Solution Consultant With German - Inside Sales & Technical Support

Senior Account Manager

Account Manager Den

Supervisor Sales & Accounts Receivable

Account Manager

Manager M&A Integrations/Separations EMEA

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Maintain a deep understanding of our products and services to effectively communicate their value proposition to clients to drive revenue.</li><li>Manage sales pipeline and accurately forecast sales projections to ensure targets are met.</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree; technical or business degree required or equivalent experience. Engineering degree a plus.</li><li>Confident use of technical German and English languages (both verbal and written) is required.</li><li>Proven track record of success in inside sales or telemarketing roles.</li><li>+2 years’ experience in a similar role preferably in a technical environment.</li><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback.</li><li>Strong verbal, written, and presentation skills.</li><li>Consultative selling experience desired, with salesforce experience.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Excellent organizational and time management skills with the ability to prioritize tasks effectively.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Motivating Others</li><li>Self-motivated with a results-oriented mindset.</li><li>A passion for serving customers.</li></ul>

Job Overview: <ul><li>The Americas Sales/Account Manager (SAM) is responsible for promoting the IVD Business Unit products and services.&nbsp;</li><li>This position is responsible for developing and executing an account target plan which delivers profitable growth, by leveraging the full range of IVD Services, Products and Core Competencies.&nbsp;&nbsp;</li><li>The Sales/Account Manager serves as the primary interface with customers while collaborating with internal teams to achieve customer satisfaction and the goals of the business unit.</li><li>The SAM drives the growth objectives in our key segments of microfluidic consumables including IVD Point of Care / Point of Need, Cell Analysis, NGS and other key Life Science Applications (e.g. Cell Therapies) while identifying new areas of opportunity.&nbsp;</li><li>Partnering with marketing to identify and target customer organizations to develop new sales leads and opportunities.&nbsp;&nbsp;</li><li>Aligning with NPD Engineering to generate winning value proposition proposals to grow the business and meet or exceed FY targets.</li><li>This position has principal sales responsibilities in the Americas, helping the EMEA team, if necessary, on UK and Ireland Markets.&nbsp;</li><li>Reports to the Global Director of NPD Commercial.</li></ul> Responsibilities: <ul><li>Function as a principal point of contact and support to customers for product development and manufacturing fulfillment activities from the discovery phase into manufacturing and support a successful ongoing relationship with our customer through proactive account management.</li><li>Develop proposals and quotations structured to satisfy the organization’s revenue and profit objectives by collaborating with Engineering, Operations, Project Management, Quality and Finance. Manage assigned customer accounts for new projects and follow up ongoing projects activities.</li><li>Maintain or increase customer satisfaction by delivering extraordinary customer experience including collaborating with Department Heads to monitor and improve the overall customer experience.</li><li>Promote sales actions to keep and win new business, finding opportunities to cross-sell capabilities, e.g., Clinical Regulatory services. Participate in industry trade exhibitions and visit customer sites as necessary. Contribute to and align with Marketing programs.</li><li>Contribute to forecast accuracy and budget preparation.</li><li>Document activities and opportunities via Salesforce to maintain a current and accurate depiction of the sales funnel.</li><li>Maintain a high level of awareness about IVD/Microfluidic trends and competitive activity.</li></ul> Accountable: <ul><li>FY sales revenues / margins supporting growth targets and supporting OPS, Technical teams</li><li>Prospecting of new accounts and new Opportunities in existing accounts and region, promoting cross-selling activities</li><li>Quoting process – Scoring OPS Opportunities, moving proposals to a winning outcome</li><li>Preparation of new proposals and those requiring modification with Commercial NPD, TTM &amp; Op’s Team engagement</li><li>Input and management of Forecast</li><li>Managing issues that may arise from time to time with accounts pertaining to Quality, Delivery or other customer satisfaction situations.</li></ul> Consulted: <ul><li>Refine IVD ‘Go to Market’ strategy with Commercial Team</li><li>IVD Industry Segmentation and priorities with Commercial Team</li><li>Lead Generation process with MKT e.g. Digital and fairs</li><li>Liaise with MKT and Commercial Team to define marketing channels and content.</li></ul> Informed: <ul><li>Global Sales strategy (By Global Commercial Head)</li><li>NPD/OPS Program evolution vs commercial expectations of the customer (bi-weekly basics by PMs and/or customer iterations)</li><li>Capacity / Bandwidth / Execution of the programs (by PMO and Global Operations)</li><li>Marketing KPI (by MKT Head)</li></ul> Requirements: <ul><li>Bachelors Degree required</li><li>10 years of experience in the bioscience field</li><li>5 years of experience in consumable manufacturing for life sciences</li><li class="ql-align-justify">3 years of experience working with contract development services</li></ul>

Responsibilities : <ul><li>Develop and execute customer growth plans aligned with our client business strategy to ensure revenue growth, account penetration, and customer satisfaction. Include key details like buying cycles, customer goals, market information, and competitive analysis.</li><li>Coordinate with the BDM team and technical experts to influence key market players and expand our client presence in the renewable energy sector.</li><li>Communicate customer growth plans clearly with internal stakeholders, ensuring alignment across Sales, Engineering, and Product Management.</li><li>Build strong relationships with key stakeholders, positioning our client as a preferred supplier by understanding customer needs and promoting relevant products and solutions.</li><li>Actively manage project pipelines and ensure timely involvement in new opportunities. Keep reporting tools, like Salesforce, updated.</li><li>Address customer issues proactively, ensuring quality resolution and timely delivery of quotes and technical information.</li><li>Prepare budgets, monitor KPIs, and report on project performance while promoting our client value to the customer.</li><li>Provide after-sales support through regular follow-ups and site visits.</li><li>Oversee the engineering project pipeline and align with growth strategies.</li><li>Support marketing efforts, demonstrate our client products, and participate in industry events.</li><li>This version keeps the core responsibilities while trimming the details.</li></ul> Requirements : <ul><li>Bachelor’s degree in business administration, engineering, or related field, or equivalent practical experience.</li><li>Minimum 4 years of experience in sales or product management within an industrial or energy market.</li><li>Fluency in English is required</li><li>Experience in the renewable energy sector is mandatory.</li><li>Proven ability to develop and execute strategic growth plans and identify new business opportunities.</li><li>Strong negotiation and relationship-building skills, with a history of managing complex accounts and contracts.</li><li>Proficiency in using CRM tools like Salesforce, Excel, and Tableau.</li><li>Strong communication and presentation skills.</li><li>Willingness to travel regularly within the Nordic region, with a valid driver’s license.</li></ul>

Responsibilities:&nbsp;<ul><li>Lead the sales back-office team in maintaining accurate and up-to-date sales agreements and service portfolio.</li><li>Lead the accounts receivable team in building and delivering accurate and timely customer invoices.&nbsp;</li><li>Review invoices prior to issuance to ensure that they are correct, adhere to company policies, and are following contract terms and accounting standards.</li><li>Drive and refine collections procedures and strategies to maintain and reduce Days Sales Outstanding (DSO).</li><li>Oversee the application of cash receipts and posting. Actively reconcile payments and resolve any discrepancies in a timely manner.</li><li>Coordinates the sales and Accounts Receivables team to resolve any customer billing escalations. Work with the accounting team to identify and reserve for bad debt appropriately.</li><li>Evaluate, suggest, and manage credit limits for both new and existing customers and identify any credit risks.</li><li>Establish and nurture robust relationships with customers to address billing inquiries proactively and facilitate prompt payments.</li><li>Work closely with the revenue team on billing flows from Salesforce, and with the implementation team to coordinate on invoicing, in line with company service level agreements and terms and conditions.</li><li>Compile and present comprehensive weekly accounts receivable reports to drive insights on aging, collections performance, and cash flow forecasting.</li><li>Identify opportunities for process enhancement and automation within the accounts receivable domain.</li><li>Spearhead, participate in, and execute initiatives to streamline workflows, increase efficiency, and elevate accuracy (inclusive of process changes and/or system migrations).</li><li>Other duties or functions as may be needed and assigned.</li><li>Perform periodical tasks relating to the function (reconciliation, reporting, and review).</li><li>Assist with the coordination of Internal Audit.</li><li>Maintain Internal Control documentation in the best order.</li></ul> Requirements: <ul><li>Bachelor’s degree in accounting, Finance, Business, Economics, Math, or a related field.</li><li>A minimum of 7 years of progressive experience in Sales and Accounts Receivable roles, including a minimum of 3 years in a supervisory or managerial capacity.&nbsp;</li><li>Strong understanding of Accounting and Financial Reporting.</li><li>Strong communication (written and verbal), negotiation, interpersonal, and managerial skills.</li><li>Proficiency in using advanced accounting software (ERP and/or Accounts Receivable software systems; knowledge of SAP Cloud is a plus).</li></ul>

The role: <ul><li>Are you commercial, do you want to see quick results and are you a hunter? Do you want to contribute to the growth of a dynamic organization in the B2B market? Then apply as Account Manager Inside Sales (New Business)</li><li>You may remember us from your school books (the Bosatlas and the Collegebundel probably ring a bell), but today we are the indispensable knowledge partner for Legal, Tax and Public professionals. We offer up-to-date information, software and tools and provide innovative ways to make this information continuously available and accessible. We are making the transition to being a tech company “driven by knowledge”.</li><li>Customers are increasingly opting for a remote account manager; always available and doing business faster.&nbsp;</li><li>That is why you will play a crucial role in this role in further expanding our customer base by following up on warm leads (from marketing) and thus generating new business.</li></ul> Responsibilities: Portfolio renewal: <ul><li>You proactively make proposals for the renewal and improvement of product portfolios based on identified developments at your prospects/customers and in order to increase your sales and turnover.</li></ul> Account management <ul><li>You create an account plan for your market.&nbsp;</li><li>With this you work your market and prospects/customers.&nbsp;</li><li>You have and take responsibility for the expansion and further development of your portfolio.&nbsp;</li></ul> Appointments and administration: <ul><li>You keep the information you receive on the phone from your prospects/customers accurately, so that all administrative and (after)sales activities can be carried out by the Customer Service department</li><li>Think of order entry, invoicing and delivery.</li></ul> Requirements: <ul><li>HBO work and thinking level;</li><li>At least 3 years of work experience in a similar position;</li><li>Affinity with products and services is an advantage (for example experience with online and/or software sales or some basic knowledge of the tax or legal sector).</li><li>Characteristic of the Inside Sales department is that a high degree of independence and professionalism is required and offered. A premium brand also requires a premium approach and experience of and by customers in the contacts they have with you. As an organization, we like to bind the best people to us and we also invest in that. Our goal is a long-term collaboration, both with our customers and our employees.</li></ul>

Role Description:This specific position is for the Corporate Development team. The M&A Integrations/Separations Consultant EMEA position will lead projects and specific operational work streams related to a) the evaluation, planning and carve-out of targeted businesses in the portfolio and b) planning and execution of post-acquisition integration for acquisitions, to support the realization of our strategic and financial objectives.You will collaborate with various corporate functions and business units, incl. with senior executives, to achieve objectives of maximizing value in such transactions.Responsibilities:Separation Planning & Execution:Support initial validation to understand the operational, financial and legal complexity of a potential divestiture.Work closely with Corporate M&A and the business units to understand performance trends, stand-alone financial results, stranded costs and tax impact, gain approval, structure and program manage the process of actual separation.Provide thought leadership in defining and creating standalone operating models including viable and possible alternatives on sub-streams like core technology, organization structure, human capital, legal entity structure/formalities, commercial contracts (client and vendor), communications and change management.Work closely with the business, corporate functions and external providers in executing the separation and post-close activities including creating and managing detailed transition services arrangements where necessary.Manage the program: create, manage and report on the project plan spanning various streams, milestones, interdependencies from Day 1 to end of potential TSAs.Highlight ongoing risks and validate financials, especially stranded costs and options.Acquisition Integration:Create post-merger integration project plans: Day 1-100 planning, post-close medium-term implementation, transformation, organizational change priorities, communications, change management & performance tracking with a focus on realizing deal-book synergies and achieving top line revenue growth.Support/lead post-close implementation of key milestones as agreed in the integration plan.Identify key value drivers and help manage to achieve the required results, including adoption of best practices like pricing, sales management and digital marketing.Identify key risks and dependencies leading to slippage from deal-book: key talent attrition, salesforce churn, client attrition, migration of business services etc.Drive alignment between the new entity, the business unit and appropriate functions by assisting in designing/implementing the new organizational model.Analyze financial impact and drive alignment with business plan/budgets.Work with acquiring business units and corporate functions to execute and manage the plan, reporting on key milestones/metrics (financial and other) to help realize the synergies.Support due diligence efforts for key transactions to understand the business and its issues prior to close; working with the business and corporate M&A teams.Requirements: Minimum Requirements:5-7 years of hands-on experience in leading complex divestitures as well as post-merger integration for transaction sizes of $50-150MM in revenuesExperience in leading and managing multiple streams in dynamic and complex environment within the complete M&A life cyclePreferred Requirements:Experience as part of a corporate development team with operational exposure across primary corporate functions and domains (e.g., HR, IT, Procurement, Finance, Legal, etc.), AND / OR Experience within a bulge-bracket consulting firm within post-merger integration or divestiture planning and execution practice areasOther Requirements:Strong people leadership, process management and communications skills in multi-geography, multi-division environment is a plusStrong foundational consulting skills: analytical, written and verbal communication, problem solving, collaboration, change management and a bias towards execution and ownership of solutions.Occasional (10-25%) travel required.

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6 salesforce Jobs found

Solution Consultant With German - Inside Sales & Technical Support

Senior Account Manager

Account Manager Den

Supervisor Sales & Accounts Receivable

Account Manager

Manager M&A Integrations/Separations EMEA

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Solution Consultant With German - Inside Sales & Technical Support

Senior Account Manager

Account Manager Den

Supervisor Sales & Accounts Receivable

Account Manager

Manager M&A Integrations/Separations EMEA

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.