Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Customer Service and Admin (CS&A) Team Lead

Mold Maintenance Engineer

Sales Manager

Manager, Platform Engineer

DevOps Engineer

Manufacturing Engineer(Molding)

End-User Computing (EUC) Lead

Facilities Security Manager

Continuous Improvement Analyst

Role Description: This role will be working at the customer premise. <ul><li>The Governance, Risk, and Compliance (GRC) candidate will be responsible for developing, implementing, and managing the customer GRC requirement.</li><li>The jobs scope involve ensuring compliance with establishing governance processes, assessing risks, and implementing effective risk management practices to protect the organization’s assets, reputation, and stakeholders.</li><li>Work together with customer to develop and maintain the organization’s GRC strategy and framework, ensuring alignment with business objectives and regulatory requirements.</li><li>Lead the establishment and maintenance of governance processes across various departments, ensuring consistency and accountability.</li><li>Collaborate with senior leadership to draft, revise, and communicate governance policies and procedures.</li><li>Identify, assess, and prioritize risks to the organization’s operations, financial health, and reputation.</li><li>Develop and implement risk assessment methodologies and tools to prepare risk reports and dashboards for stakeholders.</li><li>Serve as the point of contact for risk management activities and promote a culture of risk awareness throughout the organization.</li><li>Oversee compliance with applicable laws, regulations, and industry standards.</li><li>Design and oversee compliance programs and training initiatives to ensure that employees understand and adhere to regulatory requirements.</li><li>Coordinate and respond to audits and regulatory examinations, ensuring all compliance issues are addressed promptly.</li><li>Stay current with industry best practices and emerging legislation impacting GRC programs.</li></ul> Responsibilities: <ul><li>Maintain/Develop cybersecurity policies, standards, and frameworks.</li><li>Ensure alignment with industry standards (e.g., CSA Cyber Trust Mark, ISO 27001, NIST, CIS, SOC 2).</li><li>Collaborate with business units to integrate security governance into business processes.</li><li>Identify, assess, and mitigate cybersecurity risks across the organization.</li><li>Conduct risk assessments and audits to evaluate vulnerabilities.</li><li>Work with technical teams to implement security controls and risk mitigation strategies.</li><li>Monitor emerging threats and recommend proactive security measures.</li><li>Ensure compliance with relevant regulations (e.g., GDPR, PDPA, HIPAA, SOX).</li><li>Lead internal and external cybersecurity audits and assessments.</li><li>Maintain compliance documentation and evidence for regulatory bodies.</li><li>Coordinate with legal and compliance teams to manage cybersecurity-related legal risks.</li></ul> Requirements: Preferred Experience: <ul><li>5+ years in cybersecurity, governance, risk, and compliance roles.</li><li>Experience in highly regulated industries such as finance, healthcare, or government.</li><li>Familiarity with security tools (GRC platforms, SIEMs, vulnerability scanners).</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: Production Data Records: <ul><li>In order to ensure the accuracy, timeliness and effectiveness of production data, fill in the production data truthfully and record on-site reports.</li></ul> Mold Repair &amp; Maintenance: <ul><li>In order to ensure the normal operation of molding production, repair and maintain molds in a timely manner according to production problems, and do a proper job in mold inventory management and preparation for transfer orders.</li></ul> Workshop Safety Management &amp; EHS: <ul><li>To ensure the safety of the production environment, implement safety production regulations and implement 5S+1 management.</li><li>Strictly abide by the companys labor discipline, safe operating procedures and various EHS rules and regulations at work, and strictly implement job safety responsibilities.</li><li>Receive various EHS trainings, actively participate in various EHS activities, save energy, reduce the use of hazardous waste, strictly implement the companys accident reporting system, and actively participate in and complete departmental EHS target indicators.</li></ul> Spare Parts Management: <ul><li>In order to ensure the normal production of molds, monitor the consumption of spare parts in stock, apply for and follow up on parts in a timely manner, and control parts consumption.</li></ul> New Mold Assembly: <ul><li>In order to meet the delivery requirements and needs of new projects, we resolutely implement the production plan for new mold assembly and complete the assembly of new molds on time.</li></ul> Requirements: Education, Technical Qualification &amp; Experience: <ul><li>Bachelor in Mechanical Engineering major or Industrial Engineering</li><li>3-5+ years’ experience and practitioner in the Tooling Design &amp; Development</li><li>CAD Knowledge Must, preferably Pro E / Creo &amp; Auto-cad, Solidworks, NX, etc.</li></ul>

Responsibilities:&nbsp;<ul><li>To develop and implement strategic sales plans to achieve company sales revenue targets.</li><li>To monitor and evaluate the sales performance of the team, ensuring individual and team targets are consistently met.</li><li>Conduct regular reviews to provide feedback on performance gaps and requirements for improvement</li><li>Manage and monitor progress of sales activities, including market hygiene versus client budget and store call cycles.</li><li>Implement customized solutions based on changing markets and trends</li><li>Identify product gaps and improvement opportunities based on lost sales data, customer feedback C more.</li><li>To lead, coach, and mentor the sales team, fostering their professional growth and enhancing their performance.</li><li>Develop and implement short- and long-term sales strategies and plans (e.g. plan sales routes, new customer generation, etc.) to achieve sales targets for assigned businesses/territories</li><li>To build and maintain strong relationships with key customers and stakeholders, ensuring exceptional customer satisfaction. Assist in negotiations C deal closing.</li><li>Manage customer issue resolutions and recommend preventive actions to minimize future incidents</li><li>To analyze market trends, customer needs, and competitor activities to identify opportunities and risks.</li><li>To collaborate with the marketing team to plan and execute promotional campaigns, product launches, and educational programs. Provide market feedback to internal team to better understand customers requirements C to leverage cross-product/industry business opportunities.</li><li>To represent the company at industry events, conferences, and meetings to promote company products and services.</li><li>To ensure adherence to the company’s policies and compliance standards, maintaining high levels of integrity within the team.</li><li>To prepare and present regular sales reports and forecasts to senior management for informed decision-making.</li><li>Assist in all other duties/projects as directed from superior and/or management from time to time</li></ul> ﻿Requirements:&nbsp;<ul><li>Degree in Business, Marketing, Science, Pharmacy, or equivalent.</li><li>Minimum 3 to 5 years sales experience in related sales FMCG environment/ Modern Trade / General Trade with managing people experiences</li><li>Proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) is a must</li><li>Prior experience in the healthcare/medical industry dealing with professionals such as doctors and pharmacists is preferred.</li><li>Strong leadership, coaching, and people management skills of minimum 2 years.</li><li>Excellent communication and negotiation skills, with proficiency in English (written and spoken).</li><li>Analytical skills and business acumen to interpret sales data and make strategic decisions.</li><li>Ability to work and travel independently, adapting to dynamic environments.</li><li>Proficiency in CRM systems and sales tools for planning and reporting purposes.</li><li>Commitment to upholding company policies and compliance with industry regulations.</li><li>Possess strong influencing/persuasiveness abilities</li><li>Capability to drive change</li></ul>

Responsibilities: <ul><li>The Manager, Platform Engineering job sets goals and objectives for the achievement of operational results for the team responsible for designing, developing and maintaining digital technology infrastructure to support information technology applications and services. This job oversees the delivery against project planning and prioritization, coordinates collaboration with cross functional teams, and allocates resources effectively and efficiently.</li><li>The job also leads the team to implement best in class industry standards to continuously improve the development process&nbsp;</li><li>PROJECT MANAGEMENT: Oversees the implementation and delivery of software projects, including resource allocation, to ensure they are completed on time and within scope.</li><li>TECHNICAL GUIDANCE: Leads the team to apply internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.</li><li>QUALITY ASSURANCE: Leads rigorous testing, code reviews, and adherence to best in class industry standards to ensure the quality and performance of software applications.&nbsp;</li><li>PROCESS IMPROVEMENT: Suggests continuous improvement initiatives and leads the implementation of approved standards to improve software development and deployment processes and operational excellence, applying test driven development as needed.</li><li>COLLABORATION: Coordinates collaboration with product managers, designers and other cross functional teams to gather requirements, set priorities and deliver resolutions to meet business objectives.</li><li>DOCUMENTATION: Leads and reviews the creation and maintenance of comprehensive documentation for software applications, deployment processes and system configurations.</li><li>TECHNICAL SUPPORT: Leads technical support and troubleshooting for deployed applications for minimal downtime and fast resolution of issues.</li><li>STAKEHOLDER MANAGEMENT: Maintains partnership with key internal and external stakeholders, understanding their needs and enabling effective communication to assure project alignment and success.</li><li>TEAM MANAGEMENT: Manages team members to achieve the organizations goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience.</li><li>Typically reflects 5 years or more of relevant experience.</li><li>Supervisor experience in software engineering.</li></ul>

Responsibilities: <ul><li>To provide operational support for the overall Agile DevOps Platform, which includes:&nbsp;</li><li>Drive thought leadership in DevOps practices.</li><li>Work closely with Machine Learning Engineers to automate model training, testing and deployment into production using Continuous Integration/Continuous Delivery (CI/CD)&nbsp;</li><li>Hands on implementation and maintenance of CI/CD pipelines&nbsp;</li><li>Work closely with Security Architect to integrate security best practice into the pipeline&nbsp;</li><li>Identify and resolve problems in a timely fashion&nbsp;</li><li>Maintenance and upgrading of platform tools&nbsp;</li><li>Continuous monitoring of health of Agile products</li></ul> Requirements: <ul><li>Bachelor Degree in Computer Science</li><li>5+ Years experience in AWS Services, EKS, Kibana&nbsp;</li><li>Well-versed in agile ways of working and familiar with common tools including JIRA and Confluence&nbsp;</li><li>Experience in working in cross-functional Agile teams&nbsp;</li><li>A strong technical foundation in the following:&nbsp;</li><li>Good working experience with cloud-based technologies and architectures (AWS, Azure or&nbsp;&nbsp;&nbsp;GCP). AWS know-how is preferred&nbsp;</li><li>Experience with CI/CD practices and systems (e.g. git, git flow, trunk-based development).&nbsp;</li><li>Experience and good knowledge of Containerization (docker etc.)&nbsp;</li><li>Container orchestration using Kubernetes</li><li>Scripting language (shell, ruby/jruby, perl, python, powershell etc.)&nbsp;</li><li>Monitoring and data collection tools (nagios, splunk, and etc.)&nbsp;</li><li>SCM tools (git, bitbucket)&nbsp;</li><li>Build tools (ant, nant, rake, etc.)&nbsp;</li><li>Packet management (rpm, npm and etc.)&nbsp;</li><li>Configuration management tools (Ansible, chef, Terraform, puppet etc.)&nbsp;</li><li>Microservices architecture&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Participate in oversea transfer program and ensure molding machines, mold tooling’s and processes are installed and qualified promptly for production.</li><li>Initiate tooling, process and quality improvements to improve productivity.</li><li>Assist production and quality departments in analyse and troubleshooting to achieve good quality products.</li><li>Provide Engineering support to the production team during new product start-up and initial production.</li><li>Provide cost estimates for new of molding projects / tooling’s to the Project Management Team for project cost simulation.</li><li>Perform DFM (design for manufacturability) on new products, participate in the concept development of molds, automations and manual processes.</li><li>Standardize, improve tool design to achieve optimized lead-time, cost and safety requirement.</li><li>Carry out qualification tests on molds, machine and manual process</li><li>Ensure that all production machines, tooling and equipment which are being procured, installed and qualified promptly for production.</li><li>Investigate identify root causes and establish Corrective, Preventive Plan with effectiveness</li><li>Participate in Process FMEA and Design FMEA</li><li>Create and maintain mold drawings, standard work for the production.</li><li>Train and guide Mold Technicians in Mold maintenance and setup.</li><li>Participate in 6-Sigma projects, Kaizen events and other Improvement activities.</li><li>Perform any other duties which may be needed by the company related to engineering and production matters.&nbsp;</li><li>Assist production and quality departments in analyses and troubleshooting to achieving good quality products.</li><li>Initiate and implement programs such as continuous improvements, scrap reduction, cost reduction of raw material, cycle time reduction.</li><li>Provide Engineering support to the production team during new product start-up and initial production.</li><li>Perform DFM, provide concept development, cost estimates for new molding tools to the Project Management Team for project cost simulation.</li><li>Develop and optimize new product manufacturing process.</li><li>Follow company specifications and comply with environmental management system’s procedures.</li><li>Follow company WSH specifications and procedures and ensure that staffs comply.</li></ul> Requirements: <ul><li>Degree or Diploma in Mechanical / Production Engineering.</li><li>2-3 years relevant working experience in a Manufacturing environment.</li><li>Familiar with Pro-E (Creo), SolidWorks or AUTOCAD.</li><li>Good knowledge in design &amp; development of Injection molds.</li><li>Good knowledge in tool making, tool-steel application / selection and heat treatment process.</li><li>Familiar with Molding automation process.</li></ul>

Responsibilities: <ul><li>Experience in IT, with at least 5 years in Intune and EUC management.</li><li>Strong expertise in managing Windows and Mac devices in hybrid and cloud environments.</li><li>In-depth knowledge of Azure AD, Microsoft 365, and other Microsoft ecosystem tools.</li><li>Experience with scripting and automation (e.g., PowerShell, Bash, Python).</li><li>Familiarity with EUC tools and platforms like Jamf for Mac device management.</li><li>Solid understanding of security frameworks and compliance standards.</li></ul> Microsoft Intune Management: <ul><li>Act as the primary owner for Microsoft Intune, managing its implementation, configuration, and optimization.</li><li>Design and enforce policies for device compliance, security, and conditional access for Windows, Mac, and mobile devices.</li><li>Oversee app lifecycle management, including deployment, updates, and retirement.</li></ul> EUC Leadership: <ul><li>Lead the EUC team to deliver high-quality end-user device management services across the organization.</li><li>Define and implement strategies to enhance user productivity and experience while maintaining security and compliance.</li><li>Collaborate with IT, security, and operations teams to align EUC solutions with organizational goals.</li></ul> Endpoint Lifecycle Management: <ul><li>Manage the full lifecycle of endpoints, including provisioning, patching, monitoring, and decommissioning.</li><li>Leverage automation tools and scripts (e.g., PowerShell) to streamline endpoint management processes.</li><li>Ensure seamless device onboarding for both Windows and Mac environments.</li></ul> Security and Compliance: <ul><li>Implement and manage security baselines, encryption, and data protection policies for all endpoints.</li><li>Ensure compliance with industry standards such as GDPR, ISO, and other relevant regulations.</li><li>Conduct regular audits and vulnerability assessments for endpoint devices.</li></ul> Continuous Improvement: <ul><li>Stay updated on the latest developments in Intune, EUC technologies, and device management trends.</li><li>Proactively identify opportunities to enhance the performance, reliability, and security of EUC solutions.</li><li>Lead efforts to modernize the EUC environment, including adopting zero-trust principles and cloud-based solutions.</li></ul> Team Leadership and Support: <ul><li>Provide mentorship and guidance to EUC team members, fostering a culture of innovation and collaboration.</li><li>Act as the escalation point for complex technical issues related to Intune and EUC.</li><li>Develop and maintain comprehensive documentation, including architecture diagrams, processes, and user guides.</li></ul> Requirements: <ul><li>Degree in IT or related field.</li><li>8 to 10 years’ working experience in IT companies with 5 years in Intune and EUC management.</li><li>Strong track record of managing EUC environment and executing projects.</li></ul>

Responsibilities: <ul><li>Work with stakeholders to help develop a culture of proactive security &amp; resiliency risk management across all company Philippines operations.</li><li>Proactively drive a metrics-based security risk management program throughout Philippines operations.</li><li>Collaborate with Global Trade Services, Global Logistics, EH&amp;S, IT, and regional team members at facilities to maintain appropriate security, crisis management, and business continuity requirements.&nbsp;</li><li>Lead security training and awareness efforts to protect personnel, operations and assets against security related risks.</li><li>Manage and maintain the Philippines supply chain security programs in which company currently benefits from or can participate in the future (e.g. C-TPAT or other similar programs).</li><li>Work with the Facilities &amp; company IS (company Information Solutions department responsible for IT systems) management team to drive performance improvements across existing</li><li>security programs (e.g. contract uniform security service providers, physical security systems, and supply chain service providers).</li><li>Identify improvement opportunities, communicate findings with the leadership team, and implement changes after receiving approvals.</li><li>Conduct investigations into allegations or suspicious activity under the direction and scope of the ERSM department.&nbsp;</li><li>Coordinate executive protection, special event, and travel security efforts in Philippines.</li><li>Liaise with local, regional, and national law enforcement.&nbsp;</li><li>Project manage special projects and coordinate awareness resources when required.</li><li>Ability to travel globally (estimated 20%) domestic &amp; some international.</li></ul> Requirements: <ul><li>7 years of confirmed experience in security and/or security risk management, with leadership/supervisory experience in the areas of programs, guard operations, and physical security.</li><li>Candidates with experience setting up and managing security systems and procedures at electronics manufacturing sites belonging to multinational corporations would be preferred.</li><li>Proven ability to proactively implement data-driven security risk management programs.&nbsp;</li><li>Knowledge of physical security systems, including design, operation and maintenance.&nbsp;</li><li>Experience developing procedural documents.</li><li>Knowledge and understanding of supply chain security methodology including requirements with the CTPAT program.</li><li>Demonstrated experience in crisis management and business continuity.&nbsp;</li><li>Experience and training in conducting investigations.</li><li>Ability to conduct training on various risk and security related topics</li></ul>

Responsibilities: <ul><li>Identify and lead projects that directly contributes to but not limited to performance metrics, productivity, and efficiency that is aligned with the goals and targets of teams supported</li><li>Challenge existing process gaps &amp; identify opportunities for further improvements by working closely with the team in the Philippines</li><li>Drive standardization, streamlining, and adherence of key processes of the hub</li><li>Facilitate the onboarding process of new hires which includes issuance of onboarding checklist and training of key processes, tools, and systems</li><li>To both lead and support any activity that is intended to increase the knowledge, skills, and abilities of team members of the hub.</li><li>Creation, improvement, and maintenance of standard process flows and documentation by closely working with the teams within the hub.</li><li>Key member of global continuous improvement community; to share best practices, conceptualize process improvement cases, and lead projects and activities.&nbsp;</li><li>Take role as internal process consultant to assistant Supply Chain team to resolve process issues and improve metrics performance.</li></ul> Requirements: Educational Degree:&nbsp; <ul><li>Degree /Diploma in Business, Supply Chain, Industrial Engineering or equivalent&nbsp;</li></ul> Professional Experience (years in what processes and function): <ul><li>SAP (or other ERP software) – &gt; 4 years</li><li>Understanding of MRP, experience in Supply Chain Planning– &gt; 4 years&nbsp;</li><li>Experience in either FG or RM planning or Procurement</li></ul> Special Qualifications, Knowledge &amp; Skills: <ul><li>Extensive spreadsheet/Excel analysis and strong mathematical abilities.&nbsp;&nbsp;</li><li>Must be detail oriented and able to communicate to cross functional teams.</li><li>Proven track-record of leading process improvement projects</li></ul> Expected and desired Behaviour: <ul><li>Able and willing to work necessary hours to meet all project deadlines, travel when necessary.</li><li>Develop mutually beneficial, respectful, and effective relationships with peers to ensure seamless coordination between departments, maximize synergy, and maintain a shared vision, strategy, and focus.</li></ul>

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94 regular maintenance Jobs found

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Customer Service and Admin (CS&A) Team Lead

Mold Maintenance Engineer

Sales Manager

Manager, Platform Engineer

DevOps Engineer

Manufacturing Engineer(Molding)

End-User Computing (EUC) Lead

Facilities Security Manager

Continuous Improvement Analyst

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94 regular maintenance Jobs found

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Customer Service and Admin (CS&A) Team Lead

Mold Maintenance Engineer

Sales Manager

Manager, Platform Engineer

DevOps Engineer

Manufacturing Engineer(Molding)

End-User Computing (EUC) Lead

Facilities Security Manager

Continuous Improvement Analyst

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.