Sr. Business Development Manager (Vietnam Market)

Upstream Flow Supply Chain Analyst

Operations Manager

CNC Machinist IV

Customer Care Manager

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

IT Operations Analyst

Logistics Supervisor

Technical Support Engineer

Responsibilities: <ul><li>Sales and Marketing Growth Plans – Crafted plans to explode total business growth</li><li>Portfolio Management – Working on multi-tier, multi-segment categories to accelerate growth across different consumer groups.</li><li>Distributor Management – Working with lot of distributors across the markets from business planning to marketing and sales strategies to in-store, below-the-line and above-the-line executions. Trained distributors on sell-out analysis to uncover growth gaps and opportunities.</li><li>Consumer-centric Category-Country Strategy – Designed and introduced the consumer insight-based growth strategy by category-country combination to unlock category and market growth, which was previously non-existent in the business.</li><li>Regional Campaign Design and Execution –Working on ideation, regional design and local adaptation and execution of campaigns that build on each category strategy.</li><li>Supply Chain Management – Initiated the full supply chain tracking system for Markets from ordering to shipping to systematize issue escalation and resolution (late ordering, delays, shelf-life issues, customer complaints) more actionable.</li><li>Forecasting and Demand Planning – Leads the demand planning process with the distributors starting with sell-out analysis and campaign planning to sell-in forecasting and shipment planning. Feeds this data to regional demand planning to ensure stock availability from Export Affiliates.</li><li>Create an inspiring team environment with an open communication culture.</li><li>Empowering team members with skills to improve their confidence, product knowledge, and communication skills</li></ul> Requirement:<ul><li>Education Background: Business Administration Degree</li><li>Education Level: Bachelor’s Degree minimum</li><li>Working Experience: At least 5 years of experience in Sales/ Marketing/ Business Development</li><li>Technical Skills: Proven progression in a product development</li></ul> Other Specific Requirements:<ul><li>Strong strategic and execution of sales</li><li>Excellent, proven communication, and influencing</li><li>Looking for having into Vietnam market</li></ul> Personality/ Attitude: <ul><li>Proactive, assertive, persistent, and empowering people</li><li>Able to work independently</li></ul>

Responsibilities: <ul><li>Lead Suppliers Audit of Supply Chain domain, support suppliers in diagnosing issues, analyzing data/process/system, drive action plans on continuous improvement</li><li>Governance actions progress with suppliers, make sure all open actions to be implemented and closed on time. Lead and document Supplier audit reports, create guidance book and strategy plans for long run.</li><li>Collaborating with procurement, suppliers, and vendors to align their processes with the transformation goals.</li><li>Establishing strong partnerships to drive mutual success.</li><li>Strategy Development: Developing a clear and comprehensive ‘Upstream Planning Blueprint’ for global network of BU Outside Group Vendor.&nbsp;</li><li>Involves identifying opportunities for improvement, setting objectives (long term and short term), and outlining the roadmap to achieve the desired changes.</li></ul> Vendor Delivery Performance Management:&nbsp; <ul><li>Monitor, Track and Orchestrate the Vendor Operations Performance with Organization on regular basis against established KPI (MOQ, Lead Times, Shipment Reliability, Forecast Reliability).</li><li>Analyze historical performance data to identify patterns, trends, and opportunities for improvement. Use data-driven insights to make informed decisions regarding vendor relationships and drive supplier accountability.</li><li>Lead Regular cross-functional reviews to share insights on Trends, Deviations, Root Cause Analysis and Action Plan Progress. Address Issues and drive Decision Making with stake holders to mitigate risks.</li><li>Digitalize to help in animation. Heatmaps to drive focus and prioritization.</li><li>Qualify and Guarantee Vendor Master Data Health</li></ul> Process Optimization:&nbsp; <ul><li>Evaluating existing upstream supply chain processes, identifying areas for optimization and efficiency improvement.</li><li>Implementing best practices and ensuring that processes are standardized and streamlined across factories.</li><li>Establish supply network operational excellence (SNOE) reviews with Key Vendor at regular frequency, with clear agenda and agreed action plan to improve performance.</li><li>Partner with Global Logistics to enable Raw Material Central Planning Hub&nbsp;&nbsp;&nbsp;</li><li>Drive IBP adoption towards forecast propagation and capacity commit backs.</li></ul> Upstream Vendor Portal: <ul><li>Be key user of BU Pilot of new external Vendor Portal solution. Drive successful Pilot, Broader roll out and adoption.</li><li>Establish current work process state, and journey map to Ideal End-Stage.</li><li>Articulation and maximization of value creation.</li><li>Skill Network and Cross-Functional Collaboration: Developing cross-BU network of Subject Matter Experts.</li><li>Sharing Best Practices, Documentation, and development of BU Upstream Playbook, including Make-Buy Decision Making, New Product Introduction (NPI), vendor changes, industrial transfers, and business acquisition.</li></ul> Risk Management:&nbsp; <ul><li>Identifying potential risks and vulnerabilities in the upstream supply chain and developing strategies to mitigate them.</li><li>Ensuring supply chain resilience and contingency planning to handle disruptions effectively.</li></ul> Continuous Improvement: <ul><li>Encouraging a culture of continuous improvement within the supply chain organization.</li><li>Seeking feedback from stakeholders and leveraging lessons learned to refine strategies, establishing volution of in-process KPIs and achieve better results.</li></ul> Requirements: <ul><li>A bachelors degree in supply chain management, business administration, industrial engineering, or a related field</li><li>Minimum of 5-10 years’ experience in a multinational and complex global environment.</li><li>Progressively more responsibility and experience in Procurement and Factory Supply Chain Management leadership roles.</li><li>High proficiency in Vendor Management, Procurement and Material Management.</li><li>Must be a recognized leader for continuous improvement.</li><li>Abilities to drive and oversees multiple Projects End-to-End, with track record of achieving results and abilities to drive effective change management.</li><li>Competent with supply chain management software (SAP Must, IBP is a plus) and analytics tools.</li><li>Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.</li><li>Understand business drivers and able to balance between short- and long-term objectives.</li><li>Excellent ‘English’ communication skills to articulate and engage stakeholders at all levels.&nbsp;</li></ul>

Responsibilities: Policies and Procedures <ul><li>Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy.</li></ul> People Management and Development <ul><li>Allocate and balance work across direct reports; authorize subordinate to perform tasks in order to enhance their capabilities;</li><li>Review and provide timely performance feedback to direct reports;</li><li>Mentor subordinates in daily work, provide technical and non-technical training;</li><li>Develop succession plan and employee development plan and monitor the execution;</li><li>Prepare manpower plan and application, conduct candidate interview and give opinion;</li><li>Conduct regular staff meeting on management skills improvement;</li><li>Resolve people/functional issues in the team in order to achieve targeted department performance and retain key talent.</li></ul> Production Capacity Plan <ul><li>Develop production capacity plan base on business forecast in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Manufacturing Management <ul><li>Manage Assembly , Molding, Stamping Operations along with EHS, Facility, Tooling maintenance and execute production plan ; Closely collaborate with quality, project engineering, Materials, ME, and solve operational issues, and update the key issues with ASEAN Operations Manager in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Key Engineering Capability Development <ul><li>Involve and support (including allocate resource and provide advice) key Engineering capability development in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Production Quality System and EHS <ul><li>Maintain production quality system in order to improve manufacturing efficiency and achieve operation excellence.</li><li>Monitor the implementation of company EHS policy in production process in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Requirements: <ul><li>Bachelor degree in Engineering.</li><li>12- 15 years manufacturing experience including 8 years general operational management experience.</li></ul>

Responsibilities : <ul><li>Set-up a range of 3, 4, and 5 axis CNC machine tools by installing and adjusting work holding devices, tooling, spindle liners and bar feeders.</li><li>Operate a range of 3, 4, and 5 axis CNC machine tools, ensuring that machine down time is minimised.</li><li>Verify programs and settings using a range of measuring equipment on first articles and apply appropriate adjustments and program modifications.</li><li>Ensure component compliance in accordance with engineering drawings and quality procedures using a range of inspection equipment.</li><li>Record daily operations on machine tools and provide operational equipment effectiveness (OEE) results daily.</li><li>Contribute to continuous improvement activities within the department. Improving processes and applying tools and methods from the our client site plan.</li><li>Maintain and improve time standards.</li><li>Ensure that daily maintenance is carried out as required.</li><li>Maintain a high level of housekeeping.</li><li>Observe health and safety regulations as laid down in company procedures and government legislation.</li><li>Adhere to company procedure at all times.</li><li>To support with any other ad-hoc tasks where required</li><li>To carry out any other reasonable tasks as may be requested from time to time by the business within Production or elsewhere as may be required.</li></ul> Requirements : <ul><li>Time served apprentice with C&amp;G/NVQ or equivalent in mechanical engineering discipline.</li><li>Experience working on alternating early/late shifts with minimal supervision.</li><li>Experience setting and operating 3, 4 and 5 axis CNC machine tools.</li><li>Experience of Fanuc, Citizen and Mazatrol is desirable.</li><li>Ability to interpret engineering drawings.</li><li>Experience using a range of measurement equipment.</li><li>Ensure compliance with all our client policies and procedures, EHS and safety first together with delivering exception ECE.</li><li>Driving and encouraging the values and key behaviours in all actions</li><li>Highest level of accuracy/attention to detail, to ensure standards of work are exemplary with minimal defect.</li><li>Organized and self-motivated to work with minimal supervision.</li><li>Demonstrate initiative, flexibility and willingness to take on additional tasks and responsibility in an efficient manner.</li><li>Excellent communication at all levels both internally and externally.</li><li>Fully flexible with tasks and the ability to multi-skill.</li></ul>

Responsibilities: <ul><li>Analyse the technical complaints of the vehicle in the field visits.</li><li>Rectify defects in vehicles / overhaul aggregates.</li><li>Maintain and handle internet-based warranty.</li><li>Ensure implementation of service processes at channel partners.</li><li>Joint Investigation along with vendors.</li><li>Development of secondary channel.</li><li>Feedback on companies as well as competitors’ products.</li><li>Training of service managers.</li><li>Work out special service support for strategic customers with channel partners.</li><li>Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.</li><li>Secondary network for spare parts sales.</li><li>Guide channel partners for manpower/facilities/equipment optimisation.</li><li>Ensure profitability of workshops of channel partners.</li><li>MIS on service.</li><li>Spare parts inventory management.</li><li>Manging service guarantee at the dealership.</li><li>Monthly visit to ASC and monitor his performance along with ASC coordinator.</li><li>Service camps on monthly basics.</li><li>Monthly visits to customer and update M Response data</li></ul> Requirements: <ul><li>Technical knowledge of BS6 Products</li><li>Exp. in Commercial Vehicle Segment</li><li>Exp. in Dealership Management/Field Service Management</li></ul>

Responsibilities: <ul><li>Responsible for Sales Volumes and Market Share of Light Commercial vehicles through local dealers in respective territory.</li><li>To identify and engage with strategic customers / Fleet owners.</li><li>To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.</li><li>To map sub territories segment wise, application wise and working on conversion plan.</li><li>Should be able to do sales forecasting for existing range of models / products.</li><li>To guide channel partners to develop secondary sales network.</li><li>To act as an interface between the Product development / PMG team and the end customers.</li><li>To gauge and give inputs regarding the customer expectations through timely reports to product development / PMG team.</li><li>To know competitors activities, new product plans and prepare strategy to counter the same.</li><li>To train, motivate and develop the channel partners and their sales team.</li><li>To develop the market through host of BTL activities most suited for that market and segment</li></ul> Requirements: <ul><li>Education – BE/MBA&nbsp;</li></ul> Skills: <ul><li>Sales Planning</li><li>Manpower Management&nbsp;</li><li>Product Knowledge &amp; Application&nbsp;</li></ul>

Responsibilities: <ul><li>Responsible for Sales Volumes and Market Share of Heavy Commercial vehicles through local dealers in respective territory.</li><li>To identify and engage with strategic customers / Fleet owners.</li><li>To conduct activities of this segment customers like transporters, influencers and to materialize deals by working out group deals.</li><li>To map sub territories segment wise, application wise and working on conversion plan.</li><li>Should be able to do sales forecasting for existing range of models / products.</li><li>To guide channel partners to develop secondary sales network.</li><li>To act as an interface between the Product development / PMG team and the end customers.</li><li>To gauge and give inputs regarding the customer expectations through timely reports to product development / PMG team.</li><li>To know competitors’ activities, new product plans and prepare strategy to counter the same.</li><li>To train, motivate and develop the channel partners and their sales team.</li><li>To develop the market through host of BTL activities most suited for that market and segment</li></ul> Requirements: <ul><li>Education Qualification: MBA; Bachelor of Engineering</li><li>General Experience:&nbsp;3-12 Years of experience</li></ul> Skills <ul><li>Channel Sales Management&nbsp;</li><li>1st Pref Heavy Commercial Vehicle only</li><li>2nd Pref CE Industry – Haulage &amp; Tipper, also HCV segment</li><li>Channel Manpower Management – Dealer&nbsp;</li><li>Financial Management</li><li>Sales Planning</li><li>Capability Building</li><li>Consumer Focus</li><li>Market Intelligence</li><li>Territory Coverage Optimization</li></ul>

Responsibilities : <ul><li>Install, configure and deploy applications, hardware &amp; operating systems&nbsp;</li><li>Ongoing maintenance and support of Desktop/Laptop devices</li><li>Basic troubleshooting of hardware &amp; software</li><li>Follow diagrams and written instructions to repair a fault or set up a system</li><li>Work with and support team members on various projects</li><li>Provide timely resolution of issues</li><li>Work in collaboration with our 3rd party support contractor</li><li>Develop documents and implement standard operating procedures</li><li>Periodically provide 1st level support to users for all issues raised by phone, email, self-service or face to face</li><li>Any other duties as required</li></ul> Requirements : <ul><li>Associate Degree or equivalent work experience. Minimum 2 years’ experience in a related field﻿</li><li>Proficiency in Windows desktop OS&nbsp;</li><li>Working knowledge O365 environment essential. Specifically, MS-Outlook &amp; TEAMs</li><li>Knowledge of commonly used concepts, practices and procedures within particular field</li><li>Experienced knowledge of Networks and IT infrastructure.</li><li>Demonstrated ability to drive &amp; solve technical issues through to completion</li><li>Excellent team player</li><li>Resourceful, self-educating and self-motivating</li><li>Excellent team player with strong communication and customer-facing skills</li><li>You must have strong organisation and time management skills</li><li>You may be required to travel to and / or support other sites</li><li>Motivated self-starter with a “can-do” attitude who works well to tight and varied deadline.</li></ul>

Responsibilities: <ul><li>People Management and People Leader&nbsp;</li><li>PEZA, Customs and All Government Offices Management Related to Plant and Transportation (International and Local)</li><li>Escalation for transportation, Inbound and Outbound logistics operations.</li><li>Global Trade Compliance interaction with trade people to make sure all shipments are compliant from origin and destination side</li><li>Global Supply Chain Management&nbsp;</li><li>Escalation point person for all of shipments to ensure the compliance on regulations</li><li>Monitoring of the deliveries, handling insurance coverages, duties as well as tax obligations</li><li>Designing and implementing all export and import strategies and preparing effective business plans Resolving the queries of the clients related to export and import process and expenses.</li><li>Interact with customers/clients face to face or over the phone and foster and develop relationships with customers/clients</li><li>Review and Approval of all incoming bill of lading with attention to discrepancies.</li><li>Audits bill of lading to ensure billing requirements are met.</li></ul> Requirements: <ul><li>Bachelors Degree in Supply Chain, Industrial Engineering</li><li>Monitoring of performance of all forwarders, couriers and service providers related to Transportation</li><li>SOP and SOW Management&nbsp;</li><li>Communication and Coordination with PEZA, Customs, PDEA, Brokers, Consultants and other government agencies as needed.</li><li>On time Renewal of all government requirements for shipment purposes</li><li>Reports and Analysis on Freight Spend and Transportation improvement programs</li><li>Cost Savings&nbsp;</li><li>Meeting all the compliances related to regulatory and corporate requirements</li><li>Follows rules and regulations EHS, GST etc.</li><li>Environmental health and safety associated with his responsibilities</li></ul>

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

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174 sales operations Jobs found

Sr. Business Development Manager (Vietnam Market)

Upstream Flow Supply Chain Analyst

Operations Manager

CNC Machinist IV

Customer Care Manager

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

IT Operations Analyst

Logistics Supervisor

Technical Support Engineer

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Skills

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Location

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174 sales operations Jobs found

Sr. Business Development Manager (Vietnam Market)

Upstream Flow Supply Chain Analyst

Operations Manager

CNC Machinist IV

Customer Care Manager

Sales Manager – ILCV (Intermediate & Light Commercial Vehicle 10 to 18 tonner)

Sales Manager – HCV

IT Operations Analyst

Logistics Supervisor

Technical Support Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.