Customer Care Manager

Lead IT Infrastructure & Workplace

IT Business Analyst

MIS Specialist

Executive Assistant Manager - Finance

Executive - Sales & Marketing - Garment Packaging

Responsibilities: <ul><li>Analyse the technical complaints of the vehicle in the field visits.</li><li>Rectify defects in vehicles / overhaul aggregates.</li><li>Maintain and handle internet-based warranty.</li><li>Ensure implementation of service processes at channel partners.</li><li>Joint Investigation along with vendors.</li><li>Development of secondary channel.</li><li>Feedback on companies as well as competitors’ products.</li><li>Training of service managers.</li><li>Work out special service support for strategic customers with channel partners.</li><li>Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.</li><li>Secondary network for spare parts sales.</li><li>Guide channel partners for manpower/facilities/equipment optimisation.</li><li>Ensure profitability of workshops of channel partners.</li><li>MIS on service.</li><li>Spare parts inventory management.</li><li>Manging service guarantee at the dealership.</li><li>Monthly visit to ASC and monitor his performance along with ASC coordinator.</li><li>Service camps on monthly basics.</li><li>Monthly visits to customer and update M Response data</li></ul> Requirements: <ul><li>Technical knowledge of BS6 Products</li><li>Exp. in Commercial Vehicle Segment</li><li>Exp. in Dealership Management/Field Service Management</li></ul>

Responsibilities: <ul><li>Leading and work together with a team of 3rd party service contractors on site; Provide day to day IT support and resolution services to users for technical assistance and support; troubleshoot PC operations which will enable end-users to operate daily business efficiently.&nbsp;&nbsp;</li><li>Be Accountable, manages and owns all IT asset management, inventory and financials related to the IWPS domain&nbsp;</li><li>The incumbent should possess an excellent understanding of service desk procedures as well as an understanding of desktop software, hardware, and communications.</li><li>Action critical controls: User account management in windows based Active Directory systems</li><li>Responsible for service requests logging, the prioritization and escalation of all services related Service Desk calls within company Thailand</li><li>Works closely with all levels of function leaders to communicate and resolve systems issues in each functional area</li><li>Proactively manage and/or participate in various IT-related projects&nbsp;</li><li>Perform periodic system (performance, usage, traffic, reliability, fault &amp; failure, backup status, DR status, patch, security violation and so on) &amp; inventory assessment to provide periodic management reporting and quickly communicate issues and recommendations when necessary&nbsp;&nbsp;</li><li>Complete action plans for their recommendations in a timely manner</li><li>Trouble and recover the issues of network, firewall, servers, and security</li><li>Possess a detailed understanding of business processes and procedures and how Information Technology is supporting the business within functional business units</li><li>Make sure all IT related work is done in compliance with company’s policy.</li><li>Maintain IT Policies, Procedures Manual, IT Operational Procedures, System Risk Assessment, and IT DR plan.&nbsp;</li><li>Implement &amp; monitor access control approved by Data Security.</li><li>Recommend hardware/ software/ services expenditures and evaluate IT vendors’ service provided.</li><li>Maintain contracts/ documents with IT service vendors.</li><li>Manage compliance with agreed IT support processes and standards and escalates issues regarding non-compliance to the Regional IT Infrastructure Team.</li><li>Works as part of project team to deliver infrastructure elements of projects as directed by the Project Manager and / or the Regional IT Infrastructure Team.</li><li>Leads any local infrastructure upgrade projects with support and guidance from regional IT Infrastructure Managers.&nbsp;&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in an appropriate discipline (preferably Computer Sciences, MIS or Information System) with at least 3 years of IT infrastructure/End user support experience. CPG Industry is a plus but not a must.</li><li>Significant computer literacy including understanding of information services related technologies and ITIL lifecycle.&nbsp;&nbsp;</li><li>Possess broad knowledge of business principles and must be able to apply them to technological solutions and business situations.</li><li>Strong leadership skills and ownership mindset to be able to manage multiple projects and tasks concurrently and ensure the result delivered on time and on budget.</li><li>Solid interpersonal skills, communication skills, problem solving, planning, analytical skills and project management skills.</li><li>Able to communicate effectively in English (both oral and written) and other languages will be an advantage.</li><li>Base Technical Skill:</li><li>Windows 10 &amp; 11</li><li>Windows Server 2012 and newer&nbsp;</li><li>Microsoft 365 suite</li><li>Symantec Backup and Antivirus Technologies</li><li>Cisco Network Technologies&nbsp;</li><li>Microsoft Enterprise and collaboration tools such as Teams &amp; SharePoint Online</li><li>Android OS based Scan Gun Technology</li><li>Microsoft Teams Meeting Room VC Solution</li></ul>

Responsibilities: <ul><li>Utilize SAP ECC/Enterprise applications experience to enhance and streamline business processes.</li><li>Engage in business partnering to understand and address the needs of stakeholders across all key functions.</li><li>Lead the mapping and documentation of business processes across various departments.</li><li>Assist PM in Project manage/serve as PM on the delivery of IT services, ensuring value addition and coordination with regional/global teams and vendors.</li><li>Achievement of streamlined and well-documented key business processes, reducing organizational risk.</li><li>Successful definition and implementation of business requirements in collaboration with respective IT domains managers.</li><li>Effective leadership in system testing and validation for major implementations.</li><li>Support provided to finance, commercial, supply chain, and R&amp;D relationship managers through process documentation, user requirement gathering, testing oversight, and project management for small-medium projects.</li><li>Provision of business partnering services for smaller corporate functions such as HR, corporate affairs, and legal, including annual high availability application testing coordination.</li><li>Stakeholder communications and engagement.</li></ul> Requirements: <ul><li>Bachelor’s degree in an appropriate discipline (preferably Computer Sciences, MIS or Information System) with at least 3 years Business Analyst, Business consulting and/or Project Management and Delivery. CPG Industry is a plus but not a must</li><li>SAP hands on experience is a must (SAP ECC6 / SAP S4 HANA)</li><li>Requires experience/in-depth knowledge of business operations and IT processes, in a manufacturing context.</li><li>Self-motivated, highly visible and an engaging point of contact, who enjoys working with people</li><li>The ability to embrace change, be adaptable and foster a culture of continuous improvement</li><li>Exceptional interpersonal and communication skills</li><li>Ability to work independently and thrive in a fast-paced, deadline-driven environment.</li><li>Ability to Communicate and inspire confidence with technical and non-technical audiences.</li><li>Exceptional verbal and written communication skills including technical documentation skills</li><li>Business process mapping experience.&nbsp;</li><li>Project Management experience managing multiple project streams of various complexity&nbsp;</li><li>Has the experience and cultural awareness required to work effectively with a regional and global team.</li><li>Can do attitude; high say-do.&nbsp;</li><li>Sees documentation and structure as a strong ally.&nbsp;</li><li>Proficient in English Language (Writing, reading &amp; speaking).</li></ul>

Responsibilities:Preparation of monthly MOR review data by getting details from the sales team consolidating the data & share with Commercial Head for final review. SALES (Plan Vs Actual)DEPLETION (Plan Vs Actual)SOHAvailabilityVisibilityGWP Deployment My Xinet analytics – as per KPIs by Amit (highlight variance)Monthly tracking of brand-wise & state-wise sales, depletion & SOH and variance analysis vs budget/FCST.Engage distributor MIS in regions directly, to allow Commercial Managers to be in field and not spend time at office in data collation  Sending sales report/data to IWSR once in a month (the 8th day is the deadline).Prepare Analytics now that we have 12 month dataAnalytics KPIs to be defined by Amit & Arnab as per MWB  Support commercial finance for trade schemes working & securing approvals before submitting the claims. Work with Regional Sales Team for coordination Planning:Trade Scheme (A&P/DD)Preparing of incentive plans with the support of the commercial director.GWP Scale Visibility Scale Templates are ready, need to collate data in relation to LYQuarterly Activation plans:Generate both periodic and ad hoc reports as needed.Domestic SKYYDomestic BulldogCompetition Pricing / Indexing Act as a coordinator between sales & commercial finance, as required as per SOPs.Create and maintain monthly operational scorecards to track and report on KPIs.Build this gradually (ongoing)Preparing various MIS data as per sales / Fin ops team requirements.BPC data upload of full P&L and checking of RB/FCST/BudgetsProvide data in various routine / adhoc templates as required by Region/Group related to managerial reportingSupport in data clean up and providing to project team during ERP implementation Support in ERP implementation as and when required 6 months from Jan onwards  Assist finance & SC team in automation and cleanup of excel files Assist commercial / finance team in preparation of valuation/budget PPTEnsure quality of data , its standardization and work towards creating a central data hub for organiastion.Be single source of data hub for commercial , supply chain and finance function.Requirements:Min 10yrs exp into MISFMCG/Alcobev IndustrySomeone who is handling national role

Responsibilities:To assist and support Finance Head / Country Head on budget preparation, financial forecasts, business improvement plans (NWC, COGS savings), new product launch, marketing spend and facilitate fact-based decision making. Working with Functional Heads/Head Office on budgets, estimates, monthly reports, track variances, costing, pricing analysis to meet customer requirements. Process Owner for budget, forecasts, monthly reporting and working closely with all levels and functions in the organization. Support and cascade top and bottom-line targets in line with Strategic plan. Ensure effective internal policies and controls are in place within Business. Ensure compliance with all policies and procedures, business risks are properly covered in line with company policies, protect company assets and image. Responsible for Capital Appropriation Requests. (CAR) Ensure monthly high-quality MIS for local & HQ Interface with KNAV for audits & Equant & Com 3Inter Company workings and Transfer Price work.Salary Tax ComputationRequirements:Essential Skills and Qualification.Qualified Chartered Accountant.Hard worker with good market knowledge Self-starter with Initiative and Result Oriented LeaderPositive AttitudeGood Communication &Good Documentation skills Good Analytical & Interpersonal Skills Committed & Ambitious Person who would be ready to take challenging responsibilitiesMinimum 2-3 years experience in Pharma , FMCG, or any manufacturing background 

Responsibilities:Sr.Sales Exe is responsible for managing and handling Key accounts and development of New customer base in General FlexibleDeveloping new customers.Main work will have focused on Packaging of Beverages, Dairy, Foods, Chemicals, Pharmacy, Paint, General segments & creating and developing the businessProven ability to drive sales & match-up with management requirement, reviews and growth plansConducting market survey and making a list of potential customers.Generate Leads from market or reference & convert them into salesDrive & recover the payment and necessary forms in given time framesKeeping track of collectible o/s and doing regular follow-ups.Submit MIS & reports in given time frameRequirements:Knowledge of local language and Hindi will be an added benefit.Should be smart and well-dressed to suit the job profile.Should have working knowledge in excel.Should be good at simple mathematical calculations.Should be able to communicate on mail in proper English.

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6 mis Jobs found

Customer Care Manager

Lead IT Infrastructure & Workplace

IT Business Analyst

MIS Specialist

Executive Assistant Manager - Finance

Executive - Sales & Marketing - Garment Packaging

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6 mis Jobs found

Customer Care Manager

Lead IT Infrastructure & Workplace

IT Business Analyst

MIS Specialist

Executive Assistant Manager - Finance

Executive - Sales & Marketing - Garment Packaging

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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