Data Engineer (Informatica)

Operations Support

IT Integration Manager

Technical Product Owner

Maintenance Engineer

AVP Delivery Infrastructure

Data Engineer Lead - Python and PySpark

Regional Sales Manager

Head of Commercial – Freight  Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Responsibilities: <ul><li>Manage and maintain application-related components e.g. BDM, MFT Java, Unix scripts</li><li>Participate in business requirements gathering and work closely with BA, Tech, EA on delivery of minor enhancements</li><li>Create, maintain and review design documentations</li><li>Implement and manage change requests pertaining to application-related components e.g. S3, BDM, MFT</li><li>Work with other relevant teams as required e.g SCP, IOC, Production Control, Infrastructure, Security, Audit</li><li>Work with platform and application teams to manage and close incidents or issues, and implement changes</li><li>Document and update Standard Operating Procedures (SOP)</li><li>Manage and maintain batch job execution and troubleshooting</li></ul> Requirements: <ul><li>Bachelors degree in software engineering</li><li>At least 5 progressive years of Informatica technical experience with Enterprise Data Warehouse design and development using Informatica</li><li>Proficiency in Informatica BDM is mandatory</li><li>Experience in ETL, Data Ingestion, Investment Data transformation</li><li>Experience in DWH design and knowledge of its best practices</li><li>Proficiency in Postgres, Unix</li><li>Knowledge in data integration e.g MuleSoft, AWS S3, SFTP, Webservices</li><li>Knowledge in Workday, Simcorp, Markit EDM</li><li>Able to understand the business, technical requirements and convert them into design-and-build</li><li>Able to do performance tuning of Informatica BDM jobs</li><li>Able to present solutions to architects and get approval</li><li>Able to troubleshoot complex data issues and resolve them within Service Level Agreements (SLA)</li><li>Ability to partner with product vendors and implementation teams</li></ul> Preferred Requirements: <ul><li>Knowledge in Informatica MFT / Axway</li><li>Knowledge in integration tools</li><li>Knowledge in project management</li><li>Experience gained from banking and finance industry</li></ul>

Responsibilities: <ul><li>They will be responsible for measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset.</li><li>Identify and resolve any key issues or complaints that may arise.</li><li>Addressing and resolving operational issues or disruptions promptly to minimize impact on the business</li><li>Ensuring that operational systems and tools are functioning properly, including performing routine maintenance and updates.</li><li>Maintaining accurate records and documentation related to operations processes, procedures, and changes</li></ul> Requirements: <ul><li>The ideal candidate should have a degree in marketing, business, or a related field, and have experience in customer service, customer experience, and data analysis</li><li>Excellent interpersonal and communication skills and be able to use various tools and platforms such as Google Analytics, Hotjar, observability and campaign tracking tools.</li></ul>

Responsibilities:Project Management:Ensure on-time, on-budget, and on-quality delivery of integrations.Manage project finances, resources, and timelines effectively.Identify and mitigate potential risks throughout the project lifecycle.Adapt to evolving project scopes, timelines, and requirements.Lead and motivate the integration team to achieve project goals.Proactively identify and resolve project-related issues. Technical Expertise:Possess a deep understanding of API development, management, and security best practices.Be knowledgeable about integration patterns, middleware, and integration platforms.Have experience with business applications management, including selection, deployment, maintenance, and optimization.Understand enterprise IT architecture principles, including systems integration and scalable architecture design. Integration Lifecycle Management: Lead all phases of integration projects, from initial assessment and design through build, testing, deployment, and hypercare.Formalize and analyze the existing integration landscape ("as-is" state).Collaborate with application teams to define and validate the target integration landscape ("to-be" state).Design and document integration solutions in line with Company's integration standards.Oversee the development, testing, and deployment of integrations.Provide support during system integration testing and hypercare periods.Ensure seamless handover of integrations to the application support team. Communication and Stakeholder Management:Facilitate clear and consistent communication among project team members, stakeholders, and internal clients.Effectively convey technical information to both technical and non-technical audiences.Collaborate closely with enterprise architecture, application remediation, and development teams.Provide regular project updates to program governance bodies and stakeholders. Other Key Responsibilities:Define and manage the integration project budget.Manage contractual processes related to integration activities (if applicable).Participate actively in project meetings and governance committees.Proactively track, manage, and escalate risks and open issues. Requirements:A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.10+ years of overall experience in IT, including: 5+ years of hands-on experience designing and implementing integration solutions.5+ years of experience managing offshore partners.A proven track record of driving complex integration programs from planning to deployment.Experience integrating with SAP S4 is a strong advantage.Experience with API management platforms and tools.Excellent communication, interpersonal, and stakeholder management skills.Strong leadership, problem-solving, and decision-making abilities.Proven experience in managing project budgets and resources.Desirable Certifications: PMP or equivalent, TOGAF, ITIL

The Role:Our Product team is seeking a Technical Product Owner with a passion for innovation and a dedication to delivering high-quality, differentiated data solutions within our clients integrated risk platform. At the core of our client's mission is the commitment to building a productive, safe, and sustainable world through innovative products and services. By seamlessly integrating domain expertise, data, and design, we tackle our customers' most pressing challenges, delivering solutions that make a difference every day.Are you driven to address complex analytics challenges in risk and compliance? Are you eager to collaborate with leading domain experts to overcome the data obstacles our customers encounter as they strive to decarbonize their operations? Are you passionate about developing actionable insights that enhance workplace safety?Responsibilities:You will collaborate closely with the Product Manager to lead the strategic development of the data platform roadmap, ensuring it is fully aligned with the company's overarching objectives.Cultivate strong partnerships with stakeholders across multidisciplinary engineering teams and departments, gathering critical requirements and designing innovative solutions.Utilize your deep expertise in data engineering to align technical capabilities seamlessly with business objectives.Take full ownership of the backlog for the data platform, prioritizing and managing it to ensure that all deliverables are strategically aligned and executed effectively.Develop detailed user stories and facilitate backlog refinement sessions to guarantee clear communication and alignment within the team.Maintain a strong grasp of emerging technology trends and developments, offering informed recommendations to elevate the platform's technical capabilities.Champion an agile mindset that extends beyond traditional frameworks, fostering an environment where engineering and product teams are empowered and operate autonomously.Leverage your experience within technical organizations to make strategic decisions regarding build-versus-buy scenarios.Contribute to the maintenance of comprehensive product and technical documentation, ensuring clarity and accessibility for both internal and external stakeholders.Requirements:University degree in Computer Science, Mathematics, Physics, or a related area Deep interest in Product Management, ideally with at least 2+ year experience working as a Technical Product Manager and/or Product Owner. Data engineering background with at least 3+ years working as a Software Engineer and/or Data EngineerExcellent communication skills, with the ability to understand stakeholder requirements clearly and translate this to the technical teams. Ideally, experience working with Azure Services and big data frameworks/tools.Solid understanding of how to build a modern and scalable big data systems.Has user-centric design mindset.Is comfortable working in an agile environment.Strong interpersonal and communication skills.Adaptable to an ever-changing development environment.Strong work ethic & high degree of integrity.

Our partner N.V. is a listed, high-tech company with strong European roots. It is the leading European stock exchange, with listing venues in Amsterdam, Brussels, Dublin, Lisbon, Milan, Oslo and Paris. Our mission is to build the leading European market infrastructure, shaping the capital markets for future generations by making an impact on our industry and our ecosystem. Our partner&nbsp;connects local European economies to the global capital markets, to accelerate innovation and sustainable growth. Job Summary and Team Description: <ul><li>The Amsterdam exchange building is a listed building which requires specific technical maintenance services.&nbsp;</li><li>The maintenance engineer will be responsible for managing the maintenance contracts with 3rd parties and keeping the HVAC/ E-&amp;W Installations in good condition, according to Dutch legislation.&nbsp;&nbsp;</li></ul> Responsibilities: <ul><li>Management technical infrastructure maintenance as described above ensuring that all in-house services provided are efficiently performed and implement changes when required to improve the service.</li><li>Manage annual contracts retaining to job holder, ensure that contracts are continually reviewed and adjusted where appropriate to achieve maximum flexibility and cost savings.</li><li>Keeping the BMS (Building Management System) up to date.</li><li>Technical assistance on any related Facilities projects ensuring they are completed within the allocated time frame.</li><li>Liaise with departmental managers, heads of departments and directors relating to any Facilities requirements or special requested technical services.</li><li>Supporting and managing technical infrastructure and maintenance at our partners Amsterdam property.</li><li>Supporting and managing technical infrastructure and maintenance for the IT department on a consulting basis.</li><li>Operational responsibility for physical safety subject to department responsibilities (Access control/ camera surveillance/fire detection- and prevention etc).</li><li>Support and manage E- &amp; W maintenance for the Electrical installations/ UPS/ Generator/ and water supplies.</li><li>Manage and maintain the Audio/Video installations in the building.</li><li>Support and manage HVAC maintenance (Heat Ventilation and Air Conditioning).</li><li>Manage the Health &amp; Safety procedures according to local legislations and protocols.</li><li>Safeguarding building technical conditions.</li><li>Technical assistance and support projects when and if applicable.</li></ul> Requirements: <ul><li>Education on Engineering level with regards to building E-, W- and HVAC.</li><li>Good communication on all levels of staff.</li><li>Good knowledge of the English language verbally and in writing.</li><li>Able to adapt within job responsibilities.</li><li>Able to reach to support the business when required.</li><li>Computer skills, word, excel.</li><li>Knowledge of company Procurement policy.</li><li>Knowledge of company money laundering and gift policy.</li></ul>

Responsibilities:Manage and mentor a team of network engineers to provide daily operational network technical supportManage network-related projects from initiation to implementation as well as getting project signoffs from Customer’s stakeholders for project closureManage Customer’s stakeholders (Tech Ops, Enterprise Architects, Cybersecurity, PMO, Procurement, Legal), internal stakeholders and external vendors and/or service providersEnsure full compliance with SLAs, IT policies and audit requirements, and provide support to all audit activitiesProvide cross-functional support to other business units whenever a need arisesOversee all aspects of network service delivery including but not limited to maintenance of network design, architecture and security, network device/service availability, configuration, capacity, patch management and problem management, technology refresh etc.Manage the following technologies:Cisco routing and switchingCisco SD-WAN and Cisco ISEZscalerFirewall – Palo AltoCisco WirelessAct as escalation point and lead on any network-related incident triage call together with internal stakeholders, customers, and external vendors/service providersParticipate in planning, design, preparation, and network implementation for supporting Customer’s major eventsWork closely with third party vendor, Customer’s Business Owner, Technology Directors, Enterprise Architects to provide technical support in Customer’s POC initiatives.Requirements:Degree holder13 years of experience in managing network operations including stakeholder managementExperience in previous roles of similar capacity in a client-servicing environment, handling enterprise network routing, switching and wireless technologyProficient in Cisco SD-WAN/ISEProficient in Palo Alto

Responsibilities:Data Ingestion and Extraction:Develop and optimize data ingestion pipelines to efficiently extract data from various sources e.g. databases, APIs, files etc.Ensure data quality and integrity through robust validation and cleansing processesData Transformation and Processing:Design and implement data transformation logic using Python and PySpark to convert raw data into a suitable format for analysisOptimise data processing pipelines for performance and scalabilityData Storage and Management:Select and implement appropriate data storage solutions (cloud-based data warehouses, data lakes, etc.) based on data volume and complexityDevelop strategies for data retention, backup, and recoveryETL/ELT Development:Build and maintain efficient ETL/ELT processes to move data between different systems and platformsOptimize ETL/ELT pipelines for performance and cost-effectivenessCloud Infrastructure:Leverage cloud-based data engineering services (AWS, GCP, Azure) to build scalable and cost-efficient data solutionsManage and maintain cloud-based data infrastructureData Modeling and Optimization:Design and implement data models to support business intelligence and analyticsOptimize data structures and indexes for query performanceCollaboration and Communication:Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements and deliver actionable insightsEffectively communicate complex technical concepts to both technical and non-technical audiencesData Governance and Security:Implement data governance policies and procedures to ensure data quality, security, and complianceProtect sensitive data through appropriate security measuresRequirements:At least a bachelor’s degree in computer engineering, or equivalentAt least 10 years in Microservices, with at least 4 years of experience in data engineering and architecturePrevious work experiences in using major cloud platforms (AWS, Azure, GCP) and containerisation technologies (Docker, Kubernetes)Proficient in Python and PysparkProficient in SQL and database designKnowledge and understanding of data warehousing, data lakes and big data technologiesKnowledge of data modeling and ETL/ELT processesKnowledge of PostgreSQL and OracleStrong problem-solving and analytical skillsAble to work independently and as part of a teamLead and manage the development team including assigning tasks and monitoring progressPreferred Requirements:Experience in using data visualization tools e.g. Tableau, PowerBI

Job Description:Lead regional sales team to achieve sales target for assigned geography based on Regional sales director’s assigned plan.Responsibilities:Direct and monitor the activities of a sales team within a specified geography, product line or market segment to achieve established sales targets based on Sales Director’ plan.Execute sales plans, activities and campaigns and manage the day-to-day activities of a regional sales team in order to achieve sales strategy for an assigned geography or list of customer accounts. Monitor sales volume, revenues and costs against forecasts to identify problem areas; and adapt procedures or re-allocate resources to improve the overall performance of the sales team. Establish and keep good relationship with area customers for win-win solution.Contribute to the development of sales, marketing, and customer retention, advertising, pricing and distribution strategies for area of responsibility. Coach sales executives on products and services; on marketing campaigns and sales promotions; and on sales techniques, procedures and standards that will help them achieve their sales targets.Monthly check inventory, AR status in order to keep through in good delivery, inventory management, AR management, pricing etc.Requirements:Bachelor degree or above. More than 6 years business experience of which 4 years in consumer product management in similar industry, project sales experience are both needed Good at Mandarin and PC skills.Good planning, analysis and problem solving skills.Good negotiation and communication skills with both internal and external groups. Business driven/result driven.Systematic and data orientated.Independent, Integrity, trust.Self-motivated and motivating team.Working in Assigned sales areaRequired languages:Fluent in English and mandarin- written and spoken

Role Description:The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business. Responsibilities:Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our client's service portfolio.Identify and develop relationships with key decision makers at all levels within a customer.Maintain understanding of customers’ expectations relative to operational solutions, costs and results.Understand the customer's business (strategically, operationally, financially).Understand the customer's buying process and identify all influences, intimately understanding their requirements.Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.Follow the internal commercial process, procedures and thresholds.Support commercial, pricing and freight desk functions.Partners with colleagues in other regions on broader opportunities for select customers.Lead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and proceduresDrive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Lead the our client's Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.Interpret and ensure compliance to relevant regulatory requirements.Requirements:QUALIFICATIONSBachelor’s degree or equivalent in business administration for Freight Forwarding and LogisticsProven track record of having consistently achieved on a sales quota at a relevant scale EXPERIENCEHave a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industrySignificant sales experience • Leading and managing a teamWork experience in Africa for at least 5 yearsExperience in Freight Forwarding Industry across multiple verticalsExposure to and working knowledge of all facets of contractual requirements SKILLSBusiness Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality - You consider and protect the confidentiality of company data at ALL times.IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets.The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

Skills

Industry

Location

Jobtitle

181 maintenance procedures Jobs found

Data Engineer (Informatica)

Operations Support

IT Integration Manager

Technical Product Owner

Maintenance Engineer

AVP Delivery Infrastructure

Data Engineer Lead - Python and PySpark

Regional Sales Manager

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

181 maintenance procedures Jobs found

Data Engineer (Informatica)

Operations Support

IT Integration Manager

Technical Product Owner

Maintenance Engineer

AVP Delivery Infrastructure

Data Engineer Lead - Python and PySpark

Regional Sales Manager

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.