Key Account Manager – DTC

Brand Manager (Vitamins & Nutraceuticals & Skiip)

IT System Analyst

Food Safety Quality and Regulatory Specialist

Sr. Business Development Manager (Vietnam Market)

Upstream Flow Supply Chain Analyst

Manufacturing Engineer

Procurement Manager

Logistics Supervisor

Supply Chain Manager

Overview: <ul><li>As a Key Account Manager for our direct-to-consumer (DTC) business, you will play a pivotal role in maintaining and expanding relationships with our most important clients.&nbsp;</li><li>You will be responsible for driving sales growth, ensuring customer satisfaction, and managing key accounts effectively to meet and exceed business objectives.</li></ul> Responsibilities: Client Relationship Management: <ul><li>Develop and maintain strong relationships with key accounts to understand their needs and business goals.</li><li>Serve as the main point of contact for key clients, addressing inquiries and resolving issues promptly.</li><li>Manage business discussion/negotiations, including TTA, DA, etc to ensure effective sales &amp; achieving business targets and directions.</li><li>Conduct quarterly business review and business progress updates for assigned customers</li><li>Leverage key customer relationships to gain market intelligence and to assist successful formulary listing</li></ul> Sales Strategy Development: <ul><li>Collaborate with the sales &amp; marketing team to create strategic plans for key accounts, identifying opportunities for growth and upselling.</li><li>Analyze market trends and customer needs to inform sales strategies.</li><li>Develop and implement processes and strategies (local go-to-market strategies, sales strategies, and customer strategies) for assigned customers to ensure achievement of sales objectives.</li><li>Manage sales projection (sell in &amp; sell out), stocks forecast and stocks holding. Evaluate trends and divide business output to support strategic growth and profitability.</li></ul> Performance Tracking: <ul><li>Monitor and report on key account performance, sales metrics, and customer satisfaction.</li><li>Prepare regular reports and presentations for internal stakeholders.</li><li>Manage and monitor assigned customer A&amp;P trade fund/ TTA based investment according to annual budget to ensure efficient &amp; effective usage.</li><li>Analyse key accounts’ needs through data driven methods and structured planning &amp; provide trade activation post evaluation analysis for review of improvement and action plan (if any).&nbsp;</li></ul> Cross- Functional Collaboration: <ul><li>Work closely with marketing, product development, and customer service teams to ensure alignment on client expectations and deliverables.</li><li>Coordinate with logistics and supply chain teams to ensure timely product delivery. Negotiation and Contract Management:</li><li>Lead negotiations for trading terms and pricing agreements with key accounts to ensure mutually beneficial terms.</li><li>Manage renewals and extensions of contracts in a timely manner.</li></ul> Customer Advocacy: <ul><li>Act as the voice of the key customer within the organization, advocating for their needs and preferences.</li><li>Gather feedback and insights from clients to inform product development and service improvements.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li></ul> Experience: <ul><li>5+ years of experience in account management or sales within the DTC sector</li><li>Proven track record of managing key accounts and achieving sales targets Skills:</li><li>Excellent interpersonal and communication skills, with the ability to build rapport with clients</li><li>Strong analytical and problem-solving abilities</li><li>Proficiency in CRM software and Microsoft Office Suite Attributes:</li><li>Self-motivated and results-oriented with a strong sense of urgency</li><li>Ability to work collaboratively in a fast-paced environment</li><li>Strategic thinker with a customer-centric approach</li></ul>

Role Description: <ul><li>As a Key Account Manager for our direct-to-consumer (DTC) business, you will play a pivotal role in maintaining and expanding relationships with our most important clients.</li><li>You will be responsible for driving sales growth, ensuring customer satisfaction, and managing key accounts effectively to meet and exceed business objectives.</li></ul> Responsibilities: Client Relationship Management: <ul><li>Develop and maintain strong relationships with key accounts to understand their needs and business goals.</li><li>Serve as the main point of contact for key clients, addressing inquiries and resolving issues promptly.</li><li>Manage business discussion/negotiations, including TTA, DA, etc to ensure effective sales &amp; achieving business targets and directions.</li><li>Conduct quarterly business review and business progress updates for assigned customers</li><li>Leverage key customer relationships to gain market intelligence and to assist successful formulary listing</li></ul> Sales Strategy Development: <ul><li>Collaborate with the sales &amp; marketing team to create strategic plans for key accounts, identifying opportunities for growth and upselling.</li><li>Analyze market trends and customer needs to inform sales strategies.</li><li>Develop and implement processes and strategies (local go-to-market strategies, sales strategies, and customer strategies) for assigned customers to ensure achievement of sales objectives.</li><li>Manage sales projection (sell in &amp; sell out), stocks forecast and stocks holding. Evaluate trends and divide business output to support strategic growth and profitability.</li></ul> Performance Tracking: <ul><li>Monitor and report on key account performance, sales metrics, and customer satisfaction.</li><li>Prepare regular reports and presentations for internal stakeholders.</li><li>Manage and monitor assigned customer A&amp;P trade fund/ TTA based investment according to annual budget to ensure efficient &amp; effective usage.</li></ul> <ul><li>Analyse key accounts’ needs through data driven methods and structured planning &amp; provide trade activation post evaluation analysis for review of improvement and action plan (if any). Cross- Functional Collaboration:</li></ul> <ul><li>Work closely with marketing, product development, and customer service teams to ensure alignment on client expectations and deliverables.</li><li>Coordinate with logistics and supply chain teams to ensure timely product delivery. Negotiation and Contract Management.</li><li>Lead negotiations for trading terms and pricing agreements with key accounts to ensure mutually beneficial terms.</li><li>Manage renewals and extensions of contracts in a timely manner.</li></ul> Customer Advocacy: <ul><li>Act as the voice of the key customer within the organization, advocating for their needs and preferences.</li><li>Gather feedback and insights from clients to inform product development and service improvements.</li></ul> Requirements: Education: <ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field</li></ul> Experience: <ul><li>5+ years of experience in account management or sales within the DTC sector.</li><li>Proven track record of managing key accounts and achieving sales targets Skills.</li><li>Excellent interpersonal and communication skills, with the ability to build rapport with clients.</li><li>Strong analytical and problem-solving abilities.</li><li>Proficiency in CRM software and Microsoft Office Suite Attribute.</li><li>Self-motivated and results-oriented with a strong sense of urgency</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>Strategic thinker with a customer-centric approach.</li></ul>

Responsibilities: <ul><li>Review system/application design specifications of document management system developed in (OpenText, SharePoint, Newgen etc..)</li><li>Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements</li><li>Review design and hands on work on GCC/GCC+ preferred Azure.</li><li>Facilitate and support the System Integration Test and User Acceptance Test.</li><li>Coordinate, facilitate and support any audit to be conducted by the Authority’s appointed auditor(s) on the IT application systems (hereinafter known as the “Systems”).</li><li>Understand and review source codes from vendor(s) for deployment.</li><li>Provide technical and project management support which includes managing the daily operations of the Systems, performing continuous review to improve the Systems, and ensuring that the Authority’s appointed contractor(s) complies with the Authority’s requirements.</li><li>Offer support in managing, maintaining, and testing Systems, ensuring their efficient operation and functionality.</li><li>Collaborate with business stakeholders and work closely with external parties, ICT providers or government agencies for the operational and maintenance works and new initiatives/enhancements of Systems.</li><li>Manage and maintain IT Processes, track technical documentation and monitoring of progress; i) Review project deliverables (e.g. monthly project report, log review for privileged user access, test plan, test reports, application design/ code) to ensure the completeness for acceptance; j) Provide IT operation support for Systems; and</li><li>Ensure that the delivery of the project is compliant with relevant policies and guidelines and to identify and close any compliance gaps.</li><li>Review system/application design specifications of document management system developed in (OpenText, SharePoint, Newgen etc.)</li><li>Requirement gathering, requirement analysis, business process mapping, prepare business requirement specification, flow charts, logical diagrams, process improvements</li><li>Review design and hands on work on GCC/GCC+ preferred Azure.</li><li>Facilitate and support the System Integration Test and User Acceptance Test.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field;&nbsp;</li><li>5 to 8 years relevant experience.</li></ul>

Responsibilities: <ul><li>Perform inspection of finished or in process goods, analyze data and identify trends in defects or errors.</li><li>Conduct root cause analysis for defects, nonconformities or other quality failures.</li><li>Coordinate department functions that include continuous improvement processes, compliance to audits and assisting with customer specifications and quality issues.</li><li>Ensure environmental health and safety training and new procedure implementation are executed and completed timely and accurately.</li><li>Assist with related training development and scheduling.</li><li>Provide training, coaching and mentoring to team members.</li><li>Plan, coordinate and direct all regulatory compliance, laboratory, food and feed safety and quality programs within the location to ensure compliance with customer, supplier and government requirements and expectations.</li><li>Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.</li><li>Take part in internal audits, external manufactories audits, suppliers audit.</li><li>Other duties as assigned.</li></ul> Requirements: <ul><li>SAP experience,</li><li>1C system</li><li>HACCP, audit process and requirements</li><li>Moderate computer skills (word processing, spreadsheets, and database navigation)</li><li>Strong interpersonal skills</li><li>Attention to detail</li><li>Validated change management in an industrial setting</li><li>Experience in leading cross functional teams</li><li>Bachelor’s degree in a related field or equivalent experience</li><li>Other minimum qualifications may apply</li></ul>

Responsibilities: <ul><li>Sales and Marketing Growth Plans – Crafted plans to explode total business growth</li><li>Portfolio Management – Working on multi-tier, multi-segment categories to accelerate growth across different consumer groups.</li><li>Distributor Management – Working with lot of distributors across the markets from business planning to marketing and sales strategies to in-store, below-the-line and above-the-line executions. Trained distributors on sell-out analysis to uncover growth gaps and opportunities.</li><li>Consumer-centric Category-Country Strategy – Designed and introduced the consumer insight-based growth strategy by category-country combination to unlock category and market growth, which was previously non-existent in the business.</li><li>Regional Campaign Design and Execution –Working on ideation, regional design and local adaptation and execution of campaigns that build on each category strategy.</li><li>Supply Chain Management – Initiated the full supply chain tracking system for Markets from ordering to shipping to systematize issue escalation and resolution (late ordering, delays, shelf-life issues, customer complaints) more actionable.</li><li>Forecasting and Demand Planning – Leads the demand planning process with the distributors starting with sell-out analysis and campaign planning to sell-in forecasting and shipment planning. Feeds this data to regional demand planning to ensure stock availability from Export Affiliates.</li><li>Create an inspiring team environment with an open communication culture.</li><li>Empowering team members with skills to improve their confidence, product knowledge, and communication skills</li></ul> Requirement:<ul><li>Education Background: Business Administration Degree</li><li>Education Level: Bachelor’s Degree minimum</li><li>Working Experience: At least 5 years of experience in Sales/ Marketing/ Business Development</li><li>Technical Skills: Proven progression in a product development</li></ul> Other Specific Requirements:<ul><li>Strong strategic and execution of sales</li><li>Excellent, proven communication, and influencing</li><li>Looking for having into Vietnam market</li></ul> Personality/ Attitude: <ul><li>Proactive, assertive, persistent, and empowering people</li><li>Able to work independently</li></ul>

Responsibilities: <ul><li>Lead Suppliers Audit of Supply Chain domain, support suppliers in diagnosing issues, analyzing data/process/system, drive action plans on continuous improvement</li><li>Governance actions progress with suppliers, make sure all open actions to be implemented and closed on time. Lead and document Supplier audit reports, create guidance book and strategy plans for long run.</li><li>Collaborating with procurement, suppliers, and vendors to align their processes with the transformation goals.</li><li>Establishing strong partnerships to drive mutual success.</li><li>Strategy Development: Developing a clear and comprehensive ‘Upstream Planning Blueprint’ for global network of BU Outside Group Vendor.&nbsp;</li><li>Involves identifying opportunities for improvement, setting objectives (long term and short term), and outlining the roadmap to achieve the desired changes.</li></ul> Vendor Delivery Performance Management:&nbsp; <ul><li>Monitor, Track and Orchestrate the Vendor Operations Performance with Organization on regular basis against established KPI (MOQ, Lead Times, Shipment Reliability, Forecast Reliability).</li><li>Analyze historical performance data to identify patterns, trends, and opportunities for improvement. Use data-driven insights to make informed decisions regarding vendor relationships and drive supplier accountability.</li><li>Lead Regular cross-functional reviews to share insights on Trends, Deviations, Root Cause Analysis and Action Plan Progress. Address Issues and drive Decision Making with stake holders to mitigate risks.</li><li>Digitalize to help in animation. Heatmaps to drive focus and prioritization.</li><li>Qualify and Guarantee Vendor Master Data Health</li></ul> Process Optimization:&nbsp; <ul><li>Evaluating existing upstream supply chain processes, identifying areas for optimization and efficiency improvement.</li><li>Implementing best practices and ensuring that processes are standardized and streamlined across factories.</li><li>Establish supply network operational excellence (SNOE) reviews with Key Vendor at regular frequency, with clear agenda and agreed action plan to improve performance.</li><li>Partner with Global Logistics to enable Raw Material Central Planning Hub&nbsp;&nbsp;&nbsp;</li><li>Drive IBP adoption towards forecast propagation and capacity commit backs.</li></ul> Upstream Vendor Portal: <ul><li>Be key user of BU Pilot of new external Vendor Portal solution. Drive successful Pilot, Broader roll out and adoption.</li><li>Establish current work process state, and journey map to Ideal End-Stage.</li><li>Articulation and maximization of value creation.</li><li>Skill Network and Cross-Functional Collaboration: Developing cross-BU network of Subject Matter Experts.</li><li>Sharing Best Practices, Documentation, and development of BU Upstream Playbook, including Make-Buy Decision Making, New Product Introduction (NPI), vendor changes, industrial transfers, and business acquisition.</li></ul> Risk Management:&nbsp; <ul><li>Identifying potential risks and vulnerabilities in the upstream supply chain and developing strategies to mitigate them.</li><li>Ensuring supply chain resilience and contingency planning to handle disruptions effectively.</li></ul> Continuous Improvement: <ul><li>Encouraging a culture of continuous improvement within the supply chain organization.</li><li>Seeking feedback from stakeholders and leveraging lessons learned to refine strategies, establishing volution of in-process KPIs and achieve better results.</li></ul> Requirements: <ul><li>A bachelors degree in supply chain management, business administration, industrial engineering, or a related field</li><li>Minimum of 5-10 years’ experience in a multinational and complex global environment.</li><li>Progressively more responsibility and experience in Procurement and Factory Supply Chain Management leadership roles.</li><li>High proficiency in Vendor Management, Procurement and Material Management.</li><li>Must be a recognized leader for continuous improvement.</li><li>Abilities to drive and oversees multiple Projects End-to-End, with track record of achieving results and abilities to drive effective change management.</li><li>Competent with supply chain management software (SAP Must, IBP is a plus) and analytics tools.</li><li>Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.</li><li>Understand business drivers and able to balance between short- and long-term objectives.</li><li>Excellent ‘English’ communication skills to articulate and engage stakeholders at all levels.&nbsp;</li></ul>

Responsibilities: <ul><li>Supplier Engineering Capability</li><li>Support Sourcing for new supplier qualification</li><li>Support Sourcing for supplier exit</li><li>Support SQE for supplier audit</li><li>Supplier assessment, to improve supplier capability</li></ul> New Project <ul><li>Support Sourcing for new product 安定quotation</li><li>As project leader (for Micro Lite project), to manage new project for on schedule approval</li><li>As manufacturing engineer, to support supplier for DFM and PFMEA etc. preparation and design review etc.</li><li>As manufacturing engineer, to support supplier for process and tool design and qualification</li><li>Follow up sample making issues and sample schedule which requested by customer or PDE. and work with cross function team members and supplier for improvement until approval</li><li>Work with PBL suppliers for packing design and qualification test</li><li>Work with supplier to get all engineering documents done</li><li>Work with SQE and supplier for safe launch process audit</li></ul> Sustain Product <ul><li>Work with Sourcing and supplier to review and improve capacity, including/lead copied tool qualification</li><li>Work with SQE and supplier to improve process yield and any quality problems</li><li>Follow EC change and 4M change</li><li>Follow material change (alternative), to work with team members to lead new material qualification progress</li><li>Follow supplier change or migration project (from company plant to PBL supplier), to work with cross function team members and supplier to follow qualification</li></ul> Productivity <ul><li>Work with suppliers and team members to find the improvement opportunities, such as process, material, plating, packing etc.</li><li>Follow VAVE project, work with supplier and team members to drive the project and cost reduction</li><li>Support Sourcing for cost reduction nego</li></ul> Capex Management and Equipment Maintenance <ul><li>Follow capex qualification, and work with Finance and Sourcing and PBL supplier to manage those capex well</li><li>Support PBL supplier to prepare equipment and tool maintenance plan and monitor the plan conducted well by supplier</li></ul> Requirements: Education, Technical Qualification &amp; Experience <ul><li>Bachelor degree and mechanical related background</li><li>Total Working experience 8 years above</li><li>Over 5 years Connector and / or Cable manufacturing engineering experiences</li></ul>

Responsibilities :&nbsp;<ul><li>Pressure-test and approve all regional strategies for the category.</li><li>Monitor strategy implementation, measure and track internal performance (KPIs) within each spend category.</li><li>Drive annual productivity improvements in each spend category.</li><li>Develop expertise in spend categories.</li><li>Serve as an escalation point for cross-functional issues.</li><li>Work with regional strategic sourcing managers to develop long-term strategies for their groups of categories.</li><li>Responsible for delivery of budget and financial targets</li><li>Direct the sustainability and responsible sourcing strategy for indirect spend.</li><li>Activating CAPA process together with Quality and follow up the non-conformity resolution with suppliers.</li><li>Comply with the process flow for Supplier Verification Prerequisite program, effectively support the initial approval and annual evaluation processes.</li><li>Meet the requirements of the approved supplier program for chemicals PRP program and to ensure the completion of quality &amp; ISG approvals for new chemicals.</li><li>Manage contract and approval processes with suppliers for the Waste Management program.</li><li>Ensuring compliance with legal requirements. </li><li>Ensure R&amp;D and Quality required changes are communicated and implemented with relevant suppliers.</li><li>Supporting actions that will affect QFS parameters and ensuring that the actions are carried out on time.</li><li>Ensuring team prioritizes and monitors actions on urgent matters due to OHS and QFS requirements and ensuring that this culture is transferred to the team.</li><li>Work with KWS Lead for cost optimization projects and be a member at LDS COE, QFS COE.</li><li>Attract, develop and retain talent.</li></ul>&nbsp;Requirements: &nbsp;<ul><li>University graduate with minimum 7 years track record within Procurement, with min 2 years people management experience</li><li>Advanced sourcing toolkit and proven supply base management</li><li>Strong analytical skills</li><li>Strong negotiating skills</li><li>World class supplier relationship skills</li><li>Visionary leader and critical thinker</li><li>Strong people leadership</li><li>Strong relationship building skills</li><li>High level English knowledge (reading, writing, speaking)</li><li>Excellent communication skills (written and verbal)</li><li>Knowledge in SAP is preferable</li></ul>

Responsibilities: <ul><li>People Management and People Leader&nbsp;</li><li>PEZA, Customs and All Government Offices Management Related to Plant and Transportation (International and Local)</li><li>Escalation for transportation, Inbound and Outbound logistics operations.</li><li>Global Trade Compliance interaction with trade people to make sure all shipments are compliant from origin and destination side</li><li>Global Supply Chain Management&nbsp;</li><li>Escalation point person for all of shipments to ensure the compliance on regulations</li><li>Monitoring of the deliveries, handling insurance coverages, duties as well as tax obligations</li><li>Designing and implementing all export and import strategies and preparing effective business plans Resolving the queries of the clients related to export and import process and expenses.</li><li>Interact with customers/clients face to face or over the phone and foster and develop relationships with customers/clients</li><li>Review and Approval of all incoming bill of lading with attention to discrepancies.</li><li>Audits bill of lading to ensure billing requirements are met.</li></ul> Requirements: <ul><li>Bachelors Degree in Supply Chain, Industrial Engineering</li><li>Monitoring of performance of all forwarders, couriers and service providers related to Transportation</li><li>SOP and SOW Management&nbsp;</li><li>Communication and Coordination with PEZA, Customs, PDEA, Brokers, Consultants and other government agencies as needed.</li><li>On time Renewal of all government requirements for shipment purposes</li><li>Reports and Analysis on Freight Spend and Transportation improvement programs</li><li>Cost Savings&nbsp;</li><li>Meeting all the compliances related to regulatory and corporate requirements</li><li>Follows rules and regulations EHS, GST etc.</li><li>Environmental health and safety associated with his responsibilities</li></ul>

Responsibilities: <ul><li>Analyze forecast signals from the Demand Planning team to generate an optimized build plan while ensuring effective communication across extended supply chain.</li><li>Lead the MPS function to optimize the production plan with the aim to support customer demand, optimize production utilization and balancing inventory in a targeted manner.</li><li>Lead the Material Planning team ensuring implementation of production plan of work centers, machines, or processes to meet customer requests.</li><li>Monitor MRP system setup, identify capacity constraints and proactively expand drive capacity to avoid supply and demand gaps.</li><li>Ensure appropriate parameter settings, system settings and system usage.</li><li>Lead the Materials Analyst team ensuring the right amount of material is procured within the appropriate timing.</li><li>Develop standards for materials management including appropriate levels of safety stock, in-process inventory, and finished goods.</li><li>Handles the disposition of obsolete inventories according to the company’s policy.&nbsp;</li><li>Oversee and supervise physical inventories.</li><li>Active participation in monthly Supply Review Meeting, identifying risks and opportunities and ensuring necessary proactive measures are taken to close gaps to meet budgets.</li><li>Develop new and existing relationships with suppliers.</li><li>Coordinate information flow between planning, warehouse, and production teams.</li><li>Lead, manage, motivate, and develop Supply chain team.</li><li>Proactively approach other functions within Demand Planning, Customer Service and Supply Chain for end-to end optimization.</li><li>Accountable for the timely and accurately execution at the shipping and receiving areas.</li><li>Track and control supply chain KPIs including corrective measure to management on regularly base.</li><li>Improve the overall supply chain performance and look for any possible innovations to the process.</li></ul> Requirements: What your background should look like: <ul><li>Bachelor’s degree and 8+ years’ Supply Chain / Materials Planning experience, including 3+ years in a leadership role.</li><li>People with no degree, but equivalent level of qualification in relevant disciplines, will also be considered.</li><li>Experience in working with ERP systems and other IT systems at customer interface, e.g. SAP,&nbsp;&nbsp;EDI.</li><li>Experience with high mix, low volume manufacturing.</li><li>Good communication skills, able to build customer relations and win customers for own ideas.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Process Improvement.</li></ul> Competencies: <ul><li>Motivating Others.</li><li>Building Effective Teams.</li><li>Managing and Measuring Work.</li><li>Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.</li><li>SET: Strategy, Execution, Talent (for managers).</li></ul>

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48 supply chain audit Jobs found

Key Account Manager – DTC

Brand Manager (Vitamins & Nutraceuticals & Skiip)

IT System Analyst

Food Safety Quality and Regulatory Specialist

Sr. Business Development Manager (Vietnam Market)

Upstream Flow Supply Chain Analyst

Manufacturing Engineer

Procurement Manager

Logistics Supervisor

Supply Chain Manager

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48 supply chain audit Jobs found

Key Account Manager – DTC

Brand Manager (Vitamins & Nutraceuticals & Skiip)

IT System Analyst

Food Safety Quality and Regulatory Specialist

Sr. Business Development Manager (Vietnam Market)

Upstream Flow Supply Chain Analyst

Manufacturing Engineer

Procurement Manager

Logistics Supervisor

Supply Chain Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.