Digital Delivery and Innovation Lead

Field Sales Executive

DevOps Engineer

Sr. Business Development Manager - Process Automation

PwD Specialist

Operations Support

IT Integration Manager

Technical Product Owner

Customer Experience Manager

AVP Delivery Infrastructure

Responsibilities: <ul><li>Lead the development and execution of digital strategies that enhance business processes, improve customer experience, and drive growth</li><li>Oversee the delivery of digital projects, ensuring they are completed on time, within budget, and meet quality standards.</li><li>Foster a culture of innovation within the organization by identifying emerging technologies, trends, and best practices that can be leveraged to create new business opportunities.</li><li>Collaborate with key stakeholders, including senior leadership, IT, marketing, and operations teams, to ensure alignment and support for digital initiatives.</li><li>Manage and mentor a team of digital professionals, ensuring they have the skills and resources needed to succeed in their roles.</li><li>Identify and mitigate risks associated with digital projects, ensuring compliance with regulatory requirements and industry standards.</li><li>Monitor and report on the performance of digital initiatives, using data and analytics to drive continuous improvement.</li></ul> Requirements: <ul><li>Bachelor’s or Master’s degree in Information Technology, Business Administration, or a related field.</li><li>Proven experience in digital transformation, project management, and innovation leadership.</li><li>Strong understanding of digital technologies, including cloud computing, AI, IoT, and data analytics.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to lead cross-functional teams and manage multiple projects simultaneously.</li></ul>

Due to rapid growth, they are expanding its account management team with a new position focused on the pharmaceutical industry. This role involves selling our industry-leading Environmental, Health &amp; Safety, and operational excellence software platform to both new and existing clients in the European pharma sector. The primary focus will be on the top 100 pharmaceutical companies, engaging with C-level executives in finance and operations, as well as specialists in health &amp; safety, environmental sustainability, and IT.Given the industry-specific focus, a strong affinity for the pharmaceutical sector and expertise in software platform sales are crucial for this role. To succeed, you must have a proven sales track record, coupled with a high-energy, self-starting approach, and the ability to coordinate teams and manage complex sales processes effectively.Key Responsibilities•Generate new sales prospects•Maintain post-sales contact with large or strategic clients to facilitate a positive and productive long-term relationship•Communicate with customers with regards to any account problems and discusses customer concerns and suggestions•Focus efforts on product feedback, enhancement, upgrades, and development•Report suggestions to and develop solutions with sales, order processing, and customer success and support team•Compile data on marketing trends, competitive products and pricing and reports to management•Travel to and attend conferences, events and customer meetings as required Key Requirements•Bachelor’s Degree or equivalent relevant experience•5+ years’ experience in Field Sale or Account Management or other equivalent experience•Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry•Excellent communication (both written &amp; oral) and presentation skills•Ability to plan own territory/account approach and manage own resources; train and mentor junior staff•The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

Your tasks: <ul><li>You can work full-time in your field of “Cloud Operations” - from scripting to strategy - and represent our department internally in training courses and international communities of practice and optionally also externally in lectures.</li><li>As a DevOps Engineer (m/f/d) you will also work closely with product managers, product owners, system architects and other roles to support the development goals in the individual applications on the platform.</li><li>With us, you will take responsibility for the automation of all aspects of configuration, monitoring and deployment of our cloud applications</li><li>The support of the operation of our Azure IaaS and PaaS production and development systems is part of your varied area of ​​responsibility</li><li>You work in the local DevOps team and are a competent contact for developers, product owners and the global IT functions (e.g. Business Continuity Management and Information Security)</li><li>International coordination of experiences and best practices with Enterprise Architects in the Group</li></ul>Your profile: <ul><li>Several years of experience with Microsoft Azure, ideally in a hybrid IaaS/PaaS solution</li><li>Very good knowledge of professional and technical issues of provisioning and operation (ITIL, IaC etc.)</li><li>Passion for automating the entire software lifecycle</li><li>Solid knowledge of Powershell or bash, Linux-based operating systems, networks, security and protocols</li><li>Infrastructure as Code with Ansible, ARM, Bicep or terraform/terragrunt and Azure DevOps CI/CD</li><li>High availability and disaster recovery of various Azure-based services</li><li>Ideally experience in hosting PostgreSQL</li></ul>

Responsibilities: <ul><li>Offering Enhanced Solution Delivery to Process Automation, Power Transmission &amp; Distribution, and Power Generation industries helping customers jumpstart to digital focusing on asset optimization, efficiency and &amp; thereby cost savings.</li><li>Dealing with customers on solutions that have a combination of technology and business process re-engineering that comprises end-end solutions covering IT (CRM platforms, Enterprise Content Management), OT, Security, Cloud Technologies, Data Analytics, and dash-boarding / visualization solutions, Smart Manufacturing/Industry 4.0</li><li>Participating and presenting in industry-specific events while liaising with key stakeholders in Govt sectors and building Go-To-Market plans.&nbsp;</li><li>Assessing future market trends in the industry and offering recommendations and closely working with internal sales to build a healthy funnel of projects.&nbsp;</li><li>Explore AI, Digital Twins, etc. to gain insights and strategic competitive advantage&amp; drive strategic initiatives with large accounts and end-user seminars.&nbsp;</li><li>Closely work with the internal strategic team to support and build eco-system partners to enhance solutions and customer experience.&nbsp;</li><li>Engaging with customers, and consultants, and mapping key stakeholders in an organization to educate and promote company solutions &amp; being a speaker to present company Enhanced Solutions to customers and industry events.&nbsp;</li><li>Managing end-to-end operations in the visualization of the shop floor to ensure enhanced production efficiency, quality, and reduced downtime.&nbsp;</li></ul> Requirements: <ul><li>Education – Degree in relevant discipline with a minimum of 10+ years’ sales experience in the Automation sector.</li><li>Markets – Technically strong and familiar with smart manufacturing that covers – IoT, networking, security, edge, and cloud solutions.&nbsp;</li><li>Should understand the entire automation process from the field to the control center/cloud. Experience in project sales with industry connections at every level with End Users, Consultants, System Integrators, and EPCs.&nbsp;</li><li>Relevant knowledge of field-level process areas in manufacturing will be an added advantage.&nbsp;</li><li>Customers Define our Success – Should be able to independently conduct presentations and should be good at articulating business cases to customers/partners and senior management.&nbsp;</li><li>Organizational leadership skills - aggressive in achieving results, while collaborating and communicating effectively with other members of the team and partners.</li><li>Relevant Industry Experience – Process, Pharma, Metal, Mining, CPG, Cement, and other manufacturing industries.</li><li>Strong connections with consultants will be an added advantage.&nbsp;</li><li>Must have connections with C-level executives at the end-user level.&nbsp;</li><li>Should have connections with major SIs and EPC contractors in this space.&nbsp;</li><li>A good social network will be preferred.</li></ul>

Overview: <ul><li>Monitors and evaluates the performance of the special needs center that the Company sponsors; provide metrics supporting key performance measures for these centers. Ensures high-quality, evidence-based practices adopted and implemented at the special needs’ centers including but not limited to: comprehensive evaluation and diagnosis, early intervention, Special education, Inclusive education and coordinating services; multidisciplinary therapeutic services, vocational and supported job programs’; and training and development of professional staff.</li><li>Provides expertise in training, program development, and evaluation in special education to special needs centers staff and operations; Provides effective supervision through advice and guidance on training, consultation, and evaluation to ensure a high standard of professional care, safeguarding and protecting the wellbeing of PwD students. Promotes and efficiently work with multidisciplinary PwD team settings.</li></ul> Responsibilities: <ul><li>Ensure special needs service is fit for purpose and meets international best practices.&nbsp;</li><li>Monitor and evaluate the performance of the special needs center; provide metrics supporting key performance measures.&nbsp;&nbsp;</li><li>Ensure high-quality, evidence-based practices including but not limited to: comprehensive evaluation and diagnosis, early intervention, Special education, Inclusive education and coordinating services; multidisciplinary therapeutic services, vocational and supported job programs’; and training and development of professional staff.</li><li>Provide expertise in training, program development, and evaluation in special education.</li><li>Provide effective supervision through advice and guidance on training, consultation, and evaluation to ensure a high standard of professional care, safeguarding and protecting the wellbeing of PwD students.&nbsp;</li><li>Promote and efficiently work with multidisciplinary PwD team settings.</li></ul> Requirements: <ul><li>Master’s degree in special education or rehabilitation specialty.&nbsp;</li><li>Five (5) years of experience facilitating evidence-based training modules and evaluating staff and student performance in accordance to benchmark in an academic and/or therapeutic setting for PwD children.</li></ul>

Responsibilities: <ul><li>They will be responsible for measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset.</li><li>Identify and resolve any key issues or complaints that may arise.</li><li>Addressing and resolving operational issues or disruptions promptly to minimize impact on the business</li><li>Ensuring that operational systems and tools are functioning properly, including performing routine maintenance and updates.</li><li>Maintaining accurate records and documentation related to operations processes, procedures, and changes</li></ul> Requirements: <ul><li>The ideal candidate should have a degree in marketing, business, or a related field, and have experience in customer service, customer experience, and data analysis</li><li>Excellent interpersonal and communication skills and be able to use various tools and platforms such as Google Analytics, Hotjar, observability and campaign tracking tools.</li></ul>

Responsibilities:Project Management:Ensure on-time, on-budget, and on-quality delivery of integrations.Manage project finances, resources, and timelines effectively.Identify and mitigate potential risks throughout the project lifecycle.Adapt to evolving project scopes, timelines, and requirements.Lead and motivate the integration team to achieve project goals.Proactively identify and resolve project-related issues. Technical Expertise:Possess a deep understanding of API development, management, and security best practices.Be knowledgeable about integration patterns, middleware, and integration platforms.Have experience with business applications management, including selection, deployment, maintenance, and optimization.Understand enterprise IT architecture principles, including systems integration and scalable architecture design. Integration Lifecycle Management: Lead all phases of integration projects, from initial assessment and design through build, testing, deployment, and hypercare.Formalize and analyze the existing integration landscape ("as-is" state).Collaborate with application teams to define and validate the target integration landscape ("to-be" state).Design and document integration solutions in line with Company's integration standards.Oversee the development, testing, and deployment of integrations.Provide support during system integration testing and hypercare periods.Ensure seamless handover of integrations to the application support team. Communication and Stakeholder Management:Facilitate clear and consistent communication among project team members, stakeholders, and internal clients.Effectively convey technical information to both technical and non-technical audiences.Collaborate closely with enterprise architecture, application remediation, and development teams.Provide regular project updates to program governance bodies and stakeholders. Other Key Responsibilities:Define and manage the integration project budget.Manage contractual processes related to integration activities (if applicable).Participate actively in project meetings and governance committees.Proactively track, manage, and escalate risks and open issues. Requirements:A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.10+ years of overall experience in IT, including: 5+ years of hands-on experience designing and implementing integration solutions.5+ years of experience managing offshore partners.A proven track record of driving complex integration programs from planning to deployment.Experience integrating with SAP S4 is a strong advantage.Experience with API management platforms and tools.Excellent communication, interpersonal, and stakeholder management skills.Strong leadership, problem-solving, and decision-making abilities.Proven experience in managing project budgets and resources.Desirable Certifications: PMP or equivalent, TOGAF, ITIL

The Role:Our Product team is seeking a Technical Product Owner with a passion for innovation and a dedication to delivering high-quality, differentiated data solutions within our clients integrated risk platform. At the core of our client's mission is the commitment to building a productive, safe, and sustainable world through innovative products and services. By seamlessly integrating domain expertise, data, and design, we tackle our customers' most pressing challenges, delivering solutions that make a difference every day.Are you driven to address complex analytics challenges in risk and compliance? Are you eager to collaborate with leading domain experts to overcome the data obstacles our customers encounter as they strive to decarbonize their operations? Are you passionate about developing actionable insights that enhance workplace safety?Responsibilities:You will collaborate closely with the Product Manager to lead the strategic development of the data platform roadmap, ensuring it is fully aligned with the company's overarching objectives.Cultivate strong partnerships with stakeholders across multidisciplinary engineering teams and departments, gathering critical requirements and designing innovative solutions.Utilize your deep expertise in data engineering to align technical capabilities seamlessly with business objectives.Take full ownership of the backlog for the data platform, prioritizing and managing it to ensure that all deliverables are strategically aligned and executed effectively.Develop detailed user stories and facilitate backlog refinement sessions to guarantee clear communication and alignment within the team.Maintain a strong grasp of emerging technology trends and developments, offering informed recommendations to elevate the platform's technical capabilities.Champion an agile mindset that extends beyond traditional frameworks, fostering an environment where engineering and product teams are empowered and operate autonomously.Leverage your experience within technical organizations to make strategic decisions regarding build-versus-buy scenarios.Contribute to the maintenance of comprehensive product and technical documentation, ensuring clarity and accessibility for both internal and external stakeholders.Requirements:University degree in Computer Science, Mathematics, Physics, or a related area Deep interest in Product Management, ideally with at least 2+ year experience working as a Technical Product Manager and/or Product Owner. Data engineering background with at least 3+ years working as a Software Engineer and/or Data EngineerExcellent communication skills, with the ability to understand stakeholder requirements clearly and translate this to the technical teams. Ideally, experience working with Azure Services and big data frameworks/tools.Solid understanding of how to build a modern and scalable big data systems.Has user-centric design mindset.Is comfortable working in an agile environment.Strong interpersonal and communication skills.Adaptable to an ever-changing development environment.Strong work ethic & high degree of integrity.

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

Responsibilities:Manage and mentor a team of network engineers to provide daily operational network technical supportManage network-related projects from initiation to implementation as well as getting project signoffs from Customer’s stakeholders for project closureManage Customer’s stakeholders (Tech Ops, Enterprise Architects, Cybersecurity, PMO, Procurement, Legal), internal stakeholders and external vendors and/or service providersEnsure full compliance with SLAs, IT policies and audit requirements, and provide support to all audit activitiesProvide cross-functional support to other business units whenever a need arisesOversee all aspects of network service delivery including but not limited to maintenance of network design, architecture and security, network device/service availability, configuration, capacity, patch management and problem management, technology refresh etc.Manage the following technologies:Cisco routing and switchingCisco SD-WAN and Cisco ISEZscalerFirewall – Palo AltoCisco WirelessAct as escalation point and lead on any network-related incident triage call together with internal stakeholders, customers, and external vendors/service providersParticipate in planning, design, preparation, and network implementation for supporting Customer’s major eventsWork closely with third party vendor, Customer’s Business Owner, Technology Directors, Enterprise Architects to provide technical support in Customer’s POC initiatives.Requirements:Degree holder13 years of experience in managing network operations including stakeholder managementExperience in previous roles of similar capacity in a client-servicing environment, handling enterprise network routing, switching and wireless technologyProficient in Cisco SD-WAN/ISEProficient in Palo Alto

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156 it operations Jobs found

Digital Delivery and Innovation Lead

Field Sales Executive

DevOps Engineer

Sr. Business Development Manager - Process Automation

PwD Specialist

Operations Support

IT Integration Manager

Technical Product Owner

Customer Experience Manager

AVP Delivery Infrastructure

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Skills

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Location

Jobtitle

156 it operations Jobs found

Digital Delivery and Innovation Lead

Field Sales Executive

DevOps Engineer

Sr. Business Development Manager - Process Automation

PwD Specialist

Operations Support

IT Integration Manager

Technical Product Owner

Customer Experience Manager

AVP Delivery Infrastructure

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.