Head of Commercial – Freight  Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Customer Service Specialist

Senior Compensation & Benefits Specialist

Partner Sales Director

Lead Planning & Performance Management Analyst

Product Stewardship Communications Specialist

Planning & Performance Analyst (PPMD)

Head of Tomato Ketchup

Role Description:The Head of Freight Forwarding Commercial SSA is responsible for developing the business within assigned industry verticals in SSA, focusing on new customers, geographic development, and Freight Forwarding sales activities across the SSA Region.This role will involve leading the creation of trade lane strategies and products, leveraging Freight Forwarding and other relevant capabilities in the Region, and developing specific products to enhance trade through key assets and capabilities in the Region. This role will foster design build and integrate products and solutions that bring Africa to the world to Africa.Responsible for integrating sales and operations planning for accurate strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact.Collaboration and integration with Regional and Global business development teams will be key, and the role will require strong focus on innovation, customer satisfaction, team leadership and managing key strategic Regional accounts.In addition he/she will be tasked with maintaining and growing the existing book of business for the defined regional accounts through successful contract renewal strategies and addressing scope change opportunities commercially within the existing business. Responsibilities:Lead the creation, implementation, and oversight of a comprehensive business development and sales strategy for the Freight Forwarding capability for our client. This includes identifying new market opportunities, cultivating customer relationships, and driving sales growth to achieve and exceed revenue targets. Ensure strategic alignment with organizational goals and maintain a competitive edge in the market through innovative solutions and effective execution.Lead the development and implementation of trade lane strategies and products, and ensure multiple regional interactions and integration. Oversee the discovery, planning, and execution of these strategies and creating, defining, and monitoring key initiatives.Ensure that external regions are aligned to the trade lane strategies and multi-regional trade lane teams are established to drive aligned outcomes.Design and develop solutions for products that enable increased trade across the Region, and deploy sales teams and/or industry vertical solution teams accordingly.Develop strategies and solutions that enable FF to become the integrating capability across both regions and capabilities within regions – measurement of share of wallet captured for FF customers must increase 9through the development of cross selling strategies)Integrate sales and operations planning within the SSA Freight Forwarding capability, and also with the broader SSA commercial and global commercial teams to ensure we drive the SSA end-to-end strategy and optimise the sales teams that we have in place.Oversee the accurate and timely reporting of business development and sales performance metrics. This includes preparing regular reports, analyzing data to identify trends, and providing actionable recommendations to sales teams and other stakeholders to inform strategic and operational decision-making and ensure alignment with business objectives.Oversee and provide guidance to branch level sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives. Drive cross- functional teamwork to enhance market penetration, customer satisfaction, and revenue growth.Act as the Develop and distribute a monthly trade lane pack containing critical insights for the sales team.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Act as custodian for SSA trade lane data and ensure the accuracy and relevance of data through regular maintenance and updates to support informed strategic decision-making. Develop and distribute a monthly trade lane pack containing critical insights for relevant stakeholders and sales teams.Meet and exceed financial growth targets for the assigned industry verticals, countries and expand our geographic and solutions offering footprint with these accounts across our client's service portfolio.Identify and develop relationships with key decision makers at all levels within a customer.Maintain understanding of customers’ expectations relative to operational solutions, costs and results.Understand the customer's business (strategically, operationally, financially).Understand the customer's buying process and identify all influences, intimately understanding their requirements.Maintain an up-to-date pipeline of current and future opportunities, quantifying number of opportunities, value of the opportunity and managing the probability to win.Coordinate RFQs for new business opportunities and renewals of existing business with assigned accounts engaging other functions as required and own the commercial relationship and contract negotiations.Follow the internal commercial process, procedures and thresholds.Support commercial, pricing and freight desk functions.Partners with colleagues in other regions on broader opportunities for select customers.Lead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with policies and proceduresDrive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Lead the our client's Technology agenda, including key digital projects such as defining and supporting the implementation of best-in-class commercial/sales processes and systems (e.g. CRM – Customer Relationship Management, etc.).Ensure, contribute and manage the implementation of continuous improvement, health, safety and sustainability best practice projects relevant to the Commercial capability.Interpret and ensure compliance to relevant regulatory requirements.Requirements:QUALIFICATIONSBachelor’s degree or equivalent in business administration for Freight Forwarding and LogisticsProven track record of having consistently achieved on a sales quota at a relevant scale EXPERIENCEHave a minimum of 8 years’ experience within the transport, logistics, or freight forwarding industry, or similar service industrySignificant sales experience • Leading and managing a teamWork experience in Africa for at least 5 yearsExperience in Freight Forwarding Industry across multiple verticalsExposure to and working knowledge of all facets of contractual requirements SKILLSBusiness Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trends. In-depth understanding of the freight forwarding and logistics industry, including knowledge of international trade regulations, shipping practices, and market dynamics.Strategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision- makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving - You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it. • Exceptional critical thinking skills - you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful, and incredibly organised.Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality - You consider and protect the confidentiality of company data at ALL times.IT skills - You are highly proficient in the full Microsoft Office Suite: Word, Excel and PowerPoint.Flexibility to travel - You are ready to travel between 40 - 50% of the time. Languages - You speak and write fluent English – additional languages are a bonus. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets.The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets. The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures • Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

Job Summary:Customer Service specialist plays a pivotal role in bridging the customers/sales and the plant to drive customer service excellence. The incumbent is responsible for accurate and timely transactions relating to the order fulfilment (order to bill) process, in line procedures and policies. This position reports directly to the Senior Customer Service Manager and will work from our Singapore office.Responsibilities:Sales Order Entry & Order Maintenance:Ensure orders are completely in line with quotation, Special Price Application and Order Policy prior processing in SAP System.Process orders via SAP and BPCS timely to meet customer request date.Ensure accuracy of shipping documents for export including Delivery Note, Packing List, Proof of Delivery, Invoices, etc.Coordinate and expedite orders by liaising with appropriate parties to fulfil orders to meet On-Time DeliveryRecordkeeping:Update order records/data in systems accurately within the order fulfilment process.Ensure proper dissemination and filing of documentation for record audit, traceability and sharing.Pricing:Provide product pricing/margin analysis to the management team for pricing proposal and drive the special pricing approval processReporting:Regular backlog review and overdue backlog clean up to reduce past due ratio.Assist in daily/weekly/monthly and ad-hoc reports with accuracy and within timelineMaintain customer complaints record in systems:Expedite and follow-up with Quality Assurance for complaint closure with corrective action report within timelineOther tasks assigned by Supervisor and Manager.Requirements:Education-Diploma or Degree education with business background is preferredBackground -Minimum 3 years relevant experience in the field of customer service, order fulfilment, logistics, or supply chain, preferably in multinational companiesCompetencies:Familiarity with SAP system or other Enterprise Resource Planning system is an advantageGood knowledge of Microsoft OfficePro-active, systematic, problem-solving skills and strong follow-throughGood communication in English preferred.Ability to multitask and work in fast-paced environment

Role Description:Our partner is now looking for the right person to fill the position as Senior Compensation & Benefits Specialist functionally responsible for C&B in UK and in Denmark.The vast majority of the employees in these countries work within Business Area Wind, Heat and Staff.The position reports to the Director Compensation & Benefits and is a member of the C&B team of our partner.The main responsibility for the team is to develop and drive the Compensation & Benefit agenda for our partner.The Compensation and Benefits team consists of, in addition to the Director C&B, Country leads for Sweden, Germany and The Netherlands respectively and C&B Specialists, all in all 14 persons.What are you going to do as C&B Specialist? The main responsibilities for the Senior Compensation and Benefits Specialist (UK and Denmark) are to implement global Group C&B processes in UK and Denmark and a full responsibility for all C&B specific matters within these countries.The UK/Denmark-lead for Compensation & Benefits is responsible to drive the compensation and benefits agenda in these countries at strategic and operative level and to ensure that our remuneration enables the organization within our partner to drive/support a high-performance culture and to secure relevant and diverse competence and talent.To attract and retain talent is a top priority for our partner and very important within Business Area Wind, Heat and Staff where the need of specialist competence in a market with high competition for talents is key.The UK and Denmark-lead is also contributing to the development of group processes related to Compensation & Benefits, including ASR, STI, International Assignments, salary setting processes in general, variable pay programs, Job Evaluation etc. and responsible for its implementation and execution in the countries.The UK/Denmark -lead will work closely with HR managers, HRBP's and the Shared Service organization/HR Ops ensuring smooth and efficient work processes and well established and accepted “ways of working”Responsibilities:With the foundation of the group reward strategy and policies drive the work with setting the salary structure for the different job roles in the countries to secure a competitive total compensation setupDrive the Annual Salary Review for UK/DK end to end.Drive the annual STI process end to end in the countriesEnsure that managers in continuously receives relevant training within the function.Fully accountable for developing and implementing country specific policies within C&B.Provide input of the estimated total compensation cost into the yearly budget-processEnsure seamless and efficient processes and well accepted “ways of working” within in the function, well in sync with the Shared Service organization/HR Ops and other stakeholders. Continuously seeking to digitalize and simplify.Contribute to the development within the area of C&B group wide.Strong cooperation with the other members of the C&B team to drive the total reward strategy.Ensuring that remunerations schemes operate effectively and meet performance, quality targets as well as complying with market standards and the guideline for a Swedish state-owned company.Keep up to date with current regulations and monitoring changes in the compensation and benefit area in UK/DK.Co-operate with HR managers and other internal stakeholder to understand the business demands and need within the compensation & benefit area.Requirements:Our best candidate has a relevant academic degree in HR or Law and documented experience from functional leadership and at least 10 years of experience within related topic.Familiarity with various types of compensation schemes and benefits, and modern digital solutions within C&BExperience form working with C&B topics in both in Denmark and UKGreat communication skills, able to rapidly establish credibility for own personHands on mentality, not afraid to get hands dirty to get the work done.Collaborative believes sharing is win-win and is empowering others.Has a strategic mindset, able to see through complexity but also able to simplify to get buy-in from others.Has great judgement and is pragmatic, understanding which issues should be addressed and when.Able to work in a matrix organization in an international setting, balancing different stakeholder needs and deal with political complexity.Is passionate about the overall environmental impact vision of our partnerIs genuinely interested in the business and how the own function can contribute to the success of the companyHas a strong match with our partners experience principles (Open, Active, Positive & Safety), being able to role model these in the organization.Command of English is strong, both verbally and writtenOur Offer: Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field.You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development. ean energy company with approximately 20 000 employees.For more than 100 years we have electrified industries, supplied energy to people’s homes and modernized our way of living through innovation and cooperation.We now want to make fossil-free living possible within one generation. To be able to reach this ambitious goal we are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission

Responsibilities:New Account acquisition & new opportunity closure through partners.Driving new revenue growth through partners.Generating Steady stream of new pipeline thru partners & pipeline mgmt.Mapping & stakeholder relationship building across function lines in partner organization. Joint GTM designs with partnerJoint events & mktg. activities with the partners.Building brand awareness within the partner organization.Facilitating, Anchoring, navigating, orchestrating, maneuvering & closing partner originated deals.Carrying number target.Relationship Management.Collaborate with cross functional teams as well as partners as per the account/opportunity demand.Operate in close coordination with IL Regional/Global Partnership anchors.Requirements: Bachelor’s degree in Sales and Marketing, or a related field; master’s degree will be added advantage.At least 10-15 years’ relevant experience with partner/channel sales.Knowledge of Partnership Lifecycle Management, primarily account management, upselling and latter new businesses.Self-initiative, well-organized, strong sense of responsibility, strong analytical and strategic mindset, problem solving skills.Excellent communication and business partnership skillsGood command in oral and written English.

Responsibilities:Provides analytical findings & recommendations relating to regular P&PM tasks such as business plan preparation, performance tracking measurement, and performance analysis and accountability reporting. (40%)Conducts special P&PM-related studies such as the development of performance initiatives and business cases, benchmarking, risk management, design and re-design of measurements, processes and workflows, and information system-related changes. (20%)Provides supervision, coordination and/or facilitation in the execution of regular and special tasks by other P&PM personnel, as well as mentorship on P&PM analytical practice. (30%)Risk Professionals: Performs the principal duties as stated above but focused on risk management.The risk management focus includes: Acts as the business's principal advisor on risk management, and guides, supports, facilitates, monitors, reviews and reports on risk management activities to ensure that risk management processes are efficient and effective, and integrated into P&PM practices - 40%.Assists in identifying gaps in the governance and control environment within the business, and in formulating and implementing solutions for gap closure - 20%.Where assigned, reviews proposals relating to major initiatives in the business to ensure that risk management requirements are appropriately addressed, and assists in and guides the development of risk management training plans - 30%. Performs other related staff and analytical duties, as assigned. (10%)Requirements:As the successful candidate, you will hold a Bachelor’s degree in Business, Engineering, or a related discipline. Possession of an advanced business degree (e.g., MBA) and/or relevant professional certification (e.g., CMA, CFA, CPA) is preferred.You should have 12 years of related experience, including a demonstrated capability and track record, in the practice of planning and performance management, and in the use of business intelligence tools.Possess solid knowledge and understanding of management accounting, finance and Excel.Previous experience in Oil & Gas is preferred but not required.

Responsibilities:Assists in the planning, development, maintenance, and implementation of the SDS authoring process.Partners across all areas of expertise within the PSRA organization to monitor, promote, and deliver high quality, and fully compliant SDSs.Identifies key measures to assist in driving continuous improvements and adherence to applicable regulatory requirements.Actively fosters an organizational culture that is based on collaboration, partnership, innovation, customer service, driving change, and teamwork.SDS and label data maintenance for new and existing products, intermediates and experimental products. Position works under direct supervision as needed.Maintain regulatory and compositional information from raw materials suppliers and our businesses.Manage our translation process with a 3rd party vendor.Enter and maintain hazard assessment and regulatory data into product compliance support and MSDS authoring systems.Provide internal and external customer support related to hazard communication including SDS distribution.Actively participate in projects to continue to maintain compliance with global hazard communication regulations and related regulatory requirements.Use product compliance tools to retrieve/query production models, specifications, recipes, labeing information, global database searches.Support company Product Stewardship and Regulatory Affairs activities.Assist in special assignments and accepting new responsibilities as needed.Contribute to group projects by offering proposed solutions to problems and methods to accomplish the goals of the Product Stewardship and Regulatory Affairs GroupRequirements:Associate’s degree in Chemistry, Biological Sciences, Toxicology or HSE related field, computer technologies or equivalent experience in these fields.Minimum 5 years of experience, desired.Ability to multi-task and adapt to changing work priorities in a dynamic environmentStrong interpersonal skills required to facilitate team building and partnering with colleagues and peersDemonstrated ability to focus on details, work autonomously and lead projectsKnowledge of computers, word processing and spreadsheet software. Candidate will function using systems such as SAP, Sharepoint and Microsoft Office applications.SAP EHS module experience a plus.Results driven with excellent communication skillsAbility to handle multiple tasks/priorities and deal with ambiguity to meet specified deadlines.Good analytical, problem solving and organizational skills.Self-motivated, detail-oriented and comfortable working in a team environment.Experience with innovative methodology for capturing and identifying metrics of key performance indicators.

Responsibilities:We are seeking a seasoned Financial Planning & Performance Management Analyst to join the Planning and Performance Management Department (P&PMD).P&PMD is primarily responsible for the coordination, consolidation and preparation of Business Plan and Midyear/Year-end Accountability reporting and presentations for Company Senior Management and the Board of Directors. The Department includes personnel serving as liaisons with the various business segments and units, coordinating planning activities, performing variance analysis and resolving issues.In addition, P&PMD is responsible for monthly accountability reporting and various other reports prepared on a periodic basis.Requirements:Plans, executes & leads planning and performance management (P&PM) analytical activities under the broad guidance of higher-level P&PM staff and supervisors of his organization, particularly in resolving complex, cross-functional, non-routine and/or design issues. Assigned Risk Professionals plan and coordinate risk management activities in accordance with the Corporate Enterprise Risk Management (ERM) Framework.Provides analytical findings & recommendations relating to regular P&PM tasks such as business plan preparation, performance tracking measurement, and performance analysis and accountability reporting. (40%)Conducts special P&PM-related studies such as the development of performance initiatives and business cases, benchmarking, risk management, design and re-design of measurements, processes and workflows, and information system-related changes. (20%)Provides supervision, coordination and/or facilitation in the execution of regular and special tasks by other P&PM personnel, as well as mentorship on P&PM analytical practice. (30%)Risk Professionals: Performs the principal duties as stated above but focused on risk management. The risk management focus includes: Acts as the business's principal advisor on risk management, and guides, supports, facilitates, monitors, reviews and reports on risk management activities to ensure that risk management processes are efficient and effective, and integrated into P&PM practices - 40%. Assists in identifying gaps in the governance and control environment within the business, and in formulating and implementing solutions for gap closure - 20%. Where assigned, reviews proposals relating to major initiatives in the business to ensure that risk management requirements are appropriately addressed, and assists in and guides the development of risk management training plans - 30%. (0%)Performs other related staff and analytical duties, as assigned. (10%).As the successful candidate, you will hold a Bachelor’s degree in Business, Engineering, or a related discipline.Possession of an advanced business degree (e.g., MBA) and/or relevant professional certification (e.g., CMA, CFA, CPA) is preferred.You should have 12 years of related experience, including a demonstrated capability and track record, in the practice of planning and performance management, and in the use of business intelligence tools.Possess solid knowledge and understanding of management accounting, finance and Excel.Previous experience in Oil & Gas is preferred but not required.Have an excellent command of oral and written English.

Role Description:We have an excellent opportunity available for a senior Head of Marketing, with strong commercial and innovation experience to make a difference.The Head of Tomato Ketchup for EPDM lies within the EPDM zone, reporting into the Director of Portfolio, Innovation and New Growth.You’ll be leading a vertical in a high performing, cross-functional team, responsible for defining the future of Ketchup.Get ready for a lot of exposure to internal senior stakeholders, external agencies and customers. The end-to end ownership and delivery of innovation, sustainability, value creation projects and strategy will be your primary responsibility, as well, as the responsibility for the performance and launch of the innovations in the markets, in partnership with the local BUs.You will be responsible for leading and delivering the pipeline with customers and consumers, doing the job of a category and brand owner and having shared P&L responsibility for new growth areas.Responsibilities: Head of PlatformIn brief, you will be responsible for;Building the future of the platform to deliver long-term strategy and breakthrough innovation to accelerate growth for the EPDM zone.Leading comms delivery (creative and media) for innovation, renovation and new adjacencies.Leading a team of motivated category & brand owners to deliver against your strategy.Also leading a cross-fucntional team of supply managers, procurement managers, reporting dotted-line to you as well as R&D managers, insight managers and regulatory and FSQ managers.Leveraging insights to address consumer pain-points and drive consumer-first solutions.End-to-end business management, including shred P&L responsibility and project selling.Building relationships and collaboration with senior cross-functional teams and stakeholders to drive engagement across extended businessDefining new governance structures and business processes to allow for agile innovation.Delivering sales with the support of our sales organization.Demand planning accountability with the support of demand planning team.Supply accountability with the support of collab managers and supply teams.Commercial strategy and support implementation.Requirements:Hard SkillsEducation: BSc/BA required, MSc preferredMBA desiredWork Experience:Proven progression in marketing function and commercial setting.Track record of delivery innovation, new business models and disruptive innovation.Experience managing agency partners for creativity.Experience with external sales of ideas, projects and brand innovations.10+ years of managerial experience.Experience working in venture building or startup factory desired but not necessary. Knowledge: 10-15 years of FMCG experience (marketing, commercial, innovation).Language Knowledge: Business proficient English.Professional AttributesCommunication SkillsAt our client you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.ResilienceYou’re able to bounce back after a disappointment or set back, big or small. And always continue to move onward & upward.Analytical We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset. Curiosity, positivity & enthusiasmDrive growth Understanding of growth levers and 6PsMarketing, commercial toolkitRGMHigh pressure You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.Result drivenYou don’t only focus on your own results, but always do what’s best for the company.What We Offer You:An ambitious employer; we only want to the best for you; A fast career track like only few other companies can match;A competitive salary and excellent bonus structure (above market); Permanent contract; for we believe in doing big bets on people; Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action! 

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26 deal closure Jobs found

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Head of Commercial Business Development & Sales (Sub Region)

Customer Service Specialist

Senior Compensation & Benefits Specialist

Partner Sales Director

Lead Planning & Performance Management Analyst

Product Stewardship Communications Specialist

Planning & Performance Analyst (PPMD)

Head of Tomato Ketchup

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Skills

Industry

Location

Jobtitle

26 deal closure Jobs found

Head of Commercial – Freight Forwarding

Head of Commercial Business Development & Sales (Sub Region)

Head of Commercial Business Development & Sales (Sub Region)

Customer Service Specialist

Senior Compensation & Benefits Specialist

Partner Sales Director

Lead Planning & Performance Management Analyst

Product Stewardship Communications Specialist

Planning & Performance Analyst (PPMD)

Head of Tomato Ketchup

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.