Digital Planning & Governance Manager

Enterprise Architect

ServiceNow Consultant

Junior Counsel

Visual Merchandiser

Senior Learning & Development Manager, Frontline

Tech Lead - Commerce

AV Manager

Retail & Education Manager - Fragrance

Executive Assistant- Legal & IT

Responsibilities: Digital Strategy Development:&nbsp; <ul><li>Develop and implement digital strategies to align with the organizations overall objectives.&nbsp;</li><li>Ensure integration of digital plans across various departments.</li></ul>&nbsp;Governance and Compliance:&nbsp; <ul><li>Establish and maintain governance frameworks to ensure compliance with digital policies and regulations.&nbsp;</li><li>Monitor and report on compliance and risk management related to digital initiatives.</li></ul>&nbsp; Project Management:&nbsp; <ul><li>Oversee digital projects from conception to completion, ensuring timely delivery within budget.&nbsp;</li><li>Coordinate with cross-functional teams to ensure seamless execution of digital plans.</li></ul>&nbsp;Data Management and Analytics:&nbsp; <ul><li>Develop and implement data governance policies.&nbsp;</li><li>Utilize data analytics to inform decision-making and optimize digital performance.</li></ul>&nbsp;Stakeholder Management:&nbsp; <ul><li>Engage with key stakeholders to gather requirements and ensure their needs are met.&nbsp;</li><li>Communicate digital plans and progress to senior management and other stakeholders.</li></ul>&nbsp;Continuous Improvement:&nbsp; <ul><li>Stay updated with the latest digital trends and technologies.&nbsp;</li><li>Implement continuous improvement processes to enhance digital capabilities.&nbsp;</li><li>Responsible for developing and maintaining a quarterly and annual plan for the Digital organisation.&nbsp;</li><li>Aligning with business and our delivery partners, managing the budget and support the management of our strategic partner contracts.&nbsp;</li></ul> Requirements: <ul><li>Proven experience in digital planning, governance, or a related field.</li><li>Excellent communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Leadership and team management capabilities.</li><li>Experience managing digital projects and working with cross-functional teams.</li></ul>

The Role:This role is responsible for bridging the gap between IT Strategy and its execution through effective Enterprise Architecture Management. The Enterprise/Solution Architect will lead the development and implementation of application and technology roadmaps, ensuring alignment with overall business objectives. This role demands a strong understanding of emerging technologies, industry best practices, and the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.Responsibilities:Strategic Planning & Alignment:Connect IT strategy to execution through Enterprise Architecture Management.Develop and drive application/technology landscape strategies based on IT Strategy/Portfolio analysis.Create and manage the architecture roadmap for application portfolio transformation across various business domains.Technology Research & Recommendations:Research and stay informed on market trends, competitive landscapes, and emerging technologies.Recommend technologies, standards, methods, and tools to support both long-term strategic and short-term tactical business objectives.Provide guidance and recommendations on enterprise architecture strategies, blueprints, principles, patterns, processes, and methodologies.Governance & Compliance:Lead the enterprise architecture design authority governance.Collaborate with project architects and managers to ensure architectural compliance across projects.Experience & Expertise:Proven track record of developing and delivering enterprise-wide technology architecture plans that simplify and standardize applications.Extensive experience and knowledge in the CPG (Consumer Packaged Goods) industry.Strong understanding of solution design and delivery for applications and technologies related to Omni-Channel Ecommerce, CRM, Retail, Sales & Marketing, Finance & Supply Chain business processes.Knowledge of Salesforce Technologies (SFCC, SFMC, SFSC, Lightning & CG Cloud, etc.) is a plus. Proven ability to lead and guide IT and business stakeholders on target enterprise capability blueprints.Expertise in providing architecture recommendations for Cloud solutions (Azure, AWS, GCP), Enterprise integration patterns (API, Event, ESB), and Business Intelligence/Master Data Management technologies.Communication & Collaboration:Excellent communication skills with the ability to create impactful presentations. Ability to explain complex technical information effectively to both technical and non-technical audiences.Strong collaboration and interpersonal skills with a proven ability to influence stakeholders indirectly.Experience working with cross-functional teams and driving change within an organization.Project & Time Management: Ability to manage and deliver on both short-term and long-term goals. Strong project management and process experience, including accurate resource, timeframe, and budget estimation for projects and deliverables.Requirements:Bachelor's/Master's degree in Computer Science or equivalent experience in a technology-related field.8-12 years of strong technology experience, with a minimum of 3 years specifically in enterprise architecture.Certifications in industry-recognized standards such as TOGAF, Salesforce, Microsoft Azure/PowerPlatform, GCP, etc. are preferred.

Responsibilities:Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.Design, develop, and implement custom ServiceNow applications and solutions.Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.Create and manage workflows, UI policies, business rules, UI actions, and client scripts.Integrate ServiceNow with external systems via APIs, web services, and other technologies.Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.Troubleshoot and resolve issues related to the ServiceNow platform.Work closely with business stakeholders to gather and analyze requirements.Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.Implement ServiceNow best practices for development and administration.Maintain comprehensive documentation for system configurations, processes, and procedures.Requirements: Bachelor’s Degree in Computer Science, Information Technology or related field.8+ years of experience in ServiceNow development and administration.Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules is mandatoryStrong communication and interpersonal skills.Experience with Java Script, Flow Designer, Orderguide.

Responsibilities: <ul><li>This role supports the Legal &amp; Privacy Head’s daily functions and is a strong ambassador to the trusted ‘gate-keeper’ objectives across sales, marketing, operations, purchasing and other business stakeholders.&nbsp;</li><li>The activities include handling the day-to-day legal team administration linked to business needs.</li><li>Co-ordinate the roll-out of legal / compliance training across all regional hub offices with key focus across commercial, purchasing, and regulatory forms related to the distribution of consumer goods globally in Chinese and English.&nbsp;</li><li>Knowledge of the travel retail distribution channel an advantage.</li><li>Multi-task and be organised across various delegations, ‘ad-hoc’ administrative tasks and assignments.</li><li>Take part in developing internal control initiatives whilst anticipating legal and reputational risks, actively listening, reviewing, and drafting forms, as required.</li><li>Develop and roll-out contract life cycle processes with company stakeholders to finalise forms externally.&nbsp;</li><li>Constructively challenging the status-quo and breaking barriers for effective ‘ways-of-working’.</li><li>Facilitate various projects through the co-ordination, drafting forms and checking thoroughly the processes for compliance.</li><li>Have attention to detail with a proven ability to optimise limited business resources, work collaboratively with different cultures and adapt to agile ways-of-working.</li></ul>&nbsp;Requirements: <ul><li>2 to 4 years of work experience with relevant university qualifications in Law.&nbsp;</li><li>Additional qualifications in business, political science, tax, compliance, languages and communications, will be highly regarded.</li><li>Mandarin Chinese (written + spoken, preferably) to assist in China Hub local form review and staff training.</li><li>Detail-oriented, self-starter and comfortable working independently (in a small team setting) with relevant private practice training and in-house work experience, having proven stakeholder management with a ‘can-do’ mindset.</li><li>Strong awareness and interest in the business of luxury and FMCG brands. Has an entrepreneurial mindset with curiosity across all aspects of B-2-B retail and the end-consumer journeys. Knowledge of the digital marketing and social platform space (i.e., AliPay, Douyin, WeChat, Weibo, Ctrip, etc.) is an advantage.</li><li>Displaying strong awareness over legal issues and curiosity on global consumer trends in the Asia-Pacific region (i.e., digital retail, data-privacy protections, competition, bribery/corruption, customs/trade, etc.).</li><li>Direct mentorship opportunities from daily business interactions across the organisation as well as continuous professional development offered on various topics (i.e., business, soft-skills, etc.)</li></ul>

Responsibilities:Launch Development - PlanningPLV – manage newness & Institutional display design, concept adaptation, order forecast, production and allocation Visual – process cropping adaptation, planning with language strategy and validation Retro planning – implement launches following marketing calendar in a timely mannerLaunch Development - Execution:Counter update – organize all in store soft merchandising materials to enhance POS retail excellence consistently Promotions / HPP – execute project management from design à technical input à production à installation à rectification à report & record Guideline & Planogram – provide comprehensive display guidelines and planogram for operation team’s (RM / BA / agents) references on floor Report – maintain systematic photo report & records for presentation or review use Shop visit – conduct market visit in order to experience the execution and VM strategy in person & evaluate competitors’ performanceCounter Opening:Closely collaborate with Retail Design & Project Coordination teams Estimate opening costs of VM collaterals Integrate a precise list of VM materials for Project Coordination logistics arrangements Customize production of specific staging PLV Establish counter opening display guideline (indicating visual plan, PLV display guide and planogram) Update VM database, PLV allocation chart and visual list regularly to maintain accurate coverage of future launches Function as gate keeper to prevent Retail Design teams from various counter configuration’s developmentMega Event / Popup:Contribute VM expertise for PR / KOL / media purposed events Proceed project bidding to nominate appropriate vendors Provide technical and practical advices Participate factory check for structural review and QC Retail & Merchandising Department Communication Hub:Facilitate decision making through communication and negotiation Within Merchandising team – between RD & PE Within – between DMI / TRM / Asia Zone Within TRAP – between Marketing / Commercial / Finance / Purchasing / Strategic Business Development External – Contractors & vendors / Design Agency / Retailers / Airport Authorities Budget:Formulate annual budget and review periodically PLV development for both newness & institutional (order from DMI / Asia Zone / local production) Counter update cost (visual printing, guideline and installation) Promotion cost (design, production, installation and photo shooting) Requirements:Bachelor’s degree or above preferable in Visual Design, Visual Merchandising, or related discipline Minimum 3 years’ experience in visual merchandising, strong in project management, PLV developments & budget management in retail industry, preferably travel retail. Candidates with more years of experience, can be considered for Senior role. Fluent in English and Mandarin (Read & spoken, to work with Chinese counterparts)Proficient in Adobe Illustrator, Photoshop, InDesign, Microsoft Office Excel, PowerPoint and Sketchup Entrepreneur spirit, organized and detail-oriented, teamwork spirit; able to work independently

Responsibilities:Ownership:Collaborate with business and P&C leaders to set up and execute global learning and development processes (assess competence development needs, create learning methods and solutions, develop training center and trainers, deliver and manage training) to meet short- and long-term competence goals for the businessHelp to set global/local priorities and budget for competence development based on the strategy and business goals, work with P&C, business and L&D network to make global/local plans for competence development. Help business to define business impact and learning outcomes for competence development programs.Provides consultation for P&C, managers and employees with questions about learning and development, and advise on the different learning and development approaches for business outcome and support.Owns the annual Frontline Training Plans and contributes to One P&C team, executes L&D plans with impact together with P&C community.Drives local business agenda with L&D expertise, challenges and concludes L&D deliveries that improve business results.Works closely with Cluster/FL business leaders and P&C colleagues to drive L&D agenda as well as consult on development. Provides L&D services and delivers selected trainings for the cluster/FL.Governs and consults on learning needs by broadening stakeholders’ views on what gets solved with training and what is something else.Leads P&C Services training coordinators for the cluster/FL to optimal efficiency and value.Focuses on field training discipline, data accuracy and KPIs transparency including improvement suggestions.Develops learning assets e.g. Training Centers towards full utilization & impactEnsures relevant learning offering and L&D operational excellence across cluster/FL in sync with Area and Global L&D direction.Responsible for development and performance management of the L&D team in the Front line.Contribute:Communicates continuously L&D value, services and operating model to all relevant cluster/FL stakeholders Facilitates and promotes learner centric learning culture.Acts as a project manager for certain learning projects such as induction renewal.Impacts Area and global L&D by explicitly articulating cluster/FL learning needs and offering feedback.People leader, network management:Lead cluster/FL L&D teams’ engagement and recognition for business relevance and learning impact with transparency and data.Leads and manages internal trainer networks across the cluster/FL.Level of decision making:Responsible for L&D KPIs and business metrics for cluster/FL level for non-technical and technical competence developmentContribute to big picture as member of Area L&D Leadership TeamCoE Budgeting for cluster/FL (OPEX and Capex)Performance metrics:Priority learning solutions management/adoption % for cluster/FLMandatory field certifications for safety and methods in place & valid for all field operatives in cluster/FLExternal spend on training vendors & venues in cluster/FLField Trainer utilization, TC utilization, learning solution reach, and NPS in cluster/FLWorkday Learning data quality (Learning management system) LMSGlobal learning offering utilization vs. local offering quantity in cluster/FLInternal trainer pools strength and retention in cluster/FLP&C Services / training coordination satisfaction for cluster/FLRequirements:Master’s degree in human resources, education, or related field10+ years of experience in learning and development, including designing, implementing and evaluating training programs, preferably in multinational company.Experienced in managing learning needs and priorities through business partnering and data analysis.Good leadership and influencing skills.Proven experience in managing and leading a team of learning professionals.Proven facilitation and team coaching skillsExcellent business communication and interpersonal skills with the ability to interact effectively with stakeholders & employees at all levels of the organization.Ability to identify competence development needs and translate the needs into competence development plans for various functions and units.Experience and ability to facilitate workshops / planning meetings with various stakeholders.Ability to plan and manage initiatives effectively

Responsibilities:The Digital Consumer Engagement Products portfolio plays a critical role in delivering our Smoke-Free Future.We are enabling digital services to our consumers and retailers by building platforms to communicate our vision to broader society.Together with talent from multiple business and technology functions across our footprint, we are delivering a premium experience for our consumers.As a Back-End Tech Lead in the Commerce domain, you will have the opportunity to build high value, differentiating and impactful solutions and applications that will interface with our customers and support the development, production, and user experience of our products.The ideal candidate would be an enthusiastic self-starter with deep expertise in complex back-end structures capable of working with different integrated systems.Requirements:Bachelor’s Degree or higher in Computers Engineering or Software Engineering or related field with appropriate experience in backend solutions.5+ years of confirmed experience as a back-end software developer and experience in developing cloud-enabled products.Experience in software design patterns and software architecture.In-depth understanding of API integrations, Event Driven and Microservices architecture, cloud technologies.Expertise on architecture transformation, modular/composable architecture, evolutionary architecture and working in a product-based setup.Strong knowledge and advocate of clean code principles.Proven experience in source code versioning tools, e.g. Bitbucket or GIT.Experienced in Node.js (Javascript / Typescript) and with a good understanding of SQL among others. Knowledge of SAP Hybris is a plus.Exposure to multi-country solutions.Experience with CI/CD pipelines – Jenkins preferred.Experience in handling Microservices that leverages AWS Lambda, EC2, API Gateways.Experience with cloud infrastructure platforms (e.g., AWS, Azure, GCP) and logging and monitoring frameworks such as SIEM or Splunk.Experience in implementing and managing observability tools such as Grafana, Prometheus, and ELK stack.Experience with designing and implementation of both relational and non-relation databases.Knowledge of Order to Cash processes: order management, billing, eInvoice, pricing & promotions.

Responsibilities:Lead and mentoring of AV team, to provide L1 and L2 support to users for AV in conference room, and AV devices/system (i.e. Creston, MS Teams).Lead cross function team in rolling out AV & UC related projects, in coordinating with involved vendors.Lead cross function team in participating of customer’s major event/meeting taking place over UCaaS platform, from dry-run sessions to the completion of the actual event/meeting.Oversee Hub Room operations.Other Skills, Knowledge, Abilities:Knowledge of public and private hybrid data cloud solutionsAbility to discuss technical issues effectively with technical professionals as well as non-technical users.Strong understanding of the software development lifecycle and development methodologies.Excellent communication, problem-solving and organizational abilities.Ability to work independently and be result oriented.Strong analytical skills to include the understanding and documentation of business/clinical processes and the ability to identify opportunities to improve processes through technology.Excellent communication skills in both written and verbal presentation.Demonstrates effective communication with senior management and vendors.Ability to work well with people from different disciplines with varying degrees of technical experience.Ability to provide leadership and promote teamwork.Ability to manage project implementation teams and individuals and monitor the deliverables of each team to ensure milestone completion.Demonstrates ability to mentor staff and assist them in attaining desired results based on individual goals and objectives.Effective interpersonal skills.Consultative approach to working with users in assessing needs and requirements.Ability to manage multiple tasks with ease and efficiency.Ability to effectively manage change.Requirements:Bachelor’s Degree in Computer Science, Information Technology or related field.A minimum of 10 years of experience with modern Digital Audio Video technology and End User computing experience is needed.

Responsibilities: Establish strategic direction and drive the team to follow in an effective and simple framework for respective BU and regionsDefine Training Strategy per Brand in Travel Retail Asia perimeter, adapt modules per countries based on specific needs in connection with commercial teamMonitor feedback, comprehend, and articulate impact of implemented training activities to the businessElevate and transform education approach to cater to learners’ behaviour to maximize learning outcome while accelerating O+O learning landscapeAlign internally (GM, Marketing and Commercial) and work closely with DMI for TR relevant training materials and service excellence activations (e.g. Service Menu) to cater elevated business needs in TR APACLead companies Fragrance Captaincy education projects with cross-divisions retaileducation teams to drive overall fragrance business and market shareFoster and lead Regional Fragrance Taskforce to better understand the market and consumer preferences and transform the learnings into Fragrance development plans to maximize business opportunities across APAC and Generic Fragrance Areas, while enabling peer-learning opportunities On board, manage and upskill Education Managers on relevant skills and knowledge based on evolving business needsIdentify opportunities regarding business development, as a result, translate insights into R&E strategyDevelop talent capability through comprehensive team composition, delegation of tasks and authorities in the team, performance management, and development, succession planning, and talent diversityEnsure Retail Excellence at the POS, define specific Retail and Education actionplans to consumers based on Global Shopper approach with Marketing / Commercial / Global shopper teams to guarantee brand image at the POS in connection with relevant departments (e.g. Marketing, Commercial ,Merchandising)Collaborate with Marketing, Commercial for annual event and on-counter activation plans and counter tool development to ensure the best in-classconsumer journey and increase brand awarenessManage conflicts and negotiations professionally with multi perspective considerationsDefine specific actions plans and modules and implement in the POS inconnection with Commercial teamBalance budget across APAC with P&L impact in view of business needsManage Budget of Retail and Education per brand in their training costs (trips, gifts, uniforms…) and training toolsRecruit, develop and manage team. Act as a trusted advisor to GM, to demonstrate R&E expertise/authority to achieve strategic business prioritiesRequirements: Bachelor’s degree or above preferable in Business, Marketing or related discipline or equivalent professional certificationMinimum 8 years’ experience as Retail Manager or Education Manager in cosmetics and retail environmentStrong communication, influencing and negotiation skills is a mustStrong analytical, conceptual, organizational, and problem-solving skillsCapacity to motivate, coach and train staff, as well as to identify opportunities and propose action plansDemonstrated leadership capacity and people development track recordProven track record of developing processes and standards that enable operational efficiencyStrong sense of aesthetic sensibility and creativity, preferably having an in-depth product and brand knowledgeHigh sense of luxury and service excellence is highly preferredGood understanding of FMCG or beauty industry

Responsibilities:Administrative Support:Manage and maintain the GC and CIO’s schedules, including coordinating meetings, appointments, and travel arrangements.Prepare and edit correspondence, communications, presentations, and other documents.Handle incoming and outgoing communications on behalf of the GC and CIO.Organize and maintain electronic and paper files, ensuring confidentiality and compliance with legal requirements.Project Management:Assist in the planning, execution, and monitoring of departmental projects and initiatives.Coordinate with cross-functional teams to ensure timely completion of tasks.Track and report on project progress, addressing any issues that arise.Legal Support:Conduct legal research and compile data for legal documents and reports.Assist with the preparation, review, and filing of legal documents.Manage and organize legal files and records.IT Support:Assist in coordinating IT-related projects and initiatives.Serve as a liaison between the IT department and other departments, facilitating effective communication.Help in organizing IT documentation and managing IT asset inventory.Meeting Coordination:Schedule, organize, and prepare materials for meetings, including board meetings, executive meetings, and departmental meetings.Take minutes and follow up on action items as needed.Budget and Expense Management:Assist in managing departmental budgets, tracking expenses, and processing invoices.Prepare expense reports for the GC and CIO.Requirements:Bachelor’s degree in Business Administration, Legal Studies, Information Technology, or a related field.Minimum of 7 years of experience in an executive assistant role, preferably within Legal and/or IT departments.Strong understanding of legal terminology, procedures, and IT systems.Exceptional organizational and time management skills.Excellent written and verbal communication skills.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Ability to handle sensitive information with discretion and maintain confidentiality.Strong problem-solving skills and the ability to work independently and as part of a team.Demonstrated ability to manage multiple priorities and meet deadlines.

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28 event organisation Jobs found

Digital Planning & Governance Manager

Enterprise Architect

ServiceNow Consultant

Junior Counsel

Visual Merchandiser

Senior Learning & Development Manager, Frontline

Tech Lead - Commerce

AV Manager

Retail & Education Manager - Fragrance

Executive Assistant- Legal & IT

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Skills

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Location

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28 event organisation Jobs found

Digital Planning & Governance Manager

Enterprise Architect

ServiceNow Consultant

Junior Counsel

Visual Merchandiser

Senior Learning & Development Manager, Frontline

Tech Lead - Commerce

AV Manager

Retail & Education Manager - Fragrance

Executive Assistant- Legal & IT

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

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MODEL JOBS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.