AVP Delivery Infrastructure

SAP O2C IT Lead

ServiceNow Consultant

SAP F2S IT Lead

Data Consultant

Associate I, Quality Operations

ASC Environmental Coordinator

ASC Safety and Health Engineer

Service Desk Analyst

Responsibilities:Manage and mentor a team of network engineers to provide daily operational network technical supportManage network-related projects from initiation to implementation as well as getting project signoffs from Customer’s stakeholders for project closureManage Customer’s stakeholders (Tech Ops, Enterprise Architects, Cybersecurity, PMO, Procurement, Legal), internal stakeholders and external vendors and/or service providersEnsure full compliance with SLAs, IT policies and audit requirements, and provide support to all audit activitiesProvide cross-functional support to other business units whenever a need arisesOversee all aspects of network service delivery including but not limited to maintenance of network design, architecture and security, network device/service availability, configuration, capacity, patch management and problem management, technology refresh etc.Manage the following technologies:Cisco routing and switchingCisco SD-WAN and Cisco ISEZscalerFirewall – Palo AltoCisco WirelessAct as escalation point and lead on any network-related incident triage call together with internal stakeholders, customers, and external vendors/service providersParticipate in planning, design, preparation, and network implementation for supporting Customer’s major eventsWork closely with third party vendor, Customer’s Business Owner, Technology Directors, Enterprise Architects to provide technical support in Customer’s POC initiatives.Requirements:Degree holder13 years of experience in managing network operations including stakeholder managementExperience in previous roles of similar capacity in a client-servicing environment, handling enterprise network routing, switching and wireless technologyProficient in Cisco SD-WAN/ISEProficient in Palo Alto

Responsibilities:Support each phases/activity of the NEO SAPMENA Region deployments for the O2C scope, focusing on technical tasks such as config. collection, value list mapping, test, defect & incident review Focus on project activities which include planning, effort estimate, alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.  Execute end to end project work adopting project methodology in place and ensure that solutions are delivered on-time and within budget. Provide guidelines to Applications owners to support Application remediation activities. Anticipate, identify, track and resolve issues/risks.Support technical arbitration and necessary escalation of Deviation Requests and App Remediations raised.Contribute into the DA/PAO (Design Authority) governance with all the require stakeholders.Organize KT and handover to Run team or when applicable.Work with different domains, stakeholders to identify and leverage emerging technologies and new functionalities in SAP integration. (API First) Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries). Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT).Requirements:Bachelor’s degree in computer science, Information Systems, or related field. Minimum of 6-8 years of experience in SAP end to end implementation, integration, and cross services. Strong functional and technical experience of SAP SD and strong understanding of integration with SAP-FICO and MM. Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API).Fluency in English.Preferably worked in a multi-national company / consulting Experience in SAP ECC6 & S4 HANA.

Responsibilities:Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.Design, develop, and implement custom ServiceNow applications and solutions.Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.Create and manage workflows, UI policies, business rules, UI actions, and client scripts.Integrate ServiceNow with external systems via APIs, web services, and other technologies.Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.Troubleshoot and resolve issues related to the ServiceNow platform.Work closely with business stakeholders to gather and analyze requirements.Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.Implement ServiceNow best practices for development and administration.Maintain comprehensive documentation for system configurations, processes, and procedures.Requirements: Bachelor’s Degree in Computer Science, Information Technology or related field.8+ years of experience in ServiceNow development and administration.Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules is mandatoryStrong communication and interpersonal skills.Experience with Java Script, Flow Designer, Orderguide.

Responsibilities:Support each phases/activity of the NEO SAPMENA Region deployments for the F2S scope, focusing on technical tasks such as configuration, collection, value list mapping, test, defect & incident review. Focus on project activities which include planning, effort estimate, alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.  Execute end to end project work adopting project methodology in place and ensure that solutions are delivered on-time and within budget. Provide guidelines to Applications owners to support Application remediation activities. Anticipate, identify, track, and resolve issues/risks.Support technical arbitration and necessary escalation of Deviation Requests and App Remediations raised.Contribute into the DA/PAO (Design Authority) governance with all the require stakeholders.Organize KT and handover to Run team or when applicable.Work with different domains, stakeholders to identify and leverage emerging technologies and new functionalities in SAP integration. (API First) Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries). Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT).Requirements:Bachelor’s degree in computer science, Information Systems, or related field. Minimum of 6-8 years of experience in SAP end to end implementation, integration, and cross services. Strong functional and technical experience of SAP MM and understanding of integration with SAP-FICO and SD.Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API)Fluency in English.Preferably worked in a multi-national company / consulting Experience in SAP ECC6 & S4 HANA.

Responsibilities:Lead Data and Analytics team that supports customers big data platform.Partnership with customer’s technology team to create data products.Provide BAU support to suite of Data platform and data products.Ensure zero audit issues, closely monitor compliance and governance for applications managed by the team.Ensure production stability and incident resolution as per the agreed turnaround time and SLA.Proactively identify compliance, process improvements/automation and work with customer to improve them.Requirements:3 to 5 years of experience in Data Visualization using Tableau. Experienced in QlikSense/Power BI.Experience with enterprise data lakes, datastore applications (Snowflake, Redshift, Postgres).Prior hands-on experience in writing SQLs to fetch data from various data source (Database, API, JSON)Proficiency in one of the programming languages preferably PySpark or Python.Strong understanding in investment operational systems and analytics/business intelligence tools for creating data products and analytical offerings to the firm.Prior experience in leading multiple smaller teams to deliver data products, provide BAU support to data platforms and supporting customer with audit, compliance matters.

Responsibilities:The Quality Associate I, Operations is responsible for actively participating in “on the floor” Quality activities during product manufacturing and/or packaging.Quality activities include product sampling and inspection, area clearance to confirm process readiness, and non-conforming event support to resolve in-process issues.Communicates to multiple departments and supervision to provide timely process and issue updates.Identifies and escalates issues or problems to appropriate supervision. Participates as a team member on cross-functional teams.Participates in reviews and structured processes for continuous improvement.  Quality Operations:Performs physical inspection of in-process and finished product samples as assigned and according to the production schedule.Collects samples from manufacturing and packaging according to the defined Batch Production Record and procedure requirements.Becomes competent in processes: Weighing, Blending, Granulation, Compression, Coating, Encapsulation, Packaging.Follows internal processes related to controlled substances.Performs GMP related verifications such as line clearances, cleaning, room inspection, and materialsCollects and appropriately labels packaging retain samples, and submits to the archive storageMay execute computer data entries in CME, JDE, LIMS, and/or department databases.Collects retain samples and performs sample evaluation for Annual Product Review.May backup third party product review/release.Perform sampling of Active Pharmaceutical Ingredients, excipients, and packaging components for release testing.Non-conforming events:Responds to and escalates events identified during production to Quality Management.Participates in investigations with the Rapid Response Team as needed.Process Improvement:Collaborates with Manufacturing and Quality partners to identify and implement improvements.Compliance:Conducts GMP walkthroughs of facilitiesLearns how to perform in-process audits to identify adherence to SOPs and BR requirements.Actively participates in training events, and maintains currency with assigned training requirements.Safety:Follows all procedures to ensure a safe and compliant work environment.Requirements:Education & Experience:High school diploma or equivalent with 2-4 years of relevant industry experience (Oral Solid Dose pharmaceutical manufacturing and Quality Assurance experience preferred)Ability to communicate and work with teams.Attention to detail.Strong documentation skills.Ability to read and interpret SOPs and function within the scope of procedures.

Responsibilities:Implements the corporate environmental policy and monitors compliance, whilst staying current with all applicable Company and National environmental regulations, standards, procedures, and guidelines as well as all Saudi environmental, environmental health and industrial hygiene programs.This includes the supervision and coordination of local surveys and sampling, the interpretation of measurement results, and reviewing (and commenting) environmental aspects of contract documents as well as monitoring the environmental performance of contractor operations.Responds to concerns and requests for information from EPD, and obtains technical advice from EPD as needed. Provides regular input to management on KPIs and other indicators used to monitor environmental and health performance.Recognizes the process and techniques used to identify, analyze and manage environmental risks as a result of business operations.Organizes and participates in major surveys such as Environmental Performance Assessments (EPAs), Naturally Occurring Radioactive Material (NORM) surveys, Occupational Health Hazard Assessments (OHHAs), HAZCOM Assessments, Chemical Handling Assessments, Waste Management Compliance Audits, and Environmental Health surveys.Actively seeks to resolve any findings from these surveys.Provides follow-up information and updates reports to EPD as required.Coordinates all EMS-related activities within the organization as appropriate, including the development of environmental objectives and indicators, tracking of performance and costs, and record-keeping and reporting functions.Requirements:Bachelors degree (or higher) in Environment or in Chemistry, Biology, civil engineering with Environment related experience or MSc in EnvironmentOver 10 years in Oil and Gas industry environment related experience.Experience in handling projects/tasks related to waste management, water conservation, energy efficiency. EMS ISO:14001 certificated or Experience in leading/conduction EMS audits & other environment related auditsProficiency in English (Read and write)Proficiency in preparing & presenting environmental reports and presentations.

Responsibilities:Ability to work at pace as a Subject matter expert in complex and multi-stakeholder environment with strong influencing and interpersonal skills.Possess a strong knowledge of industrial standards and codes including SOLAS, MARPOL, API, and IOGP.Ability with proven experience to investigate industrial incidents to identify root causes utilizing a recognized RCA methodology (preferably Taproot) and developing corrective actions to prevent reoccurrence.Ability with proven experience to lead or facilitate Operational HSE risk assessments (i.e. SIMOP studies) utilizing recognized techniques such as HAZOP, Bow-tie, QRA etc.Provide experience of developing and auditing Safety and environmental management systems. Preferably certified lead auditor of ISO 45001 and 14001. Must have experience of bridging multi-stakeholder HSE management systems.Proven experience of developing and implementing emergency management system for highly hazardous multi-site operations (including offshore facilities).Requirements:BS degree in engineering, safety engineering, industrial hygiene, or environmental science, or in a related field is preferred.10 years of related safety/operational experience and/or training in the oil/gas industry (preferably 3 years offshore).knowledge or training in the following: occupational health, safety and environmental compliance with applicable industry, governmental and/or international standards.Must have demonstrated knowledge of delivering hands on health, safety and environmental training. Must also have ability to assist with developing, implementing, and coordinating comprehensive health and safety programs.Strong communication skills, both verbal and written (training/presentations/report writing).Strong PC skills in Microsoft Office (Word, Excel and PowerPoint). Skilled in the standards, concepts, practices, and procedures within the health, safety and environmental fields.

Role Description:As a Service Desk Analyst, you are responsible for providing first-line support to our clients via phone and email. Your primary tasks involve resolving inquiries and technical issues related to all CS products in a timely and professional manner.Besides resolving requests and issues from customers and colleagues, the Service Desk is also responsible for monitoring of our current (and future) AWS platforms, testing of new features and releases, updating documentation and maintaining a stable bridge between our customer's needs and our product team.This role requires strong communication skills, a customer-centric approach, and the ability to troubleshoot problems efficiently.The CS Service Desk is an advanced level Support environment, with a unique possibility to learn and gain experience on various types of expertise, such as video editing, webcasting, compliance, investor relations.Responsibilities:Respond to incoming support requests via phone and email in accordance to our SLAsEscalate complex issues to the appropriate teams for further investigation and resolutionCollaborate with colleagues to maintain a high level of customer satisfactionTake the lead on back-office related tasks concerning our productsContinuously learn and develop skills to master all ECS products and to provide deeper-level support with a more technical nature.Requirements:Strong verbal and written communication skills in English – Dutch is a big plus.Ability to multitask and prioritize workload effectively.Problem-solving skills and a keen attention to detail.Flexible to shifting working hours and evening shifts.A proactive and customer-centric attitude.Broad knowledge of Information Communication Technologies.Knowledge of procedures within governmental organisations, investor relations or EU regulatory requirements is a big plus.

Responsibilities:Lead Data and Analytics team that supports customers big data platformPartnership with customer’s technology team to create data productsProvide BAU support to suite of Data platform and data productsEnsure zero audit issues, closely monitor compliance and governance for applications managed by the team.Ensure production stability and incident resolution as per the agreed turnaround time and SLAProactively identify compliance, process improvements/automation and work with customer to improve themRequirements:3 to 5 years of experience in Data Visualization using Tableau. Experienced in QlikSense/Power BIExperience with enterprise data lakes, datastore applications (Snowflake, Redshift, Postgres)Prior hands-on experience in writing SQLs to fetch data from various data source (Database, API, JSON)Proficiency in one of the programming languages preferably PySpark or PythonStrong understanding in investment operational systems and analytics/business intelligence tools for creating data products and analytical offerings to the firm.

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32 incident investigation Jobs found

AVP Delivery Infrastructure

SAP O2C IT Lead

ServiceNow Consultant

SAP F2S IT Lead

Data Consultant

Associate I, Quality Operations

ASC Environmental Coordinator

ASC Safety and Health Engineer

Service Desk Analyst

Data Consultant

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Skills

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32 incident investigation Jobs found

AVP Delivery Infrastructure

SAP O2C IT Lead

ServiceNow Consultant

SAP F2S IT Lead

Data Consultant

Associate I, Quality Operations

ASC Environmental Coordinator

ASC Safety and Health Engineer

Service Desk Analyst

Data Consultant

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.