HR Partner

HR Services Analyst

Buyer

Manager Supply Chain

Customer Service Analyst- OTD Analyst

Customer Service Manager

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Java Backend Engineer

Android Developer

Responsibilities: <ul><li>Responsible for generating alternative solutions for absenteeism and turnover.</li><li>Responsible for keeping track of absences to assess the causes and propose solutions.</li><li>Support for severance pay and claims.</li><li>Responsible for giving induction courses to new employees in relation to human resources during their schedule if required.</li><li>Support in internal events.</li><li>Responsible for resolving employee complaints and suggestions regarding services corresponding to human resources.</li><li>Support in solving payroll queries.</li><li>Responsible for applying internal satisfaction surveys.</li><li>Apply internal rules and regulations.</li><li>Prevent and resolve conflicts in individual and collective labor relations.</li><li>Responsible for applying disciplinary sanctions to employees.</li><li>Update HC and attend PIM meetings corresponding to their assigned area.</li><li>Responsible for maintaining a good relationship with the companys union representatives to negotiate and reach agreements</li><li>Responsible for administration and delivery of credentials.</li><li>Follow-up and delivery of contract renewals.</li><li>Responsible for locker management.</li><li>Responsible for direct staff termination files and order of active direct labor staff files.</li><li>Overtime management: Identify weekly hours worked in accordance with the Law.</li><li>Responsible for applying and monitoring NOM 035.</li><li>Carries out actions to reduce environmental impact, as well as activities to comply with the ISO14001 standard.</li><li>Authority to stop a process in which there is a possibility of damaging the environment or/a.nd which is outside of environmental legal compliance.</li></ul> Requirements: <ul><li>At least 2 years of experience in manufacturing environment.</li><li>At least 2 years of experience in HR Roles with main focus on Labor Relations.</li><li>Bacherlor’s degree in Administration, Human Resources, Psychology, related.</li><li>Understanding about HR process.</li><li>General knowledge in Microsoft Package.</li><li>High desirable experience using TRESS.</li><li>English Communications skills high desirable.</li><li>Excellent communication and social skills.</li></ul>

Responsibilities: <ul><li>Managing the transactions required to complete the hire process of LATAM our client employees.</li><li>Receives queries via telephone and case management ticketing system.</li><li>Conducts necessary classification, manages inquiries in case management system, documents and maintains accurate records and transfers inquiries to other parties within HR.</li><li>Services or outside of HR Services (HRBP/HRSP, COEs) as required.&nbsp;</li><li>Maintains and ensures all tickets, workflows and queries are addressed based on customer service level agreement (SLA)</li><li>Identifies and escalates priority issues and routes to appropriate team for quick resolution.&nbsp;</li><li>Partners with HR Services global regional teams as appropriate on cross regional activities and projects.</li><li>Diagnoses problems and coordinate resolution across stakeholders, including HRBP/HRSP, COEs and others.&nbsp;</li><li>Follows up on inquiries to ensure timely and accurate response and resolution to all requests&nbsp;</li><li>Solves problems that are unstructured and that may require conceptual critical thinking.&nbsp;</li><li>Provides solutions to inquiries that are often non-standard/non-routine and require some clarification and deep thinking.&nbsp;</li><li>Identifies and implements continuous process improvements to enhance service delivery.&nbsp;</li><li>Utilizes the knowledge base to assist with transactions and customer inquiry resolution.</li><li>Works with Content Management team to develop and update desktop procedures, scripts, FAQs, job aids to ensure a consistent experience for customers.&nbsp;</li><li>Adheres to HR Services metrics as determined by HR Services Leadership.</li><li>Ensures all activities are carried out as per the standard operating procedures (SOPs) of HR Services.&nbsp;</li><li>Ensures compliance with all relevant quality and statutory policies, procedures, and controls in the regionto guarantee employee adherence and legislative compliance.&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree preferred (or equivalent).&nbsp;</li><li>Fluent level of English (Excellent oral and written communication skills).</li><li>Ability to communicate effectively to a variety of audiences.&nbsp;</li><li>Please submit your resume in English</li><li>Detail oriented and results driven.&nbsp;</li><li>Self-learner mindset and curious.</li><li>Ability to manage priorities against tight deadlines.&nbsp;</li><li>Effective problem-solving skills.&nbsp;</li><li>Strong customer service orientation.&nbsp;</li><li>Proficient with MS Office, especially with Excel (Dynamic Tables)</li><li>Familiarity with SharePoint or other Knowledge Management System</li></ul>

Responsibilities: <ul><li>Strong understanding of ERP System (SAP) in modules such as: Purchasing, PP, WM, etc.</li><li>Review and release material purchase orders (Raw Material, Semi-Finished and/or manufactured parts) to cover requirements and support customer demand, maintaining Inventory levels within target.</li><li>Review and Execute exception codes (messages) in system (example: 10, 15 and 20) for planned purchase orders or pending approvals, since they indicate a situation (Purchase Orders Placement, Changes and/or Cancellations) that need an action to prevent Inventory Excess, Material Shortages, etc.</li><li>Plan and execute system messages. Review and release system customer blocks with established frequency to maintain STR performance within goal and avoid Past Due.</li><li>Follow the appropriate escalation process to communicate on time any situation that could put in risk the normal performance of the business.</li><li>Track Shipments from supplier thru receiving, coordinating with logistics, customs, cross-dock, GLOG warehouse and receiving inspection to ensure on-time delivery.</li><li>Monthly Review of Materials excess and obsolescence and follow procedure for proper disposition.</li><li>Analysis of safety stock levels to meet the changing sales trends/customer demand changes.&nbsp;</li><li>Identify areas of improvement and implement preventive and corrective actions in the supply chain area.</li><li>Work closely with purchasing team to improve supplier’s performance.</li><li>Review and maintain related parameters for part numbers assigned.&nbsp;</li><li>More activities can be assigned by supervisor or manager as they are required to comply with the job role.&nbsp;</li><li>Aid VSM and Materials Manager in achievement of performance targets, including delivery (STR), inventory value, and cost avoidance/cost reduction.</li><li>Serve as cross functional liaison to achieve high levels of customer satisfaction.</li></ul> Requirements: <ul><li>﻿Minimum 3yrs to 5 years of experience as Planner/Buyer.&nbsp;</li><li>Understanding of Lean Concepts (Standard Work, Visual Management, KanBan, 5S, etc.) through PDCA.&nbsp;</li><li>Experience working in automotive plants.</li></ul>

Responsibilities: <ul><li>Develop and implement the overall strategy and vision for the global supply chain organization in alignment with business objectives.</li><li>Develop and manage performance ensuring effective governance across a Supply Chain transformation program to achieve set goals.</li><li>Develop and lead network design initiatives, including flow rationalization, industrialization transfer, warehousing migrations, and logistics design.</li><li>Drive Smart Operations Program initiatives for global supply chain visibility, including safety stock optimization, master data governance, and factory planning and upstream flow management, for example Vendor portal integration, Analytics capabilities</li><li>Support the migration of End-to-End planning capabilities towards IBP SAP and S/4 migration.</li><li>Enhance processes to achieve best-in-class status as part of our our client Operating Advantage Business System.</li><li>Mature S&amp;OP practices and S&amp;OE foundations.</li><li>Implement initiatives to improve customer experience, such as segmented commercial logistics offers and lead time improvements.</li><li>Lead training and support business users to ensure adoption of solutions and skill development within the supply chain.</li><li>Animate monthly townhalls and Yammer platform for effective communication and visibility of supply chain evolution.</li></ul> Requirements: <ul><li>15+ years of experience in Supply chain / Operations roles – preferably operational and functional track records</li><li>5+ years in Leadership driving Cross Cultural teams</li><li>Abilities to drive Projects End to End, with track record of achieving results and abilities to drive effective change management&nbsp;</li><li>Proficiency in Warehousing / Transport – Order Processing - Material Management – Demand / Supply Planning &amp; SnOP a Plus – Customer Experience a must – Manufacturing Planning a Plus</li><li>Enabler and Strategic thinker</li><li>Strong Analytical &amp; continuous improvements Skills (problem solver) as well as good understanding of data analytics capabilities</li><li>Knowledge of SAP, IBP or equivalent planning tools a plus (S/4 Hanna / ERP Migrations)</li><li>Strong people &amp; organizational leadership skills</li><li>Highly customer centric oriented</li><li>Excellent oral and written communication skills with ability to influence and convince</li><li>Ability to prioritize very well and maintain appropriate balance in a fast-paced, heavy-workload environment</li><li>Language skills: Excellent English (verbal / written)&nbsp;</li></ul>

Responsibilities:: <ul><li>Customer Relationship Management: Serve as the primary point of contact for assigned customers and sales partners, managing the fulfillment of customer orders to ensure on-time and in-full delivery (OTIF). Communicate effectively with stakeholders to reduce pricing discrepancies, resolve case fill issues, and address delivery delays.</li><li>Process Optimization and Problem Solving: Identify opportunities for continuous improvement within the order management process such as pricing discrepancies, OS&amp;D, and returns. Leverage tools such as SAP, Microsoft Excel and Celonis. Proactively implement solutions to enhance customer service initiatives and deliver consistent results.</li><li>Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Policy Compliance: Evaluate and ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements. Track and report performance metrics to identify improvement opportunities.</li><li>Capability Building and Innovation: Foster a culture of learning by participating in training and development programs. Contribute to special projects and continuous improvement initiatives, identifying innovative solutions to enhance process efficiency and quality.</li><li>Manage order processing and ensure on-time and in-full (OTIF) deliveries.</li><li>Support customer requests and help resolve basic order issues.</li><li>Track &amp; report KPIs (order accuracy, service levels).</li><li>Collaborate with internal teams to optimize OTD processes.</li><li>Learn and grow within the customer service and supply chain field. Must-Have Skills: Customer service experience (OTD, logistics, or related fields).</li><li>Sense of urgency &amp; problem-solving (handle daily tasks efficiently).</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Logistics, or a related field.</li><li>Strong computer skills, including proficiency with ERP systems (e.g., SAP) and Microsoft Office.</li><li>Experience working with Order to Delivery Customer Service/support.</li><li>Exceptional time management and organizational capabilities, with the ability to handle competing priorities.</li><li>Advanced Analytical experience, strategic mindset, time management, problem-solving, and decision-making skills.</li><li>Excellent verbal and written communication abilities in a professional setting.</li><li>Advanced English level is mandatory, as this role provides services to US. Customer Service Analyst – OTD Analyst The Analyst role is more like an entry-level, focusing on day-to-day operations and order fulfillment – we ask at least 1 years of experience in Customer Service role for Logistics, transportation Team Structure:</li><li>Reports to the Team Lead.</li><li>Works with internal teams (Finance, Sales, Supply Chain).&nbsp;</li><li>Good communication skills (work with different teams). Willingness to learn (quick adaptation to SAP &amp; internal processes).</li><li>Fluent English (for working with US customers).</li><li>Support to North America</li></ul>

Responsibilities: Strategic Leadership and Team Development:&nbsp; <ul><li>Lead, mentor, and manage a team of up to 5-8 Analysts, Specialists, and Associate Managers.&nbsp;</li><li>Build a culture of high performance, ensuring team engagement, development, and retention to meet organizational goals.</li></ul> Customer and Stakeholder Collaboration:&nbsp; <ul><li>Serve as a strategic partner for key internal and external stakeholders, including Sales, Supply Chain, and Distribution leaders, to resolve escalated customer service issues and deliver seamless order-to-delivery (OTD) solutions.</li></ul> Operational Excellence and Process Improvement:&nbsp; <ul><li>Drive initiatives that enhance efficiency and reduce costs across customer service operations.&nbsp;</li><li>Implement continuous improvement strategies using methodologies like Six Sigma or LEAN while ensuring compliance with organizational policies, including GAAP and SOX requirements.</li></ul> Data-Driven Decision Making:&nbsp; <ul><li>Analyze KPIs, SLAs, and service metrics to identify trends, assess performance, and develop strategies to optimize customer service and supply chain operations.</li></ul> Strategic Planning and Execution:&nbsp; <ul><li>Collaborate with senior leadership to design and execute strategic customer service plans aligned with Kellanova’s broader business objectives.&nbsp;</li><li>Partner with third-party service providers to promote operational effectiveness and supply chain efficiency.</li></ul> Requirements:﻿﻿ <ul><li>Bachelor’s degree required, with at least two-three years of experience in customer service, supply chain, or a related field.</li><li>Prior experience in a leadership role is essential.</li><li>Strong track record of managing and developing high-performing teams, fostering a culture of accountability, and driving employee engagement.</li><li>Advanced proficiency in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Ability to analyze complex data, identify trends, and develop innovative, data-driven solutions to address customer service challenges and improve processes.</li><li>Exceptional verbal and written communication skills in English, with experience working effectively across functions, regions and presenting to senior leadership.</li><li>Expertise in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Strong organizational skills with the ability to prioritize and manage multiple initiatives, consistently meeting deadlines and exceeding performance objectives.</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

Responsibilities: <ul><li>Leadership and Team Management: Lead, mentor, and engage in a team of 3-5 Analysts and Senior Analysts. Drive a high-performance culture through coaching, feedback, and development, ensuring strong team engagement and retention.</li><li>Track and analyze KPIs, SLAs, and team performance metrics, using insights to drive improvements in quality, efficiency, and customer experience.</li><li>Customer and Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, including senior leadership, supply chain, and sales partners, to identify trends and resolve escalated issues.</li><li>Serve as the key point of contact for critical customer service challenges.</li><li>Process Optimization and Continuous Improvement: Proactively identify trends and inefficiencies in the order-to-delivery (OTD) process. </li><li>Leverage analytics and tools like SAP to implement process improvements that enhance customer satisfaction and reduce costs.</li><li>Lead and participate in special projects, system testing, and process pilots to support OTD innovation. Identify and implement new tools and methodologies to enhance operational efficiency.</li><li>Data-Driven Insights and Problem Solving: Analyze complex data to uncover actionable insights and present recommendations to leadership and customers.</li><li>Ensure compliance with policies, including GAAP and SOX, while driving OTD performance metrics.</li><li>Customer-Centered Culture: Foster a service-oriented mindset across the team by championing proactive communication, anticipating customer needs, and delivering innovative solutions that align with business goals.</li><li>Lead a small team, ensuring high performance and engagement.</li><li>Serve as the escalation point for complex order-to-delivery (OTD) issues.</li><li>Track KPIs &amp; analyze trends to improve service quality.</li><li>Identify continuous improvement opportunities (LEAN, process automation).</li><li>Work with internal &amp; external stakeholders to optimize customer service operations.</li></ul> Requirements: <ul><li>Bachelor’s degree required, with supervisory experience managing teams and customer relationships.</li><li>Experience analyzing complex datasets, identifying trends, and presenting actionable insights. Proficient in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Demonstrated ability to lead and develop teams, with a focus on engagement, retention, and high performance.</li><li>Strong collaboration and relationship-building skills with customers and cross-functional teams. </li><li>Experience handling escalated customer issues is essential.</li><li>Knowledge in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Fluent level of English is mandatory with exceptional verbal and written communication skills</li><li>Strong organizational and time management skills, with the ability to prioritize competing demands and deliver results in a dynamic, fast-paced environment.&nbsp;</li></ul>

Responsibilities: <ul><li>Collaborate with team, high availability, concurrent and fault tolerant software systems.</li><li>Significantly contribute to development of Aladdin’s global, multi-asset trading platform.</li><li>Work with product management and business users to define the roadmap for the product.</li><li>Design and develop innovative solutions to complex problems, identifying issues and roadblocks.</li><li>Apply validated quality software engineering practices through all phases of development.</li><li>Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support.</li><li>Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others.</li><li>Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement.</li><li>For VP Level: In addition to above, a VP level candidate should be able to lead individual projects priorities, deadlines and deliverables using AGILE methodologies.</li></ul> Requirements: Qualifications: <ul><li>B.S. / M.S. degree in Computer Science, Engineering, or a related subject area</li><li>For VP Level: 8+ years of proven experience</li><li>For Associate Level: 4+ years of experience</li></ul> Skills and Experience: <ul><li>A proven foundation in core Java and related technologies, with OO skills and design patterns</li><li>Track record building high quality software with design-focused and test-driven approaches</li><li>Good hands-on object-oriented programming knowledge in Java, Spring, TypeScript, JavaScript, Microservices, Angular (2.0+), React.</li><li>Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc.).</li><li>Experience with relational database and/or NoSQL Database (e.g., Apache Cassandra)</li><li>Great analytical, problem-solving and communication skills</li><li>Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions.</li><li>For VP Level: In addition to the above, a VP level candidate should have experience leading development teams, projects or being responsible for the design and technical quality of a significant application, system, or component. Ability to form positive relationships with partnering teams, sponsors, and user groups.</li></ul> Nice to have and opportunities to learn: <ul><li>Exposure to building microservices and APIs ideally with REST, Kafka or gRPC.</li><li>Experience working in an agile development team or on open-source development projects.</li><li>Experience with optimization, algorithms or related quantitative processes.</li><li>Exposure to high scale distributed technology like Kafka, Mongo, Ignite, Redis</li><li>Experience with Cloud platforms like Microsoft Azure, AWS, Google Cloud</li><li>Experience with DevOps and tools like Azure DevOps</li><li>Experience with AI-related projects/products or experience working in an AI research environment.</li><li>A degree, certifications or opensource track record that shows you have a mastery of software engineering principles.</li></ul>

Responsibilities:You will enhance and build features and products that will directly impact the user experience of company users, the overall perception of the company brand, and the company’s bottom lineYou will have a chance to work on high-visibility payments products here at company supported by various teams, allowing you to solve a dynamic and evolving set of problems each dayWork with other engineers, architects, product management, QA and operations teams to develop innovative solutionsDevelop and communicate technical processes, standards, and best practices to the team Contribute to native Android app development by converting ideas, designs, and requirements into concrete, stable production buildsDesigns and oversees solutions for specific use cases that provide frameworks, interfaces, and services that can be extended and reused for future requirements Influences and mentor’s peers-not just in the immediate team, but across company Works with product, project, and engineering teams to deliver products on schedule that solve our customers’ problems  Collaborate with Engineering and QA to resolve bugs  Requirements:3 + Years of software development experience1+ years of Android mobile development experienceStrong Kotlin SkillsKnowledge of multi-threaded, asynchronous code Experience with animation, and implementing user interface designs Knowledge of design patterns such as MVC and MVVM Skilled at writing Unit and Automation tests 

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10 mexico city Jobs found

HR Partner

HR Services Analyst

Buyer

Manager Supply Chain

Customer Service Analyst- OTD Analyst

Customer Service Manager

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Java Backend Engineer

Android Developer

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10 mexico city Jobs found

HR Partner

HR Services Analyst

Buyer

Manager Supply Chain

Customer Service Analyst- OTD Analyst

Customer Service Manager

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Java Backend Engineer

Android Developer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.