Product Manager (Pharma)

Area Sales Manager

Area Sales Manager - Europe

Customer Quality Engineer

Key Account Manager Medical Device

Customer Service Representative - SAP

Head of Delivery Operations

Financial Director

Major Projects Director

Salesforce Support Engineer 

Overview: <ul><li>We are seeking a dynamic and results-driven Product Manager to join our team.&nbsp;</li><li>This position will play a key role in the development, launch, and lifecycle management of products. The ideal candidate with have a strong understanding of the pharmaceutical industry, market trends, and regulatory processes, along with excellent strategic and communication skills.</li></ul> Responsibilities: Product Strategy &amp; Development: <ul><li>Define and execute the product strategy for assigned therapeutic areas/products.</li><li>Work cross-functionally with internal teams to ensure product development and delivery aligns with market needs.</li><li>Lead the creation and execution of product launch plans, ensuring timely market&nbsp;</li><li>entry.</li></ul> Market Research &amp; Analysis: <ul><li>Conduct market analysis to identify customer needs, competitor products, and emerging trends within the pharmaceutical industry.</li><li>Analyze clinical trial data and product performance to provide insights for product positioning and lifecycle management.</li></ul> Cross-functional Collaboration: <ul><li>Collaborate with Sales and Marketing teams to develop promotional strategies and sales tools for product launches.</li><li>Work closely with regulatory affairs to ensure compliance with local and global regulations.</li></ul> Lifecycle Management: <ul><li>Develop and execute product lifecycle management plans, including post-launch support, updates, and potential product enhancements.</li><li>Monitor product performance and provide recommendations for improvements or&nbsp;</li></ul> Stakeholder Communication: <ul><li>Serve as the product expert and primary point of contact for internal stakeholders regarding product details, progress, and updates.</li><li>Communicate product strategies and key milestones to senior leadership, ensuring&nbsp;alignment with organizational goals.</li></ul> Financial &amp; Budget Oversight: <ul><li>Prepare and manage product budgets, ensuring efficient resource allocation.</li><li>Track and report on product financial performance, including sales forecasts, market share, and ROI.</li></ul> ﻿Requirements: <ul><li>Bachelor’s degree in Pharmacy, Life Sciences, Business, or related field&nbsp;</li><li>3-5 years of experience in product management, preferably within the pharmaceutical or&nbsp;</li><li>healthcare industry.</li><li>Proven track record of successfully launching and managing pharmaceutical products.</li><li>Excellent strategic thinking, problem-solving, and decision-making abilities.</li><li>Strong communication and interpersonal skills, with the ability to collaborate across diverse&nbsp;</li><li>teams.</li><li>Ability to analyze data, forecast trends, and translate insights into actionable strategies.</li><li>Experience with lifecycle management and managing product P&amp;L is highly desirable.</li></ul>

Overview: <ul><li>Oversee sales operations across multiple assigned countries, catering to a diverse portfolio of accounts, ranging from small and medium enterprises to larger clients.</li><li>Expand the customer base through proactive prospecting and business development, with a primary focus on small and medium-sized accounts in Pharma &amp; Nutra segment.</li></ul> Responsibilities: Strategic Planning and Execution: <ul><li>Design and implement pricing strategies tailored to accounts and key customers.</li><li>Identify and prioritize market-focused products to drive value growth for the organization.</li><li>Develop a deep understanding of the needs and expectations of accounts and key customers.</li><li>Craft a Key Account Management strategy aligned with Packaging Materials overarching business objectives.</li></ul> Core Functional Responsibilities: <ul><li>Develop the annual budget in collaboration with sales leaders, ensuring achievement of targeted sales volume and value.</li><li>Plan and conduct proactive customer visits and meetings to deepen understanding of customer requirements and build strong relationships.</li><li>Provide timely techno-commercial information and clarifications to address customer inquiries.</li><li>Regularly update customers on new product offerings and enhancements in the product range.</li><li>Devise alternative solutions to address supply challenges for specific orders.</li><li>Identify and pursue potential business opportunities, converting them into sustained revenue streams.</li><li>Implement corrective and preventive actions to resolve and avoid customer complaints effectively.</li><li>Recommend pricing strategies tailored to customer needs, ensuring approval and seamless implementation.</li><li>Gather and analyze customer and competitor data, including pricing, credit terms, volumes, business share, and quality assessments.</li><li>Maintain the budgeted ASP (Average Selling Price) to achieve the overall contribution outlined in the budget.</li></ul> Internal Process: <ul><li>Develop detailed, customer-specific plans to achieve targeted price realization and contribution.</li><li>Ensure timely collection of payments from customers in alignment with agreed terms.</li><li>Coordinate with the Group Sales team to promote combo deals, fostering deeper customer relationships.</li><li>Work closely with internal stakeholders across Films &amp; Foils to ensure seamless fulfillment of customer requirements.</li></ul> Key Result Areas: <ul><li>Improvement in Share of wallet of all Accounts.</li><li>Achieve Budgeted Sales value, volume and ASP’s for the allotted markets</li><li>Achieve Budgeted business growth in New products in the allotted markets</li><li>Achieve Budgeted DSO’s for the allotted Accounts.</li><li>Customer retention rate</li><li>Net Promoter Score</li></ul> Key Interfaces: Internal Interfaces <ul><li>Sales &amp; Marketing</li><li>CEOs Office</li><li>Strategy</li><li>SCM</li><li>Operations</li><li>Quality</li><li>Development &amp; Technology</li><li>Finance</li><li>HR &amp; Admin&nbsp;&nbsp;&nbsp;</li></ul> External Interfaces: <ul><li>Customers</li><li>Agents/ Distributors</li><li>Corporate Marketing</li></ul> Requirements: Education: <ul><li>Bachelors Degree preferably in Business Administration, Marketing, Engineering or a related field.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Master’s Degree in Business Administration (MBA) with a specialization in Sales, Marketing, or Strategy would be deisred.</li><li>OR Relevant experience or certifications in Key Account Management, Sales Leadership, or Market Analysis (e.g., Certified Key Account Manager, Sales Management Certification).</li></ul> Experience: <ul><li>5–8 years of experience in Sales or Business Development, preferably in the packaging, manufacturing, pharmaceutical, or related B2B sectors. Familiarity with the markets, including regional business practices and customer preferences.</li><li>Experience in techno-commercial roles, with the ability to understand and communicate technical product specifications and benefits and demonstrated success in handling cross-border sales and navigating regulatory requirements in the assigned regions would be deisred.</li><li>Experience working with multi-cultural teams and customers across the assigned territories.</li></ul>

Responsibilities: <ul><li>Strategic Planning and Execution</li><li>Design and implement pricing strategies tailored to accounts and key customers.</li><li>Identify and prioritize market-focused products to drive value growth for the organization.</li><li>Develop a deep understanding of the needs and expectations of accounts and key customers.</li><li>Craft a Key Account Management strategy aligned with our client Packaging Materials overarching business objectives.&nbsp;</li></ul> Core Functional Responsibilities <ul><li>Develop the annual budget in collaboration with sales leaders, ensuring achievement of targeted sales volume and value.</li><li>Plan and conduct proactive customer visits and meetings to deepen understanding of customer requirements and build strong relationships.</li><li>Provide timely techno-commercial information and clarifications to address customer inquiries.</li><li>Regularly update customers on new product offerings and enhancements in the product range.</li><li>Devise alternative solutions to address supply challenges for specific orders.</li><li>Identify and pursue potential business opportunities, converting them into sustained revenue streams.</li><li>Implement corrective and preventive actions to resolve and avoid customer complaints effectively.</li><li>Recommend pricing strategies tailored to customer needs, ensuring approval and seamless implementation.</li><li>Gather and analyze customer and competitor data, including pricing, credit terms, volumes, business share, and quality assessments.</li><li>Maintain the budgeted ASP (Average Selling Price) to achieve the overall contribution outlined in the budget. Internal Process</li><li>Develop detailed, customer-specific plans to achieve targeted price realization and contribution. Ensure timely collection of payments from customers in alignment with agreed terms.</li><li>Coordinate with the Group Sales team to promote combo deals, fostering deeper customer relationships.</li><li>Work closely with internal stakeholders across our client Films &amp; Foils to ensure seamless fulfillment of customer requirements.</li></ul> Key Result Areas <ul><li>Improvement in Share of wallet of all Accounts.</li><li>Achieve Budgeted Sales value, volume and ASP’s for the allotted markets.</li><li>Achieve Budgeted business growth in New products in the allotted markets.</li><li>Achieve Budgeted DSO’s for the allotted Accounts</li><li>Customer retention rate.</li><li>Net Promoter Score.</li><li>Improvement in Share of wallet of all Accounts.</li><li>Achieve Budgeted Sales value, volume and ASP’s for the allotted markets.</li><li>Achieve Budgeted business growth in New products in the allotted markets.</li><li>Achieve Budgeted DSO’s for the allotted Accounts.&nbsp;</li><li>Customer retention rate.</li><li>Net Promoter Score</li></ul> Requirements: <ul><li>Bachelors Degree preferably in Business Administration, Marketing, Engineering or a related field.</li><li>Master’s Degree in Business Administration (MBA) with a specialization in Sales, Marketing, or Strategy.</li><li>OR Relevant experience or certifications in Key Account Management, Sales Leadership, or Market Analysis (e.g., Certified Key Account Manager, Sales Management Certification).</li><li>5–8 years of experience in Sales or Business Development, preferably in the packaging, manufacturing, pharmaceutical, or related B2B sectors.</li><li>Familiarity with the markets, including regional business&nbsp;</li><li>Experience working with multi-cultural teams and customers across the assigned territories.</li><li>Experience in techno-commercial roles, with the ability to understand and communicate technical product specifications and benefits.</li><li>Demonstrated success in handling cross-border&nbsp;</li></ul> Other Locations: <ul><li>United Kingdom (LONDON), IRELAND, NETHERLANDS, BELGIUM, LUXEMBOURG</li></ul>

Responsibilities: <ul><li>Quality point of contact for assigned Southeast Asia customer accounts.</li><li>Provide the Voice of the Customer feedback to product management, product engineering and manufacturing locations for characteristics that can become quality or application risks to the customer.</li><li>Manages Quality / Reliability interactions with the customer, including regular communication and escalations.&nbsp;</li><li>Provides technical support in evaluating products from a quality and reliability standpoint.</li><li>Leads cross-functional problem-solving teams to investigate quality issues and minimize customer impact, Company PPM, cost of poor quality and drive timely resolution.</li><li>nfluences without authority in efforts to achieve 5D/8D response time within 10 business days or less.&nbsp;</li><li>Responsible for coordinating and ensuring completion of customer quality requested activities across design and manufacturing. This includes coordinating globally for all sites, factories, and associated teams within company.&nbsp;</li><li>Carries out the customer quality improvement strategy.</li><li>Ensures compliance to company quality policies and procedures related to customer requirements.</li><li>Partners closely with sales, engineering, and operations to ensure organizational alignment regarding setting targets and achieving quality objectives for our customers.</li><li>Partners with engineering and sales to establish trust with our customers by sharing our DND strategic quality roadmap as well as resolving problems in a timely manner.</li><li>Regularly conducts reviews with key customers regarding DNDs quality &amp; delivery performance.</li><li>Drives systemic corrective action and continual improvement for customers through training and implementation and use an array of quality improvement tools.</li><li>Regularly reports to management on the overall performance and effectiveness of the assigned strategic customer account.</li><li>Manage quality issues or inquiries for parts in assigned Global Product Lines. The parts may be made at a company facility or at a sub-tier supplier.&nbsp;</li><li>Supports the MRB team functions for disposition of non-conforming products.</li><li>Visit local customers and travel within Southeast Asia to customer locations to review company product and application as it is being used by the customer and to foster productive working relationships.</li><li>Conduct audits at manufacturing sites and attend to customer audits.&nbsp;</li><li>Work with DC, Planner, Sales &amp; CCP on block stock &amp; RMA return.</li><li>Coordinate onsite sorting at customer site with Sales, Planner &amp; CCP.</li><li>Coordinate RMA request &amp; return with manufacturing.</li></ul> Requirements: <ul><li>Bachelor Degree in Engineering with technical focus.</li><li>5+ years minimum quality assurance experience working in a global capacity.</li><li>Preferred customer quality experience in the electronics industry.</li><li>Demonstrated ability to lead teams, forge strong internal relationships, and drive transformation globally.</li><li>Knowledge and application of quality system regulations (ISO 9000, 14000 and 18000).</li><li>Experienced in the use of Lean, Six Sigma, Kaizen, 8D and other advanced statistical methods including Design of Experiments (DOE), Statistical Process Control (SPC), and Process Capability (CpK) techniques.</li><li>Possesses strong leadership skills and executive level presence.</li><li>Self-motivated, efficient, ability to work with little or no supervision, and committed to a team approach.</li><li>Strong interpersonal, organization, and project management skills.</li><li>Ability to prioritize responsibilities in a fast-paced work environment.</li><li>May require travel to customers and other company locations, including overnight and multi-day trips.</li><li>Experience in core processes such as stamping, molding, plating and assembly preferred.</li></ul>

Responsibilities: <ul><li>Develop and implement strong territory-specific sales plans to meet customer needs and achieve business and sales objectives incorporating cross-functional support</li><li>Develop a deep understanding of customer needs through interactions and establish superior working relationships with key physicians in assigned territory</li><li>Utilize data and analytics to prioritize engagements and interactions. Understand customer channel preference, focus, and behaviors and adjust style and delivery accordingly to deliver meaningful engagements with HCPs</li><li>Assists in the identification and resolution of issues, and opportunities and communicates proactively to marketing and sales management</li><li>Establishes rapport and credibility with customers to support key decision makers, and builds relationship with the organization</li><li>Develops and presents business proposal that meets customer’s objectives. Leads pricing and contract negotiation activities with customers to facilitate closure of proposal</li><li>Updates key account plans, including capturing customer engagements in an online CRM system; takes ownership of customer service requests and enquiries.</li></ul> ﻿Requirements: <ul><li>Degree in Science/ Biomedical engineering is preferred</li><li>Preferably 5 years of experience in medical device i.e Butterfly , ultrasound, EEG, iCTG etc particularly roles in sales and marketing, or stakeholders management</li><li>Proven track records in planning, managing or delivering complex cross[1]functional projects</li><li>Good interpersonal and communication skills</li><li>Able to analyze data/insights and translate results into better solutions</li><li>Agile and resilient, able to stay positive in challenging environment and work towards delivering results</li><li>Proven results of delivering customer solutions and achieving business goals</li><li>Excellent verbal and written communication skills, with presentation skills to large groups</li></ul>

Role Description: <ul><li>Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.</li><li>They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about products or services.</li><li>They may promote and sell our companys products or services as well as investigate and resolve customer complaints.</li><li>A key area of focus is to develop strong business relationships via Extraordinary Customer Experience strategy.</li><li>Customer Service Representatives (CSRs) are crucial as they serve as the primary point of contact for both customers and the company.</li><li>They will lead the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.</li><li>Their responsibilities include managing customer interactions, processing orders, addressing concerns, and coordinating with internal teams to ensure timely and accurate delivery of products and services.</li><li>This role is vital in maintaining customer satisfaction and fostering strong, long-term relationships.&nbsp;</li></ul> Responsibilities: <ul><li>Deliver extraordinary customer experience by providing our customer with world class customer service</li><li>Respond promptly to customer inquiries via phone, email.</li><li>Provide detailed information about products, services, and order status.</li><li>Resolve customer complaints and issues efficiently and professionally.</li><li>Process customer orders accurately and efficiently.</li><li>Track order progress and ensure timely delivery.</li><li>Coordinate with planner, logistics, sales, product management and quality teams to fulfill customer</li><li>Serve as the primary point of contact between customers and the manufacturing team.</li><li>Communicate any changes in order status, delays, or issues to customers promptly.</li><li>Prepare and deliver order confirmations, shipping notifications, and other relevant information.</li><li>Maintain accurate and up-to-date customer records and order documentation.</li><li>Generate regular reports on order status, customer interactions, and other relevant metrics.</li><li>Identify trends and provide insights to improve customer service processes.</li><li>Identify and troubleshoot issues related to orders, deliveries, and product quality.</li><li>Gather customer feedback and suggest improvements to products and services.</li><li>Participate in team meetings and training sessions to stay updated on products and processes.</li><li>Assist in the development and implementation of customer agreement and procedures.</li></ul> Requirements: <ul><li>Any Bachelor’s/ Business degrees or equivalent experience.</li><li>Comfortable with Night Shift.</li><li>SAP knowledge.</li><li>Supply chain knowledge.</li><li>SFDC experience (added advantage).</li></ul>

Responsibilities: Safety and Quality: <ul><li>Proactively drive outstanding performance in Safety and Quality in Delivery Operations</li><li>Responsible for driving a culture of Safety and Quality throughout the organization</li></ul> Customers: <ul><li>Establish and promote service-minded culture and outside-in thinking in Delivery Operations</li><li>Capture and feed Voice of Customer throughout Delivery Operations</li><li>Ensure customer-centricity in all projects by understanding and serving customer needs and proactive communication throughout the project (i.e., transparency, flexibility, and dependability</li></ul> Management and people development: <ul><li>Contribute to strategic planning and decision-making at the executive level to develop and implement a strategy for Delivery Operations that align with the organization’s overall vision</li><li>and its current and long-term business objectives&nbsp;</li><li>Lead, evaluate, and develop the operations team(s) and professionals to achieve the established budget, safety, quality and customer satisfaction goals. Identify and address</li><li>competence development needs for Delivery Operations managers, project managers, supervisors and support functions Installation</li><li>Drive efficient, safe, and high-quality installation operations in line with company method</li><li>Ensure quality of resourcing and manage Installation capacity and competences</li></ul> Project Management: <ul><li>Ensure that company adds value to customers’ projects with seamless and reliable project delivery</li><li>Drive proactive identification and execution of value-add services and change order opportunities</li><li>Drive profitable, reliable and efficient project management practices in line with company met</li><li>Manage and develop required project management competences</li></ul> Delivery Operations management: <ul><li>Own company Way Delivery Operating model in the Unit</li><li>Ensure solid cross-functional Sales &amp; Operations Planning</li><li>Drive high-quality order book management (scheduling and revenue/cost forecasting)</li><li>Actively improve Sourcing &amp; Logistics performance with respective functions</li><li>Actively drive good co-operation, alignment and synchronization with relevant Supply Units</li></ul> Business performance: <ul><li>Set targets for Delivery Operations, follow business performance and give actionable feedback based on business metrics</li><li>Constantly identify gaps and improvement opportunities in sales volume, CMII and costs, and drive actions to improve business line performance</li><li>Establish operating budgets and monitor customer service, safety, quality and financial performance to optimize resources and priorities investments</li><li>Ensure effective deployment and benefit realization of company Way and local initiative</li><li>Provide input and feedback about changes needed to company Way</li></ul> Other <ul><li>May have the responsibility of Frontline Customer Solutions Engineering operations</li><li>May have the responsibility of Frontline Quality &amp; Environment operations</li></ul> Requirements: <ul><li>Bachelor’s degree in engineering or related disciplines.</li><li>Have a good understanding about escalator and elevators.</li><li>Excellent in leadership management.</li><li>Good command of English.</li><li>Proven track record of P&amp;L, business planning &amp; controlling, budgeting and long term planning processes.</li></ul>

The RoleTo provide finance support and lead the operating company in the formulation, execution and continuous evaluation of its short-term and long-term financial strategy. Key focus is on taking accountability for the overall financial health through planning, analysing, advising and reporting on financial strengths and weaknesses in pursuit of improved financial performance. Manage the finance operations in alignment of the objectives for MDS Logistics, whilst leading others and overseeing the financial operations. Key ResponsibilitiesDecision Making - Makes sound, well-informed and objective decisions, based on a mixture of analysis, wisdom, experience and judgment.Judgement/Critical evaluation - The ability to make sound decisions and develop alternative courses of action, based on logical assumptions; analysis, systematic thinking and factual information- resulting in desired outcomes.Business Acumen - The ability to understand financial and economic concepts and principles; to identify, create and/or take advantage of opportunities with the aim of improving the viability of a business.Risk Management - Identifies financial risk strategies and challenges in the company environment. Develops contingency plans to manage these risks. Provides support to managers in assisting with the identification of specific risks and how to address them.Problem-Solving - Being able to design and drive implementation of solutions and monitors the effectiveness once solution has been implemented.Communication – The ability to communicate both verbally and in written format. Being able to create reports and present information to others.Deciding and initiating action - Takes responsibility for actions, projects and people; takes initiative and works under own direction; initiates and generates activity and introduces changes into work processes; makes quick, clear decisions which may include tough choices or considered risks.Leadership – Lead and drive team to reach their objectives and in doing so enabling the business.Stakeholder relationships – The ability to develop and manage relationships with different stakeholders.Results oriented – Taking a proactive approach in handling competing priorities and meeting deadlines and commitments, demonstrating a “can do” positive attitude. Minimum RequirementsMinimum of HND/ BSc in Accounting.Minimum of 8-10 year in various aspect of accounting with 5 years in Leadership role in a similar environment.Inherent understanding of the Nigerian Finance and Tax Legislation.Strong Commercial Analysis skills – cost modelling exercises and analysisStrong process driven skill set to ensure governance complianceGoal orientated, focused on meeting key deliverables within stipulated timeframesPrior experience in leading, building and inspiring teamsAdvanced legal compliance knowledge / skillAdvanced financial management knowledge / skillAdvanced financial planning knowledge / skillAdvanced budgeting and cost management knowledge / skill&nbsp;

Responsibilities: Safety and Quality: <ul><li>Proactively drive outstanding performance in Safety and Quality in the Major Project Business, including New Building Solutions and Modernization Businesses.</li></ul> Customers: <ul><li>Drive and promote customer-centric culture with outside-in thinking in the business by intimate understanding of the customer and market needs.</li><li>Ensure early involvement with the customer in selling process and consultative selling approach with key stakeholders including, Developers, Architects and Consultants</li></ul> Drive solution selling across the Area: <ul><li>Promote utilization of voice of customer throughout the business Business performance</li><li>Holistic understanding, accountability and development of whole Major Project Business&nbsp;competitiveness, growth and profitability in full chain.</li><li>Evaluate the results of Major Project Business activities/contracts and identify recurring problems.</li><li>Establish Area level management practices driving key initiatives and programs for the Major&nbsp;Project Business. This includes share of market, OR growth, CMII, pricing and pre-to-post&nbsp;&nbsp;</li></ul> performance: <ul><li>Prepare recommendations and feedback about significant changes that need to be made to&nbsp;Offering portfolio and company Way operating model elements (i.e., processes, roles,&nbsp;</li><li>organization, IT tools, data, governance, business performance management) to improve efficient&nbsp;&nbsp;performance.</li><li>Collaborate with key Front Line leaders including Managing Director, MP head, NBS and&nbsp;&nbsp;Modernization directors as well as other functions such as operations to develop and achieve targets and close gaps across the Area.</li><li>Set Area level targets and plans aligned with global and Area ambitions.</li><li>Drive short and long-term competitiveness based on global company strategy.</li><li>Full-chain accountability of Major Projects Business competitiveness, growth and profitability.</li></ul> Business Development: <ul><li>Drive the Major Project Business sales and offering development and go-to-market actions in&nbsp;collaboration with other business stakeholders</li><li>Collaborate across the business for best practice sharing</li><li>Ensure compliance with business operating model and effective deployment of company Way&nbsp;&nbsp;Initiatives</li><li>Leadership / People management with team guidance and coaching</li><li>Contribute to strategic planning and decision-making at the executive level to develop and&nbsp;implement a strategy for Major Project Business that is aligned with the organization’s overall</li><li>vision&nbsp;and its current and long-term business objectives</li><li>Lead, evaluate, and develop the Major Project Business team and its professionals at Area and FL&nbsp;&nbsp;Level</li><li>Identify competence gaps and training needs to fulfil the business plan</li><li>Identify and develop key resources required to support early engagement, bid and execution&nbsp;</li><li>support including Customer Solution Managers and Infrastructure specialists</li></ul> Project Management – Major Projects: <ul><li>Guide and Support the Major Project PMO leader to own the Area Project Management&nbsp;&nbsp;Governance model with ongoing development and deployment</li><li>Assess and develop project management competence</li><li>Develop and coach Project Management people to effectively lead major projects with a focus on&nbsp;customer communication, quality, profit improvement and on-time delivery</li><li>Support FLs to identify and manage Project Management resources Leadership / People management</li><li>Contribute to strategic planning and decision-making at the executive level to develop and&nbsp;&nbsp;implement a strategy for Major Project Business that is aligned with the organization’s overall&nbsp;</li><li>vision and its current and long-term business objectives</li><li>Lead, evaluate, and develop the Major Project Business team and its professionals at Area and FL&nbsp;&nbsp;Level</li><li>Identify competence gaps and training needs to fulfil the business plan</li></ul> Requirements: <ul><li>Approximately 10 years of relevant experience with at least 5 years of operating as a leader in an Area or large frontline</li><li>Track record in driving revenue growth and profitability by acquiring new customers and develop new businesses with existing clients.</li><li>Experience in pursuing and winning major construction projects.</li><li>A collaborative leader who appreciates teamwork across functions and regions.</li><li>Sound understanding of financial reports</li><li>Ability to impart knowledge to the frontlines / countries</li></ul>

Responsibilities: <ul><li>The Application Support Analyst III will maintain, integrate and implement software applications within the organization.&nbsp;</li><li>In this role, you will perform complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.&nbsp;</li><li>Develop and recommend improvements to advanced and complex application support processes and procedures.&nbsp;</li><li>Review, analyze and prioritize incoming incident tickets and user requests.&nbsp;</li><li>Keep an open channel of communication with users and respond to advanced and complex application support requests and needs.</li><li>Review and performs the programming, configuration, testing and deployment of fixes or updates for application version releases.&nbsp;</li><li>Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.&nbsp;</li><li>Other duties as assigned</li></ul> Requirements: <ul><li>Previously worked as an tech support, applications specialist or in another related role.</li><li>4 years of Salesforce experience and be comfortable doing basic Salesforce administration tasks such as user management, configuration and building reports and dashboards.</li><li>Computer proficiency, communication skills, analytical thinking, troubleshooting abilities, accuracy, and teamwork.&nbsp;</li><li>A Bachelors Degree in information technology or a similar field is often required by employers.</li></ul>

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106 channel strategy Jobs found

Product Manager (Pharma)

Area Sales Manager

Area Sales Manager - Europe

Customer Quality Engineer

Key Account Manager Medical Device

Customer Service Representative - SAP

Head of Delivery Operations

Financial Director

Major Projects Director

Salesforce Support Engineer

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Skills

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106 channel strategy Jobs found

Product Manager (Pharma)

Area Sales Manager

Area Sales Manager - Europe

Customer Quality Engineer

Key Account Manager Medical Device

Customer Service Representative - SAP

Head of Delivery Operations

Financial Director

Major Projects Director

Salesforce Support Engineer

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow is on a mission to connect companies with the best talent across the globe.