Operations Manager

EUC Engineering Consultant

Customer Care Manager

Lead UI Engineer

Lead Software Engineer, QA

IT Operations Analyst

Logistics Supervisor

Supply Chain Manager

Technical Support Engineer

Product Manager Marketing (Medical device)

Responsibilities: Policies and Procedures <ul><li>Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy.</li></ul> People Management and Development <ul><li>Allocate and balance work across direct reports; authorize subordinate to perform tasks in order to enhance their capabilities;</li><li>Review and provide timely performance feedback to direct reports;</li><li>Mentor subordinates in daily work, provide technical and non-technical training;</li><li>Develop succession plan and employee development plan and monitor the execution;</li><li>Prepare manpower plan and application, conduct candidate interview and give opinion;</li><li>Conduct regular staff meeting on management skills improvement;</li><li>Resolve people/functional issues in the team in order to achieve targeted department performance and retain key talent.</li></ul> Production Capacity Plan <ul><li>Develop production capacity plan base on business forecast in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Manufacturing Management <ul><li>Manage Assembly , Molding, Stamping Operations along with EHS, Facility, Tooling maintenance and execute production plan ; Closely collaborate with quality, project engineering, Materials, ME, and solve operational issues, and update the key issues with ASEAN Operations Manager in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Key Engineering Capability Development <ul><li>Involve and support (including allocate resource and provide advice) key Engineering capability development in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Production Quality System and EHS <ul><li>Maintain production quality system in order to improve manufacturing efficiency and achieve operation excellence.</li><li>Monitor the implementation of company EHS policy in production process in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Requirements: <ul><li>Bachelor degree in Engineering.</li><li>12- 15 years manufacturing experience including 8 years general operational management experience.</li></ul>

Responsibilities: <ul><li>Assist in solutioning and bidding for new projects.</li><li>Engage client stake holders and business users.</li><li>Represent iCompaz in technology meetings.</li><li>Project manage EUC and cross functional projects.</li><li>Review project documentation.</li><li>Engage project, client and vendor resources to deliver projects.</li><li>Escalation point for troubleshooting for EUC technology.</li><li>Provide connection with various iCompaz internal teams and Offshore our client teams.</li><li>Manage technology partners and service providers for iCompaz and Client.</li></ul> Requirements: <ul><li>Degree in IT.</li><li>Minimum 6 years working experience in international companies.</li><li>Strong track record of managing EUC environment and executing projects.</li><li>Certification in Project Management, ITIL, Microsoft.Microsoft 365</li><li>Experience in MacOS is a strong plus.</li></ul>

Responsibilities: <ul><li>Analyse the technical complaints of the vehicle in the field visits.</li><li>Rectify defects in vehicles / overhaul aggregates.</li><li>Maintain and handle internet-based warranty.</li><li>Ensure implementation of service processes at channel partners.</li><li>Joint Investigation along with vendors.</li><li>Development of secondary channel.</li><li>Feedback on companies as well as competitors’ products.</li><li>Training of service managers.</li><li>Work out special service support for strategic customers with channel partners.</li><li>Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.</li><li>Secondary network for spare parts sales.</li><li>Guide channel partners for manpower/facilities/equipment optimisation.</li><li>Ensure profitability of workshops of channel partners.</li><li>MIS on service.</li><li>Spare parts inventory management.</li><li>Manging service guarantee at the dealership.</li><li>Monthly visit to ASC and monitor his performance along with ASC coordinator.</li><li>Service camps on monthly basics.</li><li>Monthly visits to customer and update M Response data</li></ul> Requirements: <ul><li>Technical knowledge of BS6 Products</li><li>Exp. in Commercial Vehicle Segment</li><li>Exp. in Dealership Management/Field Service Management</li></ul>

Role Description: <ul><li>We are seeking a UI Lead to help create our next-generation products that satisfy our customer’s needs.</li><li>The UI Lead will use their deep professional knowledge and an understanding of the customer environment to propose and develop new and innovative solutions to customer problems.</li><li>They will use their understanding of applied engineering, product lifecycle and technology advancement to help align and solve problems across multiple product lines using similar technology.</li><li>The successful candidate will be hands on and curious with a focus on technology, remote collaboration, the application of engineering principles, and the ability to influence cross functionally to achieve department goals.</li><li>This role will report to the Technical Program Manager and will work from our Pune office</li></ul> Responsibilities: <ul><li>Define the infrastructure and the software architecture for the React-based Front End related to a specific set of products and projects.</li><li>Act as a lead and a mentor to offshore teams, including code review, best practices, architecting, product thinking, and code quality.</li><li>Develop platform software and collaborate across engineering groups to maximize the use of common emerging platform technologies, conventions, technological building blocks.</li><li>Collaborate with Product Management, Architects and Product Owners from various teams and Executive leaders to define the business and technical strategy.</li><li>Collaborate with global engineering leads at various businesses to establish and drive adoption of conventions and innovation.</li></ul> Requirements: <ul><li>Education: Bachelors or higher degree in a related technical field (Electrical, Electronics Engineering/Computer Engineering)</li><li>8+ Years in front end development</li><li>5+ years in architecture, design, implementation, and/or support of a micro front end that consumes high distributed service-oriented architectures, having an architectural sense for ensuring availability, reliability, scalability and security.</li><li>Experience with UI and UX concepts using modular and reusable UI components.</li><li>Experience with refactoring large code bases using safe techniques.</li><li>Experience building CI/CD pipelines. DevOps and Devsecops, version control, and system testing with Gitlab and Jenkins</li><li>Experience creating and obtaining actionable insights from Datadog, Elasticsearch, Prometheus, and Grafana</li><li>Experienced with programming and scripting languages such as JavaScript, CSS, React.js, GO</li><li>Willingness to learn and teach complex technologies.</li></ul>

Role Description: <ul><li>Company’s Global R&amp;D team is looking for embedded software engineers and technical leaders to help build the future of industrial Automation &amp; Solutions.</li><li>You will have cross functional interactions and working closely with hardware, software, and product management teams.</li></ul> Responsibilities: As a Lead Software Engineer, the individual will work be in Embedded Software Development team. <ul><li>You provide the embedded platform infrastructure to enable our Industrial Networking Products.</li><li>You dedicate your creativity to a cross-functional, self-organized, agile team of developers.</li><li>You communicate with product owners, software architects and application developers in an intercultural and global work environment.</li><li>You contribute to the implementation of a Linux based Operating system for in-field embedded device families.</li><li>You assure the secure development life cycle of the platform and harden the attack surface of devices.</li><li>You will be part of the Software Platforms Teams, working on the development of in-house cybersecurity device software development for Industrial networks.</li><li>You will be building Firewall software for industrial routers which are complex multicore, multi-threaded software systems supporting high-availability, hundreds of network protocols and delivering high throughput packet forwarding.</li><li>Building brand new products, supporting new features, feature enhancements and sustenance of products across the R&amp;D product portfolio, using company’s device software running on company hardware.</li></ul> Requirements: <ul><li>You are a person with passion for coding and creating world class software systems for large organizations.</li><li>A Full time Bachelor/Master of Engineering Degree in Computer Science or equivalent.</li><li>You are able to abstract and use your creativity for disruptive solutions.</li><li>You are fluent in spoken and written English and have the ability or willingness to work in a Global environment</li><li>8 – 12 years’ experience in a product-based organization developing embedded software for Enterprise, Industrial Automation or Service Providers industry.</li><li>Solid understanding of embedded systems architecture, including microcontrollers, microprocessors, and real-time operating systems.</li><li>Ability to work on complex modular software systems, algorithms and be able to design, code, debug and automate software.</li><li>Expertise in C/C++ programming, data structures, Algorithms &amp; debugging tools.</li><li>Expertise in Linux based environment, with extensive knowledge of Linux Internals.</li><li>Hands-on operating systems, IPCs &amp; multi-thread programming experience.</li><li>Advanced working level knowledge of Computer networks and Network protocols in TCP/IP, switching (L2), routing (L3) &amp; security protocols.</li><li>One or more areas like QOS, Segment Routing, Multicast &amp; MPLS.</li><li>Ability to work with existing code base.</li><li>Hands-on experience in Versioning and Git/GitHub/Bitbucket repository.</li><li>Experience with Unit test strategy and execution.</li><li>Experience with Python or equivalent scripting languages</li><li>Experience with packet generating and network test tools.</li><li>Prior experience with any network OS provided by Networking companies like CISCO -IOS/IOS-XE/IOS-XR.</li><li>Designing &amp; understanding of network topologies &amp; deployment.</li><li>Linux containers and dockers.</li></ul>

Responsibilities : <ul><li>Install, configure and deploy applications, hardware &amp; operating systems&nbsp;</li><li>Ongoing maintenance and support of Desktop/Laptop devices</li><li>Basic troubleshooting of hardware &amp; software</li><li>Follow diagrams and written instructions to repair a fault or set up a system</li><li>Work with and support team members on various projects</li><li>Provide timely resolution of issues</li><li>Work in collaboration with our 3rd party support contractor</li><li>Develop documents and implement standard operating procedures</li><li>Periodically provide 1st level support to users for all issues raised by phone, email, self-service or face to face</li><li>Any other duties as required</li></ul> Requirements : <ul><li>Associate Degree or equivalent work experience. Minimum 2 years’ experience in a related field﻿</li><li>Proficiency in Windows desktop OS&nbsp;</li><li>Working knowledge O365 environment essential. Specifically, MS-Outlook &amp; TEAMs</li><li>Knowledge of commonly used concepts, practices and procedures within particular field</li><li>Experienced knowledge of Networks and IT infrastructure.</li><li>Demonstrated ability to drive &amp; solve technical issues through to completion</li><li>Excellent team player</li><li>Resourceful, self-educating and self-motivating</li><li>Excellent team player with strong communication and customer-facing skills</li><li>You must have strong organisation and time management skills</li><li>You may be required to travel to and / or support other sites</li><li>Motivated self-starter with a “can-do” attitude who works well to tight and varied deadline.</li></ul>

Responsibilities: <ul><li>People Management and People Leader&nbsp;</li><li>PEZA, Customs and All Government Offices Management Related to Plant and Transportation (International and Local)</li><li>Escalation for transportation, Inbound and Outbound logistics operations.</li><li>Global Trade Compliance interaction with trade people to make sure all shipments are compliant from origin and destination side</li><li>Global Supply Chain Management&nbsp;</li><li>Escalation point person for all of shipments to ensure the compliance on regulations</li><li>Monitoring of the deliveries, handling insurance coverages, duties as well as tax obligations</li><li>Designing and implementing all export and import strategies and preparing effective business plans Resolving the queries of the clients related to export and import process and expenses.</li><li>Interact with customers/clients face to face or over the phone and foster and develop relationships with customers/clients</li><li>Review and Approval of all incoming bill of lading with attention to discrepancies.</li><li>Audits bill of lading to ensure billing requirements are met.</li></ul> Requirements: <ul><li>Bachelors Degree in Supply Chain, Industrial Engineering</li><li>Monitoring of performance of all forwarders, couriers and service providers related to Transportation</li><li>SOP and SOW Management&nbsp;</li><li>Communication and Coordination with PEZA, Customs, PDEA, Brokers, Consultants and other government agencies as needed.</li><li>On time Renewal of all government requirements for shipment purposes</li><li>Reports and Analysis on Freight Spend and Transportation improvement programs</li><li>Cost Savings&nbsp;</li><li>Meeting all the compliances related to regulatory and corporate requirements</li><li>Follows rules and regulations EHS, GST etc.</li><li>Environmental health and safety associated with his responsibilities</li></ul>

Responsibilities: <ul><li>Analyze forecast signals from the Demand Planning team to generate an optimized build plan while ensuring effective communication across extended supply chain.</li><li>Lead the MPS function to optimize the production plan with the aim to support customer demand, optimize production utilization and balancing inventory in a targeted manner.</li><li>Lead the Material Planning team ensuring implementation of production plan of work centers, machines, or processes to meet customer requests.</li><li>Monitor MRP system setup, identify capacity constraints and proactively expand drive capacity to avoid supply and demand gaps.</li><li>Ensure appropriate parameter settings, system settings and system usage.</li><li>Lead the Materials Analyst team ensuring the right amount of material is procured within the appropriate timing.</li><li>Develop standards for materials management including appropriate levels of safety stock, in-process inventory, and finished goods.</li><li>Handles the disposition of obsolete inventories according to the company’s policy.&nbsp;</li><li>Oversee and supervise physical inventories.</li><li>Active participation in monthly Supply Review Meeting, identifying risks and opportunities and ensuring necessary proactive measures are taken to close gaps to meet budgets.</li><li>Develop new and existing relationships with suppliers.</li><li>Coordinate information flow between planning, warehouse, and production teams.</li><li>Lead, manage, motivate, and develop Supply chain team.</li><li>Proactively approach other functions within Demand Planning, Customer Service and Supply Chain for end-to end optimization.</li><li>Accountable for the timely and accurately execution at the shipping and receiving areas.</li><li>Track and control supply chain KPIs including corrective measure to management on regularly base.</li><li>Improve the overall supply chain performance and look for any possible innovations to the process.</li></ul> Requirements: What your background should look like: <ul><li>Bachelor’s degree and 8+ years’ Supply Chain / Materials Planning experience, including 3+ years in a leadership role.</li><li>People with no degree, but equivalent level of qualification in relevant disciplines, will also be considered.</li><li>Experience in working with ERP systems and other IT systems at customer interface, e.g. SAP,&nbsp;&nbsp;EDI.</li><li>Experience with high mix, low volume manufacturing.</li><li>Good communication skills, able to build customer relations and win customers for own ideas.</li><li>Strong analytical, problem-solving, and decision-making skills.</li><li>Process Improvement.</li></ul> Competencies: <ul><li>Motivating Others.</li><li>Building Effective Teams.</li><li>Managing and Measuring Work.</li><li>Values: Integrity, Accountability, Inclusion, Innovation, Teamwork.</li><li>SET: Strategy, Execution, Talent (for managers).</li></ul>

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>Develops &amp; delivers Singapore zone strategies for Medical Devices segment taking into account on competitive approaches and local market dynamics for technical and commercial inquiries by having regular direct engagement with Principals (Brand Owner).</li><li>Escalate each product specialist team’s activities and technician/service team also monitoring their progress.</li><li>Develops and manages regional collaboration and reference sites for the specific Medical Devices segment. Owns the relationship with KOL of their specialties in the Region.</li><li>Act as focal point for Sales team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.</li><li>Prepare go-to-market strategy of the respective Medical Devices portfolio, including, product positioning, e-catalogue activation, pricing, training, tender/pilot project support, adopting to market needs.</li><li>Work closely with appointed Channel Partners/Distributor for the Medical Devices product for product &amp; marketing materials related</li><li>Provides comprehensive and continuous sales training and collects detailed competitive intelligence information for effective objection handling.</li><li>Delivers high quality customer presentations that support the Medical Devices value propositions</li><li>Works closely with the Clinical/Medical Marketing, BD and Education team to generate relevant clinical evidence and marketing programs for the segment.</li></ul> Requirements: <ul><li>Bachelor degree from a reputable university any discipline, majoring in management, marketing, pharmacy, medical doctor, or other related field with minimum of 3 - 5 years on Medical Devices sales, marketing, applications related.&nbsp;</li><li>Outstanding writing, presentation, commercial and communication skills.</li><li>Strong leadership, collaboration skills and ability to thrive in a dynamic environment.</li><li>Relationship with professional with all organizational level</li><li>Computer Literacy &amp; English proficiency is a must</li></ul>

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100 service operation Jobs found

Operations Manager

EUC Engineering Consultant

Customer Care Manager

Lead UI Engineer

Lead Software Engineer, QA

IT Operations Analyst

Logistics Supervisor

Supply Chain Manager

Technical Support Engineer

Product Manager Marketing (Medical device)

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Skills

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Location

Jobtitle

100 service operation Jobs found

Operations Manager

EUC Engineering Consultant

Customer Care Manager

Lead UI Engineer

Lead Software Engineer, QA

IT Operations Analyst

Logistics Supervisor

Supply Chain Manager

Technical Support Engineer

Product Manager Marketing (Medical device)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow is on a mission to connect companies with the best talent across the globe.