Operations Supervisor

Digital Marketing Specialist

Customer Service and Admin (CS&A) Team Lead

Manager KNA Deduction Management

Strategic Sourcing Analyst III

Field Sales Executive (Business Development Manager)

Digital Transformation Executive

End-User Computing (EUC) Lead

Product specialist

Staff Manufacturing & Process Development Engineer – Stamping

Role Description: <ul><li>Job Summary The Operations Supervisor is responsible for overseeing solid dosage pharmaceutical manufacturing and packaging activities during 2nd shift operations, 3:15pm to 11:45pm.&nbsp;</li><li>This role ensures that all production operations comply with cGMP, safety standards, and production schedules.</li><li>The operations supervisor will lead and support a team of leads and operators ensuring high quality output, operational efficiency, and a safe working environment.</li><li>Scope of Authority - span of control (work unit, site, department, division, etc.), monetary value of budget/spend authority ( capital, operating, etc.), P&amp;L responsibility, etc.</li><li>Oversees and coordinates Manufacturing and Packaging operations.&nbsp;</li></ul> Responsibilities: Key Accountabilities: <ul><li>Accountability Lead and supervise operations in solid dosage manufacturing and packaging to ensure adherence to Master Formula and Master Packaging Records, SOP’s, and regulatory requirements (FDA, etc.).</li><li>Communicate with department leadership, set the shift schedule, and conduct shift huddle/communication at start of shift to ensure effective communication between shifts.</li><li>Ensure timely execution of production schedules.</li><li>Monitors manufacturing and packaging processes to ensure schedule is met within standards.</li><li>Review and complete shift documentation, including batch documentation, logbooks, etc.</li><li>Coordinate with Engineering and Quality Assurance to address any equipment issues that occur during the shift Support investigations for deviations that occur during the shift.</li><li>Assist in determining and implementing CAPA.</li><li>Provide training, guidance, and performance feedback for shift employees.</li><li>Ensure training requirements are met.</li><li>Support employee development and cross-training.</li><li>Executes procedures to complete tasks in a compliant and safe manner.</li></ul> Continuous Improvement <ul><li>Captures and reports metrics; troubleshoots downtime to increase operational efficiency.</li><li>Lead or participate in Continuous Improvement projects.</li><li>Troubleshoots and resolves process issues.</li></ul> Issues &amp; Deviations <ul><li>Performs defect evaluations and initiates production events.</li><li>Identifies, reports, and suggests resolutions for processing related issues.&nbsp;</li><li>Assists in the investigation of unplanned deviations.</li></ul> Teamwork and Collaboration <ul><li>Provides priorities for the off-shift operations, focusing resources on priority products.</li><li>Interfaces with supervisors and/or Quality personnel to inform of deviations or other line issues.</li><li>Continuous Training Ensures personnel are current with training requirements.</li><li>Stays current on SOPs and cGMPs.</li><li>Continuous Safety &amp; Compliance Contribute to safety audits.</li><li>Ensures out manufacturing/packaging activities safely, as required, on a daily basis.</li><li>Follows all safety and compliance procedures and participates in required training.</li><li>Adheres to all cGMP compliance/regulatory mandates and quality requirements.</li><li>Participate in safety teams, start-up discussions, incident debriefs, etc.</li><li>Ensures compliance with SOPs, Policies and Procedures as required by the Company and regulatory agencies.</li><li>Misc Other related duties as assigned to meet departmental and Company objectives.&nbsp;</li></ul> Requirements: Qualifications Education &amp; Experience: <ul><li>Minimal acceptable level of education, work experience and certifications required for the job Bachelor’s degree in pharmacy, Chemistry, Engineering, or a related discipline preferred, relevant experience my substitute.</li><li>Minimum of 3 years supervisory experience in pharmaceutical solid dosage manufacturing/packaging.&nbsp;</li><li>Knowledge Proficiency in a body of information required for the job e.g.</li><li>Knowledge of FDA regulations, GMP/GLP/GCP, Lean Manufacturing, Six-Sigma, etc.</li><li>Thorough knowledge of cGMP and FDA regulations.</li><li>Thorough knowledge of manufacturing and packaging operations.&nbsp;</li></ul> Skills &amp; Abilities: <ul><li>Often referred to as “competencies”, leadership attributes, skills, abilities or behaviors that may be enterprise, functional or job specific e.g. coaching, negotiation, calibration, technical writing etc.</li><li>Demonstrated leadership, communication, and decision-making skills.</li><li>Ability to oversee and manage the daily operations of manufacturing and packaging. Ability to monitors processes to ensure schedule is met within standards.</li><li>Ability to analyze metrics and troubleshoot downtime.&nbsp;</li><li>Effectively interfaces with Quality Assurance to inform of deviations or other line issues.</li><li>Demonstrates the ability to work in collaboration with others as a part of a team.</li><li>Ability to lead in Continuous Improvement projects.</li><li>Possess technical writing skills.&nbsp;</li><li>Physical Requirements Physical &amp; mental requirements e.g. lift 40 pounds, walk across plant/warehouse, business travel (% of time), driving as part of work responsibilities, etc.</li><li>Must be able to stand for long periods of time (8- or 12-hour shifts), lift at least 35 pounds, climb ladders, wear a dust mask or respirator and pass associated respirator tests and/or requirements, and be able to wear all required PPE, including safety glasses, ear plugs, and safety shoes.</li><li>Lead and supervise operations in solid dosage manufacturing and packaging to ensure adherence to Master Formula and Master Packaging Records, SOP’s, and regulatory requirements (FDA, etc.).</li><li>Communicate with department leadership, set the shift schedule, and conduct shift huddle/communication at start of shift to ensure effective communication between shifts.</li><li>Ensure timely execution of production schedules.</li><li>Monitors manufacturing and packaging processes to ensure schedule is met within standards.</li><li>Review and complete shift documentation, including batch documentation, logbooks, etc.</li><li>Coordinate with Engineering and Quality Assurance to address any equipment issues that occur during the shift Support investigations for deviations that occur during the shift.</li><li>Assist in determining and implementing CAPA.</li><li>Provide training, guidance, and performance feedback for shift employees.</li><li>Ensure training requirements are met.</li><li>Support employee development and cross-training.</li><li>Executes procedures to complete tasks in a compliant and safe manner.</li></ul>

Role Description:&nbsp; <ul><li>Our client is seeking a dynamic and results-driven Digital Marketing Specialist to join our team on a freelance, project-based basis.</li><li>The ideal candidate will have hands-on experience in digital marketing, influencer marketing, and new media channels like podcasts, with a strong background in performance marketing.</li><li>This role offers an exciting opportunity to work with a growing company in the following industries: OTC Healthcare/Consumer Goods/Health and Wellness/E-commerce.</li></ul> Responsibilities: <ul><li>Partner with brand marketers to understand brand strategy, tactical plans, campaign requirements, data needs, and operational support associated with their digital marketing efforts</li><li>Plan and carry out marketing and promotional activities for the brand.</li><li>Ensure timely and compliant delivery of operational responsibilities in accordance with project milestones.</li><li>Serve as a subject matter expert for digital marketing best practices, internal processes, and systems related to digital marketing.</li><li>Help brand marketers ensure adequate data capturing and reporting are in place for all digital marketing initiatives.</li><li>Facilitate continued educational/training opportunities for internal marketing stakeholders and external agency teams</li><li>Gather future business requirements and represent the voice of the brand as additional digital marketing capabilities/platforms are established.</li><li>Cultivate strong partnerships with external agency teams, suppliers, and vendors in support of Brand and/or Digital Operations efforts.</li><li>Lead and execute media plans; Identify and optimize digital channel mix to help grow the brands.</li><li>Oversee all digital paid advertisements and third-party digital vendor management.</li><li>Analyze data by mapping current digital tactics to identify gaps, opportunities, and insights to optimize spend, performance &amp; ROI</li><li>Proficiency in core marketing capabilities such as digital creative development, segmentation, investment optimization, etc.</li><li>Experience in managing multiple external agency partners and internal marketing partners to meet deadlines in alignment with SOWs.</li><li>Work with overseas counterparts to ensure alignment of brand objectives.</li><li>Plan, conceptualize, and develop new product launches.</li><li>Manage media communication, advertising, and campaign/promotion on both offline and online (social media, Facebook, Instagram)</li><li>Manage brand presence in social networking sites including Facebook, Twitter, and other relevant blogs, sites, e-commerce, and forums</li><li>Monitor social media for conversations and trends related to company brand and feedback insights to the Regional to align overall business strategy</li><li>Measure the impact of social media programs; analyze, review and report on the effectiveness of our company’s social&nbsp;</li></ul> Requirements: <ul><li>Bachelor’s degree (or) masters degree in marketing or related fields.</li><li>6+ years of relevant experience, preferable within the bio/pharma industry with at least 5 years of digital marketing experience</li><li>Exceptionally strong analytical skills, Communication Skills with the ability to evaluate KPIs, present learnings based on data and optimize</li><li>In-depth knowledge of digital marketing within the pharmaceutical or healthcare industry.</li><li>Freelance, Project-Based Work: Must be willing to work on a freelance, project basis, with flexibility on timelines and deliverables.</li><li>Operational Experience: Must have direct operational experience in digital marketing, influencer marketing, and new media, including podcasts.</li><li>Performance Marketing Expertise: Proven experience in performance marketing, with a focus on driving measurable results like conversions and ROI.</li><li>Proficiency in managing paid campaigns across multiple platforms (Google Ads, Meta, TikTok).</li><li>Experience in managing Influencer campaigns on Social Media platforms like Tik Tok, YouTube shorts and Meta.</li><li>Industry Experience: Experience in OTC healthcare, consumer goods, or consumer services is required.</li><li>Strong experience working closely with advertising agencies.</li><li>Self-Motivated &amp; Independent: Ability to manage projects independently and deliver results with minimal supervision.</li><li>Strong Communication Skills: Excellent written and verbal communication skills, with the ability to engage and collaborate with both internal teams and external partners.</li></ul> Why Join Us: <ul><li>Growth Opportunity: Be a part of a rapidly expanding company with a strong entrepreneurial culture.</li><li>Flexibility: Enjoy a remote working environment.</li><li>Impact: Play a crucial role in expanding the profile and reach of “Our client” and its brands in the US market. If you are a motivated, strategic thinker with a passion for consumer marketing and sales, we invite you to apply and join our dynamic team at our client.</li><li>Partner with brand marketers to understand brand strategy, tactical plans, campaign requirements, data needs, and operational support associated with their digital marketing efforts •	Plan and carry out marketing and promotional activities for the brand</li><li>Ensure timely and compliant delivery of operational responsibilities in accordance with project milestones</li><li>Serve as a subject matter expert for digital marketing best practices, internal processes, and systems related to digital marketing.</li><li>Help brand marketers ensure adequate data capturing and reporting are in place for all digital marketing initiatives.</li><li>Facilitate continued educational/training opportunities for internal marketing stakeholders and external agency teams.</li><li>Gather future business requirements and represent the voice of the brand as additional digital marketing capabilities/platforms are established.</li><li>Cultivate strong partnerships with external agency teams, suppliers, and vendors in support of Brand and/or Digital Operations efforts.</li><li>Lead and execute media plans; Identify and optimize digital channel mix to help grow the brands.</li><li>Oversee all digital paid advertisements and third-party digital vendor management</li><li>Analyze data by mapping current digital tactics to identify gaps, opportunities, and insights to optimize spend, performance &amp; ROI</li><li>Proficiency in core marketing capabilities such as digital creative development, segmentation, investment optimization, etc.</li><li>Experience in managing multiple external agency partners and internal marketing partners to meet deadlines in alignment with SOWs.</li><li>Work with overseas counterparts to ensure alignment of brand objectives.</li><li>Plan, conceptualize, and develop new product launches SOCIAL MEDIA.</li><li>Manage media communication, advertising, and campaign/promotion on both offline and online (social media, Facebook, Instagram).</li><li>Manage brand presence in social networking sites including Facebook, Twitter, and other relevant blogs, sites, e-commerce, and forums.</li><li>Monitor social media for conversations and trends related to company brand and feedback insights to the Regional to align overall business strategy.</li><li>Measure the impact of social media programs; analyze, review and report on the effectiveness of our company’s social.</li></ul>

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: Leadership &amp; Team Management: <ul><li>Lead and mentor a globally based team of 4-6 direct reports and 20-40 indirect reports. Provide guidance, training, and development opportunities to drive team performance and individual growth.</li></ul> Deduction Management: <ul><li>Oversee and resolve customer deductions across various regions. Identify and address the root causes of deductions, including pricing discrepancies, overages, shortages, damages, and billing issues. </li><li>Ensure that the team meets established KPIs and SLAs.</li></ul> Collaboration &amp; Stakeholder Engagement: <ul><li>Partner with internal and external customers, including senior management, to resolve issues, identify trends, and promote solutions.</li><li>Build and maintain strong relationships with cross-functional teams, such as Sales, Finance, Supply Chain, and IT.</li></ul> Process Optimization &amp; Automation: <ul><li>Lead efforts to enhance the efficiency of the deduction management process, including implementing process improvements, software automation, and AI-driven tools to minimize errors and reduce processing times.</li></ul> Key Performance Indicators (KPIs): <ul><li>Drive the achievement of KPIs like Days Deductions Outstanding (DDO), Deductions as % of A/R Balance, and Invalid Deductions. Ensure the team consistently meets or exceeds established performance goals.</li></ul> Strategy Development &amp; Execution: <ul><li>Develop and implement strategies aligned with company goals and metrics. Work with Global Invoice-to-Cash partners to standardize processes and enhance transaction accuracy.</li></ul> People Development &amp; Mentorship: <ul><li>Foster a high-performing team culture through coaching, mentorship, and recognition. Promote continuous learning and career growth within the team.</li></ul> Audit &amp; Compliance: <ul><li>Ensure compliance with internal policies, GAAP, SOX, and audit requirements. Oversee timely completion of audits and reporting requirements.</li></ul> ﻿Requirements: Education: <ul><li>Bachelor’s Degree or equivalent experience (6+ years) in finance, accounting, or a related field with demonstrated leadership capabilities.</li></ul> Experience: <ul><li>4+ years of experience in Deduction Management, Invoice-to-Cash (ITC) processes, and Accounts Receivable (A/R) management. Proven experience in leading teams and collaborating cross-functionally.</li></ul> Skills: <ul><li>Expertise in ERP systems (SAP preferred) and MS Office tools (Excel, PowerPoint, etc.).</li><li>Strong problem-solving, negotiation, and decision-making skills.</li><li>Proven ability to manage complex customer relationships and resolve issues efficiently.</li><li>Knowledge of trade spend management and deduction validation processes.</li><li>Leadership Abilities:</li><li>Strong leadership skills with a focus on people management, team development, and performance optimization.</li><li>Ability to lead and influence others, driving continuous improvement and change.</li><li>Additional Requirements:</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong verbal and written communication skills.</li><li>Some travel and overtime may be required to meet business needs.</li></ul>

Responsibilities:&nbsp; <ul><li>Responsible for analysing input requests, identify right suppliers from the approved supplier panel.</li><li>Responsible for preparing RFQ’s, quote analysis, negotiations, obtaining Sourcing Committee approvals and awarding new business to supplier to develop finished products, components and tooling.</li><li>Define PBL supplier sourcing strategy based on business needs, that defines strategic suppliers into grow, fix and exit suppliers and maintains product footprint, incl. “make or buy”-analysis. Introduce new suppliers in Mexico, North America, SEA and India</li><li>Accountable for info record and PO accuracy, transfer relevant data to SCM, (Incoterm, lead time, price, MOQ etc)</li><li>Drive attainment and improvement of relevant procurement KPI’s, incl. Material Productivity (CMP), Lead time performance, delivery (STR/STC), and Quality (DLPM).</li><li>Responsible for improving material productivity by maintaining 125% material pipeline, CMP, TEBIT and WAV analysis and Drive VA/VE projects in collaboration with Engineering</li><li>Responsible for supplier price management, including PIA</li><li>Responsible for maintaining the capabilities and capacities of suppliers to avoid any constraints</li><li>Ensure and Drive MOQ optimization for material/components (incl. finished goods) used by the plant for production and establish supplier agreements, e. g. VMI, EDI, consignment, Scheduling Agreements frame order review, blanket PO)</li></ul> ﻿Requirements; <ul><li>Experience in Electronics, Stamping, Machining, Moulding, especially from connector, connector assembly or cable assembly industry is preferred</li><li>Excellent problem-solving skills, analytical skills, and communication skills</li><li>Ability to demonstrate strong customer focus and continues improvement</li><li>Strong project management skills and ability to multi-task</li><li>Ability to work in a matrix environment with multi-cultural teams</li></ul>

The Role:The objective of the Field Sales Executive (Business Development) is to grow the company revenue, profitability and trading base through achieving a forwarding sales target on an area specific basis. The incumbent will administer field sales plans and processes to achieve revenue growth, enhance customer retention and acquisition, and increase lead conversion for a defined geographic location in line with the SSA Commercial business strategy, financial objectives and company policies. Key Responsibilities:Customer Relationship Management&nbsp;&nbsp;• Maintain on-going relationships with new and potential customers and sales partners&nbsp;&nbsp;• Partner with relevant to coordinate customer requests and products/ services that are being promoted&nbsp;• Work jointly with operations, offices, partners and affiliates to grow the Freight and Forwarding base in Southern Africa&nbsp;• Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.&nbsp;• Seek opportunities for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services. New Business (Business Development)&nbsp;• Administer field sales plans and processes to achieve sales objectives and revenue growth for a defined geographic region, product line or market segment&nbsp;• Explore opportunities to for increased and profitable sales on new and existing accounts&nbsp;• Identify and contact prospective customers, assess customer needs and match with own products/ service/ alternative products/ services&nbsp;• Lead and share sales presentations, bids, etc., provide product/ service information and follow up on quotes to close business with the prospect&nbsp;• Responsible for the coordination of sales efforts for the geographic location, and provide information on competitors and suppliers to product management Target achievement (Agreed cost to company target)&nbsp;• The acquisition of new customers&nbsp;&nbsp;• Generation of quality leads&nbsp; Sales Calls&nbsp;• 8 customer engagements per week&nbsp;• Log customer engagements within MDS&nbsp; Data analysis and Reporting&nbsp;• Analyse and report on sales opportunities monthly to understand emerging trends within the market and industry.&nbsp;• Ensuring timeous communication to management on any potential changes within the customer’s business, industry and potential risk&nbsp;&nbsp;• Provide accurate monthly sales pack data to be used within ROSE calculation.&nbsp; MDS Quality&nbsp;• All client records should always be maintained with updated accurate customer details pertaining to:&nbsp;&nbsp;- Customer contact details&nbsp;&nbsp;- Contact name, email, current telephone number and job title&nbsp;&nbsp;- Opportunity naming conventions including correct verticals, sub verticals and revenue products.&nbsp;&nbsp;- Accurate Estimated closing dates&nbsp;&nbsp;&nbsp;- Accurate Client Revenue projections&nbsp;• Regularly correct issues or problems in existing systems and processes and make minor changes to achieve the enhancements in day-to-day activities.&nbsp; Minimum Requirements:• Excellent Communication and presentation skills.&nbsp;• Strong analytical skills.&nbsp;• Strong Networker.&nbsp;• Team player but also self-sufficient.&nbsp;• Minimum 5-8 years’ experience in International Freight Management.&nbsp;• Good understanding of Import/Export procedures and Incoterms.&nbsp;• Good client relationship management, communication and presentation skills.&nbsp;• Valid driver’s License and own vehicle.&nbsp;• Ability to present the company services and group in a professional manner&nbsp;• Willingness to acquire new skills and gain knowledge.&nbsp;• Work well under pressure, adhere to deadlines and be a self-starter.&nbsp;• Ability to work independently and be a team player simultaneously.&nbsp;• Must take ownership of the position, be dedicated and innovative.&nbsp;• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is essential.&nbsp;• Microsoft office – Excel, Word, Powerpoint and Outlook&nbsp;• Internet explorer&nbsp;• Matric&nbsp;• Diploma/Degree in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry).&nbsp;• Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1.&nbsp;

Responsibilities: <ul><li>Support in identify areas for improvement in factory operations and production processes.</li><li>Research and evaluate appropriate smart factory solutions to address identified areas for improvement.</li><li>Support the deployment of the smart factory roadmap and strategy aligned with business objectives.</li><li>Support the implementation of selected smart factory solutions, including project management, system design, and deployment for QA App, DDS and AM&nbsp;</li><li>Manage vendor relationships to ensure effective delivery of smart factory solutions and ongoing support.</li><li>Ensure smart factory solutions are properly integrated with existing systems and processes.</li><li>Develop and maintain documentation and training materials for smart factory solutions.</li><li>Provide technical support and training to users of smart factory solutions.</li><li>Stay up to date with industry trends and advancements in smart factory technology.</li><li>Communicate regularly with senior management and other stakeholders on the progress and impact of smart factory initiatives.</li><li>Responsible for executing projects related to improvement, innovation, formula changes, and capital projects in their line.</li><li>Active participation in the COE of CI/PO to understand variations and OEE trends of their line</li><li>Supports smart factory improvement projects oriented to generate savings and increase productivity to directly impact the OEE and comply with the plant savings pipeline</li><li>Ensures compliance with the KWS methodology through digitization as well as participating in the assigned COE</li><li>Enables learning among their collaborators during the training sessions.</li><li>Generates monthly executive performance reports by platforms Applications.&nbsp;</li></ul> ﻿Requirements: <ul><li>Degree in Mechanical Engineering, Electrical Engineering, Computer Science, or related field&nbsp;</li><li>Language: English, advanced level</li><li>Knowledge: Results-oriented, analytical, and creative thinking. Working by objective and proactive</li><li>Fresh graduate or at least 1years of experience in smart factory technology or related field.</li><li>Strong project management skills, including experience in smart factory implementations.</li><li>Demonstrated ability to evaluate and select appropriate smart factory solutions for specific business needs.</li><li>Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders.</li><li>Strong analytical and problem-solving skills.</li><li>Knowledge of manufacturing processes and equipment.</li><li>Familiarity with relevant industry standards and regulations.</li><li>Ability to work independently and as part of a team.</li><li>Flexibility to adapt to changing business needs and priorities</li></ul>

Responsibilities: <ul><li>Experience in IT, with at least 5 years in Intune and EUC management.</li><li>Strong expertise in managing Windows and Mac devices in hybrid and cloud environments.</li><li>In-depth knowledge of Azure AD, Microsoft 365, and other Microsoft ecosystem tools.</li><li>Experience with scripting and automation (e.g., PowerShell, Bash, Python).</li><li>Familiarity with EUC tools and platforms like Jamf for Mac device management.</li><li>Solid understanding of security frameworks and compliance standards.</li></ul> Microsoft Intune Management: <ul><li>Act as the primary owner for Microsoft Intune, managing its implementation, configuration, and optimization.</li><li>Design and enforce policies for device compliance, security, and conditional access for Windows, Mac, and mobile devices.</li><li>Oversee app lifecycle management, including deployment, updates, and retirement.</li></ul> EUC Leadership: <ul><li>Lead the EUC team to deliver high-quality end-user device management services across the organization.</li><li>Define and implement strategies to enhance user productivity and experience while maintaining security and compliance.</li><li>Collaborate with IT, security, and operations teams to align EUC solutions with organizational goals.</li></ul> Endpoint Lifecycle Management: <ul><li>Manage the full lifecycle of endpoints, including provisioning, patching, monitoring, and decommissioning.</li><li>Leverage automation tools and scripts (e.g., PowerShell) to streamline endpoint management processes.</li><li>Ensure seamless device onboarding for both Windows and Mac environments.</li></ul> Security and Compliance: <ul><li>Implement and manage security baselines, encryption, and data protection policies for all endpoints.</li><li>Ensure compliance with industry standards such as GDPR, ISO, and other relevant regulations.</li><li>Conduct regular audits and vulnerability assessments for endpoint devices.</li></ul> Continuous Improvement: <ul><li>Stay updated on the latest developments in Intune, EUC technologies, and device management trends.</li><li>Proactively identify opportunities to enhance the performance, reliability, and security of EUC solutions.</li><li>Lead efforts to modernize the EUC environment, including adopting zero-trust principles and cloud-based solutions.</li></ul> Team Leadership and Support: <ul><li>Provide mentorship and guidance to EUC team members, fostering a culture of innovation and collaboration.</li><li>Act as the escalation point for complex technical issues related to Intune and EUC.</li><li>Develop and maintain comprehensive documentation, including architecture diagrams, processes, and user guides.</li></ul> Requirements: <ul><li>Degree in IT or related field.</li><li>8 to 10 years’ working experience in IT companies with 5 years in Intune and EUC management.</li><li>Strong track record of managing EUC environment and executing projects.</li></ul>

Responsibilities:&nbsp; <ul><li>Provide technical and commercial support to internal (sales, product management production, and engineering) and external customers for all the Smart Grid/Grid Monitoring Solutions Products.</li><li>Interpret customers specifications to select or create the correct TE Smart Grid/Grid Monitoring Solutions Product for their application and provide technical product support.</li><li>Support developing specifications and sales support materials including but not limited to installation instructions, data sheets, cross references, etc.</li><li>Coordinate prototypes for testing with engineering and provide technical assistance to design feasibility and work with the Product Manager to make recommendations for necessary changes.</li><li>Manage new part number creation process for Smart Grid/Grid Monitoring Solutions Products.</li></ul> Requirements: Education &amp; Experience: <ul><li>Bachelor’s in electrical engineering, Power Systems, or a related field.</li><li>3+ years of experience in a product management, technical support, manufacturing engineering, application engineering, and/or technical sales, preferably in power grids, smart grids, or electrical distribution.</li></ul> Technical Skills: <ul><li>Required: Strong technical understanding of electrical engineering principles and applications.</li><li>Preferred: Knowledge of power grids and distribution grids.</li><li>Preferred: Understanding of smart grids, and grid monitoring. Other Skills &amp;</li></ul> Competencies: <ul><li>Driven to identify and resolve issues</li><li>Excellent communication and stakeholder management abilities.</li><li>Ability to work cross-functionally with engineering, sales, and product teams. • Bilingual English / Spanish is a plus</li></ul>

Responsibilities: <ul><li>Has strong impact in Advanced Manufacturing Technology Roadmap driven development projects.</li><li>Drives for excellence in existing Stamping technologies and methods.</li><li>Strives to implement optimized or new manufacturing technologies to provide improved processes and tolerance control.</li><li>Act as a liaison between the Advance Manufacturing Process team and the manufacturing sites teams to collaborate with Product Development in the optimization of part and product</li><li>Designs for manufacturability, providing stamping process expert knowledge and general knowledge of stamping processes to realize product samples and prototypes.</li><li>Provides stamping process expert knowledge and general knowledge and project management to liaise the Advance Manufacturing Process team and the manufacturing sites teams,</li><li>deploying optimized or new stamping processes to realize advanced manufacturing technology development projects.</li><li>Acts as the binding element between product development and advanced manufacturing &amp; process engineering, ensuring the effectiveness and efficiency of this critical interface.</li><li>Designs, develops, and qualifies stamping processes in compliance with company EH&amp;S, quality and production standards, as well as recognized best in class and industry standards.</li><li>Documents all related processes in applicable company systems.</li><li>Supports supply chain to verify related suppliers’ compliance and capability.</li><li>Initiates and implements stamping related programs to continuously improve quality, cost and cycle time.</li><li>Maintains and adheres to all appropriate specifications, regulatory and customer requirements.</li><li>Applies stamping process expertise to resolve significant / unique / complex issues, where analysis of situations or data requires an in-depth evaluation of variable factors.</li><li>Exercises considerable latitude in determining objectives and approaches to assignment, performing work without appreciable direction.</li><li>Drives results primarily through collaboration and influence, not through direct reporting relationships.</li><li>Provides training and mentorship to other professional employees.</li><li>Provides measurable input to the objectives and goals of the department in support of the function and business unit strategies.</li></ul> Requirements: <ul><li>Minimum 8 years of related experience.</li><li>Bachelor’s Degree (Mechanical Engineering or related) required, Master’s preferred.</li><li>Demonstrates stamping process expertise (process optimization, capability, troubleshooting)</li><li>Tight tolerance electrical connector experience is a plus!</li><li>Working knowledge with quality tools (FMEA, Six Sigma, DOE, 8D/Continuous Improvement), is a plus!</li><li>Fluent in English (read, write, and speak).</li><li>Broad knowledge of stamping, plating, and assembly processes for connectors and sockets is desired.</li><li>Practical application of MS Office software (Word, Excel, PPT, Project, &amp; Outlook).&nbsp;</li><li>Broad project management skill and experience – Ability to work on several projects at once.</li><li>Based in China-Qingdao or the Philippines-Batangas mfg. sites and willingness to travel up to 25% average.</li></ul>

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84 commercial optimization Jobs found

Operations Supervisor

Digital Marketing Specialist

Customer Service and Admin (CS&A) Team Lead

Manager KNA Deduction Management

Strategic Sourcing Analyst III

Field Sales Executive (Business Development Manager)

Digital Transformation Executive

End-User Computing (EUC) Lead

Product specialist

Staff Manufacturing & Process Development Engineer – Stamping

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84 commercial optimization Jobs found

Operations Supervisor

Digital Marketing Specialist

Customer Service and Admin (CS&A) Team Lead

Manager KNA Deduction Management

Strategic Sourcing Analyst III

Field Sales Executive (Business Development Manager)

Digital Transformation Executive

End-User Computing (EUC) Lead

Product specialist

Staff Manufacturing & Process Development Engineer – Stamping

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.