IBP Manager

Product Manager (Pharma)

Head of HSE, Horn of Africa

Payroll Analyst

Azure Cloud Administrator

Customer Quality Engineer

Key Account Manager Medical Device

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Head of Delivery Operations

Responsibilities: Demand planning &amp; operations <ul><li>Owns the demand planning process, ensuring that it happens on a timely basis and all parties are compliant with the process.</li><li>Partner with the commercial teams to understand and drive key requirements along with timely visibility of opportunities and risks enabling timely decisions.</li><li>Manage the day-to-day relationship with the distributors from a planning point of view.</li><li>Responsible for delivering orders on time, forecast accuracy, OTIF and IBP KPIs. IBP process &amp; maturity progress</li><li>Work closely with IBP director on process maturity and IBP cycle</li><li>Implement it through process, tools, leadership, change management Partner with other functions in the Long-Term Planning</li><li>Supervise building blocks creation and work closely with finance during the budgeting process (Commercial, Supply &amp; Financial)</li><li>Proactive management of gaps &amp; risks/opps, follow thru to capture full value of initiatives or gaps Take part in IBP Monthly and Quarterly Operational Disciplines aligned to Playbook</li><li>Gap Management: Ensure monthly cadence, and bring one number across the system, identify gaps &amp; risks/opps, monthly review of KPI’s and improvement actions</li><li>S&amp;OE: enable S&amp;OE discipline with Demand and Customer Development leadership – ensuring visibility and action plans for sales and demand, connecting with Finance</li><li>Reconcile variables between Gap and S&amp;OE</li><li>Drive alignment to a single number signed off by country manager</li><li>As the IBP manager, you will lead the end-to-end planning of the entire portfolio for GULF markets from a demand and S&amp;OP perspective.</li><li>You will also be responsible to provide the commercial and finance teams with the right visibility of forecasts, opportunities, and risks so that the business can make informed decisions.</li><li>You will be key to drive a culture of growth and excellence, discipline, and accountability for the business objectives; promoting behaviors that support a one team approach to business planning.</li><li>The individual has an integrated perspective of the business, connecting dots and challenging solutions to ensure strategic alignment with the delivery of short- and long-term objectives with focus on E2E execution excellence.</li></ul> Requirements: <ul><li>Preferably Masters Degree in a Business/ Finance/ Engineering/ Bus-Related field</li><li>Must have commercial understanding – 1-2 yrs in customer facing role in Supply/Commercial</li><li>Experience in S&amp;OP or IBP process: Building fact-based plans or working with demand signals to optimize results in the market: 4-5 years minimum</li><li>English proficiency</li><li>Upto 7 years of related work experience in FMCG</li><li>Capabilities needed of leadership, structured and critical thinking, clear communication, and people skills, analytical</li></ul>

Overview: <ul><li>We are seeking a dynamic and results-driven Product Manager to join our team.&nbsp;</li><li>This position will play a key role in the development, launch, and lifecycle management of products. The ideal candidate with have a strong understanding of the pharmaceutical industry, market trends, and regulatory processes, along with excellent strategic and communication skills.</li></ul> Responsibilities: Product Strategy &amp; Development: <ul><li>Define and execute the product strategy for assigned therapeutic areas/products.</li><li>Work cross-functionally with internal teams to ensure product development and delivery aligns with market needs.</li><li>Lead the creation and execution of product launch plans, ensuring timely market&nbsp;</li><li>entry.</li></ul> Market Research &amp; Analysis: <ul><li>Conduct market analysis to identify customer needs, competitor products, and emerging trends within the pharmaceutical industry.</li><li>Analyze clinical trial data and product performance to provide insights for product positioning and lifecycle management.</li></ul> Cross-functional Collaboration: <ul><li>Collaborate with Sales and Marketing teams to develop promotional strategies and sales tools for product launches.</li><li>Work closely with regulatory affairs to ensure compliance with local and global regulations.</li></ul> Lifecycle Management: <ul><li>Develop and execute product lifecycle management plans, including post-launch support, updates, and potential product enhancements.</li><li>Monitor product performance and provide recommendations for improvements or&nbsp;</li></ul> Stakeholder Communication: <ul><li>Serve as the product expert and primary point of contact for internal stakeholders regarding product details, progress, and updates.</li><li>Communicate product strategies and key milestones to senior leadership, ensuring&nbsp;alignment with organizational goals.</li></ul> Financial &amp; Budget Oversight: <ul><li>Prepare and manage product budgets, ensuring efficient resource allocation.</li><li>Track and report on product financial performance, including sales forecasts, market share, and ROI.</li></ul> ﻿Requirements: <ul><li>Bachelor’s degree in Pharmacy, Life Sciences, Business, or related field&nbsp;</li><li>3-5 years of experience in product management, preferably within the pharmaceutical or&nbsp;</li><li>healthcare industry.</li><li>Proven track record of successfully launching and managing pharmaceutical products.</li><li>Excellent strategic thinking, problem-solving, and decision-making abilities.</li><li>Strong communication and interpersonal skills, with the ability to collaborate across diverse&nbsp;</li><li>teams.</li><li>Ability to analyze data, forecast trends, and translate insights into actionable strategies.</li><li>Experience with lifecycle management and managing product P&amp;L is highly desirable.</li></ul>

The RoleTo ensure that work processes are implemented as designed and comply with established policies, processes, and procedures. Ensure compliance with both standard and regulatory requirements as relevant for all entities in the Horn of Africa. Key Responsibilities• Play a lead role in promoting and developing safe work culture that embraces zero harm through health, safety and environmental awareness by stimulating active involvement and interaction at all organizational levels. • Maintain the safety standards to be in compliance with company HSE policies and countries legislations. • Collate and analyse data for trend analysis &amp; statistics at regular intervals to achieve continual improvement on all aspects of HSE and related training of personnel. • Involve in high level investigation &amp; Investigate accidents effectively and determine root cause analysis along with project clients. • Identify and act upon opportunities for improvement to safety related matters. • Liaise with project managers / client / stakeholders as deemed necessary for discussion on project safety matters and resolve issues. • Drive and support the business in implementing HSE standards for contracts and suppliers through the HSE team in each business unit. • Provide advice and support to line management for conducting risk assessments and ensuring that operational risks are proactively and appropriately managed. • Overview and ensure proper adherence to ICAM procedure for incident investigations and implement effective control measures for closure of the gaps identified to prevent recurrence. • Evaluate and ensure emergency response preparedness through regular emergency mock drills and upkeep of the emergency response procedures. Minimum Requirements▪ Post Graduate qualification in Safety with at least 15 yrs work experience in the field of Safety Management and Training; OR ▪ Graduate in any field with Diploma in Industrial Safety with at least 10 yrs work experience in Safety Management and Training; OR ▪ Knowledge of ISO and other International Standards related to Quality, Environment and Occupational Health &amp; Safety ▪ Lead Auditor certification in Quality Management System ▪ Computer literate in Microsoft Office applications ▪ Very good communication in English&nbsp;

Responsibilities:&nbsp; <ul><li>Provide effective and efficient on-site Payroll service ,contribute in company Philippine payroll and related programs (eg. tax, insurance, labor cost report, benefit programs) processing within established budgets, principles and regulations, laws and employment standards , manage the accurate and timely processing of payroll related activities.&nbsp;</li><li>Work with plant operations and T&amp;A colleague to ensure time &amp; attendance data smoothly flow into payroll process and ensure payroll accuracy&nbsp;</li><li>Responsible to employee’s query about payroll&nbsp;</li><li>Responsible to payroll related files documentation and ensure meet audit requirement&nbsp;</li><li>Act as advisor to business on country policies, local regulations and company policies, keep abreast of all Payroll regulatory related issues, foresee potential risk vs current practice and raise for discussion, drive for risk elimination to ensure compliance&nbsp;</li><li>Support HRBP to develop site pay policy/procedures</li><li>Responsible for audits and ensure accuracy and data integrity, implement related action plan as audit needs&nbsp;</li><li>Continuously review and enhance payroll processes/programs and implement improvement, manage global or regional payroll integration or harmonization program, promote global or regional payroll system at site and ensure the adoption rate .</li><li>Provide on-site HR services operations assigned by manager.</li></ul> Requirements: <ul><li>Bachelor’s degree, human resources education or equivalent&nbsp;</li><li>7 years progressive payroll experience as independent Payroll Analyst&nbsp;</li><li>Familiarity with PH agencies such as SSS, PhilHealth, and Pag-ibig, as well as tax regulations (BIR).</li><li>Working experience in international enterprise&nbsp;</li><li>Good knowledge of country and local Payroll laws&nbsp;</li><li>Breadth of experience in Payroll disciplines, including data management, metrics and measurement&nbsp;</li><li>Proficient in MS Office (incl. Word, Excel and PowerPoint)&nbsp;</li><li>Experience with tax systems and reporting&nbsp;</li><li>Good service mindset and collaboration spirit&nbsp;</li><li>Experience with time and attendance systems preferred</li></ul>

Responsibilities: <ul><li>Provision, configure, and manage core Azure resources, such as virtual machines, storage accounts, and networks.</li><li>Implement and maintain Azure Active Directory (AAD) for identity and access management.</li><li>Configure and enforce role-based access control (RBAC), policies, and security protocols.</li><li>Ensure the integrity of data through encryption and secure networking, including firewalls and network security groups.</li><li>Manage backup strategies using Azure Backup, ensuring system reliability and minimal downtime.</li><li>Design and implement secure virtual networks, including subnets, VPNs, and ExpressRoute for hybrid cloud environments.</li></ul> Requirements: <ul><li>Has overall 8+ years of IT experience in Microsoft Technologies Microsoft Azure, .Net and Azure DevOps.</li><li>Experience in design, architect and implementing the Azure infra as a new data center, migration of workloads, providing Backup &amp; Restore and DR solutions</li><li>Strong hands on experience on Azure Cloud Administration.</li><li>Excellent Technical, Analytical and Problem-Solving skills and ability to get on well with people</li><li>Involve in RFP and provide technical solutions for Azure related, Bill of materials and effort estimates</li><li>Strong knowledge on PowerShell scripts and ARM Templates</li><li>	Public Sector experience and GCC experience is must.</li></ul> Working Experience: <ul><li>Experience in design, architect and implementing the Azure infra as a new data center, migration of workloads, providing Backup &amp; Restore and DR solutions</li><li>Strong hands on experience on Azure Cloud Administration.</li><li>Excellent Technical, Analytical and Problem-Solving skills and ability to get on well with people</li><li>Involve in RFP and provide technical solutions for Azure related, Bill of materials and effort estimates</li><li>Strong knowledge on PowerShell scripts and ARM Templates</li><li>Public Sector experience and GCC experience is must.</li></ul>

Responsibilities: <ul><li>Quality point of contact for assigned Southeast Asia customer accounts.</li><li>Provide the Voice of the Customer feedback to product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Manages Quality / Reliability interactions with the customer, including regular communication and escalations.&nbsp;</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, Company PPM, cost of poor quality and drive timely resolution.</li><li>nfluences without authority in efforts to achieve 5D/8D response time within 10 business days or less.&nbsp;</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.&nbsp;</li><li>Carries out the customer quality improvement strategy.</li><li>Ensures compliance to company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing our DND strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Regularly conducts reviews with key customers regarding DNDs quality &amp; delivery performance.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and use an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.&nbsp;</li><li>Supports the MRB team functions for disposition of non-conforming products.</li><li>Visit local customers and travel within Southeast Asia to customer locations to review company product and application as it is being used by the customer and to foster productive working relationships.</li><li>Conduct audits at manufacturing sites and attend to customer audits.&nbsp;</li><li>Work with DC, Planner, Sales &amp; CCP on block stock &amp; RMA return.</li><li>Coordinate onsite sorting at customer site with Sales, Planner &amp; CCP.</li><li>Coordinate RMA request &amp; return with manufacturing.</li></ul> Requirements: <ul><li>Bachelor Degree in Engineering with technical focus.</li><li>5+ years minimum quality assurance experience working in a global capacity.</li><li>Preferred customer quality experience in the electronics industry.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive transformation globally.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use of Lean, Six Sigma, Kaizen, 8D and other advanced statistical methods including Design of Experiments (DOE), Statistical Process Control (SPC), and Process Capability (CpK) techniques.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>May require travel to customers and other company locations, including overnight and multi-day trips.</li><li>Experience in core processes such as stamping, molding, plating and assembly preferred.</li></ul>

Responsibilities: <ul><li>Develop and implement strong territory-specific sales plans to meet customer needs and achieve business and sales objectives incorporating cross-functional support</li><li>Develop a deep understanding of customer needs through interactions and establish superior working relationships with key physicians in assigned territory</li><li>Utilize data and analytics to prioritize engagements and interactions. Understand customer channel preference, focus, and behaviors and adjust style and delivery accordingly to deliver meaningful engagements with HCPs</li><li>Assists in the identification and resolution of issues, and opportunities and communicates proactively to marketing and sales management</li><li>Establishes rapport and credibility with customers to support key decision makers, and builds relationship with the organization</li><li>Develops and presents business proposal that meets customer’s objectives. Leads pricing and contract negotiation activities with customers to facilitate closure of proposal</li><li>Updates key account plans, including capturing customer engagements in an online CRM system; takes ownership of customer service requests and enquiries.</li></ul> ﻿Requirements: <ul><li>Degree in Science/ Biomedical engineering is preferred</li><li>Preferably 5 years of experience in medical device i.e Butterfly , ultrasound, EEG, iCTG etc particularly roles in sales and marketing, or stakeholders management</li><li>Proven track records in planning, managing or delivering complex cross[1]functional projects</li><li>Good interpersonal and communication skills</li><li>Able to analyze data/insights and translate results into better solutions</li><li>Agile and resilient, able to stay positive in challenging environment and work towards delivering results</li><li>Proven results of delivering customer solutions and achieving business goals</li><li>Excellent verbal and written communication skills, with presentation skills to large groups</li></ul>

Responsibilities: <ul><li>Customer Management and Service Excellence: Act as the primary point of contact for assigned complex, high-priority accounts, ensuring consistent and reliable performance. Manage customer situations, including escalations, from order placement to order delivery while proactively identifying and resolving issues to enhance the customer experience.</li><li>Process Optimization and Problem Resolution: Analyze trends and conduct root cause analyses to address pricing discrepancies, OS&amp;D, and returns. Use tools like SAP, Microsoft Excel and Celonis to drive process efficiencies and implement continuous improvement initiatives.</li><li>Strategic Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Analytics: Use data-driven insights to evaluate and improve order management processes. Develop and present analytics-based recommendations to sales partners and customers, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements.</li><li>Capability Building and Leadership: Lead special projects and continuous improvement initiatives to drive innovation within the order management process. Build individual skills through training and participate in pilots, system testing, and service rehearsals before implementing major changes.</li><li>Manage high-priority customer accounts, ensuring orders are processed correctly.</li><li>Analyze customer issues and provide solutions to prevent recurring problems.</li><li>Work closely with Sales &amp; Finance to resolve pricing, invoicing, and payment discrepancies.</li><li>Support continuous improvement projects and process automation.</li><li>Use SAP &amp; Celonis to track performance and identify trends.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business Administration, Logistics, or a related field.</li><li>Proven ability to manage complex, high-priority accounts while building and maintaining strong relationships with internal and external stakeholders.</li><li>Proficiency in ERP systems (e.g., SAP) and Microsoft Office, with demonstrated ability to leverage data for trend analysis and process optimization.</li><li>Analytical and root cause analysis skills to identify and resolve challenges in order management processes.</li><li>Excellent verbal and written communication skills with the ability to present insights and lead cross-functional projects or initiatives.</li><li>Strong time management skills with the ability to manage competing priorities and consistently meet or exceed performance objectives.</li><li>Advanced English level is mandatory, as this role provides services to US.</li></ul>

Responsibilities: <ul><li>Leadership and Team Management: Lead, mentor, and engage in a team of 3-5 Analysts and Senior Analysts. Drive a high-performance culture through coaching, feedback, and development, ensuring strong team engagement and retention.</li><li>Track and analyze KPIs, SLAs, and team performance metrics, using insights to drive improvements in quality, efficiency, and customer experience.</li><li>Customer and Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, including senior leadership, supply chain, and sales partners, to identify trends and resolve escalated issues.</li><li>Serve as the key point of contact for critical customer service challenges.</li><li>Process Optimization and Continuous Improvement: Proactively identify trends and inefficiencies in the order-to-delivery (OTD) process. </li><li>Leverage analytics and tools like SAP to implement process improvements that enhance customer satisfaction and reduce costs.</li><li>Lead and participate in special projects, system testing, and process pilots to support OTD innovation. Identify and implement new tools and methodologies to enhance operational efficiency.</li><li>Data-Driven Insights and Problem Solving: Analyze complex data to uncover actionable insights and present recommendations to leadership and customers.</li><li>Ensure compliance with policies, including GAAP and SOX, while driving OTD performance metrics.</li><li>Customer-Centered Culture: Foster a service-oriented mindset across the team by championing proactive communication, anticipating customer needs, and delivering innovative solutions that align with business goals.</li><li>Lead a small team, ensuring high performance and engagement.</li><li>Serve as the escalation point for complex order-to-delivery (OTD) issues.</li><li>Track KPIs &amp; analyze trends to improve service quality.</li><li>Identify continuous improvement opportunities (LEAN, process automation).</li><li>Work with internal &amp; external stakeholders to optimize customer service operations.</li></ul> Requirements: <ul><li>Bachelor’s degree required, with supervisory experience managing teams and customer relationships.</li><li>Experience analyzing complex datasets, identifying trends, and presenting actionable insights. Proficient in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Demonstrated ability to lead and develop teams, with a focus on engagement, retention, and high performance.</li><li>Strong collaboration and relationship-building skills with customers and cross-functional teams. </li><li>Experience handling escalated customer issues is essential.</li><li>Knowledge in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Fluent level of English is mandatory with exceptional verbal and written communication skills</li><li>Strong organizational and time management skills, with the ability to prioritize competing demands and deliver results in a dynamic, fast-paced environment.&nbsp;</li></ul>

Responsibilities: Safety and Quality: <ul><li>Proactively drive outstanding performance in Safety and Quality in Delivery Operations</li><li>Responsible for driving a culture of Safety and Quality throughout the organization</li></ul> Customers: <ul><li>Establish and promote service-minded culture and outside-in thinking in Delivery Operations</li><li>Capture and feed Voice of Customer throughout Delivery Operations</li><li>Ensure customer-centricity in all projects by understanding and serving customer needs and proactive communication throughout the project (i.e., transparency, flexibility, and dependability</li></ul> Management and people development: <ul><li>Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for Delivery Operations that align with the organization’s overall vision</li><li>and its current and long-term business objectives&nbsp;</li><li>Lead, evaluate, and develop the operations team(s) and professionals to achieve the established budget, safety, quality and customer satisfaction goals. Identify and address</li><li>competence development needs for Delivery Operations managers, project managers, supervisors and support functions Installation</li><li>Drive efficient, safe, and high-quality installation operations in line with company method</li><li>Ensure quality of resourcing and manage Installation capacity and competences</li></ul> Project Management: <ul><li>Ensure that company adds value to customers’ projects with seamless and reliable project delivery</li><li>Drive proactive identification and execution of value-add services and change order opportunities</li><li>Drive profitable, reliable and efficient project management practices in line with company met</li><li>Manage and develop required project management competences</li></ul> Delivery Operations management: <ul><li>Own company Way Delivery Operating model in the Unit</li><li>Ensure solid cross-functional Sales &amp; Operations Planning</li><li>Drive high-quality order book management (scheduling and revenue/cost forecasting)</li><li>Actively improve Sourcing &amp; Logistics performance with respective functions</li><li>Actively drive good co-operation, alignment and synchronization with relevant Supply Units</li></ul> Business performance: <ul><li>Set targets for Delivery Operations, follow business performance and give actionable feedback based on business metrics</li><li>Constantly identify gaps and improvement opportunities in sales volume, CMII and costs, and drive actions to improve business line performance</li><li>Establish operating budgets and monitor customer service, safety, quality and financial performance to optimize resources and priorities investments</li><li>Ensure effective deployment and benefit realization of company Way and local initiative</li><li>Provide input and feedback about changes needed to company Way</li></ul> Other <ul><li>May have the responsibility of Frontline Customer Solutions Engineering operations</li><li>May have the responsibility of Frontline Quality &amp; Environment operations</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering or related disciplines.</li><li>Have a good understanding about escalator and elevators.</li><li>Excellent in leadership management.</li><li>Good command of English.</li><li>Proven track record of P&amp;L, business planning &amp; controlling, budgeting and long term planning processes.</li></ul>

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163 financial system Jobs found

IBP Manager

Product Manager (Pharma)

Head of HSE, Horn of Africa

Payroll Analyst

Azure Cloud Administrator

Customer Quality Engineer

Key Account Manager Medical Device

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Head of Delivery Operations

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163 financial system Jobs found

IBP Manager

Product Manager (Pharma)

Head of HSE, Horn of Africa

Payroll Analyst

Azure Cloud Administrator

Customer Quality Engineer

Key Account Manager Medical Device

Customer Service Advisor (Senior Analyst)

Customer Service Associate Manager

Head of Delivery Operations

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.