Deskside Engineer L2

Senior Marketing Manager

EUC Desktop Engineer (M365)

Internal Control Manager

Customer Account Manager

Deskside Engineer (Fresh Graduates)

Senior Brand Manager-Product Innovation(AMEA)

Regional Head of Excellence - Direct & Indirect Sourcing

ITAM Manager

Sr. Manager FP&A- AMEA

Responsibilities: <ul><li>Provide L2 helpdesk and onsite support to users on desktop, laptop, mobile and peripherals</li><li>Update software patches periodically</li><li>Provide services for all iMac, Deskside Break Fix support for end user devices and peripherals including delivery processing in accordance with Service Level by location</li><li>Provide and/or oversee, as appropriate all installations and de-installations</li><li>Provide and/or oversee cascades, moves, additions, refurbishments and operational changes for all in-scope equipment software, and related services at designated customer sites</li><li>Coordinate, plan and schedule iMac in support of office changes, staff onboarding/offboarding with all IT functions and/or third-party vendors to minimise operational interruption or disturbance to customers</li><li>Prepare and be on standby for video conference and meeting room A/V</li><li>Assist in any IT-related projects, activities and events</li></ul> Requirements: <ul><li>Candidates with work rights in Singapore i.e Singapore Citizen and/or Singapore Permanent Resident due to nature of role</li><li>Relevant technical certification in end-user computing</li><li>At least 3 years in a role of similar capacity</li></ul> Preferred Requirements: <ul><li>Knowledge and hands-on experience with Microsoft end-user technology</li><li>Knowledge and hands-on experience with iOS end-user technology</li><li>ITIL-certified</li></ul>

Responsibilities: <ul><li>Develop and analyse market research and competitive research plans and programs, identifying suitable external vendors to carry out research</li><li>Use inputs from research and competitive analysis to provide inputs to internal customer teams in the following areas: scope, competitive positioning, white spaces available etc.</li><li>Develop and implement plans for identification in line with Unit’s business plan, build validated database for segmentation</li><li>Update marketing team on new segments or channel-specific delivery vehicles e.g. social media that can be used to bring in innovation into company’s marketing programs to create targeted and innovative campaigns</li><li>Develop and execute brand and communication plan for brand, region, services and solution in consultation with GTM/Sales and Marketing.</li><li>Gather feedback on brand based on specific campaigns and present analysis to Group Manager and Segment Head</li><li>Develop and implement marketing programs targeted at specific industries, geographies by leveraging multiple channels, network with peers within the company and outside to exchange ideas</li><li>Provide creative ideas and develop brief for designers, direct team to check with in-house image library before purchasing new images</li><li>Check compliance with brand architecture/standards</li></ul> Requirements: <ul><li>Degree holder</li><li>At least 10 years’ experience in the following areas – (a) research, analysis and intelligence (b) target audience definition and segmentation (c) positioning, messaging and branding including brand management (d) opportunity generation, outreach program management (e) design and production</li><li>Demonstrated success in these key areas – handling quarterly reports, size of database and quarterly growth, email conversion rates, leads and RFI/RFPs, brand awareness and engagement, CRM metrics i.e engagement scores, cross sell leads, number of references, channel management and pricing</li></ul> Preferred Requirements <ul><li>Experience building a brand from ground up.</li></ul>

Responsibilities: <ul><li>Provide technical support and training to technology staff and end-users.</li><li>Deploy, configure, and manage endpoint devices and client applications.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping&nbsp;</li><li>Deploy and configure M365 applications (e.g., Teams, SharePoint, OneDrive) across user devices.</li><li>Manage updates and patches for M365 applications and desktop systems.</li><li>Liaise with external vendors for services</li><li>Manage patching and updates for Intune-managed devices.</li></ul> Requirements: <ul><li>Operating systems: Extensive experience with Windows 10/11, iOS</li><li>VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients&nbsp;</li><li>Experience in device management &amp; troubleshooting for Windows, iOS/iPadOS.</li><li>Experience in M365 and configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. is a plus</li><li>Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.</li><li>Security: Experience with endpoint security solutions, encryption technologies and security best practices.&nbsp;</li><li>Problem-Solving: Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.&nbsp;</li><li>Communication: Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.&nbsp;</li><li>Leadership: Demonstrated leadership abilities, including experience leading cross-functional teams, and mentoring junior staff.</li><li>M 365 skills</li></ul>

Responsibilities: Risk Assessment and Control Design: <ul><li>Work with the Teams to develop sustainable policies and procedures to ensure compliance with local laws and Group referentials, strengthen internal controls and promote standardization of processes.&nbsp;</li><li>Leads the yearly Internal Control self-assessment campaign (SMART).&nbsp;</li><li>Identify the main control gaps and business partner with the process owners to formulate pragmatic, practical solutions and recommendations.&nbsp;</li><li>Defines and manages the Entity’s Internal Control roadmap.&nbsp;</li></ul> Testing and Monitoring: <ul><li>Review supporting documents submitted by process owners, challenge declarations/ratings and performs substantive tests to validate the accuracy of process owners’ self-assessments.&nbsp;</li><li>Perform routine checks as an independent reviewer of business processes to ensure the continuous operating effectiveness of key controls.&nbsp;</li><li>Document test findings and work with process owners to develop remediation plans for identified control deficiencies.&nbsp;</li></ul> Reporting and Communication: <ul><li>Prepare clear and concise presentations for senior management and relevant stakeholders on the status of internal controls, identified risks and remediation efforts.&nbsp;</li><li>Communicate and business partner effectively with all process owners to provide guidance on control implementations and improvements.&nbsp;</li></ul> Continuous Improvement: <ul><li>Identify and implement process improvements to enhance the efficiency and effectiveness of the internal control environment.&nbsp;</li><li>Actively contribute to process continuous improvement initiatives.&nbsp;</li></ul> Training and Support: <ul><li>Leverage the Group tools and referentials (e.g., charters, standards, and systems) to provide insights on critical issues to be taken in consideration.&nbsp;</li><li>Provide training and guidance to employees on internal control concepts, policies, and procedures.&nbsp;</li><li>Promote and activate a strong internal control culture across the Entity.&nbsp;</li><li>Shares initiatives with Group and Zone Internal Control Departments.&nbsp;</li></ul> Requirements: <ul><li>8+ years of relevant experience in financial or business roles with a focus on internal control, process reviews/improvement (e.g., Internal Control, Internal Audit, or a similar role).&nbsp;</li><li>Experience with Enterprise Risk Management would be an added advantage.</li><li>Strong analytical and problem-solving skills.&nbsp;</li><li>Excellent stakeholder management, communication, and interpersonal skills, with the ability to build relationships and influence all levels in the Entity.&nbsp;</li><li>Systems oriented. Knowledge of SAP and proficient in Microsoft Office Suite is a plus.&nbsp;</li><li>Able to work independently and possesses a strong sense of responsibility and ownership</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Provide 2nd level helpdesk and onsite support to users and VIPs for desktops, notebooks, mobile devices, peripherals, video conferencing, and audio-conferencing equipment.</li><li>Ensure timely updating of software patches and maintain devices at optimal performance.</li><li>Deliver IMAC (Install, Move, Add, Change) and Desk-side Break Fix support for end user devices and peripherals, adhering to SLAs by location.</li><li>Oversee installations, de-installations, cascades, moves, additions, refurbishments, and operational changes for all in-scope equipment, software, and related services at designated customer sites.</li><li>Coordinate, plan, and schedule IMACs in support of office changes, staff onboarding/offboarding, collaborating with all affected IT functions and/or 3rd party vendors to minimize operational interruptions or disturbances.</li><li>Handle Video Conferences and assist with meeting room A/V setups.</li><li>Participate in IT-related projects, activities, and events as required.</li></ul>&nbsp;Requirements: <ul><li>Strong technical skills and general IT knowledge to troubleshoot and resolve desktop, notebook, mobile, and peripheral issues.</li><li>Fresh Graduates or 1-2 yrs of experience in Deskside support.</li><li>Familiarity with video conferencing and audio-conferencing equipment.</li><li>Excellent communication and interpersonal skills to provide top-notch support to users and VIPs.</li><li>Ability to work independently and as part of a team, collaborating effectively with other IT functions and external vendors.</li><li>A proactive and customer-focused approach to address user needs promptly.</li><li>Flexibility to handle office changes and other on-site activities efficiently.</li></ul>

Responsibilities: <ul><li>Product Strategy Development: Lead the creation and implementation of product innovation strategies to drive brand growth and market share.</li><li>Market Research: Leverage relevant culinary trends as well as competitive landscape review to identify trends, unmet consumer needs, and competitive landscape to inform product innovation&nbsp;</li><li>Portfolio Management: Oversee the Pringles product portfolio, optimizing the mix to drive growth and profitability.&nbsp;</li><li>Cross-Functional Collaboration: Work closely with R&amp;D, marketing, sales, and supply chain teams to bring new products to market.</li><li>Project Management: Oversee the product development lifecycle from concept to launch, ensuring timely and successful execution.</li><li>Performance Tracking: Monitor and analyse product performance, using insights to inform future innovation strategies.</li><li>Budget Management: Manage budgets for product innovation projects, ensuring efficient allocation of resources.</li><li>Stakeholder Engagement: Present product innovation plans and progress to senior leadership and key stakeholders to get buy-in on and resources commitment</li></ul> Requirements: <ul><li>Experience: Minimum of 7 years of experience in brand management, with a strong focus on product innovation.</li><li>Leadership: Proven leadership skills with the ability to inspire and motivate cross-functional teams.</li><li>Analytical Skills: Strong analytical and problem-solving abilities.</li><li>Creativity: A creative thinker with a passion for innovation and a track record of successful product launches.</li><li>Communication: Excellent verbal and written communication skills.</li><li>Project Management: Strong project management skills with the ability to manage multiple projects simultaneously.</li><li>Market Knowledge: Deep understanding of market trends, consumer behaviour, and competitive dynamics.</li></ul>

Responsibilities: Sourcing Standardization &amp; Alignment: <ul><li>Act as the expert for sourcing compliance, providing expert guidance, and resolving any discrepancies between Group guidelines and local realities.</li><li>Monitor compliance through KPIs that drive performance and results.</li><li>Partner with global excellence teams to tailor Group norms to the SAPMENA context, leveraging regional successes to enhance global standards.</li></ul> Process Optimization &amp; Innovation: <ul><li>Drive the simplification and optimization of sourcing processes, systems, and tools across the region, working in close partnership with Sourcing management.</li><li>Identify and champion the adoption of new technologies, like Generative AI, to further streamline workflows, automate tasks, and empower sourcing teams.</li><li>Continuously evaluate and improve the training programs for sourcing-related systems and tools.</li></ul> Sustainability &amp; Compliance Leadership: <ul><li>Embed sustainability and ethical sourcing practices as integral components of the SAPMENA sourcing landscape.</li><li>Collaborate with Sourcing teams to translate Group-level sustainability and compliance KPIs into tangible actions and guidelines for local implementation.</li><li>Provide ongoing support and guidance to local teams, empowering them to achieve and surpass ambitious sustainability and compliance targets.</li></ul> Data Integrity &amp; Transparency: <ul><li>Implement mechanisms to ensure the accuracy, consistency, and accessibility of sourcing data across all SAPMENA entities.</li><li>Develop and utilize insightful reporting dashboards to track key performance indicators, monitor progress towards targets, and identify areas for optimization.</li></ul> Best Practice Sharing &amp; Knowledge Management: <ul><li>Foster a culture of knowledge sharing and continuous improvement within the excellence community and represent SAPMENA in worldwide forums</li><li>Assess the sourcing teams knowledge and drive training initiatives to address the gaps</li><li>Launch engaging excellence campaigns that inspire and mobilize the organization to embrace and implement best-in-class sourcing practices.</li><li>Represent the Sourcing Excellence team in worldwide meetings, discussions and workshops.</li></ul> Requirements: <ul><li>Bachelors degree required (MBA preferable); a focus on Finance is a plus.</li><li>Minimum of 10 years of proven experience in Sourcing, Internal Control, and/or project management related to tool implementation , process optimization or sustainability.</li><li>Experience in regional or global roles is highly desirable.</li><li>Excellent analytical skills, with a demonstrated ability to gather, analyze, and interpret complex data to drive strategic decisions.</li><li>Outstanding communication and interpersonal skills, capable of effectively conveying information and building strong relationships with both corporate stakeholders and country teams.&nbsp;</li></ul>

Responsibilities: <ul><li>Provide management and asset reporting, forecasting, budgeting and on asset management.</li><li>Assist management to ensure business practices and processes are in line with good corporate governance. Be mindful of potential areas of exposure, identify them and work with the business to address control gaps and mitigate risks.</li><li>Lead IT Assets team, ensuring day-to-day functions on the recording of newly acquired tangible and intangible fixed assets is well managed.</li><li>Provide guidance to the business on asset capitalisation policy and drive timely commissioning of tech fresh assets.</li><li>Review inventory turnover and follow up with the business to take actions to ensure healthy turnover.</li><li>Lead the inventory sighting exercise, to ensure proper procedures are adhered to and reconciliation of stock values are performed and reviewed on a timely manner.</li><li>Address IT asset needs queries which include hardware, software and mobile line; and collaborate with IT to address Business needs.</li><li>Drive continuous process improvements, including system changes, streamlining of processes and automation projects.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping (e.g. SNOW, spreadsheets).</li><li>Make analysis based on the collected data, focusing on trends, gaps &amp; logical examines.</li><li>Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.</li><li>Manage asset discovery processes to ensure up to date and accurate inventory.</li><li>Ensure that adequate governance is in place and the processes are being executed successfully.</li><li>Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets</li><li>Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.</li><li>Plan and manage yearly IT asset verification exercise.</li><li>Manage, track and report on all the in-scope IT assets.</li><li>Manage, track and report on mobile lines and other telco services</li><li>Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.</li><li>English language proficiency – verbal and written communication</li></ul> Responsibilities: <ul><li>Bachelor’s Degree in a relevant discipline.</li><li>Minimum 8 to 10 years of experience in IT Asset Management.</li></ul>

Responsibilities: <ul><li>Work with the AMEA finance team both in Singapore and Malaysia to lead financial planning process such as strategic forecast update and budget.&nbsp;&nbsp;</li><li>Identify and mitigate risks and opportunities in financial commitments (both P/L, B/S and CF).&nbsp;</li><li>Communicate business update to regional FP&amp;A team effectively. i.e. strategic forecast update.&nbsp;</li><li>Work with regional treasury manager to understand P&amp;L FX impact.&nbsp;</li><li>Manage a small team of analysts in delivering the team objectives.</li><li>Manage regional OHD budget in Singapore with driving ZBB behaviors, regular actual tracking and proactive communication to budget owners.&nbsp;</li><li>Ensure smooth reporting and forecasting submission via the existing systems (BPC, CFS and SAP). This includes the process improvement to maximize the existing systems.&nbsp;</li></ul> Requirements: <ul><li>This position requires experience and a minimum 8-12 years’ experience in FP&amp;A or accounting experience.&nbsp;</li><li>Strong interpersonal skill is required to manage delicate issues with stakeholders.</li><li>Knowledge of desktop software packages i.e. MS Excel, BPC, and Anaplan is preferred.&nbsp;</li><li>Good communications skills and be able to lead the process.&nbsp;</li></ul>

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35 singapore Jobs found

Deskside Engineer L2

Senior Marketing Manager

EUC Desktop Engineer (M365)

Internal Control Manager

Customer Account Manager

Deskside Engineer (Fresh Graduates)

Senior Brand Manager-Product Innovation(AMEA)

Regional Head of Excellence - Direct & Indirect Sourcing

ITAM Manager

Sr. Manager FP&A- AMEA

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35 singapore Jobs found

Deskside Engineer L2

Senior Marketing Manager

EUC Desktop Engineer (M365)

Internal Control Manager

Customer Account Manager

Deskside Engineer (Fresh Graduates)

Senior Brand Manager-Product Innovation(AMEA)

Regional Head of Excellence - Direct & Indirect Sourcing

ITAM Manager

Sr. Manager FP&A- AMEA

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.