Customer Experience Manager

Branch Sales Manager-Rest of Maharashtra and MP

ASC - Downstream Data Scientist

rNPS Manager

Internal Control Manager

Sr Electrical Project Manager

Fire and Gas Technician

Head of Tomato Ketchup

Instrumentation Lead

Responsibilities: <ul><li>Responsible for setting the strategy and operating a world class Command Center for our customers experience across all digital channels.</li><li>Manage a team of initially 4 operations specialists.\</li><li>Developing and implementing strategies to improve customer interactions across multiple touchpoints and channels</li><li>Analyzing customer feedback, surveys, and data to identify customer pain points and different ways to improve the customer journey and create a positive experience</li><li>Collaborating with cross-functional teams, such as marketing, sales, product development, and the customer service team, to align customer experience efforts with business goals and objectives</li><li>Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations</li><li>Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the organization</li><li>Monitoring and measuring key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to senior management and stakeholders</li></ul> Requirements: <ul><li>Experience in working for large organizations and handling complex projects</li><li>For measuring the performance and satisfaction of our customers and users, using various tools and methods such as surveys, feedback, analytics, and social media and configure the experience tracking toolset</li><li>A minimum of a Bachelor’s degree in business administration, marketing, business management, communications, or a related field is beneficial but not required (a Master’s degree is preferred)</li><li>Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning</li></ul>

Role Summary:Development and implementation of channel strategies for the assigned states to generate revenue through primary and secondary sales of company's Brand and grow the contribution.Responsibilities:Sales Strategy and Planning:Execute the sales strategy for the area in alignment with the business plan and in consultation with the Branch Head.Increase sales revenue through implementation of appropriate Go To Market strategiesUnderstand and analyze the market trends, potential and competition information to leverage and explore sources of business growth and profitability.Sales Operations:Drive the team in the area effectively to realize sales targetsEnsure overall and efficient administration in the areaEnsure execution of customized BTL activities through the teamDrive operational efficiencies by closely working with other concerned stakeholdersDistribution Management:Drive Distribution Infrastructure [Appointment, Review, Planning and Management]Consolidate and analyze distributors’ feedback to drive corrective actionsSupport the team in ensuring product/ range availability to all the retail points of sales & manage stock at the distributor level and address any concerns from the team.Reporting and process management:Analyze sales reports and drive weekly sales planDrive data insights led corrective actions in the areasDrive implementation of sales systems and processes in the areasPeople management:Coach team members to deliver on their sales performance and looking towards future growthEnsure a well-trained sales team to deliver superior sales performanceReporting Relationships :Reports To: Branch HeadSupervises : Area Sales Managers/ Senior Sales ManagersRequirements:﻿10-15 years + ExperienceExperience in Inner wear or Apparel or FMCG IndustryExperience handling Rest of Maharashtra and MP

Responsibilities:Formulate and lead multifaceted analytic studies against large volumes of data.Interpret and analyze data using exploratory mathematic and statistical techniques based on the scientific method.Coordinate research and analytic activities utilizing various data points (unstructured and structured) and employ programming to clean, massage, and organize the data.Experiment against data points, provide information based on experiment results and provide previously undiscovered solutions to command data challenges.Lead all data experiments tasked by the Data Science Team.Coordinate with Data Engineers to build data environments providing data identified by Data Analysts, Data Integrators, Knowledge Managers, and Intel Analysts.Develop methodology and processes for prioritization and scheduling of projects.Analyze problems and determine root causes.Define company data assets (data models), spark, sparkSQL, and hiveSQL jobs to populate data models.Work closely with all business units and engineering teams to develop strategy for long term data platform architecture.Requirements:As the successful candidate you will hold a Bachelor degree in Operations Research, Industrial Engineering, Applied Mathematics, Statistics, Physics, Computer Science, or related fields. An advanced degree is preferred.You will have 5-7 years of professional experience in related fieldYou will have Proficiency with one or more programming languages (Java, C++, Python, R, etc.)You will be able to demonstrate experience applying data science methods to real-world data problemsYou will also have experience in utilizing visualization tools to take advantage of the growing volume of available information

Purpose of the Job:Implement Retailer NPS strategy and processes for CSC, Field Sales Force, DTE and Brand Communication through OPEN page.Enhance current scope of work implemented by global and Mexico, in order to ensure accurate and constant feedback collection.Align operative processes as a result of feedback collection to ensure actions are taken for detractors.Implement a processes and extended core team to effectively solve pain points faced on CSC, FSF, DTE and Brand CommsAlign communications with global teams to align the standard operative processes with the one we are implementing in our market.Responsibilities:rNPS project implementation and improvementsNegative sentiment management for operative solutions to our retailersAlignment on the operative improvements and being the guardian of the retailer experienceLed the rNPS board(monthly) and Omnichannel focus group (weekly) and involve the main stakeholders on relevant decisions for our retailersLed the communication with global teams to align standard operative processes on the marketPain points management project and processes definitions.Requirements:Education: Bachelor´s degree – Marketing, Economics, Business Administration or other commercial areasExperience: NPS implementationOperative improvementsCustomer experience journey mappingProject management

Responsibilities:COOPERE DE FACON PROACTIVE AVEC TOUTES LES FONCTIONSAide managers à formaliser procédures simples & efficaces respectant législation locale, référentiels Groupe et bonnes pratiquesAnime la démarche d’auto-évaluation de la conformité aux Fondamentaux du Contrôle Interne Groupe (boite à outils SMART)Maintient relation continue avec resp. métiers entité pour anticiper gestion des risques liés aux changements & projets significatifsPRIORISE ET SIMPLIFIE LES MESSAGES POUR OBTENIR LE SOUTIEN DES MANAGERS ET L'ADHESION DES EQUIPESFavorise la compréhension des enjeux & le discernement de tous par la diffusion d’outils, la formation et les échanges de bonnes pratiquesAdapte sa com. à gde diversité parties prenantes internes & ext. (CoDir. Entité, resp., collabor., auditeurs, correspondants Groupe & Zone…)AGIT AVEC RIGUEUR, METHODE ET PRAGMATISME EN TENANT COMPTE DE L'ORGANISATION ET DES PROCESSUS DE SON ENTITEDéfinit et anime la feuille de route et les priorités du Contrôle Interne de l’Entité en accord avec sa Direction GénéraleS’assure de la prise en charge des points d’amélioration par les managers et de l’avancement des plans d’actionsFAIT PREUVE D'ESPRIT CRITIQUE POUR AMELIORER LE NIVEAU DE CONTRÔLE INTERNEAnalyse les processus et procédures existants de l’entité pour maximiser leur simplicité et efficacité.Analyse pro-activement les incidents et les fraudesPartage les initiatives avec la Direction du Contrôle Interne Groupe et la ZoneIntègre les évolutions de l’environnement externeMAÎTRISE LA GESTION DE PROJETS TRANSVERSAUX ET LA CONDUITE DU CHANGEMENTCoordonne les projets d’amélioration du Contrôle Interne (TOP 5, séparation des tâches, prévention fraude, sécurité des moyens de paiement…)Anime le programme de prévention de la corruption MAÎTRISE LES OUTILS ET REFERENTIELS DU GROUPE (CHARTES, NORMES, PROCESSUS, SYSTEMES...)Pilote la revue de contrôle interne des Auditeurs Externes et le déroulement des missions d’audit interneDéveloppe sa connaissance normes & systèmes Groupe pour mieux identifier les points attention à intégrer par les opérationnels de l’EntitéRequirements:De formation bac +5 en école de commerce 5 à 8 ans d'experience en financeAudit/contrôle de gestion

Role Description:Here is your chance to shape the path towards a fossil-free future and work with cutting-edge electrification projects within the industry.We believe that the only way to make fossil-free living within a generation possible is to power and help manage all energy aspects of our customers’ lives and businesses.In our Power Solutions division, we aim to achieve this goal by enabling the electrification and decarbonization of industry and heavy transportation.We provide our customers with the needed high voltage and charging infrastructure capacity based on our solution Power-as-a-Service, where we develop, own, and operate the equipment.We are looking for a Project Manager to build relations with industrial customers and deliver Power-as-a-Service to industries.You will be responsible for project management within the industrial and electric heavy transport segment, making sure that we deliver the best solutions to our customers and deliver what we promise.You will be part of an international team excited about entrepreneurial and innovative projects that contribute to electrifying heavy transportation and industry.Responsibilities:As Project Manager for electrification projects, you will be responsible for:Delivering and managing projects supplying high voltage and electrical infrastructure, batteries, PV systems, heat pumps, and e-boilers as a service for industrial processes.Managing stakeholders, contractors, and customers in the projects you deliver.In cooperation with our sales team, being the technical expert for new opportunities and projects in the pipeline.Designing and tendering of electrical infrastructure.Coordinating with various stakeholders, both internally and externally working with suppliers, customers, and contractors.Managing and building lasting relationships with our customers to ensure continued commitment and expand business contracts.Requirements:﻿5+ years experienceElectrical infrastructure experience

Responsibilities:Preventive and Corrective Maintenance:Periodic Calibration for Hydrocarbon detectors, H2s, Oxygen, Smoke, Heat, Flame Detectors, Manual Call Points and Manual Push Button Stations.Periodic Inspection and Functional Test for Fire and Gas Alarm, to ensure all Safety System devices functioning as per the Cause and Effect Chart.Telecommunication System:Preventive and Corrective Maintenance of Public Address and Emergency Notification System throughout the Plant.Regular functional test in coordination with Fire department.Management of Fire and Gas, Telecommunication Maintenance Programs:Development and regular review of Standard Maintenance Procedures for Fire and Gas Systems.Involvement and Executive Preventive Maintenance programs like creating Material Master list by providing min/ max numbers, assigning inspection frequency based on manufacturer recommendations.Incoming material inspection, etc.Requirements:Min 3 years of experience withing Oil and Gas/ Chemical/ Petrochemical industry.Bachelors in Control and Instrumentation / Electronic / Electrical Engineering.

Role Description:We have an excellent opportunity available for a senior Head of Marketing, with strong commercial and innovation experience to make a difference.The Head of Tomato Ketchup for EPDM lies within the EPDM zone, reporting into the Director of Portfolio, Innovation and New Growth.You’ll be leading a vertical in a high performing, cross-functional team, responsible for defining the future of Ketchup.Get ready for a lot of exposure to internal senior stakeholders, external agencies and customers. The end-to end ownership and delivery of innovation, sustainability, value creation projects and strategy will be your primary responsibility, as well, as the responsibility for the performance and launch of the innovations in the markets, in partnership with the local BUs.You will be responsible for leading and delivering the pipeline with customers and consumers, doing the job of a category and brand owner and having shared P&L responsibility for new growth areas.Responsibilities: Head of PlatformIn brief, you will be responsible for;Building the future of the platform to deliver long-term strategy and breakthrough innovation to accelerate growth for the EPDM zone.Leading comms delivery (creative and media) for innovation, renovation and new adjacencies.Leading a team of motivated category & brand owners to deliver against your strategy.Also leading a cross-fucntional team of supply managers, procurement managers, reporting dotted-line to you as well as R&D managers, insight managers and regulatory and FSQ managers.Leveraging insights to address consumer pain-points and drive consumer-first solutions.End-to-end business management, including shred P&L responsibility and project selling.Building relationships and collaboration with senior cross-functional teams and stakeholders to drive engagement across extended businessDefining new governance structures and business processes to allow for agile innovation.Delivering sales with the support of our sales organization.Demand planning accountability with the support of demand planning team.Supply accountability with the support of collab managers and supply teams.Commercial strategy and support implementation.Requirements:Hard SkillsEducation: BSc/BA required, MSc preferredMBA desiredWork Experience:Proven progression in marketing function and commercial setting.Track record of delivery innovation, new business models and disruptive innovation.Experience managing agency partners for creativity.Experience with external sales of ideas, projects and brand innovations.10+ years of managerial experience.Experience working in venture building or startup factory desired but not necessary. Knowledge: 10-15 years of FMCG experience (marketing, commercial, innovation).Language Knowledge: Business proficient English.Professional AttributesCommunication SkillsAt our client you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.ResilienceYou’re able to bounce back after a disappointment or set back, big or small. And always continue to move onward & upward.Analytical We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset. Curiosity, positivity & enthusiasmDrive growth Understanding of growth levers and 6PsMarketing, commercial toolkitRGMHigh pressure You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.Result drivenYou don’t only focus on your own results, but always do what’s best for the company.What We Offer You:An ambitious employer; we only want to the best for you; A fast career track like only few other companies can match;A competitive salary and excellent bonus structure (above market); Permanent contract; for we believe in doing big bets on people; Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action! 

Responsibilities:Lead the development and implementation of instrumentation design strategies for capital projects, including the specification, selection, and procurement of all related equipment.Collaborate with multi-disciplinary engineering teams to ensure the integration of instrumentation and control systems with other plant components.Manage and mentor a team of instrumentation engineers and designers, setting clear goals and ensuring professional development.Sound understanding I&C Deliverables and managing the delivery for scope of work such as P&ID Development, Control System Architecture & Drawing, Instrument sizing calculations, Instrument Data sheets and Specifications for all inline and Online Instruments, Instrument Installation & Bulk Material Specification/TBE, Vendor drawing reviews, Instrument Index, I/O List, Hook-up Drawings and Installation drawings, Interface drawing/scheme of DCS & PCC/MCC, Interlock logic, terminal details, 3D Modelling (Instruments, Cable Trays, Manifolds etc.), All Layouts - Instrument Location, Junction Box, Cable Trays etc., Instrument Power consumption, Cable Schedule, JB Schedule, Panel Schedule Etc., Cable Block Diagram, JB Wiring Diagram, Instrument Wiring Diagrams, Loop Drawings, Develop Control Narratives, Cause & Effects, & Alarm Points, SIL Study & Report, Telecom & CCTV system and associated wiring, Control Panel Specifications, Layout and Drawings etc.Knowledge on AVEVA P&ID, AVEVA Instrumentation, and AVEVA Engineering modules, including the creation of datasheet formats and preparation of I/O lists, instrument lists, electrical load lists, and instrument data browsing. Ensure compliance with industry standards, safety regulations, and environmental guidelines. Conduct technical reviews, risk assessments, and validation of instrumentation designs.Manage vendor relationships to ensure the delivery of high-quality and cost-effective instrumentation solutions.Serve as the primary technical contact for instrumentation in project meetings and liaise with counterparts to understand their requirements and provide technical support.Monitor project progress, budgets, and schedules, ensuring timely and within-budget delivery of instrumentation scopes.Evaluate and implement new technologies and practices to enhance efficiency and effectiveness in instrumentation design.Requirements:Bachelor’s degree in Electrical, Electronics, or Instrumentation Engineering.Minimum of 10 years of experience in instrumentation design for chemical process plants, with at least 4 years in a leadership role.Extensive experience with AVEVA Instrumentation and AVEVA Engineering software.Strong knowledge of relevant industry standards (ISA, IEC, ANSI, API).Proficient with instrumentation design tools and software (e.g., INTOOLS, AutoCAD, MicroStation).Excellent leadership, communication, and organizational skills.Proven ability to manage and prioritize multiple projects simultaneously.Critical thinking and problem-solving skills.

Responsibilities:Formulates and leads guided, multifaceted analytic studies against large volumes of data.Interprets and analyzes data using exploratory mathematic and statistical techniques based on the scientific method.Coordinates research and analytic activities utilizing various data points (unstructured and structured) and employ programming to clean, massage, and organize the data.Experiments against data points, provide information based on experiment results and provide previously undiscovered solutions to command data challenges.Leads all data experiments tasked by the Data Science Team.Coordinates with Data Engineers to build data environments providing data identified by Data Analysts, Data Integrators, Knowledge Managers, and Intel Analysts.Develops methodology and processes for prioritization and scheduling of projects.Analyzes problems and determines root causes.Defines company data assets (data models), spark, sparkSQL, and hiveSQL jobs to populate data models.Works closely with all business units and engineering teams to develop strategy for long term data platform architecture.Requirements:Master’s degree in Operations Research, Industrial Engineering, Applied Mathematics, Statistics, Physics, Computer Science, or related fields5-7 years of professional experienceProficient with one or more programming languages (Java, C++, Python, R, etc.)Demonstrated experience applying data science methods to real-world data problemsExperience utilizing visualization tools to take advantage of the growing volume of available informationData Scientist Qualifications / Skills:Advanced analytical knowledge of dataConducting big data analysisData conditioningProgramming advanced computingDeveloping algorithmsDeveloping software and data modelsExecuting predictive analytics

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17 charging points Jobs found

Customer Experience Manager

Branch Sales Manager-Rest of Maharashtra and MP

ASC - Downstream Data Scientist

rNPS Manager

Internal Control Manager

Sr Electrical Project Manager

Fire and Gas Technician

Head of Tomato Ketchup

Instrumentation Lead

ASC - Downstream Data Scientist

WhiteCrow
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17 charging points Jobs found

Customer Experience Manager

Branch Sales Manager-Rest of Maharashtra and MP

ASC - Downstream Data Scientist

rNPS Manager

Internal Control Manager

Sr Electrical Project Manager

Fire and Gas Technician

Head of Tomato Ketchup

Instrumentation Lead

ASC - Downstream Data Scientist

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

EMPLOYER

TALENT

COMPANY

Contact Us

JOBS BY SKILLS

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.