Customer Service / Order Management Specialist

Project Management Engineer

Solar Design Engineer

Product Development Engineering (Mechanical)

119443 Senior Product Engineer

127217 Senior Quality & Reliability Engineer

Responsibilities: Order Entry: <ul><li>Download customer orders and forecasts from customer portals, organize, and enter into SAP system.</li><li>Work with customers, sales, and planners to resolve system alerts and ensure order and forecast accuracy.</li></ul> Material &amp; Delivery Tracking <ul><li>Coordinate with internal planners to expedite materials, manage inbound stock, and ensure timely shipment from warehouse.</li><li>Track delivery to customer sites, covering new project samples, mass production, and aftermarket requirements.</li><li>Familiar with VMI/CMI processes; monitor stock levels, replenish in time, and track quantities consumed but not invoiced, as well as received but not yet&nbsp;</li><li>consumed inventory.</li></ul> Accounts Receivable Control: <ul><li>Follow up on overdue payments with customers.</li><li>Support sales in achieving monthly collection targets.</li></ul> Quality Issue Handling: <ul><li>Use SAP to process returns, replacements, or refunds for confirmed quality issues.</li></ul> Customer Special Requirements: <ul><li>Understand customer-specific shipping requirements (labels, delivery notes, returnable packaging, etc.) and prepare work instructions for warehouse in&nbsp;</li><li>advance.</li><li>Perform monthly reconciliation with customer statements and notify Finance for invoicing.</li></ul> Other Support: <ul><li>Assist sales with price applications and adjustments.</li><li>Handle related paperwork such as new account creation, FOC, CR&amp;DR, Rebate, and Cost Claim requests.</li></ul> Requirements: <ul><li>Bachelor’s degree. CET-4 English level or above, with strong written business English skills.</li><li>Minimum 2 years of experience in order management, planning, or similar roles.</li><li>Strong coordination, communication, and problem-solving skills, with ability to work under pressure.</li><li>SAP system experience required.</li><li>Proficiency in MS Office (especially Excel)</li></ul>

Responsibilities: <ul><li>Manage the overall project process, controlling schedule and quality to ensure timely delivery.</li><li>Develop project plans and set milestones during the initial stage.</li><li>Track progress of tasks, hold meetings when necessary, and drive team members to complete tasks efficiently.</li><li>Coordinate with procurement, cost, logistics, production staff, and suppliers to ensure smooth execution of project activities.</li><li>Review project budgets and costs; conduct tooling strategy meetings.</li><li>Identify alternative resources to reduce costs and make directional decisions based on project requirements.</li><li>Assess potential risks and arrange preventive actions to avoid them.</li></ul> Requirements: <ul><li>5–8 years of solid project management experience, especially with APQP and&nbsp;</li><li>PPAP quality knowledge and related project process management.</li><li>Age: under 40 years old.</li><li>Education: Bachelor’s degree (full-time) in engineering, preferably mechanical engineering or related fields.</li><li>Degrees in business administration, language, or arts will not be considered.</li><li>Work location: Building G1, No. 88 Dongchang Road, Suzhou Industrial Park (Suzhou 2.5 Industrial Park).</li></ul>

Responsibilities: <ul><li>Work with cross functional teams to transform VOC into internal specifications and design features, documented properly as Product Requirements Document.</li><li>Design and develop new products for renewable applications using metallic and polymeric material to meet customer requirements</li><li>Assess technical risk and compliance of project</li><li>Prototype sample development for feasibility studies</li><li>Product Data management of engineering bill of materials</li><li>Executing on cost optimization/reduction (VA/VE) opportunities for the business</li><li>Engineering communication with global team and localize global product teams in China</li><li>Preparing design verification test plans, Design C Process FMEAs, FEAs</li><li>Engineering sample preparation for design and process verification tests</li><li>Executing test plan within the lab, ensuring successful product testing and verification results</li><li>Perform failure mode analyses and improvements to optimize product</li><li>Recording results of design reviews, design decision meetings, and writing technical summaries</li><li>Assisting with product compliance and approvals for all new products and platforms</li><li>Work with FAI approvals, Process Capability Study, judging manufacturing deviations and make decisions on deviation acceptance</li></ul> Requirements: <ul><li>Must have a minimum of an Bachelors degree in a discipline of Engineering</li><li>More than 5 years design experience on connector, plug or terminal. Solar or battery energy storage relevant or power / utility design experience is plus,not must</li><li>Ability to develop connectors to meet critical global standards, such as ANSI, UL, IEEE, and IEC</li><li>Component material selection to optimize strength, electrical insulation, stability, and longevity, while meeting the product and standard requirements</li><li>Basic knowledge of product development processes in a stage-gate approach</li><li>A basic understanding of manufacturing processes, such as molding, stamping, plating, and assembly processes</li><li>Possesses high degree of initiative, technical competence, engineering process knowledge and strong communication skills</li><li>Fluent communication with own team, customers, internal business leaders and technology leaders in English (CET-4 or above)</li><li>LDFSS or DMAIC 6-sigma black or green belt an advantage</li><li>Familiarity of engineering software: Creo or Pro/E</li><li>Mastery of office software, such as Word, Excel, PPT, etc.</li></ul>

Responsibilities: <ul><li>Designing and developing new products to meet customer requirements within scope, schedule, and budget constraints by following company LeanPD process.</li><li>Innovating original ideas and design proposal for new products, studying the feasibility of customer specifications.</li><li>Leading new product technical data output, such as: 3D, 2D drawing and Design objective.&nbsp;</li><li>Initiating product design document, such as: PRD, DV/PV plan, Product review, Initial BOM, DFMEA and Significant Characteristic.&nbsp;</li><li>Leading product design review with function team and technical review with customer, and communicating with supplier feasibility study of components material.&nbsp;</li><li>Performing engineering calculations to analyze and describe product to ensure robust design with economic cost.</li><li>Working with FAI approvals, technical risk analysis, supporting 8D report and 5 WHY analysis, judging manufacturing deviations and making decisions on deviation acceptance.</li><li>Improving and enlarging existing products, quality improve and manufacture engineering support. Helping resolve technical problems or providing solutions of avoiding problems to ensure accurate implementation of production.</li><li>Understanding product testing procedures and equipment, reviewing evaluation or test report and confirming accuracy of report contents to ensure product meets quality specification.</li><li>Reviewing patent searches to evaluate patentability of proposed designs to ensure that others patents are not infringed upon.&nbsp;&nbsp;</li><li>Providing innovative solutions to reduce product cost, improving product quality, and improving process efficiency, documents and communicates potential IP to ensure TEs IP is protected.</li><li>Providing technical support to customers and Sales Engineers to ensure proper application of products in the field.</li></ul> Requirements: Education:&nbsp; <ul><li>B.S. of Engineering or Master or PHD, Mechanical Engineering preferred.</li></ul> Qualification &amp; Certification: <ul><li>Ability to perform complicated product development.</li><li>Be familiar with the customers requirements and transforms them into design objectives through communication with the customer.&nbsp;&nbsp;</li><li>Be familiar with related automotive standards such as USCAR, SAE,LV15, etc.</li><li>English good.</li></ul> Experience: <ul><li>B.S. of Engineering with 5 or more years of experience or Masters of Science with 2 or years of experience or PHD</li><li>More than 2 years HV Connector Design related experience.</li></ul> Technical Skill &amp; Competencies: <ul><li>Be familiar with product development process and related product manufacturing process.</li><li>Understanding of special characteristic significance for customer and TE</li><li>Understanding of basic automotive industry core tools, such as APQP, FMEA and PPAP.</li><li>A complete understanding and wide application of technical theories, principles, engineering tools and techniques, such as: GD&amp;T, DFM, DFA, DFSS, etc.</li><li>Ability to skillful use Cero software and drawing design, tolerance calculation.</li><li>Familiar with stamping, plating, molding, assembly and machine Application process.</li><li>Understanding of relevant technical standards and law regulations.</li><li>Ability to build strong internal/external working relationship.</li><li>Effective Interacts and communication within the team.</li></ul>

Responsibilities: Existing product sustaining – Product technology related: <ul><li>Solve product technical issues during production</li><li>Support customer requirements, such as application, testing, verification.</li><li>Support supplier issues.&nbsp;</li><li>Product redesign per request.&nbsp;</li><li>Cost reduction opportunity finding and execution.</li></ul> New product introduction: <ul><li>Working with project team to make sure new product can be launched in factory smoothly.&nbsp;</li><li>Working with development team to make sure all the technical issues have been solved before moving to factory and all the documents / records have been ready.&nbsp;</li><li>Involve new product development activities in early stage and share with development engineer for technical issues during production of similar products.&nbsp;</li></ul> Product extension:&nbsp; <ul><li>Extend existing product lines to meet customer’s requirements.</li><li>Lead extend project.</li><li>Other work assigned by management.</li></ul> Requirements: <ul><li>Bachelor’s degree at mechanical related.&nbsp;</li><li>At least 8 years’ experience for product development /&nbsp;</li><li>Strong multi-tasks management capability for planning and execution.&nbsp;</li><li>Independent product design capability for connectors.&nbsp;</li><li>Good ability for trouble shooting, data analysis, product improvement.&nbsp;</li><li>Strong communication skills.&nbsp;</li><li>Be familiar with connector manufacturing process.&nbsp;</li><li>Experience to work with factory.&nbsp;</li><li>Fluent English.</li></ul>

Responsibilities:&nbsp; <ul><li>Ensure mass production and quality during sample production to mass production, quality planning for early-stage projects.&nbsp;</li><li>Collaborate with project engineers, product engineers, and process engineers for new project development.&nbsp;</li><li>Focus on internal quality and reliability analysis and control, early-stage quality planning, and sampling frequency.</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues, minimize customer impact, PPM, and cost of poor quality, and drive timely resolution.</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated team</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a facility or a sub-tier supplier.</li></ul> Requirements:&nbsp; <ul><li>Age 35 and under, no gender preference.&nbsp;</li><li>5-8 years of work experience, looking for young and highly adaptable candidates.&nbsp;</li><li>Bachelors degree or higher.&nbsp;</li><li>Preference for candidates with management experience in the automotive electronics industry, and those who have participated in the entire process from start to finish.</li><li>Familiarity with APQP, PPAP processes, and quality management tools (like 8D, 5I, MSA).</li><li>Familiar with APQP/PPAP processes for early-stage project quality development.</li><li>Utilization of 8D/5I analysis methods for quality issues.</li><li>Proficient in the five major quality tools.</li><li>Familiar with manufacturing processes of connector assembly module products.</li><li>Familiar with TS16949 system.</li><li>Experience in the automotive electronics industry is preferred.</li><li>New project VOC quantity, PPAP audit metrics, front-end quality design, early-stage quality planning, stability and yield improvement.</li></ul>

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6 suzhou Jobs found

Customer Service / Order Management Specialist

Project Management Engineer

Solar Design Engineer

Product Development Engineering (Mechanical)

119443 Senior Product Engineer

127217 Senior Quality & Reliability Engineer

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6 suzhou Jobs found

Customer Service / Order Management Specialist

Project Management Engineer

Solar Design Engineer

Product Development Engineering (Mechanical)

119443 Senior Product Engineer

127217 Senior Quality & Reliability Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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