Plant Controller

Customer Account Manager

Assistant Manager, Market Development, North Africa

GBS – Partner Management

Customer Service Manager

UK Marketing Assistant

Process Engineer - Sulfur Recovery / Sour Water Stripper

Operations Director / Head of Service Operations 

Responsibilities: <ul><li>Partner with Plant operations to drive plant financial achievement, collaborate with functional teams to drive process improvements to achieve operational efficiencies and productivity</li><li>Perform in plant MOR review, provide recommendations for corrective actions and opportunities for improvement to operation functions</li><li>Responsible for month/quarter/year-end financial closing process, prepare accurate and timely financial reports including variance analysis and explanations to regional Ops Finance</li><li>and Plant GM&nbsp;&nbsp;</li><li>Aim to identify and highlight business risks timely and coordinate with Ops function to mitigate effectively</li><li>In still strong internal controls and ensure that the plant operates with full compliance, focus on internal control enhancement</li><li>Support the business in key contract and agreement reviews, work with respective stakeholders to protect company best interest&nbsp;</li><li>Ad hoc support on project basis, provide financial support on business cases</li></ul> Requirements: <ul><li>Bachelor’s degree in accounting or financial management</li><li>10+ years’ experience in operations ﬁnance accounting with a minimum of 3 years of management experience</li><li>Experience in budgeting/forecasting processes/cost structure, SAP experience would be a plus</li><li>Account recognition and ﬁnancial controls experience</li><li>Fluent in English both written and spoken</li><li>Analytical thinking, details oriented and problem-solving orientation</li><li>Teamwork, collaboration skills and high adaptability a dynamic and challenging environment</li></ul>

Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication:&nbsp; <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul>&nbsp;Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul>&nbsp;Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul>&nbsp;Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul>&nbsp;Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li><li>Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp;</li><li>Delta Airlines: Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li><li>United Airlines: Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting; Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li><li>American Airlines: Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li><li>British Airlines: Knowledgeble/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance; Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li><li>Virgin Airlines: Take weekly photos of menu items and submit them to Virgin; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

Responsibilities: <ul><li>Develop &amp; implement the most appropriate market strategy for all categories with the necessary internal management, distributor &amp; trade relationships.</li><li>Secure agreement of commercial plans &amp; execution of key priorities</li><li>Deliver agreed annual budgets in specified territory in terms of Kilos, GSV, NSV, NSV/kg, Trade Budget, DSO, forecast accuracy, markets share and seek to constantly improve our ROI across markets.</li><li>Manage distributor relations &amp; day to day sales operations in the specified markets within the set direction.</li><li>Ensure all necessary internal &amp; external administration is completed in full &amp; on time.</li><li>Manage trade investments within agreed parameters &amp; ensure accurate &amp; up to date records are in place</li><li>Adapt where relevant the our client strategy in each market &amp; be the expert on the specified markets.</li><li>Provide accurate forecasts to the Supply Chain team, Co-ordinate and where necessary find solutions for day to day supply chain issues.</li><li>Provide direction, support accurate &amp; timely communication with the relevant Distributor Field Sales teams to ensure the market plans &amp; strategy are executed.</li><li>Ensure all relevant our client policies are adhered to and performing systematic distributor performance management.</li><li>Responsible for improving our distributor capability &amp; increasing our client share of mind with distributor.</li></ul> Requirements: <ul><li>Bachelor’s degree in Business or related field (Master’s preferred).</li><li>Minimum 6 years of commercial experience, ideally within the FMCG industry.</li><li>Strong communication and influencing skills.</li><li>Experience of working in both a team and autonomous working environment.</li><li>Determination to achieve and willingness to continually learn.</li><li>Proven record of demonstrating initiative and delivering results.</li></ul>

Purpose of the Role: <ul><li>Effective Operational Governance &amp; optimization of the service delivery/quality across GBS towers (RTR, PTP, OTC, HTR) – provided by a mix of inhouse / outsourced workforce – across the AMEA region.&nbsp;</li></ul> Responsibilities: <ul><li>As an instrumental part of the Regional GBS support to the BUs in the region, this position will</li><li>Act as intermediary between GBS Delivery teams &amp; BUs to oversee operational governance and feedback loops&nbsp;</li><li>Identify and lead CI / productivity opportunities in RTR, PTP and OTC processes conducted out of GBS, with inputs gathered from the GBS operations team and/ or onshore Finance teams in Business Units (BUs)</li><li>Leverage best practice and globalized standards from across GBS teams for the AMEA GBS Delivery teams&nbsp;</li><li>Lead GBS related strategic Change Management/ communications BUs</li><li>As the onshore focal for GBS operations/ service delivery quality, this position will support the RDP as:</li><li>Custodian of the regional GBS reporting and deliverables calendar/ cadence</li><li>Work with the GBS teams and BUs to ensure major operations escalations / month-end issues are resolved timely</li><li>Oversight of GBS performance metrics (regional metrics and global 3*3 metrics)</li><li>Regional SOX Focal point across RTR, PTP and OTC processes conducted out from GBS. This includes the scrub / review of the GBS controls documentation, as well as coordinating completion of testing.</li><li>Governance of contract with the BPO Service Provider. This includes Roles &amp; Responsibilities/ Service Level Agreement (SLAs)/ Volume &amp; Resource Capacity/ Change Orders / Monthly Invoicing / IT access requests</li></ul> Interfaces: Stakeholders that this position will need to work closely with include:&nbsp; <ul><li>Onshore Financial Controlling and Procurement teams at the BU, Regional and Global levels</li><li>IT teams at the Regional and Global levels</li><li>Global RTR, STP/PTP and OTC Process Leads</li><li>All GBS Delivery teams supporting AMEA – captive and outsourced</li><li>Global and Regional Internal Controls team</li><li>External statutory auditors and internal auditors</li></ul> Requirements: <ul><li>Bachelor’s degree and 10-15 years of experience in shared services domains, with min of 2 years of experience interacting/ overseeing / performing with outsourced operations teams</li><li>Working operational knowledge of one or more GBS functional domains (RTR, PTP, OTC in particular)&nbsp;</li><li>Proven hands-on experience on implementation of CI / productivity initiatives&nbsp;</li><li>Active experience of working across globally matrixed organizational constructs</li><li>Strong interpersonal and communications skills (both written and verbal) across levels of the organization</li><li>Good project management skills and ability to influence change. Experience presenting results to an executive team</li><li>Strong analytical and problem-solving skills – effectively evaluates information/data to make decisions; able to pin-point and resolve problems at the source; anticipates obstacles and develops plans to resolve</li><li>Motivated Self-starter; able to deal with ambiguities and requires minimal direction to accomplish goals and problem-solve</li><li>Ability to lead and operate across multiple time zones and geographies</li></ul>

Overview: <ul><li>Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs.&nbsp;</li><li>This position will act as a liaison between the airline customer and the operational unit.</li></ul> Responsibilities:&nbsp; <ul><li>Agrees on performance expectations with the commercial team and works with GM/Unit staff to deliver against these expectations&nbsp;</li><li>Approves (w/GM consent) specialty orders, uplifts, and responsible for invoice accuracy and timelines.&nbsp;</li><li>Works closely with the production team in order to maintain a continuous knowledge of current specifications and customer expectations through routine audits.&nbsp;&nbsp;</li><li>Ensures supply chain/purchasing has current up to date data and support purchasing requirements.&nbsp;</li><li>Ensures that all processes and procedures related to specific flights are completed, quality standards are met, and additional revenue opportunities documented on invoice.&nbsp;&nbsp;</li><li>Communicates the customer goals and represents the customer interests to the local GGI team.&nbsp;&nbsp;</li><li>Strong understanding of unit capabilities and services, and effectively communicates all offerings to the client w/GM approval.&nbsp;&nbsp;</li><li>Reports to the GM and or Account Director, providing regular input on all account activity, including service status and call reports on a weekly basis.&nbsp;&nbsp;</li><li>Provides coordination between customer and GGI on special events such as Menu Presentation (scheduling, transportation, security, specs available, tent cards, tasting equipment, unit tours, beverages, etc.).&nbsp;</li><li>Owner of T-minus schedule to facilitate changes and bringing all departments together for success.&nbsp;</li><li>Maintains a professional appearance at all times. Treats the customer with dignity and respect.&nbsp;</li></ul>&nbsp;Internal &amp; External Communication: <ul><li>Daily reconciliation of delays and communications need activities as required.&nbsp;</li><li>Communicates daily to the GG operations team of any spec changes, performance issues, call backs, inspections, etc from previous day. Drives root cause analysis.&nbsp;&nbsp;</li><li>Weekly recaps of delays vs. targets, FAC’s, and Update with customer on weekly basis and local station management. SR (Shared Responsibility)&nbsp;</li><li>Ensures that customer issues are dealt with in an efficient manner, informing the General Manager and Commercial leader (PAM. Local Director) of any problems that may arise.&nbsp;&nbsp;</li><li>Weekly inventory status checks. SR&nbsp;&nbsp;</li><li>Provides regular two-way communication between the client and local GGI, to provide strong team representation and set proper client expectations.&nbsp;&nbsp;</li></ul> Inventory Management: <ul><li>Ensures customer inventory sheet to be current and up to date par levels.&nbsp;</li><li>Manages inventory process taken accurately and on time. Results reviewed before submission to the customer. Communicate to the customer when par levels need to change. SR&nbsp;</li><li>Provides customer feedback to help customer reduce costs through inventory management.&nbsp;</li><li>Warehouse space, issue here is to not be a warehouse for obsolete or excessive inventory. SR&nbsp;</li><li>Ensures that Customs requirements, GGI Bonded policy and local Agriculture (compliance agreement) are implemented. SR&nbsp;</li></ul> Quality: <ul><li>Assists internal department on quality/compliance through weekly specification checks and audits (chef tables, packing diagrams, CCP’s, VSIE process, safety).&nbsp;&nbsp;</li><li>Compares FACs against goals.&nbsp;&nbsp;</li><li>Ownership of CSI and drives the process as outlined in GG policy and procedures.&nbsp;</li></ul> Cost Management: <ul><li>Conducts weekly documented billing checks to ensure items billed.&nbsp;</li><li>Reviews monthly service order to ensure all service items captured and aligned with CXP and Sales force.&nbsp;</li></ul> Targets: <ul><li>Manages to a customer-specific set of KPI’s – reports on this performance to the commercial team, agrees performance targets to these KPI’s (e.g., delays, complaints, audit results) with Commercial VP and GM&nbsp;</li><li>Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality cost management/invoice accuracy, and customer service orientation (does the customer view this role as representing their interests in the unit) SR&nbsp;</li></ul>&nbsp;Requirements: Education:&nbsp; <ul><li>High School Diploma or GED required&nbsp;&nbsp;</li><li>Associates degree or degree from a 4 year university or college is preferred&nbsp;</li></ul>&nbsp;Work Experience:&nbsp; <ul><li>Proven Account Management skills required in order to create, maintain, and enhance customer relationships&nbsp;&nbsp;</li><li>Minimum of 3 years of account/project management experience.&nbsp;&nbsp;</li></ul>&nbsp;Technical Skills: (Certification, Licenses and Registration)&nbsp; <ul><li>Extremely detail oriented&nbsp;&nbsp;</li><li>Technical and analytical competence (understands software, hardware, networks, etc.)&nbsp;</li><li>Motivated, goal oriented, and persistent&nbsp;&nbsp;</li><li>High level of initiative and works well in a fast paced, team environment&nbsp;</li><li>Handles stressful situations and deadline pressures well&nbsp;&nbsp;</li><li>Plans and carries out responsibilities with minimal direction&nbsp;&nbsp;</li></ul> Full knowledge of any customer specific requirements in Service Agreement and delivers as listed below:&nbsp; <ul><li>Full knowledge of IFX system; Owner of change notice distribution list; understands the unit performance grading system; ensures the AC Damage reporting process is followed; full knowledge of Delta build tool.&nbsp;&nbsp;</li></ul> <ul><li>Full knowledge of Unimatic (aircraft operation); Full knowledge of IBSOPS (meal board location); Ensures PSS (passenger counts) is used for forecasting;</li><li>Ensures AirServ/AirVision is used for flight finalization; Ensures Sky Net is used for packaging/general requirements; Full knowledge on the use of Igaps (real flight info)&nbsp;</li></ul> <ul><li>Understands AA evaluation and evaluation definitions; Full knowledge of AMOS &amp; Sabre systems; Ensures food/equipment inventories in AirVision; Ensures equipment distribution is updated in AirVision; Ensures monthly IUR is documented in AirVision; understands the PMP process.&nbsp;&nbsp;</li></ul> <ul><li>Knowledgeable/Ensures BA IFX tools are used in operation; Maintains chronological telex and bulletin information; Analysis TCS and BBSC sheets for BA performance;</li><li>Full knowledge of AirServe and train staff on the use; Owner of TP006 accuracy for each scheduled change&nbsp;</li></ul> <ul><li>Take weekly photos of menu items and submit them to ; Monthly review of TP006 and distribute the flight information; Must have full knowledge of Skylogistix; Must have full working knowledge of AirServ.&nbsp;&nbsp;</li></ul>&nbsp;Language / Communication Skills:&nbsp; <ul><li>Excellent written and oral communication skills&nbsp;&nbsp;</li><li>Bilingual is a plus.&nbsp;&nbsp;</li></ul>

Role Description:The Marketing Assistant role plays a pivotal role in Europe and Pacific Developed markets (EPDM) zone team. The position lies within the Growth HQ of the EPDM Zone and is located in our office in London.The position reports into the Brand Lead for EPDM. This position presents an excellent opportunity for individuals currently serving in marketing assistant or coordination roles. The primary focus of the role will be on the Heinz brand, with additional responsibilities extending to support other growth brands such as Tingly Ted’s. As a Marketing Assistant you would be working alongside brand marketing, category and insight teams, ensuring successful delivery of budget forecasts, leading day-to-day team organisation, and supporting teams on big bet initiatives. Responsibilities:Brand budgets ownership: full management of collective EPDM budgets, ensuring the successful delivery of budget forecast and supplier payments. This includes raising purchase orders on behalf of the team, and managing approvals and invoice queries. Budget reporting and analysis: monthly reporting and ad hoc analysis of team budget trackers to senior leadership. Vendor system management: work closely with the procurement team to set up new vendors, including contract & system registration and renewal. Administrative & organisation: efficiently and autonomously handle day-to-day team administrative & organisational tasks. This can include registering external visitors to the office, arranging couriers, placing sample orders, and organising team events. Support marketing team: work in partnership with the marketing teams to execute marketing plans for new launches and campaigns. Tasks can include leading internal launches, eventing, and presenting to senior management. Requirements:Competent in Microsoft Excel, ability to use most common formulas and functions (SUM, Average, VLookup, Count and IF), create charts and graphs, and use data tools to add filters and complex sorts to a spreadsheet. Experience in creating pivot tables are a plus.     Competent in Microsoft Word & Powerpoint.Additional experience with other platforms such as SAP desirable.Pro-active & Can-do mentality.Proficiency in English, other European languages are a plus.Professional Attributes        Analytical - We’re a very data driven company, making it crucial to be able to translate complex data into a simple solution with an analytical approach.Project management skills - Time management has no secrets for you. You’re organized, structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe.Communication Skills - People are easily be exposed to senior management, no matter their level. Therefore, it’s important to have excellent interpersonal skills, to take care of all kinds of different collaborators.Ability to Simplify - We like to keep it simple. And to implement fast. Your simplification skills will be highly appreciated, when providing simple solutions dealing with sophisticated challenges.What We Offer You:An ambitious employer; we only want the best for you;A fast career track like only few other companies can match;A competitive salary and excellent bonus structure (above market);Permanent contract; for we believe in doing big bets on people;Always room for new insights; if you have an idea, please let us know, and we can set it in action!

Responsibilities:Review and monitor the performances of existing SRU & SWS facilities through key performance indicators (KPIs) representing the process plant’s optimum operability, profitability, reliability, and process safety. Issue quarterly SRU & SWS performance benchmarking reports highlighting the KPIs, analysis, and performance improvement recommendations.  Monitor and support the facilities in implementing the recommendations and closing the gaps identified in the quarterly performance benchmarking reports.  Conduct benchmarking and best practices exchange workshops internally among Global Manufacturing facilities (wholly-owned and affiliates) having SRU & SWS process technologies. Execution and deliverables of the workshops will be based on Benchmarking & Best Practices Exchange Agreement among Global Manufacturing facilities.  Issue by-monthly SRU & SWS technical best practices bulletin for sharing within Global Manufacturing facilities. Provide on-demand remote and/or field technical advisory support to Global Manufacturing facilities on matters concerning the operation of SRU & SWS which may include but not limited to process troubleshooting, start-up and shutdown activities, capacity test runs, technology pilot testing, and process design. Issue service report for every support activity provided highlighting the facilities need, actions taken, results, and lessons learned. In collaboration with Global Manufacturing facilities engineers, propose cost optimization or process improvement initiatives focusing on ‘low-hanging fruits’ with no or minimal capital investment required, through operational adjustment or design modification. Conduct internal assessments on SRU & SWS process engineering standards using  engineering standard references. Highlight any deviations or better standards applied by affiliates for endorsement to facility management or  Central Engineering. Support the implementation of relevant engineering standards to SRU & SWS across Global Manufacturing upon each facility management’s approval. Act as the Admin Area overall coordinator for cascading and driving Global Manufacturing and Corporate programs to the operating facilities for execution and effective monitoring. Participate in Business Plan development and coordinate with stakeholders for any capital investments on assigned process units and support techno-economic evaluations. Recommend and coordinate proven technology deployments in SRU & SWS process units. Liaise with Global Manufacturing Excellence-Manufacturing Technical Support Division and Engineering Services for any technology assessment and piloting support. Participate as subject matter experts on external benchmarking with 3rd party entities, which include but not limited to, Japan Cooperation Council Petroleum (JCCP) and Gulf Downstream Association (GDA). Participate in SRU & SWS hazard operability (HAZOP) and safety integrity level (SIL) studies as required by operating facilities. Participate in incident investigation activities concerning SRU & SWS process technologies as required by operating facilities. Act as overall coordinator on any SRU & SWS data required by Global Manufacturing Affiliate Affairs from  wholly-owned facilities.Requirements:You must have a Bachelor’s degree in Chemical Engineering or related specialization. An advanced degree is preferred.You should have a minimum of 15 years total refinery or gas plants process units experience (process engineering and operations) with at least 10 years’ experience in handling SRUs/TGTU/SWS plants.Exposure to different SRU/TGTU process licensor technologies is a plus.

Job Profile SummaryLead the development and execution of the country’s service business. Implement the strategy for the service business and achieve budgeted targets. Execute business development initiatives and improve customer-centricity, operational excellence, competitive position, market share and profitability. Drive &nbsp;overall strategy and country’s holistic development as a member of the country’s Management TeamJob Description<ul><li>In charge of executing corporate objectives/initiatives (i.e. KPIs, productivity, conversion rate, call out reduction, etc).</li><li>Accountable for and leads maintenance operations in the unit in line with global guidelines.</li><li>Understand the current and future opportunities for the maintenance business in the unit and define and implement local and global maintenance development actions, which cover processes, product offering and ensure the Pricing Policy is followed.</li><li>Evaluate critical equipment problems and resolve it</li><li>Establish and maintain high-level relationships with customers to promote the products and services and resolve disagreements over the terms and conditions of maintenance agreement</li><li>Establish operating budgets; monitor the cost, effectiveness, and reliability of maintenance activities to optimise resources, prioritise spending, and ensure that standards are met.</li><li>Evaluate the results of all maintenance&nbsp;agreements, identify recurring problems and prepare recommendations for executives about significant changes that need to be made to resources, procedures, systems, or technology.</li><li>Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for maintenance activities that align with the organisations overall vision and its current and long-term business objectives.</li><li>Responsible for driving a culture of safety and quality throughout the organization.</li><li>Identify training needs (methods, project management, contractual requirements, code and legal implications as applicable to area of business) for managers, project managers and supervisors in order to fulfil business plan in each area of discipline.</li><li>Lead, direct, evaluate, and develop the matrix Maintenance team(s) and professionals to achieve the established budget, safety, quality and customer satisfaction goals.</li><li>Responsible for reaching the budgets in the unit</li><li>Responsible for customer satisfaction, data management and service quality.</li></ul>Requirements: <ul><li>Bachelor’s degree in engineering or related disciplines.</li><li>Minimum 15 year experience in service/maintenance operation, facility management and/or security.</li><li>Minimum 10 years in leadership role.</li><li>Good command of English and local language.</li><li>Proven track record of P&amp;L, business planning &amp; controlling, budgeting and long term planning processes.</li><li> </li></ul>

Skills

Industry

Location

Jobtitle

8 collective bargaining agreement Jobs found

Plant Controller

Customer Account Manager

Assistant Manager, Market Development, North Africa

GBS – Partner Management

Customer Service Manager

UK Marketing Assistant

Process Engineer - Sulfur Recovery / Sour Water Stripper

Operations Director / Head of Service Operations

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

Skills

Industry

Location

Jobtitle

8 collective bargaining agreement Jobs found

Plant Controller

Customer Account Manager

Assistant Manager, Market Development, North Africa

GBS – Partner Management

Customer Service Manager

UK Marketing Assistant

Process Engineer - Sulfur Recovery / Sour Water Stripper

Operations Director / Head of Service Operations

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

JOBS BY FUNCTION

JOBS BY INDUSTRY

JOBS BY LOCATIONS

MODEL JOBS

JOBS BY CITY

WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.