Customer Service and Admin (CS&A) Team Lead

Application Support Lead (Retail & Wholesale)

Buyer II

Developer and Integration Specialist

Senior Application Developer - .NET, SQL

Associate Application Developer - Middleware WTXITX

Staff Software Engineer

Infra & Network Security Lead

Embedded Manager - Sensors

Gen AI Solution Architect

Job Description: <ul><li>The Customer Service and Admin (CS&amp;A) Team Lead is responsible for the Customer Service and Admin Organization in the Frontline comprising of the Customer Service (callouts, inbound queries and outbound surveys and core 3 nurturing), Customer Service Admin and Workplace teams.</li><li>CS&amp;A Team Lead actively drives customer centricity in the entire organization, develops the CS&amp;A team and ensures operational excellence in the CS&amp;A teams.</li></ul>&nbsp;Responsibilities: <ul><li>Lead, manages, evaluates, and develops Customer Service and Admin Organization to ensure that the organization’s customer service and administration strategy is implemented effectively, consistently, and according to the established guidelines and budgets</li><li>Assures that daily work performed follows generally stated objectives as well as cost-effectiveness and competitiveness and is completed with quality, on time and within budget.</li><li>Manages general communication and collaboration with FL representatives (e.g. Maintenance Operations Excellence Manager, Offering and Sales Development Managers) and with Shared Service Centers (SSC)</li><li>Distributes tasks and levels the daily workload, if needed</li><li>Manages directly special requests from the FL or helps Customer Service and Admin Organization workforce to answer</li><li>Coaches and drives competence development in the team and makes sure there is a career path for all team members</li><li>Drives Behavior to represent as one team towards the customer</li><li>Uses Customer Service data to bring forward ideas to improve customer experience</li><li>Balances between operational and long-term developments</li><li>Manages FL CS&amp;A operations</li><li>Responsible for managing the customer service and administration activities within budget</li><li>Ensure processes are followed according to defined global processes</li><li>Responsible to implement and ensure proper working of new tools / processes / systems</li><li>Responsible to meet KPI targets</li><li>Create a friendly and desirable working environment to minimize turnover rate</li><li>Responsible to ensure that customers’ and internal queries and complaints are promptly replied and followed up</li></ul>&nbsp;Requirements: <ul><li>University degree in commercial or technical sciences or similar through experience</li><li>Good spoken and written English and local languages</li><li>Basic skills with MS Office tools and applications</li><li>Preferably at least 2 years of experience on leadership</li><li>People Management skills</li><li>Leadership experience</li><li>Solid communication skills (written + spoken)</li><li>Previous work experience in customer service and administration and/or strong understanding of customer needs from a relevant industry</li><li>Experience: 3 to 5 years in customer service and admin team lead position, preferably with one company. From rank and file to leadership role.</li></ul>

Responsibilities: <ul><li>Provide technical leadership in support of the organizations digital bank implementation.</li><li>Responsible for overall delivery of the mobile/internet banking platform or country implementation of a digital banking platform.</li><li>Provide management oversight to IT area leads, Chapter Leads and other senior IT professionals. Maintain strong collaboration and partnership with business and product teams.</li><li>Provide thought leadership and facilitate the sharing of knowledge between digital bank team and across other organizations teams to strengthen capabilities and the organizations ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of digital bank portfolio.</li><li>Drive digital transformation – support and drive digital business and technology change through organisational, cultural, behavioural and process changes.</li><li>Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.</li><li>Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads.</li><li>Build Capabilities - Responsible for building a “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.</li><li>Manage By Empowering - The ITAL must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The ITAL is not involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform/Tribes/Squad business leads.</li></ul> Requirements: <ul><li>Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience 9+ years technical and delivery experience, preferably in a banking or wholesales banking environment.</li><li>Experience in mixed development methodology development waterfall and Agile delivery</li><li>Strong organizational and leadership skills.</li><li>Ability to transform traditional development organisations into high performance squads.</li><li>Ability to nurture individual tribe leads / IT area leads into high performing rockstars.</li><li>In depth experience on 1 or more programming languages, such as Java, React.JS</li><li>Familiar with application hosting technologies, such as Apache, JBOSS, Weblogic.</li><li>Experienced in: o Various API design (RESTFUL, SOAP) and microservices architecture o Hybrid mobile solution. o Digital banking solution for SME/ corporate banking. o Developing web applications using Java/J2EE technologies o Configuration, deployment of enterprise applications with JBOSS o All the phases of Software Development Life Cycle from Analysis to Production support o Developing micro services and consuming RESTful web services.</li><li>Ensures technical execution, planning, advice, support, and mentoring of developers, architects and analysts</li><li>Strong knowledge on: o Web applications security, such as authentication &amp; authorisation, session management, data security and other best practice to protect web applications from vulnerabilities and threats o Identifying backend performance bottlenecks on both application &amp; integration layers, and performs relevant optimizations. o Design principles and design patterns. o All architecture layers.</li><li>Familiar with server-side Frameworks – Core-Java, Apache Camel, Maven, Spring framework, Spring Boot, Multi-threading, JDBC, JMS, Hibernate, JPA, JSON, Mockito, Swagger, OpenShift, Kubernetes.</li><li>Familiar with database technologies such as Oracle, MariaDB. Performing design and code review for other team members.</li></ul>

Responsibilities: <ul><li>Support migration of Indirect Procurement processes from other Global countries to Alabang and prepare Indirect Procurement related process documentation (process maps and work instructions)</li><li>Become a Subject Matter Expert for Indirect Procurement related topics</li><li>Handle and resolve escalated procurement processing issues</li><li>Answer and resolve suppliers, stakeholders and AP queries to ensure timely resolution&nbsp;</li><li>Maintain supplier master data information in relevant systems</li><li>Ensure proper processing of PR’s and PO’s</li><li>Perform compliance checks&nbsp;</li><li>Expedite POs&nbsp;</li><li>Answer tickets (Procurement Helpdesk)</li><li>Manage invoice pricing issues</li><li>Create, maintain Info Record &amp; source lists</li><li>Spot Buy / Requisition Based Sourcing</li><li>Execute all procurement activities in-scope</li><li>Prepare and process eRFQ’s</li><li>Smaller Contract (value/complexity) negotiation &amp; execution&nbsp;</li><li>Execution of Projects assigned by Commodity Management&nbsp;</li><li>Desk Research and Price Comparison</li><li>Supplier training on tools</li><li>End-user Trainings</li><li>Savings reporting</li><li>Maintain communication with suppliers, stakeholders and other Indirect Procurement members</li><li>Execute periodically PR/PO audit queries or upon request KPI’s measurements</li><li>Ensure compliance with applicable company policies&nbsp;</li><li>Contribute to continuous improvement initiatives within the function, ensuring that improvements are incorporated in the work routine</li><li>Support robust compliance environment with applicable policies, procedures and processes</li><li>Build relationship with key stakeholders including suppliers</li><li>Support local BU owners, Function representatives or other Procurement team members to solve issues in a timely manner,</li><li>Build strong relationship with key stakeholders,</li><li>Attend team meetings and trainings as required.</li></ul> Requirements: <ul><li>Good Experience in Indirect Procurement (5+ years)</li><li>Previous experience in shared service environment</li><li>Good of MS office; very good Excel and other relevant tools for the function</li><li>SAP PR2, S/4</li><li>Good communication skills&nbsp;</li><li>Very good English language skills in speech and writing + additional language on top of Filipino</li><li>preferred (Chinese, Spanish, German, French, etc.)</li><li>Diversified Industrial Products/Manufacturing industry experience preferred</li><li>Good command of other languages is a very important asset</li></ul>

Responsibilities: <ul><li>Develop IT programs that meet defined business requirements per specification documentation</li><li>Work with IT Business Analysts and customers to understand business users’ requirements for new workflow, reports, interfaces/APIs, enhancements, conversion programs and forms</li><li>Develop and deploy SAP artifacts within the landscape, inclusive but not limited to programs, function modules, interface classes, IDOCs, DDIC objects and other requisite objects within</li><li>the application server ABAP environment</li><li>Develop and deploy SAP Fiori Applications and Services, complimented with OData service development</li><li>Lead innovative and transformative projects leveraging No/Low Code architectures within the public cloud ecosystem including Power Automate, Logic App, SAP Business Technology Platform.</li><li>Refactor existing ABAP applications into their modern BTP equivalent</li><li>Employ the latest coding practices and principles working with SAP HANA and SAP applications developed for SAP HANA</li><li>Develop and deploy API solutions within iPaaS architectures, optimizing for internal/external communication and interface usage</li><li>Code, test, analyze and implement new applications and changes to existing applications</li><li>Develop and maintain appropriate documentation including System Design and Technical Documentation</li><li>Assist in the documentation of all enhancements including comprehensive flowcharts, system configuration and technical artifacts deployed</li><li>Assist project managers and IT Solution Architect on estimations for development efforts</li><li>Perform requisite support of the global application footprint, in line with Service Level Agreements, which may require 24/7 on-call support</li><li>Assist as a mentor to fellow staff developers</li><li>Ensure that technical activities throughout the development lifecycle maximize the use of standards / best practices / solutions and minimize customization</li></ul> Requirements: <ul><li>Bachelor’s Degree or equivalent preferred</li><li>Background in Computer Science, Engineering, Business, or related discipline&nbsp;</li><li>General IT experience: Minimum 10 years’ direct experience working and developing in distributed computing technologies, with experience in system design, trouble shooting, andprogramming in a 4GL language</li><li>SAP Experience: Minimum 7 years’ hands-on experience in SAP ABAP, including structured programming.</li><li>API Experience: Preferred experience with Jitterbit Harmony, or other API solution such as Mulesoft or Boomi.</li><li>Experience developing UI5, SAP Fiori and Core Data Service Views for SAP S/4 HANA</li><li>Working knowledge of the SAP Business Technology Platform/Business Application Studio</li><li>ABAP and the SAP developer’s workbench, SAP HANA Studio &amp; ADT, SAP Business Application Studio (BAS) and SAP Business Technology Platform (BTP)</li><li>Ability to transform business function requirements into technical program specs, and to code, unit test and debug customer and standard application programs</li><li>Write custom ABAP reports for SAP S/4 HANA</li><li>Advanced experience with SAP IDOC’s, BAPI’s, user-exit reports, ABAP workbench, ABAP objects, user-exits, dialog programming, reporting, Multi-level reporting/interactive, and data dictionary objects.&nbsp;</li><li>Experience with SAPscript, SmartForm and Adobe Form Development</li><li>Experience with ALE, Remote Function Call and general API Development</li><li>Understanding of SAP enhancement framework</li><li>Understanding of SAP Fiori &amp; OData service framework in SAP</li><li>Understanding of relational databases, data storage and SQL concepts</li><li>Understanding of API frameworks and protocols</li><li>Ability to provide accurate and timely project management information</li><li>Excellent verbal and interpersonal communication skills for working with the functional teams, development specialists, and the SAP support team. Must have solid written skills to support</li><li>program documentation</li><li>Ability to produce high quality deliverables and work in an environment with competing priorities. Can multi-task effectively. Demonstrates results-orientation, initiative and strong work</li><li>ethic; ability to master tactical details</li><li>Demonstrated ability to proactively identify improvement opportunities and initiate change</li><li>Demonstrated ability to quickly acquire new technology skills</li><li>Experience in Food or CPG (consumer packaged goods) a plus</li><li>A customer-focused service attitude</li><li>Good organizational skills, with the ability to meet objectives</li><li>Excellent technical documentation skills</li></ul>

Responsibilities: <ul><li>This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.).&nbsp;</li><li>He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements.&nbsp;</li><li>This position provides input to applications development project plans and integrations.&nbsp;</li><li>He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives.&nbsp;</li><li>This position provides knowledge and support for applications development, integration, and maintenance.&nbsp;</li><li>He/She provides input to department and project teams on decisions supporting projects.</li><li>Performs systems analysis and design.</li><li>Designs and develops moderately highly complex applications.</li><li>Develops application documentation.</li><li>Produces integration builds.</li><li>Performs maintenance and support.</li><li>Supports emerging technologies and products.</li></ul> Requirements: <ul><li>Experience with .NET, C# and SQL Server </li><li>Knowledge and development experience on any WMS Knowledge is preferable.</li><li>Minimum 7 to 10 years of development experience.</li><li>Experience working on Agile Development Methodology&nbsp;</li><li>The primary language for .NET development.</li><li>Experience with version control tools like Git</li></ul>

Responsibilities: <ul><li>Analyze and gather requirements for new implementations and change requests.</li><li>Detailed Technical specification and mapping specification in coordination with cross technology Team.</li><li>Develops ITX typetrees, maps, and system related to the mapping specification.</li><li>Develops testing strategies for efficient and error free testing.</li><li>Coding with best practices in mind.</li><li>Collaborating with business analysts and business partners.</li><li>Post go-live support.</li><li>Involves in technical enhancements and automation of reprocessing of messages in case of environment outage.</li></ul> Requirements: <ul><li>Bachelor’s Degree or International equivalent</li><li>Bachelors Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field – Preferred.</li><li>3 to 5 years of experience in Integration development, design, and implementation.</li><li>Minimum 2 years of experience performing in a WTX/ITX, IIB developer role with UNIX and PL/SQL hands on.</li><li>IBM WTX/ITX development, good knowledge and hands on experience on WTX tools including (MAP, Typetree, Database Integration Design, Integration Flow designer).</li><li>Knowledge in latest version of ITX 9.0/ 10.0 including Design studio, Partner manager setup and implementation.</li><li>IBM MQ development and knowledge on SSL, channels, queues and MQIPT.</li><li>Knowledge in various file format (XML, Flat file, JSON, EDIFACT) and implementing using ITX.</li><li>Hands on experience on SQL complex queries.</li><li>Understanding of Database, table views packages.</li><li>Unix server basic commands and shell script understanding</li><li>Strong analytical and design skills</li><li>Exhibit creative thinking while defining sound and practical solutions.</li><li>Self-starter with the ability to learn complex business processes.</li></ul>

Responsibilities: <ul><li>Develop software portable to a wide variety of project applications and platforms through the entire software lifecycle.&nbsp;</li><li>Perform technical analysis of candidate software, firmware, and hardware systems.&nbsp;</li><li>Develop test plans, test frameworks and unit tests.&nbsp;</li><li>Lead the project interface between business teams and technical teams to translate business requirements into technical solutions.&nbsp;</li><li>Collaborate effectively with other project team members to develop new concepts and projects.</li></ul> Requirements: <ul><li>Engineering degree in Computer Science, Electrical/Electronics/ Communication Engineering or related subject is required (2:1 or higher).&nbsp;</li><li>Proficiency in multiple relevant programming languages (E.g. C/C++/Python) is required.&nbsp;</li><li>Proficiency in utilizing devops tools such as Github or Gitlab is required.&nbsp;</li><li>Competency with embedded Linux (e.g. Buildroot or Yocto) is required.&nbsp;</li><li>Competency with bare metal development for microcontroller families such as STM32 or Nordic nRF is required.&nbsp;</li><li>Competency in an IoT protocol such as MQTT or CoAP, is required.&nbsp;</li><li>Demonstrable awareness and participation in other engineering disciplines such as electronics or mechanical engineering is preferred.&nbsp;</li><li>Experience with embedded RTOS (e.g. FreeRTOS or Zephyr) is preferred.&nbsp;</li><li>Knowledge of AI and machine learning concepts and algorithms is preferred.&nbsp;</li><li>Familiarity with cloud platforms such as AWS, in particular elements related to IoT service deployment is preferred.&nbsp;</li></ul> Critical Experience: <ul><li>8+ years relevant experience in embedded software development.&nbsp;</li><li>Demonstrable track record in leading the software element of complex projects.&nbsp;</li><li>Strong communication skills for collaborating with project team members, customers, internal business and technology leaders.&nbsp;</li><li>Proven ability to execute engineering deliverables.&nbsp;</li><li>Self-starter able to work independently and multitask with strong project planning skills.</li></ul>

Responsibilities: <ul><li>Manage and guide the security team responsible for infrastructure and network security.</li><li>Monitors network performance, troubleshoots issues and deploys solutions</li><li>Manage front-line technical support to end users on various technical issues and problems regarding their Access</li><li>Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.</li><li>Familiarity with Service Management tools (eg:ISM/ Service Now/BMC remedy) for the logging and tracking of incidents, and service requests</li><li>Implement and manage continuous security monitoring solutions for infrastructure and network components</li></ul> Requirements: <ul><li>10-13+ years of Cyber security for Firewall, Proxy, VPN IPS</li><li>Working experience, having played roles as VPN end-to-end implementation.</li><li>Strong reliability and high quality and security awareness.</li><li>Knowledge of web and application servers (Apache/IIS/Tomcat/Websphere)</li><li>Perform SME role and work on complex technical issues in Firewall, VPN and Proxy.</li><li>Candidate should have experience in Zscaler private Access (ZPA) VPN end-to-end implementation.</li><li>Experience in Deep troubleshooting experience with Zscaler VPN and other Firewalls.</li><li>Knowledge of ITIL incident and problem management.</li><li>Knowledge of Security Incident Event Management ( IBM QRader SIEM) is a add on</li><li>Must be familiar with Network Protocol Analyzers (tcpdump, Wireshark)</li><li>Must have deep understanding of network protocols and network security TCP/IP, UDP, DHCP, FTP, SFTP, SNMP, SMTP, SSH, SSL, DNS, RDP, HTTP and HTTPS.</li><li>The network security SME possesses the technical hand on capability and experience to assess current network security posture, document current/future state, provide roadmap/gap analysis for implementation activities</li><li>Good understanding of financial domain and Security IT.</li><li>Good to have experience with other security solutions like Firewall – Checkpoint or Palo Alto etc. Knowledge of Linux and web application servers (Apache/IIS/Tomcat)</li><li>Hands on experience on Firewall (Palo Alto, CISCO), VPN (Zscaler), Proxy (forward, Reverse, Transparent and Web 2.0), SSL interception/MITM &amp; Data leakage space, Security Analytics. Implementation, customization, coding, Support.</li></ul>

About role <ul><li>As a Manager, Embedded Software Engineering, you will be responsible for managing Platform developments requiring software development (embedded software, firmware) for the sensor products to grow the sensors portfolio serving the Industrial &amp; Medical markets.&nbsp;</li><li>This leader will build and lead a high-performing team of engineers that will engage with Global and Regional Engineering Teams in various Centers of Expertise all around the world.</li><li>The Manager, Embedded Software Engineering will engage and work with internal cross-functional engineering teams across the globe as well collaborate with internal and external technical partners of engineering teams/NPI teams. He/She will need to be comfortable, experienced, and adept working across time zones, geographical and organizational boundaries as well as ambiguity.</li><li>The Manager, Embedded Software Engineering will leverage a structured and systematic approach, applying best practices and Lean Product Development principles such as Front Loading, Risk Detection &amp; Countermeasures and Set Based Concurrent Engineering … all to ensure programs meet technical, performance &amp; product cost requirements, are completed on time and within the project budget.</li><li>The ideal candidate would be a highly experienced leader with vast experience developing and successfully delivering software in the industrial or medical markets, former Senior Design Engineer/Technologist, or a Senior Software Architect.&nbsp;</li><li>Also having experience of design for functional safety applications in Lean Product Development and DFSS frameworks, he/she can be proficient in IEC 61508 Functional Safety Standards. The Manager, Embedded Software Engineering, will bring know-how in CI/CD and highly efficient/automized agile developing processes&nbsp;</li></ul> Responsibilities: <ul><li>Leading IMS Sensor software development team, mainly working on software architecture, System and Software Design, Software development, CI/CD and Testing. Analyzing and elicit stakeholder (internal/external) requirements to generate software requirement.</li><li>Leading all aspects of the software development life cycle:</li><li>Requirements capture</li><li>Feasibility study and architecture definition</li><li>Software design and implementation</li><li>Integration and unit/validation testing</li><li>Ensure the link between the SW architecture and the SW development</li><li>&nbsp;Facilitate collaboration with international development teams</li><li>Leader of the software project team to develop new products/processes using DFSS tools &amp; techniques and software metrics</li><li>He/She will have to perform architecture and requirement review, challenging their consistency, maturing change request, and analyzing their risks and impacts</li><li>Work with hardware and project team to propose the hardware / software roadmap for the future, enabling SIL and cost reduction. He/She will also work with test/qualification team to ensure all the defined software is well tracked and validated.</li><li>Work closely with software project management, product line engineering and quality teams.</li><li>Perform firmware safety-oriented analysis (IEC 61508)</li><li>Leverage structured new product development process and participate to stage gate frameworks</li><li>Anticipate and alleviate bottlenecks, identify and mitigate risks, provide escalation management, anticipate and make tradeoffs and be responsible to ensure every aspect of the project is properly and promptly executed.</li><li>Constantly assess what is working, what is not working, identify areas for improvement and consistently drive continuous improvement.</li><li>Continuous training of employees and drive the exchange of experience.</li><li>Provide training, coaching, and mentoring to team members creating a team mindset and culture that is aligned with our clients core values.</li></ul> Requirements: <ul><li>Above average engineering degree in Computer Science, Electrical/Electronics/ Communication Engineering or related</li><li>12+ years of technical experience in delivering embedded software</li><li>Experience leading product development teams, ideally in cross-functional, multi-site environments and drive results in projects with multiple dependencies and constraints Excellent knowledge of Software Development Life Cycle (SDLC) and hands on experience in C/C++ programming and modern agile SW toolsets</li><li>Experience in Microcontroller based system development (using ARM based microcontrollers)</li><li>Experience in wireless protocols LoRaWAN or LPWAN, MQTT, ZigBee, Bluetooth 5.1 supporting BLE protocol and IoT infrastructure</li><li>Expertise in secured bootloader</li><li>Expertise in UML / SYSML using Enterprise Architect or MathWorks System Composer</li><li>Expertise in SW-DFMEA</li><li>Experience with secure and safe coding standards for C/C++ (CERT SEI / MISRA C, etc.)</li><li>Good knowledge of Key Peripherals: ADC, GPIO, SPI, I2C, UART, etc.</li><li>Good experience in application lifecycle management as CodeBeamer</li><li>Good experience in configuration management (Git / Gitlab)</li><li>Good experience in continuous integration and continuous testing</li><li>Good experience in Vectors tools: CANoe / CANalyser</li><li>HW skills: Able to read HW schematics</li><li>Good knowledge on Software / Hardware debugging tools, Oscilloscopes, JTAG, Logic Analyzers</li></ul>&nbsp;Qualification: <ul><li>Functional Safety (SIL) Knowledge and Expertise</li><li>Experience in sensor technology</li><li>DFSS certification</li><li>LEAN development experiences</li><li>Power Management knowledge</li><li>Unified Diagnostic Services (UDS) knowledge</li><li>Python coding knowledge</li></ul>&nbsp;Motivation/Culture Fit: <ul><li>Result driven</li><li>Problem solving</li><li>Clear and concise communication</li><li>Passion for technology and innovation</li><li>Cross-Team Collaboration</li></ul>

Role Description: <ul><li>The AI Solution Architect will oversee the architecture for AI solution teams, focusing on modifying existing products and creating new ones.</li><li>The ideal candidate should be passionate about designing, building, implementing, and maintaining AI/ML/Generative AI applications.</li><li>Leadership skills are essential to implement the latest AI techniques and architectures and to continuously improve the AI/ML development, delivery, and operations process.</li><li>The role involves adhering to best practices from Software Engineering, DevOps, MLOps, and LLMOps.</li><li>The AI Solution Architect will also be responsible for translating project requirements into strategic architecture solutions, ensuring the integration of cloud-native tools from major hyperscalers and machine learning to create chatbots, optimizations, and cognitive services.</li><li>This role requires a blend of technical expertise and the ability to bridge the gap between intricate business challenges and transformative AI solutions, making it a strategically crucial position.</li></ul> Responsibilities: <ul><li>Define and oversee the AI/ML/GenAI technical direction and architectural vision, ensuring alignment with strategic goals and digital transformation efforts.</li><li>Data Analysis, Tool and Framework selection, Model Development, Testing and Deployment.</li><li>Key contributor in architecting a comprehensive AI Engineering framework that supports the deployment, evaluation, and management of ML models &amp; GenAI solutions.</li><li>Select appropriate technologies from a pool of open-source and commercial offerings, considering deployment models and integration with existing tools.</li><li>Understand and contribute to MLOps and LLMOps focusing on operational capabilities and infrastructure to deploy and manage machine learning models and large language models.</li><li>Collaborate with Enterprise, Application, Data &amp; DevOps Architects, Data scientists, Machine Learning &amp; GenAI Engineers, and Business teams to pilot use cases and discuss architectural design.</li><li>Develop and maintain contact with top decision makers, lead proposal development, and contribute to pricing strategies.</li><li>Audit AI tools and practices across data, models and software engineering focusing on continuous improvement and feedback mechanisms.</li><li>Help AI product managers and business stakeholders understand the potential and limitations of AI when planning new products.</li><li>Own all communication and collaboration channels pertaining to assigned projects, including regular stakeholder review meetings and cross team alignments.</li><li>Work closely with the business, segment analytics, IT teams and partners to deliver the outcome and help drive adoption.&nbsp;</li><li>Hands-on prototyping of new technology solutions by working with cross teams</li></ul>&nbsp;Requirements: <ul><li>15+ Years of Experience operating on AWS Cloud or other cloud hyperscalers with building Data and AI Solutions</li><li>15+ Years of Experience Data Warehouses, Data Lakes and Data Modelling techniques</li><li>15 + years of experience in Data Science, Statistics, and Machine Learning</li><li>15+ years of experience in machine learning model development, natural language processing, and data analysis;</li><li>Experienced in Supervised and Unsupervised learning, feature engineering, model training, and deployment.</li><li>15+ years of experience in implementing cloud-based AI/ML workloads on any cloud hyperscalers (AWS, Google or Azure).</li><li>Good understanding and implementation experience on GenAI models available with Cloud hyperscalers. AWS Bedrock experience is a plus but not required.</li><li>15+ Years of coding experience with Python, R, SQL etc.</li><li>Hands on experience working with LLM/RAG/Finetuning</li><li>Experience working on Agile projects and Agile methodology in general.</li><li>Experience in configuration management tools and defining configuration management schema</li><li>Excellent problem solving, communications, and teamwork skills.</li><li>Exceptional presentation, visualization, and analysis skills</li></ul> Motivational/Cultural Fit <ul><li>Innovation demeanor Problem solving.</li><li>Passion for technology.</li><li>Self development.</li><li>Results driven.</li><li>Clear and concise communication both locally and globally.</li></ul> Competencies <ul><li>Values: Integrity, Accountability, Teamwork, Innovation.</li><li>Knowledge of business ethics and Ethical Sourcing Requirements.</li><li>Ability to influence at an Executive Level both internally and externally.</li><li>Ability to lead and influence peer groups both internally and externally.</li><li>Knowledge of Total Cost of Ownership methodology (TCO).</li><li>Distributor/Supplier dynamics &amp; business models.</li><li>Knowledge of critical procurement legal requirements and contracting best practices a plus.</li></ul>

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23 coding languages Jobs found

Customer Service and Admin (CS&A) Team Lead

Application Support Lead (Retail & Wholesale)

Buyer II

Developer and Integration Specialist

Senior Application Developer - .NET, SQL

Associate Application Developer - Middleware WTXITX

Staff Software Engineer

Infra & Network Security Lead

Embedded Manager - Sensors

Gen AI Solution Architect

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23 coding languages Jobs found

Customer Service and Admin (CS&A) Team Lead

Application Support Lead (Retail & Wholesale)

Buyer II

Developer and Integration Specialist

Senior Application Developer - .NET, SQL

Associate Application Developer - Middleware WTXITX

Staff Software Engineer

Infra & Network Security Lead

Embedded Manager - Sensors

Gen AI Solution Architect

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.