Technical Support Engineer

Senior Business Analyst (SAP HCM)

SAP HR Developer

Cloud Infrastructure Engineer III

Cloud Solution Specialist- Hybrid

EUC Desktop Engineer (M365)

ITAM Manager

Senior Retail Designer

DevOps Engineer

SAP HR & Payroll

Overview:&nbsp; <ul><li>You shall be a part of the Technical Support Center (based out in Pune, India).</li><li>The Technical Support Center is a team of highly responsive technology specialists whose #1 focus is to</li><li>support/resolve the customers for Presales and Post Sales Technical issues while delivering the best</li><li>possible customer experience.&nbsp;</li><li>You can measure your success through excellent financial results, growing</li><li>customer happiness metrics, industry recognition, on time resolution and employee happiness scores.</li><li>You shall be the first point of contact for customers and partners all over Americas, EMEA &amp; APAC.</li><li>Youll have insight on the detailed functionality of products and partner with all distributed</li><li>elements of the service chain.</li></ul> Responsibilities: <ul><li>You will be responsible for creating and driving support tickets within the required SLA parameters.</li><li>will depend on you to provide the highest standard of customer support for Switching, routing</li><li>,security , Wireless, Cables &amp; Connectivity.</li><li>Remotely provide Presales as well as Post sales support making sure the customer is satisfied with the level of service provided. Manage the tech support day-to-day operations to achieve qualitative and quantitative targets at team/staff level and to maintain overall quality standards.</li><li>You shall be responsible for achieving all metrics for the respective customer/partner, as defined by the management with particular focus on customer satisfaction. </li><li>Gather the required information necessary to best handle customer software and technical inquiries.</li><li>Resolving the issues through Phone, chat and ticketing tool - communication channels.&nbsp;</li><li>Collaborate with Technical Support team members to properly manage customer queries and escalate when appropriate.</li><li>Document solutions for knowledgebase.</li><li>Work to support customer technical issues encompassing hardware, software, and networking.&nbsp;</li><li>Create knowledge base articles on products.</li><li>Connect with wide range of people and teams to find these solutions such as Solution Consultants,Product Line Managers, and the various plants.</li><li>Provide technical service for products and solutions in India and deliver professionally and</li><li>disciplinarily.</li><li>Deliver end to end solution as per customer demand.</li><li>Assist customers with Support Requests and engaging with other Teams ensuring follow up on each request and solution is provided.</li><li>Continuous improvement of their professional certification level.</li></ul> Requirements : <ul><li>Bachelor’s degree in Telecom, Computer Science, Electrical Engineering/Electronics/ IT.</li><li>CCNA Certified. Hirschmann switches, router and security devices knowledge would be added</li><li>advantage.</li><li>Minimum 3-10 years working experience.</li><li>2~3 year’s implementation experience in Managed and unmanaged switches, Internet wireless LAN,</li><li>Industrial Security Systems, Embedded Ethernet modules, Fiber optic field bus repeaters, Secure</li><li>remote access, Network Management Software, Industrial Connectors, industrial network security</li><li>products for process control, SCADA manufacturing and automation sectors.</li><li>Experience in customer support, service or after sales in networking system will be added advantage.</li><li>Understanding of networking protocols.</li><li>Knowledge of transmission technology, OTN and Network Access control would be a plus.</li><li>Hands-on experience with monitoring, network diagnostic and network analytics tools/network</li><li>configuration experience with Cisco etc.</li><li>Ability to quickly learn new or unfamiliar technology and products using documentation and internetresources.</li><li>Basic Level of understanding of Routing and Switching, Basic Data networking, including DHCP, RSTP, VLAN, QoS, IGMP, network redundancy, IP routing protocols and standard VPN technology.</li><li>Industrial networking and IIoT/IoT digitalization knowledge would be added advantage.</li><li>Good English in reading and written, and good oral English is a must.</li><li>Ability to multitask in a fast-paced environment.</li></ul>

Responsibilities: <ul><li>Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.</li><li>Provide application support to end users in troubleshooting and resolution of issues, and updating them of the progress which entails communicating with them in an appropriate and constructive manner.</li><li>Work closely with the team and business partners to fully understand the user functionality, pain points, and areas of improvements within our applications</li><li>This role includes implementation and sustainment responsibilities.</li><li>Travel within Asia Pacific region will be expected but kept to a minimum.</li></ul> Requirements:&nbsp; <ul><li>Minimum 8 years’ experience in SAP HR/HCM project implementation and rollout experience</li><li>Strong understanding of SAP HCM process and local statutory reporting and audit requirements</li><li>Strong functional and configuration skills in all areas of the HR/HCM modules</li><li>Able to do simple debugging of program</li><li>Experience in supporting interfaces between SAP and non-SAP applications</li><li>Team player with good writing, verbal communication and presentation skills.</li><li>Independent, resourceful and able to perform under pressure with minimal supervision.</li></ul>

Responsibilities: System Development and Implementation: <ul><li class="ql-indent-1">Design, develop, and implement SAP HR solutions, focusing on OM, PA, Time Management, and TEM modules.</li><li class="ql-indent-1">Customize SAP HR modules to meet business requirements and optimize HR processes.</li></ul> Integration: <ul><li class="ql-indent-1">Integrate SAP HR with SuccessFactors, ensuring seamless data flow and operational efficiency.</li><li class="ql-indent-1">Develop and maintain interfaces between SAP HR and other enterprise dsystems.</li></ul> Support and Maintenance: <ul><li class="ql-indent-1">Provide ongoing support and troubleshooting for SAP HR modules.</li><li class="ql-indent-1">Perform regular system maintenance and updates to ensure optimal performance and compliance with HR regulations.</li></ul> Collaboration and Consultation: <ul><li class="ql-indent-1">Work closely with HR, IT, and other departments to understand business needs and translate them into effective SAP HR solutions.</li><li class="ql-indent-1">Provide technical expertise and guidance to junior developers and manage vendor developers.</li></ul> Code Review: <ul><li class="ql-indent-1">Conduct thorough code reviews to ensure quality, consistency, and adherence to best practices.</li><li class="ql-indent-1">Provide constructive feedback and identify opportunities for code optimization and refactoring.</li></ul> Project Management: <ul><li class="ql-indent-1">Manage SAP HR projects, ensuring they are completed on time, within scope, and within budget.</li><li class="ql-indent-1">Act as single point of contact for all HR developers.</li><li class="ql-indent-1">Communicate project status, risks, and issues to stakeholders and provide regular updates.</li></ul> Requirements: <ul><li>Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field.</li><li>Minimum of [8] years of experience in SAP HR development, including OM, PA, Time Management, and TEM modules.</li><li>Proven experience with integrating SAP HR with SuccessFactors.</li><li>Strong understanding of HR business processes and best practices.</li><li>Proficiency in HR ABAP programming and SAP HR configuration.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong project management skills and the ability to manage multiple projects simultaneously.</li><li>Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.</li><li>Ability to work independently and as part of a team.</li></ul> Preferred Qualifications: <ul><li>Certification in SAP HR or related modules.</li><li>Experience in industries such as Manpower, Security.</li><li>Knowledge of labor laws and compliance requirements.</li></ul>

Responsibilities: <ul><li>Lead the design and implementation of hybrid cloud architectures using Azure, VMware, and HCI platforms like Nutanix and Azure Stack HCI.</li><li>Provide strategic consulting on cloud migration, optimization, and best practices.</li><li>Manage and administer the hybrid cloud environment, including, provisioning, configuration, performance monitoring, policy governance and security.</li><li>Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services.</li><li>Good Knowledge on Cloud Adoption Framework (CAF) and Well Architecture Framework (WAF)</li><li>Experience with Microsoft Entra ID Connect, Azure AD DS, and related technologies.</li><li>Implementation and management of Public and internal DNS server.</li><li>Monitor and optimize cloud performance, cost, and security.</li><li>Automate infrastructure provisioning, configuration, and management using tools like ARM templates, Terraform, and PowerShell and Ansible.</li><li>Familiarity with CI/CD pipelines and DevOps practices.</li><li>Troubleshoot and resolve issues related to hybrid cloud infrastructure and services.</li><li>Implement and maintain disaster recovery and backup solutions.</li><li>Stay up to date with the latest cloud services, features, and best practices.</li><li>Comprehensive understanding of Identity and Access Management principles and practices.</li><li>Designing and implementing IAM policies to ensure secure and efficient user access management.</li><li>Create and maintain comprehensive documentation for VMware environments, including configurations, procedures, and troubleshooting guides.</li><li>Provide advanced troubleshooting for complex issues within the VMware infrastructure.</li></ul> Requirements: <ul><li>Bachelor’s degree in computer science, Information Technology, or a related field.</li><li>Minimum of 5-8 years of experience in cloud engineering and consulting, with a strong focus on Azure, VMware, and HCI platforms.</li><li>Strong knowledge of Azure services, including virtual machines, storage, networking, SQL PaaS, and security.</li><li>Demonstrated expertise in designing and implementing hybrid cloud solutions.</li><li>Proficiency in backup tools and disaster recovery planning.</li><li>Exceptional problem-solving skills and strategic thinking abilities.</li><li>Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.</li><li>Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, VMware Certified Design Expert, Nutanix) are highly desirable</li><li>Experience in deployment and configuration of VEEAM backup and replication tool.</li><li>Skilled in NetApp Storage Administration, capacity planning.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong general Linux administration skills including Shell scripting/Powershell</li></ul>

Responsibilities: <ul><li>Manage and administer the Microsoft Azure cloud environment, including Migrations, provisioning, configuration, performance monitoring, policy governance and security&nbsp;</li><li>Design, implement, and manage scalable, secure, and reliable Azure cloud infrastructure.&nbsp;</li><li>Collaborate with development, operations, and security teams to ensure seamless integration and deployment of cloud services.&nbsp;</li><li>Good Knowledge on Cloud Adoption Framework (CAF) and Well Architecture Framework (WAF)&nbsp;</li><li>Implementation and management of Public and internal DNS server.&nbsp;</li><li>Monitor and optimize cloud performance, cost, and security.&nbsp;</li><li>Automate infrastructure provisioning, configuration, and management using tools like ARM templates, Terraform, and PowerShell.&nbsp;</li><li>Familiarity with CI/CD pipelines and DevOps practices.&nbsp;</li><li>Troubleshoot and resolve issues related to cloud infrastructure and services.&nbsp;</li><li>Implement and maintain disaster recovery and backup solutions.&nbsp;</li><li>Stay up to date with the latest Azure services, features, and best practices.&nbsp;</li><li>Strong knowledge of Azure services, including virtual machines, storage, networking, SQL PaaS, and security.&nbsp;</li><li>Designing and implementing IAM policies to ensure secure and efficient user access management.&nbsp;</li><li>Create and maintain comprehensive documentation for VMware environments, including configurations, procedures, and troubleshooting guides.&nbsp;</li><li>Provide advanced troubleshooting for complex issues within the VMware infrastructure.&nbsp;</li><li>Develop and design SDDC solutions, integrating vSAN for storage virtualization and NSX-T for network virtualization&nbsp;t.&nbsp;</li><li>Install, configure, and manage VMware vSphere environments, including ESXi hosts and vCenter Server.&nbsp;&nbsp;</li><li>Perform regular updates and patch management for vSphere components&nbsp;</li><li>Configure and manage Veeam Backup &amp; Replication jobs to ensure data protection across virtual and physical environments&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree in computer science, Information Technology, or a related field.&nbsp;</li><li>Minimum of 8+ years of experience in Infrastructure and networking (with 3+yrs in cloud engineering and consulting, with a strong focus on Azure, and AWS etc)&nbsp;</li><li>Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to diverse audiences.&nbsp;</li><li>Relevant certifications (e.g., Microsoft Certified: Az-500, AZ-700,Az-305, VMware Certified Advanced Professional/Nutanix certified professional, etc.,) are highly desirable&nbsp;</li><li>Expertise in Nutanix/VxRail deployment and Lifecycle Management</li><li>Experience with cloud platforms such as AWS or Google Cloud is a plus.&nbsp;</li><li>Experience in deployment and configuration of VMware environments, including ESXi hosts, vCenter, and related components.&nbsp;</li></ul>

Responsibilities: <ul><li>Provide technical support and training to technology staff and end-users.</li><li>Deploy, configure, and manage endpoint devices and client applications.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping&nbsp;</li><li>Deploy and configure M365 applications (e.g., Teams, SharePoint, OneDrive) across user devices.</li><li>Manage updates and patches for M365 applications and desktop systems.</li><li>Liaise with external vendors for services</li><li>Manage patching and updates for Intune-managed devices.</li></ul> Requirements: <ul><li>Operating systems: Extensive experience with Windows 10/11, iOS</li><li>VDI Solutions: Advanced knowledge of VMware Horizon, Microsoft Azure Virtual Desktop, Thin clients&nbsp;</li><li>Experience in device management &amp; troubleshooting for Windows, iOS/iPadOS.</li><li>Experience in M365 and configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. is a plus</li><li>Device Management: Proficiency in managing desktops, laptops, thin clients using Microsoft End Point Manager (Intune), MECM, Altiris and Mobile Device Management Solutions.</li><li>Security: Experience with endpoint security solutions, encryption technologies and security best practices.&nbsp;</li><li>Problem-Solving: Excellent problem-solving skills with a focus on troubleshooting complex technical issues across multiple devices.&nbsp;</li><li>Communication: Strong verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.&nbsp;</li><li>Leadership: Demonstrated leadership abilities, including experience leading cross-functional teams, and mentoring junior staff.</li><li>M 365 skills</li></ul>

Responsibilities: <ul><li>Provide management and asset reporting, forecasting, budgeting and on asset management.</li><li>Assist management to ensure business practices and processes are in line with good corporate governance. Be mindful of potential areas of exposure, identify them and work with the business to address control gaps and mitigate risks.</li><li>Lead IT Assets team, ensuring day-to-day functions on the recording of newly acquired tangible and intangible fixed assets is well managed.</li><li>Provide guidance to the business on asset capitalisation policy and drive timely commissioning of tech fresh assets.</li><li>Review inventory turnover and follow up with the business to take actions to ensure healthy turnover.</li><li>Lead the inventory sighting exercise, to ensure proper procedures are adhered to and reconciliation of stock values are performed and reviewed on a timely manner.</li><li>Address IT asset needs queries which include hardware, software and mobile line; and collaborate with IT to address Business needs.</li><li>Drive continuous process improvements, including system changes, streamlining of processes and automation projects.</li><li>Keep a comprehensive record of all assets related data in a proper record keeping (e.g. SNOW, spreadsheets).</li><li>Make analysis based on the collected data, focusing on trends, gaps &amp; logical examines.</li><li>Develop, implement, communicate, maintain the IT Asset Management standards, processes, and procedures.</li><li>Manage asset discovery processes to ensure up to date and accurate inventory.</li><li>Ensure that adequate governance is in place and the processes are being executed successfully.</li><li>Identify and monitor key risk areas such as technology obsolescence and ensure audit compliance for the in-scope IT Assets</li><li>Review and streamline the Asset and Configuration Management processes on a regular basis for efficiency and effectiveness ensuring any agreed changes to the processes are properly approved and communicated.</li><li>Plan and manage yearly IT asset verification exercise.</li><li>Manage, track and report on all the in-scope IT assets.</li><li>Manage, track and report on mobile lines and other telco services</li><li>Guide and educate the Data Owners/Custodians and teams involved in the daily administration of the asset management related activities.</li><li>English language proficiency – verbal and written communication</li></ul> Responsibilities: <ul><li>Bachelor’s Degree in a relevant discipline.</li><li>Minimum 8 to 10 years of experience in IT Asset Management.</li></ul>

Responsibilities: Counter Design: <ul><li>Define, create and coordinate the brand retail design &amp; merchandising configuration for different distribution channels and implement this in line with the global brand objectives</li><li>Implement merchandising solutions (testers units, free access, POS materials) to brand objectives</li><li>Creation of POS material with VM answering the marketing plan needs</li><li>Co-undertake the conception, development, and follow-up of flagship stores with TRM, DMI and Zone</li></ul> Project Management for brand &amp; regions: <ul><li>Develop communication tools for countries to transmit brand values and identity (brand charter, negotiation rules etc)</li><li>Develop and follow guidebooks for different types of distribution and marketing events</li><li>Manage projects and adapt brand concept to local distribution constraints.</li><li>Monitor the performance of projects taking into account budget and time constraints</li><li>Coordination for regional projects</li><li>Develop a good relationship with suppliers and contractors</li></ul> Master Retail Design Fundamentals: <ul><li>Expresses and decodes brand’s image/value &amp; sense of purpose</li><li>Understands &amp; Integrates Market ‘specificities</li><li>Understands customer path &amp; shopper experience’s rules</li><li>Leads design prospective &amp; innovation</li></ul> Designs Customer Centric Retail Concept: <ul><li>Uplifts brand’s visual identity to build customer centric retail concepts</li><li>Creates and designs visual concept to animate in a consistent customer path, launches and catalogue</li><li>Defines &amp; ensures high quality standards</li></ul> Delivers Operational Implementation with Excellence: <ul><li>Adapts the retail concept according to the distribution channel or customer profile</li><li>Ensures technical and legal compliance regarding the production</li><li>Cooperates with 360° internal &amp; external stakeholders to guarantee consistent retail experience</li><li>Pilots &amp; Monitors RD’s efficiency in line with timelines and budget</li></ul> Act as a Business Driver: <ul><li>Guaranties the ROI of POS in line with business objectives</li><li>Negotiates with retailers about staging and implementations</li><li>Monitors POS performance and drives it according to local strategy</li></ul> Requirements: <ul><li>Degree in Interior Design / Industrial Design</li><li>Project management skill</li><li>Good stakeholders’ management skill</li><li>Good understanding of the Travel retail environment &amp;/or Cosmetic industry</li><li>SketchUp, Illustrator, Photoshop, Autocad&nbsp;</li><li>At least 2-3 years of relevant work experience&nbsp;</li><li>Candidates with more years of relevant experiences &amp; budget management, will be considered for senior level position</li></ul>

Responsibilities: <ul><li>You can work full-time in your field of “Cloud Operations” - from scripting to strategy - and represent our department internally in training courses and international communities of practice and optionally also externally in lectures.</li><li>As a DevOps Engineer (m/f/d) you will also work closely with product managers, product owners, system architects and other roles to support the development goals in the individual applications on the platform.</li><li>With us, you will take responsibility for the automation of all aspects of configuration, monitoring and deployment of our cloud applications</li><li>The support of the operation of our Azure IaaS and PaaS production and development systems is part of your varied area of ​​responsibility</li><li>You work in the local DevOps team and are a competent contact for developers, product owners and the global IT functions (e.g. Business Continuity Management and Information Security)</li><li>International coordination of experiences and best practices with Enterprise Architects in the Group</li></ul> Requirements: <ul><li>Several years of experience with Microsoft Azure, ideally in a hybrid IaaS/PaaS solution</li><li>Very good knowledge of professional and technical issues of provisioning and operation (ITIL, IaC etc.)</li><li>Passion for automating the entire software lifecycle</li><li>Solid knowledge of Powershell or bash, Linux-based operating systems, networks, security and protocols</li><li>Infrastructure as Code with Ansible, ARM, Bicep or terraform/terragrunt and Azure DevOps CI/CD</li><li>High availability and disaster recovery of various Azure-based services</li><li>Ideally experience in hosting PostgreSQL</li></ul>

Responsibilities: Analyze and improve SAP Payroll & Time and related systems and process.Provide production support and expertise for Time (SAP and Workforce) and Payroll software .Support for HR systems, like setup tables, tax updates, and quarterly and yearend reporting.Generate ad hoc reports using a variety of reporting tools.Provide issues resolution for HR applications including the SuccessFactors HRM platform.Testing of annual SAP HRSPs (Human Resources Support Packs) & CLCs (Country Legal Changes- US).Troubleshooting issues relate to SAP Payroll & Time Management, Workforce Time & Attendance, and Tax filingAssist to provide timely information to Payroll Management, HR Management, Labor Relations, and other functions within the business.Requirements:Must have 16 years of education – any in field Years 5+ hands on experience in SAP HR and PAYROLL- development+ Config+ Support Experience with SAP HR (Master Data, Maintain Time Data, Info type) Hands on for US Pay rules and policies.Experience with SAP Time Management configuration, Payroll SchemasCustom reports, worked on PA, OM, Time & PayrollHands on US Taxes and US Tax Forms (940, 941, Locality, W2s, and unemployment)Worked with HR macros for reading data from info types Experience of HR relevant FMs/BAPIs which can be used to update HR dataExperience in below are added advantage SAP SuccessFactors HRM platformSAP ABAP skillsPreferred Qualifications: Strong communication skills – verbal, written, listeningGood interpersonal skills Self Starter: Detailed and Results orientedExcellent follow through skills Business backgroundDealing with multiple vendors, customers and interacting with them for coordinationAbility to analyze data, diagnose issues, and propose recommendationsFlexible to work in dynamic environment and timings 

Skills

Industry

Location

Jobtitle

14 configuration Jobs found

Technical Support Engineer

Senior Business Analyst (SAP HCM)

SAP HR Developer

Cloud Infrastructure Engineer III

Cloud Solution Specialist- Hybrid

EUC Desktop Engineer (M365)

ITAM Manager

Senior Retail Designer

DevOps Engineer

SAP HR & Payroll

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

14 configuration Jobs found

Technical Support Engineer

Senior Business Analyst (SAP HCM)

SAP HR Developer

Cloud Infrastructure Engineer III

Cloud Solution Specialist- Hybrid

EUC Desktop Engineer (M365)

ITAM Manager

Senior Retail Designer

DevOps Engineer

SAP HR & Payroll

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.