Recruitment Sr Consultant/Consultant

Consultant/ Senior Consultant/ Principal Consultant Talent Acquisition

Data Modeler

Production / Sales Project Coordinator

EHS Consultant

Full Stack Developer

Data Scientist- AI Architect

Customer Service Assistant Manager

Head of Commercial Business Development & Sales (Sub Region)

About the company: <ul><li>We specialized in global talent research, insight, and pipelining with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India.</li><li>Our international reach has helped us to understand and penetrate niche markets at a global level.&nbsp;</li><li>In addition to this, our service is also extended to complement our client’s in-house research.&nbsp;</li></ul> Responsibilities:&nbsp; <ul><li>Manage the recruitment process end to end</li><li>Keep an overview of our recruitment needs via regular meetings with our Hiring Managers</li><li>Verify job descriptions with the hiring manager and design interview questions that reflect the position’s requirements and attract talents to the company</li><li>Determining selection criteria for the open positions, in line with the organization’s-culture and strategy</li><li>Sourcing of potential candidates through different sourcing channels</li><li>Screening of potential candidates and planning interviews and assessments</li><li>Run regular updates to hiring managers</li><li>Engaging with Senior Stakeholders</li><li>Organize and lead feedback sessions and coordinate the hiring decision</li><li>Propose employment offers in line with the client guidelines</li><li>Ensure that the recruitment process is efficient, effective, and equitable</li><li>Foster long-term relationships with candidates</li></ul>&nbsp;Requirements: <ul><li>2 to 5 years of experience in Talent Acquisition/recruitment</li><li>Must hold English &amp; Mandarin language proficiency</li><li>Experience in hiring for IT and Non- IT positions</li><li>Able to perform as an individual contributor and be hands-on</li><li>Should have a recognized Master’s / Bachelor’s degree</li><li>Well versed in social media, resume databases and professional networks</li><li>Hands-on experience with full-cycle recruiting using interview techniques</li><li>Good interpersonal and influencing skills.</li><li>Has the ability to engage senior stakeholders</li><li>Growth mindset and learning agility</li><li>Has a strong passion and desire to make a difference</li></ul>

Responsibilities&nbsp; <ul><li>Manage the recruitment process end to end.</li><li>Keep an overview of our recruitment needs via regular meetings with our Hiring Managers.</li><li>Verify job descriptions with the hiring manager and design interview questions that reflect the position’s requirements and attract talents to the company.</li><li>Determining selection criteria for the open positions, in line with the organization’s-culture and strategy.</li><li>Sourcing of potential candidates through different sourcing channels.</li><li>Screening of potential candidates and planning interviews and assessments.</li><li>Run regular updates to hiring managers.</li><li>Engaging with Senior Stakeholders&nbsp;.</li><li>Organize and lead feedback sessions and coordinate the hiring decision.</li><li>Propose employment offers in line with the client guidelines.</li><li>Ensure that the recruitment process is efficient, effective, and equitable.</li><li>Foster long-term relationships with candidates.</li></ul> Requirements&nbsp; <ul><li>6 to 15 years of experience in Talent Acquisition.&nbsp;</li><li>Must hold English &amp; Mandarin language proficiency.</li><li>Experience in hiring for IT and Non- IT positions&nbsp;.</li><li>Able to perform as an individual contributor and be hands-on.</li><li>Should have a recognized Master’s / Bachelor’s degree.</li><li>Well versed in social media, resume databases and professional networks.</li><li>Hands-on experience with full-cycle recruiting using interview techniques.</li><li>Good interpersonal and influencing skills.&nbsp;</li><li>Has the ability to engage senior stakeholders.</li><li>Growth mindset and learning agility.</li><li>Has a strong passion and desire to make a difference.</li></ul>

Responsibilities: <ul><li>Responsible for designing and implementing data modeling solutions using relational, dimensional, and NoSQL databases.&nbsp;</li><li>Working closely with data architects, to develop bespoke databases utilizing a mixture of conceptual, physical, and logical models</li><li>Implement best practices for data modeling, including normalization and de-normalization techniques.</li><li>Collaborate with cross-functional teams to understand data requirements and translate them into effective data models.</li><li>Perform data profiling and analysis to ensure data quality and integrity.</li><li>Optimize data models for performance and scalability.</li><li>Maintain and enhance existing data models to accommodate new data sources and business requirements.</li><li>Document data architecture, data dictionaries, and metadata standards.</li></ul> Requirements: <ul><li>Bachelor’s degree in computer science, Information Systems, or a related field.</li><li>3-4 years of experience in data modeling roles, preferably in designing data warehouses.</li><li>Strong understanding of relational database concepts and experience with SQL.</li><li>Experience with data modeling tools (e.g., Erwin, ER/Studio, PowerDesigners).</li><li>Knowledge of normalized, de-normalized and dimensional data modeling techniques.</li><li>Familiarity with the travel industry or retail sector and related data structures is a plus.</li><li>Ability to communicate effectively with technical and non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li></ul>

Responsibilities: <ul><li>Develop and maintain detailed production schedules to ensure timely completion of assembly projects.</li><li>Coordinate with the production team to allocate resources and manage workflow efficiently.</li><li>Serve as the primary point of contact for project-related communication between departments, suppliers, and customers.</li><li>Facilitate regular meetings to discuss project status, address challenges, and ensure alignment with project goals by tracking project milestones and deliverables, ensuring all stakeholders are informed of progress and any changes.</li><li>Create and maintain comprehensive documentation for all production activities, including work orders, assembly instructions, quality control reports, production outputs, material usage, and inventory levels.</li><li>Ensure all documentation is accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Support the implementation of quality control processes to maintain high standards in the assembly of Bredel pumps.</li><li>Assist in conducting inspections and audits to identify and resolve quality issues promptly.</li><li>Collaborate with the supply chain team to ensure the timely procurement and availability of materials and components required for assembly.</li><li>Monitor inventory levels and coordinate reordering to prevent production delays.</li><li>Address and resolve any material-related issues in coordination with suppliers and vendors.</li><li>Generate regular reports on production performance, including key metrics such as output, efficiency, and quality.</li><li>Provide recommendations for process enhancements and operational improvements based on data analysis.</li><li>Foster a collaborative and positive work environment, encouraging teamwork and effective communication.</li><li>Identify opportunities for process improvements and implement initiatives to enhance productivity and efficiency.</li><li>Liaise with customers to provide updates on project status, address concerns, and ensure satisfaction with the final product.</li><li>Coordinate customer visits and inspections as needed, ensuring a positive and professional experience.</li><li>Gather customer feedback to inform future improvements in production and project management.</li></ul> Requirements: <ul><li>Formal relevant qualifications.</li><li>Electrical/mechanical background.</li><li>Exposure to Project coordination, communications, or a related field.</li><li>Advanced English writing/reading competencies. Fluent.</li><li>Strong writing skills.</li><li>Data analysis skills.</li></ul>

Responsibilities:Perform EHS and Social audits for various projects. The projects are in mainland China and mainly focus on South China region;Optimize supplier sustainability management system and provide sustainability training;Conduct supplier sustainability audits and follow up correction guidance;Utilize risk-based pre-assessment and post assessment method to provide thorough assessments and recommendations;Actively communicate with project manager and project team to ensure the alignment and implementation of client’s requirement;Partner with other senior members to provide EHS training to clients and internal teams; andOther tasks which allocated by managerRequirements:2-10 years’ experience in a similar role working with EHS / CSR / supply chain audit program / risk solutions implementing medium to large sized projects.Bachelor or master’s degree in environmental, chemical, or related engineering majors;Hands on experience managing, implementing, or supporting short or long term project;Knowledge of China EHS and Labor regulation and enforcement;Superior communication skills and working individually and as a group;Ability to travel up to 50% to perform field audits on average (travel requirements may fluctuate based on seasonal and project requirements);Excellent English verbal and writing skills;Computer skills including MS Office (specifically Word, Excel, PowerPoint, and Outlook). Data management experience is a plus; andRecognized professional EHS certification is preferred, such as certified safety engineer, fire engineer, CIH, CSP, ISO 14000 auditor, ISO 45000 auditor, etc. 

Responsibilities:Ensure Development Efforts related to integrations are tested (Primitive/Sanity tests)Ensure adequate Unit testing is conducted i.e. xUnit / nUnitEnsure codes are to meet quality standards i.e. Resharper, Sonarcube, solution meets passive criteria of user stories, solution meets passing criteria of user stories and that solution meets blueprintCollaborate with relevant stakeholders i.e. Architect and Business Analyst and Peers to ensure that a robust and elegant solution is of design standardsBuild web-based applications based on Microservices architecture in .Net core and C#Perform API debugging, logging and database query optimisationHave an eye for new technologies and be open to self-improving on existing methodsRequirements:Bachelor’s degree in computer engineering, or equivalentAt least 10 years in Microservices with minimally 4 years in data engineeringProficient in SQL and NoSQLExperience in .NET technologies including .NET Core, Entity Framework, Web API, React, JavascriptExperience in building web-based applications based on microservices architecture in .Net Core and C#Experience in containerisation frameworks e.g. Docker, KubernetesUnderstanding of Microservice Architecture (MSA) and design patterns to build highly scalable modulesUnderstanding of authentication frameworks and data communication protocols like webSocketsUnderstanding of CI/CD environments or pipelinesProven ability to show work responsibility, excellent organisational, communication and interpersonal skillsProven analytical and problem-solving skills with the ability to work in an unstructured, fast-paced environmentAmbitious about learning and self-improvement particularly to acquire new technologiesPreferred Requirements:Experience in Mongo, Redis, RedisSearch, MsSQL

Responsibilities: As part of the Data Science organization at our client, the Generative AI team is working on digital transformation.We are developing enterprise solutions for Commercial, Technology and Operations functions. As an AI Engineer you will lead the design, development and adoption of new technology and analytics, help contribute to our AI strategy, and partner with leaders across the company.The role will involve collaborating with cross-functional teams to ensure the successful creation and roll-out of AI driven solutions.Role Type : Individual Contributor As AI Engineers you will perform work including: Design, develop, and implement systems leveraging Large Language Models (LLMs) for various applications.Prepare data, fine-tune models, and build data, analytics and ML Pipelines to support AI applicationsPerform statistical analysis and data manipulation using language models.Collaborate with business partners and key stakeholders to understand their needs and present insights and solutions.Architect and design innovative AI solutions tailored to business requirements.Utilize cloud technologies in Azure and/or AWS for deploying and managing AI models and solutions.Communicate complex technical concepts and results to non-technical audiences effectively.Contribute to the development of AI strategies and governance for the organization.Stay current with advancements in AI and machine learning technologies and apply them to solve business challenges.Lead efforts to improve enterprise adoption and proficiency in the use of AI tools Requirements:10+ years of experience in data science, AI, or a related field preferred.Proficiency in software development and statistical analysis.Experience with Large Language Models and their applications.Strong communication skills and the ability to present technical results to business stakeholders.Experience with solution architecting and design preferred.Hands-on experience with cloud platforms such as Azure and/or AWS.Proficiency in programming languages such as Python, R, or similar.Strong problem-solving skills and the ability to work independently as well as part of a team.Bachelor's in Computer Science, Mathematics, Statistics, or a similar field. Master's or Ph.D. preferred.Preferred Qualifications: Experience with large language models and supporting workflows.History of project leadership and development.Familiarity with Agile development.Experience in applications related to sales, marketing, and market research a plus. 

Responsibilities:Serve as a liaison for the customer when interacting within Customer Service as well as Sales, Commercial Operations, Distribution, Finance, and other departments.In addition, have a high-level understanding of the general processes within the departments and how they interrelate to Customer Service and impact other internal stakeholders.Provide support within Customer Service, responding to customer requests, inquiries, etc.In a compliant, expedient, and professional manner, with ability to manage or coordinate all inquiries to achieve complete resolution and full customer satisfaction.Aid in the managing and processing of orders received via various communication channels in a prompt and correct manner.Exercise full authority to perform pricing review in preparation of order entry, enter orders directly into SAP environment, and aid in maintaining a central customer database.Seek continuous process improvements to enhance department productivity and customer service performance.Investigate and resolve customer submitted claims, including but not limited to shortages, damages, overages, failure to supply.Prepare and present a variety of reports, including explanation of variances, significant trends, and recommendations for change or resolution.Preparing ad hoc service and sales related reports for internal and external customers.Work with internal teams to ensure compliance with client performance guarantees, and regulatory or accreditation standards.Assist in managing complex customer issues escalated by team members.Participate in daily, weekly and ad hoc cross-functional meetings to discuss and resolve operational and technical issues.Participate in training and follow in various SOP’s trainings (company & departmental) and perform other departmental duties as assigned.Requirements:Bachelor’s Degree from an accredited college or university and/or equivalent experience.7+ years experience in the pharmaceutical industry.7+ years experience in a Customer Service-related environment.Proficient with Microsoft Office Suite (Heavy Outlook & Excel Usage).SAP knowledge required.Controlled Product Experience preferred.Knowledge of all aspects of customer service etiquette.Ability to enter, prepare and analyze data accurately.Experience with SAP OTC TCodes.Understanding of regulatory agency requirements and how they affect our daily functions.Demonstrated ability to prioritize multiple tasks, solve complex problems, drive resolution of problems to meet deadlines, and diligence as related to details.Strong interpersonal, verbal, and written communication skills, including the ability to communicate clearly, effectively and professionally with customers and all levels of the organizationSituational analysis and independent thinking skills.Exceptional attendance required to meet ongoing departmental and customer demands.Flexibility to work in a team setting or independently, depending on needs of the department.Ability to execute projects, both individually and cross-functionally.Ability to work with minimal direction, rapidly understand the context, the task and take quick initiative to resolve problems.Strong ability to organize, prioritize, and manage time effectively.History of improving processes and increasing efficiencies.Results driven.

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets.The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets. The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures • Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

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127 perform inspections Jobs found

Recruitment Sr Consultant/Consultant

Consultant/ Senior Consultant/ Principal Consultant Talent Acquisition

Data Modeler

Production / Sales Project Coordinator

EHS Consultant

Full Stack Developer

Data Scientist- AI Architect

Customer Service Assistant Manager

Head of Commercial Business Development & Sales (Sub Region)

Head of Commercial Business Development & Sales (Sub Region)

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127 perform inspections Jobs found

Recruitment Sr Consultant/Consultant

Consultant/ Senior Consultant/ Principal Consultant Talent Acquisition

Data Modeler

Production / Sales Project Coordinator

EHS Consultant

Full Stack Developer

Data Scientist- AI Architect

Customer Service Assistant Manager

Head of Commercial Business Development & Sales (Sub Region)

Head of Commercial Business Development & Sales (Sub Region)

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