Data Engineer

Branch Sales Manager-Rest of Maharashtra and MP

Business Head - OTC Brands

ServiceNow Consultant

Head of Commercial – Freight  Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Talent Acquisition Manager

Head of Commercial Capability & Operations

Responsibilities: <ul><li>Design and implement scalable data pipelines and data warehouse solutions using Informatica PowerCenter.</li><li>Develop ETL processes to ingest data from various sources into the data warehouse.</li><li>Optimize and tune SQL queries for performance improvements.</li><li>Collaborate with cross-functional teams (e.g., Data Scientists, Analysts, Software Engineers) to understand data requirements and deliver solutions.</li><li>Ability to understand and integrate data sources based on different technologies like Streaming Data, Change Data Capture, APIs , Message Queues, Semi-structured(JSON,XML) and unstructured data.</li><li>Analyze raw data to determine optimal solutions for data processing and ingestions</li><li>Implement data quality and validation processes to ensure high data integrity and reliability.</li><li>Monitor and troubleshoot data pipeline issues and implement solutions in a timely manner.</li><li>Document technical designs, data mappings, and configuration management processes.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li><li>3-4 years of hands-on experience in data engineering roles.</li><li>Proficiency in Informatica Informatica IICS (ECDI, CDI CAI, Mass Ingestion etc) for designing and developing ETL workflows.</li><li>Strong SQL programming skills with experience in optimizing queries and database performance.</li><li>Experience working with large-scale data warehousing and data modeling concepts.</li><li>Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus.</li><li>Excellent problem-solving skills and ability to work independently as well as part of a team.</li><li>Strong communication skills and ability to collaborate effectively across teams.</li></ul>

Role Summary:Development and implementation of channel strategies for the assigned states to generate revenue through primary and secondary sales of company's Brand and grow the contribution.Responsibilities:Sales Strategy and Planning:Execute the sales strategy for the area in alignment with the business plan and in consultation with the Branch Head.Increase sales revenue through implementation of appropriate Go To Market strategiesUnderstand and analyze the market trends, potential and competition information to leverage and explore sources of business growth and profitability.Sales Operations:Drive the team in the area effectively to realize sales targetsEnsure overall and efficient administration in the areaEnsure execution of customized BTL activities through the teamDrive operational efficiencies by closely working with other concerned stakeholdersDistribution Management:Drive Distribution Infrastructure [Appointment, Review, Planning and Management]Consolidate and analyze distributors’ feedback to drive corrective actionsSupport the team in ensuring product/ range availability to all the retail points of sales & manage stock at the distributor level and address any concerns from the team.Reporting and process management:Analyze sales reports and drive weekly sales planDrive data insights led corrective actions in the areasDrive implementation of sales systems and processes in the areasPeople management:Coach team members to deliver on their sales performance and looking towards future growthEnsure a well-trained sales team to deliver superior sales performanceReporting Relationships :Reports To: Branch HeadSupervises : Area Sales Managers/ Senior Sales ManagersRequirements:﻿10-15 years + ExperienceExperience in Inner wear or Apparel or FMCG IndustryExperience handling Rest of Maharashtra and MP

Responsibilities:Account Management: Partner with distributors to create marketing programs and manage key accounts.Sales and Marketing: Develop and execute trade marketing strategies with the support of digital and social media campaigns.Distribution Expansion: Contribute to the launch and growth of our products in the US market and to win new distribution accounts in the US.Relationship Building: Strengthen internal and external relationships to increase lead generation and market share.Financial Acumen: Understand product margin, value chain, and sales P&L to inform marketing and sales strategies.Strategic Planning:Develop and implement the overall strategy for OTC brands to drive growth, market share, and profitability.Identify new market opportunities and trends to keep the brand portfolio competitive.Product Management:Oversee the lifecycle of OTC products, including development, launch, and ongoing management.Collaborate with R&D, regulatory, and quality assurance teams to ensure product standards and compliance.Customer Focus:Understand and address customer needs and preferences to enhance product offerings and customer satisfaction.Implement feedback mechanisms to continuously improve products and services.Requirements:Qualifications:Education: Bachelor’s degree in Sales, Marketing, Business administration, or related field. An MBA is a plus.Experience:7-10 years in sales or marketing, with a focus on consumer/retail, branded healthcare, OTC products, or consumer services.Experience in working with digital media and social media marketing is desirable.Experience in a start-up division or a young growth company is highly preferred.Skills:Strong relationship management and negotiation skills.Excellent presentation and communication skills.Strategic planning and big-picture thinking.Effective organisational skills and the ability to communicate concisely about products/services.Basic financial and business acumen.Enthusiasm, sincerity, and a fast learner.Familiarity with technology and platforms relevant to the field.Articulate and able to present effectively in front of key accounts.Experience with social media marketing or e-commerce (e.g., Amazon) is desirable but not mandatory.Location:Brunswick,New Jersey,United States

Responsibilities:Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.Design, develop, and implement custom ServiceNow applications and solutions.Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.Create and manage workflows, UI policies, business rules, UI actions, and client scripts.Integrate ServiceNow with external systems via APIs, web services, and other technologies.Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.Troubleshoot and resolve issues related to the ServiceNow platform.Work closely with business stakeholders to gather and analyze requirements.Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.Implement ServiceNow best practices for development and administration.Maintain comprehensive documentation for system configurations, processes, and procedures.Requirements: Bachelor’s Degree in Computer Science, Information Technology or related field.8+ years of experience in ServiceNow development and administration.Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules is mandatoryStrong communication and interpersonal skills.Experience with Java Script, Flow Designer, Orderguide.

Role Description:The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business. Responsibilities:Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our client's service portfolio.Identify and develop relationships with key decision makers at all levels within a customer.Maintain understanding of customers’ expectations relative to operational solutions, costs and results.Understand the customer's business (strategically, operationally, financially).Understand the customer's buying process and identify all influences, intimately understanding their requirements.Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.Follow the internal commercial process, procedures and thresholds.Support commercial, pricing and freight desk functions.Partners with colleagues in other regions on broader opportunities for select customers.Lead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and proceduresDrive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Lead the our client's Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.Interpret and ensure compliance to relevant regulatory requirements.Requirements:QUALIFICATIONSBachelor’s degree or equivalent in business administration for Freight Forwarding and LogisticsProven track record of having consistently achieved on a sales quota at a relevant scale EXPERIENCEHave a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industrySignificant sales experience • Leading and managing a teamWork experience in Africa for at least 5 yearsExperience in Freight Forwarding Industry across multiple verticalsExposure to and working knowledge of all facets of contractual requirements SKILLSBusiness Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality - You consider and protect the confidentiality of company data at ALL times.IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets.The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets. The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures • Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

Responsibilities:Work closely with Head of HR to design a talent acquisition strategy and employer brand that will help attract required strong talents for the organizationManage and motivate team of recruiters. Providing strong and responsible vision on TA activitiesRepresent the company in various forums, professional organization, educational institutions and government agencies to improve our employer branding in Singapore and APAC countries where we are looking to scale our presenceWork closely with the Hiring Managers to understand the hiring requirements, source for suitable candidates through appropriate recruitment platforms, and build a strong pipeline of talents across various domains in IT Services industryManage salary negotiationsWork close with Talent Planning and Deployment team to manage hiring demands and successful fulfilment of open roles as per defined processes and SLAsManage recruitment agencies, contractors, and ensure profile life cycle managementManage subcontractor agenciesEnsure TA process compliance to defined processes and perform audit managementDay to day operations:Manage and motivate team of recruiters. Providing strong and responsible vision on TA activities.Work closely with Hiring Managers to understand hiring requirements and source for suitable candidates through appropriate recruitment platformsDevelop and implement talent acquisition strategies, processes and programmes for effective recruitment.Partner with the business to understand business structures, priorities and dynamics to develop a strategic sourcing plan to acquire talents to meet business needsManage the end-to-end recruitment process which include the sourcing of candidates, facilitation of interviews, conducting interview with Hiring Managers, preparation of salary proposal and offer letter, making job offer to candidates and as well as administering the contract signing for offered candidatesBuild and maintain a passive pool of strong candidates by constantly looking and tapping on various source of recruitment channelsConstantly engage key stakeholders to ensure that recruitment KPIs are delivered promptly and efficientlyManage the various social medial platform and sites to attract and hire talentsReview, design and drive the recruiting, interviewing and hiring processes that support a positive candidate experienceLiaise with different vendors and brief them the requirements, follow-up to ensure proper profiles are gathered for suitable requirements and manage day to day interactionsRequirements:8+ years of in-house talent acquisition and recruitment experience in preferably IT/Engineering related positionsExperience in handling a teamStakeholder Management, Vendor Management, Excellent Negotiation SkillsKnowledge of market trends in Singapore and APAC, time management, organizing skills, influencing skills

Responsibilities:Account Management: Partner with distributors to create marketing programs and manage key accounts.Sales and Marketing: Develop and execute trade marketing strategies with the support of digital and social media campaigns.Distribution Expansion: Contribute to the launch and growth of our products in the UK market and to win new distribution accounts in the UK.Relationship Building: Strengthen internal and external relationships to increase lead generation and market share.Financial Acumen: Understand product margin, value chain, and sales P&L to inform marketing and sales strategies.Strategic Planning:Develop and implement the overall strategy for OTC brands to drive growth, market share, and profitability.Identify new market opportunities and trends to keep the brand portfolio competitive.Product Management:Oversee the lifecycle of OTC products, including development, launch, and ongoing management.Collaborate with R&D, regulatory, and quality assurance teams to ensure product standards and compliance.Customer Focus:Understand and address customer needs and preferences to enhance product offerings and customer satisfaction.Implement feedback mechanisms to continuously improve products and services.Requirements:Qualifications:Education: Bachelor’s degree in Sales, Marketing, Business administration, or related field. An MBA is a plus.Experience:7-10 years in sales or marketing, with a focus on consumer/retail, branded healthcare, OTC products, or consumer services.Experience in working with digital media and social media marketing is desirable.Experience in a start-up division or a young growth company is highly preferred.Skills:Strong relationship management and negotiation skills.Excellent presentation and communication skills.Strategic planning and big-picture thinking.Effective organisational skills and the ability to communicate concisely about products/services.Basic financial and business acumen.Enthusiasm, sincerity, and a fast learner.Familiarity with technology and platforms relevant to the field.Articulate and able to present effectively in front of key accounts.Experience with social media marketing or e-commerce (e.g., Amazon) is desirable but not mandatory.Location:London, United Kingdom

Responsibilities:Process Optimization:Act as the process owner for Planned Journey Plans (PJP), ensuring call efficiency and effectiveness.Govern and control Sales Force Automation (SFA) processes within the organization.Develop and implement strategies to optimize sales processes, aligning them with business objectives.Regularly review and update processes to enhance productivity and operational efficiency.Sales Force Automation (SFA):Oversee the deployment and management of SFA tools.Train the sales team on the use of SFA systems to ensure full utilization.Monitor and maintain the SFA system to ensure it aligns with sales processes and strategies.Analyze SFA data to identify opportunities for process improvements and increased efficiency.Collaborate with IT and vendors to resolve any technical issues and implement system upgrades.Capability Building:Identify skill gaps within the sales team and develop training programs to address them.Design and deliver comprehensive training programs on product knowledge for sales teams and other stakeholders.Ensure product training content is relevant, reflecting the latest product information and market trends.Assess individual training needs and create customized learning solutions to address skill gaps.Monitor and evaluate training program effectiveness through feedback and performance metrics.Foster a culture of continuous learning and improvement within the sales team.Business Analytics:Utilize advanced business analytics to provide actionable insights and recommendations for improving sales performance.Analyze sales data, market trends, and other relevant metrics to support decision-making.Develop and maintain dashboards and reports tracking key performance indicators (KPIs).Collaborate with cross-functional teams to implement data-driven strategies effectively.Net Revenue Management (NRM):Develop and implement NRM strategies to optimize pricing, promotions, and product mix.Analyze market data and sales performance to identify opportunities for revenue growth.Work with marketing and finance teams to align NRM strategies with overall business goals.Monitor and evaluate the effectiveness of NRM initiatives and adjust strategies as needed.Ensure the sales team is equipped with the necessary tools and knowledge to execute NRM strategies effectively.Scheme Execution Analysis:Analyze schemes such as Distributors Schemes, Sub-Stockists/Wholesalers Loyalty Scheme, and Sales Force Incentive.Share state-level spend analysis on a monthly basis with Area Sales Managers (ASMs).NSV/GM Tracking:Monitor daily sales performance, broken down by field force, brand, SKU, and channel.Work with ASMs towards revenue management and improvement of NSV/GM with product mix.Productivity Metrics for Frontline Team:Monitor productivity metrics, including ECO, Bill Cuts, TLB, Brand/SKU Eco, and Unique Lines Billed.Analyze Customer/Distributor’s Stock Flow Report.Requirements:Master's degree in Business Administration, Sales, Marketing, or a related field; MBA preferred.Minimum of 8-9 years of experience in business analytics, capability building, and sales operation. Atleast 4-5 years managing business analytics is a must.Proven experience in Power Bi and Sales Force Automation tools.Demonstrated ability to develop and implement process optimization strategies. Ability to think strategically and innovatively.Strong understanding of Net Revenue Management principles and practices.Proficiency in data structures, data analysis and business intelligence tools.Strong project management skills and ability to manage multiple priorities.Experience in designing and delivering training programs for sales teams.

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Data Engineer

Branch Sales Manager-Rest of Maharashtra and MP

Business Head - OTC Brands

ServiceNow Consultant

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Head of Commercial Business Development & Sales (Sub Region)

Talent Acquisition Manager

Business Head - OTC Brands

Head of Commercial Capability & Operations

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43 head of itsm Jobs found

Data Engineer

Branch Sales Manager-Rest of Maharashtra and MP

Business Head - OTC Brands

ServiceNow Consultant

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Head of Commercial Business Development & Sales (Sub Region)

Talent Acquisition Manager

Business Head - OTC Brands

Head of Commercial Capability & Operations

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.