Technical Support Engineer

Staff Quality & Reliability Engineer

Principal Signal Integrity Engineer

Fiber Optic Product Development Engineer

122699 Injection Molding Technician

118175 Molding Manufacturing & Process Development Engineer

122178 Sr R&D/Product DVL Engineer

123106 Principal R&D/Product DVL Engineer

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors.</li><li>They design, recommend revisions, and install quality control systems, develop, and document analytical methods for establishing the reliability of products and their components, and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment.&nbsp;</li><li>They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product compliance, the implementation and management of technical and testing</li><li>standards and specifications, quality control and reliability programs governing materials, products, and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action, and customer communication.</li><li>Develop, implement, and maintain quality management systems (QMS) and reliability standards.</li><li>Design and conduct tests to validate product quality, performance, and durability.</li><li>Conduct root cause analysis (RCA) of product defects, failures, or non-conformance issues.</li><li>Ensure products meet industry standards and regulatory requirements (e.g., ISO, ASTM, or other applicable certifications).</li></ul> Requirements: <ul><li>10 or more years of experience in Quality or Reliability Engineering.</li><li>Bachelor’s degree in engineering, Quality, or a related technical field.</li><li>Demonstrated expertise in quality tools, practices, and procedures.</li><li>8D investigational experience required, including disposition of non-conforming materials, identification of root cause, and driving corrective action</li><li>Working knowledge of ISO 9000, and preferably AS9100.</li><li>MILSPEC experience required</li><li>Testing and reporting requirements.</li><li>Plating process knowledge preferred</li><li>First Article Inspection (FAI) inspection experience</li><li>Process control knowledge.</li><li>Ability to use testing and measurement equipment.</li><li>Successfully worked in a team environment assisting various departments requiring consistent quality assurance systems to succeed.</li><li>Ability to influence and drive cross-functional teamwork and work well with internal and external customers and other cultures.</li><li>Highly Desirable: Knowledge &amp; experience in acceptance and reliability testing of connectors or similar devices</li></ul>

Responsibilities: <ul><li>Subject matter expert in signal integrity design, simulation and validation activities through product development cycles</li><li>Establishing signal integrity design performance/functional requirements for new products</li><li>Performing signal integrity simulations for multiple high-speed standards on each product.&nbsp;</li><li>This includes determining the correct simulation methodology and setup to use, as well as a good understanding of the criteria for each interface.</li><li>Performing PCB design schematic and layout reviews</li><li>Creating actionable recommendations based upon design reviews and simulation results</li><li>Guiding connector design and component qualifications from a signal integrity standpoint.&nbsp;</li><li>Making data driven decisions about the product functionality and areas for improvement.</li></ul> Requirements: <ul><li>Bachelor’s degree in Electrical Engineering; Masters Degree preferred</li><li>Minimum of 10 years of relevant work experience in electrical Design, RF design or PCB design</li><li>A solid understanding of electromagnetic theory and electrical circuit behavior&nbsp;</li><li>Expert with Signal integrity analysis tools (Agilent ADS, Ansys HFSS, CST, or equivalent tools)</li><li>Expert with 3D CAD tools (SpaceClaim preferred, AutoCAD, Creo, or equivalent)</li><li>Expert with high-speed test equipment (VNA, TDR, BERT)</li><li>Expert with interconnect design or electronic packaging, with a preferred focus on high-speed differential connectors and/or cable assemblies, RF connectors, and channel integration.</li><li>Expert with printed circuit board layout and design (Altium preferred), fabrication and assembly, especially as associated with connector FP and card-edge interfaces</li><li>Proficient with data analysis techniques, appreciation for design geometry tolerance impacts, and HVM qualification.</li><li>Experience with physical layer communications systems and architectures.</li><li>Fluent in English (both verbal and written)&nbsp;</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.</li><li>Expert in analytical capabilities to interpret simulation and lab data to identify issues and provide solutions to fix identified problem.</li><li>Learning Capability: Open minded, coachable, willing to learn new skills, and motivated to grow</li><li>Pro-active in identifying complex situations, providing solutions, and driving improvements to evolving procedures</li><li>Experience writing technical papers and presenting to BU-level organizations, external conferences, and critical customer contacts</li><li>Proficient at owning project SI responsibilities and driving team actions across multi-discipline engineering &amp; manufacturing teams</li></ul>

Responsibilities : <ul><li>Product design, including but not limited to, fibre optic connector and termini design, fibre optic cable assembly design, fibre optic flex cable assembly design.&nbsp;</li><li>Support development of fibre optic interconnect systems&nbsp;&nbsp;</li><li>Liaison to Manufacturing plant locations&nbsp;</li><li>Create Engineering Change Requests (ECRs)&nbsp;&nbsp;</li><li>Make changes to drawings in SolidWorks/CREO/ZWCAD to support UK MIL or General Market Controlled ECR/ECNs&nbsp;</li><li>Address requests for product extensions, drawing changes, engineering quotes.&nbsp;</li><li>Handle requests to get part extended and costed SAP&nbsp;&nbsp;</li><li>Support Expanded Bean Product Line for changes and product extensions.&nbsp;</li><li>Create design verification test (DVT)/Qual test plans, create test request&nbsp;&nbsp;</li><li>Support/witness testing in the lab,&nbsp;</li><li>DVT/Qual cable assy design/drawings, component modeling/print creation,&nbsp;</li><li>Participate in DFMEA/PFMEA&nbsp;&nbsp;</li><li>Support design review preparation/presentation&nbsp;&nbsp;</li><li>Model shop requests&nbsp;</li><li>Support build or build prototype parts.&nbsp;&nbsp;</li><li>Working knowledge of manufacturing processes.&nbsp;</li><li>Proficient with MS Office software.</li></ul> Requirements : <ul><li>Fiber optic or rugged fiber optic connector and termini development background</li><li>Degree in appropriate discipline or equivalent work experience with fiber optic connectors, cables, termini, etc&nbsp;</li><li>Fiber optic cable assembly development experience&nbsp;</li><li>Support and lead product development through the product development life cycle&nbsp;</li><li>Experience with Solid works, CREO and Autocad&nbsp;&nbsp;</li><li>Tolerance analysis&nbsp;&nbsp;</li><li>5-8 years design and new product development experience, preferably with electronic or optoelectronic related assemblies, hardware, and components</li></ul>

Responsibilities: <ul><li>VAVENPI project mold to complete the sampling work and make FSR samples</li><li>Analyze abnormal molds in the process of mold sampling, summarize improvement plans, and make suggestions</li><li>Improvement of abnormal quality process and mold, optimization of common defects of products (short shot, bubbles, burns, weld marks, burrs, size)</li><li>Be able to provide repair solutions for abnormal problems according to the on-site production status, and assist in mold maintenance</li><li>53P standard molding parameter table production</li><li>Assist the team with difficult problems to troubleshoot and solve difficult problems</li><li>Experiment, promotion and application of new injection molding technology</li></ul> Requirements: <ul><li>More than 5 years of relevant work experience as an injection molding process engineer;</li><li>Master the production and process of injection molding products, and master the injection molding process of connectors;</li><li>Proficient in the material characteristics and processing parameters of plastics;</li><li>Master the principle, structure, function and maintenance of injection molds, and have the ability to assemble and repair conventional molds;</li><li>Familiar with the overall development process and acceptance process of injection mold trial production; Summarize according to the mold test problems and maintenance plans;</li><li>Able to operate Sumitomo, Fanuc injection molding machines and peripheral equipment;</li><li>Master the ability to find the best process through the waveform analysis of the injection molding machine, and set the process parameters of the best molding cycle and the best product rate;</li></ul>

Responsibilities: <ul><li>Has strong impact in Advanced Manufacturing Technology Roadmap driven development projects.</li><li>Drives for excellence in existing Stamping technologies and methods.</li><li>Strives to implement optimized or new manufacturing technologies to provide improved processes and tolerance control.</li><li>Act as a liaison between the Advance Manufacturing Process team and the manufacturing sites teams to collaborate with Product Development in the optimization of part and product designs for manufacturability, providing stamping simulation and process master knowledge and expert application of stamping processes to realize product samples and prototypes.</li><li>Provides stamping simulation and process master knowledge and project management to liaise the Advance Manufacturing Process team and the manufacturing sites teams, deploying optimized or new stamping processes to realize advanced manufacturing technology development projects.</li><li>Acts as the binding element between product development and advanced manufacturing &amp; process engineering, ensuring the effectiveness and efficiency of this critical interface.</li><li>Designs, develops, and qualifies stamping processes in compliance with company EH&amp;S, quality and production standards, as well as recognized best in class and industry standards.</li><li>Documents all related processes in applicable company systems.</li><li>Supports supply chain to verify related suppliers’ compliance and capability.</li><li>Initiates and implements stamping related programs to continuously improve quality, cost and cycle time.</li><li>Maintains and adheres to all appropriate specifications, regulatory and customer requirements.</li><li>Applies stamping process mastery to resolve significant / unique / complex issues, where analysis of situations or data requires an in-depth evaluation of variable factors.</li><li>Exercises considerable latitude in determining objectives and approaches to assignment, performing work without appreciable direction.</li><li>Drives results primarily through collaboration and influence, not through direct reporting relationships.</li><li>Provides training and mentorship to other professional employees.</li><li>Provides measurable input to the objectives and goals of the department in support of the function and business unit strategies.</li></ul> Requirements: <ul><li>Minimum 12 years of related experience.</li><li>Bachelor’s Degree (Mechanical Engineering or related) required, Master’s preferred.</li><li>Demonstrates stamping simulation and process mastery (tool design, process optimization, capability, troubleshooting).</li><li>Tight tolerance electrical connector experience is a plus!</li><li>Working knowledge with quality tools (FMEA, Six Sigma, DOE, 8D/Continuous Improvement), is a plus!</li><li>Fluent in English (read, write, and speak).</li><li>Broad knowledge of stamping, plating, and assembly processes for connectors and sockets is desired.</li><li>Practical application of MS Office software (Word, Excel, PPT, Project, &amp; Outlook).&nbsp;</li><li>Broad project management skill and experience – Ability to work on several projects at once.</li><li>Based in China-Qingdao or the Philippines-Batangas mfg. sites and willingness to travel up to 25% average.</li></ul>

Responsibilities: <ul><li>Lead the development of power connector solutions, including sockets, high-speed connectors, and cable assemblies, from market definition through production and release, collaborating closely with customers, Product Managers, Sales, and Field Application Engineers to gather actionable Voice of Customer (VOC) insights.</li><li>Conceive innovative concepts for power connector products and perform feasibility studies, conducting mechanical and thermal simulations to evaluate design performance in real-world conditions.</li><li>Develop engineering evaluations and proposals focused on power connector applications, creating detailed designs, including 2D and 3D drawings, and performing Design Failure Mode and Effects Analysis (DFMEA) and tolerance analysis.</li><li>Build prototype samples of power connectors, conduct validation testing to ensure compliance with performance and safety standards, and complete product qualification processes to finalize specifications.</li><li>Provide technical support to Operations, including Quality and Production teams, to enhance efficiency and ensure safe product launches, proactively resolving product-related issues and managing Engineering Change Notifications (ECN) and Product Change Notifications (PCN).</li><li>Develop a deep understanding of market trends and customer needs in power connectivity, fostering connections between business engineering teams and customer engineering teams to deliver optimal solutions.</li><li>Follow the LEAN Product Development (LEANPD) Project Process to ensure timely completion of new product development projects while adhering to quality standards and budget constraints, driving product development through stage-gate reviews.</li><li>Collaborate with global manufacturing resources, procurement, and external suppliers to meet technical, quality, and cost objectives specific to power connectors, providing thorough technical support to customer-facing teams.</li><li>Execute comprehensive technical documentation, including design drawings, engineering change notices, and design history files, ensuring all documentation reflects product specifications and development processes.</li><li>Engage in continuous improvement initiatives to enhance design and manufacturing processes for power connectors, utilizing data-driven insights to optimize product performance and efficiency.</li></ul> Requirements: <ul><li>Bachelor’s degree in Mechanical Engineering or equivalent work experience</li><li>Generally requires 5 years of relevant mechanical engineering experience with electrical components or devices, mechanical structure design, manufacturing tooling development (stamping, molding, assembly), or manufacturing process development</li><li>Knowledge in relevant mechanic design and development, including but not limited to, material selection, tolerance analysis, DFMEA, product qualification, etc.</li><li>Proficient in 3D CAD applications (Creo preferred) with experience in 3D solid&nbsp;modeling including sheet metal, 2-D drawings, PDM link Data Manager&nbsp;and general knowledge in design applications such as Spaceclaim, Solidworks, or others used&nbsp;only in concept stage&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Occasional user of finite element analysis software (Ansys, Workbench)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Proficient in developing and writing design objectives for product specifications</li><li>Basic knowledge in raw material, industry standard, and product application</li><li>Basic knowledge in manufacturing process (machining, molding, stamping, plating, assembly, etc.) [Note must have knowledge of 3 of the 5]</li><li>Basic knowledge of quality tools (FMEA, 6 sigma, DOE, etc.)</li><li>Proficient using MS office software (Word, Excel, PPT, Outlook, MS Teams, etc.)&nbsp;</li><li>Proficient in geometric tolerancing&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Fluent in English (both verbal and written)&nbsp;</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.</li><li>Proficient problem solver – able to handle moderate complexity situations and use data analytics and critical thinking to reach logical conclusions with general direction</li><li>Solid organizational and time management skills with an ability to manage and execute multiple tasks/deadlines/projects simultaneously under general direction.</li><li>Ability to prepare and present customer facing solutions to accurately communicate design concepts and engineering proofs.</li></ul>

Responsibilities:&nbsp;<ul><li>Subject matter expert in signal integrity design, simulation and validation activities through product development cycles</li><li>Establishing signal integrity design performance/functional requirements for new products by closely engaging with front teams / lead customers&nbsp;</li><li>Performing signal integrity simulations for multiple high-speed standards on each product. This includes determining the correct simulation methodology and setup to use, as well as a good understanding of the criteria for each interface.</li><li>Driving product development for business success</li><li>Engaging in innovative simulation and test tool improvement and process enhancement</li><li>Driving best practices and efficiency in connector design and component qualifications from a signal integrity standpoint.</li><li>Being a mentor and teacher to other engineers across disciplines / BUs, writes and presents technical papers at internal and external conferences.</li><li>Being an expert in analyzing competitive products and driving internal &amp; competing IP positions</li></ul> Requirements:&nbsp;<ul><li>Bachelor’s degree in Electrical Engineering; Masters Degree preferred</li><li>Minimum of 10 years of relevant work experience in electrical Design, RF design or PCB design</li><li>A solid understanding of electromagnetic theory and electrical circuit behavior</li><li>Expert with Signal integrity analysis tools (Agilent ADS, Ansys HFSS, CST, or equivalent tools)</li><li>Expert with 3D CAD tools (SpaceClaim preferred, AutoCAD, Creo, or equivalent)</li><li>Expert with high-speed test equipment (VNA, TDR, BERT)</li><li>Expert with interconnect design or electronic packaging, with a preferred focus on high-speed differential connectors and/or cable assemblies, RF connectors, and channel integration.</li><li>Expert with printed circuit board layout and design (Altium preferred), fabrication and assembly, especially as associated with connector FP and card-edge interfaces</li><li>Proficient with data analysis techniques, appreciation for design geometry tolerance impacts, and HVM qualification.</li><li>Experience with physical layer communications systems and architectures.</li><li>Fluent in English (both verbal and written)</li><li>Ability to work in a global environment – able to accommodate varying time zones and capable of collaborating with individuals across geographies.</li><li>Expert in analytical capabilities to interpret simulation and lab data to identify issues and provide solutions to fix identified problem.</li><li>Learning Capability: Open minded, coachable, willing to learn new skills, and motivated to grow</li><li>Pro-active in identifying complex situations, providing solutions, and driving improvements to evolving procedures</li><li>Experience writing technical papers and presenting to BU-level organizations, external conferences, and critical customer contacts</li><li>Proficient at owning project SI responsibilities and driving team actions across multi-discipline engineering &amp; manufacturing teams</li></ul>&nbsp;Nice to Have Skills/Experience: <ul><li>&nbsp;Experience with interconnect design, including socket/connector/cable/cable assembly design (high-speed twinax cables, direct attach copper (DAC) cables), and/or RF antenna, RF sub-system</li><li>Design experience with communication systems (high-speed servers, switches, routers, storage, antennas, RF front end or similar systems)</li><li>Solid presentation skills with an ability to clearly communicate technical concepts to diverse audiences in English</li><li>Strong organizational and time management skills with an ability to manage and execute multiple tasks/deadlines/projects simultaneously with limited direction.</li><li>Six Sigma methodologies or other strong data analytics background.</li><li>Printed circuit board design, fabrication and assembly (Altium, AutoCAD)</li><li>Experience in project leadership, especially as it applies across design, development &amp; manufacturing teams</li><li>Test equipment (oscilloscope, vector network analyzer, BERT)</li><li>Signal conditioning techniques (equalization, amplification)</li><li>Direct customer design and support experience</li><li>Application and test knowledge of high-speed devices and equalization techniques</li></ul>

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8 fiber optic connectors Jobs found

Technical Support Engineer

Staff Quality & Reliability Engineer

Principal Signal Integrity Engineer

Fiber Optic Product Development Engineer

122699 Injection Molding Technician

118175 Molding Manufacturing & Process Development Engineer

122178 Sr R&D/Product DVL Engineer

123106 Principal R&D/Product DVL Engineer

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8 fiber optic connectors Jobs found

Technical Support Engineer

Staff Quality & Reliability Engineer

Principal Signal Integrity Engineer

Fiber Optic Product Development Engineer

122699 Injection Molding Technician

118175 Molding Manufacturing & Process Development Engineer

122178 Sr R&D/Product DVL Engineer

123106 Principal R&D/Product DVL Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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Contact Us

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.