 PBL Supplier Quality Engineer 

Account Manager II

CQE Shenzhen

Responsibilities: <ul><li>Deliver on all KPIs that help the business achieve its goal</li><li>Lead and drive suppliers’ quality improvement continuously based on company internal or customer requirements.</li><li>Customer complaint handling, work with company CQE or directly with customers for complaint and feedback to supplier, verify the root cause and follow up actions Investigate root cause of Quality issues and following through with timely and effective corrective actions to prevent re-occurrence for customer and internal issues.&nbsp;</li><li>Regular quality system audit or process audit for suppliers.</li><li>Supplier’s performance metrics development and report to top management</li><li>Supplier performance assessment and training.</li><li>CoPQ &amp; Yield improvement; Management review and action implement.</li><li>Define cosmetic standard and QIP dimension and drive suppliers to follow up&nbsp;&nbsp;</li><li>Coordinate annual audit /onsite process audit when Quality issue or customer complaint arises</li><li>NPI &amp; Migration projects (BKM/GR&amp;R/FAAR/Safe Launch/Sample verification) follows and improvements/PPAP preparation</li><li>Product process control(identify risk and work out mitigation plan) 5M1E change control verification, follow up approval process on customer side and implement process on supplier side Monitor supplier quality performance, summarize score card for supplier performance, request improvement for risk supplier.</li></ul> Requirements: Educational Degree:	 <ul><li>B.S. degree (or above) in Electrical/Mechanical Engineering, Industrial Engineering or equivalent practical experience.</li></ul> Professional Experience (years in what processes and function): <ul><li>8-12 years’ working experience in supplier quality or in related quality function areas, working experience in connector, Cable assembly, Cage assembly, Antenna manufacturing is a plus.</li></ul> Special Qualifications, Knowledge &amp; Skills: <ul><li>Have advanced knowledge of the supplier management, certified ISO9001/IATF16949 internal auditor is preferred.&nbsp;</li><li>Clear understanding of connector, cable assembly, antenna, busbar quality and requirements,including measurement techniques, would be a distinct advantage.</li><li>Strong root cause analytical and problem-solving skills.&nbsp;</li><li>Good knowledge in quality tools such as BKM, Cpk, SPC,8D, FMEA, Gage R&amp;R, Poka Yoke.</li><li>Demonstrated negotiation skills, good communication in bridging between company and suppliers as quality side</li><li>Ability for periodic travel required. (25%~50%)</li><li>Strong communication skills, good at English, including writing, reading, speaking</li><li>Connector/cable assembly/antenna/busbar manufacturing experience is a plus</li></ul>

Responsibilities: Sales Activities: <ul><li>Propose and implement annual sales plan (TERP target, billing target, market share, product portfolio expansion, new project etc.) on the dedicated key accounts; conduct analysis to identify customer needs and content per car increase</li><li>Promote products to customers based on their enquiries and requirements to earn sales orders; convince customers to accept contract trade terms, pricing and obtain change approval from Key Account Manager and Sales manager in order to achieve billing targets and increase market share.</li><li>Create and maintain relationship with existing customers; coordinate communications between customer and internal departments in order to maintain customer satisfaction and develop new sales.</li><li>Take care of the offer and negotiation with customer.</li><li>Reach the defined project target (quality, capacity, timing, cost).</li><li>Solve problems and work on profit improvement, handle technical changes.</li></ul> Marketing Activities: <ul><li>Maintain general market awareness; gather customers and competitor information; learn and study market trends; and prepare reports in order to increase market share and develop expansion plan.</li><li>Coordinate with Marcom to organize marketing events and send catalogues and promotion materials to customers in order to promote TE Auto products and corporate branding.</li><li>Customer Relationship Development and Maintenance. Create and maintain relationship with existing and new customers; coordinate communications between customer and internal departments in order to maintain customer satisfaction and develop new sales.</li></ul> Requirements: <ul><li>Bachelor in Engineering.</li><li>3+ years sales experience in auto industry, position in account manager or CQE or FAE or PM or Product engineer.</li><li>Good command of English.</li><li>Communication and influencing skills, integrity, sense of responsibility, proactive, learning capabilities.</li><li>Ability to handle multiple tasks and work under pressure.</li></ul>

Responsibilities: Customer Quality Complaint Handling: <ul><li>Customer complaint initial check, on site investigation, CSR quick check &amp;support, strong driving ability to deliver solution for customer</li><li>Quick initial response or containment actions for customer</li><li>Publish complaint to company manufacturing plant and timely follow up</li><li>Internal 5D/8D driving / evaluation / on time deliver to customer</li><li>External 8D release and report to customer</li><li>Timely progress tracking, update and in time escalation</li><li>D6/LL/RA/CTP verification to make sure 8D effective closure&nbsp;</li></ul> Capability in Application &amp; Engineering:&nbsp; <ul><li>Good understanding of OEM production line assembly process</li><li>Strong problem solving ability &amp; tools capability like FTA, DOE...</li><li>Engineering basics such as GD&amp;T, good product &amp; application knowledges.</li><li>Sensitiveness to study/bench marking solutions from other competitors</li></ul> General quality topics coordination (internal &amp; external): <ul><li>Green scorecard driving with responsible key customers</li><li>Take leader as the pliot CQ leader for Chery, responsible for continues quality improvement coordination and regular meeting &amp; communication with various customer SQM interfaces.</li><li>Customer visit, CTP identify, proactive customer reporting &amp; quality workshop…coordination &amp;lead</li><li>Coordinate Training/Meeting/Audit/Quality documents...requested by customer&nbsp;</li><li>Manage the on site service people in Chery Wuhu, to deliver excellent service to customer</li></ul> Quality Data Analysis and Reporting: <ul><li>Maintain customer quality data in system/worksheet, timely tracking &amp; monitor.</li><li>Data analysis and reporting, performance tracking, improvement opportunity identify and driving.</li></ul> Requirements: <ul><li>Full-time degree or diploma holder</li><li>Minimum 3 years of customer quality experience </li><li>Previous exposure from automotive industry is preferred</li></ul>

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PBL Supplier Quality Engineer

Account Manager II

CQE Shenzhen

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PBL Supplier Quality Engineer

Account Manager II

CQE Shenzhen

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