Team Lead - Global Trade Compliance

Customer Service Analyst- OTD Analyst

Customer Service Manager

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Customer Service Representative - SAP

Operation Supervisor

Scheduling & Production Planning Analyst

Technical Design Lead, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

Responsibilities: Trade Compliance Activities in the BU: <ul><li>Execute trade operations and provide compliance oversight for the assigned BU to ensure compliance with import/export laws and regulations in UK, US &amp; Indian SCOMET Export Controls</li><li>Maintain trade operations and compliance activities in accordance with policies, procedures, and controls, in collaboration with&nbsp;</li></ul> key stakeholders throughout the BU: <ul><li>Act as a point of contact for BU stakeholders on trade-related matters.</li><li>Work with BU stakeholders and counsel to understand business changes and develop trade-related solutions/strategies and controls to ensure compliance</li><li>Maintain BU-level Key Performance Indicators (KPIs) and reporting to ensure efficiency and effectiveness of the operations</li><li>Partner with Trade Compliance Professionals and Stakeholders across the Enterprise</li><li>Partner with GTS Governance to monitor trade compliance regulatory and legislative changes, assess the potential impact to the BU, and determine the necessary actions and communications to the appropriate stakeholders</li><li>Work with GTS Governance teams to conduct trade compliance audits and oversee corrective action plans</li><li>Partner with GTS Governance to develop and administer effective trade compliance training as required throughout the region and organization&nbsp;</li><li>Ensure appropriate utilization of the GTS Operations Service Centre for product classification (import and export), restricted party screening, and duty savings compliance, and otherwise ensure proper country of origin determination, valuation, and admissibility</li><li>Work with the Operational Service Centres to identify, evaluate and administer opportunities to facilitate trade in a cost-effective and compliant manner (e.g. make use of applicable Free Trade Agreements, Duty Drawback, First Sale for Export, Foreign Trade Zones, etc.)&nbsp;</li><li>Establish and maintain relationships with internal functions, including corporate functions, to encourage awareness of global trade compliance issues, pro-actively identify trade risk and threats, and develop appropriate trade compliance controls</li></ul> Talent Development &amp; Leadership: <ul><li>Create a culture of engagement and performance in alignment with core values&nbsp;</li><li>Lead by example and act with empathy</li></ul> Requirements: <ul><li>Experience in UK, US &amp; Indian SCOMET Export Controls</li><li>SAP &amp; GTS experience</li><li>Customs Compliance experience</li><li>Management of a team</li><li>Success in the role requires strong analytical and creative problem-solving skills, highly developed oral and written communication skills, and the ability to work with interdisciplinary teams (internal and external) to drive issues and projects to conclusion.&nbsp;&nbsp;</li></ul> In addition, successful candidate will have the following qualifications, experience, and skills: <ul><li>Bachelors degree required (international business, supply chain, law, or related field)</li><li>3+ years’ experience in global trade compliance</li><li>Functional knowledge of import and export regulations and familiarity with customs practices in countries across the region</li><li>Proven ability to work with variety of business groups, including supply chain, legal, procurement and finance</li><li>Ability to foster teamwork and internal and external relationships</li><li>Excellent organizational habits and priority management&nbsp;</li><li>Customer focused with a commitment to quality</li><li>Travel may be necessary in fulfillment of responsibilities</li></ul>

Responsibilities:: <ul><li>Customer Relationship Management: Serve as the primary point of contact for assigned customers and sales partners, managing the fulfillment of customer orders to ensure on-time and in-full delivery (OTIF). Communicate effectively with stakeholders to reduce pricing discrepancies, resolve case fill issues, and address delivery delays.</li><li>Process Optimization and Problem Solving: Identify opportunities for continuous improvement within the order management process such as pricing discrepancies, OS&amp;D, and returns. Leverage tools such as SAP, Microsoft Excel and Celonis. Proactively implement solutions to enhance customer service initiatives and deliver consistent results.</li><li>Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Policy Compliance: Evaluate and ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements. Track and report performance metrics to identify improvement opportunities.</li><li>Capability Building and Innovation: Foster a culture of learning by participating in training and development programs. Contribute to special projects and continuous improvement initiatives, identifying innovative solutions to enhance process efficiency and quality.</li><li>Manage order processing and ensure on-time and in-full (OTIF) deliveries.</li><li>Support customer requests and help resolve basic order issues.</li><li>Track &amp; report KPIs (order accuracy, service levels).</li><li>Collaborate with internal teams to optimize OTD processes.</li><li>Learn and grow within the customer service and supply chain field. Must-Have Skills: Customer service experience (OTD, logistics, or related fields).</li><li>Sense of urgency &amp; problem-solving (handle daily tasks efficiently).</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Logistics, or a related field.</li><li>Strong computer skills, including proficiency with ERP systems (e.g., SAP) and Microsoft Office.</li><li>Experience working with Order to Delivery Customer Service/support.</li><li>Exceptional time management and organizational capabilities, with the ability to handle competing priorities.</li><li>Advanced Analytical experience, strategic mindset, time management, problem-solving, and decision-making skills.</li><li>Excellent verbal and written communication abilities in a professional setting.</li><li>Advanced English level is mandatory, as this role provides services to US. Customer Service Analyst – OTD Analyst The Analyst role is more like an entry-level, focusing on day-to-day operations and order fulfillment – we ask at least 1 years of experience in Customer Service role for Logistics, transportation Team Structure:</li><li>Reports to the Team Lead.</li><li>Works with internal teams (Finance, Sales, Supply Chain).&nbsp;</li><li>Good communication skills (work with different teams). Willingness to learn (quick adaptation to SAP &amp; internal processes).</li><li>Fluent English (for working with US customers).</li><li>Support to North America</li></ul>

Responsibilities: Strategic Leadership and Team Development:&nbsp; <ul><li>Lead, mentor, and manage a team of up to 5-8 Analysts, Specialists, and Associate Managers.&nbsp;</li><li>Build a culture of high performance, ensuring team engagement, development, and retention to meet organizational goals.</li></ul> Customer and Stakeholder Collaboration:&nbsp; <ul><li>Serve as a strategic partner for key internal and external stakeholders, including Sales, Supply Chain, and Distribution leaders, to resolve escalated customer service issues and deliver seamless order-to-delivery (OTD) solutions.</li></ul> Operational Excellence and Process Improvement:&nbsp; <ul><li>Drive initiatives that enhance efficiency and reduce costs across customer service operations.&nbsp;</li><li>Implement continuous improvement strategies using methodologies like Six Sigma or LEAN while ensuring compliance with organizational policies, including GAAP and SOX requirements.</li></ul> Data-Driven Decision Making:&nbsp; <ul><li>Analyze KPIs, SLAs, and service metrics to identify trends, assess performance, and develop strategies to optimize customer service and supply chain operations.</li></ul> Strategic Planning and Execution:&nbsp; <ul><li>Collaborate with senior leadership to design and execute strategic customer service plans aligned with Kellanova’s broader business objectives.&nbsp;</li><li>Partner with third-party service providers to promote operational effectiveness and supply chain efficiency.</li></ul> Requirements:﻿﻿ <ul><li>Bachelor’s degree required, with at least two-three years of experience in customer service, supply chain, or a related field.</li><li>Prior experience in a leadership role is essential.</li><li>Strong track record of managing and developing high-performing teams, fostering a culture of accountability, and driving employee engagement.</li><li>Advanced proficiency in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Ability to analyze complex data, identify trends, and develop innovative, data-driven solutions to address customer service challenges and improve processes.</li><li>Exceptional verbal and written communication skills in English, with experience working effectively across functions, regions and presenting to senior leadership.</li><li>Expertise in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Strong organizational skills with the ability to prioritize and manage multiple initiatives, consistently meeting deadlines and exceeding performance objectives.</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

Responsibilities: <ul><li>Leadership and Team Management: Lead, mentor, and engage in a team of 3-5 Analysts and Senior Analysts. Drive a high-performance culture through coaching, feedback, and development, ensuring strong team engagement and retention.</li><li>Track and analyze KPIs, SLAs, and team performance metrics, using insights to drive improvements in quality, efficiency, and customer experience.</li><li>Customer and Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, including senior leadership, supply chain, and sales partners, to identify trends and resolve escalated issues.</li><li>Serve as the key point of contact for critical customer service challenges.</li><li>Process Optimization and Continuous Improvement: Proactively identify trends and inefficiencies in the order-to-delivery (OTD) process. </li><li>Leverage analytics and tools like SAP to implement process improvements that enhance customer satisfaction and reduce costs.</li><li>Lead and participate in special projects, system testing, and process pilots to support OTD innovation. Identify and implement new tools and methodologies to enhance operational efficiency.</li><li>Data-Driven Insights and Problem Solving: Analyze complex data to uncover actionable insights and present recommendations to leadership and customers.</li><li>Ensure compliance with policies, including GAAP and SOX, while driving OTD performance metrics.</li><li>Customer-Centered Culture: Foster a service-oriented mindset across the team by championing proactive communication, anticipating customer needs, and delivering innovative solutions that align with business goals.</li><li>Lead a small team, ensuring high performance and engagement.</li><li>Serve as the escalation point for complex order-to-delivery (OTD) issues.</li><li>Track KPIs &amp; analyze trends to improve service quality.</li><li>Identify continuous improvement opportunities (LEAN, process automation).</li><li>Work with internal &amp; external stakeholders to optimize customer service operations.</li></ul> Requirements: <ul><li>Bachelor’s degree required, with supervisory experience managing teams and customer relationships.</li><li>Experience analyzing complex datasets, identifying trends, and presenting actionable insights. Proficient in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Demonstrated ability to lead and develop teams, with a focus on engagement, retention, and high performance.</li><li>Strong collaboration and relationship-building skills with customers and cross-functional teams. </li><li>Experience handling escalated customer issues is essential.</li><li>Knowledge in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Fluent level of English is mandatory with exceptional verbal and written communication skills</li><li>Strong organizational and time management skills, with the ability to prioritize competing demands and deliver results in a dynamic, fast-paced environment.&nbsp;</li></ul>

Role Description: <ul><li>Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.</li><li>They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Extraordinary Customer Experience strategy.</li><li>Customer Service Representatives (CSRs) are crucial as they serve as the primary point of contact for both customers and the company.</li><li>They will lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.</li><li>Their responsibilities include managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams to ensure timely and accurate delivery of products and services.</li><li>This role is vital in maintaining customer satisfaction and fostering strong, long-term relationships.&nbsp;</li></ul> Responsibilities: <ul><li>Deliver extraordinary customer experience by providing our customer with world class customer service</li><li>Respond promptly to customer inquiries via phone, email.</li><li>Provide detailed information about products, services, and order status.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Process customer orders accurately and efficiently.</li><li>Track order progress and ensure timely delivery.</li><li>Coordinate with planner, logistics, sales, product management and quality teams to fulfill customer</li><li>Serve as the primary point of contact between customers and the manufacturing team.</li><li>Communicate any changes in order status, delays, or issues to customers promptly.</li><li>Prepare and deliver order confirmations, shipping notifications, and other relevant information.</li><li>Maintain accurate and up-to-date customer records and order documentation.</li><li>Generate regular reports on order status, customer interactions, and other relevant metrics.</li><li>Identify trends and provide insights to improve customer service processes.</li><li>Identify and troubleshoot issues related to orders, deliveries, and product quality.</li><li>Gather customer feedback and suggest improvements to products and services.</li><li>Participate in team meetings and training sessions to stay updated on products and processes.</li><li>Assist in the development and implementation of customer agreement and procedures.</li></ul> Requirements: <ul><li>Any Bachelor’s/ Business degrees or equivalent experience.</li><li>Comfortable with Night Shift.</li><li>SAP knowledge.</li><li>Supply chain knowledge.</li><li>SFDC experience (added advantage).</li></ul>

Overview: <ul><li>This position will lead within operations both manufacturing and packaging teams in Somerset, NJ.</li><li>Reporting to one of the operation Managers, operation Supervisors lead teams in designated technology areas and product trains at the site, directs and coordinates the activities of department operators , conduct performance reviews, interact with support departments, and drive efficiencies initiatives within operations.</li><li>The Somerset, NJ site produces oral solid and liquid dosage form pharmaceuticals.</li></ul> Responsibilities: <ul><li>Will lead oral solid dosage form manufacturing and packaging teams as assigned.&nbsp;</li><li>First shift leader with start time 6:00 am to 2:00 pm (8 hr. - 5 days/week) or 5:45 am to 4:00 pm (10 hr, 4 days/week).&nbsp;</li><li>Discussion with Manager on the right fit and team needs.&nbsp;</li><li>Develop, recommend, and implement measures to improve production methods, equipment performance, and quality of product&nbsp;</li><li>Track production processing and material management in SAP&nbsp;</li><li>Daily metrics reporting such as variances in production, labor hours and downtime, track and report operator performance and attendance&nbsp;</li><li>Oversee completion of GPM records and standard operating procedures required within operations&nbsp;</li><li>Participate and develop plans for improving a safe work place and culture of identifying, reporting, and fixing unsafe conditions and behaviors within the site and our work teams.&nbsp;</li><li>Work with cross functional groups to accomplish objectives including finance, procurement, operations, supply chain, maintenance, facilities, technical services, security, quality assurance, and quality control as appropriate.&nbsp;</li><li>Under the direct supervision of a leader and able to communicate progress, needs, requirements, and issues effectively for assigned work for yourself and your teams.&nbsp;</li><li>Carry out all duties in accordance with Good Manufacturing practices (cGMP) and standard operations procedures.&nbsp;</li></ul> Requirements: Qualifications and Education Requirements: <ul><li>Associates degree or higher preferred&nbsp;</li><li>5+ years of pharmaceutical packaging OR manufacturing experience&nbsp;</li><li>2+ years’ experience leading/supervising in a manufacturing environment&nbsp;</li><li>Working knowledge of SAP or another ERP system&nbsp;</li><li>Excellent written communication skills</li></ul>

Job Description: <ul><li>We are seeking a highly motivated Scheduling &amp; Production Planning Analyst with expertise in inventory management and advanced Excel modeling skills.</li><li>The ideal candidate will have 2-3 years of experience in scheduling, production planning, and inventory management, with a strong ability to leverage Excel to optimize processes and improve efficiency.</li><li>A background in finance is an added advantage, helping to drive decisions on new business opportunities, cost analysis and budget management within production and inventory functions.</li><li>In this role, you will be responsible for developing and managing production schedules, optimizing inventory levels, forecasting demand, and analyzing data to support decision-making.&nbsp;</li><li>Your advanced Excel skills will be crucial in creating models for production, inventory planning, and reporting, while your understanding of finance will help identify cost-optimization opportunities.</li></ul> Responsibilities: Production Scheduling &amp; Planning: <ul><li>Develop and manage production schedules, ensuring efficient resource allocation (labor, equipment, raw materials) and meeting production deadlines. Work closely with cross-functional teams to align production goals with business objectives.</li></ul> Inventory Management: <ul><li>Monitor inventory levels and ensure alignment with production schedules.&nbsp;</li><li>Optimize inventory to minimize holding costs and reduce the risk of stockouts or overstock situations.</li></ul> <ul><li>Advanced Excel Modeling: </li></ul> <ul><li>Utilize advanced Excel skills to build and maintain models for production planning, inventory optimization, and scheduling. </li><li>This includes using pivot tables, complex formulas, forecasting, data visualization, and macros to enhance decision-making and operational efficiency.</li></ul> Forecasting &amp; Demand Planning: <ul><li>Work with sales, procurement, and other teams to develop accurate demand forecasts, ensuring production schedules are aligned with customer needs and market trends.</li></ul> Capacity &amp; Resource Planning: <ul><li>Analyze production capacity and resource availability, adjusting schedules and inventory management to meet changing demands and operational constraints.</li></ul> Cost Management &amp; Financial Analysis: <ul><li>Collaborate with finance teams to monitor production and inventory costs, identify inefficiencies, and help with cost optimization strategies.&nbsp;finance background will assist in budgeting and forecasting for production-related topics.</li></ul> Performance Reporting: <ul><li>Prepare and present regular reports on production performance, inventory levels, and key performance indicators (KPIs). Provide data-driven insights and recommendations to improve efficiency, reduce costs, and meet business goals.</li></ul> Process Optimization: <ul><li>Continuously assess and refine production planning, scheduling, and inventory management processes. Recommend and implement improvements to reduce waste, increase throughput, and optimize resource utilization.</li></ul> ERP System Utilization: <ul><li>Use ERP systems (SAP) to manage production and inventory data, ensuring accurate tracking of orders, materials, and resources.</li></ul> Requirements: <ul><li>Bachelor’s degree in supply chain management, Operations, Business, Finance, or a related field.</li><li>2-3 years of experience in scheduling, production planning, and inventory management.</li><li>Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, advanced formulas, forecasting models, macros, and data analysis.</li><li>Strong understanding of production scheduling, inventory management, and supply chain processes.</li><li>A background in finance or financial analysis is an added advantage, helping to identify cost-optimization opportunities and manage budgets effectively.</li><li>Familiarity with ERP systems (e.g., SAP) and other inventory management tools.</li><li>Strong analytical skills and the ability to interpret complex data and generate actionable insights.</li><li>Excellent communication and collaboration skills, with the ability to work cross-functionally with teams across the organization.</li><li>Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.</li></ul> Preferred Qualifications: <ul><li>Certification in Supply Chain Management or Finance-related qualifications (e.g., MBA) is a plus.</li><li>Experience with data visualization tools (e.g., Power BI, Tableau) for reporting and dashboard creation.</li><li>Knowledge of production planning software or inventory management systems is beneficial.</li></ul>

Responsibilities: <ul><li>Own the technical design and solution both for FSM Core and FSM Mobile</li><li>Own the solution functionality design as per approved demands, and translate those to IT functional and technical requirements</li><li>Defines the optimal configuration with maximal utilization of out-of-the-box functionality vs company -specific customization</li><li>Support in defining data model and controlling data integrity for the solutions</li><li>Support application support teams and company service management in problem management</li><li>Support FSM license management</li><li>Ensure that solution development is in line with business objectives, user needs, target architecture and IT standards &amp; frameworks</li><li>Ensure the solution documentation is always up-to-date</li><li>Understand the FSM solution big-picture and the target state and it’s role in IT landscape and service business processes.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Professional experience of minimum 12 years in IT industry, with at least 8 years in Salesforce</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Demonstrated track record of clear achievements from previous positions held</li><li>Experience in leadership and matrix organizations</li><li>Experience with supplier collaboration / collaboration with development partners</li><li>Experience in working in international environment with stakeholders distributed globally</li><li>Excellent stakeholders’ communication skills (both written and oral)</li><li>Excellent change management, analysis and problem solving skills</li><li>Excellent collaboration and communication skills in English</li></ul>

Responsibilities: <ul><li>Conduct user interviews, surveys, and usability testing to understand the pain points of field service workers, dispatchers, and managers.</li><li>Collaborate with customer support teams to gather feedback and pain points directly from the end-users.</li><li>Analyze market trends and competitors to ensure that Salesforce FSM is competitive and meets the needs of various industries.</li><li>Develop user personas, user journeys, and detailed workflows based on research and business requirements.</li><li>Define and document design specifications, including wireframes, prototypes, and high-fidelity mockups.</li><li>Work closely with product managers and engineers to align the design vision with technical and business constraints.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Salesforce Platform Experience :A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus&nbsp;</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li></ul> Certifications (Preferred): <ul><li>Salesforce Certified Administrator: Validates the ability to configure and manage the Salesforce platform.</li><li>Salesforce Certified Platform App Builder: Demonstrates proficiency in declarative development and application design.</li><li>Salesforce Certified Platform Developer: For candidates with custom development experience in Apex, LWC, and Visualforce.</li><li>Salesforce Certified Field Service Consultant: Demonstrates expertise in designing and implementing Salesforce Field Service solutions.</li></ul>

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58 sap workforce Jobs found

Team Lead - Global Trade Compliance

Customer Service Analyst- OTD Analyst

Customer Service Manager

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Customer Service Representative - SAP

Operation Supervisor

Scheduling & Production Planning Analyst

Technical Design Lead, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

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Skills

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58 sap workforce Jobs found

Team Lead - Global Trade Compliance

Customer Service Analyst- OTD Analyst

Customer Service Manager

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Customer Service Representative - SAP

Operation Supervisor

Scheduling & Production Planning Analyst

Technical Design Lead, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.