EUC Desktop Engineer (M365)

Responsibilities: <ul><li>Provide technical support and training to technology staff and end-users.</li><li>Deploy, configure, and manage endpoint devices and client applications.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping&nbsp;</li><li>Deploy and configure M365 applications (e.g., Teams, SharePoint, OneDrive) across user devices.</li><li>Manage updates and patches for M365 applications and desktop systems.</li><li>Liaise with external vendors for services</li><li>Manage patching and updates for Intune-managed devices.</li></ul> Requirements: <ul><li>Operating systems: Extensive experience with Windows 10/11, iOS</li><li>VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients&nbsp;</li><li>Experience in device management &amp; troubleshooting for Windows, iOS/iPadOS.</li><li>Experience in M365 and configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. is a plus</li><li>Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.</li><li>Security: Experience with endpoint security solutions, encryption technologies and security best practices.&nbsp;</li><li>Problem-Solving: Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.&nbsp;</li><li>Communication: Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.&nbsp;</li><li>Leadership: Demonstrated leadership abilities, including experience leading cross-functional teams, and mentoring junior staff.</li><li>M 365 skills</li></ul>

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EUC Desktop Engineer (M365)

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EUC Desktop Engineer (M365)

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