Customer Quality Engineer

 PBL Supplier Quality Engineer 

Quality & Reliability Technician

Manufacturing Technician IV

Upstream Flow Supply Chain Analyst

Manufacturing Engineer

Corporate Risk Analyst

Solution Consultant

Team Leader Engineering

Responsibilities: <ul><li>Quality point of contact for assigned Southeast Asia customer accounts.</li><li>Provide the Voice of the Customer feedback to product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Manages Quality / Reliability interactions with the customer, including regular communication and escalations.&nbsp;</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, Company PPM, cost of poor quality and drive timely resolution.</li><li>nfluences without authority in efforts to achieve 5D/8D response time within 10 business days or less.&nbsp;</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.&nbsp;</li><li>Carries out the customer quality improvement strategy.</li><li>Ensures compliance to company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing our DND strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Regularly conducts reviews with key customers regarding DNDs quality &amp; delivery performance.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and use an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.&nbsp;</li><li>Supports the MRB team functions for disposition of non-conforming products.</li><li>Visit local customers and travel within Southeast Asia to customer locations to review company product and application as it is being used by the customer and to foster productive working relationships.</li><li>Conduct audits at manufacturing sites and attend to customer audits.&nbsp;</li><li>Work with DC, Planner, Sales &amp; CCP on block stock &amp; RMA return.</li><li>Coordinate onsite sorting at customer site with Sales, Planner &amp; CCP.</li><li>Coordinate RMA request &amp; return with manufacturing.</li></ul> Requirements: <ul><li>Bachelor Degree in Engineering with technical focus.</li><li>5+ years minimum quality assurance experience working in a global capacity.</li><li>Preferred customer quality experience in the electronics industry.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive transformation globally.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use of Lean, Six Sigma, Kaizen, 8D and other advanced statistical methods including Design of Experiments (DOE), Statistical Process Control (SPC), and Process Capability (CpK) techniques.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>May require travel to customers and other company locations, including overnight and multi-day trips.</li><li>Experience in core processes such as stamping, molding, plating and assembly preferred.</li></ul>

Responsibilities: <ul><li>Deliver on all KPIs that help the business achieve its goal</li><li>Lead and drive suppliers’ quality improvement continuously based on company internal or customer requirements.</li><li>Customer complaint handling, work with company CQE or directly with customers for complaint and feedback to supplier, verify the root cause and follow up actions Investigate root cause of Quality issues and following through with timely and effective corrective actions to prevent re-occurrence for customer and internal issues.&nbsp;</li><li>Regular quality system audit or process audit for suppliers.</li><li>Supplier’s performance metrics development and report to top management</li><li>Supplier performance assessment and training.</li><li>CoPQ &amp; Yield improvement; Management review and action implement.</li><li>Define cosmetic standard and QIP dimension and drive suppliers to follow up&nbsp;&nbsp;</li><li>Coordinate annual audit /onsite process audit when Quality issue or customer complaint arises</li><li>NPI &amp; Migration projects (BKM/GR&amp;R/FAAR/Safe Launch/Sample verification) follows and improvements/PPAP preparation</li><li>Product process control(identify risk and work out mitigation plan) 5M1E change control verification, follow up approval process on customer side and implement process on supplier side Monitor supplier quality performance, summarize score card for supplier performance, request improvement for risk supplier.</li></ul> Requirements: Educational Degree:	 <ul><li>B.S. degree (or above) in Electrical/Mechanical Engineering, Industrial Engineering or equivalent practical experience.</li></ul> Professional Experience (years in what processes and function): <ul><li>8-12 years’ working experience in supplier quality or in related quality function areas, working experience in connector, Cable assembly, Cage assembly, Antenna manufacturing is a plus.</li></ul> Special Qualifications, Knowledge &amp; Skills: <ul><li>Have advanced knowledge of the supplier management, certified ISO9001/IATF16949 internal auditor is preferred.&nbsp;</li><li>Clear understanding of connector, cable assembly, antenna, busbar quality and requirements,including measurement techniques, would be a distinct advantage.</li><li>Strong root cause analytical and problem-solving skills.&nbsp;</li><li>Good knowledge in quality tools such as BKM, Cpk, SPC,8D, FMEA, Gage R&amp;R, Poka Yoke.</li><li>Demonstrated negotiation skills, good communication in bridging between company and suppliers as quality side</li><li>Ability for periodic travel required. (25%~50%)</li><li>Strong communication skills, good at English, including writing, reading, speaking</li><li>Connector/cable assembly/antenna/busbar manufacturing experience is a plus</li></ul>

Responsibilities: Testing Equipment/Measuring Tool Calibration, Management, and Maintenance <ul><li>To ensure the effectiveness and quality of testing equipment and measuring tools, participate in the calibration of testing devices and manage all testing equipment in the factory according to the testing equipment/measuring tool management standards.</li><li>Monitor the operational status of experimental equipment.</li><li>Develop calibration plans that translate national and customer calibration requirements into internal calibration guidelines and work instructions.</li><li>Assign identification numbers to all inspection equipment in the company.</li><li>Regularly calibrate equipment; contact external calibration agencies to assess their capabilities and perform external calibration on equipment that exceeds internal calibration capabilities to ensure accuracy.</li></ul> Cross-Section Sample Preparation / High-Frequency Testing Fixture Maintenance and Test Anomaly Analysis <ul><li>To ensure the accuracy of test results, assist testing engineers in analyzing and addressing anomalies in production and laboratory tests.</li><li>To assist ME/QC in confirming the terminal riveting process during production, prepare cross-section samples of terminals when testing technicians/engineers are off duty.</li><li>To ensure the accuracy of high-frequency testing, manage the preparation, maintenance, and management of high-frequency testing fixtures.</li></ul> Testing Equipment Safety Confirmation <ul><li>To ensure the safety of the testing equipment on-site, implement safety inspections and confirmations of the testing equipment in the field.</li></ul> Production and Maintenance of High-Frequency Testing Fixtures <ul><li>Assign identification numbers for all high-frequency testing fixtures on the production line for management and monitor their usage frequency. This includes the production and maintenance of all high-frequency testing fixtures on the production line, as well as the welding and fabrication of high-frequency fixtures for NPI products.</li></ul> Requirements: Education, Major, Work Experience: <ul><li>High school/vocational school or above</li><li>Over 1 year of testing experience in the electronics industry</li></ul> Skills Requirements: <ul><li>Good communication skills, sense of responsibility, analytical abilities</li></ul>

Responsibilities: <ul><li>Perform evaluations and/or analyze unique problems that are new to equipment.</li><li>Perform predictive maintenance by analyzing routine failures and determining adjustments and repairs that need to be made.</li><li>Perform training as needed to Lower level Maintenance Techs on troubleshooting and repair techniques utilized with equipment</li><li>Perform specified preventative maintenance on production equipment to prevent equipment downtime.</li><li>Monitor equipment operations to ensure proper usage.</li><li>Construct and/or assemble new equipment.</li><li>Troubleshoot equipment failures and repair as needed.</li><li>Perform specified preventative maintenance on production equipment to prevent equipment down-time.</li><li>Perform Lock Out / Tag Out requirements.</li><li>Help repairing on hydraulic, pneumatic and electromechanical systems.</li><li>Perform other duties as assigned or necessary to meet business conditions or changes.</li><li>Adheres to quality and safety systems or maintenance of quality and safety standards.</li><li>Analyze and improve existing products, equipment, processes as assigned.</li><li>Develop manufacturing methods and processes in the production of components and methods to reduce manufacturing costs.</li><li>Investigate, establish and implement requirements for equipment, tooling, and methods of manufacturing.</li><li>Participate in cost reduction and cost of quality programs.</li><li>Assist manufacturing engineer in solving production constraints.</li><li>Support production through independent review, root cause analysis, corrective action, discrepancy handling, and defect prevention.</li></ul> Requirements: <ul><li>Good communication skills, both oral and written.</li><li>Ability to work independently.</li><li>Working knowledge of Microsoft Windows.</li><li>Must have good or corrected eyesight to ensure quality of work.</li><li>Strong practical technical ability.</li><li>Good mechanical aptitude and troubleshooting ability.</li><li>Ability to work in a fast-paced environment.</li><li>Associate Diploma in a technical discipline or equivalent experience.</li><li>1+ years experience in injection molding maintenance, or mechanical, hydraulic, pneumatic and electrical repair.</li></ul>

Responsibilities: <ul><li>Lead Suppliers Audit of Supply Chain domain, support suppliers in diagnosing issues, analyzing data/process/system, drive action plans on continuous improvement</li><li>Governance actions progress with suppliers, make sure all open actions to be implemented and closed on time. Lead and document Supplier audit reports, create guidance book and strategy plans for long run.</li><li>Collaborating with procurement, suppliers, and vendors to align their processes with the transformation goals.</li><li>Establishing strong partnerships to drive mutual success.</li><li>Strategy Development: Developing a clear and comprehensive ‘Upstream Planning Blueprint’ for global network of BU Outside Group Vendor.&nbsp;</li><li>Involves identifying opportunities for improvement, setting objectives (long term and short term), and outlining the roadmap to achieve the desired changes.</li></ul> Vendor Delivery Performance Management:&nbsp; <ul><li>Monitor, Track and Orchestrate the Vendor Operations Performance with Organization on regular basis against established KPI (MOQ, Lead Times, Shipment Reliability, Forecast Reliability).</li><li>Analyze historical performance data to identify patterns, trends, and opportunities for improvement. Use data-driven insights to make informed decisions regarding vendor relationships and drive supplier accountability.</li><li>Lead Regular cross-functional reviews to share insights on Trends, Deviations, Root Cause Analysis and Action Plan Progress. Address Issues and drive Decision Making with stake holders to mitigate risks.</li><li>Digitalize to help in animation. Heatmaps to drive focus and prioritization.</li><li>Qualify and Guarantee Vendor Master Data Health</li></ul> Process Optimization:&nbsp; <ul><li>Evaluating existing upstream supply chain processes, identifying areas for optimization and efficiency improvement.</li><li>Implementing best practices and ensuring that processes are standardized and streamlined across factories.</li><li>Establish supply network operational excellence (SNOE) reviews with Key Vendor at regular frequency, with clear agenda and agreed action plan to improve performance.</li><li>Partner with Global Logistics to enable Raw Material Central Planning Hub&nbsp;&nbsp;&nbsp;</li><li>Drive IBP adoption towards forecast propagation and capacity commit backs.</li></ul> Upstream Vendor Portal: <ul><li>Be key user of BU Pilot of new external Vendor Portal solution. Drive successful Pilot, Broader roll out and adoption.</li><li>Establish current work process state, and journey map to Ideal End-Stage.</li><li>Articulation and maximization of value creation.</li><li>Skill Network and Cross-Functional Collaboration: Developing cross-BU network of Subject Matter Experts.</li><li>Sharing Best Practices, Documentation, and development of BU Upstream Playbook, including Make-Buy Decision Making, New Product Introduction (NPI), vendor changes, industrial transfers, and business acquisition.</li></ul> Risk Management:&nbsp; <ul><li>Identifying potential risks and vulnerabilities in the upstream supply chain and developing strategies to mitigate them.</li><li>Ensuring supply chain resilience and contingency planning to handle disruptions effectively.</li></ul> Continuous Improvement: <ul><li>Encouraging a culture of continuous improvement within the supply chain organization.</li><li>Seeking feedback from stakeholders and leveraging lessons learned to refine strategies, establishing volution of in-process KPIs and achieve better results.</li></ul> Requirements: <ul><li>A bachelors degree in supply chain management, business administration, industrial engineering, or a related field</li><li>Minimum of 5-10 years’ experience in a multinational and complex global environment.</li><li>Progressively more responsibility and experience in Procurement and Factory Supply Chain Management leadership roles.</li><li>High proficiency in Vendor Management, Procurement and Material Management.</li><li>Must be a recognized leader for continuous improvement.</li><li>Abilities to drive and oversees multiple Projects End-to-End, with track record of achieving results and abilities to drive effective change management.</li><li>Competent with supply chain management software (SAP Must, IBP is a plus) and analytics tools.</li><li>Demonstrated leadership skills with the ability to lead and inspire diverse teams across different locations.</li><li>Understand business drivers and able to balance between short- and long-term objectives.</li><li>Excellent ‘English’ communication skills to articulate and engage stakeholders at all levels.&nbsp;</li></ul>

Responsibilities: <ul><li>Supplier Engineering Capability</li><li>Support Sourcing for new supplier qualification</li><li>Support Sourcing for supplier exit</li><li>Support SQE for supplier audit</li><li>Supplier assessment, to improve supplier capability</li></ul> New Project <ul><li>Support Sourcing for new product 安定quotation</li><li>As project leader (for Micro Lite project), to manage new project for on schedule approval</li><li>As manufacturing engineer, to support supplier for DFM and PFMEA etc. preparation and design review etc.</li><li>As manufacturing engineer, to support supplier for process and tool design and qualification</li><li>Follow up sample making issues and sample schedule which requested by customer or PDE. and work with cross function team members and supplier for improvement until approval</li><li>Work with PBL suppliers for packing design and qualification test</li><li>Work with supplier to get all engineering documents done</li><li>Work with SQE and supplier for safe launch process audit</li></ul> Sustain Product <ul><li>Work with Sourcing and supplier to review and improve capacity, including/lead copied tool qualification</li><li>Work with SQE and supplier to improve process yield and any quality problems</li><li>Follow EC change and 4M change</li><li>Follow material change (alternative), to work with team members to lead new material qualification progress</li><li>Follow supplier change or migration project (from company plant to PBL supplier), to work with cross function team members and supplier to follow qualification</li></ul> Productivity <ul><li>Work with suppliers and team members to find the improvement opportunities, such as process, material, plating, packing etc.</li><li>Follow VAVE project, work with supplier and team members to drive the project and cost reduction</li><li>Support Sourcing for cost reduction nego</li></ul> Capex Management and Equipment Maintenance <ul><li>Follow capex qualification, and work with Finance and Sourcing and PBL supplier to manage those capex well</li><li>Support PBL supplier to prepare equipment and tool maintenance plan and monitor the plan conducted well by supplier</li></ul> Requirements: Education, Technical Qualification &amp; Experience <ul><li>Bachelor degree and mechanical related background</li><li>Total Working experience 8 years above</li><li>Over 5 years Connector and / or Cable manufacturing engineering experiences</li></ul>

Responsibilities: <ul><li>Apply open- and closed-source collection and analysis skills to author threat and risk intelligence reports and briefings. Identify and assess all-risk events and/or changes in the operating environment that have the potential to impact company people or operations.</li><li>Serve as generalist with broad knowledge of information collection protocols and company global risk priorities while maintaining subject matter expertise within their region.</li><li>Stay up to date on global developments, including but not limited to geopolitics, relevant regulation, natural hazards, physical and cybersecurity, industry trends, and organizational changes that might influence company people, operations, or shareholders.&nbsp;</li><li>Ensure the timely and accurate communication of risk information to ERSM and cross-functional leaders to support business decision makers and crisis management efforts.&nbsp;</li><li>Support the regional ERSM leader in the execution of security and resilience programs administration, travel safety, data integrity, compliance tracking, and reporting.</li><li>Support the development of key strategic deliverables, such as risk modeling, recurring emerging risk reports, and bespoke customer-driven requests.</li><li>Develop and maintain technical knowledge of systems and data. Develop and maintain datasets from various internal and external sources to identify trends, extract insights, and measure performance.</li><li>Engage with relevant risk information and industry networks to develop and maintain appropriate skillsets and cultivate a professional network.</li><li>Work collaboratively as well as independently to advance the security and resilience of company people and operations around the world.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree, local educational equivalent, or commensurate experience in relevant fields.</li><li>Advanced / native fluency in English and Chinese languages (speaking and writing).</li><li>Additional language proficiencies are a plus.&nbsp;</li><li>Strong organizational, written, and verbal communications skills, including exceptional time management.</li><li>Skilled using Microsoft Office 365 (Word, PowerPoint, Excel, Teams, etc.).</li><li>Familiarity with data management tools (e.g., MS Excel, SharePoint) and analytic tools (e.g., Power BI, Tableau) is a plus.&nbsp;</li><li>Flexibility to work outside of traditional hours for meetings with global colleagues in other time zones and/or to support crisis activations.</li><li>Experience or familiarity with continuous improvement models and processes is a plus.</li><li>Understanding of basic security, risk management, crisis management, or business continuity principles is a plus.</li><li>Ability to balance multiple priorities.&nbsp;</li><li>Interest in developing in the security and risk management field.</li><li>Critical thinking skills and an innovative mindset.&nbsp;</li><li>Interest in continuous learning and skills development.</li></ul>

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via channels such as telephone &amp; email by following up on Marketing Qualified Leads (MQL’s) and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Conversations with the customers are geared towards understanding the customer’s needs through relevant probing questions and by extending conversations around project/opportunities.</li><li>A warm handoff of opportunities along with all required details to account managers for further nurturing.</li><li>Promote portfolio of products to drive revenue.&nbsp;</li></ul> Requirements: Education: <ul><li>Bachelors technical or business degree preferred or equivalent experience</li></ul> Skills &amp; Experience: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner</li><li>Demonstrates ability to share creative and new ideas</li><li>Consultative selling experience desired</li><li>Relevant product or industry experience a plus</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li><li>Mandarin speaking, writing and typing is required.</li><li>One to two years working experience is preferred, fresh graduates are welcome for the application as well.&nbsp;</li></ul>

Responsibilities: <ul><li>Manage day to day team activities of key account focused FAE(Field Application Engineer) team in the FAE US department&nbsp;</li><li>Manage all HR topics of the team&nbsp;</li><li>Train new team members in their role as key account focused FAEs&nbsp;</li><li>Advise and guide team members on key account specific business and technical details&nbsp;</li><li>Provide FAE US internal second level support for key account escalations&nbsp;</li><li>&nbsp;Develop implementation strategies for account specific key elements of technology and product roadmaps.</li><li>Condense key account FAE feedback into technology and product roadmaps and project pipelines in order to provide a unified voice to the BUs and Corporate R&amp;D.</li><li>Integrate IDM focused global FAE input and feedback into key account NPI activities, escalation handling, product improvement projects, and product roadmap development</li><li>Contribute team input and customer application knowledge to local and global reporting through Account Team meetings, local company meetings, QBRs, TRMs, Competence Centers, Account Summits, Global Sales Meetings&nbsp;</li><li>Cover team member substitution tasks&nbsp;</li><li>Cover Engineering Manager substitution tasks&nbsp;</li></ul> Requirements: <ul><li>Solid experience in vacuum engineering, preferably in the SEMI / Display / Solar industries.</li><li>Extensive exposure to developing products on system or sub-system level preferable in SEMI / Display / Solar industries.</li><li>University degree in Physics, Chemistry, Microelectronics, Mechanical, Electrical, or Semiconductor related engineering disciplines.</li><li>Min 7 years experience in vacuum engineering.</li><li>Affinity for people management and desire to care for individual team members and the whole team.</li><li>Good communication skills (verbal and written).</li><li>Awareness of on-time delivery, quality, and meeting commitments.</li><li>Technical skills in the field of customer processes, valve applications, and / or platforms.</li><li>Fluent in English (verbal and written) for communication with customers</li><li>Ability to work in a global matrix organization.</li></ul>

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9 penang Jobs found

Customer Quality Engineer

PBL Supplier Quality Engineer

Quality & Reliability Technician

Manufacturing Technician IV

Upstream Flow Supply Chain Analyst

Manufacturing Engineer

Corporate Risk Analyst

Solution Consultant

Team Leader Engineering

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Skills

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Location

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9 penang Jobs found

Customer Quality Engineer

PBL Supplier Quality Engineer

Quality & Reliability Technician

Manufacturing Technician IV

Upstream Flow Supply Chain Analyst

Manufacturing Engineer

Corporate Risk Analyst

Solution Consultant

Team Leader Engineering

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.