IBP Manager

Customer Service Analyst- OTD Analyst

Customer Service Associate Manager

Major Projects Director

Product Designer, Salesforce Field Service Management

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Customer Service Team Lead

Head of HR

Responsibilities: Demand planning &amp; operations <ul><li>Owns the demand planning process, ensuring that it happens on a timely basis and all parties are compliant with the process.</li><li>Partner with the commercial teams to understand and drive key requirements along with timely visibility of opportunities and risks enabling timely decisions.</li><li>Manage the day-to-day relationship with the distributors from a planning point of view.</li><li>Responsible for delivering orders on time, forecast accuracy, OTIF and IBP KPIs. IBP process &amp; maturity progress</li><li>Work closely with IBP director on process maturity and IBP cycle</li><li>Implement it through process, tools, leadership, change management Partner with other functions in the Long-Term Planning</li><li>Supervise building blocks creation and work closely with finance during the budgeting process (Commercial, Supply &amp; Financial)</li><li>Proactive management of gaps &amp; risks/opps, follow thru to capture full value of initiatives or gaps Take part in IBP Monthly and Quarterly Operational Disciplines aligned to Playbook</li><li>Gap Management: Ensure monthly cadence, and bring one number across the system, identify gaps &amp; risks/opps, monthly review of KPI’s and improvement actions</li><li>S&amp;OE: enable S&amp;OE discipline with Demand and Customer Development leadership – ensuring visibility and action plans for sales and demand, connecting with Finance</li><li>Reconcile variables between Gap and S&amp;OE</li><li>Drive alignment to a single number signed off by country manager</li><li>As the IBP manager, you will lead the end-to-end planning of the entire portfolio for GULF markets from a demand and S&amp;OP perspective.</li><li>You will also be responsible to provide the commercial and finance teams with the right visibility of forecasts, opportunities, and risks so that the business can make informed decisions.</li><li>You will be key to drive a culture of growth and excellence, discipline, and accountability for the business objectives; promoting behaviors that support a one team approach to business planning.</li><li>The individual has an integrated perspective of the business, connecting dots and challenging solutions to ensure strategic alignment with the delivery of short- and long-term objectives with focus on E2E execution excellence.</li></ul> Requirements: <ul><li>Preferably Masters Degree in a Business/ Finance/ Engineering/ Bus-Related field</li><li>Must have commercial understanding – 1-2 yrs in customer facing role in Supply/Commercial</li><li>Experience in S&amp;OP or IBP process: Building fact-based plans or working with demand signals to optimize results in the market: 4-5 years minimum</li><li>English proficiency</li><li>Upto 7 years of related work experience in FMCG</li><li>Capabilities needed of leadership, structured and critical thinking, clear communication, and people skills, analytical</li></ul>

Responsibilities:: <ul><li>Customer Relationship Management: Serve as the primary point of contact for assigned customers and sales partners, managing the fulfillment of customer orders to ensure on-time and in-full delivery (OTIF). Communicate effectively with stakeholders to reduce pricing discrepancies, resolve case fill issues, and address delivery delays.</li><li>Process Optimization and Problem Solving: Identify opportunities for continuous improvement within the order management process such as pricing discrepancies, OS&amp;D, and returns. Leverage tools such as SAP, Microsoft Excel and Celonis. Proactively implement solutions to enhance customer service initiatives and deliver consistent results.</li><li>Collaboration and Stakeholder Engagement: Partner with internal and external stakeholders, including supply chain, finance, sales teams, brokers, IT, and transportation carriers, to resolve logistical challenges and enhance the overall customer experience.</li><li>Performance Monitoring and Policy Compliance: Evaluate and ensure adherence to service-level agreements (SLAs), key performance indicators (KPIs), and internal policies, including GAAP, SOX, and audit requirements. Track and report performance metrics to identify improvement opportunities.</li><li>Capability Building and Innovation: Foster a culture of learning by participating in training and development programs. Contribute to special projects and continuous improvement initiatives, identifying innovative solutions to enhance process efficiency and quality.</li><li>Manage order processing and ensure on-time and in-full (OTIF) deliveries.</li><li>Support customer requests and help resolve basic order issues.</li><li>Track &amp; report KPIs (order accuracy, service levels).</li><li>Collaborate with internal teams to optimize OTD processes.</li><li>Learn and grow within the customer service and supply chain field. Must-Have Skills: Customer service experience (OTD, logistics, or related fields).</li><li>Sense of urgency &amp; problem-solving (handle daily tasks efficiently).</li></ul> Requirements: <ul><li>Bachelor’s degree in business administration, Logistics, or a related field.</li><li>Strong computer skills, including proficiency with ERP systems (e.g., SAP) and Microsoft Office.</li><li>Experience working with Order to Delivery Customer Service/support.</li><li>Exceptional time management and organizational capabilities, with the ability to handle competing priorities.</li><li>Advanced Analytical experience, strategic mindset, time management, problem-solving, and decision-making skills.</li><li>Excellent verbal and written communication abilities in a professional setting.</li><li>Advanced English level is mandatory, as this role provides services to US. Customer Service Analyst – OTD Analyst The Analyst role is more like an entry-level, focusing on day-to-day operations and order fulfillment – we ask at least 1 years of experience in Customer Service role for Logistics, transportation Team Structure:</li><li>Reports to the Team Lead.</li><li>Works with internal teams (Finance, Sales, Supply Chain).&nbsp;</li><li>Good communication skills (work with different teams). Willingness to learn (quick adaptation to SAP &amp; internal processes).</li><li>Fluent English (for working with US customers).</li><li>Support to North America</li></ul>

Responsibilities: <ul><li>Leadership and Team Management: Lead, mentor, and engage in a team of 3-5 Analysts and Senior Analysts. Drive a high-performance culture through coaching, feedback, and development, ensuring strong team engagement and retention.</li><li>Track and analyze KPIs, SLAs, and team performance metrics, using insights to drive improvements in quality, efficiency, and customer experience.</li><li>Customer and Stakeholder Collaboration: Build strong relationships with internal and external stakeholders, including senior leadership, supply chain, and sales partners, to identify trends and resolve escalated issues.</li><li>Serve as the key point of contact for critical customer service challenges.</li><li>Process Optimization and Continuous Improvement: Proactively identify trends and inefficiencies in the order-to-delivery (OTD) process. </li><li>Leverage analytics and tools like SAP to implement process improvements that enhance customer satisfaction and reduce costs.</li><li>Lead and participate in special projects, system testing, and process pilots to support OTD innovation. Identify and implement new tools and methodologies to enhance operational efficiency.</li><li>Data-Driven Insights and Problem Solving: Analyze complex data to uncover actionable insights and present recommendations to leadership and customers.</li><li>Ensure compliance with policies, including GAAP and SOX, while driving OTD performance metrics.</li><li>Customer-Centered Culture: Foster a service-oriented mindset across the team by championing proactive communication, anticipating customer needs, and delivering innovative solutions that align with business goals.</li><li>Lead a small team, ensuring high performance and engagement.</li><li>Serve as the escalation point for complex order-to-delivery (OTD) issues.</li><li>Track KPIs &amp; analyze trends to improve service quality.</li><li>Identify continuous improvement opportunities (LEAN, process automation).</li><li>Work with internal &amp; external stakeholders to optimize customer service operations.</li></ul> Requirements: <ul><li>Bachelor’s degree required, with supervisory experience managing teams and customer relationships.</li><li>Experience analyzing complex datasets, identifying trends, and presenting actionable insights. Proficient in ERP systems (e.g., SAP) and Microsoft Office, with a solid understanding of order-to-delivery and supply chain operations.</li><li>Demonstrated ability to lead and develop teams, with a focus on engagement, retention, and high performance.</li><li>Strong collaboration and relationship-building skills with customers and cross-functional teams. </li><li>Experience handling escalated customer issues is essential.</li><li>Knowledge in implementing continuous improvement initiatives using Six Sigma, LEAN, or similar methodologies to achieve operational efficiencies and cost reductions.</li><li>Fluent level of English is mandatory with exceptional verbal and written communication skills</li><li>Strong organizational and time management skills, with the ability to prioritize competing demands and deliver results in a dynamic, fast-paced environment.&nbsp;</li></ul>

Responsibilities: Safety and Quality: <ul><li>Proactively drive outstanding performance in Safety and Quality in the Major Project Business, including New Building Solutions and Modernization Businesses.</li></ul> Customers: <ul><li>Drive and promote customer-centric culture with outside-in thinking in the business by intimate understanding of the customer and market needs.</li><li>Ensure early involvement with the customer in selling process and consultative selling approach with key stakeholders including, Developers, Architects and Consultants</li></ul> Drive solution selling across the Area: <ul><li>Promote utilization of voice of customer throughout the business Business performance</li><li>Holistic understanding, accountability and development of whole Major Project Business&nbsp;competitiveness, growth and profitability in full chain.</li><li>Evaluate the results of Major Project Business activities/contracts and identify recurring problems.</li><li>Establish Area level management practices driving key initiatives and programs for the Major&nbsp;Project Business. This includes share of market, OR growth, CMII, pricing and pre-to-post&nbsp;&nbsp;</li></ul> performance: <ul><li>Prepare recommendations and feedback about significant changes that need to be made to&nbsp;Offering portfolio and company Way operating model elements (i.e., processes, roles,&nbsp;</li><li>organization, IT tools, data, governance, business performance management) to improve efficient&nbsp;&nbsp;performance.</li><li>Collaborate with key Front Line leaders including Managing Director, MP head, NBS and&nbsp;&nbsp;Modernization directors as well as other functions such as operations to develop and achieve targets and close gaps across the Area.</li><li>Set Area level targets and plans aligned with global and Area ambitions.</li><li>Drive short and long-term competitiveness based on global company strategy.</li><li>Full-chain accountability of Major Projects Business competitiveness, growth and profitability.</li></ul> Business Development: <ul><li>Drive the Major Project Business sales and offering development and go-to-market actions in&nbsp;collaboration with other business stakeholders</li><li>Collaborate across the business for best practice sharing</li><li>Ensure compliance with business operating model and effective deployment of company Way&nbsp;&nbsp;Initiatives</li><li>Leadership / People management with team guidance and coaching</li><li>Contribute to strategic planning and decision-making at the executive level to develop and&nbsp;implement a strategy for Major Project Business that is aligned with the organization’s overall</li><li>vision&nbsp;and its current and long-term business objectives</li><li>Lead, evaluate, and develop the Major Project Business team and its professionals at Area and FL&nbsp;&nbsp;Level</li><li>Identify competence gaps and training needs to fulfil the business plan</li><li>Identify and develop key resources required to support early engagement, bid and execution&nbsp;</li><li>support including Customer Solution Managers and Infrastructure specialists</li></ul> Project Management – Major Projects: <ul><li>Guide and Support the Major Project PMO leader to own the Area Project Management&nbsp;&nbsp;Governance model with ongoing development and deployment</li><li>Assess and develop project management competence</li><li>Develop and coach Project Management people to effectively lead major projects with a focus on&nbsp;customer communication, quality, profit improvement and on-time delivery</li><li>Support FLs to identify and manage Project Management resources Leadership / People management</li><li>Contribute to strategic planning and decision-making at the executive level to develop and&nbsp;&nbsp;implement a strategy for Major Project Business that is aligned with the organization’s overall&nbsp;</li><li>vision and its current and long-term business objectives</li><li>Lead, evaluate, and develop the Major Project Business team and its professionals at Area and FL&nbsp;&nbsp;Level</li><li>Identify competence gaps and training needs to fulfil the business plan</li></ul> Requirements: <ul><li>Approximately 10 years of relevant experience with at least 5 years of operating as a leader in an Area or large frontline</li><li>Track record in driving revenue growth and profitability by acquiring new customers and develop new businesses with existing clients.</li><li>Experience in pursuing and winning major construction projects.</li><li>A collaborative leader who appreciates teamwork across functions and regions.</li><li>Sound understanding of financial reports</li><li>Ability to impart knowledge to the frontlines / countries</li></ul>

Responsibilities: <ul><li>Conduct user interviews, surveys, and usability testing to understand the pain points of field service workers, dispatchers, and managers.</li><li>Collaborate with customer support teams to gather feedback and pain points directly from the end-users.</li><li>Analyze market trends and competitors to ensure that Salesforce FSM is competitive and meets the needs of various industries.</li><li>Develop user personas, user journeys, and detailed workflows based on research and business requirements.</li><li>Define and document design specifications, including wireframes, prototypes, and high-fidelity mockups.</li><li>Work closely with product managers and engineers to align the design vision with technical and business constraints.</li></ul> Requirements: <ul><li>M.Sc. degree or equivalent</li><li>Expertise and hands on experience in Salesforce Field Service Lightning and Service Cloud products and their implementation</li><li>Expertise and hands on experience in custom mobile architectures</li><li>Good knowledge of handling &amp; simplifying Salesforce data integration designs with backend systems like SAP, IoT etc.</li><li>Salesforce App Builder and Developer certification(s). Other Salesforce certification(s) are an added advantage</li><li>Salesforce Platform Experience :A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus&nbsp;</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li></ul> Certifications (Preferred): <ul><li>Salesforce Certified Administrator: Validates the ability to configure and manage the Salesforce platform.</li><li>Salesforce Certified Platform App Builder: Demonstrates proficiency in declarative development and application design.</li><li>Salesforce Certified Platform Developer: For candidates with custom development experience in Apex, LWC, and Visualforce.</li><li>Salesforce Certified Field Service Consultant: Demonstrates expertise in designing and implementing Salesforce Field Service solutions.</li></ul>

Responsibilities: <ul><li>Create personas and user stories to ensure the product addresses real-world needs.</li><li>Run tests with real users to validate design solutions and identify areas for improvement.</li><li>Collaborate with product managers, developers, and other stakeholders to align on business goals, technical constraints, and user needs.</li><li>Contribute to Salesforces design system to ensure consistency across the Field Service product suite.</li><li>Create user flows and wireframes that streamline field service operations, ensuring that both the service agents and dispatchers can work efficiently.</li></ul> Requirements: <ul><li>Salesforce Platform Experience: A strong understanding of Salesforce core features, data models, security settings, and integration capabilities is necessary.&nbsp;</li><li>Strong technical and functional proficiency in Salesforce administrative tasks</li><li>Data Standards &amp; Modelling: A good understanding of Salesforce data models is essential for success in this role.</li><li>Declarative Development: Proficiency with Salesforce declarative tools such as Process Builder, Flows, and Validation Rules is a strong asset.</li><li>Custom Development Knowledge: Familiarity with Salesforce development frameworks like Apex, Lightning Web Components (LWC), and Visualforce will provide an advantage.</li><li>Integration &amp; APIs: Experience with Salesforce integration methods (REST/SOAP APIs) and familiarity with middleware solutions is a plus.</li><li>Salesforce Field Service Expertise: This is a desirable skill but not mandatory. On-the-job learning will be supported.</li><li>Salesforce platform experience, administrative task, integration, API, Salesforce integration methods, Data model.</li><li>APEX &amp; LWC</li></ul>

Responsibilities: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business.</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice of client to drive company growth by delivering an Extraordinary Customer Experience.</li><li>Make it easy for customers to do business</li><li>Make every interaction memorable, enabling deeper relationships. Deliver value to our small and medium customers while resolving all their inquiries.</li><li>Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favourable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Role Description: <ul><li>The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business .</li><li>The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.</li><li>Be the face and voice to drive company growth by delivering an Extraordinary Customer Experience. Make it easy for customers to do business with client.</li><li>Make every interaction memorable, enabling deeper relationships.</li><li>Deliver value to our small and medium customers while resolving all their inquiries. Identify opportunities to generate new business and organic revenue growth.</li><li>Create a favorable impression and sell the brand to strengthen our positioning with customers A Day in the Life of a Solution Consultant:</li><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue. KPIs: Customer Effort Score (CES), Opportunity Conversion, Revenue Growth</li></ul> Responsibilities: <ul><li>Delivers an extraordinary customer experience by technically advising customers on products, services, and capabilities to best meet the needs of the customer and the designs they are working on.</li><li>Sells the value propositions of products and services.</li><li>Outbound calling (cold and warm) to establish new, high-quality opportunities with prospective customers and contacts.</li><li>Communicate with end customers via various channels such as telephone, email and chat (inbound inquiries) to resolve technical questions and propose options and solutions.</li><li>Liaison with internal support areas including production, sales, engineering, customer care and others as necessary to resolve customer inquiries and requests.</li><li>Nurture and grow small and medium customers pipeline opportunities via Salesforce through regular touch points with end customer.</li><li>Work with franchised distributors to provide quotations and order fulfillment.</li><li>Promote portfolio of products to drive revenue.</li></ul> Requirements: <ul><li>Demonstrates problem solving skills, influencing abilities, and ability to provide effective feedback</li><li>Strong verbal, written, and presentation skills.</li><li>Proven ability to initiate, organize, and complete multiple tasks in a timely manner.</li><li>Demonstrates ability to share creative and new ideas.</li><li>Consultative selling experience desired.</li><li>Relevant product or industry experience a plus.</li><li>Team player, critical thinker, self-motivator and ability to maintain a proactive positive attitude.</li><li>A passion for serving customers.</li></ul> Education: <ul><li>Bachelor’s technical or business degree preferred or equivalent experience</li></ul>

Responsibilities: Lead with Accountability:&nbsp; <ul><li>Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience, and ensuring seamless coordination across&nbsp;</li><li>regions during operational transitions.</li></ul> Mentor for Excellence:&nbsp; <ul><li>Provide real-time coaching and feedback, ensuring your teams actions align with our high standards and effectively manage cross-cultural teams for optimized collaboration across multiple regions.</li></ul> Talent Acquisition and Development:&nbsp; <ul><li>Recruit and nurture top talent, building a team that embodies our vision and drives organizational transformation. Facilitate training and knowledge transfer for teams adapting to new workflows and responsibilities.</li></ul> Champion of Change:&nbsp; <ul><li>Lead by example in adopting transformation initiatives and fostering a culture of positive change. Guide the team through a successful migration process, addressing any challenges and ensuring all goals are met.</li><li>Operational Excellence: Instill a mindset of continuous improvement, enhancing team efficiency and service quality by standardizing processes and ensuring the smooth integration of systems and operations post-migration.</li></ul> Stakeholder Management:&nbsp; <ul><li>Act as the primary point of contact for internal and external stakeholders, ensuring clear, timely communication throughout the migration process and aligning teams across regions. Keep key stakeholders informed on progress, challenges, and successes, ensuring their buy-in and support.</li></ul> Cross-Functional Collaboration: <ul><li>Work seamlessly with internal partners in engineering, planning, and sales to ensure comprehensive customer support, and effectively manage relationships between teams across different geographical regions.</li></ul> Requirements: <ul><li>﻿Strong verbal and written communication skills</li><li>Excellent problem-solving abilities</li><li>Leadership experience in large, multi-layered teams</li><li>Effective collaboration across all organizational levels</li></ul>

Responsibilities: Strategic Leadership: <ul><li>Develop and implement HR initiatives aligned with the wider People strategy and overall business strategy.</li><li>Partner with the MD and senior leadership to drive organisational effectiveness</li><li>Act as a thought leader in HR practices to influence decision-making at the leadership level.</li></ul> Talent Management: <ul><li>Support acquisition strategies to attract top-tier talent, working with the local Resourcing team</li><li>Support the design and implementation of talent development programs to enhance employee skills and leadership capabilities.</li><li>Oversee performance management processes to foster a culture of high performance</li></ul> Employee Engagement and Culture: <ul><li>Drive initiatives to strengthen employee engagement and promote a positive work environment.</li><li>Champion diversity, equity, and inclusion (DEI) efforts.</li><li>Act as a steward of company culture, ensuring alignment with global values and local nuances.</li></ul> HR Operations and Compliance: <ul><li>Ensure compliance with local labour laws, regulations, and company policies.</li><li>Partner with global people operations teams to ensure alignment of processes and policies.</li><li>In partnership with global reward team colleagues manage compensation, benefits, and rewards frameworks in line with global standards and local requirements.</li></ul> Change Management: <ul><li>Lead HR efforts during organisational changes, including restructuring, mergers, and policy updates.</li><li>Support communication strategies to ensure smooth transitions during periods of change.</li><li>Stakeholder Management</li><li>Build strong relationships with internal and external stakeholders, including regional and global HR teams and relevant CoEs including Resourcing and Reward teams.&nbsp;</li><li>Act as a trusted advisor to the MD and leadership team on all people-related matters.</li></ul> Requirements: <ul><li>Strategic Thinking: Ability to align wider People / HR initiatives with long-term business goals.</li><li>Stakeholder Management: Strong influencing and relationship-building skills at all levels of the organisation.</li><li>Problem-Solving: Ability to navigate complex challenges with practical and effective solutions.</li><li>Communication: Exceptional verbal and written communication skills.</li><li>Adaptability: Comfortable operating in a dynamic, fast-paced environment.</li><li>Cultural Awareness: Sensitivity to cultural nuances in a global business setting.</li></ul> Experience: <ul><li>Demonstrable progressive HR experience, with significant experience in a senior HR leadership role.</li><li>Proven track record of operating in a standalone or matrixed HR environment.</li><li>Experience working within a global organisation, with exposure to multicultural environments.</li></ul> Knowledge: <ul><li>Deep understanding of Indian labour laws, employment practices, and HR trends.</li><li>Familiarity with global HR frameworks and best practices.</li></ul>

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Jobtitle

63 coaching capabilities Jobs found

IBP Manager

Customer Service Analyst- OTD Analyst

Customer Service Associate Manager

Major Projects Director

Product Designer, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Customer Service Team Lead

Head of HR

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Skills

Industry

Location

Jobtitle

63 coaching capabilities Jobs found

IBP Manager

Customer Service Analyst- OTD Analyst

Customer Service Associate Manager

Major Projects Director

Product Designer, Salesforce Field Service Management

Product Designer, Salesforce Field Service Management

Account Manager - Solution Centre Specialist

German Inside Sales - Solution Consultant

Customer Service Team Lead

Head of HR

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.