Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

R&D Engineering Manager II

Solution Consultant With German - Inside Sales & Technical Support

Solution Consultant

Lead Product Manager, Cross Border Payments

Responsibilities: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business.</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice of client to drive company growth by delivering an Extraordinary Customer Experience.</li><li>Make it easy for customers to do business</li><li>Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries.</li><li>Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favourable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Role Description: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business .</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with client.</li><li>Make every interaction memorable, enabling deeper relationships.</li><li>Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favorable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue. KPIs: Customer Effort Score (CES), Opportunity Conversion, Revenue Growth</li></ul> Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Responsibilities: Undertake overall Responsibility:&nbsp; <ul><li>Manage in FA function and leading new technology to coordinating with engineering to develop core Tech and able to expand to lab levels for daily delegated tasks to manage the related database consolidation. </li><li>Driving with company A improvement on process or capability improvement to make lab goals achieved and support engineering to win in markets.&nbsp;</li></ul> Responsible for Strategy:&nbsp; <ul><li>Set clear FA direction goals and develop strategies with high-level visions that reframes what winning looks like and approaches to fulfil new technology assignments in creative and meaningful ways.</li><li>Providing strategy for FA/Lab directions align with organization value drivers and tactics to key program execution with excellence and flexible.&nbsp;</li><li>Such as Identify FA team with right size, people skills and address technical assistance to design feasibility and make recommendations for necessary changes.</li><li>Transform stakeholders need and assess FA/Lab capability tried-and-true options for scenarios allocate resources to high priorities (people, cost $, management attention, sustainability etc) to significantly shorten the product design cycle and help bring products to market faster while ensuring high quality and performance.&nbsp;</li><li>also sorts of possibilities to creating an optimal flow to shaping up team to be more engaging and easier to follow.</li><li>With financial knowledges to assess capability and predict organization forecast and analysis per budget scope, and build long-term constructive common ground network across the adjacent functions such as Product Engineering, Project Engineering and Field Application Engineering etc.&nbsp;</li><li>Align organization culture targeting and systematically pursuing specific areas for further secure lab competitiveness, i.e. (Software/ System/CoE/ 3DP/New Tech etc)&nbsp;</li></ul> Responsible for lab strategy mobilization and execution: <ul><li>Communicate and distribute the requirements per lab programs implementation keeps FA/Lab ahead of or at pace with the competition,</li><li>Boost and Outline the necessary investment plan of amount, relevance, and quality of test equipment in FA/lab, driving efficiency to maximize value and return on investment.</li><li>Create and use systems for monitoring and manage various performance in FA function OKR/KPIs to process control and follow up and streamline the process and balance of stability and agility that maximizes the speed and effectiveness by using digital data-driven techniques, show diagram visually.</li><li>Broad knowledge to develop FA/Test/3DP etc method per core technology to foster FA/lab growing, and design new correction/prevention quality initiatives to pinpoint the risks and minimize lab operation obstacles, build resilience ahead of any potential crises and update risk assessments so that enable lab able to mitigate the impact and unlock opportunities.</li><li>Define FA/Lab operation mechanism, criteria, and management discipline to ensure FA/Lab for daily work what is in good working order.&nbsp;</li><li>Leading Team use data to make timely decisions.&nbsp;</li><li>Research new development method and set guidelines enables engineering/manufacturers to better process control and maintain quality within acceptable limits to prevent failure in early stage, approaching smart tech to accelerate the testing, inspection, and analysis activities,&nbsp;</li></ul> Succession Talent Effectiveness: <ul><li>Identify key talents per OLR and drive team and equip team development goals to ensure most value-creating roles in lab filled with right position.</li><li>Capable with management skills to prepare effective office support in place, such as Give Training and properly communicate findings so as to help team to continuously improving their abilities to ensure lab organization successfully and sustainable as whole team can do or to achieving next level.</li></ul> Requirements: <ul><li>Master degree or above level of qualification in Engineering technology areas</li><li>Minimum 8+years of similar industry Engineering field and for management, English listening, speaking, writing ability are required</li><li>Experience in technical technology on validation test, Failure Analysis, or 3D printing, tool application or system Engineering preferred</li><li>Proactive oriented and tenacity to results driven</li><li>Practioner well on logic and structure skills</li><li>Manager level experiences with ISO/IEC 17025 lab system standards and engineering skills</li><li>Demonstrated ability in conducting audits and all aspects of communication, collaboration and team building skills.</li><li>Proficient ability in developed the new tech to reduce redundant testing or inspection activities , or experience for new program/project boosting and launch preferred</li><li>Outstanding engineering background and Test field for know organization management and with software capabilities would prefer</li></ul>

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Maintain a deep understanding of our products and services to effectively communicate their value proposition to clients to drive revenue.</li><li>Manage sales pipeline and accurately forecast sales projections to ensure targets are met.</li></ul> Requirements:&nbsp; <ul><li>Bachelor’s degree; technical or business degree required or equivalent experience. Engineering degree a plus.</li><li>Confident use of technical German and English languages (both verbal and written) is required.</li><li>Proven track record of success in inside sales or telemarketing roles.</li><li>+2 years’ experience in a similar role preferably in a technical environment.</li><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback.</li><li>Strong verbal, written, and presentation skills.</li><li>Consultative selling experience desired, with salesforce experience.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>Ability to work independently and collaboratively in a team environment.</li><li>Excellent organizational and time management skills with the ability to prioritize tasks effectively.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Motivating Others</li><li>Self-motivated with a results-oriented mindset.</li><li>A passion for serving customers.</li></ul>

Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on our client products, services, and capabilities to best meet the needs of the customer and the designs they are working on. Sells the value propositions of our client products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via channels such as telephone &amp; email by following up on Marketing Qualified Leads (MQL’s) and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Conversations with the customers are geared towards understanding the customer’s needs through relevant probing questions and by extending conversations around project/opportunities.</li><li>A warm handoff of opportunities along with all required details to account managers for further nurturing.</li><li>Promote portfolio of products to drive revenue.&nbsp;</li></ul> Requirements: Education: <ul><li>Bachelors technical or business degree preferred or equivalent experience</li></ul> Skills &amp; Experience: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner</li><li>Demonstrates ability to share creative and new ideas</li><li>Consultative selling experience desired</li><li>Relevant product or industry experience a plus</li><li>Team player, critical thinker, self-motivator, and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li><li>Mandarin speaking, writing and typing is required.</li><li>One to two years working experience is preferred, fresh graduates are welcome for the application as well.&nbsp;</li></ul>

Responsibilities:&nbsp; <ul><li>Drive innovation and ideation discussions with internal stakeholders and external partners to drive FX optimizations.</li><li>Ensure product vision and requirements are defined globally, with long-term and scale in mind.</li><li>Make tradeoff decisions based on technical and business insights.</li><li>Write clear, detailed and thorough specifications and user stories for complex features, functionality and products.</li><li>Collaborate with a large global team across Product Management, Engineering, PMO, and different business functions for development and integration of FX product-related capabilities</li><li>Partner with FX Treasury to identify opportunities to develop new FX products</li><li>Partner with Go-to-Market team on launching new products capabilities and expanding existing capabilities</li><li>Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.</li><li>Monitor impact of product features and key metrics.</li><li>Troubleshoot product issues and answer product questions – be an FX Product ‘expert’.</li></ul> Requirements:&nbsp; <ul><li>Experience in foreign exchange management, Payments, Pricing or cross-border e-Commerce is required.</li><li>Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred.</li><li>"Driving capabilities" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders.</li><li>Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions.</li><li>Strong analytical ability, attention to details and data-driven decision making ability.</li><li>Ability to work in a fast-paced, constantly evolving environment, handling multiple priorities concurrently with minimal guidance is a must.</li><li>Deep desire to grow and learn and passion for vision to democratize money.</li></ul> Desired Skills And Experience: <ul><li>Strong technical product skills and strong communication skills.</li><li>5+ years of experience in general technology product management.</li><li>2+ years of experience in FX, Payments, Pricing or e-commerce experience required.</li><li>Ability to excel and lead in a fast paced, global and innovative environment.</li><li>Bachelors degree in a technical discipline, MBA a plus.</li></ul>

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6 fx options Jobs found

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

R&D Engineering Manager II

Solution Consultant With German - Inside Sales & Technical Support

Solution Consultant

Lead Product Manager, Cross Border Payments

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6 fx options Jobs found

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

R&D Engineering Manager II

Solution Consultant With German - Inside Sales & Technical Support

Solution Consultant

Lead Product Manager, Cross Border Payments

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

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COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.