Manufacturing Engineer II

Account Executive-Cloud and AI

Engineer (Equipment Integration and Automation)

Oracle Database Administrator

Consulting Principal AWS Cloud Engineer

Customer Service and Admin (CS&A) Team Lead

Platform Engineer

Manager, Platform Engineer

Front Office Support Consultant

Field Sales Executive (Business Development Manager)

Responsibilities: <ul><li>Analyze and improve all existing equipment, processes, and designs as required</li><li>Create manufacturing documentation to support existing processes and equipment in accordance with ISO 9001 requirements</li><li>Train the engineering technicians and other manufacturing personnel on the production floor on new processes or equipment.</li><li>Design and implement processes, equipment, and documentation for all new projects</li><li>Design small fixtures and tooling</li><li>Participate in cost reduction and cost of quality programs</li><li>Assist maintenance in troubleshooting and repair of equipment</li><li>Assist Design Engineering with prototyping of new or modified products</li><li>Support production and development of new products through independent review, root cause analysis, corrective action, discrepancy handling, and defect prevention</li><li>Conduct process capability studies, design experiments, conduct studies and analyze to ensure products meet requirements</li></ul> Requirements: <ul><li>Personal computer skills such as MICROSOFT OFFICE and relational database.</li><li>Excellent communication skills</li><li>Ability to work well in a Team environment</li><li>Effectively present information and respond to questions from groups</li><li>Ability to work under direct supervision</li><li>Ability to work with clearly defined project steps</li><li>Possess some limited knowledge of new product development processes and work flow</li><li>Possess a working knowledge of some SBU product lines</li><li>Experience in participating on multi-disciplinary product development teams</li><li>Basic knowledge of a particular technical area</li><li>Bachelor’s degree in an engineering field.</li><li>2-5 years of experience</li></ul>

Job Description: <ul><li>As Sales Specialist you will join the DC CAI architecture sales team in India to manage some of the largest account.&nbsp;</li><li>Your primary focus will be to drive growth of CAI in the Enterprise Segment &amp; create thought with customers and partners in India to drive multi-cloud portfolio.&nbsp;</li><li>In this capacity you will have to collaborate with the global, APJ regional teams as well as work closely with the India sales and partner teams.</li></ul> Responsibilities: Sales Strategy &amp; Execution: <ul><li>Define, develop, and manage the go-to-market and sales strategy for the Cisco CAI Multi-Cloud portfolio,&nbsp;</li></ul> including: <ul><li>HyperFlex (HX)</li><li>Cisco Networking &amp; ACI</li><li>Cloud Management, Orchestration Software &amp; Analytics Ensure alignment with Cisco’s broader business goals and financial targets.</li></ul> Cross-Functional Collaboration: <ul><li>Partner closely with internal teams—including product sales specialists, regional sales, and account teams—to ensure successful strategy implementation and field execution.</li><li>Partner Ecosystem Development</li><li>Build and enable a strong partner ecosystem</li><li>Collaborating with existing partners and identifying new partner types aligned with emerging customer needs.</li><li>Driving joint go-to-market initiatives and partner enablement programs.</li></ul> Customer Focus – India Market: <ul><li>Engage directly with key Indian customers to position Cisco as the preferred technology partner for their cloud and digital transformation initiatives.</li><li>Champion a customer-first mindset to tailor solutions and drive adoption.</li></ul> Market Intelligence &amp; Pipeline Development: <ul><li>Anticipate market trends, customer requirements, and competitive dynamics to shape the future pipeline and evolve the sales strategy accordingly.</li></ul> Requirements: <ul><li>12+ years of DC solutions experience in an IT sales organization that includes selling products such as servers, hyper converged solutions, DC Networking products, Cloud technologies, DC Software etc.</li><li>Experience in building a business around Cloud solutions &amp; Data center switching portfolio</li><li>Positive relationships with SIs &amp; Customers in India</li><li>In depth understanding of DC Trends and evolution strategic mindset with a proven ability to drive sales initiatives in complex, multi-stakeholder environments.</li><li>Strong understanding of cloud infrastructure, software-defined networking, and cloud management platforms.</li><li>Experience working in or with the Indian enterprise technology market.</li><li>Ability to influence across organizational boundaries and at executive levels.</li><li>Excellent communication and relationship-building skills—both internally and external</li></ul>

Responsibilities: <ul><li>To define, initiate, develop, coordinate, manage and evaluate the introduction of Equipment Integration, MES/ Process routing /Automation System in the Factory as a champion of these systems.&nbsp;</li><li>Define and develop system application transfer between Singapore and other factory locations.&nbsp;</li><li>Provide control and validated solution through analysis of various technical aspects through determination of the main reason behind a problem.&nbsp;</li><li>Provide guidance and coach engineers, technician and/or operator in various kinds of system.&nbsp;</li><li>Ensure system improvement projects are completed on-time with accountability and ownership.&nbsp;</li><li>Prepare comprehensive reports on the project activity and end results. Ensure good writing documentation.&nbsp;</li><li>Responsible for choosing and qualifying external suppliers.&nbsp;</li><li>Oversee at least one or more of the systems: MES (UI), MES (Master Data configuration), FE/BE Process routing creation, FE/BE Equipment Integration, AMR robotic</li></ul> Requirements: <ul><li>Experience in software applications such as System MES, Promio, SEMGEM and SQL Programming would be added advantage.&nbsp;</li><li>Capable enough of measuring and analyzing the impact of the decision taken by them during a project execution.&nbsp;</li><li>Bachelor’s Degree preferable in Engineering or equivalent.</li></ul>

Responsibilities: <ul><li>Design, implement, and maintain Oracle database systems to meet project and business requirements.</li><li>Perform database migration projects, including upgrades and platform transitions.</li><li>Ensure database performance, reliability, and scalability through optimization and tuning.</li><li>Monitor database health, identify potential issues, and implement corrective actions.</li><li>Manage backup and recovery processes to ensure data integrity and disaster recovery readiness.</li><li>Configure and maintain database security, including user roles, privileges, and encryption.</li><li>Collaborate with development teams to support application performance and troubleshooting.</li><li>Provide documentation, reports, and regular maintenance support for Oracle databases.</li></ul> Requirements: <ul><li>Diploma/Degree in Computer Science, Information Technology, or related fields.</li><li>At least 8 years of hands-on experience with Oracle database projects in GCC environments.</li><li>Strong knowledge of Oracle database architecture, performance tuning, and backup/recovery strategies.</li><li>Experience with AWS RDS for Oracle and Oracle RAC.</li><li>Experience in Oracle TDE implementation.</li><li>Proficient in Oracle database patching, upgrades, and migration.</li><li>Experience in database migration from on-premise to AWS has added advantage.</li><li>Experience in writing Linux shell script to perform data validation on migrated data.</li></ul>

Responsibilities: <ul><li>Demonstrated ability to drive cultural change and advocate for cloud transformation Key Responsibilities Cloud Strategy &amp; Leadership&nbsp;</li><li>Develop and implement a comprehensive AWS cloud strategy, ensuring alignment with business and technology goals.&nbsp;</li><li>Provide technical leadership and advocacy, championing cloud-native best practices and innovation.&nbsp;</li><li>Lead and drive architectural decisions, ensuring scalability, security, and operational efficiency.</li><li>Cloud Architecture &amp; Design&nbsp;</li><li>Architect secure, scalable, and highly available AWS cloud environments.&nbsp;</li><li>Develop and maintain enterprise-wide cloud blueprints, patterns, and frameworks to drive consistency.&nbsp;</li><li>Research and integrate emerging cloud technologies to foster continuous innovation. Infrastructure as Code &amp; Automation&nbsp;</li><li>Lead adoption and implementation of Infrastructure as Code (IaC) using Terraform, AWS CloudFormation, and Helm.&nbsp;</li><li>Design and optimize CI/CD pipelines to streamline cloud deployments and operations.&nbsp;</li><li>Implement self-healing and automated failover mechanisms to enhance resilience and reliability.</li><li>Kubernetes &amp; Cloud-Native Technologies&nbsp;</li><li>Manage and optimize Kubernetes clusters (EKS, Helm, IAM) for scalability and security.&nbsp;</li><li>Define and enforce best practices for containerized applications and orchestration.&nbsp;</li><li>Improve Kubernetes networking, ingress, and observability solutions to enhance performance. Security &amp; Compliance&nbsp;</li><li>Establish and enforce security best practices for AWS environments, including IAM, WAF, Secret Manager, and encryption.&nbsp;</li><li>Implement zero-trust security models and secure multi-account AWS environments.&nbsp;</li><li>Conduct security audits, incident response, and ensure compliance with industry standards. Monitoring, Logging &amp; Reliability Engineering.</li><li>Deploy and manage monitoring tools (DataDog, Splunk, CloudWatch, Coralogix) to ensure visibility and observability.&nbsp;</li><li>Implement SRE principles to enhance system uptime, reliability, and efficiency.&nbsp;</li><li>Conduct post-mortem analysis and drive continuous improvements in cloud performance. Collaboration &amp; Thought Leadership&nbsp;</li><li>Work closely with software developers, system engineers, and security teams to design and implement cloud solutions.&nbsp;</li><li>Provide mentorship, training, and technical leadership to engineering teams.&nbsp;</li></ul> Requirements: <ul><li>10+ years of experience in IT, with at least 5+ years in AWS cloud engineering and architecture.</li><li>Deep understanding of AWS services, including EC2, EKS, RDS, S3, Lambda, VPC, IAM, Transit Gateway, and CloudFormation.&nbsp;</li><li>Expertise in Kubernetes (EKS, Helm, Daemon Sets, StatefulSets, Karpenter, external-dns, aws-cni).&nbsp;</li><li>Strong experience with Terraform, CloudFormation, and automation scripting (Bash, Python, PowerShell).&nbsp;</li><li>Hands-on experience managing CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps).&nbsp;</li><li>Proficiency in monitoring and logging tools (DataDog, Splunk, Coralogix, CloudWatch).&nbsp;</li><li>Strong networking and security knowledge (DNS, VPC, NAT, Security Groups, IAM).&nbsp;</li><li>Experience designing and developing scalable, production-grade software tools and automation scripts using Python. Preferred Certifications&nbsp;</li><li>AWS Certified Solutions Architect – Professional (or equivalent).&nbsp;</li><li>Additional certifications in Kubernetes (CKA), AWS Security, or DevOps are a plus. Leadership &amp; Soft Skills&nbsp;</li><li>Proven experience leading cloud architecture and strategy initiatives.&nbsp;</li><li>Ability to mentor and guide technical teams in a fast-paced, agile environment.&nbsp;</li><li>Strong problem-solving and troubleshooting skills in complex cloud environments.</li><li>Excellent communication skills with the ability to translate technical concepts for engineering, business, and executive stakeholders.&nbsp;</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: <ul><li>The Professional, Platform Engineering job maintains and partners to design and develop digital technology infrastructure to support information technology applications and services.</li><li>With limited supervision, this job collaborates with cross functional teams to implement new software features to meet user needs and business goals and upgrade existing platforms to improve performance and functionality through writing clean, efficient and scalable code and troubleshooting and debugging moderately complex issues.</li><li>This job also participates in code reviews to maintain high code quality and share knowledge with platform engineering team members.&nbsp;</li><li>SOFTWARE DEVELOPMENT: Partners to design and develop high quality software solutions by writing clean, maintainable and efficient codes.&nbsp;</li><li>AUTOMATION: Applies internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.</li><li>COLLABORATION: Partners with cross functional team of product managers, designers and other engineers to gather moderately complex requirements and deliver solutions that meet business needs.</li><li>TESTING &amp; DEBUGGING: Writes and maintains moderately complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software, applying test driven development as needed.</li><li>CONTINUOUS IMPROVEMENT: Identifies and suggests options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability.</li><li>DOCUMENTATION: Drafts and maintains comprehensive documentation for moderately complex software applications, deployment processes and system configurations.</li><li>TECHNICAL SUPPORT: Provides technical support and troubleshooting for moderately complex issues with deployed applications to ensure minimal downtime and fast resolution.</li></ul> Requirements: <ul><li>Minimum requirement of 2 years of relevant work experience.</li><li>Typically reflects 3 years or more of relevant experience.</li><li>Preferred Qualifications</li><li>Proficient in JavaScript, Java and Python</li></ul>

Responsibilities: <ul><li>The Manager, Platform Engineering job sets goals and objectives for the achievement of operational results for the team responsible for designing, developing and maintaining digital technology infrastructure to support information technology applications and services. This job oversees the delivery against project planning and prioritization, coordinates collaboration with cross functional teams, and allocates resources effectively and efficiently.</li><li>The job also leads the team to implement best in class industry standards to continuously improve the development process&nbsp;</li><li>PROJECT MANAGEMENT: Oversees the implementation and delivery of software projects, including resource allocation, to ensure they are completed on time and within scope.</li><li>TECHNICAL GUIDANCE: Leads the team to apply internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.</li><li>QUALITY ASSURANCE: Leads rigorous testing, code reviews, and adherence to best in class industry standards to ensure the quality and performance of software applications.&nbsp;</li><li>PROCESS IMPROVEMENT: Suggests continuous improvement initiatives and leads the implementation of approved standards to improve software development and deployment processes and operational excellence, applying test driven development as needed.</li><li>COLLABORATION: Coordinates collaboration with product managers, designers and other cross functional teams to gather requirements, set priorities and deliver resolutions to meet business objectives.</li><li>DOCUMENTATION: Leads and reviews the creation and maintenance of comprehensive documentation for software applications, deployment processes and system configurations.</li><li>TECHNICAL SUPPORT: Leads technical support and troubleshooting for deployed applications for minimal downtime and fast resolution of issues.</li><li>STAKEHOLDER MANAGEMENT: Maintains partnership with key internal and external stakeholders, understanding their needs and enabling effective communication to assure project alignment and success.</li><li>TEAM MANAGEMENT: Manages team members to achieve the organizations goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience.</li><li>Typically reflects 5 years or more of relevant experience.</li><li>Supervisor experience in software engineering.</li></ul>

Responsibilities: <ul><li>Work with multiple vendors to resolve daily BAU issues.</li><li>Work with Stakeholders to identify Business requirements and their processes.</li><li>Perform triages to keep updated on the daily issues and as well to prioritize the issues</li><li>The SCD Front Office Resource will be responsible for doing production support for TS/BidFX.</li><li>Perform heath checks for both systems.</li><li>Work closely with vendors and business.</li><li>Enable broker onboarding</li><li>Support incidents</li><li>Support enhancements.</li><li>Co-ordinate with various IT teams to ensure systems are up and running as per SOP.</li><li>Participate in DR and BCP activities.</li><li>Participate in Audit and yearly upgrades</li></ul> Requirements: <ul><li>Strong attention to detail demonstrated by ability to follow and develop specific, outlined, and detailed procedures (must have)&nbsp;</li><li>Any Graduate (Preferably graduated in IT)</li><li>Minimum 10 years’ experience in application/production support</li><li>Experience in supporting third party and internal Applications.</li><li>Experience in trading applications (Trading Screen, BidFX) or other Trade Execution systems</li><li>Monitoring batches</li><li>Broker /LP onboarding</li><li>FIX knowledge</li><li>Business domain knowledge of equities /FX/derivatives</li><li>Can write SQL queries for troubleshooting. 10.	Trade flow and compliance knowledge.</li><li>Have worked with external vendors and business users.</li><li>Knowledge of ITIL process</li><li>Domain knowledge of Financial Asset Classes (Equity, Bond, FX)</li></ul>

The Role:The objective of the Field Sales Executive (Business Development) is to grow the company revenue, profitability and trading base through achieving a forwarding sales target on an area specific basis. The incumbent will administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic location in line with the SSA Commercial business strategy, financial objectives and company policies. Key Responsibilities:Customer Relationship Management&nbsp;&nbsp;• Maintain on-going relationships with new and potential customers and sales partners&nbsp;&nbsp;• Partner with relevant to coordinate customer requests and products/ services that are being promoted&nbsp;• Work jointly with operations, offices, partners and affiliates to grow the Freight and Forwarding base in Southern Africa&nbsp;• Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.&nbsp;• Seek opportunities for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services. New Business (Business Development)&nbsp;• Administer field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment&nbsp;• Explore opportunities to for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services&nbsp;• Lead and share sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect&nbsp;• Responsible for the coordination of sales efforts for the geographic location, and provide information on competitors and suppliers to product management Target achievement (Agreed cost to company target)&nbsp;• The acquisition of new customers&nbsp;&nbsp;• Generation of quality leads&nbsp; Sales Calls&nbsp;• 8 customer engagements per week&nbsp;• Log customer engagements within MDS&nbsp; Data analysis and Reporting&nbsp;• Analyse and report on sales opportunities monthly to understand emerging trends within the market and industry.&nbsp;• Ensuring timeous communication to management on any potential changes within the customer’s business, industry and potential risk&nbsp;&nbsp;• Provide accurate monthly sales pack data to be used within ROSE calculation.&nbsp; MDS Quality&nbsp;• All client records should always be maintained with updated accurate customer details pertaining to:&nbsp;&nbsp;- Customer contact details&nbsp;&nbsp;- Contact name, email, current telephone number and job title&nbsp;&nbsp;- Opportunity naming conventions including correct verticals, sub verticals and revenue products.&nbsp;&nbsp;- Accurate Estimated closing dates&nbsp;&nbsp;&nbsp;- Accurate Client Revenue projections&nbsp;• Regularly correct issues or problems in existing systems and processes and make minor changes to achieve the enhancements in day-to-day activities.&nbsp; Minimum Requirements:• Excellent Communication and presentation skills.&nbsp;• Strong analytical skills.&nbsp;• Strong Networker.&nbsp;• Team player but also self-sufficient.&nbsp;• Minimum 5-8 years’ experience in International Freight Management.&nbsp;• Good understanding of Import/Export procedures and Incoterms.&nbsp;• Good client relationship management, communication and presentation skills.&nbsp;• Valid driver’s License and own vehicle.&nbsp;• Ability to present the company services and group in a professional manner&nbsp;• Willingness to acquire new skills and gain knowledge.&nbsp;• Work well under pressure, adhere to deadlines and be a self-starter.&nbsp;• Ability to work independently and be a team player simultaneously.&nbsp;• Must take ownership of the position, be dedicated and innovative.&nbsp;• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential.&nbsp;• Microsoft office – Excel, Word, Powerpoint and Outlook&nbsp;• Internet explorer&nbsp;• Matric&nbsp;• Diploma/Degree in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry).&nbsp;• Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1.&nbsp;

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61 troubleshooting and diagnostics Jobs found

Manufacturing Engineer II

Account Executive-Cloud and AI

Engineer (Equipment Integration and Automation)

Oracle Database Administrator

Consulting Principal AWS Cloud Engineer

Customer Service and Admin (CS&A) Team Lead

Platform Engineer

Manager, Platform Engineer

Front Office Support Consultant

Field Sales Executive (Business Development Manager)

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61 troubleshooting and diagnostics Jobs found

Manufacturing Engineer II

Account Executive-Cloud and AI

Engineer (Equipment Integration and Automation)

Oracle Database Administrator

Consulting Principal AWS Cloud Engineer

Customer Service and Admin (CS&A) Team Lead

Platform Engineer

Manager, Platform Engineer

Front Office Support Consultant

Field Sales Executive (Business Development Manager)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.