Digital Planning & Governance Manager

Field Sales Executive

Production / Sales Project Coordinator

Customer Experience Manager

Tech Lead Power BI

 PMO Analyst (Contract)

Branch Sales Manager-Rest of Maharashtra and MP

Vice President – Cloud SaaS Success

Customer Service Assistant Manager

Responsibilities: Digital Strategy Development:&nbsp; <ul><li>Develop and implement digital strategies to align with the organizations overall objectives.&nbsp;</li><li>Ensure integration of digital plans across various departments.</li></ul>&nbsp;Governance and Compliance:&nbsp; <ul><li>Establish and maintain governance frameworks to ensure compliance with digital policies and regulations.&nbsp;</li><li>Monitor and report on compliance and risk management related to digital initiatives.</li></ul>&nbsp; Project Management:&nbsp; <ul><li>Oversee digital projects from conception to completion, ensuring timely delivery within budget.&nbsp;</li><li>Coordinate with cross-functional teams to ensure seamless execution of digital plans.</li></ul>&nbsp;Data Management and Analytics:&nbsp; <ul><li>Develop and implement data governance policies.&nbsp;</li><li>Utilize data analytics to inform decision-making and optimize digital performance.</li></ul>&nbsp;Stakeholder Management:&nbsp; <ul><li>Engage with key stakeholders to gather requirements and ensure their needs are met.&nbsp;</li><li>Communicate digital plans and progress to senior management and other stakeholders.</li></ul>&nbsp;Continuous Improvement:&nbsp; <ul><li>Stay updated with the latest digital trends and technologies.&nbsp;</li><li>Implement continuous improvement processes to enhance digital capabilities.&nbsp;</li><li>Responsible for developing and maintaining a quarterly and annual plan for the Digital organisation.&nbsp;</li><li>Aligning with business and our delivery partners, managing the budget and support the management of our strategic partner contracts.&nbsp;</li></ul> Requirements: <ul><li>Proven experience in digital planning, governance, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Leadership and team management capabilities.</li><li>Experience managing digital projects and working with cross-functional teams.</li></ul>

Due to rapid growth, they are expanding its account management team with a new position focused on the pharmaceutical industry. This role involves selling our industry-leading Environmental, Health &amp; Safety, and operational excellence software platform to both new and existing clients in the European pharma sector. The primary focus will be on the top 100 pharmaceutical companies, engaging with C-level executives in finance and operations, as well as specialists in health &amp; safety, environmental sustainability, and IT.Given the industry-specific focus, a strong affinity for the pharmaceutical sector and expertise in software platform sales are crucial for this role. To succeed, you must have a proven sales track record, coupled with a high-energy, self-starting approach, and the ability to coordinate teams and manage complex sales processes effectively.Key Responsibilities•Generate new sales prospects•Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship•Communicate with customers with regards to any account problems and discusses customer concerns and suggestions•Focus efforts on product feedback, enhancement, upgrades, and development•Report suggestions to and develop solutions with sales, order processing, and customer success and support team•Compile data on marketing trends, competitive products and pricing and reports to management•Travel to and attend conferences, events and customer meetings as required Key Requirements•Bachelor’s Degree or equivalent relevant experience•5+ years’ experience in Field Sale or Account Management or other equivalent experience•Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry•Excellent communication (both written &amp; oral) and presentation skills•Ability to plan own territory/account approach and manage own resources; train and mentor junior staff•The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

Responsibilities: <ul><li>Develop and maintain detailed production schedules to ensure timely completion of assembly projects.</li><li>Coordinate with the production team to allocate resources and manage workflow efficiently.</li><li>Serve as the primary point of contact for project-related communication between departments, suppliers, and customers.</li><li>Facilitate regular meetings to discuss project status, address challenges, and ensure alignment with project goals by tracking project milestones and deliverables, ensuring all stakeholders are informed of progress and any changes.</li><li>Create and maintain comprehensive documentation for all production activities, including work orders, assembly instructions, quality control reports, production outputs, material usage, and inventory levels.</li><li>Ensure all documentation is accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Support the implementation of quality control processes to maintain high standards in the assembly of Bredel pumps.</li><li>Assist in conducting inspections and audits to identify and resolve quality issues promptly.</li><li>Collaborate with the supply chain team to ensure the timely procurement and availability of materials and components required for assembly.</li><li>Monitor inventory levels and coordinate reordering to prevent production delays.</li><li>Address and resolve any material-related issues in coordination with suppliers and vendors.</li><li>Generate regular reports on production performance, including key metrics such as output, efficiency, and quality.</li><li>Provide recommendations for process enhancements and operational improvements based on data analysis.</li><li>Foster a collaborative and positive work environment, encouraging teamwork and effective communication.</li><li>Identify opportunities for process improvements and implement initiatives to enhance productivity and efficiency.</li><li>Liaise with customers to provide updates on project status, address concerns, and ensure satisfaction with the final product.</li><li>Coordinate customer visits and inspections as needed, ensuring a positive and professional experience.</li><li>Gather customer feedback to inform future improvements in production and project management.</li></ul> Requirements: <ul><li>Formal relevant qualifications.</li><li>Electrical/mechanical background.</li><li>Exposure to Project coordination, communications, or a related field.</li><li>Advanced English writing/reading competencies. Fluent.</li><li>Strong writing skills.</li><li>Data analysis skills.</li></ul>

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

Job Details:Deliver guidelines for Power BI reports based on Direct QueryAchieve PBI Capacity stability to support IT Solutions and Community solutionsMigrate/remediate existing reports to adhere to issued guidelinesResponsibilities:Provide expertise on data visualization best practices and guide the selection of appropriate visuals for maximum impactMonitor and manage premium capacity metrics and proactively identify and resolve performance bottlenecksOptimize DAX queries for optimal performance and efficiencyCollaborate effectively with stakeholders from administrative perspectiveStay abreast of the latest Power BI features and functionalities to continuously improve reporting capabilitiesDesign and develop complex Power BI reports and dashboards using DirectQuery (minimal import), catering to diverse business needsBuild and maintain robust data models to ensure data consistency and integrity Requirements:Bachelor’s degree in computer science OR related technical degree OR equivalent experienceDirect Query and Capacity Management experienceStrong Power BI experience with GCP6+ years of experience in Business Intelligence and data analysis.3+ years of hands-on experience developing solutions using Power BI.Expert-level DAX knowledge with proven experience in optimizing complex queries.Proficiency in using DAX Studio, Tabular Editor, and Performance Analyzer for development and optimization.Strong understanding of data warehousing concepts and dimensional modeling.Excellent communication and stakeholder management skills.Experience with CI/CD for Power BI deployment pipelines.Experience with GCP: BigQuery, BI Engine & Looker

Role Details:Deliver guidelines for Power BI reports based on Direct QueryAchieve PBI Capacity stability to support IT Solutions and Community solutionsMigrate/remediate existing reports to adhere to issued guidelinesResponsibilities:Provide expertise on data visualization best practices and guide the selection of appropriate visuals for maximum impactMonitor and manage premium capacity metrics and proactively identify and resolve performance bottlenecksOptimize DAX queries for optimal performance and efficiencyCollaborate effectively with stakeholders from administrative perspectiveStay abreast of the latest Power BI features and functionalities to continuously improve reporting capabilitiesDesign and develop complex Power BI reports and dashboards using DirectQuery (minimal import), catering to diverse business needsBuild and maintain robust data models to ensure data consistency and integrity Requirements:Bachelor’s degree in computer science OR related technical degree OR equivalent experienceDirect Query and Capacity Management experienceStrong Power BI experience with GCP6+ years of experience in Business Intelligence and data analysis.3+ years of hands-on experience developing solutions using Power BI.Expert-level DAX knowledge with proven experience in optimizing complex queries.Proficiency in using DAX Studio, Tabular Editor, and Performance Analyzer for development and optimization.Strong understanding of data warehousing concepts and dimensional modeling.Excellent communication and stakeholder management skills.Experience with CI/CD for Power BI deployment pipelines.Experience with GCP: BigQuery, BI Engine & Looker

Responsibilities:Reporting and Documentation:Prepare and present IPP (Investment Performance Plan) reports at a program level to Managing Directors.Create and distribute Minutes of Meetings (MOM) to relevant stakeholders.Planning and Workflow Management:Assist in planning delivery workflows, particularly for new instrument asset classes.Work closely with technical teams and business unit owners to prioritize and plan projects.Stakeholder Communication and Coordination:Independently drive conversations with technical teams and business unit owners to ensure alignment on priorities and project plans.Arrange and coordinate meetings between technical and business unit teams.Data and Resource Management:Prepare monthly timesheet utilization reports for the technical team.Utilize advanced Microsoft Excel functions (e.g., VLOOKUP, Pivot tables) to compute and present data effectively.Cross-Functional Collaboration:Coordinate ad hoc tasks across different teams to ensure seamless execution and communication.Work with the Temasek Tech Director on various ad hoc tasks as needed.Requirements:Project Management Experience:Proven experience in a Project Management Office (PMO) or similar environment is essential.Stakeholder Management:Demonstrated ability to manage relationships with clients, users, vendors, and partners.Communication and Interpersonal Skills:Excellent oral and written communication skills.Strong interpersonal and people management skills.Technical Proficiency:Familiarity with project management tools such as JIRA and SharePoint.Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.Organizational and Planning Skills:Strong organizational skills with the ability to manage multiple tasks and priorities effectively.Good planning skills for managing ad hoc tasks and ensuring timely delivery.Preferred Qualifications:Experience working in a technology-focused environment.Knowledge of financial services or investment management industries.8+ years of relevant experience. Any Graduates.1 year contract role.

Role Summary:Development and implementation of channel strategies for the assigned states to generate revenue through primary and secondary sales of company's Brand and grow the contribution.Responsibilities:Sales Strategy and Planning:Execute the sales strategy for the area in alignment with the business plan and in consultation with the Branch Head.Increase sales revenue through implementation of appropriate Go To Market strategiesUnderstand and analyze the market trends, potential and competition information to leverage and explore sources of business growth and profitability.Sales Operations:Drive the team in the area effectively to realize sales targetsEnsure overall and efficient administration in the areaEnsure execution of customized BTL activities through the teamDrive operational efficiencies by closely working with other concerned stakeholdersDistribution Management:Drive Distribution Infrastructure [Appointment, Review, Planning and Management]Consolidate and analyze distributors’ feedback to drive corrective actionsSupport the team in ensuring product/ range availability to all the retail points of sales & manage stock at the distributor level and address any concerns from the team.Reporting and process management:Analyze sales reports and drive weekly sales planDrive data insights led corrective actions in the areasDrive implementation of sales systems and processes in the areasPeople management:Coach team members to deliver on their sales performance and looking towards future growthEnsure a well-trained sales team to deliver superior sales performanceReporting Relationships :Reports To: Branch HeadSupervises : Area Sales Managers/ Senior Sales ManagersRequirements:﻿10-15 years + ExperienceExperience in Inner wear or Apparel or FMCG IndustryExperience handling Rest of Maharashtra and MP

Responsibilities:Strategizing cloud product launches and all related aspects to that from Branding & sales perspectiveReporting on sales activity and forecast to company's leadership teamPartner/Customer Management as the case may be, towards enhancing trust and reputationMeet and exceed quarterly and annual sales targetsOngoing coaching and development of sales, marketing, and branding teamsMaking logical launch plans after thoughtful analysis of market gap and competition dynamicsTo be overall responsible for the sales efforts of all/select cloud products of the CompanyRequirements:Experience in launching new cloud enterprise products in developing and developed marketsMinimum 10 years of cloud product sales experience with a new business focusProven track record of success in similar enterprise software product companyExperience of strategizing digital marketing plans for enterprise software productsExperience in operating with small and expandable sales teamsSmart in judging customer experience and bringing out product/process improvements for ideation Must have qualities:The ideal candidate is dynamic, humble, and highly person-oriented.  A strategic thinker who can drive the team passionately with the highest motivationA person who can bestow the personal touch along with our inherent corporate cultureAn internationally exposed market thinker, doer, and accomplisherPassionate about building global markets for new entrant productsSincere, dedicated, energetic and creative in problem-solving

Responsibilities:Serve as a liaison for the customer when interacting within Customer Service as well as Sales, Commercial Operations, Distribution, Finance, and other departments.In addition, have a high-level understanding of the general processes within the departments and how they interrelate to Customer Service and impact other internal stakeholders.Provide support within Customer Service, responding to customer requests, inquiries, etc.In a compliant, expedient, and professional manner, with ability to manage or coordinate all inquiries to achieve complete resolution and full customer satisfaction.Aid in the managing and processing of orders received via various communication channels in a prompt and correct manner.Exercise full authority to perform pricing review in preparation of order entry, enter orders directly into SAP environment, and aid in maintaining a central customer database.Seek continuous process improvements to enhance department productivity and customer service performance.Investigate and resolve customer submitted claims, including but not limited to shortages, damages, overages, failure to supply.Prepare and present a variety of reports, including explanation of variances, significant trends, and recommendations for change or resolution.Preparing ad hoc service and sales related reports for internal and external customers.Work with internal teams to ensure compliance with client performance guarantees, and regulatory or accreditation standards.Assist in managing complex customer issues escalated by team members.Participate in daily, weekly and ad hoc cross-functional meetings to discuss and resolve operational and technical issues.Participate in training and follow in various SOP’s trainings (company & departmental) and perform other departmental duties as assigned.Requirements:Bachelor’s Degree from an accredited college or university and/or equivalent experience.7+ years experience in the pharmaceutical industry.7+ years experience in a Customer Service-related environment.Proficient with Microsoft Office Suite (Heavy Outlook & Excel Usage).SAP knowledge required.Controlled Product Experience preferred.Knowledge of all aspects of customer service etiquette.Ability to enter, prepare and analyze data accurately.Experience with SAP OTC TCodes.Understanding of regulatory agency requirements and how they affect our daily functions.Demonstrated ability to prioritize multiple tasks, solve complex problems, drive resolution of problems to meet deadlines, and diligence as related to details.Strong interpersonal, verbal, and written communication skills, including the ability to communicate clearly, effectively and professionally with customers and all levels of the organizationSituational analysis and independent thinking skills.Exceptional attendance required to meet ongoing departmental and customer demands.Flexibility to work in a team setting or independently, depending on needs of the department.Ability to execute projects, both individually and cross-functionally.Ability to work with minimal direction, rapidly understand the context, the task and take quick initiative to resolve problems.Strong ability to organize, prioritize, and manage time effectively.History of improving processes and increasing efficiencies.Results driven.

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156 quarterly reports Jobs found

Digital Planning & Governance Manager

Field Sales Executive

Production / Sales Project Coordinator

Customer Experience Manager

Tech Lead Power BI

Tech Lead Power BI

PMO Analyst (Contract)

Branch Sales Manager-Rest of Maharashtra and MP

Vice President – Cloud SaaS Success

Customer Service Assistant Manager

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156 quarterly reports Jobs found

Digital Planning & Governance Manager

Field Sales Executive

Production / Sales Project Coordinator

Customer Experience Manager

Tech Lead Power BI

Tech Lead Power BI

PMO Analyst (Contract)

Branch Sales Manager-Rest of Maharashtra and MP

Vice President – Cloud SaaS Success

Customer Service Assistant Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.