ServiceNow Consultant

Sales Director, Alliance Head

Responsibilities: <ul><li>Lead the implementation and optimization of ServiceNow ITOM solutions, ensuring alignment with business objectives.</li><li>Design, configure, and maintain the CMDB, ensuring data accuracy and integrity.</li><li>Implement and promote the CSDM framework to standardize and enhance service management practices.</li><li>Collaborate with cross-functional teams to gather requirements, develop functional specifications, and deliver effective ServiceNow solutions.</li><li>Provide training and support to end-users and stakeholders on ITOM, CMDB, and CSDM functionalities.</li><li>Conduct regular audits and assessments of the CMDB to ensure compliance with industry standards and best practices.</li><li>Identify opportunities for process improvement and automation within ServiceNow.</li><li>Stay updated on ServiceNow releases and new features, recommending enhancements that benefit the organization.</li></ul> Requirements: <ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum 3 years of proven experience in implementing ServiceNow solutions, particularly in ITOM, CMDB, and CSDM.</li><li>Strong understanding of ITIL processes and frameworks.</li><li>ServiceNow certifications (e.g., Certified Implementation Specialist, ITOM) are highly desirable.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and interpersonal skills to effectively collaborate with technical and non-technical stakeholders.</li><li>Ability to manage multiple projects simultaneously and meet deadlines.</li></ul>

Responsibilities: Strategic Partnership Development:&nbsp; <ul><li>Identify, evaluate, and establish new partnerships that align with the organizations strategic goals.</li></ul> Relationship Management:&nbsp; <ul><li>Foster and maintain strong relationships with existing partners, ensuring mutual growth and success.</li><li>Identify deals through partners for growing the business.</li><li>Partnerships are required with SAP, ServiceNow, Salesforce, AWS, Microsoft</li></ul> Collaboration:&nbsp; <ul><li>Work closely with internal delivery and sales teams to ensure seamless integration and collaboration with partners, driving joint initiatives and programs.</li></ul> Negotiation:&nbsp; <ul><li>Lead negotiations and contracts with partners, ensuring beneficial terms and conditions for the organization.</li></ul> Market Research:&nbsp; <ul><li>Stay informed about industry trends, competitor activities, and market opportunities to inform partnership strategies.</li></ul> Marketing &amp; Promotion:&nbsp; <ul><li>Collaborate with the marketing team to develop and execute co-marketing campaigns and initiatives with partners.</li></ul> Requirements: <ul><li>Minimum 10 years professional alliance management work experience within IT Services/ System Integration companies (Accenture, Cognizant, Cap Gemini, NCS, TCS, Tech Mahindra or similar companies) in Singapore and South-East Asia</li><li>Solution selling experience as opposed to just transactional goods and services.</li><li>Hungry, motivated and self-driven</li><li>Proven Alliance and partnership executive experience, meeting or exceeding targets</li><li>Ability to communicate, present and influence all levels of the organization, including executive and C-level</li><li>Should have existing C level relationships that can be leveraged for opening new accounts</li><li>Hunting experience, combined with mining</li><li>Business degree or equivalent</li><li>Leadership: Ability to lead and inspire cross-functional teams and partners.</li><li>Strategic Thinking: Strong strategic mindset with the ability to see the big picture and drive long-term goals.</li><li>Negotiation: Skilled negotiator with experience in high-stakes discussions.</li><li>Collaboration: Team player who excels in collaborative environments.</li><li>Adaptability: Flexible and adaptable to changing circumstances and priorities.</li></ul>

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ServiceNow Consultant

Sales Director, Alliance Head

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ServiceNow Consultant

Sales Director, Alliance Head

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