create personas and user stories to ensure the product addresses real-world needs.</li><li>Run tests with real users to validate design solutions and identify areas for improvement.</li><li>Collaborate with product managers, developers, and other stakeholders to align on business goals, technical constraints, and user needs.</li><li>Contribute to Salesforces design system to ensure consistency across the Field Service product suite.</li><li>Create user flows and wireframes that streamline field service operations, ensuring that both the service agents and dispatchers can work efficiently.</li></ul> Requirements: <ul><li>Salesforce Platform Experience: A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.&nbsp;</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus.</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li><li>Salesforce platform experience, administrative task, integration, API, Salesforce integration methods, Data model.</li><li>APEX &amp; LWC</li></ul>

<h2>About the job</h2> About Tabsquare TabSquare provides AI-powered technology solutions for the F&amp;B industry. Through TabSquares solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers. TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience. TabSquare is a market leader with operations in Singapore, Malaysia, Indonesia, Australia, the Philippines, Taiwan, Thailand, Hong Kong, Sweden, and the UAE. Trusted by thousands of restaurants, TabSquares clients include well-known F&amp;B brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, Zingrill Holdings, The Coffee Club, Old Town White Coffee, Secret Recipe, and many more. TabSquare is a wholly owned subsidiary of Delivery Hero, a global leader in the food delivery industry. For more information, visit <a href="http://www.tabsquare.ai/" rel="noopener noreferrer" target="_blank" style="color: var(--color-text);">http://www.tabsquare.ai</a> Responsibilities: <ul><li>Estimate, plan, prioritize and coordinate testing activities for the cross functional QA team.</li><li>Review requirements, specifications or design documents to provide timely and meaningful feedback</li><li>Create detailed, comprehensive, and well-structured documentations, test plans and test cases.</li><li>To perform system testing and end-user testing on our suite of solutions (end to end); comprising web-based applications, mobile apps on both Android and iOS platforms.</li><li>Track QA metrics, like defect densities and open defect counts and do updates on daily, weekly and monthly basis. </li><li>Design, develop and execute Automation Scripts using Katalon Studio / Selenium or similar tools.</li><li>Support and manage UAT, Sanity, Regression activities in multiple environments.</li><li>Monitor, debug and compare the system logs, error using Datadog in multiple environments.</li><li>Work closely with the stakeholders, engineering team and also the product team, to ensure the quality/stability of the software releases.</li><li>Research on new technologies or market trends, to be able to propose new solutions/features, recommendations or ideas to improve the software solution.</li><li>Adopts and improves all required QA Processes, SOP and Ground Rules as needed.</li><li>Perform other relevant duties as assigned by Head/Managers.</li></ul> The Employee, as per business needs, may be required to undertake any other such duties as may be assigned in line with the employee’s position, skills, and capabilities. Requirements: <ul><li>Bachelors degree in Computer Science / Application or related major.</li><li>Minimum 4-6 years of hands-on experience in Manual &amp; Automation Testing.</li><li>Excellent communication skills and a good command of English.</li><li>Self-motivated, detail-oriented, with strong analytical and problem solving skills. Able to work independently with minimum supervision.</li><li>Good understanding of the software development, testing &amp; bug life cycle process.</li><li>Strong technical experience and ability to automate tests using Java, JS or Python.</li><li>Technical experience with API’s, JSON, SQL, HTML and tools like Postman to check &amp; validate test results.</li><li>Technical experience with CI/CD tools like Jenkins, Gitlab and Load Test tools like Locust, JMeter.</li></ul> Tools / Technology: Selenium, Cucumber, Java, Rest Assured, Katalon, Appium, JMeter, Locust, TestRail, Datadog, PostMan, Sequel Pro, Slack, Atlassian.

Responsibilities: <ul><li>Manage and guide the security team responsible for infrastructure and network security.</li><li>Monitors network performance, troubleshoots issues and deploys solutions</li><li>Manage front-line technical support to end users on various technical issues and problems regarding their Access</li><li>Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.</li><li>Familiarity with Service Management tools (eg:ISM/ Service Now/BMC remedy) for the logging and tracking of incidents, and service requests</li><li>Implement and manage continuous security monitoring solutions for infrastructure and network components</li></ul> Requirements: <ul><li>10-13+ years of Cyber security for Firewall, Proxy, VPN IPS</li><li>Working experience, having played roles as VPN end-to-end implementation.</li><li>Strong reliability and high quality and security awareness.</li><li>Knowledge of web and application servers (Apache/IIS/Tomcat/Websphere)</li><li>Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.</li><li>Candidate should have experience in Zscaler private Access (ZPA) VPN end-to-end implementation.</li><li>Experience in Deep troubleshooting experience with Zscaler VPN and other Firewalls.</li><li>Knowledge of ITIL incident and problem management.</li><li>Knowledge of Security Incident Event Management ( IBM QRader SIEM) is a add on</li><li>Must be familiar with Network Protocol Analyzers (tcpdump, Wireshark)</li><li>Must have deep understanding of network protocols and network security TCP/IP, UDP, DHCP, FTP, SFTP, SNMP, SMTP, SSH, SSL, DNS, RDP, HTTP and HTTPS.</li><li>The network security SME possesses the technical hand on capability and experience to assess current network security posture, document current/future state, provide roadmap/gap analysis for implementation activities</li><li>Good understanding of financial domain and Security IT.</li><li>Good to have experience with other security solutions like Firewall – Checkpoint or Palo Alto etc. Knowledge of Linux and web application servers (Apache/IIS/Tomcat)</li><li>Hands on experience on Firewall (Palo Alto, CISCO), VPN (Zscaler), Proxy (forward, Reverse, Transparent and Web 2.0), SSL interception/MITM &amp; Data leakage space, Security Analytics. Implementation, customization, coding, Support.</li></ul>

Responsibilities: <ul><li>Participate in discussions and negotiations with business representatives about requested functionality</li><li>Development and implementation of the Salesforce applications, ability to lead the development of the end-to-end Salesforce solutions using OOB, Configuration and Customization - Lightning components, APEX Class, Triggers, Visualforce pages, Formulas</li><li>Working with automation of the business processes using Salesforce automation tools: Lightning flows, Workflows, Assignment Rules, and Alerts</li><li>Building the integrations between Salesforce and Cloud/On-Prem external applications using REST, SOAP APIs, oath and Single Sign-On</li><li>Participate in the code reviews and ensure the code achieves appropriate test coverage</li><li>Working of the DevOps processes migrate changes from development to QA to production environment using Flosum or other industry leading toolsSalesforce Certification: Admin, Platform Developer</li><li>Designing and developing custom user interfaces using Visualforce.</li><li>Creating custom objects, fields, and relationships to tailor Salesforce to business requirements.</li></ul> Requirements: <ul><li>Ability to author technical solution approach and design documentation</li><li>Analytical skills and ability to debug and resolve issues/defects</li><li>Experience with data updates / data migration using Data Loader and other Salesforce tools</li><li>Experience with Salesforce Governor limits</li><li>Some Project Management Skills</li><li>Strong knowledge with Service Cloud, CRM Analytics &amp; Service Business Processes (Email to Case, Web to Case, Digital Engagement (Chat, Messaging), Phone to Case, CTI Vendors,Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)</li><li>Knowledge of the Scaled Agile Methodology including program increments, PI Planning, Scrum of Scrums, and other Scaled Agile ceremonies. Participate in daily scrum meetings, analyze,and assign user stories to agile development team</li><li>Strong understanding of the Microsoft productivity suite (Excel, Word, Power Point)</li><li>Written and verbal communication skills</li><li>Self-Motivated learner</li></ul>

Responsibilities: <ul><li>Apply software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.</li><li>Participate in peer code review sessions to review code, coach peers and ensure code quality.</li><li>Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.</li><li>Incorporate the companys engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.</li><li>Collaborate to lead demonstration and continuous feedback sessions to improve development and help drive the long term vision.</li><li>Participate in the engineering community by maintaining and sharing relevant technical approaches and modern skills.</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.</li><li>Other duties as assigned</li></ul> Requirements: Qualifications Minimum Qualifications <ul><li>Bachelors degree in a related field or equivalent experience</li><li>Confirmed experience automating pipelines for continuous integration, testing, delivery and security</li><li>Confirmed experience architecting applications, databases, services or integrations</li><li>Minimum of four years of related work experience</li></ul> Preferred Qualifications <ul><li>Experience within SAP ABAP, Fiori, and OOP</li><li>Experience with Enhancement framework, CDS Views, AMDP, BOPF</li><li>Experience with Odata, Web Services, PI/PO, MII, ALE, and idoc</li><li>Experience with Adobe forms</li><li>Exposure to Agricultural Commodity Management (ACM) or prior experience with Commodity Trading and Settlement.</li></ul>

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13 web dynpro Jobs found

Head of Key Account, APM

EUC Project Manager

Application Support Lead (Retail & Wholesale)

Software Engineer, Quality Analyst

Product Designer, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

Testing

Infra & Network Security Lead

Salesforce Engineer

SAP Senior Software Engineer (Hybrid)

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13 web dynpro Jobs found

Head of Key Account, APM

EUC Project Manager

Application Support Lead (Retail & Wholesale)

Software Engineer, Quality Analyst

Product Designer, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

Testing

Infra & Network Security Lead

Salesforce Engineer

SAP Senior Software Engineer (Hybrid)

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