Field Sales Executive

DevOps Engineer

Account Manager

Customer Experience Manager

Team Leader Engineering

Data Engineer Lead - Python and PySpark

Data Engineer Lead - Java with Spark

Regional Sales Manager

Customer Service Assistant Manager

Head of Commercial – Freight  Forwarding

Due to rapid growth, they are expanding its account management team with a new position focused on the pharmaceutical industry. This role involves selling our industry-leading Environmental, Health &amp; Safety, and operational excellence software platform to both new and existing clients in the European pharma sector. The primary focus will be on the top 100 pharmaceutical companies, engaging with C-level executives in finance and operations, as well as specialists in health &amp; safety, environmental sustainability, and IT.Given the industry-specific focus, a strong affinity for the pharmaceutical sector and expertise in software platform sales are crucial for this role. To succeed, you must have a proven sales track record, coupled with a high-energy, self-starting approach, and the ability to coordinate teams and manage complex sales processes effectively.Key Responsibilities•Generate new sales prospects•Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship•Communicate with customers with regards to any account problems and discusses customer concerns and suggestions•Focus efforts on product feedback, enhancement, upgrades, and development•Report suggestions to and develop solutions with sales, order processing, and customer success and support team•Compile data on marketing trends, competitive products and pricing and reports to management•Travel to and attend conferences, events and customer meetings as required Key Requirements•Bachelor’s Degree or equivalent relevant experience•5+ years’ experience in Field Sale or Account Management or other equivalent experience•Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry•Excellent communication (both written &amp; oral) and presentation skills•Ability to plan own territory/account approach and manage own resources; train and mentor junior staff•The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

Your tasks: <ul><li>You can work full-time in your field of “Cloud Operations” - from scripting to strategy - and represent our department internally in training courses and international communities of practice and optionally also externally in lectures.</li><li>As a DevOps Engineer (m/f/d) you will also work closely with product managers, product owners, system architects and other roles to support the development goals in the individual applications on the platform.</li><li>With us, you will take responsibility for the automation of all aspects of configuration, monitoring and deployment of our cloud applications</li><li>The support of the operation of our Azure IaaS and PaaS production and development systems is part of your varied area of ​​responsibility</li><li>You work in the local DevOps team and are a competent contact for developers, product owners and the global IT functions (e.g. Business Continuity Management and Information Security)</li><li>International coordination of experiences and best practices with Enterprise Architects in the Group</li></ul>Your profile: <ul><li>Several years of experience with Microsoft Azure, ideally in a hybrid IaaS/PaaS solution</li><li>Very good knowledge of professional and technical issues of provisioning and operation (ITIL, IaC etc.)</li><li>Passion for automating the entire software lifecycle</li><li>Solid knowledge of Powershell or bash, Linux-based operating systems, networks, security and protocols</li><li>Infrastructure as Code with Ansible, ARM, Bicep or terraform/terragrunt and Azure DevOps CI/CD</li><li>High availability and disaster recovery of various Azure-based services</li><li>Ideally experience in hosting PostgreSQL</li></ul>

The roleAre you commercial, do you want to see quick results and are you a hunter? Do you want to contribute to the growth of a dynamic organization in the B2B market? Then apply as Account Manager Inside Sales (New Business) You may remember us from your school books (the Bosatlas and the Collegebundel probably ring a bell), but today we are the indispensable knowledge partner for Legal, Tax and Public professionals. We offer up-to-date information, software and tools and provide innovative ways to make this information continuously available and accessible. We are making the transition to being a tech company “driven by knowledge”.&nbsp;Customers are increasingly opting for a remote account manager; always available and doing business faster. That is why you will play a crucial role in this role in further expanding our customer base by following up on warm leads (from marketing) and thus generating new business.&nbsp;What are you going to do?As an Account Manager Inside Sales (New Business) you are responsible for translating customer wishes and needs into solutions for prospects who ultimately need to become customers. You sell and advise a selection from the wide portfolio by telephone and via teams... In this way you help to further expand our Inside Sales organization. You will also work with 10 other colleagues from Deventer. In this dynamic position you are responsible for realizing your objectives (turnover, customer expansion and customer satisfaction) based on set targets. You do this mainly by having a lot of contact with your (potential) customers. Prospects you will call work as: Accountant, Lawyer, Tax specialist, Lawyer and Notary.&nbsp; Other tasks and responsibilities include: Portfolio renewal You proactively make proposals for the renewal and improvement of product portfolios based on identified developments at your prospects/customers and in order to increase your sales and turnover. Account management You create an account plan for your market. With this you work your market and prospects/customers. You have and take responsibility for the expansion and further development of your portfolio.&nbsp; Appointments and administration You keep the information you receive on the phone from your prospects/customers accurately, so that all administrative and (after)sales activities can be carried out by the Customer Service department. Think of order entry, invoicing and delivery.Who are you?You are commercially minded, have good communication skills and are an expert in (telephone) sales. You like to go the extra mile, because commerce is in your DNA. You only go home with satisfaction when you know that the prospect/customer is satisfied and you have satisfied them, resulting in you realizing personal goals and targets.Your resume also includes: <ul><li>HBO work and thinking level;</li><li>At least 3 years of work experience in a similar position;</li><li>Affinity with products and services is an advantage (for example experience with online and/or software sales or some basic knowledge of the tax or legal sector).</li></ul>Characteristic of the Inside Sales department is that a high degree of independence and professionalism is required and offered. A premium brand also requires a premium approach and experience of and by customers in the contacts they have with you. As an organization, we like to bind the best people to us and we also invest in that. Our goal is a long-term collaboration, both with our customers and our employees.What do we offer an Account Manager Inside Sales (New Business) ? <ul><li>A market-conform salary based on a 36-hour (full-time) working week;</li><li>8% holiday allowance + 4% PKB (Personal Choice Budget);</li><li>Company laptop and telephone;</li><li>An interesting bonus scheme, consisting of a fixed and variable part – up to 30% of the fixed salary;</li><li>Nice contribution to your pension (as an employer we contribute 2/3);</li><li>The possibility of hybrid working (we work 2 days a week at the office in Deventer);</li><li>We also offer opportunities for personal development and growth in the Netherlands and abroad.</li></ul>The location for this position is Deventer.

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

Responsibilities:Manage day to day team activities of key account focused FAE(Field Application Engineer) team in the FAE US department Manage all HR topics of the team Train new team members in their role as key account focused FAEs Advise and guide team members on key account specific business and technical details Provide FAE US internal second level support for key account escalations  Develop implementation strategies for account specific key elements of technology and product roadmaps.Condense key account FAE feedback into technology and product roadmaps and project pipelines in order to provide a unified voice to the BUs and Corporate R&D.Integrate IDM focused global FAE input and feedback into key account NPI activities, escalation handling, product improvement projects, and product roadmap developmentContribute team input and customer application knowledge to local and global reporting through Account Team meetings, local company meetings, QBRs, TRMs, Competence Centers, Account Summits, Global Sales Meetings Cover team member substitution tasks Cover Engineering Manager substitution tasks Requirements:Solid experience in vacuum engineering, preferably in the SEMI / Display / Solar industries.Extensive exposure to developing products on system or sub-system level preferable in SEMI / Display / Solar industries.University degree in Physics, Chemistry, Microelectronics, Mechanical, Electrical, or Semiconductor related engineering disciplines.Min 7 years experience in vacuum engineering.Affinity for people management and desire to care for individual team members and the whole team.Good communication skills (verbal and written).Awareness of on-time delivery, quality, and meeting commitments.Technical skills in the field of customer processes, valve applications, and / or platforms.Fluent in English (verbal and written) for communication with customersAbility to work in a global matrix organization.

Responsibilities:Data Ingestion and Extraction:Develop and optimize data ingestion pipelines to efficiently extract data from various sources e.g. databases, APIs, files etc.Ensure data quality and integrity through robust validation and cleansing processesData Transformation and Processing:Design and implement data transformation logic using Python and PySpark to convert raw data into a suitable format for analysisOptimise data processing pipelines for performance and scalabilityData Storage and Management:Select and implement appropriate data storage solutions (cloud-based data warehouses, data lakes, etc.) based on data volume and complexityDevelop strategies for data retention, backup, and recoveryETL/ELT Development:Build and maintain efficient ETL/ELT processes to move data between different systems and platformsOptimize ETL/ELT pipelines for performance and cost-effectivenessCloud Infrastructure:Leverage cloud-based data engineering services (AWS, GCP, Azure) to build scalable and cost-efficient data solutionsManage and maintain cloud-based data infrastructureData Modeling and Optimization:Design and implement data models to support business intelligence and analyticsOptimize data structures and indexes for query performanceCollaboration and Communication:Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements and deliver actionable insightsEffectively communicate complex technical concepts to both technical and non-technical audiencesData Governance and Security:Implement data governance policies and procedures to ensure data quality, security, and complianceProtect sensitive data through appropriate security measuresRequirements:At least a bachelor’s degree in computer engineering, or equivalentAt least 10 years in Microservices, with at least 4 years of experience in data engineering and architecturePrevious work experiences in using major cloud platforms (AWS, Azure, GCP) and containerisation technologies (Docker, Kubernetes)Proficient in Python and PysparkProficient in SQL and database designKnowledge and understanding of data warehousing, data lakes and big data technologiesKnowledge of data modeling and ETL/ELT processesKnowledge of PostgreSQL and OracleStrong problem-solving and analytical skillsAble to work independently and as part of a teamLead and manage the development team including assigning tasks and monitoring progressPreferred Requirements:Experience in using data visualization tools e.g. Tableau, PowerBI

Responsibilities:Lead and manage the development team, including assigning tasks and monitoring progressPart of Development team to analyse, design, and implement enterprise-wide Java based systemsHands on expertise in Microservices.Plan, analyse and define solutions through business, functional and technical expertiseWork with product managers on issues or questions related to system requirementsRespond to inquiries concerning application development and supportDevelop, program, and maintain applications using the Apache Spark open-source frameworkWork with different aspects of the Spark ecosystem, including Spark SQL, DataFrames, Datasets, and streamingRequirements:At least a bachelor’s degree in computer engineering, or a relevant fieldMinimum 10 years of hands-on experience in Spark, Microservices and latest Java versionMinimum 6 years of experience in cloud computing and architectureExperience with major cloud platforms e.g. AWS, Azure, GCP etc.Experience with containerization technologies e.g. Ec2, Docket, KubernetesExperience using Spark framework and streaming data platformsExperience in hands-on programming skills in Java and Hadoop ecosystemKnowledge in relational databases i.e. SQL and ORM technologies e.g. JPA2, HibernateKnowledge in database design and data normalisationKnowledge of DevOps methodologies and toolsKnowledge of Oracle / PostgreSQLKnowledge of relational databases, SQL and ORM technologies i.e. JPA2, Hibernate and database design and data normalizationPreferred Requirements:Knowledge and hands-on experience in Hadoop concepts like Hadoop Common, HDFS, Hadoop Yarn, Hadoop MapReduce and data processing techniquesPrevious work experiences as a Java, Spring boot Technical Lead or similar rolesStrong experience with Java and Spring boot frameworks like MVC, REST backend applications

Job Description:Lead regional sales team to achieve sales target for assigned geography based on Regional sales director’s assigned plan.Responsibilities:Direct and monitor the activities of a sales team within a specified geography, product line or market segment to achieve established sales targets based on Sales Director’ plan.Execute sales plans, activities and campaigns and manage the day-to-day activities of a regional sales team in order to achieve sales strategy for an assigned geography or list of customer accounts. Monitor sales volume, revenues and costs against forecasts to identify problem areas; and adapt procedures or re-allocate resources to improve the overall performance of the sales team. Establish and keep good relationship with area customers for win-win solution.Contribute to the development of sales, marketing, and customer retention, advertising, pricing and distribution strategies for area of responsibility. Coach sales executives on products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures and standards that will help them achieve their sales targets.Monthly check inventory, AR status in order to keep through in good delivery, inventory management, AR management, pricing etc.Requirements:Bachelor degree or above. More than 6 years business experience of which 4 years in consumer product management in similar industry, project sales experience are both needed Good at Mandarin and PC skills.Good planning, analysis and problem solving skills.Good negotiation and communication skills with both internal and external groups. Business driven/result driven.Systematic and data orientated.Independent, Integrity, trust.Self-motivated and motivating team.Working in Assigned sales areaRequired languages:Fluent in English and mandarin- written and spoken

Responsibilities:Serve as a liaison for the customer when interacting within Customer Service as well as Sales, Commercial Operations, Distribution, Finance, and other departments.In addition, have a high-level understanding of the general processes within the departments and how they interrelate to Customer Service and impact other internal stakeholders.Provide support within Customer Service, responding to customer requests, inquiries, etc.In a compliant, expedient, and professional manner, with ability to manage or coordinate all inquiries to achieve complete resolution and full customer satisfaction.Aid in the managing and processing of orders received via various communication channels in a prompt and correct manner.Exercise full authority to perform pricing review in preparation of order entry, enter orders directly into SAP environment, and aid in maintaining a central customer database.Seek continuous process improvements to enhance department productivity and customer service performance.Investigate and resolve customer submitted claims, including but not limited to shortages, damages, overages, failure to supply.Prepare and present a variety of reports, including explanation of variances, significant trends, and recommendations for change or resolution.Preparing ad hoc service and sales related reports for internal and external customers.Work with internal teams to ensure compliance with client performance guarantees, and regulatory or accreditation standards.Assist in managing complex customer issues escalated by team members.Participate in daily, weekly and ad hoc cross-functional meetings to discuss and resolve operational and technical issues.Participate in training and follow in various SOP’s trainings (company & departmental) and perform other departmental duties as assigned.Requirements:Bachelor’s Degree from an accredited college or university and/or equivalent experience.7+ years experience in the pharmaceutical industry.7+ years experience in a Customer Service-related environment.Proficient with Microsoft Office Suite (Heavy Outlook & Excel Usage).SAP knowledge required.Controlled Product Experience preferred.Knowledge of all aspects of customer service etiquette.Ability to enter, prepare and analyze data accurately.Experience with SAP OTC TCodes.Understanding of regulatory agency requirements and how they affect our daily functions.Demonstrated ability to prioritize multiple tasks, solve complex problems, drive resolution of problems to meet deadlines, and diligence as related to details.Strong interpersonal, verbal, and written communication skills, including the ability to communicate clearly, effectively and professionally with customers and all levels of the organizationSituational analysis and independent thinking skills.Exceptional attendance required to meet ongoing departmental and customer demands.Flexibility to work in a team setting or independently, depending on needs of the department.Ability to execute projects, both individually and cross-functionally.Ability to work with minimal direction, rapidly understand the context, the task and take quick initiative to resolve problems.Strong ability to organize, prioritize, and manage time effectively.History of improving processes and increasing efficiencies.Results driven.

Role Description:The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business. Responsibilities:Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our client's service portfolio.Identify and develop relationships with key decision makers at all levels within a customer.Maintain understanding of customers’ expectations relative to operational solutions, costs and results.Understand the customer's business (strategically, operationally, financially).Understand the customer's buying process and identify all influences, intimately understanding their requirements.Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.Follow the internal commercial process, procedures and thresholds.Support commercial, pricing and freight desk functions.Partners with colleagues in other regions on broader opportunities for select customers.Lead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and proceduresDrive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Lead the our client's Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.Interpret and ensure compliance to relevant regulatory requirements.Requirements:QUALIFICATIONSBachelor’s degree or equivalent in business administration for Freight Forwarding and LogisticsProven track record of having consistently achieved on a sales quota at a relevant scale EXPERIENCEHave a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industrySignificant sales experience • Leading and managing a teamWork experience in Africa for at least 5 yearsExperience in Freight Forwarding Industry across multiple verticalsExposure to and working knowledge of all facets of contractual requirements SKILLSBusiness Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality - You consider and protect the confidentiality of company data at ALL times.IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus. 

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132 suspicious order monitoring Jobs found

Field Sales Executive

DevOps Engineer

Account Manager

Customer Experience Manager

Team Leader Engineering

Data Engineer Lead - Python and PySpark

Data Engineer Lead - Java with Spark

Regional Sales Manager

Customer Service Assistant Manager

Head of Commercial – Freight Forwarding

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132 suspicious order monitoring Jobs found

Field Sales Executive

DevOps Engineer

Account Manager

Customer Experience Manager

Team Leader Engineering

Data Engineer Lead - Python and PySpark

Data Engineer Lead - Java with Spark

Regional Sales Manager

Customer Service Assistant Manager

Head of Commercial – Freight Forwarding

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.