Key Account Manager Medical Device

Head of Modernization Sales

Regional Medical Visit Manager - Eastern Region

Business Development Manager – Partner Business

Account Manager Den

Process Manager

Account Executive

Senior Director of Operations

Sr. Business Development Manager - Process Automation

Head of Commercial Business Development & Sales (Sub Region)

Responsibilities: <ul><li>Develop and implement strong territory-specific sales plans to meet customer needs and achieve business and sales objectives incorporating cross-functional support.</li><li>Develop a deep understanding of customer needs through interactions and establish superior working relationships with key physicians in assigned territory</li><li>Utilize data and analytics to prioritize engagements and interactions. Understand customer channel preference, focus, and behaviors and adjust style and delivery accordingly to deliver meaningful engagements with HCPs.</li><li>Assists in the identification and resolution of issues, and opportunities and communicates proactively to marketing and sales management.</li><li>Establishes rapport and credibility with customers to support key decision makers, and builds relationship with the organization.</li><li>Develops and presents business proposal that meets customer’s objectives. Leads pricing and contract negotiation activities with customers to facilitate closure of proposal.</li><li>Updates key account plans, including capturing customer engagements in an online CRM system; takes ownership of customer service requests and enquiries.</li></ul> Requirements: <ul><li>Degree in Science/ Biomedical engineering is preferred.</li><li>Preferably 5+ years of experience in medical device (ultrasound, EEG, iCTG), particularly roles in sales and marketing, or stakeholders management.</li><li>Proven track records in planning, managing or delivering complex cross-functional projects.</li><li>Good interpersonal and communication skills.</li><li>Able to analyze data/insights and translate results into better solutions.</li><li>Agile and resilient, able to stay positive in challenging environment and work towards delivering results.</li><li>Proven results of delivering customer solutions and achieving business goals.</li><li>Excellent verbal and written communication skills, with presentation skills to large groups.</li><li>Willing to travel within Malaysia.</li></ul>

Role Overview: <ul><li>As the Head of Sales for Modernization Business, you will lead a talented sales team to achieve ambitious targets by developing and coaching team members, setting both short- and long-term goals, and building lasting customer relationships. </li><li>You’ll drive proactive engagement, solution-based selling, and strategic market development, helping our client to elevate its impact in Dubai - UAE.</li></ul> Responsibilities: Customer Relationship Management: <ul><li>Shape and grow our market presence, expanding our customer base through proactive engagement.</li><li>Lead solution-driven selling to address various customer needs across different segments, ensuring loyalty and satisfaction.</li><li>Strategically manage top-tier customer relationships, identifying key influencers and decision-makers to build strong partnerships.</li><li>Ensures the development of customer relationships, profitability, customer loyalty, and satisfaction.</li></ul>&nbsp;Plan sales, manage pricing and offering: <ul><li>Oversee and craft regional and individual sales plans to align with market potential and strategic goals.</li><li>Leverage market insights and pricing strategies to enhance profitability, balancing growth with competitive pricing.</li><li>Identify cross-selling opportunities for all solutions, driving a holistic approach to sales.</li></ul>&nbsp;Manage Sales Funnel: <ul><li>Lead and optimize the sales process, including CRM data quality, opportunity management, and comprehensive reporting.</li><li>Set achievable, strategic targets, focusing on customer analysis and tailored value propositions.</li><li>Manage tender approvals and pricing strategies while using global tools to drive local success.</li><li>Accountable for ensuring results within orders, contracts, profitability, and market price development</li></ul>&nbsp;Leadership / People management: <ul><li>Leads the sales team to be proactive with customers, to use solution selling methodology, and to communicate the value of solutions to customers’ performance</li><li>Coaches the team members to achieve better results through constant one-to-one dialogues and sharing of best practices</li><li>Manages the performance of the team and ensures adequate resources to achieve short and long-term targets</li><li>Develops the competencies of the sales team</li><li>Motivates &amp; inspires the team &amp; individual to high performance</li><li>Ensures a great onboarding experience for new employees on the team.</li></ul>&nbsp;Requirements: <ul><li>Educational Background: Bachelor’s or Master’s degree in Engineering or a related field.</li><li>Industry Expertise: Over 10 years of sales experience within the Elevator Industry, with at least 5 years in a managerial role.</li><li>Leadership Excellence: Proven skills in leading and inspiring teams to achieve high performance.</li><li>Sales Mastery: Deep understanding of the sales cycle, customer purchasing strategies, negotiation, reporting, and funnel management.</li><li>Business Savvy: Strong foundation in business planning, performance control, and strategic thinking.</li><li>Service-Oriented: Commitment to delivering exceptional service and understanding customer needs.</li><li>Digital Forward: Embraces digital solutions and innovation to drive growth and efficiency.</li><li>Change Management: Skilled in guiding teams and clients through change.</li><li>Data-Driven Decision-Maker: Confident with numbers, leads by metrics and facts, relies on sales analytics, and strategically captures value through smart pricing.</li><li>Customer Relationship Expertise: Strong background in CRM, dedicated to building and maintaining impactful client relationships.</li></ul>

Responsibilities: <ul><li>Implement the medical visit team strategy at the regional level, managing and motivating a team of medical representatives.</li><li>Organize, coordinate, and guide the professional development of medical representatives, including continuous assessment of scientific, product, and regulatory knowledge, and proficiency in communication technique and tools (Veeva/CRM/CLM platform).</li><li>Monitor and drive team action plans to maximize revenue and market share in the East region.</li><li>Develop and nurture local medical partnerships, identifying and building relationships with key opinion leaders (KOLs).</li><li>Coordinate the organization of, and participation in, relevant congresses and symposia.</li><li>Translate brand strategy into effective regional plans, analyzing sales performance and identifying key opportunities for growth.</li><li>Keep management informed of market trends, competitor activities, and other relevant insights.</li><li>Ensure the successful execution of marketing and commercial tactics by developing territory plans (Plan of Actions) with team members.</li><li>Manage budgets strategically, allocating resources efficiently to meet plan objectives.</li><li>Monitor and evaluate field force metrics and standards to maximize sales force effectiveness.</li><li>Build a high-performing team by recruiting, selecting, onboarding, coaching, and motivating medical representatives.</li><li>Conduct performance reviews and capability assessments, fostering individual and team development within the our client performance framework.</li><li>Lead district sales meetings and provide support during external key customer visits.</li><li>Identify, implement, and share best practices to encourage continuous improvement and innovation.</li></ul> Requirements: <ul><li>Pharmacist Degree.</li><li>A minimum of 5 years of experience in a sales role within the KSA healthcare market, with at least 2 years of demonstrated success in sales management.</li><li>Prior experience as a First-Line Manager (FLM) in the pharmaceutical industry or equivalent experience leading and managing high-performing teams is required.</li><li>Proven ability to inspire and motivate teams to consistently meet and exceed targets and objectives.</li><li>Strong understanding of the KSA healthcare landscape, with experience in dermatology preferred.</li><li>Excellent communication, interpersonal, and leadership skills.</li><li>Data-driven approach to analysis and decision-making.</li><li>Proficiency in Microsoft PowerPoint and Excel.</li></ul>&nbsp;What’s In It For You: <ul><li>A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)</li><li>Real responsibility from day 1, there’s no sitting on the sidelines at our client</li><li>An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!</li><li class="ql-align-justify">A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference</li></ul>

Responsibilities: <ul><li>Scout opportunities to In-license and/or acquire clients (products) in India to run the businesses profitably with P&amp;L assessment.</li><li>Building business proposals, market evaluation, sales forecasting, pricing strategies, go-to market plan ensuring mutual income growth.</li><li>Search &amp; close contract sales &amp; marketing business opportunities generating revenue with help of head of partner business.</li><li>Capability to build a team of Project Managers &amp; training field personnel and handholding of end-users (wherever needed).</li><li>End-to-end development and delivery of new business pitches and presentations leading to bottom-line improvement.&nbsp;&nbsp;&nbsp;</li><li>Verifying the assumptions for products being evaluated by meeting KOLs.</li><li>Preparing evaluation report based on feedback.</li></ul> Requirements: <ul><li>Preferably MBA else Bachelor Degree with around 10+ years of relevant experience in B2B Business development from Pharma / Personal care / Healthcare / Medical services industry.</li><li>Proven track record of generating new business leads, work on new business leads, project management.</li><li>Proficiency in MS Office / CRM software / Power point presentation and data analysis.</li><li>Communication and negotiation skills.</li><li>Time management and planning skill.</li><li>Therapeutic &amp; Market knowledge.</li><li>Ability to build rapport.</li><li>Proficiency in English.</li></ul>

Responsibilities : <ul><li>Develop and execute customer growth plans aligned with our client business strategy to ensure revenue growth, account penetration, and customer satisfaction. Include key details like buying cycles, customer goals, market information, and competitive analysis.</li><li>Coordinate with the BDM team and technical experts to influence key market players and expand our client presence in the renewable energy sector.</li><li>Communicate customer growth plans clearly with internal stakeholders, ensuring alignment across Sales, Engineering, and Product Management.</li><li>Build strong relationships with key stakeholders, positioning our client as a preferred supplier by understanding customer needs and promoting relevant products and solutions.</li><li>Actively manage project pipelines and ensure timely involvement in new opportunities. Keep reporting tools, like Salesforce, updated.</li><li>Address customer issues proactively, ensuring quality resolution and timely delivery of quotes and technical information.</li><li>Prepare budgets, monitor KPIs, and report on project performance while promoting our client value to the customer.</li><li>Provide after-sales support through regular follow-ups and site visits.</li><li>Oversee the engineering project pipeline and align with growth strategies.</li><li>Support marketing efforts, demonstrate our client products, and participate in industry events.</li><li>This version keeps the core responsibilities while trimming the details.</li></ul> Requirements : <ul><li>Bachelor’s degree in business administration, engineering, or related field, or equivalent practical experience.</li><li>Minimum 4 years of experience in sales or product management within an industrial or energy market.</li><li>Fluency in English is required</li><li>Experience in the renewable energy sector is mandatory.</li><li>Proven ability to develop and execute strategic growth plans and identify new business opportunities.</li><li>Strong negotiation and relationship-building skills, with a history of managing complex accounts and contracts.</li><li>Proficiency in using CRM tools like Salesforce, Excel, and Tableau.</li><li>Strong communication and presentation skills.</li><li>Willingness to travel regularly within the Nordic region, with a valid driver’s license.</li></ul>

Role Description: <ul><li>As a process manager with our client, you will focus on delivering results today and implementing changes that shape the future.</li><li>You will be assigned a specific area within the process chain where you’ll take responsibility for process outcomes and risk management.</li><li>Due to the rapidly evolving energy market, our client’s team needs to expand to ensure timely and complete implementation of essential process changes.</li><li>In the coming period, we are seeking reinforcement for initiatives like the implementation of the new energy law, expected to take effect in mid-2025</li><li>Additionally, our client aims to further professionalize billing chains and settlement processes with other market participants in the energy sector.</li><li>Our client’s objective is to deliver optimal process performance and an outstanding customer experience (NPS) for business clients.</li><li>Key areas of focus include enhancing the customer journey and advancing the digitization and automation of customer processes.</li></ul> Responsibilities: <ul><li>Identify and implement cross-chain process optimizations and projects within commercial and service operations.</li><li>Prepare for the implementation of the new energy law.</li><li>Develop process flows, customer journeys, work instructions, and training materials.</li><li>Lead the change process and execute system changes within sourcing, CRM, or billing systems, as well as the online business environment.</li><li>Conduct data analysis to support business cases or process analysis.</li><li>Support digitalization goals through automation and AI initiatives.</li><li>Enhance NPS scores for business clients.</li><li>Our client is focused on the marketing, sales, and service needs of business customers. The Process Management team comprises ambitious professionals preparing the business process chain for a customer-centered, sustainable future. The team operates with an agile structure where process managers contribute in multiple roles. You will report directly to the Manager of Process Management for the Business Market.</li></ul> Requirements: <ul><li>We are looking for a proactive, experienced process manager with a natural drive for improvement.</li><li>You are capable of managing cross-functional projects and process optimizations.</li><li>Your critical, solution-oriented mindset helps you consistently deliver value to customers and the organization.</li><li>Key qualities include a result-oriented and customer-centered approach, strong problem analysis skills, and effective collaboration.</li><li>You bring expertise in process design, user story development, and requirement gathering to drive improvements.</li><li>You use data analysis and customer feedback to pinpoint opportunities, convincingly guiding stakeholders through change in a dynamic environment.</li><li>Minimum of 5 years of relevant experience, such as in process management, product ownership, or product management; experience in consultancy and/or the energy market is a plus.</li><li>Demonstrated success in optimizing complex processes and achieving strong operational results.</li><li>Proficiency in analyzing and refining processes and creating requirements, process flows, and business cases.</li><li>Strong data analysis skills and the ability to base improvement strategies on factual insights.</li><li>Proficient in Dutch, both written and spoken.</li><li>Experience with Lean Sigma methodologies is an advantage.</li></ul>

Responsibilities: <ul><li>The opportunity is to drive sales, increase market share, and demonstrate true ROI on merchants investments.</li><li>We seek high-performing individuals who bring positivity, solutions, and alignment with our cross-collaborative culture.</li><li>In this role, you will use data-driven insights and a consultative sales approach to create compelling pitches that drive results.</li><li>Your passion for selling impactful solutions will help improve customers bottom lines.</li><li>Youll focus on developing relationships with new customers, leveraging leads from enterprise and mid-market teams, and collaborating with the Product team to onboard them to our advanced offers platform.</li><li>We are looking for candidates with a proven track record of launching and growing ad platforms for merchant customers.</li><li>Leverage your experience and connections in sales to exceed revenue targets.</li><li>Prospecting to your book of business, pitching for successful close</li><li>Work well cross-functionally with AdOps, Sales, Marketing and other important teams</li><li>Generate a pipeline across key brand verticals including Retail, Home and Garden, Beauty, Travel, Electronics, Groceries and Dining</li><li>Build effective and long-lasting relationships with brand-side stakeholders at Director+/VP levels, becoming a trusted advisor.</li></ul> Requirements: <ul><li>Digital advertising sales, or payments sales with 6+ years of meeting and exceeding revenue targets.</li><li>Card-linked offer Sales/Management preferred&nbsp;</li><li>Breaking and growing business by developing long-term strategic partnerships.</li><li>Leveraging CRM tools to create and manage a pipeline that is consistently updated and accurate.</li><li>Data-driven selling, and you’re comfortable with business and media performance metrics.</li><li>Influencing decisions up and across an organization through excellent listening, verbal and written communication, and presentation skills.</li></ul>

Responsibilities: <ul><li>Responsible for the day-to-day operations and longer term planning for manufacturing functions, including manufacturing, production control, engineering, inventory control, purchasing and shipping/receiving activities. Defines goals, improves technologies, and resolves problems.&nbsp;</li><li>Translates customer requirements into state-of-the-art manufacturing strategies and processes, resulting in cost effective processing and profitable manufacturing of company products. Develops operations-related plans, budgets, and policies and procedures. A key member of TE Energy team, directing Operations and responsible for the planning, controlling, manufacturing, production of goods, and service delivery. </li><li>Operations is also responsible for quality service delivery and supply chain management needed to ensure materials arrive to produce goods and ensure that orders are processed and shipped appropriately. </li><li>In addition to on time deliveries to global customers, the U.S. location is responsible for supplying critical function components to global customers for rapid end item configurations and delivery to customers.&nbsp;</li><li>Direct oversight to ensure that operations is running efficiently and effectively, and that demand is met.&nbsp;</li><li>Partner with the BU General Manager and other senior leaders in a matrixed organization in the development and formulation of long and short-range strategic planning, budgets (including capital investment), policies, programs, and objectives.&nbsp;</li><li>Drive innovation management through the business keeping abreast of market trends and creatively applying new technologies across the entire operations value chain.&nbsp;</li><li>Monitor and oversee Quality and Continuous Improvement (TEOA) initiatives to enable the BU to meet or exceed plan targets. This includes manufacturing, procurement, and business processes.&nbsp;</li><li>Define required strategies and define infrastructures and organizational structures to meet company, customer and market expectations proactively. </li><li>Develop, coordinate and drive the operations plans and establishes procedures for maintaining high standards of operations to ensure that products and processes conform to established customer and company standards.&nbsp;</li><li>Cascade strategic objectives for Operations functional leadership. Set and clarify requirements and expectations for direct and matrixed reports based on the strategic direction and needs of the business.&nbsp;</li><li>Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment that promotes employee wellbeing, engagement &amp; quality of life.&nbsp;</li><li>Develop and deliver clear and concise communications both up, down, and sideways across the organization.&nbsp;</li><li>Organize Plant and supplier’s capacity and technical capabilities to meet planned production schedules.&nbsp;</li><li>Monitor and oversee operational activities with the objective of maximizing the use of organizational resources to meet and/or exceed established KPI’s (TEOA (Lean), Safety, Quality, Delivery, Inventory, and Cost.).&nbsp;</li><li>Drive organization structures and programs (footprint changes, migration/localization, new product launch, process and equipment requirements) to meet BU/regional goals.&nbsp;</li><li>Monitor and oversee the full value chain from procurement and production to shipment and beyond.&nbsp;</li><li>Work actively with supply chain leaders to ensure that supply is consistently synchronized to demand to maximize revenue and delivery performance.&nbsp;</li><li>Take a holistic view of global capacity and through the S&amp;OP process plan the necessary global capacity expansions or shifts to align regional supply to regional demand.&nbsp;</li><li>Work closely with Plant Controllers and Plant Managers to understand spending activities &amp; trends, how they match up to targets, and course correct. </li><li>Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals&nbsp;</li></ul> Requirements: <ul><li>In this section, list the core requirements for this job.&nbsp;</li><li>Next to each, list the level of proficiency desired for this job. Proficiency level descriptions are in the appendix. Core Competencies (no greater than 10 Lominger Competencies – From Lominger Questionnaire) Proficiency Level&nbsp;</li><li>Action oriented&nbsp;</li><li>Being resilient&nbsp;</li><li>Ensures Accountability</li><li>Communicates effectively&nbsp;</li><li>Drives Engagement</li><li>Directs work</li><li>Drives results</li><li>Develops Talent</li><li>Plans and aligns 3/4</li><li>Situational adaptabilit</li><li>Values differences</li><li>Balance stakeholders&nbsp;</li><li>Building effective teams</li><li>Decision Quality Experience Ten or more years in a senior leadership role in a field related to our industry&nbsp;</li><li>Masterful organizational, communication, and leadership skills, backed by previous professional success&nbsp;</li><li>Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management&nbsp;</li><li>Proven ability to plan and manage operational processes for maximum efficiency and productivity&nbsp;</li><li>Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands</li><li>Strong working knowledge of industry regulations and legal guidelines&nbsp;</li><li>Excellent executive presence, ability to present to senior leadership&nbsp;</li><li>Experience in managing cross-functional teams and working in a matrix organization.&nbsp;</li><li>Experience with Lean Manufacturing and Six Sigma methodologies.</li><li>Familiarity with ERP systems and their role in manufacturing.&nbsp;</li><li>English speaking and other languages advantageous.&nbsp;</li><li>Experience in developing budgets and business plans&nbsp;</li><li>Superior negotiation skills for both internal and external purposes&nbsp;</li><li>Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM) Education</li><li>Bachelor’s degree in manufacturing engineering, Mechanical Engineering, Industrial Engineering, or a related field.</li></ul>

Responsibilities: <ul><li>Offering Enhanced Solution Delivery to Process Automation, Power Transmission &amp; Distribution, and Power Generation industries helping customers jumpstart to digital focusing on asset optimization, efficiency and &amp; thereby cost savings.</li><li>Dealing with customers on solutions that have a combination of technology and business process re-engineering that comprises end-end solutions covering IT (CRM platforms, Enterprise Content Management), OT, Security, Cloud Technologies, Data Analytics, and dash-boarding / visualization solutions, Smart Manufacturing/Industry 4.0</li><li>Participating and presenting in industry-specific events while liaising with key stakeholders in Govt sectors and building Go-To-Market plans.&nbsp;</li><li>Assessing future market trends in the industry and offering recommendations and closely working with internal sales to build a healthy funnel of projects.&nbsp;</li><li>Explore AI, Digital Twins, etc. to gain insights and strategic competitive advantage&amp; drive strategic initiatives with large accounts and end-user seminars.&nbsp;</li><li>Closely work with the internal strategic team to support and build eco-system partners to enhance solutions and customer experience.&nbsp;</li><li>Engaging with customers, and consultants, and mapping key stakeholders in an organization to educate and promote company solutions &amp; being a speaker to present company Enhanced Solutions to customers and industry events.&nbsp;</li><li>Managing end-to-end operations in the visualization of the shop floor to ensure enhanced production efficiency, quality, and reduced downtime.&nbsp;</li></ul> Requirements: <ul><li>Education – Degree in relevant discipline with a minimum of 10+ years’ sales experience in the Automation sector.</li><li>Markets – Technically strong and familiar with smart manufacturing that covers – IoT, networking, security, edge, and cloud solutions.&nbsp;</li><li>Should understand the entire automation process from the field to the control center/cloud. Experience in project sales with industry connections at every level with End Users, Consultants, System Integrators, and EPCs.&nbsp;</li><li>Relevant knowledge of field-level process areas in manufacturing will be an added advantage.&nbsp;</li><li>Customers Define our Success – Should be able to independently conduct presentations and should be good at articulating business cases to customers/partners and senior management.&nbsp;</li><li>Organizational leadership skills - aggressive in achieving results, while collaborating and communicating effectively with other members of the team and partners.</li><li>Relevant Industry Experience – Process, Pharma, Metal, Mining, CPG, Cement, and other manufacturing industries.</li><li>Strong connections with consultants will be an added advantage.&nbsp;</li><li>Must have connections with C-level executives at the end-user level.&nbsp;</li><li>Should have connections with major SIs and EPC contractors in this space.&nbsp;</li><li>A good social network will be preferred.</li></ul>

Role Description:You Will be instrumental in growing our client's existing offering within an end-to-end supply chain (across multiple capabilities inclusive of P&T).This role will be responsible for the leadership, strategic alignment, business development (revenue growth) and commercial coordination within our client's SSA (sub-region> portfolio and will work closely with business and capability leaders to develop end-to-end solutions and products for their BCO’s and principals.This role will also lead the connection of our client's SSA to other regions and the co ordinate activities from the global pillar/s.The role will directly contribute towards the SSA Regional revenue and appropriate financial targets.The role links and provides client solutions leveraging our client's capabilities in the sub-region.Responsible for integrating sales and operations planning for accurate commercial strategy development and forecasting, and providing relevant reporting to stakeholders to guide and measure sales strategies and impact. Responsibilities:Lead the development, implementation, and management of a robust business development and sales strategy for the SSA with our client. This entails identifying and capitalizing on opportunities in new and existing geographies and markets. Define and tailor the capability offerings for the sub-region to ensure optimal market penetration, customer acquisition, and retention. Cultivate strong customer relationships to drive sales growth, aiming to meet and exceed revenue targets. Additionally, provide active oversight and management of regional sales resources to ensure the effectiveness of commercial teams and the achievement of strategic objectives.Correctly define the capability basket for the sub-region to drive growth.Foster and maintain collaborative relationships across departments and external stakeholders to align business development and sales strategies with organizational objectives.Serve as a point of integration between logistics and P&T commercial streams so as to ensure that there is a consolidated regional commercial strategy which is aligned and understood by all commercial and key business stakeholders.Set strategic direction for the SSA commercial capability aligned to our client's SSA, and Group strategies and KPI’s, and cascade strategic priorities into the sub-Region.Develop and implement commercial strategies to grow the business, working closely with operational teams and relevant stakeholders to use all capabilities effectively and drive the SSA end-to-end strategy.Establish and align the required Commercial structures for SSA to support the team's goals and drive high performance. Ensure that the structures are correctly focused and aligned to avoid duplication and wasted efforts, whilst promoting collaboration and end to solution selling.Turn regional strategies into clear business plans for capabilities and/or countries. Plan and execute effective sales strategies, ensuring cooperation between different teams in the sub-Region.Design and develop capability and cross-capability solutions for products that enable increased trade across the sub-Region, deploying sales teams accordingly.Oversee the accurate and timely reporting of business development and sales performance metrics for the sub- region. Prepare regular reports, analyze data to identify trends, and provide actionable recommendations.Oversee and guide capability sales teams, leveraging their data and insights to develop and refine products and solutions that align with market demands and drive business growth.Grow revenue by finding new business opportunities, building pipelines, and developing innovative capability solutions for key customers.Design and develop specific products that allow us to differentiate from the market given our combination of capabilities across P&T and logistics – where applicable ensure that these are integrated with trade lane strategies so as to enable the connection of SSA to the worldParticipate and support customer reviews to support and build strategic client accounts and manage strategic relationships.Develop strategies to penetrate key accounts, gain rates, renewal rates and client profitability. Drive customer attraction and retention strategies to improve on key accounts customers loyalty as well as existing business expansion.Highlight and develop leads for solutions team, inclusive of client readiness, data availability and the required local knowledge- facilitate the efficient execution (sell, design, commercialise and implementation) of large commercial solutions.Where required be the custodian of post implementation reviews ensuring that desired solution (internal and external) – has been achievedUnderstand the customer's business (strategically, operationally, financially) and their buying process to identify all influences and requirements. Identify and develop relationships with key decision makers at all levels within a customer.Integrate with key commercial strategic projects to deliver targeted outcomesDevelop tender and contract management processes to protect margins and support regional and global RFP processes.Manage RFPs for new business and renewals of existing business. Ensure comprehensive, accurate, and compelling responses to RFPs that address client requirements. Facilitate effective collaboration between internal teams, including business development, costing, finance, and operations to ensure that RFP’s are submitted timeously.Ensure all RFP responses comply with company policies, legal requirements, and industry standards.Support the management of strategic client contracts, including changes in scope, terms, rates, and service agreements.Identify and analyze specific products, trade flows, and customer data in monthly reports to facilitate regional connectivity and strategic planning.Continuously evaluate industry, market and technology trends to assess the potential impact on business opportunities. Make recommendations and drive key projects to leverage opportunitiesPro-actively work with leaders to ensure that the positioning of capabilities are clear and defined to maximize growth opportunities. Drive awareness of solution features, capabilities and outcomes to enable strong value for clients and drive meaningful growth and profitability for the sub-Region.Own the sub-Regional Commercial innovation agenda and the new solution development process and evolve the client’s perception of our client's ability to innovate.Align processes and exchange across the sub-Regional commercial team to ensure all opportunities are captured and cross selling is maximisedManage the SSA Commercial budget to ensure that the strategic deliverables are adequately budgeted forEnsure effective fiscal management in compliance with Company standardsAnalyse monthly financial performance indicators and trends, make necessary adjustments to ensure profitability for the Region, and submit required reports timeouslyLead the our client's HR agenda, including the effective management of workforce planning, recruitment, learning and development, performance management, reward and recognition, talent management, and employee relations in line with Group policies and procedures Drive the development of a healthy, high performance culture across the Commercial capability, in alignment with our client's cultural objectives.Set and implement operational excellence standards for the Commercial team, driving continuous process improvement.Support digital projects to implement best-in-class commercial/sales processes and systems (e.g., CRM).Continuously evaluate industry, market, and technology trends to assess their impact on business opportunities and drive/support key projects where required. Requirements:QUALIFICATIONSRelevant post-graduate degreeEXPERIENCEHave a minimum of 8 - 10 years’ experience within the transport, logistics, or supply chain industrySignificant sales experience across multiple capabilities and with a proven success of selling integrated end to end solutionsWork experience in relevant SSA sub-RegionExposure to and working knowledge of all facets of contractual requirementsSKILLSThorough understanding of logistics and supply chain industryDemonstrated success introducing existing and new/emerging solutions into various Head of Commercial Business Development & Sales (Sub-Region) Page 3 of 5 countries/regions/industry verticalsCustomer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Expertise/ Acumen: Applies in-depth knowledge of the economic, commercial and political issues to build and grow the business with impactful outcomes and influence industry performance; anticipates industry trendsStrategic Thinking: Ability to develop and implement strategic business development plans that align with company objectives and market trends, including identifying growth opportunities and competitive positioning.Sales Leadership: Strong leadership skills to effectively manage and motivate sales teams across multiple locations, setting clear goals, providing coaching, and driving performance to achieve revenue targets.Customer Relationship Management: Builds enduring and rewarding customer relationships and actively manages customer satisfaction and loyalty.Business Development: Analyse new and existing clients, their needs and able to formulate possible solutions that could meet these needs, based on an in-depth understanding of company service offerings. Able to navigate through potential client organisations, identifying decision-makers, uncovering their unmet needs, and concisely demonstrating the value that business development can add to their organisations. In-depth understanding of market and client segmentation & profiling as well as the analysis of market trends, as well as understanding of the sales cycle and process, including facilitating a deal to closure.Contract Management Knowledge: Provide expert level guidance through efficient solutions. Influences stakeholder engagement through a process of monitoring and tracking and facilitates acceptance and review to guide policy formulation, execution and integration into practices. Directs and influences policy formulation and implementation towards an integrated institutional policy framework to promote a common goal and institutional objectives.Strong communication skills: You are an exceptional listener. You communicate clearly. You write exceptionally well and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.Problem solving: You enjoy solving problems. Getting to the root cause. You love taking on difficult challenges and finding creative, innovative solutions. You don’t get flustered easily. If you don’t know the answer, you’ll dig until you find it.Exceptional critical thinking skills: you can identify gaps in logic and underlying causes of issues; You think on your feet. You like learning new things, and you can learn quickly.Strong collaborator: You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.Results oriented: You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.Confidentiality: You consider and protect the confidentiality of company data at ALL times.IT skills: You are highly proficient in the full Microsoft Office Suite: Word, Excel, Powerpoint and Visio.Flexibility to travel: You are ready to travel between 30 - 50% of the time across the globe to our operations to perform audits on site.Languages: You speak and write fluent English – additional languages are a bonus, in particular Arabic, Spanish, French, Mandarin, Hindi. 

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14 crm Jobs found

Key Account Manager Medical Device

Head of Modernization Sales

Regional Medical Visit Manager - Eastern Region

Business Development Manager – Partner Business

Account Manager Den

Process Manager

Account Executive

Senior Director of Operations

Sr. Business Development Manager - Process Automation

Head of Commercial Business Development & Sales (Sub Region)

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Skills

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Location

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14 crm Jobs found

Key Account Manager Medical Device

Head of Modernization Sales

Regional Medical Visit Manager - Eastern Region

Business Development Manager – Partner Business

Account Manager Den

Process Manager

Account Executive

Senior Director of Operations

Sr. Business Development Manager - Process Automation

Head of Commercial Business Development & Sales (Sub Region)

WhiteCrow WhiteCrow is on a mission to connect companies with the best talent across the globe.

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WhiteCrow
WhiteCrow is on a mission to connect companies with the best talent across the globe.