Operations Manager

Java Backend Engineer

Technical Support Engineer

Digital and Service Offering Manager, APM

Laboratory Supervisor

Bi-Lingual HR Generalist

HR Advisor

HR Services Support

Senior Director of Operations

Lead Product Manager, Cross Border Payments

Responsibilities: Policies and Procedures <ul><li>Develop and implement the manufacturing related policies and procedures in order to align with government regulation and corporate policy.</li></ul> People Management and Development <ul><li>Allocate and balance work across direct reports; authorize subordinate to perform tasks in order to enhance their capabilities;</li><li>Review and provide timely performance feedback to direct reports;</li><li>Mentor subordinates in daily work, provide technical and non-technical training;</li><li>Develop succession plan and employee development plan and monitor the execution;</li><li>Prepare manpower plan and application, conduct candidate interview and give opinion;</li><li>Conduct regular staff meeting on management skills improvement;</li><li>Resolve people/functional issues in the team in order to achieve targeted department performance and retain key talent.</li></ul> Production Capacity Plan <ul><li>Develop production capacity plan base on business forecast in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Manufacturing Management <ul><li>Manage Assembly , Molding, Stamping Operations along with EHS, Facility, Tooling maintenance and execute production plan ; Closely collaborate with quality, project engineering, Materials, ME, and solve operational issues, and update the key issues with ASEAN Operations Manager in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Key Engineering Capability Development <ul><li>Involve and support (including allocate resource and provide advice) key Engineering capability development in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Production Quality System and EHS <ul><li>Maintain production quality system in order to improve manufacturing efficiency and achieve operation excellence.</li><li>Monitor the implementation of company EHS policy in production process in order to improve manufacturing efficiency and achieve operation excellence.</li></ul> Requirements: <ul><li>Bachelor degree in Engineering.</li><li>12- 15 years manufacturing experience including 8 years general operational management experience.</li></ul>

Responsibilities: <ul><li>Collaborate with team, high availability, concurrent and fault tolerant software systems.</li><li>Significantly contribute to development of Aladdin’s global, multi-asset trading platform.</li><li>Work with product management and business users to define the roadmap for the product.</li><li>Design and develop innovative solutions to complex problems, identifying issues and roadblocks.</li><li>Apply validated quality software engineering practices through all phases of development.</li><li>Ensure resilience and stability through quality code reviews, unit, regression and user acceptance testing, dev ops and level two production support.</li><li>Be a leader with vision and a partner in brainstorming solutions for team productivity, efficiency, guiding and motivating others.</li><li>Drive a strong culture by bringing principles of inclusion and diversity to the team and setting the tone through specific recruiting, management actions and employee engagement.</li><li>For VP Level: In addition to above, a VP level candidate should be able to lead individual projects priorities, deadlines and deliverables using AGILE methodologies.</li></ul> Requirements: Qualifications: <ul><li>B.S. / M.S. degree in Computer Science, Engineering, or a related subject area</li><li>For VP Level: 8+ years of proven experience</li><li>For Associate Level: 4+ years of experience</li></ul> Skills and Experience: <ul><li>A proven foundation in core Java and related technologies, with OO skills and design patterns</li><li>Track record building high quality software with design-focused and test-driven approaches</li><li>Good hands-on object-oriented programming knowledge in Java, Spring, TypeScript, JavaScript, Microservices, Angular (2.0+), React.</li><li>Strong knowledge of Open-Source technology stack (Spring, Hibernate, Maven, JUnit, etc.).</li><li>Experience with relational database and/or NoSQL Database (e.g., Apache Cassandra)</li><li>Great analytical, problem-solving and communication skills</li><li>Some experience or a real interest in finance, investment processes, and/or an ability to translate business problems into technical solutions.</li><li>For VP Level: In addition to the above, a VP level candidate should have experience leading development teams, projects or being responsible for the design and technical quality of a significant application, system, or component. Ability to form positive relationships with partnering teams, sponsors, and user groups.</li></ul> Nice to have and opportunities to learn: <ul><li>Exposure to building microservices and APIs ideally with REST, Kafka or gRPC.</li><li>Experience working in an agile development team or on open-source development projects.</li><li>Experience with optimization, algorithms or related quantitative processes.</li><li>Exposure to high scale distributed technology like Kafka, Mongo, Ignite, Redis</li><li>Experience with Cloud platforms like Microsoft Azure, AWS, Google Cloud</li><li>Experience with DevOps and tools like Azure DevOps</li><li>Experience with AI-related projects/products or experience working in an AI research environment.</li><li>A degree, certifications or opensource track record that shows you have a mastery of software engineering principles.</li></ul>

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

Responsibilities: Service and digital offering management: Manages the end-to-end development and/or deployment of a portfolio of digital and service offering. Key activities include: <ul><li>Defines Area’s end-to-end strategy of assigned offering portfolio based on market assessment and feedback from Units.</li><li>Gather and evaluate Unit business requirements and conduct fit-gap analysis of global offerings, collaborate with Global teams to ensure that the offerings are fit-for-purpose for the Area.</li><li>Participates in technical development activities where required.&nbsp;</li><li>Manage and drives offering scope and roadmap.</li><li>Develop go-to-market strategy for assigned offering portfolio – customer value proposition, target segments/ customer profile, pricing and offering bundles etc.</li><li>Follows up and takes corrective actions on offering performance and quality.</li><li>Collaborates with Business Line colleagues in the Units, other Areas, and Global for best practice sharing and driving areas of improvement in assigned offering portfolio.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>&nbsp;Customer relationship management and sales support: Supports units in: <ul><li>Creating support material for Sales Managers and Salespersons in defining, specifying, and communicating company benefits and advantages of service and digital offerings.</li><li>Identifying and describing benefits and advantages of offerings to customers in different segments where relevant.</li><li>Developing marketing activities and campaigns</li><li>Achieving targets, analysing, and maintaining service and digital offerings - product and pricing data, sales and tendering tools and pricing guidelines.</li><li>Be the subject matter expert for service and digital offerings and supports Units in customer early engagements, tender interviews and other activities as required to achieve deployment success.</li></ul> Requirements: <ul><li>Good understanding of technology/ digital topics (e.g. predictive maintenance, cybersecurity, APIs, data visualization etc), prior technical experience in capacities such as product development/ management.</li><li>Knowledge of digital product development cycles, agile methodologies.</li><li>Knowledge of product life-cycle management, methodology and tools</li></ul>

Responsibilities: <ul><li>Collaborates with engineering, operations and customers to plan and test products.</li><li>Facilitates development processes, coordinates materials and component integration.</li><li>Execution and evaluation of tests.</li><li>Support of the laboratory team with special technical problem solving.</li><li>Scheduling and allocation of tests to be carried out.</li><li>Equipment utilization optimization</li><li>Clarification of the test conditions and the creation of the specifications for the test</li><li>Continuous improvement process,EHS</li><li>Disciplinary and methodical leading of the team Creates and monitors development plans; communicates working activities/status to team, management, sales and operations.</li><li>Supervises and supports development staff; participates in training, development and performance management of team members, as well as conducting annual employee evaluations.</li></ul> Requirements: <ul><li>Bachelor’s degree in electrical engineering is a must. Master’s degree is a plus.</li><li>Minimum of 2 years of experience in a supervising role in a test laboratory related to electrical testing.</li><li>MS Office.</li><li>Automation knowledge is an advantage.</li><li>Electrical schematic basics are an advantage.</li><li>CAD basics are an advantage.</li><li>Knowedgle of the system LIMS (Laboratory Information Managment System) is an advantage.</li><li>Electronic design and PCB routing is an advantage.</li><li>English fluent and fluent in Czech.</li></ul>

Responsibilities: <ul><li>Incorporate best practices in developing, implementing, and executing processes related to recruiting, onboarding, policy administration, employee relations, performance management, payroll and benefits administration, employee development, and regulatory compliance, primarily for the Operations division.</li><li>Support performance management life cycle to include goal setting, mid-year, and annual performance reviews.</li><li>Consult with employees and plant leadership to raise and resolve minor workplace issues. Regularly assess the plant climate and employee engagement.</li><li>Make recommendations to improve and ensure a vibrant culture and good work environment.</li><li>Administrative HR duties include answering general employee questions, maintaining employee files, data entry, managing job descriptions, unemployment claims, employment verifications, and creating KPI dashboards/reports.</li><li>Respond to employee HR-related questions regarding benefits, paychecks, leave of absence, PTO, etc.&nbsp;</li><li>Coordinate onboarding for new employees, including temporary plant employees.</li><li>Create and conduct HR-related presentations such as supervisor training, Code of Conduct training, goal setting, and new hire orientation.</li><li>Led the Leave Administrative Process for our client regarding FMLA, Worker’s Comp, Personal leaves, military leaves, STD, and LTD; initiated leave cases and serve as a liaison between the company, employee, and our third-party leave administrator.</li><li>Assists with recruiting functions such as scheduling interviews, reviewing job openings, and reviewing resumes with hiring managers.</li><li>Reviews, maintains, and inputs employee data into UKG and runs regular reports to validate data entered into the system.</li></ul> Requirements: <ul><li>Minimum of five years of recent work experience as an HR Generalist, including two years in a manufacturing environment working with an hourly population</li><li>Strong knowledge of FMLA and workers comp laws</li><li>Bilingual fluency (English and Spanish) - Ability to read, write and speak</li><li>Proficient in PC skills, including Word, Excel, and PowerPoint</li><li>Ability to travel as needed to support business client groups (Approximately 25% domestic travel, which may require overnight stays)</li></ul> Education: <ul><li>BS or BA degree in human resources, business, or related field</li></ul>

Responsibilities: Strategic HR Partnership:&nbsp; <ul><li>Collaborate with business leaders to understand their goals and develop HR strategies that support business objectives.</li></ul> Employee Relations:&nbsp; <ul><li>Serve as a trusted advisor, addressing employee queries and resolving issues to maintain a positive work environment.</li></ul> Talent Management:&nbsp; <ul><li>Lead talent acquisition efforts, including workforce planning, recruitment, and onboarding to attract and retain top talent.</li></ul> Performance and Development:&nbsp; <ul><li>Support performance management processes, including goal setting, reviews, and development planning.</li></ul> HR Policies and Compliance:&nbsp; <ul><li>Ensure adherence to local labour laws and company policies, and assist in policy development and implementation.</li></ul> Organizational Development:&nbsp; <ul><li>Identify opportunities for organizational improvements and drive initiatives to enhance culture and employee engagement.</li></ul> Data-Driven HR: Utilize HR metrics and analytics to inform decision-making and improve HR processes.&nbsp;Requirements:&nbsp; <ul><li>Bachelor’s degree in human resources, Business Administration, or a related field as a minimum.</li><li>6+ years of proven experience as an HR Advisor / Business Partner or similar role, preferably in a shared services environment.</li><li>Strong understanding of HR practices and local labour laws.</li><li>Excellent communication, interpersonal, and influencing skills.</li><li>Ability to work collaboratively and build strong relationships with stakeholders.</li></ul> Preferred Qualifications:&nbsp; <ul><li>Experience in a multinational or fast-paced environment.</li><li>Proficiency in HR information systems and data analysis.</li><li>Strong problem-solving and strategic thinking capabilities.</li></ul>

Responsibilities: <ul><li>Ensure quality resolution of employee and manager on HR related enquiries raised through our online ticketing system in a timely manner.</li><li>Work with external vendor on insurance &amp; other employee benefits.</li><li>Assist employees with time &amp; attendance enquiries.</li><li>Sharing monthly analytical reports with Finance, payroll &amp; HR solutions partners.</li><li>Create appropriate documentation to support query resolution including official HR letter, updating forms and templates etc.</li><li>Utilize our online knowledge base, subject matter experts and liaison with other departments to provide accurate resolution to employee queries.</li><li>Ensure high level of accuracy in maintaining employee records in HR Systems.</li><li>Maintain confidentiality of employee data.</li><li>Ensure appropriate escalations to get quick resolution.</li><li>Identifying process improvement opportunities to enhance service delivery.</li><li>Ensuring compliance with all relevant quality and legislative policies, procedures and controls.</li></ul> Requirements: <ul><li>Graduate / Post Graduate specializing in HR</li><li>1 year experience in HR function</li><li>Basic English communication skill.</li><li>Proactive &amp; problem-solving capability.</li><li>Strong team player with a passion for working in a global HR environment</li><li>High level of customer service orientation</li><li>Computer Proficiency – MS Office suite.</li><li>Proficient in excel.</li></ul>

Responsibilities: <ul><li>Responsible for the day-to-day operations and longer term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities. Defines goals, improves technologies, and resolves problems.&nbsp;</li><li>Translates customer requirements into state-of-the-art manufacturing strategies and processes, resulting in cost effective processing and profitable manufacturing of company products. Develops operations-related plans, budgets, and policies and procedures. A key member of TE Energy team, directing Operations and responsible for the planning, controlling, manufacturing, production of goods, and service delivery. </li><li>Operations is also responsible for quality service delivery and supply chain management needed to ensure materials arrive to produce goods and ensure that orders are processed and shipped appropriately. </li><li>In addition to on time deliveries to global customers, the U.S. location is responsible for supplying critical function components to global customers for rapid end item configurations and delivery to customers.&nbsp;</li><li>Direct oversight to ensure that operations is running efficiently and effectively, and that demand is met.&nbsp;</li><li>Partner with the BU General Manager and other senior leaders in a matrixed organization in the development and formulation of long and short-range strategic planning, budgets (including capital investment), policies, programs, and objectives.&nbsp;</li><li>Drive innovation management through the business keeping abreast of market trends and creatively applying new technologies across the entire operations value chain.&nbsp;</li><li>Monitor and oversee Quality and Continuous Improvement (TEOA) initiatives to enable the BU to meet or exceed plan targets. This includes manufacturing, procurement, and business processes.&nbsp;</li><li>Define required strategies and define infrastructures and organizational structures to meet company, customer and market expectations proactively. </li><li>Develop, coordinate and drive the operations plans and establishes procedures for maintaining high standards of operations to ensure that products and processes conform to established customer and company standards.&nbsp;</li><li>Cascade strategic objectives for Operations functional leadership. Set and clarify requirements and expectations for direct and matrixed reports based on the strategic direction and needs of the business.&nbsp;</li><li>Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment that promotes employee wellbeing, engagement &amp; quality of life.&nbsp;</li><li>Develop and deliver clear and concise communications both up, down, and sideways across the organization.&nbsp;</li><li>Organize Plant and supplier’s capacity and technical capabilities to meet planned production schedules.&nbsp;</li><li>Monitor and oversee operational activities with the objective of maximizing the use of organizational resources to meet and/or exceed established KPI’s (TEOA (Lean), Safety, Quality, Delivery, Inventory, and Cost.).&nbsp;</li><li>Drive organization structures and programs (footprint changes, migration/localization, new product launch, process and equipment requirements) to meet BU/regional goals.&nbsp;</li><li>Monitor and oversee the full value chain from procurement and production to shipment and beyond.&nbsp;</li><li>Work actively with supply chain leaders to ensure that supply is consistently synchronized to demand to maximize revenue and delivery performance.&nbsp;</li><li>Take a holistic view of global capacity and through the S&amp;OP process plan the necessary global capacity expansions or shifts to align regional supply to regional demand.&nbsp;</li><li>Work closely with Plant Controllers and Plant Managers to understand spending activities &amp; trends, how they match up to targets, and course correct. </li><li>Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals&nbsp;</li></ul> Requirements: <ul><li>In this section, list the core requirements for this job.&nbsp;</li><li>Next to each, list the level of proficiency desired for this job. Proficiency level descriptions are in the appendix. Core Competencies (no greater than 10 Lominger Competencies – From Lominger Questionnaire) Proficiency Level&nbsp;</li><li>Action oriented&nbsp;</li><li>Being resilient&nbsp;</li><li>Ensures Accountability</li><li>Communicates effectively&nbsp;</li><li>Drives Engagement</li><li>Directs work</li><li>Drives results</li><li>Develops Talent</li><li>Plans and aligns 3/4</li><li>Situational adaptabilit</li><li>Values differences</li><li>Balance stakeholders&nbsp;</li><li>Building effective teams</li><li>Decision Quality Experience Ten or more years in a senior leadership role in a field related to our industry&nbsp;</li><li>Masterful organizational, communication, and leadership skills, backed by previous professional success&nbsp;</li><li>Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management&nbsp;</li><li>Proven ability to plan and manage operational processes for maximum efficiency and productivity&nbsp;</li><li>Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands</li><li>Strong working knowledge of industry regulations and legal guidelines&nbsp;</li><li>Excellent executive presence, ability to present to senior leadership&nbsp;</li><li>Experience in managing cross-functional teams and working in a matrix organization.&nbsp;</li><li>Experience with Lean Manufacturing and Six Sigma methodologies.</li><li>Familiarity with ERP systems and their role in manufacturing.&nbsp;</li><li>English speaking and other languages advantageous.&nbsp;</li><li>Experience in developing budgets and business plans&nbsp;</li><li>Superior negotiation skills for both internal and external purposes&nbsp;</li><li>Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM) Education</li><li>Bachelor’s degree in manufacturing engineering, Mechanical Engineering, Industrial Engineering, or a related field.</li></ul>

Responsibilities:&nbsp; <ul><li>Drive innovation and ideation discussions with internal stakeholders and external partners to drive FX optimizations.</li><li>Ensure product vision and requirements are defined globally, with long-term and scale in mind.</li><li>Make tradeoff decisions based on technical and business insights.</li><li>Write clear, detailed and thorough specifications and user stories for complex features, functionality and products.</li><li>Collaborate with a large global team across Product Management, Engineering, PMO, and different business functions for development and integration of FX product-related capabilities</li><li>Partner with FX Treasury to identify opportunities to develop new FX products</li><li>Partner with Go-to-Market team on launching new products capabilities and expanding existing capabilities</li><li>Clearly solicit feedback and distill vision, strategy, product benefits and results to our internal customers.</li><li>Monitor impact of product features and key metrics.</li><li>Troubleshoot product issues and answer product questions – be an FX Product ‘expert’.</li></ul> Requirements:&nbsp; <ul><li>Experience in foreign exchange management, Payments, Pricing or cross-border e-Commerce is required.</li><li>Experience with Agile development as a product owner for a scrum team, design thinking and customer centric approach is preferred.</li><li>"Driving capabilities" - taking initiative, persevering through challenges, constantly pushing toward clarity and delivery while balancing the need for great collaboration, driving consensus and delivering in a matrix organization with multiple stakeholders.</li><li>Strong writing skills and ability to converse with technical and non-technical personnel fluently, articulating complex business factors, progress, issues and recommendations in a concise manner to all levels and functions.</li><li>Strong analytical ability, attention to details and data-driven decision making ability.</li><li>Ability to work in a fast-paced, constantly evolving environment, handling multiple priorities concurrently with minimal guidance is a must.</li><li>Deep desire to grow and learn and passion for vision to democratize money.</li></ul> Desired Skills And Experience: <ul><li>Strong technical product skills and strong communication skills.</li><li>5+ years of experience in general technology product management.</li><li>2+ years of experience in FX, Payments, Pricing or e-commerce experience required.</li><li>Ability to excel and lead in a fast paced, global and innovative environment.</li><li>Bachelors degree in a technical discipline, MBA a plus.</li></ul>

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23 employee benefits Jobs found

Operations Manager

Java Backend Engineer

Technical Support Engineer

Digital and Service Offering Manager, APM

Laboratory Supervisor

Bi-Lingual HR Generalist

HR Advisor

HR Services Support

Senior Director of Operations

Lead Product Manager, Cross Border Payments

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23 employee benefits Jobs found

Operations Manager

Java Backend Engineer

Technical Support Engineer

Digital and Service Offering Manager, APM

Laboratory Supervisor

Bi-Lingual HR Generalist

HR Advisor

HR Services Support

Senior Director of Operations

Lead Product Manager, Cross Border Payments

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.