Sales Representative

Digital Delivery and Innovation Lead

Product Specialist

Account Manager

Production / Sales Project Coordinator

Senior L&D Manager, Frontline (KSEA)

Operations Support

Testing QA

IT Integration Manager

Customer Experience Manager

Responsibilities: <ul><li>In this varied position, you will be responsible for maintaining existing customers as well as acquiring new customers in our target markets of tax consulting/SMEs.</li><li>By specifically identifying customer needs, you will ensure that productivity and profitability of customers are increased.</li><li>In close cooperation with our consulting team, you will motivate our customers to continuously develop their processes.</li><li>After the migration has been completed, you will take over the further support and advice of our customers.</li><li>Thanks to regular and close contact with customers, you will develop an understanding of their individual needs and be able to offer further suitable solutions in a targeted manner.</li><li>When our software is updated, you will analyze the existing customer base and identify upsell potential.</li></ul> Requirements: <ul><li>After completing a business administration degree or commercial training (e.g. as a tax clerk), you already have several years of experience in a comparable job in the software or a related industry.</li><li>You enjoy working intensively and long-term with customers, are loyal and know how to build sustainable and reliable business relationships.</li><li>You are familiar with social media channels and know how to use the networks profitably.</li><li>You love to communicate and enjoy being with your customers and prospects on site.</li><li>As a good team player (m/f/d) with a high sense of responsibility, you will nevertheless work independently and proceed methodically and pragmatically.</li></ul>

Responsibilities: <ul><li>Lead the development and execution of digital strategies that enhance business processes, improve customer experience, and drive growth</li><li>Oversee the delivery of digital projects, ensuring they are completed on time, within budget, and meet quality standards.</li><li>Foster a culture of innovation within the organization by identifying emerging technologies, trends, and best practices that can be leveraged to create new business opportunities.</li><li>Collaborate with key stakeholders, including senior leadership, IT, marketing, and operations teams, to ensure alignment and support for digital initiatives.</li><li>Manage and mentor a team of digital professionals, ensuring they have the skills and resources needed to succeed in their roles.</li><li>Identify and mitigate risks associated with digital projects, ensuring compliance with regulatory requirements and industry standards.</li><li>Monitor and report on the performance of digital initiatives, using data and analytics to drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, or a related field.</li><li>Proven experience in digital transformation, project management, and innovation leadership.</li><li>Strong understanding of digital technologies, including cloud computing, AI, IoT, and data analytics.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to lead cross-functional teams and manage multiple projects simultaneously.</li></ul>

Responsibilities: <ul><li>Work with design and engineering teams to review product designs, suggest improvements, and oversee development</li><li>Engage with users to understand their needs and expectations, and help them determine which product is right for them</li><li>Monitor the product lifecycle</li><li>Represent the organization at symposia and congresses.</li><li>Develop business plans and product positioning in the marketplace</li></ul> Requirements: <ul><li>Advanced Degree: Masters degree in computer science, Artificial Intelligence, or a relevant field.</li><li>Educational Background: Bachelor’s degree in computer science, Artificial Intelligence, Data Science, or a related field.</li><li>Technical Skills: Proficiency in programming languages such as Python, Java, or C++, and familiarity with AI frameworks like TensorFlow or PyTorch.</li><li>Experience: Minimum 5-7 years of hands-on experience in developing and deploying AI products and solutions.</li><li>Analytical Abilities: Strong analytical skills with the ability to leverage advanced data analytics tools and techniques.</li><li>Problem-Solving Skills: Excellent problem-solving capabilities to devise innovative solutions and optimize AI algorithms for product enhancement.</li><li>Specialized Knowledge: Domain-specific knowledge relevant to the Airline or Travel Industries</li><li>Industry Experience: Previous experience in applying AI solutions within the specific industry, demonstrating a deep understanding of industry challenges and opportunities.</li><li>Cloud Experience: Experience with cloud platforms such as AWS, Azure, or GCP, preferably Azure.</li><li>LLM Application Integration: Familiarity with integrating Large Language Models (LLMs) into product applications or building LLM-powered applications.</li><li>Leadership Experience: Proven ability to lead and influence teams in AI product development projects.</li><li>Continuous Learning: Commitment to staying updated with advancements in AI and machine learning technologies.</li></ul>

The roleAre you commercial, do you want to see quick results and are you a hunter? Do you want to contribute to the growth of a dynamic organization in the B2B market? Then apply as Account Manager Inside Sales (New Business) You may remember us from your school books (the Bosatlas and the Collegebundel probably ring a bell), but today we are the indispensable knowledge partner for Legal, Tax and Public professionals. We offer up-to-date information, software and tools and provide innovative ways to make this information continuously available and accessible. We are making the transition to being a tech company “driven by knowledge”.&nbsp;Customers are increasingly opting for a remote account manager; always available and doing business faster. That is why you will play a crucial role in this role in further expanding our customer base by following up on warm leads (from marketing) and thus generating new business.&nbsp;What are you going to do?As an Account Manager Inside Sales (New Business) you are responsible for translating customer wishes and needs into solutions for prospects who ultimately need to become customers. You sell and advise a selection from the wide portfolio by telephone and via teams... In this way you help to further expand our Inside Sales organization. You will also work with 10 other colleagues from Deventer. In this dynamic position you are responsible for realizing your objectives (turnover, customer expansion and customer satisfaction) based on set targets. You do this mainly by having a lot of contact with your (potential) customers. Prospects you will call work as: Accountant, Lawyer, Tax specialist, Lawyer and Notary.&nbsp; Other tasks and responsibilities include: Portfolio renewal You proactively make proposals for the renewal and improvement of product portfolios based on identified developments at your prospects/customers and in order to increase your sales and turnover. Account management You create an account plan for your market. With this you work your market and prospects/customers. You have and take responsibility for the expansion and further development of your portfolio.&nbsp; Appointments and administration You keep the information you receive on the phone from your prospects/customers accurately, so that all administrative and (after)sales activities can be carried out by the Customer Service department. Think of order entry, invoicing and delivery.Who are you?You are commercially minded, have good communication skills and are an expert in (telephone) sales. You like to go the extra mile, because commerce is in your DNA. You only go home with satisfaction when you know that the prospect/customer is satisfied and you have satisfied them, resulting in you realizing personal goals and targets.Your resume also includes: <ul><li>HBO work and thinking level;</li><li>At least 3 years of work experience in a similar position;</li><li>Affinity with products and services is an advantage (for example experience with online and/or software sales or some basic knowledge of the tax or legal sector).</li></ul>Characteristic of the Inside Sales department is that a high degree of independence and professionalism is required and offered. A premium brand also requires a premium approach and experience of and by customers in the contacts they have with you. As an organization, we like to bind the best people to us and we also invest in that. Our goal is a long-term collaboration, both with our customers and our employees.What do we offer an Account Manager Inside Sales (New Business) ? <ul><li>A market-conform salary based on a 36-hour (full-time) working week;</li><li>8% holiday allowance + 4% PKB (Personal Choice Budget);</li><li>Company laptop and telephone;</li><li>An interesting bonus scheme, consisting of a fixed and variable part – up to 30% of the fixed salary;</li><li>Nice contribution to your pension (as an employer we contribute 2/3);</li><li>The possibility of hybrid working (we work 2 days a week at the office in Deventer);</li><li>We also offer opportunities for personal development and growth in the Netherlands and abroad.</li></ul>The location for this position is Deventer.

Responsibilities: <ul><li>Develop and maintain detailed production schedules to ensure timely completion of assembly projects.</li><li>Coordinate with the production team to allocate resources and manage workflow efficiently.</li><li>Serve as the primary point of contact for project-related communication between departments, suppliers, and customers.</li><li>Facilitate regular meetings to discuss project status, address challenges, and ensure alignment with project goals by tracking project milestones and deliverables, ensuring all stakeholders are informed of progress and any changes.</li><li>Create and maintain comprehensive documentation for all production activities, including work orders, assembly instructions, quality control reports, production outputs, material usage, and inventory levels.</li><li>Ensure all documentation is accurate, up-to-date, and compliant with industry standards and regulations.</li><li>Support the implementation of quality control processes to maintain high standards in the assembly of Bredel pumps.</li><li>Assist in conducting inspections and audits to identify and resolve quality issues promptly.</li><li>Collaborate with the supply chain team to ensure the timely procurement and availability of materials and components required for assembly.</li><li>Monitor inventory levels and coordinate reordering to prevent production delays.</li><li>Address and resolve any material-related issues in coordination with suppliers and vendors.</li><li>Generate regular reports on production performance, including key metrics such as output, efficiency, and quality.</li><li>Provide recommendations for process enhancements and operational improvements based on data analysis.</li><li>Foster a collaborative and positive work environment, encouraging teamwork and effective communication.</li><li>Identify opportunities for process improvements and implement initiatives to enhance productivity and efficiency.</li><li>Liaise with customers to provide updates on project status, address concerns, and ensure satisfaction with the final product.</li><li>Coordinate customer visits and inspections as needed, ensuring a positive and professional experience.</li><li>Gather customer feedback to inform future improvements in production and project management.</li></ul> Requirements: <ul><li>Formal relevant qualifications.</li><li>Electrical/mechanical background.</li><li>Exposure to Project coordination, communications, or a related field.</li><li>Advanced English writing/reading competencies. Fluent.</li><li>Strong writing skills.</li><li>Data analysis skills.</li></ul>

Responsibilities: Ownership:&nbsp; <ul><li>Collaborate with business and P&amp;C leaders to set up and execute global learning and development processes (assess competence development needs, create learning methods and solutions, develop training centre and trainers, deliver, and manage training) to meet company’s short- and long-term competence goals for the business&nbsp;</li><li>Help to set global/local priorities and budget for competence development based on the company strategy and business goals, work with P&amp;C, business, and L&amp;D network to make global/local plans for competence development. Help business to define business impact and learning outcomes for competence development programs.&nbsp;</li><li>Provides consultation for P&amp;C, managers, and employees with questions about learning and development, and advise on the different learning and development approaches for business outcome and support.&nbsp;</li><li>Owns the annual Frontline Training Plans and contributes to One P&amp;C team, executes L&amp;D plans with impact together with P&amp;C community.&nbsp;</li><li>Drives local business agenda with L&amp;D expertise, challenges and concludes L&amp;D deliveries that improve business results.&nbsp;</li><li>Works closely with Cluster/FL business leaders and P&amp;C colleagues to drive L&amp;D agenda as well as consult on development. Provides L&amp;D services and delivers selected trainings for the cluster/FL.&nbsp;</li><li>Governs and consults on learning needs by broadening stakeholders’ views on what gets solved with training and what is something else.&nbsp;</li><li>Leads P&amp;C Services training coordinators for the cluster/FL to optimal efficiency and value.&nbsp;</li><li>Focuses on field training discipline, data accuracy and KPIs transparency including improvement suggestions.&nbsp;</li><li>Develops learning assets e.g., Training Centres towards full utilization &amp; impact&nbsp;</li><li>Ensures relevant learning offering and L&amp;D operational excellence across cluster/FL in sync with Area and Global L&amp;D direction.&nbsp;</li><li>Responsible for development and performance management of the L&amp;D team in the Front line.&nbsp;</li></ul> Contribute:&nbsp; <ul><li>Communicates continuously L&amp;D value, services, and operating model to all relevant cluster/FL stakeholders&nbsp;</li><li>Facilitates and promotes learner centric learning culture. Acts as a project manager for certain learning projects such as induction renewal.&nbsp;</li><li>Impacts Area and global L&amp;D by explicitly articulating cluster/FL learning needs and offering feedback.</li></ul> People leader, network management: <ul><li>Lead cluster/FL L&amp;D teams’ engagement and recognition for business relevance and learning impact with transparency and data.&nbsp;</li><li>Leads and manages internal trainer networks across the cluster/FL.&nbsp;</li></ul> Level of decision making:&nbsp; <ul><li>Responsible for L&amp;D KPIs and business metrics for cluster/FL level for non-technical and technical competence development&nbsp;</li><li>Contribute to big picture as member of Area L&amp;D Leadership Team&nbsp;</li><li>CoE Budgeting for cluster/FL (OPEX and Capex)&nbsp;</li></ul> Performance metrics:&nbsp; <ul><li>Priority learning solutions management/adoption % for cluster/FL&nbsp;</li><li>Mandatory field certifications for safety and methods in place &amp; valid for all field operatives in cluster/FL&nbsp;</li><li>External spend on training vendors &amp; venues in cluster/FL&nbsp;</li><li>Field Trainer utilization, TC utilization, learning solution reach, and NPS in cluster/FL&nbsp;</li><li>Workday Learning data quality (Learning management system) LMS&nbsp;</li><li>Global learning offering utilization vs. local offering quantity in cluster/FL&nbsp;</li><li>Internal trainer pools strength and retention in cluster/FL&nbsp;</li><li>P&amp;C Services / training coordination satisfaction for cluster/FL</li></ul> Requirements: <ul><li>Master’s degree in human resources, education, or related field&nbsp;</li><li>10+ years of experience in learning and development, including designing, implementing, and evaluating training programs, preferably in multinational company.&nbsp;</li><li>Experienced in managing learning needs and priorities through business partnering and data analysis.&nbsp;</li><li>Good leadership and influencing skills.&nbsp;</li><li>Proven experience in managing and leading a team of learning professionals.&nbsp;</li><li>Proven facilitation and team coaching skills&nbsp;</li><li>Excellent business communication and interpersonal skills with the ability to interact effectively with stakeholders &amp; employees at all levels of the organization.&nbsp;</li><li>Ability to identify competence development needs and translate the needs into competence development plans for various functions and units.&nbsp;</li><li>Experience and ability to facilitate workshops / planning meetings with various stakeholders.&nbsp;</li><li>Ability to plan and manage initiatives effectively&nbsp;</li></ul>

Responsibilities: <ul><li>They will be responsible for measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset.</li><li>Identify and resolve any key issues or complaints that may arise.</li><li>Addressing and resolving operational issues or disruptions promptly to minimize impact on the business</li><li>Ensuring that operational systems and tools are functioning properly, including performing routine maintenance and updates.</li><li>Maintaining accurate records and documentation related to operations processes, procedures, and changes</li></ul> Requirements: <ul><li>The ideal candidate should have a degree in marketing, business, or a related field, and have experience in customer service, customer experience, and data analysis</li><li>Excellent interpersonal and communication skills and be able to use various tools and platforms such as Google Analytics, Hotjar, observability and campaign tracking tools.</li></ul>

The Role: <ul><li>Responsible for testing applications to meet business process and application requirements. Your typical day will involve working on functional test planning and ensuring the quality of the application.</li></ul> Responsibilities: <ul><li>Develop and execute functional test plans for applications to ensure the quality of the application.</li><li>Collaborate with cross-functional teams to test applications to meet business process and application requirements.</li><li>Identify and troubleshoot application issues, working with the development team to resolve them.</li><li>Ensure the application meets the required standards.</li></ul> Requirements: <ul><li>Min 3 years of Experience in functional test planning.</li><li>Experience in software development and programming languages such as Java or Python</li><li>Strong understanding of software development life cycle (SDLC) and Agile methodologies.</li><li>Experience with Azure DevOps tool for managing tests and bugs.</li></ul>

Responsibilities:Project Management:Ensure on-time, on-budget, and on-quality delivery of integrations.Manage project finances, resources, and timelines effectively.Identify and mitigate potential risks throughout the project lifecycle.Adapt to evolving project scopes, timelines, and requirements.Lead and motivate the integration team to achieve project goals.Proactively identify and resolve project-related issues. Technical Expertise:Possess a deep understanding of API development, management, and security best practices.Be knowledgeable about integration patterns, middleware, and integration platforms.Have experience with business applications management, including selection, deployment, maintenance, and optimization.Understand enterprise IT architecture principles, including systems integration and scalable architecture design. Integration Lifecycle Management: Lead all phases of integration projects, from initial assessment and design through build, testing, deployment, and hypercare.Formalize and analyze the existing integration landscape ("as-is" state).Collaborate with application teams to define and validate the target integration landscape ("to-be" state).Design and document integration solutions in line with Company's integration standards.Oversee the development, testing, and deployment of integrations.Provide support during system integration testing and hypercare periods.Ensure seamless handover of integrations to the application support team. Communication and Stakeholder Management:Facilitate clear and consistent communication among project team members, stakeholders, and internal clients.Effectively convey technical information to both technical and non-technical audiences.Collaborate closely with enterprise architecture, application remediation, and development teams.Provide regular project updates to program governance bodies and stakeholders. Other Key Responsibilities:Define and manage the integration project budget.Manage contractual processes related to integration activities (if applicable).Participate actively in project meetings and governance committees.Proactively track, manage, and escalate risks and open issues. Requirements:A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.10+ years of overall experience in IT, including: 5+ years of hands-on experience designing and implementing integration solutions.5+ years of experience managing offshore partners.A proven track record of driving complex integration programs from planning to deployment.Experience integrating with SAP S4 is a strong advantage.Experience with API management platforms and tools.Excellent communication, interpersonal, and stakeholder management skills.Strong leadership, problem-solving, and decision-making abilities.Proven experience in managing project budgets and resources.Desirable Certifications: PMP or equivalent, TOGAF, ITIL

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

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Industry

Location

Jobtitle

216 identify opportunities Jobs found

Sales Representative

Digital Delivery and Innovation Lead

Product Specialist

Account Manager

Production / Sales Project Coordinator

Senior L&D Manager, Frontline (KSEA)

Operations Support

Testing QA

IT Integration Manager

Customer Experience Manager

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Skills

Industry

Location

Jobtitle

216 identify opportunities Jobs found

Sales Representative

Digital Delivery and Innovation Lead

Product Specialist

Account Manager

Production / Sales Project Coordinator

Senior L&D Manager, Frontline (KSEA)

Operations Support

Testing QA

IT Integration Manager

Customer Experience Manager

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.