VP, GM Appliances

Bi-Lingual HR Generalist

Supply Chain Planning Leader

Assistant Manager, Finance and Accounting

Mechanical Engineering Manager

Senior Account Manager

Injection Molding Supervisor

Process Manager

Assembly Operator

Customer Account Manager

Overview: <ul><li>The VP &amp; General Manager of the Sub Vertical will be a senior executive responsible for leading a global business with a P&amp;L of 600-M. S/he will pursue an aggressive growth strategy focused on organic and M&amp;A growth and will build a leadership team equipped to drive new product introduction, go-to-market expansion, manufacturing excellence, and entry into product adjacencies through acquisitions.&nbsp;</li><li>The candidate will bring a growth-oriented and entrepreneurial mind-set, excellent commercial acumen and leadership experience, and a hands-on leadership style. </li><li>The role will appeal to those with aspirations for further personal and career growth as the company seeks to further enhance the overall bench-strength for succession for executive-level leadership positions across the company.&nbsp;</li><li>The successful candidate will be part of the leadership team of the Connect Living Solutions business unit and will report to Senior VP &amp; General Manager of the Connect Living Solutions business unit. The role will be based remotely with requirement to travel globally to customers, partners and manufacturing locations.&nbsp;</li></ul> Responsibilities:&nbsp; Year Success Factors: <ul><li>Assess the product portfolio and refresh the key growth and margin expansion assumptions in the 5-year post-merger integration business plan.</li><li>Partner with M&amp;A team to drive successful integration and deliver on deal model.</li><li>Implement an execution cadence to drive execution of key levers in the 5-year post-merger integration business plan and attainment of the quarterly financial targets</li><li>Partner with the VP of Sales &amp; Sr Director Marketing to strengthen the commercial cadence and execution to accelerate top-line growth</li><li>Achieve meaningful improvement in service levels by enhance the capability of the manufacturing / operations team and implementing supply chain solutions that reduce lead time</li><li>Assess the team and develop a comprehensive talent plan</li><li>Drive execution plan related revenue and cost synergy actions as well as the taking a decision on the continuation of portfolio adjacencies.&nbsp;</li><li>Develop a comprehensive plan to expand product portfolio through a combination of strategic partnerships and acquisitions. Partner with Strategy and M&amp;A functional leaders to identify the major inorganic growth opportunities. Activate the M&amp;A pipeline and actively drive pipeline development initiatives.</li></ul> Requirements:&nbsp;Candidate profile: <ul><li>The successful candidate will be an accomplished general manager from a highly regarded Industrial company.&nbsp;</li><li>S/he will be a seasoned operator and growth leader with at least five years of direct experience managing a large, complex Industrial, Appliance or similar business.&nbsp;</li><li>The successful candidate must have a track record of success in leading a truly global organization and interfacing with customers and employees in the diversity of markets in which the business operates.&nbsp;</li><li>S/he will be a hands-on and accountable leader who is able to focus the organization on the most attractive business opportunities and improve the organization’s commercial capabilities in a market that serves both large customers as well as a fragmented customer base through the distribution channel.&nbsp;</li><li>S/he must be action-oriented with a drive to win and a penchant for driving growth maximizing and profitability enhancing strategies. S/he will be an inspirational executive with a real entrepreneurial edge who empowers and holds accountable his or her team to achieve world-class performance in commercial results, product quality, delivery, cost and service while building a culture of continuous improvement within the organization.&nbsp;</li><li>An undergraduate degree in business or engineering is required with an MBA being highly desired.&nbsp;</li></ul> Specific requirements include: <ul><li>Deep working knowledge of Industrial, Appliance or similar product markets, including how to leverage Electronic and Electrical distribution channels.</li><li>A track record of developing business strategies and driving top and bottom-line financial results.&nbsp;</li><li>Strong commercial skills and the proven ability to build strong partnerships with customers and distributors</li><li>M&amp;A acquisition and business unit integration experience.</li></ul>&nbsp;Strategic Growth Mindset: <ul><li>The candidate will have experience in developing business strategies and plans that incorporate competitive issues, trends in the industry, and external factors. His/her planning experience should cover a range of products and/or markets and address the full range of organizational implications.&nbsp;</li><li>S/he should understand how to integrate market and competitive trends, organizational state, and other issues into a coherent vision for growth, and link this vision into a series of initiatives and priorities&nbsp;</li><li>The candidate will build on his / her M&amp;A and business integration experience to drive pipeline identification and development, build relationships with potential acquisition targets, and execute on deal and post-merger integration activities.</li></ul>&nbsp;Executing for Results: <ul><li>The ideal candidate will have created new approaches to existing problems that have had significant impact on his/her business and will have implemented world-class and leading-edge performance standards. </li><li>S/he will bring a sense of urgency to the organization, will lead by example, and will demonstrate high personal energy in every interaction.</li></ul>&nbsp;Leading Teams: <ul><li>The candidate will have a strong track record as a people manager including team leadership and people development across multiple geographies.&nbsp;</li><li>The ideal candidate will have built high-performance and achievement-oriented teams that have delivered success and will have demonstrated the ability to attract high-caliber talent.&nbsp;</li><li>The leader will empower people and groups to take risks, to challenge, to innovate, and to improve. S/he will routinely provide specific behavioral feedback to encourage professional development of those on the team. </li><li>The ideal candidate will have demonstrated an ability to tailor his/her style and approach to the situation or individual as circumstances dictate.</li></ul>&nbsp;Transforming and Scaling Organizations: <ul><li>Demonstrated experience in leading global transformation while operating in a fast paced, constantly evolving market environments.</li><li>The candidate will have significant experience of developing plans and implementing the required organization transformation including organization structure aligned with strategy, process excellence, developing talent bench strength, capabilities and overall organizational footprint to consistently deliver on high growth business strategies.</li></ul>&nbsp;Building Relationships and Using Influence: <ul><li>The candidate will have demonstrated the ability to work as part of a global business with a strong culture. S/he will put broad business objectives before personal objectives and will have a personal style that is viewed as open-minded and collaborative.</li><li>While this individual will be encouraged to take bold actions needed to grow the business, the successful candidate will have a natural tendency to seek the input and buy-in of key executives throughout the organization in formulating such ideas and plans.</li><li>S/he will bring people together across geographies and functions to achieve results and share best practices. The successful candidate will possess the proven ability to communicate and manage relationships with customers, suppliers, and other&nbsp;</li></ul>

Responsibilities: <ul><li>Incorporate best practices in developing, implementing, and executing processes related to recruiting, onboarding, policy administration, employee relations, performance management, payroll and benefits administration, employee development, and regulatory compliance, primarily for the Operations division.</li><li>Support performance management life cycle to include goal setting, mid-year, and annual performance reviews.</li><li>Consult with employees and plant leadership to raise and resolve minor workplace issues. Regularly assess the plant climate and employee engagement.</li><li>Make recommendations to improve and ensure a vibrant culture and good work environment.</li><li>Administrative HR duties include answering general employee questions, maintaining employee files, data entry, managing job descriptions, unemployment claims, employment verifications, and creating KPI dashboards/reports.</li><li>Respond to employee HR-related questions regarding benefits, paychecks, leave of absence, PTO, etc.&nbsp;</li><li>Coordinate onboarding for new employees, including temporary plant employees.</li><li>Create and conduct HR-related presentations such as supervisor training, Code of Conduct training, goal setting, and new hire orientation.</li><li>Led the Leave Administrative Process for our client regarding FMLA, Worker’s Comp, Personal leaves, military leaves, STD, and LTD; initiated leave cases and serve as a liaison between the company, employee, and our third-party leave administrator.</li><li>Assists with recruiting functions such as scheduling interviews, reviewing job openings, and reviewing resumes with hiring managers.</li><li>Reviews, maintains, and inputs employee data into UKG and runs regular reports to validate data entered into the system.</li></ul> Requirements: <ul><li>Minimum of five years of recent work experience as an HR Generalist, including two years in a manufacturing environment working with an hourly population</li><li>Strong knowledge of FMLA and workers comp laws</li><li>Bilingual fluency (English and Spanish) - Ability to read, write and speak</li><li>Proficient in PC skills, including Word, Excel, and PowerPoint</li><li>Ability to travel as needed to support business client groups (Approximately 25% domestic travel, which may require overnight stays)</li></ul> Education: <ul><li>BS or BA degree in human resources, business, or related field</li></ul>

Responsibilities: <ul><li>Develop and implement supply planning strategies (MTO, MTS, ROP), to meet customer demands and company KPIs (Revenue, STR/STS, LT, Inv DOH, PDR, etc.)</li><li>Analyze sales forecasts, inventory levels, and production capacities to determine optimal inventory levels and master production schedules for top runners.</li><li>Collaborate with cross-functional teams, including manufacturing supply chain planning, procurement, demand planning, sales, customer service, and product management, to ensure alignment on supply and demand plans.</li><li>S&amp;OP: Actively participate / facilitate monthly Sales and Operations Planning (S&amp;OP)- Supply Planning process. </li><li>Facilitate and drive weekly/bi-weekly Mini –S&amp;OP and global supply planning for high runner products</li><li>Monitor supply chain performance and actively lead S&amp;OE meetings to drive problem solving and performance improvements</li><li>Manage End to end inventory performance and the identification of revenue risks / opportunities, supporting the decision-making process for potential trade-offs</li><li>Manage and resolve any supply chain disruptions, ensuring minimal impact on customer satisfaction.</li><li>Co-managing phase In (NPI)/Phase Out (EOL) strategy from planning perspective on dedicated part of the portfolio</li><li>Being a focal point to front end business team on status of supply status, assurance of supplies, escalations, and critical allocation management working closely with cross function stakeholders including Customer Care teams, Demand Planning Teams, Sales &amp; Product Manager as well as the&nbsp;</li><li>DC planning teams.</li><li>Identify areas for continues improvement in supply chain processes and efficiencies&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business Management,&nbsp;or related field, CPIM or CSCP certification is a plus.</li><li>8+ years of experience in supply chain planning and production planning.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of supply chain management processes, including forecasting, inventory&nbsp;management, and production planning, basic logistics .</li><li>Experience in Product life cycle management ( EOL/NPI), and footprint SC management.</li><li>Proficient in Microsoft Office, particularly Excel, and familiar with ERP systems, and Analytic Tools.</li><li>Ability to work in a fast-paced, dynamic environment, Customer Focus, innovative, persuading&nbsp;and convincing skills, communicated effectively to foster collaboration, drive for successful result.</li></ul>

Role Description: <ul><li>Assistant Manager, Finance and Accounting, IndiaOver</li><li>The Assistant Accounting Manager, India is the key Finance &amp; Accounting contact for all operations in India.&nbsp;</li><li>Key responsibilities will include compliance with all local financial regulation, preparation and delivery of the&nbsp;statutory accounts for the India entity, filing of VAT submissions, income tax filings, managing statutory and&nbsp;other audits etc.</li><li>This role will be based in India, and will report directly to the Controller, EMEA and Asia/Pacific&nbsp;Regions</li><li>The Assistant Accounting Manager will also be responsible for all contacts with local authorities, both for Finance as&nbsp;well as tax matters and other (statistical/Central bank reporting etc).</li><li>He/she will work in close collaboration with the&nbsp;external auditors and the tax team to this effect but will also have a direct connect with the Finance&nbsp;</li><li>Organization including treasury and AR/AP support where necessary.</li><li>With a sound understanding of the local entity underlying business, he/she will support an effective control environment and have a key role in the delivery of all controllership activities relative to the legal entity under his/her responsibility.</li><li>This includes Financial Accounting, Reporting and InternalControls.</li></ul> Responsibilities: <ul><li>Main country contact for Finance and Accounting in India</li><li>Key business partner for regional leadership where necessary</li><li>Main contact to local authorities re. different financial matters, including tax and treasury related matters.</li><li>Support the Finance organization during month-end closing activities</li><li>Analysis of Balance Sheet and Income Statement for entities under responsibility</li><li>Other compliance matters (e.g. Statistical/Central bank reporting)</li><li>Provide support for accounting matters related to projects with implications for the entities under responsibility</li><li>Support execution and maintenance of effective Internal Controls in line with the internal policies</li></ul> Requirements: <ul><li>Bachelor’s degree in Accounting or Finance</li><li>5+ years of progressive accounting experience</li><li>Strong knowledge of statuary tax fillings and financial reporting requirements</li><li>Experience working in a manufacturing or chemical industry preferred</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication skills, with the ability to collaborate effectively with cross-functional teams.</li><li>Proficiency in MS Excel and SAP software (S4 HANA)</li><li>Based in Vadodara, Gujarat&nbsp;</li></ul>

Role Description: <ul><li>As the Engineering Team Leader for automotive sensors—including pressure, rotary, speed, and position sensors—you will oversee a new product development team from understanding customer requirements to designing, validating, and supporting mass production.</li><li>Your primary responsibility will be to guide the team in delivering high-quality, cost-effective, and reliable sensor solutions.</li><li>By leveraging your expertise, you will drive innovation and play a critical role in expanding the organization’s business within these product lines.</li></ul> Responsbilities: Technical Leadership: <ul><li>Lead a multidisciplinary team in the research, design, and development of pressure, rotary speed, and position sensors for automotive applications.</li><li>Provide strategic direction, mentorship, and serve as the primary customer-facing leader for engineering support.</li><li>Foster innovation, collaboration, and continuous improvement within the team, and promote cross-functional collaboration globally.</li></ul> Sensor Development: <ul><li>Define and execute the sensor development strategy, integrating mechanical, electronic, and software components.</li><li>Oversee design, simulation, and prototyping, optimizing for performance, cost, and reliability.</li><li>Collaborate with operations to develop efficient manufacturing processes for high-quality sensor production.</li></ul> Testing and Validation: <ul><li>Lead calibration and testing of sensors, working closely with the test team to ensure accuracy and reliability.</li><li>Troubleshoot validation issues and drive standardization of testing systems for efficiency.</li></ul> Sensor Technology Expertise: <ul><li>Demonstrate strong knowledge of MEMS and magnetic sensing technologies for robust product development.</li><li>Provide technical support to customers on sensor integration and troubleshooting.</li></ul> Innovation and Industry Trends: <ul><li>Stay updated on industry trends, pressure, rotary, speed and position sensors sensing technologies.</li><li>Propose research projects (ADPAC) and collaborate with Product Managers to keep technical roadmaps current.</li></ul> Project Management: <ul><li>Manage project schedules, budgets, and resources to ensure successful, timely completion.</li><li>Enhance lean product development and drive strong P&amp;L outcomes.</li></ul> Documentation: <ul><li>Maintain comprehensive documentation of designs, tests, and results, and prepare reports for internal and external audiences.</li></ul> Requirements: <ul><li>Bachelor’s in Mechanical, Electronics, Automotive Engineering, or related field with 10+ years of engineering team leadership experience.</li><li>Proven expertise in sensor development like MEMS or Magnetics sensing technologies.</li><li>Strong technical knowledge of sensing technologies and scientific principles.</li><li>Proficient in sensor testing, calibration, and validation.</li><li>Excellent problem-solving, analytical, and project management skills.</li><li>Strong cross-cultural communication and collaboration abilities with international partners.</li><li>Strong presentation and communication skills.</li></ul> WE VALUE <ul><li>Lean Six Sigma Certification.</li><li>Standards Knowledge – IATF 16949, EN 9100, ISO 9001.</li><li>Project management ability.</li><li>Solid knowledge on Automotive sensors development.</li><li>Solid knowledge in sensors electronics, measurement &amp; signal processing.</li><li>Functional Safety (FuSa) Knowledge and Expertise (ISO 26262).</li><li>Familiarity with software development coordination, regulatory, and compliance requirements for sensors.</li></ul>

Job Overview: <ul><li>The Americas Sales/Account Manager (SAM) is responsible for promoting the IVD Business Unit products and services.&nbsp;</li><li>This position is responsible for developing and executing an account target plan which delivers profitable growth, by leveraging the full range of IVD Services, Products and Core Competencies.&nbsp;&nbsp;</li><li>The Sales/Account Manager serves as the primary interface with customers while collaborating with internal teams to achieve customer satisfaction and the goals of the business unit.</li><li>The SAM drives the growth objectives in our key segments of microfluidic consumables including IVD Point of Care / Point of Need, Cell Analysis, NGS and other key Life Science Applications (e.g. Cell Therapies) while identifying new areas of opportunity.&nbsp;</li><li>Partnering with marketing to identify and target customer organizations to develop new sales leads and opportunities.&nbsp;&nbsp;</li><li>Aligning with NPD Engineering to generate winning value proposition proposals to grow the business and meet or exceed FY targets.</li><li>This position has principal sales responsibilities in the Americas, helping the EMEA team, if necessary, on UK and Ireland Markets.&nbsp;</li><li>Reports to the Global Director of NPD Commercial.</li></ul> Responsibilities: <ul><li>Function as a principal point of contact and support to customers for product development and manufacturing fulfillment activities from the discovery phase into manufacturing and support a successful ongoing relationship with our customer through proactive account management.</li><li>Develop proposals and quotations structured to satisfy the organization’s revenue and profit objectives by collaborating with Engineering, Operations, Project Management, Quality and Finance. Manage assigned customer accounts for new projects and follow up ongoing projects activities.</li><li>Maintain or increase customer satisfaction by delivering extraordinary customer experience including collaborating with Department Heads to monitor and improve the overall customer experience.</li><li>Promote sales actions to keep and win new business, finding opportunities to cross-sell capabilities, e.g., Clinical Regulatory services. Participate in industry trade exhibitions and visit customer sites as necessary. Contribute to and align with Marketing programs.</li><li>Contribute to forecast accuracy and budget preparation.</li><li>Document activities and opportunities via Salesforce to maintain a current and accurate depiction of the sales funnel.</li><li>Maintain a high level of awareness about IVD/Microfluidic trends and competitive activity.</li></ul> Accountable: <ul><li>FY sales revenues / margins supporting growth targets and supporting OPS, Technical teams</li><li>Prospecting of new accounts and new Opportunities in existing accounts and region, promoting cross-selling activities</li><li>Quoting process – Scoring OPS Opportunities, moving proposals to a winning outcome</li><li>Preparation of new proposals and those requiring modification with Commercial NPD, TTM &amp; Op’s Team engagement</li><li>Input and management of Forecast</li><li>Managing issues that may arise from time to time with accounts pertaining to Quality, Delivery or other customer satisfaction situations.</li></ul> Consulted: <ul><li>Refine IVD ‘Go to Market’ strategy with Commercial Team</li><li>IVD Industry Segmentation and priorities with Commercial Team</li><li>Lead Generation process with MKT e.g. Digital and fairs</li><li>Liaise with MKT and Commercial Team to define marketing channels and content.</li></ul> Informed: <ul><li>Global Sales strategy (By Global Commercial Head)</li><li>NPD/OPS Program evolution vs commercial expectations of the customer (bi-weekly basics by PMs and/or customer iterations)</li><li>Capacity / Bandwidth / Execution of the programs (by PMO and Global Operations)</li><li>Marketing KPI (by MKT Head)</li></ul> Requirements: <ul><li>Bachelors Degree required</li><li>10 years of experience in the bioscience field</li><li>5 years of experience in consumable manufacturing for life sciences</li><li class="ql-align-justify">3 years of experience working with contract development services</li></ul>

Responsibilities: <ul><li>Instructing employees on occupational safety issues as well as ensuring and ensuring compliance with safety regulations</li><li>Technical and disciplinary supervisor (m/f/d) of all employees in individual plastic part production (approx. 30 employees)</li><li>Controlling the work effort of employees</li><li>Advising, instructing and informing employees about duties, tasks, responsibilities and changes in the work process</li><li>Conducting performance appraisals of subordinate employees</li><li>Scheduling and technical monitoring and control of the workflow</li><li>Troubleshooting operational disruptions in collaboration with other departments</li><li>Arranging maintenance, informing the supervisor about defects and their Elimination</li><li>Optimization and improvement of production processes</li><li>Provision of department-specific key figures (OEE, etc.)</li><li>Personnel planning, personnel deployment planning, detailed production planning</li><li>Independent prioritization of capacity bottlenecks and identification of risks</li><li>Process optimization using analytical and statistical methods (5S method, 5 Why, Poka Yoke, Kanban, etc.)</li></ul> Requirements : <ul><li>Completed vocational training in the field of process mechanics, plastics and rubber technology or comparable</li><li>Further training to become an industrial master (m/f/d), master craftsman (m/f/d), technician (m/f/d) or completed studies, alternatively many years of professional experience</li><li>Hands-on mentality</li><li>Professional experience in a similar position</li><li>Experience in human resources management</li><li>Experience in process optimization</li><li>Good knowledge of German and English, both spoken and written</li></ul>

Role Description: <ul><li>As a process manager with our client, you will focus on delivering results today and implementing changes that shape the future.</li><li>You will be assigned a specific area within the process chain where you’ll take responsibility for process outcomes and risk management.</li><li>Due to the rapidly evolving energy market, our client’s team needs to expand to ensure timely and complete implementation of essential process changes.</li><li>In the coming period, we are seeking reinforcement for initiatives like the implementation of the new energy law, expected to take effect in mid-2025</li><li>Additionally, our client aims to further professionalize billing chains and settlement processes with other market participants in the energy sector.</li><li>Our client’s objective is to deliver optimal process performance and an outstanding customer experience (NPS) for business clients.</li><li>Key areas of focus include enhancing the customer journey and advancing the digitization and automation of customer processes.</li></ul> Responsibilities: <ul><li>Identify and implement cross-chain process optimizations and projects within commercial and service operations.</li><li>Prepare for the implementation of the new energy law.</li><li>Develop process flows, customer journeys, work instructions, and training materials.</li><li>Lead the change process and execute system changes within sourcing, CRM, or billing systems, as well as the online business environment.</li><li>Conduct data analysis to support business cases or process analysis.</li><li>Support digitalization goals through automation and AI initiatives.</li><li>Enhance NPS scores for business clients.</li><li>Our client is focused on the marketing, sales, and service needs of business customers. The Process Management team comprises ambitious professionals preparing the business process chain for a customer-centered, sustainable future. The team operates with an agile structure where process managers contribute in multiple roles. You will report directly to the Manager of Process Management for the Business Market.</li></ul> Requirements: <ul><li>We are looking for a proactive, experienced process manager with a natural drive for improvement.</li><li>You are capable of managing cross-functional projects and process optimizations.</li><li>Your critical, solution-oriented mindset helps you consistently deliver value to customers and the organization.</li><li>Key qualities include a result-oriented and customer-centered approach, strong problem analysis skills, and effective collaboration.</li><li>You bring expertise in process design, user story development, and requirement gathering to drive improvements.</li><li>You use data analysis and customer feedback to pinpoint opportunities, convincingly guiding stakeholders through change in a dynamic environment.</li><li>Minimum of 5 years of relevant experience, such as in process management, product ownership, or product management; experience in consultancy and/or the energy market is a plus.</li><li>Demonstrated success in optimizing complex processes and achieving strong operational results.</li><li>Proficiency in analyzing and refining processes and creating requirements, process flows, and business cases.</li><li>Strong data analysis skills and the ability to base improvement strategies on factual insights.</li><li>Proficient in Dutch, both written and spoken.</li><li>Experience with Lean Sigma methodologies is an advantage.</li></ul>

Responsibilities: <ul><li>Solid understanding of production machinery and proper assembly procedures.</li><li>Inspecting assembled products for any faults or defects.</li><li>Stopping the assembly line and halting production if machinery fails or a major defect is detected.</li><li>Maintaining a record of mechanical repairs and adjustments.</li><li>Reporting incidents, faulty operations, or product imperfections on the assembly line to management.</li></ul> Requirements: <ul><li>At least 3 years’ Working experience on an assembly line Excellent knowledge of manufacturing safety protocols and regulations.</li><li>Diploma in Technical Education Only (Engineering degree NOT preferred)</li><li>Minimum 3 years of relevant experience in automobile industry is preferred.&nbsp;</li><li>Ability to read and interpret technical drawings, blueprints, and schematics.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Good physical stamina and the ability to lift heavy pieces of equipment, as well as stand for hours at a time.</li><li>Medium and communication level English – Preferably A2</li><li>Any past medical history with related to accidents is not preferred.&nbsp;</li><li>Euro pass CV format&nbsp;</li><li>Verification of Original documents and original experience certificates during the interview&nbsp;</li><li>Familiar with Automobile Production Tools&nbsp;</li><li>Reliable, loyalty, Committed personality</li><li>Good problem-solving skills</li><li>Quality Work&nbsp;</li><li>Age Preference, 23- 35 Years&nbsp;</li><li>40 Hours duty per week</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

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139 operations Jobs found

VP, GM Appliances

Bi-Lingual HR Generalist

Supply Chain Planning Leader

Assistant Manager, Finance and Accounting

Mechanical Engineering Manager

Senior Account Manager

Injection Molding Supervisor

Process Manager

Assembly Operator

Customer Account Manager

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139 operations Jobs found

VP, GM Appliances

Bi-Lingual HR Generalist

Supply Chain Planning Leader

Assistant Manager, Finance and Accounting

Mechanical Engineering Manager

Senior Account Manager

Injection Molding Supervisor

Process Manager

Assembly Operator

Customer Account Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.