Digital Architect

Senior L&D Manager, Frontline (KSEA)

Business Head - OTC Brands

SAP O2C IT Lead

SAP F2S IT Lead

SAP Application Remediation Lead – Project Manager

Digital Manager

Account Executive

Head of Commercial – Freight  Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Responsibilities: <ul><li>Tactical problem solving and strategic planning of the Digital infrastructure through platform technology roadmaps</li><li>You may be asked to lead or manage a small team of infrastructure architects</li><li>Clear problem and requirement identification ties to business case/value definition</li><li>Design, construct, test and implement process and technology services and systems while adhering to established standards and architecture via leading established methodologies including Agile and Waterfall</li><li>Ensure appropriate documentation is developed in support of value realization</li><li>Plans tasks and estimates the required research and volume of activities to complete work</li><li>Researches issues, develops recommendations and actively participates on project teams to develop solutions to business problems related to a broad range of business and product issues</li><li>Responsible for creating and reviewing Application Architecture for Digital Applications and provide technical leadership in the evaluation of Digital solutions to satisfy business and technical requirements</li><li>Support Solution Architects in development of solution architectures that touches Digital solutions including evaluation, selection and integration of necessary technical components</li><li>Collaborate with Delivery Manager and is able to oversee the entire project life cycle</li></ul> Requirements: <ul><li>Qualifications for a job description may include education, certification, and experience.</li><li>List any licenses or certifications required by the position: TOGAF, ITIL, CPE, AWS, ACE, MCSE, ECM, AIIM, SSL, GCP</li><li>Typically a job would require a certain level of education.</li><li>Employers hiring for the digital architect job most commonly would prefer for their future employee to have a relevant degree such as Bachelors and Masters Degree in Computer Science, Engineering, Technical, Information Technology, Education, Business, Technology, Information Systems, Software Engineering, Mathematics</li></ul>

Responsibilities: Ownership:&nbsp; <ul><li>Collaborate with business and P&amp;C leaders to set up and execute global learning and development processes (assess competence development needs, create learning methods and solutions, develop training centre and trainers, deliver, and manage training) to meet company’s short- and long-term competence goals for the business&nbsp;</li><li>Help to set global/local priorities and budget for competence development based on the company strategy and business goals, work with P&amp;C, business, and L&amp;D network to make global/local plans for competence development. Help business to define business impact and learning outcomes for competence development programs.&nbsp;</li><li>Provides consultation for P&amp;C, managers, and employees with questions about learning and development, and advise on the different learning and development approaches for business outcome and support.&nbsp;</li><li>Owns the annual Frontline Training Plans and contributes to One P&amp;C team, executes L&amp;D plans with impact together with P&amp;C community.&nbsp;</li><li>Drives local business agenda with L&amp;D expertise, challenges and concludes L&amp;D deliveries that improve business results.&nbsp;</li><li>Works closely with Cluster/FL business leaders and P&amp;C colleagues to drive L&amp;D agenda as well as consult on development. Provides L&amp;D services and delivers selected trainings for the cluster/FL.&nbsp;</li><li>Governs and consults on learning needs by broadening stakeholders’ views on what gets solved with training and what is something else.&nbsp;</li><li>Leads P&amp;C Services training coordinators for the cluster/FL to optimal efficiency and value.&nbsp;</li><li>Focuses on field training discipline, data accuracy and KPIs transparency including improvement suggestions.&nbsp;</li><li>Develops learning assets e.g., Training Centres towards full utilization &amp; impact&nbsp;</li><li>Ensures relevant learning offering and L&amp;D operational excellence across cluster/FL in sync with Area and Global L&amp;D direction.&nbsp;</li><li>Responsible for development and performance management of the L&amp;D team in the Front line.&nbsp;</li></ul> Contribute:&nbsp; <ul><li>Communicates continuously L&amp;D value, services, and operating model to all relevant cluster/FL stakeholders&nbsp;</li><li>Facilitates and promotes learner centric learning culture. Acts as a project manager for certain learning projects such as induction renewal.&nbsp;</li><li>Impacts Area and global L&amp;D by explicitly articulating cluster/FL learning needs and offering feedback.</li></ul> People leader, network management: <ul><li>Lead cluster/FL L&amp;D teams’ engagement and recognition for business relevance and learning impact with transparency and data.&nbsp;</li><li>Leads and manages internal trainer networks across the cluster/FL.&nbsp;</li></ul> Level of decision making:&nbsp; <ul><li>Responsible for L&amp;D KPIs and business metrics for cluster/FL level for non-technical and technical competence development&nbsp;</li><li>Contribute to big picture as member of Area L&amp;D Leadership Team&nbsp;</li><li>CoE Budgeting for cluster/FL (OPEX and Capex)&nbsp;</li></ul> Performance metrics:&nbsp; <ul><li>Priority learning solutions management/adoption % for cluster/FL&nbsp;</li><li>Mandatory field certifications for safety and methods in place &amp; valid for all field operatives in cluster/FL&nbsp;</li><li>External spend on training vendors &amp; venues in cluster/FL&nbsp;</li><li>Field Trainer utilization, TC utilization, learning solution reach, and NPS in cluster/FL&nbsp;</li><li>Workday Learning data quality (Learning management system) LMS&nbsp;</li><li>Global learning offering utilization vs. local offering quantity in cluster/FL&nbsp;</li><li>Internal trainer pools strength and retention in cluster/FL&nbsp;</li><li>P&amp;C Services / training coordination satisfaction for cluster/FL</li></ul> Requirements: <ul><li>Master’s degree in human resources, education, or related field&nbsp;</li><li>10+ years of experience in learning and development, including designing, implementing, and evaluating training programs, preferably in multinational company.&nbsp;</li><li>Experienced in managing learning needs and priorities through business partnering and data analysis.&nbsp;</li><li>Good leadership and influencing skills.&nbsp;</li><li>Proven experience in managing and leading a team of learning professionals.&nbsp;</li><li>Proven facilitation and team coaching skills&nbsp;</li><li>Excellent business communication and interpersonal skills with the ability to interact effectively with stakeholders &amp; employees at all levels of the organization.&nbsp;</li><li>Ability to identify competence development needs and translate the needs into competence development plans for various functions and units.&nbsp;</li><li>Experience and ability to facilitate workshops / planning meetings with various stakeholders.&nbsp;</li><li>Ability to plan and manage initiatives effectively&nbsp;</li></ul>

Responsibilities:Account Management: Partner with distributors to create marketing programs and manage key accounts.Sales and Marketing: Develop and execute trade marketing strategies with the support of digital and social media campaigns.Distribution Expansion: Contribute to the launch and growth of our products in the US market and to win new distribution accounts in the US.Relationship Building: Strengthen internal and external relationships to increase lead generation and market share.Financial Acumen: Understand product margin, value chain, and sales P&L to inform marketing and sales strategies.Strategic Planning:Develop and implement the overall strategy for OTC brands to drive growth, market share, and profitability.Identify new market opportunities and trends to keep the brand portfolio competitive.Product Management:Oversee the lifecycle of OTC products, including development, launch, and ongoing management.Collaborate with R&D, regulatory, and quality assurance teams to ensure product standards and compliance.Customer Focus:Understand and address customer needs and preferences to enhance product offerings and customer satisfaction.Implement feedback mechanisms to continuously improve products and services.Requirements:Qualifications:Education: Bachelor’s degree in Sales, Marketing, Business administration, or related field. An MBA is a plus.Experience:7-10 years in sales or marketing, with a focus on consumer/retail, branded healthcare, OTC products, or consumer services.Experience in working with digital media and social media marketing is desirable.Experience in a start-up division or a young growth company is highly preferred.Skills:Strong relationship management and negotiation skills.Excellent presentation and communication skills.Strategic planning and big-picture thinking.Effective organisational skills and the ability to communicate concisely about products/services.Basic financial and business acumen.Enthusiasm, sincerity, and a fast learner.Familiarity with technology and platforms relevant to the field.Articulate and able to present effectively in front of key accounts.Experience with social media marketing or e-commerce (e.g., Amazon) is desirable but not mandatory.Location:Brunswick,New Jersey,United States

Responsibilities:Support each phases/activity of the NEO SAPMENA Region deployments for the O2C scope, focusing on technical tasks such as config. collection, value list mapping, test, defect & incident review Focus on project activities which include planning, effort estimate, alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.  Execute end to end project work adopting project methodology in place and ensure that solutions are delivered on-time and within budget. Provide guidelines to Applications owners to support Application remediation activities. Anticipate, identify, track and resolve issues/risks.Support technical arbitration and necessary escalation of Deviation Requests and App Remediations raised.Contribute into the DA/PAO (Design Authority) governance with all the require stakeholders.Organize KT and handover to Run team or when applicable.Work with different domains, stakeholders to identify and leverage emerging technologies and new functionalities in SAP integration. (API First) Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries). Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT).Requirements:Bachelor’s degree in computer science, Information Systems, or related field. Minimum of 6-8 years of experience in SAP end to end implementation, integration, and cross services. Strong functional and technical experience of SAP SD and strong understanding of integration with SAP-FICO and MM. Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API).Fluency in English.Preferably worked in a multi-national company / consulting Experience in SAP ECC6 & S4 HANA.

Responsibilities:Support each phases/activity of the NEO SAPMENA Region deployments for the F2S scope, focusing on technical tasks such as configuration, collection, value list mapping, test, defect & incident review. Focus on project activities which include planning, effort estimate, alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.  Execute end to end project work adopting project methodology in place and ensure that solutions are delivered on-time and within budget. Provide guidelines to Applications owners to support Application remediation activities. Anticipate, identify, track, and resolve issues/risks.Support technical arbitration and necessary escalation of Deviation Requests and App Remediations raised.Contribute into the DA/PAO (Design Authority) governance with all the require stakeholders.Organize KT and handover to Run team or when applicable.Work with different domains, stakeholders to identify and leverage emerging technologies and new functionalities in SAP integration. (API First) Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries). Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT).Requirements:Bachelor’s degree in computer science, Information Systems, or related field. Minimum of 6-8 years of experience in SAP end to end implementation, integration, and cross services. Strong functional and technical experience of SAP MM and understanding of integration with SAP-FICO and SD.Strong understanding of SAP products and services, including SAP ERP, CRM, SCM, SAP related tools such as solution Manager & Transport Management and integration with other applications (HIP, API)Fluency in English.Preferably worked in a multi-national company / consulting Experience in SAP ECC6 & S4 HANA.

Responsibilities:Prepare the App Remediation methodology for Zone apps based on the NEO Global team guidelines, for all NEO phases.List and pre-validate the list of Zone/Local applications to remediate based on the planning.Ensure alignment across NEO Global, NEO Region and NEO Entity teams as well as with the main IT stakeholders.Secure NEO Zone/local remediation planning's and prioritiesConsolidate and follow up Zone applications budget, with Controlling teams.Act as project advocate; building enthusiasm for the project within the scope. Participate in the definition of the business case, cost model and overall objectives of the remediation. Define and monitor the project plan, budget, activities, methodologies, resources, and responsibilities for the remediation.Organize & review the overall roadmap plan and status of all the remediation.Track project risks and decide on action plan to achieve objectives and minimize delays and costs.Coordinate the different actors involved in the project, from IT to Business (Group, Zone, Countries).Supervise the change management activities, including training and communication including API first concept.Coordinate the different contents and deliverables to allow easy support and knowledge transfer.Create a positive value-added relationship with all stakeholders (Group, Zone, Countries, Business, IT)Support the business process owners in the definition of their needs as when require.Requirements:Bachelor’s degree, with minimum 10+ years of experience in either FMCG companies or MNCs or relevant industries is a must have. Experiencing multiple life-cycle implementations plus exceptional project management skills.Preferable expert knowledge of Supply Chain and good knowledge within SAP.Good knowledge of integration & IT solutions.Impeccable IT culture acquired on a complex and challenging environment.Demonstrated business process knowledge.Understand the technology and how it affects the area of the business; trends associated with the technology; functional area and industries.

Responsibilities:Define digital strategy, as an element of the overall marketing strategy and plan, follow up on execution in marketsDeploy digital maturity roadmap, KPIs and dashboardDeploy digital 360 user journey, segmentation based on behavior signals, and implement user experience innovation to drive business goalsApplication governance (social, web, analytics, rating and review, capability, etc.)Participate in agency meetings. Ensure their deliverables are on-time, on-brief and within budget Synergize digital agencies in market, with particular focus on remuneration model and value for moneyIn charge of digital budget managementLead eCommerce marketing planning and joint business plan with strategic partnersLead paid media transformation, improve media process and capabilityLead CRM and omni-channel marketing with personalized experienceProvide guidance on commercial launch and always-on digital campaignsRequirements:Passionate about delivering simply outstanding digital consumer experiences.Extensive experience in digital marketing in social media, paid media, web user experience, digital campaign, consumer lifecycle management.Experience in working with ecommerce key players such as Lazada, Amazon, etc.Strong project management skills with the ability to lead multiple complex projects in a fast-paced, deadline-driven environment with multiple stakeholders.Ability to think in a creative and strategic way, but adept at delivering operationally.Excellent communication and interpersonal skills with the ability to influence stakeholders at all levels across regions and functions.Ability to learn fast and adapt well in unfamiliar situations.Strong analytical skills and data-driven thinking. Proven practical experience in applying digital testing/experimentation methodologies and optimization strategies.Qualification:University degree in Marketing/Digital Marketing or related area8+ year professional experience in digital marketing experienceFluent in English (oral & written)

Role Description: Your role is to develop and manage a portfolio of assigned clients (B2B) within a specific geographical area in this sales role.As an Account Executive, you will not only have sales targets to achieve but a book of business to support so organizational skills need to be at an exceptional level.Responsibilities:Prospect and develop new potential client relationships to gain new business.Analyze customer needs and present our partners solutions/services.Prepare bids/Customized pricing.Retain and grow existing customer portfolio.Collaborate strongly with other internal stakeholders/functions to support driving results.Requirements:Strong Communication skillsTarget drivenOrganizational skillsAgility & ResilienceWhat You’ll Get:You will receive a competitive basic salary.A company pension scheme, holiday pay, discounts at major retailers (e.g. Apple, cinemas) and attractions (e.g. Alton Towers, The London Eye) and many more benefitsIndustry-leading trainingPromotion from within policyPrivate healthcare (AXA) for employee. Additional family cover can be arranged at a costLife AssuranceEmployee Assistance ProgramPackage & Benefits:Working in an international working environment with many career opportunities.Thanks to our 'promote-from-within' culture, you will always find new, challenging opportunities at different job levelsOngoing learning and development opportunities.

Role Description:The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business. Responsibilities:Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our client's service portfolio.Identify and develop relationships with key decision makers at all levels within a customer.Maintain understanding of customers’ expectations relative to operational solutions, costs and results.Understand the customer's business (strategically, operationally, financially).Understand the customer's buying process and identify all influences, intimately understanding their requirements.Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.Follow the internal commercial process, procedures and thresholds.Support commercial, pricing and freight desk functions.Partners with colleagues in other regions on broader opportunities for select customers.Lead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and proceduresDrive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Lead the our client's Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.Interpret and ensure compliance to relevant regulatory requirements.Requirements:QUALIFICATIONSBachelor’s degree or equivalent in business administration for Freight Forwarding and LogisticsProven track record of having consistently achieved on a sales quota at a relevant scale EXPERIENCEHave a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industrySignificant sales experience • Leading and managing a teamWork experience in Africa for at least 5 yearsExperience in Freight Forwarding Industry across multiple verticalsExposure to and working knowledge of all facets of contractual requirements SKILLSBusiness Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality - You consider and protect the confidentiality of company data at ALL times.IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets.The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

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120 employee value proposition Jobs found

Digital Architect

Senior L&D Manager, Frontline (KSEA)

Business Head - OTC Brands

SAP O2C IT Lead

SAP F2S IT Lead

SAP Application Remediation Lead – Project Manager

Digital Manager

Account Executive

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

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120 employee value proposition Jobs found

Digital Architect

Senior L&D Manager, Frontline (KSEA)

Business Head - OTC Brands

SAP O2C IT Lead

SAP F2S IT Lead

SAP Application Remediation Lead – Project Manager

Digital Manager

Account Executive

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.