Operations Supervisor

Digital Marketing Specialist

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Customer Service and Admin (CS&A) Team Lead

Manager KNA Deduction Management

Manager, Platform Engineer

Marketing Manager – Medical Devices

Field Sales Executive (Business Development Manager)

Head of Sales, New Business Solution

Product Manager – Veterinary (Medical Devices)

Role Description: <ul><li>Job Summary The Operations Supervisor is responsible for overseeing solid dosage pharmaceutical manufacturing and packaging activities during 2nd shift operations, 3:15pm to 11:45pm.&nbsp;</li><li>This role ensures that all production operations comply with cGMP, safety standards, and production schedules.</li><li>The operations supervisor will lead and support a team of leads and operators ensuring high quality output, operational efficiency, and a safe working environment.</li><li>Scope of Authority - span of control (work unit, site, department, division, etc.), monetary value of budget/spend authority ( capital, operating, etc.), P&amp;L responsibility, etc.</li><li>Oversees and coordinates Manufacturing and Packaging operations.&nbsp;</li></ul> Responsibilities: Key Accountabilities: <ul><li>Accountability Lead and supervise operations in solid dosage manufacturing and packaging to ensure adherence to Master Formula and Master Packaging Records, SOP’s, and regulatory requirements (FDA, etc.).</li><li>Communicate with department leadership, set the shift schedule, and conduct shift huddle/communication at start of shift to ensure effective communication between shifts.</li><li>Ensure timely execution of production schedules.</li><li>Monitors manufacturing and packaging processes to ensure schedule is met within standards.</li><li>Review and complete shift documentation, including batch documentation, logbooks, etc.</li><li>Coordinate with Engineering and Quality Assurance to address any equipment issues that occur during the shift Support investigations for deviations that occur during the shift.</li><li>Assist in determining and implementing CAPA.</li><li>Provide training, guidance, and performance feedback for shift employees.</li><li>Ensure training requirements are met.</li><li>Support employee development and cross-training.</li><li>Executes procedures to complete tasks in a compliant and safe manner.</li></ul> Continuous Improvement <ul><li>Captures and reports metrics; troubleshoots downtime to increase operational efficiency.</li><li>Lead or participate in Continuous Improvement projects.</li><li>Troubleshoots and resolves process issues.</li></ul> Issues &amp; Deviations <ul><li>Performs defect evaluations and initiates production events.</li><li>Identifies, reports, and suggests resolutions for processing related issues.&nbsp;</li><li>Assists in the investigation of unplanned deviations.</li></ul> Teamwork and Collaboration <ul><li>Provides priorities for the off-shift operations, focusing resources on priority products.</li><li>Interfaces with supervisors and/or Quality personnel to inform of deviations or other line issues.</li><li>Continuous Training Ensures personnel are current with training requirements.</li><li>Stays current on SOPs and cGMPs.</li><li>Continuous Safety &amp; Compliance Contribute to safety audits.</li><li>Ensures out manufacturing/packaging activities safely, as required, on a daily basis.</li><li>Follows all safety and compliance procedures and participates in required training.</li><li>Adheres to all cGMP compliance/regulatory mandates and quality requirements.</li><li>Participate in safety teams, start-up discussions, incident debriefs, etc.</li><li>Ensures compliance with SOPs, Policies and Procedures as required by the Company and regulatory agencies.</li><li>Misc Other related duties as assigned to meet departmental and Company objectives.&nbsp;</li></ul> Requirements: Qualifications Education &amp; Experience: <ul><li>Minimal acceptable level of education, work experience and certifications required for the job Bachelor’s degree in pharmacy, Chemistry, Engineering, or a related discipline preferred, relevant experience my substitute.</li><li>Minimum of 3 years supervisory experience in pharmaceutical solid dosage manufacturing/packaging.&nbsp;</li><li>Knowledge Proficiency in a body of information required for the job e.g.</li><li>Knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Thorough knowledge of cGMP and FDA regulations.</li><li>Thorough knowledge of manufacturing and packaging operations.&nbsp;</li></ul> Skills &amp; Abilities: <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Demonstrated leadership, communication, and decision-making skills.</li><li>Ability to oversee and manage the daily operations of manufacturing and packaging. Ability to monitors processes to ensure schedule is met within standards.</li><li>Ability to analyze metrics and troubleshoot downtime.&nbsp;</li><li>Effectively interfaces with Quality Assurance to inform of deviations or other line issues.</li><li>Demonstrates the ability to work in collaboration with others as a part of a team.</li><li>Ability to lead in Continuous Improvement projects.</li><li>Possess technical writing skills.&nbsp;</li><li>Physical Requirements Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Must be able to stand for long periods of time (8- or 12-hour shifts), lift at least 35 pounds, climb ladders, wear a dust mask or respirator and pass associated respirator tests and/or requirements, and be able to wear all required PPE, including safety glasses, ear plugs, and safety shoes.</li><li>Lead and supervise operations in solid dosage manufacturing and packaging to ensure adherence to Master Formula and Master Packaging Records, SOP’s, and regulatory requirements (FDA, etc.).</li><li>Communicate with department leadership, set the shift schedule, and conduct shift huddle/communication at start of shift to ensure effective communication between shifts.</li><li>Ensure timely execution of production schedules.</li><li>Monitors manufacturing and packaging processes to ensure schedule is met within standards.</li><li>Review and complete shift documentation, including batch documentation, logbooks, etc.</li><li>Coordinate with Engineering and Quality Assurance to address any equipment issues that occur during the shift Support investigations for deviations that occur during the shift.</li><li>Assist in determining and implementing CAPA.</li><li>Provide training, guidance, and performance feedback for shift employees.</li><li>Ensure training requirements are met.</li><li>Support employee development and cross-training.</li><li>Executes procedures to complete tasks in a compliant and safe manner.</li></ul>

Role Description:&nbsp; <ul><li>Our client is seeking a dynamic and results-driven Digital Marketing Specialist to join our team on a freelance, project-based basis.</li><li>The ideal candidate will have hands-on experience in digital marketing, influencer marketing, and new media channels like podcasts, with a strong background in performance marketing.</li><li>This role offers an exciting opportunity to work with a growing company in the following industries: OTC Healthcare/Consumer Goods/Health and Wellness/E-commerce.</li></ul> Responsibilities: <ul><li>Partner with brand marketers to understand brand strategy, tactical plans, campaign requirements, data needs, and operational support associated with their digital marketing efforts</li><li>Plan and carry out marketing and promotional activities for the brand.</li><li>Ensure timely and compliant delivery of operational responsibilities in accordance with project milestones.</li><li>Serve as a subject matter expert for digital marketing best practices, internal processes, and systems related to digital marketing.</li><li>Help brand marketers ensure adequate data capturing and reporting are in place for all digital marketing initiatives.</li><li>Facilitate continued educational/training opportunities for internal marketing stakeholders and external agency teams</li><li>Gather future business requirements and represent the voice of the brand as additional digital marketing capabilities/platforms are established.</li><li>Cultivate strong partnerships with external agency teams, suppliers, and vendors in support of Brand and/or Digital Operations efforts.</li><li>Lead and execute media plans; Identify and optimize digital channel mix to help grow the brands.</li><li>Oversee all digital paid advertisements and third-party digital vendor management.</li><li>Analyze data by mapping current digital tactics to identify gaps, opportunities, and insights to optimize spend, performance &amp; ROI</li><li>Proficiency in core marketing capabilities such as digital creative development, segmentation, investment optimization, etc.</li><li>Experience in managing multiple external agency partners and internal marketing partners to meet deadlines in alignment with SOWs.</li><li>Work with overseas counterparts to ensure alignment of brand objectives.</li><li>Plan, conceptualize, and develop new product launches.</li><li>Manage media communication, advertising, and campaign/promotion on both offline and online (social media, Facebook, Instagram)</li><li>Manage brand presence in social networking sites including Facebook, Twitter, and other relevant blogs, sites, e-commerce, and forums</li><li>Monitor social media for conversations and trends related to company brand and feedback insights to the Regional to align overall business strategy</li><li>Measure the impact of social media programs; analyze, review and report on the effectiveness of our company’s social&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree (or) masters degree in marketing or related fields.</li><li>6+ years of relevant experience, preferable within the bio/pharma industry with at least 5 years of digital marketing experience</li><li>Exceptionally strong analytical skills, Communication Skills with the ability to evaluate KPIs, present learnings based on data and optimize</li><li>In-depth knowledge of digital marketing within the pharmaceutical or healthcare industry.</li><li>Freelance, Project-Based Work: Must be willing to work on a freelance, project basis, with flexibility on timelines and deliverables.</li><li>Operational Experience: Must have direct operational experience in digital marketing, influencer marketing, and new media, including podcasts.</li><li>Performance Marketing Expertise: Proven experience in performance marketing, with a focus on driving measurable results like conversions and ROI.</li><li>Proficiency in managing paid campaigns across multiple platforms (Google Ads, Meta, TikTok).</li><li>Experience in managing Influencer campaigns on Social Media platforms like Tik Tok, YouTube shorts and Meta.</li><li>Industry Experience: Experience in OTC healthcare, consumer goods, or consumer services is required.</li><li>Strong experience working closely with advertising agencies.</li><li>Self-Motivated &amp; Independent: Ability to manage projects independently and deliver results with minimal supervision.</li><li>Strong Communication Skills: Excellent written and verbal communication skills, with the ability to engage and collaborate with both internal teams and external partners.</li></ul> Why Join Us: <ul><li>Growth Opportunity: Be a part of a rapidly expanding company with a strong entrepreneurial culture.</li><li>Flexibility: Enjoy a remote working environment.</li><li>Impact: Play a crucial role in expanding the profile and reach of “Our client” and its brands in the US market. If you are a motivated, strategic thinker with a passion for consumer marketing and sales, we invite you to apply and join our dynamic team at our client.</li><li>Partner with brand marketers to understand brand strategy, tactical plans, campaign requirements, data needs, and operational support associated with their digital marketing efforts •	Plan and carry out marketing and promotional activities for the brand</li><li>Ensure timely and compliant delivery of operational responsibilities in accordance with project milestones</li><li>Serve as a subject matter expert for digital marketing best practices, internal processes, and systems related to digital marketing.</li><li>Help brand marketers ensure adequate data capturing and reporting are in place for all digital marketing initiatives.</li><li>Facilitate continued educational/training opportunities for internal marketing stakeholders and external agency teams.</li><li>Gather future business requirements and represent the voice of the brand as additional digital marketing capabilities/platforms are established.</li><li>Cultivate strong partnerships with external agency teams, suppliers, and vendors in support of Brand and/or Digital Operations efforts.</li><li>Lead and execute media plans; Identify and optimize digital channel mix to help grow the brands.</li><li>Oversee all digital paid advertisements and third-party digital vendor management</li><li>Analyze data by mapping current digital tactics to identify gaps, opportunities, and insights to optimize spend, performance &amp; ROI</li><li>Proficiency in core marketing capabilities such as digital creative development, segmentation, investment optimization, etc.</li><li>Experience in managing multiple external agency partners and internal marketing partners to meet deadlines in alignment with SOWs.</li><li>Work with overseas counterparts to ensure alignment of brand objectives.</li><li>Plan, conceptualize, and develop new product launches SOCIAL MEDIA.</li><li>Manage media communication, advertising, and campaign/promotion on both offline and online (social media, Facebook, Instagram).</li><li>Manage brand presence in social networking sites including Facebook, Twitter, and other relevant blogs, sites, e-commerce, and forums.</li><li>Monitor social media for conversations and trends related to company brand and feedback insights to the Regional to align overall business strategy.</li><li>Measure the impact of social media programs; analyze, review and report on the effectiveness of our company’s social.</li></ul>

Role Description: This role will be working at the customer premise. <ul><li>The Governance, Risk, and Compliance (GRC) candidate will be responsible for developing, implementing, and managing the customer GRC requirement.</li><li>The jobs scope involve ensuring compliance with establishing governance processes, assessing risks, and implementing effective risk management practices to protect the organization’s assets, reputation, and stakeholders.</li><li>Work together with customer to develop and maintain the organization’s GRC strategy and framework, ensuring alignment with business objectives and regulatory requirements.</li><li>Lead the establishment and maintenance of governance processes across various departments, ensuring consistency and accountability.</li><li>Collaborate with senior leadership to draft, revise, and communicate governance policies and procedures.</li><li>Identify, assess, and prioritize risks to the organization’s operations, financial health, and reputation.</li><li>Develop and implement risk assessment methodologies and tools to prepare risk reports and dashboards for stakeholders.</li><li>Serve as the point of contact for risk management activities and promote a culture of risk awareness throughout the organization.</li><li>Oversee compliance with applicable laws, regulations, and industry standards.</li><li>Design and oversee compliance programs and training initiatives to ensure that employees understand and adhere to regulatory requirements.</li><li>Coordinate and respond to audits and regulatory examinations, ensuring all compliance issues are addressed promptly.</li><li>Stay current with industry best practices and emerging legislation impacting GRC programs.</li></ul> Responsibilities: <ul><li>Maintain/Develop cybersecurity policies, standards, and frameworks.</li><li>Ensure alignment with industry standards (e.g., CSA Cyber Trust Mark, ISO 27001, NIST, CIS, SOC 2).</li><li>Collaborate with business units to integrate security governance into business processes.</li><li>Identify, assess, and mitigate cybersecurity risks across the organization.</li><li>Conduct risk assessments and audits to evaluate vulnerabilities.</li><li>Work with technical teams to implement security controls and risk mitigation strategies.</li><li>Monitor emerging threats and recommend proactive security measures.</li><li>Ensure compliance with relevant regulations (e.g., GDPR, PDPA, HIPAA, SOX).</li><li>Lead internal and external cybersecurity audits and assessments.</li><li>Maintain compliance documentation and evidence for regulatory bodies.</li><li>Coordinate with legal and compliance teams to manage cybersecurity-related legal risks.</li></ul> Requirements: Preferred Experience: <ul><li>5+ years in cybersecurity, governance, risk, and compliance roles.</li><li>Experience in highly regulated industries such as finance, healthcare, or government.</li><li>Familiarity with security tools (GRC platforms, SIEMs, vulnerability scanners).</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: Leadership &amp; Team Management: <ul><li>Lead and mentor a globally based team of 4-6 direct reports and 20-40 indirect reports. Provide guidance, training, and development opportunities to drive team performance and individual growth.</li></ul> Deduction Management: <ul><li>Oversee and resolve customer deductions across various regions. Identify and address the root causes of deductions, including pricing discrepancies, overages, shortages, damages, and billing issues. </li><li>Ensure that the team meets established KPIs and SLAs.</li></ul> Collaboration &amp; Stakeholder Engagement: <ul><li>Partner with internal and external customers, including senior management, to resolve issues, identify trends, and promote solutions.</li><li>Build and maintain strong relationships with cross-functional teams, such as Sales, Finance, Supply Chain, and IT.</li></ul> Process Optimization &amp; Automation: <ul><li>Lead efforts to enhance the efficiency of the deduction management process, including implementing process improvements, software automation, and AI-driven tools to minimize errors and reduce processing times.</li></ul> Key Performance Indicators (KPIs): <ul><li>Drive the achievement of KPIs like Days Deductions Outstanding (DDO), Deductions as % of A/R Balance, and Invalid Deductions. Ensure the team consistently meets or exceeds established performance goals.</li></ul> Strategy Development &amp; Execution: <ul><li>Develop and implement strategies aligned with company goals and metrics. Work with Global Invoice-to-Cash partners to standardize processes and enhance transaction accuracy.</li></ul> People Development &amp; Mentorship: <ul><li>Foster a high-performing team culture through coaching, mentorship, and recognition. Promote continuous learning and career growth within the team.</li></ul> Audit &amp; Compliance: <ul><li>Ensure compliance with internal policies, GAAP, SOX, and audit requirements. Oversee timely completion of audits and reporting requirements.</li></ul> ﻿Requirements: Education: <ul><li>Bachelor’s Degree or equivalent experience (6+ years) in finance, accounting, or a related field with demonstrated leadership capabilities.</li></ul> Experience: <ul><li>4+ years of experience in Deduction Management, Invoice-to-Cash (ITC) processes, and Accounts Receivable (A/R) management. Proven experience in leading teams and collaborating cross-functionally.</li></ul> Skills: <ul><li>Expertise in ERP systems (SAP preferred) and MS Office tools (Excel, PowerPoint, etc.).</li><li>Strong problem-solving, negotiation, and decision-making skills.</li><li>Proven ability to manage complex customer relationships and resolve issues efficiently.</li><li>Knowledge of trade spend management and deduction validation processes.</li><li>Leadership Abilities:</li><li>Strong leadership skills with a focus on people management, team development, and performance optimization.</li><li>Ability to lead and influence others, driving continuous improvement and change.</li><li>Additional Requirements:</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong verbal and written communication skills.</li><li>Some travel and overtime may be required to meet business needs.</li></ul>

Responsibilities: <ul><li>The Manager, Platform Engineering job sets goals and objectives for the achievement of operational results for the team responsible for designing, developing and maintaining digital technology infrastructure to support information technology applications and services. This job oversees the delivery against project planning and prioritization, coordinates collaboration with cross functional teams, and allocates resources effectively and efficiently.</li><li>The job also leads the team to implement best in class industry standards to continuously improve the development process&nbsp;</li><li>PROJECT MANAGEMENT: Oversees the implementation and delivery of software projects, including resource allocation, to ensure they are completed on time and within scope.</li><li>TECHNICAL GUIDANCE: Leads the team to apply internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.</li><li>QUALITY ASSURANCE: Leads rigorous testing, code reviews, and adherence to best in class industry standards to ensure the quality and performance of software applications.&nbsp;</li><li>PROCESS IMPROVEMENT: Suggests continuous improvement initiatives and leads the implementation of approved standards to improve software development and deployment processes and operational excellence, applying test driven development as needed.</li><li>COLLABORATION: Coordinates collaboration with product managers, designers and other cross functional teams to gather requirements, set priorities and deliver resolutions to meet business objectives.</li><li>DOCUMENTATION: Leads and reviews the creation and maintenance of comprehensive documentation for software applications, deployment processes and system configurations.</li><li>TECHNICAL SUPPORT: Leads technical support and troubleshooting for deployed applications for minimal downtime and fast resolution of issues.</li><li>STAKEHOLDER MANAGEMENT: Maintains partnership with key internal and external stakeholders, understanding their needs and enabling effective communication to assure project alignment and success.</li><li>TEAM MANAGEMENT: Manages team members to achieve the organizations goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.</li></ul> Requirements: <ul><li>Minimum requirement of 4 years of relevant work experience.</li><li>Typically reflects 5 years or more of relevant experience.</li><li>Supervisor experience in software engineering.</li></ul>

Responsibilities: <ul><li>Develop and implement marketing strategies for promotion and growth of the medical device’s portfolio</li><li>Define target market, identify targeted HCP’s speciality for each medical device, positioning of medical device and messaging for each device.</li><li>Lead launches of new medical devices – coordination with OEMs, regulatory, development of launch plans, engagement of KOLs, preparation of promotional materials and sales enablement tools</li><li>Collaborate with stakeholders – OEMs, regulatory, BU Head MD &amp; D, Sales, Finance, etc. to align marketing strategies with device division’s goals</li><li>Manage P &amp; L (marketing budget) of each Medical Device to optimize ROI</li><li>Participation in various conferences / trade shows for engaging KOLs, lead generations for supporting sales team</li><li>Work in field along with sales teams to identify customers’ needs, competitors’ strategies and to adapt our strategies accordingly</li><li>Training of sales team along with Application Specialist and external trainer, if required</li><li>Develop content for digital marketing through social media, email campaigns, website, etc and measure effectiveness and ROI of digital campaigns</li><li>Achieve / surpass the sales target for each medical device</li></ul> Requirements: <ul><li>Bachelors degree in Life Sciences, Pharmacy, Biomedical Engineering and master’s in marketing management</li><li>In depth knowledge of medical device industry</li><li>Proven track record in developing and execution of marketing strategies for medical devices</li><li>Expertise in launch of new medical devices and lifecycle management</li><li>Excellent in written and verbal communication skills, analytical skills and presentation skills</li><li>Willingness to travel extensively across India</li><li>5+ years marketing experience in medical device industry</li><li>Experience of handling digital marketing campaign</li></ul>

The Role:The objective of the Field Sales Executive (Business Development) is to grow the company revenue, profitability and trading base through achieving a forwarding sales target on an area specific basis. The incumbent will administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic location in line with the SSA Commercial business strategy, financial objectives and company policies. Key Responsibilities:Customer Relationship Management&nbsp;&nbsp;• Maintain on-going relationships with new and potential customers and sales partners&nbsp;&nbsp;• Partner with relevant to coordinate customer requests and products/ services that are being promoted&nbsp;• Work jointly with operations, offices, partners and affiliates to grow the Freight and Forwarding base in Southern Africa&nbsp;• Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.&nbsp;• Seek opportunities for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services. New Business (Business Development)&nbsp;• Administer field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment&nbsp;• Explore opportunities to for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services&nbsp;• Lead and share sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect&nbsp;• Responsible for the coordination of sales efforts for the geographic location, and provide information on competitors and suppliers to product management Target achievement (Agreed cost to company target)&nbsp;• The acquisition of new customers&nbsp;&nbsp;• Generation of quality leads&nbsp; Sales Calls&nbsp;• 8 customer engagements per week&nbsp;• Log customer engagements within MDS&nbsp; Data analysis and Reporting&nbsp;• Analyse and report on sales opportunities monthly to understand emerging trends within the market and industry.&nbsp;• Ensuring timeous communication to management on any potential changes within the customer’s business, industry and potential risk&nbsp;&nbsp;• Provide accurate monthly sales pack data to be used within ROSE calculation.&nbsp; MDS Quality&nbsp;• All client records should always be maintained with updated accurate customer details pertaining to:&nbsp;&nbsp;- Customer contact details&nbsp;&nbsp;- Contact name, email, current telephone number and job title&nbsp;&nbsp;- Opportunity naming conventions including correct verticals, sub verticals and revenue products.&nbsp;&nbsp;- Accurate Estimated closing dates&nbsp;&nbsp;&nbsp;- Accurate Client Revenue projections&nbsp;• Regularly correct issues or problems in existing systems and processes and make minor changes to achieve the enhancements in day-to-day activities.&nbsp; Minimum Requirements:• Excellent Communication and presentation skills.&nbsp;• Strong analytical skills.&nbsp;• Strong Networker.&nbsp;• Team player but also self-sufficient.&nbsp;• Minimum 5-8 years’ experience in International Freight Management.&nbsp;• Good understanding of Import/Export procedures and Incoterms.&nbsp;• Good client relationship management, communication and presentation skills.&nbsp;• Valid driver’s License and own vehicle.&nbsp;• Ability to present the company services and group in a professional manner&nbsp;• Willingness to acquire new skills and gain knowledge.&nbsp;• Work well under pressure, adhere to deadlines and be a self-starter.&nbsp;• Ability to work independently and be a team player simultaneously.&nbsp;• Must take ownership of the position, be dedicated and innovative.&nbsp;• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential.&nbsp;• Microsoft office – Excel, Word, Powerpoint and Outlook&nbsp;• Internet explorer&nbsp;• Matric&nbsp;• Diploma/Degree in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry).&nbsp;• Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1.&nbsp;

Responsibilities: Customer relationship management: <ul><li>Accountable for developing company position and customer base in the market&nbsp;</li><li>Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle&nbsp;</li><li>Ensures development of customer relationships, profitability, customer loyalty and satisfaction.&nbsp;</li><li>Approves and follows up customer plans for strategic and core 1 in his/her area&nbsp;</li><li>Selects/appoints team members to manage the strategic / core 1 customer relationships&nbsp;</li><li>Identifies and builds relationships to key decision makers, potential new targets and influencers&nbsp;</li><li>Promotes and demonstrates the value of company digital offering&nbsp;</li></ul> plan sales, manage pricing and offering:&nbsp; <ul><li>Responsible for Regional and Individual Sales Plans (ISPs) for his/her team</li><li>Participates in market and customer analysis to ensure quality of sales planning</li><li>Participates in pricing and offering management in order to drive market pricing and profitability</li><li>Balance order received growth and profitability by managing discounts</li><li>Responsible for gathering relevant information about competitors and market from the field</li><li>Responsible for identifying opportunities for cross-selling of all company solutions</li></ul> Manage Sales Funnel : <ul><li>Accountable for leading the Sell process including CRM data quality of contacts, customers, influencers, opportunity management, and won and lost reporting</li><li>Accountable for ensuring results within orders, contracts, profitability and market price development</li><li>Sets sales targets according to market potential and FL unit guidelines</li><li>Gives direction and focus on the right customers through proper customer analysis</li><li>Ensures the correct value propositions by his/her team</li><li>Drives sales result from his/her team on short and long term&nbsp;</li><li>Executes and advises pricing guidelines for his/her area</li><li>Approves tenders and orders above salespersons’ limits</li><li>Utilizes global processes and tools for local benefit</li></ul> Sales acumen:&nbsp; <ul><li>understands selling cycle, customer’s purchasing strategies, selling, negotiating, reporting and funnel management.&nbsp;</li><li>Understands business planning and controlling and change management</li><li>Demonstrates service mindset&nbsp;</li></ul> Digital assertiveness:&nbsp; <ul><li>comfortable and excited about the opportunities digital solutions</li></ul> Comfortable with numbers:&nbsp; <ul><li>leads performance by facts and numbers, relies on sales tools and analytics and understands the financial benefit we bring to the customer and is able to</li><li>capture a part of the value through smart pricing approach Customer Relationship Management&nbsp;</li></ul> Leadership / People management: <ul><li>Leads the sales team (Salespersons, Sales Specialists) to be proactive with customers, to use company solution selling methodology and to communicate the value of company solutions to customers’ own performance</li><li>Coaches the team members to achieve better results through constant one to one dialogues and sharing of best practices</li><li>Manages the performance of the team</li><li>Ensures adequate resources to achieve the short and long term targets Develops the competences of the sales team</li><li>Motivates &amp; inspires the team &amp; individual to high performance&nbsp;</li><li>Ensures great onboarding experience for new employees in the team&nbsp;</li><li>Responsible for succession planning for his/ her team&nbsp;</li></ul> ﻿Requirements: <ul><li>Bachelor or Master’s degree in economics, engineering or other relevant field.</li><li>Experience/ understanding of business-to-business sales</li><li>Experience in sales / sales management</li><li>Minimum 8 year experience in people leadership and management</li><li>Basic digital skills and mindset</li></ul>

Responsibilities: <ul><li>Develop and implement marketing strategies for veterinary medical devices</li><li>Work closely with BU Head MD &amp; D and Marketing Manager to define the vision for veterinary medical devices and ensure alignment with broader business goals</li><li>Assist Marketing Manager and BU Head MD &amp; D in launches of new medical devices, coordination with OEMs, regulatory, development of launch plans, engagement of KOLs, preparation of promotional materials, etc.</li><li>Collaborate with stakeholders – OEMs, regulatory, BU Head MD &amp; D, Sales, Finance, etc. to align marketing strategies with device division’s goals.</li><li>Manage P &amp; L (marketing budget) of each Medical Device to optimize ROI.</li><li>Participation in various conferences / trade shows for engaging KOLs, lead generations for supporting sales team.</li><li>Work in field along with sales teams to identify customers’ needs, competitors’ strategies and to adapt our strategies accordingly.</li><li>Training of sales team along with Application Specialist and external trainer, if required</li><li>Develop content for digital marketing through social media, email campaigns, website, etc and measure effectiveness and ROI of digital campaigns.</li><li>Achieve / surpass the sales target for each medical device.</li></ul> Requirements: <ul><li>Bachelors / master’s degree in veterinary sciences, and master’s in marketing management.</li><li>Knowledge of medical device industry.</li><li>Proven track record in developing and execution of marketing strategies for medical devices.</li><li>Expertise in launch of new medical devices and lifecycle management</li><li>Excellent in written and verbal communication skills, analytical skills and presentation skills</li><li>Willingness to travel extensively across India.</li></ul> Experience <ul><li>Minimum 3 years of experience in product management of veterinary healthcare industry preferably in the medical devices</li><li>Experience of handling digital marketing campaigns</li></ul>

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87 employee engagement and culture Jobs found

Operations Supervisor

Digital Marketing Specialist

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Customer Service and Admin (CS&A) Team Lead

Manager KNA Deduction Management

Manager, Platform Engineer

Marketing Manager – Medical Devices

Field Sales Executive (Business Development Manager)

Head of Sales, New Business Solution

Product Manager – Veterinary (Medical Devices)

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Skills

Industry

Location

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87 employee engagement and culture Jobs found

Operations Supervisor

Digital Marketing Specialist

Cyber Governance, Risk & Compliance (GRC) Principal Consultant

Customer Service and Admin (CS&A) Team Lead

Manager KNA Deduction Management

Manager, Platform Engineer

Marketing Manager – Medical Devices

Field Sales Executive (Business Development Manager)

Head of Sales, New Business Solution

Product Manager – Veterinary (Medical Devices)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

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JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.